Contra: "Love it! Next time, I will for sure buy tickets from Kayak"
Pro: "Everything, one of my favourite airlines"
Pro: "There was almost a two hour delay, there wasn’t any information communicated, everybody was just asked to take seats in the waiting area. The entire process wasn’t very well organised."
Pro: "Good check-in experience."
Contra: "Entertainment Systems are old, low-resolution and difficult to view & operate compared to, say, A380 aircraft. Some did not work. Seats were cramped. One recliner was broken. Cabin crew smiled less. African legs should not have lower quality of equipment and service than other legs."
Pro: "It was a less old plane than in my JNB-DXB flight, but still old."
Contra: "The outdated and unresponsive entertainment interface, the lack of legroom under the seats, and the fact that the already-limited legroom for middle seats must be shared, leading to tensions between passengers."
Contra: "more western vegetarian options"
Pro: "The Cabin Crew is pleasant when you are boarding the plane"
Contra: "If you sit towards the back of the plane, you risk not being served at all due to the short flight. If you are served, you get 10 minutes to eat before they have to pick up the trays."
Pro: "Entertainment was awesome. Lots of new movies"
Contra: "Flight was 1 hr delay and we missed our connection flight. That was the most frustrating from the trip. Crew and aircraft was okay nothing special like I expected."
Pro: "Entertainment system"
Contra: "The food and the crew way of speaking to people"
Pro: "Everything Was Just Perfect"
Pro: "Cold meal was nice, standard business class, no amenities. Nice crew, welcome on board."
Contra: "The crew was in a constant hurry after. The meal was ok, but no cocktails served. Tablet was not working remotely, it has to be connected to the dock all the time. USB port was also not working, did not charge my phone. I’m glad that we did not buy the business upgrade for his flight before. It would felt wasting all our points. Luckily we were upgraded during check in. Check in was awful, they checked in 4 people in front of us roughly in 20 minutes in MLE. It felt like waiting for forever."
Pro: "Comfort and food, good seats but extra cost."
Contra: "Bad value Internet in this day and age."
Pro: "Good food friendly staff"
Pro: "I did like the cleanliness ."
Contra: "Crew was not friendly at all . Stewerdess did not smile at all .. only to their “favorite “ 2 or 3 passengers. I can’t believe I did not receive a hot tea on the way to Athens or the way back to Newark."
Pro: "The flight"
Pro: "I felt very pampered!"
Pro: "Comfortable seats, nice crew, good entertainment selection"
Contra: "The boarding process by bus transfer in Dubai was quite long and convoluted. The food options were limited and overall low quality"
Pro: "Emirates is everything we can wish"
Pro: "Crew was excellent but seemed stretched ."
Contra: "Overall ICE was great but didn't seem to have many new films"
Pro: "Comfort, amenities"
Pro: "Attention to detail Great Entertainment Excellent food Pilot updates on timing"
Contra: "Movie channels and music could be easier to use"
Contra: "The food selection was limited and not tasteful!"
Pro: "Good facilities, food and entertaniment. Seat comfort not so good."
Pro: "Very Kind"
Contra: "My seat assignment"
Pro: "It was much better than first leg from Ft Lauderdale to Dubai, better plane, better service, better food, better entertainment"
Contra: "Excess baggage kilo rate is much more expensive than most airlines"
Pro: "New aircraft."
Contra: "Not enough storage space. Beds not the most comfortable. No wi-fi."
Contra: "The seat that was booked is stand by seat and so much problems arose. Last missing the flight."
Contra: "I was not let onto the flight in Entebbe because I arrived at the airport an hour before the flight departed. I was given no notice of this rule (apparently only applicable on Emirates flights) and was forced to delay my trip 2 days and pay an additional $1045 for a replacement flight home."
Pro: "Nice food. Fast boarding. Liked the small bag with travel products."
Contra: "Crew gathered blankets 30' before landing while the cabin was really cold. Crew didn't ask if you want sth to drink and were just passsing by with the trays.Movies didn't have english subs while at the same time sound was bad."
