Găsește zboruri ieftine de la Bucureşti către Brazilia

Contra: "Friendlier crews"

Pro: "The crew from Kili to DarEsSalam was tired. A fresh crew worked from DarEsSalam to AMS and they were great."
Contra: "The boarding process was chaotic. The passengers in the first boarding group had to fight through the crowd because there were no boarding lanes."

Contra: "When a bought my ticket, I had asked in the office about WiFi. They told me that you have WiFi on the plane. I had checked this information on KLM.com and saw the same, that you have WiFi. This was the reason, why a chose KLM! Then I tried to connected on board but I couldn’t! WiFi was not available. Crew told me that they don’t know anything about it! I was disappointed and angry."

Pro: "15 years ago I told myself not to fly Delta anymore. But these 2 flights Detroit to Amsterdam and back changed my mind. I enjoyed the flight very much and I'm looking forward to the next one."

Contra: "A little bit chaotic when they loaded two planes at the same time in a very tight space in Amsterdsm but this was most likey an airport soecific design issue and not a KLM issue. The flight was as good as can be expected fir an international flight. The staff was great"

Pro: "Loved the smooth ride."
Contra: "Bathroom was pretty nasty"

Contra: "Time"

Pro: "KLM STAFF WERE VERY PROFESSIONAL"
Contra: "SOME CREW MEMBERS WERE ABIT RUDE. THEY NEED TO WORK ON THEIR ATTITUDE"

Pro: "Crew helpful. Food good."
Contra: "Better range of movies please"

Contra: "Travelled business class and was ace experience"

Pro: "The staff was super nice, the services good. Clear lines about baggage allowance."
Contra: "The flight was delayed and due to this I missed my car connection. I had to prolong my trip by 4 hours, untill I found another connection. I know this was not a klm issue, but rather airport related, but the inconvenience was still. Thus, my lower satisfaction grade"

Pro: "The staff was super nice, the services good. Clear lines about baggage allowance."
Contra: "The flight was delayed and due to this I missed my car connection. I had to prolong my trip by 4 hours, untill I found another connection. I know this was not a klm issue, but rather airport related, but the inconvenience was still. Thus, my lower satisfaction grade"

Pro: "The crew"
Contra: "Seat comfort"

Pro: "The crew were really helpful with people who had tight connections because of the delayed flight"
Contra: "I wish they had WiFi"

Contra: "I called for a crew member 5 times and waited 25 minutes for anyone to help me with just some water. I had to get up and go to the very back of the plane to ask for some water. The plane was hot and no air to be found. This was all after we had to get back off the plane before takeoff. It was terrib"

Pro: "My seat at the window was great and the staff really friendly and courteous!"

Pro: "Crew were great, food, entertainment, seat and everything else was great as well."

Pro: "Friendly staff"
Contra: "Security check at gate; No priority"

Pro: "Very pleased with KLM - efficiency all round and especially the baggage handling at Schipol swhere I had 20 minutes to transfer and my baggage came back with me to the UK which is no mean feat given the hustle and bustle of such a large airport"
Contra: "No downsides at all"

Contra: "Too much light in the cabin because of too many screens on. Should have a separate part of the cabin with screens off allowing one to sleep more easily."

Pro: "And i got it 2 days later. I had to buy a lot of items which were in my suitcase The returning of the suitcase was awfull. In tge end after many phone calls I received it On the 18/12 evening, 2 days after my landing"

Pro: "The flight AMS to MEX was smooth, very helpful personnel on board, we enjoyed a bit more space and the seat seemed a bit more comfortable."
Contra: "Besides the seat relative comfort, it did not recline much at all, i wondered what the extra money (at least $5 or $600) got us. The food, wine/ beer service was same as regular economy, the boarding took place at same time as economy, no drink before take-off if only sparkling water. And the plane was old generation 747 and the entertainment was same vintage: screen was not very bright and the selection of films was poor. No plug to charge electronics. We were disappointed with KLM when comparing with other airline companies offerings when you book in Premium Economy."

Pro: "Smooth flight."
Contra: "Seat a little cramped."

Pro: "Boarding agent extra effort to improve my seating!"
Contra: "Food amount less than expected."

Contra: "The flight advertised meals..a small pastry was served an hour into the flight. I asked when the meal would be and was told a few hours...which turned out to be breakfast..i wated all night for food that only came an hour before landing. Now hungrey and tierd.I.will not be flying klm ever again !!"

Pro: "punctuality of boarding and flight time"
Contra: "attitude of crew in business class: no sense of true hospitality"

Pro: "I slept pretty much the whole time"

Contra: "Our two hour connection in Paris became 30 minutes because Air France was late in leaving Washington. So our luggage didn't make to to KLM to Amsterdam. My poor rating was because the luggage handling was really poor. Lots of flights from Paris to Amsterdam (almost hourly), but my bag showed up 12 hours later. My wife's bag took 36 hours. And yes, we checked in together. There were lots of confusing messages"

Pro: "Boarding was as expected, crew & food were ok. Nothing else positive to extract out of this flight."
Contra: "Delayed flight, horrible baggae policy when the flight is actually operated by a partner of the company you bought the ticket from and not the actual company. Dirty seats, no in-flight entertainment whatsoever (not even a magazine)."

Pro: "We are guessing they either overbooked or they didn't have sufficient passengers on a Tuesday afternoon who's final stop was Glasgow. They rebooked him for 1200 the next day. DFW to MN, St Paul to Schipole, Amsterdam to final destination, Glasgow. So he ends up having to pay for another Lyft back to our apartment in Dallas, then another additional one for the 12 noon flight the next morning. If he didn't have family living in Dallas, he would've incurred a hotel fee too."
Contra: "He was bumped to the next day due to his flight being cancelled. Then re-booked the next day, with an additional layover. Then due to a 32 minute layover that left 3 minutes sooner..."

Pro: "Fabulous trip with friendly, helpful staff"
Contra: "Nothing"

Pro: "Bording was good and general flight ok"
Contra: "This airplane must be the oldest in the fleet. No USB, no charging, no touchscreen technology, no plugs, no bluetooth."

Pro: "The staff the facilities the food all ******. Will definetly look forward to choose both delta and KLM"

Pro: "The staff were professional and friendly The food was very good and plentiful The inflight entertainment has lots of choices The bathrooms remained clean All in stark contrast with BA with who I did the same flight 2 weeks ago and all the above points were very poor"
Contra: "Nothing"

Pro: "Very friendly crew"

Pro: "The cabin crew were pretty good. That's about all that was good."
Contra: "I paid almost $400 for upgraded seats. When I got to the airport-- no seats-- both ways!! i didn't even have regular seat assignments. I had to choose from the last few seats available. The ticket agent, the gate agent and the cabin crew all did nothing to make up for the fact that their system screwed up and stuck me in a cramped coach seat in the back of the plane for 11 hours-- TWICE! Beyond that, KLM must have one of the oldest fleets in the sky. Both ways LAX->AMS->LAX, I was on a 30-35 year old 747 with no wifi, no power and a ten-year-old entertainment system. Never again."

Pro: "The flight was very good, specially considering it was a daylight one. Staff was friendly and servicial. Tue food was above the industry's average."

Contra: "old plane, tight and uncomfortable"

Pro: "I really like the spaciousness, the plug ins and general service"
Contra: "I have a dairy allergy but had no option to prepurchase a dairy free meal. It made for a very unenjoyable flight as I couldn't eat anything they had. What was worse was after I told them of my situation they said they understood and had a meal that would do but there was cheese, yogurt, milk chocolate, etc."

Contra: "Long stop over at Schiphol. Too Long!!!!"

Contra: "Terrible service in flight and customer service wise .. app functionality was below"

Pro: "Speed, crew, and reliablity."
Contra: "Food wasn't good, no entertainment or accessory plug ins, and seats were worn out! Not comfortable at all. Great leg room though."

Pro: "Excellent service, excellent food."

Pro: "Flight crew on flight from Amsterdam to Cape Town were probably the most friendly and enthusiastic I've experienced and no, they were not all young. The plane was spotless throughout the flight. They were always coming around with water and juice and they genuinely seemed to care about all the passengers. The Flight back crew were just the opposite. More like the old lazy farts you get on the American carriers or BA or QF long haul. Whoo have been there for the long haul and should have stopped ages ago."
Contra: "The Entertainment images on the screens promoted Beauty and the Beast, Batman Lego movie but neither were on the system! Food quality was rubbish"

Pro: "Food and drink service"
Contra: "Boarding pass facility"

Contra: "With skyteam elite status cannot select free upgrade from economy to premium economy unless it is 30hrs before boarding for this code share which is actually a KLM flight"

Pro: "Boarding was smooth and hassle free, crew were friendly and helpful, food and drinks were very good, entertainment system is awesome and up to date with latest contents, good flight overall"
Contra: "Cabin noise and air conditioning too cold, didn't sleep well"

Pro: "Service of the staff was great"
Contra: "Turbulence, with all our technology we still cannot avoid this?"