Contra: "It was delayed for 8 hours!!!"
Contra: "The seats are small , its hard to move, sleep or to do anything For 15 hours flight you need a little bit more space. But everything else was great"
Pro: "I like the food , yummy"
Contra: "I was in window seat. When serving food and beverages crew didn't give much concern."
Pro: "Staff was great, plane was comfortable."
Contra: "I found out that my payment was not verified as I arrived at the airport and I wasn't informed my email or any kind of way about it. It was a total disaster. Deeply disappointed. Regards"
Pro: "The air conditioning worked properly"
Contra: "You asked for a drink and they never return☹️"
Pro: "Received a flight credit"
Contra: "Emirates overbooked the flight and we were bumped."
Pro: "Dubai was fun."
Contra: "The food wasn't very good. Not very heathy. More fruit and veg please. I don't like that the flight attendants close the curtain for first class disembarking. Seemed pretty childish and snobby."
Pro: "Customer service, food was good. Even though the flight was long, the crew did the best that they could to make it comfortable. They were generous with drinks, made sure we were comfortable. Will definitely do it again."
Contra: "Lost channels at times. the electonic system can be finicky at times, doesn't respond to touch right away. One of my suitcases came torn on a part close to the zipper, not sure if someone was trying to cut it. Looks very suspicious but nothing is missing."
Pro: "The flight staff was great! Overall service was great."
Contra: "Ahmedabad and Dubai do not have good line control all passengers gather in the front. Washington Dulles has lanes for zones that is orderly."
Pro: "Crew couldn't have been friendlier!"
Pro: "A380 is great, roomy even for coach. Food is great as always."
Contra: "While most flight attendants are decent, a few are just not that great...making loud noises at the attendants compartments and chatting around while flyers are all sleeping, kick around garbages which makes loud noises too. Also the TV screen is a little hard to pull up at the front role."
Pro: "Crew v good"
Contra: "Food .. Fish undercooked ... Aircraft bit dated"
Pro: "Easy booking, seat availability, massive music library."
Pro: "Overall the service and the food provided made for a good flight"
Contra: "My flight seat assignment was changed without my knowledge"
Contra: "19H i guess, window seat's screen was not working"
it would have been great to be disembarked from an Air Bridge instead of being bussed around the airport after a 16 hour Flight.
More Bollywood and Telugu movies, food options
The flight was 2 hour late and they also misplaced luggage of many customer. Including mine.
Personalul foarte amabil si prietenos însă foarte frig in cabine in special pentru un zbor de noapte. Venind dintr-o tara unde minima este de 24 de grade sa stai timp de 5 ore la o temperatura de maxim 16-17 grade si in curent nu a fost prea plăcut.
Seats weren’t clean. Screens need to wiped correctly.
Pro: "Excellent services"
Pro: "Boarding was smooth."
Contra: "The crew were not attentive. I needed milk for my child but they never came back. Their food was HORRIBLE and only two choices and both spicy and tasted disgusting. Honestly the worst flight for me with Qatar airways"
Contra: "Too hot in the plane - was far too hot. too late the drink...after I eaten."
Pro: "The crew provide good service but personally i did not like the food that could be lot better."
Pro: "Crew was awesome"
Contra: "Food quality need to improved"
Pro: "Seat was comfortable and entertainment selection was good."
Contra: "More snacks on a long flight would be good. Hot chocolate instead of tea and coffee would be appreciated by non-tea/coffee drinkers."
Pro: "The attendants were great."
Contra: "The food on all 4 flights was ok. Could have been more interesting recipes and dessert. The seats on all flights were consistently hard and stiff. It was impossible to get a decent rest because of that as well as the areas being pretty cramped."
Pro: "Crew were friendly"
Contra: "Food could be better and frequent"
Pro: "Crew was friendly."