Pro: "Flight was on time, crew professional, food and drinks good and kept coming. I learnt Dutch on the in-flight entertainment system. I was in a good mood talking to another passenger about his new luggage system. This mood was kept and not taken away on the flight."
Contra: "Would be nice if there was wifi on board"

Pro: "The crew is nice"
Contra: "No respect of distancing the seats ; all the seats were occupied. No wifi"

Contra: "Only a steward that did not help us with luggage when neede..."

Pro: "Perfectly on time, no hassle, seat OK. This is the way I appreciate a flight."
Contra: "Food. No choice, three "madeleine" (sweet) cookies for all, no sugar-free (salty) alternative..."

Pro: "Nothing"
Contra: "Everything"

Contra: "Boarding (by bus) was a total chaos. I had to stand for about 50 minutes, either on the crowded bus or, after climbing with great difficulty three flights of stairs to a high jet-bridge (I am 76), standing there forever with 200 persons waiting to get access to the plane. Totally unacceptable. They started the boarding process early (50 minutes before departure), but passengers were allowed to actually board the plane at the time it was supposed to take off."

Pro: "I like the comfortable seats"
Contra: "Service lag a little"

Contra: "This was one of the worst flights I’ve been on. Both planes were downright filthy. The flight from Dallas to Barcelona had several broken toilets. Flight from Paris to Barcelona boarded and once everyone was on board, they told us that we would be sitting there for 2 hours before leaving."

Pro: "Crew was ok and servicial"
Contra: "Food and reception at door of boarding"

Pro: "Crew was solicitous."
Contra: "They didn't seat a couple with a baby together which put me in the unpleasant place of being asked to give up my bulkhead seat for a window seat."

Contra: "boarding groups were not adhered to and those in a lower boarding group often boarded well after those in later boarding groups."

Pro: "I'm not Hindu, but I requested Hindu Vegetarian meal. It was very tasty and enjoyable."
Contra: "Seats were not comfortable, even in Comfort + seating isle."

Pro: "Air. France usual"
Contra: "No lights working on plane. Couldn't read or do work WiFi wasn't working either"

Pro: "I really liked my seat, but it was one of the only ones that didn't have a USB port."
Contra: "See above. Overall, very nice experience."

Pro: "Everything was great"
Contra: "N/A"

Contra: "Placed in last row w/ non-reclining seats, even though bought tix 7 months early. We travel w/ only carry-on bags. AF allows 35 kg each but only 12 kg in cabin. I asked, online, twice, if we could have a couple of extra kg for hand pieces. Rec’d only auto. luggage policy. Forced to check both bags."

Pro: "The transfer times were excellent"

Pro: "Air France has the best crews! They really go the extra mile."
Contra: "My skis were lost on the way to Riga and had to be delivered 2 days later to Vilnius. That said, the situation was handled very professionally."

Contra: "I have never been in a situation were a flight has been delayed due to the co-pilot suffering a knee injury prior to take off. A request for a doctor on board after an hour or so and then having to leave the plane and then re-board after about 40 minutes was quite bizarre."

Pro: "FA kept bumping into my seat waking me up"
Contra: "Return the 777 to 9 across"

Pro: "The crew was very gentile."
Contra: "No enterteinment on the plane."

Pro: "The crew were polite and friendly"
Contra: "Everything was incredibly poor. Flight was delayed, entertainment was outdated and the airport staff were rude."

Contra: "Flight was delayed by at least an hour leaving Paris - a regular situation I experienced with AF."

Contra: "My first flight was cancelled my return flight was delayed by 5 hours They made me check my carry on even though it was with in the size limit which cost 85 euros and when trying to ask why the staff was extremely rude and not helpful worst flight experience I’ve ever had"

Pro: "Good selection of movies"

Pro: "Very nice stews. Food was A plus compared to US airlines AND included. Great list of movies etc."

Pro: "Nothing"
Contra: "Airplane delay to take off 1 unknown reason After landing in Paris 50 min sitting inside airplane moving around Late for flight transfer. Sitting in Paris airport 5 hours. Customer service no working. Never fly Air France anymore !"

Pro: "Staff"
Contra: "We were 2h late"

Contra: "No offer of snack with no egg in it."

Pro: "The crew was very friendly and professional. The food very good"
Contra: "First the plane was delayed because of a technical issue that I think they should check before The plane was crowded and old."

Pro: "The crew was super friendly and always gave the feeling that they want the customers to feel comfortable and enjoy the flight. One of the crew members even offered me to move to an emergency exit seat (without me asking to move) because I am tall. Amazing!"

Pro: "Nothing"
Contra: "The seat seemed smaller and space was very uncomfortable. The boarding process was very painful because we had to wait for a longtime."

Pro: "It was ok fligh"
Contra: "Food was not so good"

Contra: "Took very long from landing/ arrival until baggage could be collected. Priority luggage came out last!"

Pro: "Easy, fast, comfortable, no hassles"

Pro: "Offering a drink on such a short flight is appreciated albeit unusual these days. Crew was very professional and friendly."

Pro: "The cheese and the bread"
Contra: "The unprofessional staff during boarding and food serving"

Pro: "Staff was nice"
Contra: "MD planes are old and not very comfortable."

Pro: "Boarding & crew (inc ground staff & check-in) all good."
Contra: "Food not great - not all menu options available. Limited choice of drinks. Very small, low-resolution, seat-back screens with a luggish & outdated interface. Limited choice of movies."

Pro: "Short, lots of leg space"

Contra: "Had to check in our underweight small carry on because there was no space left. Left out hotel at 3.15am. A dry croissant did not satisfy three hungry children for breakfast, the coffee was terrible and the seats too close together. Not a good experience."

Pro: "The crew is great, with their typical slightly humourous and casual French attitude. Great collection of international quality movies."
Contra: "Average and disappointing sitting space. The vegan lacto-ovo meal is disappointing."

Pro: "On time departure and arrival"

Pro: "Arrived on time"
Contra: "Cattle car accommodations"

Pro: "1) USB charger and electric outlet 2) Availability of 2-across economy seats (for a price) 3) Vegetarian dinner option available and not too bad 4) Flight arrived on-time"
Contra: "1) Front seat pocket bulging with 2 extra-thick in-flight magazines 2) No on-board wifi 3) Not much seating room - very thin"

Pro: "The time of the flight was great as well as the arrival time and subsequent connections to Paris. Enjoyed the rather full line of in flight beverages!"
Contra: "Leaving late seemingly without reason from Paris - chaotic boarding line in Paris with difficult to hear PA. Seats were ok'ish but than again, it's a 45 minute flight. The sandwich was gross and I'm somewhat known as a person who eats everything!"

Pro: "Being able to have my meal at the airport before my flight so that I could sleep in comfort."

Pro: "Staff was responsive, effective and pleasant; Nice selection of digestifs too. Food was decent and, in airline level, even good."
Contra: "The audio system is outdated with unreliable touch-screen that makes it frustrating to navigate."

Pro: "Nothing"
Contra: "Everything. AF changed seats without authorization or notification, separating a mother from her 3 year old daughter. Their entire attitude was "nothing to be done, now board plane and leave" no compensation was offered, nothing done to remedy their mistake or rude behavior and treatment"

Pro: "Free drinks and snack!"
Contra: "Nothing"

Pro: "The service provided by Jet and Air France was excellent. The wheelchair service did help very much"

Contra: "It was a very good flight"

Contra: "Everything"

Pro: "Flight was great"
Contra: "The AA crew at DFW are always rude"

Pro: "Fast food service"
Contra: "Very narrow seats in coach. If you’re sitting next to a larger person expect to be crunched."

Pro: "Comfortable"
Contra: "2.5 hours late taking off."

Pro: "I believe American forgot what customer service are. Their staff located at the airport is plain ignorant and could care less about helping you. They answered my questions, as if they were doing me a favor. Flight crew was professional, but cold. No one greeted us, as we boarded the plane."
Contra: "American should remember that people who board their planes are actually their customers!"