Pro: "amazing except for the entertainment system"
Contra: "Better entertainment system , 6 hours flight is tough without it"
Pro: "seat was great"
Contra: "flight attendant should be nicer"
Contra: "Very poor meal for vegetarians on one flight (toasted veggies on a tiny round bun)."
Pro: "Excellent Service and most friendly staff"
Contra: "Nothing was bad. But the food taste can be better"
Pro: "Food was great."
Contra: "Passengers in the back seat kept shaking my seat. I told them to stop, but they kept doing that."
Pro: "US airlines should model Qatar. New plans with exceeding long courtious staff who are happy to make your flight as comfortable and pleasant as possible."
Contra: "The food was actually very good, nothing was an extra charge and the flight attendants were wonderful. US airlines should really do a better job!"
Pro: "Attentive service - woke me up before landing (as instructed) and served a meal."
Contra: "Boarding on Doha was chaotic"
Pro: "The airplane seats in economy were comfortable for the very long flights I took with Qatar Airlines. The seats had enough room between the back of the other seat. The seat reclined to a comfortable position. The seat back provided a built in head rest. The TV's in the seats were the largest I have ever seen on a flight in economy. The staff were helpful and great. The food and drinks provided were decent!"
Pro: "Excellent customer service, from the check in process, to boarding, to flying 21 hours from Boston to Phuket with infant- we couldn’t have asked for a better experience! Everyone was so accommodating and helpful as we traveled with our 7 month old a lot g distance."
Pro: "Food excellent. Great movie selection. Very nice dreamliner. No complaints"
Pro: "Overall services"
Contra: "Non-muslim aircraft allow standard prayer practices inside the cabin but Qatar airways cries over safety issues."
Contra: "Entertainment and food timings are odd."
Pro: "I was surprised with the quality of gluten free meals served for me, it was well organised and taken care of where I never had to wait. My flight schedules were changed few days before departure by Qatar Airways, but only thing I had to do was to confirm that I have noted, my seats and all the rest of details intact, excellent."
Pro: "Crew and food"
Contra: "It was a pretty old flight and had no tv in front! Huge disappointment. Probably they thought ppl flying from Doha to Colombo were ok with a low quality flight with no entertainment."
Pro: "The Crew The Food"
Contra: "The fact that we (my son and I) had to wait at the airport for over 9hours transiting. right after a 9hr 35miins journey."
Pro: "Boarding and crew were excellent."
Contra: "Lack of information about the flight delay of 4hr 45 min apart from expected take off time."
Pro: "Food was far superior to any other airline food. As was customer service. Airline payed for a nice hotel during lng layover."
Contra: "Clearing immigration in Qatar took about two hours. They had so many staff overal at the airport, but were super understaffed at immigration."
Pro: "I am always glad to see a working USB port for charging mobile devices on these 12+ hour flights and was not disappointed here. The list of movies was long. Also positive was the tallest headrest I have experienced in coach."
Contra: "The seat are thinly padded and felt close together, making the already long flight feel even more fatiguing."
Pro: "This review is for return travel from ATL to MAA (Chennai, India) and back. Route: ATL-DOH: about 14.5 hrs; DOH-MAA: about 4.5 hrs; Likes: 1. Baggage check-in process was simple and easy. 2. Meal preferences was good - I'm a vegetarian and on the onward journey forgot to specify the meal preference but the crew had enough inventory to meat the requirements. 3. Every seat was provided with a small plastic pouch/packet/goodie bag that consisted of a eye mask (very thoughtful), pair of sock, toothpaste+brush (very thoughtful), hand cream. This was very useful and effective. 4. Entertainment - options were good and current."