Pro: "The seat was comfortable. The snack was dry."
Contra: "We were delayed because of paperwork that the captain was waiting for however, we were kept updated."

Contra: "Not comfortable seating bad food fruits were smiling and they made me to check in my carry on bag to charge $60 Will not recommend or travel international again with this airline"

Pro: "The crew was excellent. Very helpful and pleasant."
Contra: "They seem to have a lot of technical issues. The flight to my destination was cancelled about 8 hours prior to the flight due to maintenance issues with the plane. The computer system at the airport crashed on the return flight and caused a long delay. I won’t fly AA again."

Pro: "The planes took off on time, and arrived early. Couldn’t ask for more!"
Contra: "Seats were uncomfortable and legroom was bad."

Pro: "Not much. The pilot did try to keep us updated on our 5 hour delay The airline had conflicting rules on getting off the plane while waiting at the gate the pilot said yes, the attendants said no"
Contra: "At least offer water while trapped on a plane"

Pro: "Friendly attendants"

Pro: "The aircraft, the entertaining"
Contra: "Food service"

Contra: "Re-routed due to aircraft maintenance issue for 2.5 hours."

Pro: "Nothing"
Contra: "Nothing was good! Horrible horrible airline!"

Contra: "If you get to the airport too early and there aren't any American Airlines flight before yours you have to wait for the crew to get there to open the counter and check you in. Just a couple pounds over the 50lbs and you get screwed with a $100 fee. There is very little AC in the airport and very few outlets so if you have to wait for a flight make sure to charge your devices prior to getting to the airport. WiFi on this an all other American Airlines flights I've recently taken has been useless - almost impossible to use."

Pro: "Nothing at all"
Contra: "It was very hot inside the plane and dificult to sleep No breakfast when we arrived in Brazil In Lima, after the flight from Miami, the period for the connection to Brazil was very short. At the airport, when I inquired about attention to get through the security line, the answered was that we have to ask for permission to pass before the passagens that was waiting in queue."

Contra: "I need to be able to charge my phone on the airplane!"

Pro: "Clean plane. Excellent service. On time."

Contra: "Rude crew"

Pro: "Timing of flight routes"
Contra: "Sat on a pillow"

Pro: "Not much"

Pro: "Voo pontual, atendimento da tripulação, serviço de bordo, qualidade da aeronave."
Contra: "no complaints"

Contra: "The service was mediocre and the food was horrible! It made me sick!"

Pro: "Boarding gate people were great about being communicative about the delay situation"
Contra: "Delay for...rain"

Pro: "seat was comfortable. flight almost on time food was poor"
Contra: "food was poor"

Pro: "Not much"
Contra: "It was on American Airlines 220, not a BA carrier. No power outlets. No Wi-Fi. No individual entertainment. Cramped seating in spite of paying a premium for improved seating. Lousy food. Flying to Hong Kong on AA was much better. Never again on AA to Europe."

Pro: "On time and arrived early!"

Contra: "Terrible plane. Old. No tv. No charge points"

Contra: "3h delay for maintenance, missed my connection, added 12 hours to my travel time."

Pro: "The flight attendants were incredibly attentive"

Pro: "I loved that they gave us a pillow and a blanket for travel. They also had free on screen entertainment with some of the best movies on there to watch and even provided free earphones if you did not have any."
Contra: "Nothing, I loved it all."

Pro: "Friendly crew. efficient."

Pro: "Free in flight movies"
Contra: "Nothing in particular"

Pro: "On time, no issues, friendly and professional staff."

Pro: "The crew was nice, boarding wasn't an issue, and the flight was smooth."
Contra: "A little chilly, but not horrible."

Pro: "Very cold flight. Sat on tarmac for a long time before leaving"
Contra: "Freezing and late"

Pro: "Newly refurbished plane"
Contra: "Ran out of red wine"

Pro: "very friendly staff"

Pro: "Aircraft 777-200. I've seated in row 14, wich have great confort for legs."