Contra: "Dislikes: 1. Online check-in wasnt easy; towards the end of the process, there is an option to email the boarding pass but this never worked. Not sure if this is something to do with the browser (tried with Firefox, Opera) 2. It would have been good, as part of the online check-in, if the users reminded to specify the meal preferences, etc. I forgot to specify the meal preferences but thankfully the crew had enough of what I wanted. 3. Take a relook at the packaging of the toothpaste tube in the goodie bag. It was sealed in such a way that it was difficult to open it w/o a sharp object. This should have been easier. 4. Seats were the worst part - poor legroom. Worst, the seat cushion is the worst. I think it was just a fabric over a metal seat with minimalist of cushion. ATL to DOH leg was the worst (and the longest leg of the trip). Unless you have open seats next to you it would be a back breaking and painful trip. Seat comfort wise, I would rate Qatar as the worst. Luckily on the return leg (DOH-ATL) next two seats to mine was empty, so was able to stretch and sleep well. DOH-MAA or MAA-DOH seating was little better (think its a older plane; newer planes have worst seats) 5. The website was damn slow while accessing from overseas. Even in the US, at times the website hangs-up, freezes or spins often. 6. Food was ok -dinner and lunch but minimalistic; I didnt see any specific breakfast menu or any coffee served separately (was part of beverage option during lunch or dinner) 7. There was no alert, communication, notification, reminder of upcoming trip via email or text, etc. Many airlines does this very often but Qatar was totally silent on it (they did have my email during checkin). Not sure why."
Contra: "Before our trip we called Kayak service desk with the request to reserve our seats. The answer obtained was that we should do it online. When we went online there were almost no more seats available so we decided to go to the check in counter in the airport. Although we were more than 3 hours in advance in the airport there were almost no seats available. We were very disappointed about this service, we never experienced this with any other airline companies..."
Pro: "All Qatar employees were friendly and helpful. A great flight!"
Contra: "We had to wait for about 5 years, more than 3 hours unscheduled wait. During this time we were provided with a very poor breakfast."
Pro: "The crew was fantastic!! They saved this rating."
Contra: "Old plane. No power outlet, no wifi, entertainment system was glitchy... if it was not for the crew, this would have been the poorest u could get. Doha security and transfer were unruly, long, and a mess. Terrible experience there. Nearly missed connection. Dreading going through there on return flight"
Contra: "When I checked my two bags, I was told to pick them up in Doha and recheck them to my final destination at Rwanda. When I arrived in Doha I was told by the transfer desk that I did not need to pick up my bags because they had been checked to my final destination. I even asked them to pull up my flight information and to confirm that, which they did. However, when I arrived in Kigali, Rwanda, my bags were no where to be found. No one has found them yet. I also called Qatar Air before my flight and asked about hotel accommodations for my layover because my layover was from 6:00 pm to 7 am. When I called, I was told that I would be given a complimentary hotel room because of the length of the layover. However, when I arrived I was told that I did not qualify for the hotel accommodation. Then, I was told that a hotel room would cost 250. When i arrived at the hotel, I was told the cheapest was 325."
Contra: "Luggage was lost"
Contra: "no one came to help even after asking for assistance"
Pro: "The crew was very friendly and everything else was very good and comfortable on the flight."
Contra: "The boarding process was odd. We got to the gate too early (by maybe 10 mins before boarding time) so we were told to sit outside of the designated seating area and that they would make an announcement when we should go back up there. There was never an announcement, but we felt it was getting late so we went to check at the desk and they then said we were late and they were waiting on us. They were very nice about everything, but just thought that was really strange."
Contra: "The first flight of my journey was delayed which made me late for my next two connecting flights. I arrived on vacation a day late. Paid for a hotel and activities that I never used. My bag arrived 5 days late. I had to buy clothes on a daily basis which ate up more time and fun money. The airline gave me nothing except empty promises and dismissive apologies."
Contra: "Not much of space in aircraft"
Excellent service and value for the money.
Pro: "The crew was very profesional . Our fly was safe and on time."
Contra: "Maybe variety of good movie could be better ."
Pro: "The crew was really great, seats like in any Airbus (I guess better then Boeing)"
Contra: "Very old movies as entertainment."
Contra: "The food was very poor, the staff hardly offer any liquids through out the flight."
Pro: "The aircraft and crew were professional and courteous. The food was ok."
Contra: "1st, neither seat that I selected when checking in were given to me. 2nd both aircraft took off late for no apparent reason. 3rd When waiting to board in Warsaw, I was almost bitten by a large pit pull that a passenger was bringing into the cabin as a comfort animal. When I and several other passengers question the desk at the gate about the bringing a large vicious dog into the plane, we were told they were to busy to deal with us even though they were just standing there doing nothing. I have never seen such rudeness towards passengers as I did at that gate. I will take a ship across the Atlantic before I go through Warclaw again."
Pro: "Very good crew."
Contra: "I can’t believe you installed 1980’s style business class seats in a new Boeing 787!"
Pro: "The Crew"
Contra: "Free food"
Contra: "It would’ve helped to land at the airport for which we booked the ticket. Landing 2 hours away didn’t help and the airline did not provide any compensation"
Contra: "Tight seat places. No food unless paid for."
Contra: "Less people on the plane"
Contra: "Poor quality of announcements in Warsaw for boarding times."
Pro: "I am fine with everything"
Pro: "That they worked with us to get us on the same day flight with turkish airline."
Contra: "They need to better plan with passengers, the plane was late and we would need to spend 1 day in hotel in Warsaw."
Pro: "Crew as great! Good seats and good entertainment"
Contra: "Cleaner bathrooms"
Pro: "There was nothing to like, I will not fly with this airline again if I can help it."
Contra: "Almost everything can be improved! The crew was trying to be helpful but obviously lacked the proper training, the seats are ergonomically incorrect, breakfast did not exist- I had to get a horrible lunch sandwich at 7 am, and the “complimentary water” consists of a gulp in a tiny half filled cup."
Pro: "The crew was friendly and caring"
Contra: "Better food"
Pro: "the crew was very good, the seat could be a bit bigger in economy class"
Pro: "Pilots did a very good job"
Contra: "Very poor English for rhe crew. Not all of us speak Polish. The crew was rude."
Contra: "They keep the cabin too hot! I was uncomfortably warm for the entire 9hr flight. And there were no personal airvents to mitigate this problem."
Pro: "Free Services very good"
Contra: "It is hard to believe that embarking/disembarking a plane from an European capital to another is still done by bus in the year 2019. Moreover the security check in Warsaw was painfully slow and I almost missed my conection to Toronto."
Contra: "The boarding and flight were late"
Pro: "30 minutes late on boarding. No communication for reasons"
Pro: "Food was ok"
Contra: "Horrible, lazy staff with attitude. Extremely uncomfortable seats, not working TVs , poor choice"
Contra: "The plane was having a 25 minutes delay before leaving. It will be nice to offer some chips also as a curtesy"
Pro: "Seat comfort. Smooth flight."
Contra: "55min delayed boarding at JFK, 55min delayed landing ans 35min awaiting gate access upon landing at JFK."
Pro: "Very friendly crew member."
Contra: "If you book a afternoon flight with LOT, you should be aware your plan will mostly arrive late"
Pro: "Normal in-flight service but nothing special."
Contra: "Small plane."
Contra: "Delayed flight from Toronto to warsaw by 2 hours, then delayed flight from Warsaw to Rzeszow by 7 hours due to no room on the plane."
Pro: "Nice crew"
Contra: "No meals offered on board"
Pro: "most everything was fine especially since I had a short connection in Warsaw but they made me pay 20 euro in Bucharest, ROMANIA for my piece of checked baggage (it was less than 23 kg) & according to my itinerary it should have been free so in a sense I feel cheated & robbed & it does not leave a good taste in my mouth about using you or them in the future (I have the receipt for 20 euro & would like to have that money refunded) Steve Young"
Contra: "most everything was fine especially since I had a short connection in Warsaw but they made me pay 20 euro in Bucharest, ROMANIA for my piece of checked baggage (it was less than 23 kg) & according to my itinerary it should have been free so in a sense I feel cheated & robbed & it does not leave a good taste in my mouth about using you or them in the future (I have the receipt for 20 euro & would like to have that money refunded) Steve Young"
Pro: "Crew was great."