Pro: "Movies, wine"
Contra: "When checking in the staff was so incredibly rude, nonexistent during the whole check in process that it led to several people missing their flights or almost missing it. I had to run around asking for someone to help the long line of people including me who were all in danger of missing their flight because no one was around to help. And then when I finally do get checked in using the now kiosk only option for the plebeian class while anyone above economy gets to talk to real people (way to highlight the class divide guys) I missed my check in time by 5 minutes and was told by the kiosk to find an agent. Then I go running around looking for an agent. I find one and she says you missed your flight. I told her I still have 45 minutes to make it, and she rudely just tells me to get in another line to pay for a new ticket. LUCKILY someone in the priority line saw I was having a problem, a customer not an agent, and she told me to try to talk to someone on her side. After 3 agents told me no one finally told me yes. I made my flight but just by a hair. If the agents would have been around to help or been willing to help me from the moment I spoke to them this would not have been a problem. Thanks for almost ruining Christmas for me. When I spoke to others everyone told me they always have issues with AA. Will never fly AA again."

Pro: "The crew was attentive and boarding went smoothly. The seat had more room under the seat in front of me, my purse was not jammed in."
Contra: "I hate paying extra for almost every seat on the plane. It's a con job. Food selection was terrible. If I'm paying anyway, give me better choices. No monitors in plane at all. Entertainment needs to be viewed on a tablet or laptop of some sort."

Pro: "Friendly-on time-love the charlotte airport"
Contra: "Nothing."

Pro: "The crew was very helpful and kind."
Contra: "Our flight was delayed over an hour and we had a connecting flight to Vegas that we were worried we were going to miss."

Contra: "My flight was canceled."

Pro: "I thought frontier was worst but american is not too far because american flight can not fly on time."

Pro: "The movie screen was not working but fortunately no one was sitting next to me so I could move over a seat."
Contra: "I would have liked a second cup of coffee as the coffee was better than most airplane coffee. No one appeared with refills, however."

Pro: "Missed this flight"
Contra: "Had to fly to Seattle then to Redmond. American Airlines staff on the ground were condescending and almost rude."

Pro: "The crew was super sweet"
Contra: "There were a crazy amount of delays to deal with."

Pro: "No lines at checkpoints..on time departure and arrival!"

Pro: "nothing - they misinformed me left and right so I couldnt make properly informed decisions and then denied me boarding and told me to pay for a new flight after having spent over 750 and 3 days 2 nights at the airport due to the mishaps."
Contra: "staff that gives the correct information so u can properly plan for the check in and boarding procedures and compassion to advocate to let me onto the flight they made me jump thru hoops just to get onto."

Pro: "Food is not really included and the seat DONT recline. But the crew were great and boarding was easy"
Contra: "More food , comfortable seats"

Pro: "I didn’t like a thing. The crew from the gate all the way to the end was rude and nasty. The crew scanning people to get on the plane were so rude at the beginning it was the worst and I fly for my work and I’ll never fly TAP air Portugal again."
Contra: "Train the staff to be nice and pleasant"

Pro: "Nothing"
Contra: "It was over an hour late with little information about why. The gate wasn't shared until the last minute. Boarding was awful and confusing. We were stuck sitting at the gate for a long time with no air and the crew didn't deserve the last ten rows any water. The luggage also took forever to get onto the belt. Overall bad"

Pro: "Food taste"
Contra: "No water at toilet....??? No coffee....??? The the movie’s subtitles were out of time."

Pro: "seat was very comfortable with good leg room. Crew was very polite"
Contra: "coming thru the cabin for garbage pickup more often"

Pro: "Crew was great and very friendly, and helpful. Was in Business class so not much to complain about, although the headphones were not working properly."
Contra: "The boarding area in Lisbon is very congested and disorganized."

Pro: "Very happy with the service and seat comfort. Thank you"

Contra: "When late, pls help passangers.with no helpfull people dont work"

Pro: "Food was ok"
Contra: "Worst accommodations for baggage on a international flight in my opinion.Pay for a bag is the best advice in my opinion this airline barley lets you bring anything with. Disgusting plane it was so dirty I took a shower after this flight and the amount of dust in the air was visible terrible"

Contra: "Boarding was a disaster that took an extra 30 min"

Contra: "We had to pay $120 for a checked bag because it “weighed too much”. The lady at the check in counter said they were weighing everyone’s at the gate so there was no way to get around it This however was a lie and they were not checking weight and people got on without having to pay the outrageous fee"

Pro: "Would appreciate a voucher for how bad the Flight was. Seriously UAL is using a plane last built in 2004? UAL only cares about taking people’s money not a wonderful flying experience!!!"
Contra: "Everything!"