Contra: "No on-board entertainment."
Pro: "Both flights I was on were somewhat empty, so I had an open seat next to me. Despite some delays taking off, each arrival was not too late."
Contra: "Had to check a bag at the gate, despite being under the two-bag limit. However I was not charged (as my destination was intercontinental)."
Contra: "I flew with a baby and I wasn't given any basssinet on the flight, and even worse the crew was giving me a hard time about it."
Pro: "I wasn't late I was running in the airport to couch the flight & they close the bordering they didn't let me in & I have to pay extra ticket & staying in the airport for 20 hours I lost my laggegg they found it after 3 hours. It's really bad. U give us 30 minutes to cotch other flight. I lost money & I lost my vocation because this application it's really bad I felt for the first time I'm Gypsy homeless."
Contra: "I didn't like the application which is ( KAYAK ) it should know the person well not cotch the other flight I'm really disappointed"
Pro: "It's this application which is really make me like a stupid guy sitting in the airport"
Contra: "U have to refund the money back this is worst experience I had in my life"
Pro: "Easy long travel very comfortable"
Pro: "Ground crew did a good job rescheduling and arranging hotel"
Contra: "The flight was cancelled"
Pro: "Professional personal from the check-in desk and crew on the bord. It was easy and very quickly Yo get to warshava from Lviv. Thank you"
Contra: "I like everything! No dislikes!"
Pro: "Smooth and easy boarding and deplaning"
Contra: "Charge for a glass of wine but not soft drinks which just about cost the same"
Contra: "The flight and the food All complete horror"
Pro: "Friendly staff, clean airplane, electrical sockets available."
Contra: "Flight was delayed. No efforts to ensure transit passengers are given priority. Spent hours waiting for the connecting flight."
Contra: "Boarding started at least half an hour late."
Pro: "Smooth flight"
Contra: "We were late into Chicago causing me to miss connections. I was forced to rent a car for a one way drive back to Grand Rapids."
Pro: "Great crew and the flight was very nice. Boarding was done as quickly and orderly as possible."
Contra: "I don't really have any complaints about this trip."
The food was not good. After two days I still haven't received my checked in bags. They don't have an answer for status of locating them which shows they don't care for passengers.
Pro: "Today is the third day and my baggage is not received."
Contra: "Vistara Airline ground staff is unable to resolve my baggage claim problem in three days."
Contra: "The crew could have been friendlier and nicer."
Contra: "Turtle service, clumsy staff.. Long lines ups for boarding and buses.... Terrible food"
Pro: "Delay times and the connections were worst. Also fly Dubai flight was worst"
Contra: "FlyDubai has really uncomfortable seats!"
Pro: "Helpfulness of checkin staff, as I was running late due to a traffic accident."
Contra: "I'll never ever be involved with Kayak, FlyDubai, and that pathetic Flight Network again. In thirty-two years of international travel to 80+ countries, I have never dealt with such nonsense. Thanks to all for ruining my holiday"
Pro: "Seats with extra leg room were good"
Contra: "You van only buy food and drinks when the crew do their service rounds of which there were 2 on a flight of nearly 6 hours. 2 toilets for over 200 customers meant long queues in the narrow corridor. Staff were very rude when I asked if I could order a drink. You can pay for entertainment which is fine but you need to have wired earphones with you."
Pro: "Absolutely nothing"
Contra: "That kayak redirected me to Flight Network to purchase this ticket. They used an alternate credit card - not mine- to pay Fly Dubai which precluded me from getting a boarding pass, forcing me to purchase another ticket. My Visa card was billed by Flight Network , but they paid Fly Dubai with a MasterCard that is not mine. BIG PROBLEM!!!!!!"
Pro: "Leg room was okay on the flight. The meal served was excellent and the portion was just right. It was a nice surprise for a flight of it's length. We were happy with the overall experience of the airport staff and the airline crew. The seating area at the gate was the most comfortable of all terminals we passed through"
Pro: "Quick service"
Contra: "Small plane, uncomfortable seats, bad food"
Pro: "We got to sit in the front"
Contra: "The flight was delayed more than two hours and there were no TVs on the plane"
Contra: "Still stranded in airport!!! Weather condition is fair and all other flights left and only Fly Dubai delays without explanation"
Contra: "The flight delayed for 1:40 minuets. The staff changed my seat wich I choosed when I booked."
Pro: "The plane took off and landed on time."
Contra: "Boarding was chaotic and poorly organized. Seats are cramped and uncomfortable. The entertainment system screens did not work. Other passengers were pushy and disrespectful."
Pro: "Nothing to mention here."
Contra: "I booked my flight with Emirates and their flights were good, food and crew was awesome. But I got surprised when flying back from Delhi, ground staff told me to board with Fly Dubai instead of Emirates. Why I wasn't got notified while booking the flight that there will be multiple airlines flight?"
Contra: "No leg room. Did not even get a cup of water without paying. No entertainment without paying."
Contra: "I didn't expect everything to need paying for, even water, considering we spent 6 and half hours in the air with FlyDubai, I had the wrong currency and a non credit card, so even though I was desperate for water I was not aloud one as I couldn't pay for it, the crew just said "sorry", so I went a few hours really uncomfortable"
Pro: "I made it to my destination safely and planes appeared to be new."
Contra: "Crew was late and unorganized in both Amman and Dubai. Entertainment system onboard did not work. Touch screen was inoperable. We waited on the tarmac shuttle nearly 15minutes because plane wasn't clean. Check-in line was ridiculously long and only one person working. Boarding zones we're ignored a crew member just yelled the name of the flight to signal boarding."
Pro: "the crew outfits"
Contra: "no entertainment, no food, delays, terrible dubai terminal for 8+ hours- you certainly do not get what you pay for."
Pro: "I made it to my destinations (Amman and Dubai) safely."
Contra: "- Airport check-in line was ridiculous. Only two Fly Dubai agents working (1 for regular people and 1 for the crew) - Had to take a shuttle to board the plane. The plane wasn't ready/clean. Had to wait on said bus, packed like sardines for another 10-15 minutes. - Agents in Amman arrived late to the check-in desk and fumbled around for at least 10 minutes finding paper/logging-into the system etc. - MANY Customers stood up WAY before the pilot signaled it was safe. This has to be a safety regulation/problem. Flight attendants did nothing. - The screens/entertainment system on the flight didn't work. Absolutely useless."
Pro: "Nothing really"
Contra: "The delays, chaotic checkin counters at Dubai, slow boarding, seating changes when on board, uncomfortable seats, no food or drinks on board and unfriendly staff"
Contra: "This airline was terrible. They treat customers with no respect. It was uncomfortable, dirty and service was poor. They came once with the cart and charged even for water on a 4 hour flight. The expensive sandwich was old and stale. Entertainment system didn't work. I would avoid this airline at all cost."
Pro: "All the notifications"
Contra: "Your notifications"
Pro: "The only thing negative on my trip is flydubai terminal"
Contra: "You should warn people who are purchasing one ticket from two airlines about flydubai being a different terminal. It caused a great amount of stress to have to go through immigration, get my luggage, exchange money in order to pay for a taxi to get to the other terminal. I barely made my connection. I was not a happy customer yesterday."
Contra: "It was unacceptable I wasn’t able to catch my flight going there and the clerk had no record of our flight and he was very rude. Also had to buy a more expensive ticket just to get there"
Pro: "The crew is incredibly professional and you do feel bad for them."
Contra: "It's the other passengers that are the problem (and that's consistent). The cabin stinks (due to the passengers), they generally don't listen to crew instructions, and it's the only place that every time you land there is someone who is standing up immediately after touchdown and the crew is yelling at them."