Pro: "I am used to traveling continents with other companies. There has always been 2 check in bags allowed with no extra charge as long as you are under 23kg on each. I get to the airport with my 2 bags ready, TAP tells me on large holidays, they only allow 1 bag to be checked to my specific african destination until January 11. And that one bag will cost me $120. They will not let me have the second one. Who does that? How much sense is this supposed to have. I checked with others and they do not do that. Never again they will see me."
Contra: "TAP's stupid rules against my destination. Not faire!"

Pro: "Not much"
Contra: "When TAP couldn’t get me to Lisbon in time to make my connection they added a flight to Madrid where I waited until 16:00 to fly to Seville. I talked to several TAP representatives and none were helpful or apologetic and they offered me nothing for the problems they caused. I missed my only day in Seville due to this. This trip turned out to be a disaster."

Pro: "Frendly"
Contra: "Nothing"

Contra: "When I booked the flight, your site said that I would not have a luggage charge, but I was charged 37 euros more when I checked in."

Contra: "2 hours late, problems with entertainment, bad service at chack-in"

Pro: "The service appeared to be good but everything was rationed"

Contra: "Some of the worst customer service, seats that do not recline at all, minimum leg room, and worst of all a 2 hour delay that made me miss my connecting flight for which they took NO responsibility stating that they can have delays for up to 3 hours without having to compensate anyone."

Contra: "I paid to select my seats which were 2 window and two aisle seats. I was assigned 2 aisle and 2 middle seats. I paid extra to acoid middle seats and I would like a refund."

Pro: "Excellent attention by the crew and the food."

Pro: "Excelent fly! No deley! Excelent crew! Good food!"

Pro: "Good service, nice meal."
Contra: "No USB ports or movie choices. Entertainment screen very small."

Contra: "This event refers to my TAP flight from Lisbon to Heathrow on 21-Jan-2018. We arrived to the airport nearly 2 hours before departure time, waited 35min in the security checks and my girlfriend was held 20min in the passport control. While she was queuing for the 2no police officers to check her passport, an airport assistant came to the queue and asked who was due to board in TP364 to Heathrow. She was made aware that my girlfriend was there due to board that flight. In the meantime I made my way to the gate to make the gate assistants aware that she was held in the passport checks and was already on her way to the gate. Having said that, the zealous assistants in the gate have closed the gate in front of me, 18min before scheduled departure time and - "very kindly" - told me that I wouldn't be boarding that flight anymore even though my girlfriend have arrived in the meantime. One can imagine the frustration I felt finding out that the flight departure was delayed and that the flight actually departed 40min late. At that time I was already suffering the extortion of the customer service from TAP, claiming from me circa 400Eur from each of us for a one way ticket in the next flight to London. Therefore... until I remember this... I AM NOT FLYING TAP ANYMORE... I am very proud of being Portuguese but in similar situations that occurred with me flying British Airways, Lufthansa or Air Italia, I have always been treated with much more respect and customer care!"

Pro: "service,puntuality,guidance"

Pro: "Great experience"
Contra: "Crew was helpful. Flights were on time and overall experience was very good."

Pro: "The hotel and accommodation were prepared, as we delay the connection flight to Miami because of the bad weather. BUT NOBODY GAVE US A CALMING INFORMATION ABOUT THAT 3 HOURS LONG TIME. WE WERE FORCED REMAIN IN THE CABIN 70 MINUTES AFTER LANDING!!!"
Contra: "The charged an extra cost for normal luggages, however it was free while booking. Istvan Sas U3MNSD and Iren SasneHarazin U4812T PLEASE GIVE OUR MONEY BACK! OTHERWISE WE CLAIM FOR COMPENSATION BY LAW."

Contra: "Me and my girlfriend were seated in the middle in a 4 seat combination. I asked the crew member to move us on an aisle seat. Even though there were plenty of aisle seats open, the crew member just kinda ignored us. The old lady sitting next to me just slept the whole time and I could not get out to the bathroom. Also since I am left handed I could not really eat since with the right-handed old lady we were hitting each other's elbow and nocking each the food out of each other's hand, I finally pulled my elbow in and ate like a T-Rex. The person in front of me pushed their seat back all the way, I asked the crew member to do something but nothing really was done, since I am a little taller I could not fit my knees, they were crushed."