Contra: "They have charged a fortune from me to carry my regular luggage . They said I could have purchased the luggage ticket as well . this is I'm hearing for the first time ."
Pro: "40 me on the flight knowing that that my connecting flight was cancelled stayed in Dubai for a day and a half without anyone helping me because I did not fly with Emirates to Alexandria horrible service customer service no one held I would never fly with this company ever again. Martha milagros Rivera"
Pro: "offers transit areas"
Contra: "not comfortable ..time-chairs. 1- chairs- hard and tight . 2- time-late always. not on the time like we are comming in 2 houers before debarture and waiting 2 or 3 houers more gust to inter the air plain.and take off.exp time to flay 1 .writen in the ticket take of effectlvely at 2 or 3 .this is haben to me in the last time i flay with this air line. 3- entrance suddenly changed. exp wrtin 11 in the ticket chang to 3 in the air port. and this openion for most people who tray flay d. thanks for your attention."
Pro: "None every thing was bad."
Contra: "No food or entertainment."
Pro: "Nice FZ team fast and responsive"
Contra: "Not organized crowd and FZ team not capable to organize the change of seats"
Contra: "Crew was very polite. No complimentary entertainment for such a long flight. Entertainment consoles put off lots of heat and not consistently working."
Pro: "On Time Arrival although we experienced a late departure"
Contra: "Passive agressive crew Entertainment system did not work and the screens do not turn off which made sleep impossible and the glare was a great discomfort when the lights dimmed."
Pro: "On offers their rates are good."
Contra: "As family we tend to buy luggage based on need with Credit card. They seem to block online checkin always for credit card payment. So even if you go 3 hours before flight the family cant get seats together. Than you go through drama of convincing people in flight to adjust."
Pro: "Not much actually, apart from being able to get home."
Contra: "Charter behaviour on a long distance flight? Well that is a new low in airlines. Well maybe except from Delta. I guess i can be happy that the crew did not drag people out and i managed to travel safely. That being said, having to pay for everything including water, snack (let alone food) or entertainment on a long distance flight is at least, excuse my French, a dick move. Not pleasant in any way."
Pro: "Inexpensive, but you get what you pay for."
Contra: "Seats are almost laughably small, both in pitch and width. The plane was very hot during boarding as they use both doors and the wind blows through the entire cabin."
Pro: "I got to my destination on time."
Contra: "The cramped, uncomfortable seats. The cold, non-engaged staff."
Pro: "The crews were great on both legs of the flight. Seating was not too bad. When boarding finally started, it was fast."
Contra: "Both of my flights were delayed, and in both situations no one would tell anyone what was going on. Leaving passengers in the dark about their travels is a terrible experience."
Pro: "The crews were great on both legs of the flight. Seating was not too bad. When boarding finally started, it was fast."
Contra: "Both of my flights were delayed, and in both situations no one would tell anyone what was going on. Leaving passengers in the dark about their travels is a terrible experience."
Pro: "The only thing that I liked about this flight was the it took off and landed safely."
Contra: "The flight was hot, the attendants were rude, and seemed to feel as though they were burdened a passenger requested something. They did not offer water to anyone (especially elderly people) when the A/C went out. They also lost my bags, and would not deliver them."
Pro: "Option to buy food. 30 mins only from Dubai to Doha"
Contra: "Delay in take off by about 30 mins. Ground services in Dubai sucks and you are treated like low/no class passengers if you fly with other airlines apart from emirates. Transport bus from Term 3 to Term 2 via Term 1 make extra stops as per driver pleases. This would be last time I go via Dubai on other airlines non Emirates. Toilets in Term 2 also sucks and would rather go on the plane...."
Pro: "I didn't like anythinkk"
Contra: "You add one more stop to my flight and lost my bag instead to have vacation I am wasting the time to find the luggage"
Contra: "The flight is cancelled at the last moment. I am staying at the airport waiting for an alternative. No one to compensate you."
Pro: "Help of Mr Jackson and other crew members"
Contra: "A drunk guy make scence at flight was horrible"