Contra: "Outdated movies"

Pro: "The check in was smooth and boarding was quick"
Contra: "We had problems with TAP up front related to baggage fares and them keeping the $85 I paid for my son who is 2 meters tall to be in an exit row and then assigned to a different seat. He was miserable for almost seven hours."

Contra: "1) I tried several times while traveling but was unable to figure out how to choose a vegetarian option for the flight. When I called customer service, after a long hold time, the woman I finally spoke to told me it was too late to order vegetarian and refused to help me. I have never flown another airline (Air India, Turkish Air, United, American, China Southern, etc., etc.) that did not make this easy to choose during booking or check-in and that did not already have a standard ovo-lacto vegetarian option on the regular menu. Vegetarians practice for all sorts of reasons, including religion and health needs. It's unacceptable to make it so difficult to meet your meal needs while trapped on a plane for nine hours. 2) The check-in agent did not know the rule about all remaining seats being opened for passenger choice three hours before booking and insisted we had to pay to get aisle seats despite one of us having a health problem necessitating her standing up and walking every 45 minutes. Then another agent told us we couldn't choose seats for free for our Porto to Newark flight when we check in for our Madrid-Porto flight because it wasn't technically three hours before the Porto-Newark departure. But how were we supposed to choose seats for the Porto-Newark flight three hours in advance if we are in an airplane flying to Porto at that time? This makes no sense. Seats should be opened for every leg of a same-day journey at the same time. The agents were unhelpful and unsympathetic. 3) This was an old plane without options to choose a film or show to watch. Instead, passengers could flip through a few channels and hope to find something of interest that was already playing -- there was no way to begin a film or show from the beginning if you landed on it in the middle of its running time. I cannot recommend TAP Portugal to any of my friends, family, or colleagues after this experience."

Pro: "I got to Rio de Janeiro on time"
Contra: "cramped seats, minimal water offered by crew on 9.5 hour flight. I also found the extra charge to reserve a seat on this flight a serious affront to economic sensibility"

Contra: "This airline company was looking like a scam. I was refused the flight. Then promised compensation, which was then refused again. Treated like kettle. Simply corrupt company."

Contra: "We had to postpone our first leg from London to Lisbon by a day and then they cancelled our return flight without telling us!!! So, we were trapped in Lisbon with no flight to return home. We called them and they said, "we cancelled your tickets and only have business class seats available for you and your toddler." We said no thank you. If we were going to spend 1k on a return flight, we were going to take British Airways. TAP, never again."

Pro: "The food and air conditioning"
Contra: "I purposely got a seat in the front row for extra leg room next to my two friends whose tickets I paid for. The TV in my seat was broken and I therefore could not at all watch TV unless I moved to another seat. I ended up not being able to sit with my friends for the entire seven-hour flight. The flight was delayed multiple times. The first time it was delayed because they were doing an extra security search by hand in the Gated area awaiting to board the plane. I have never seen this in my life and it was definitely started. Then we were on board the plane for almost an hour before they made an announcement that they found a broken part on the plane and had to switch planes. It was all very fishy. Quite frankly that I want my money back."

Pro: "There was one male steward who was not friendly at all.....I felt he was giving me bad looks....I felt uncomfortable."

Pro: "No reason given, just wouldn't let me check in online."

Pro: "The ride was comfortable, and the crew was attentive and pleasant. I loved the fact that i had a 10 hour layover, and I could go out into the city and do some sight seeing. This is not to the Airlines credit per say, but it was super easy. I enjoyed getting off on the tarmac just 200 feet from the building, was a nice sunny day."
Contra: "The seats did not have entertainment system that I wasn't going to watch anyways. The seats did not have charging ports either (for phone or laptop), which several airlines now a days are making standard."

Pro: "El personal amable."
Contra: "La calidad del entretenimiento, pésimo. Calidad de sonido y video. Los asientos no tiene para cargar los aparatos. Adicionalmente, no llego un paquete que embarcamos en Madrid con conexión en Lisboa."

Pro: "No delays"
Contra: "The sit are very uncomfortable, no leg room. The audio was not working, no entertainment. The flight attendant gave us a card to call customer service, to provide for improvement on these flight."

Pro: "Excellent service on board and at the ground... Very convenient United conection in the US :)"

Pro: "the service from the crew was ok"
Contra: "The plane was very old for such as long trip. Seats very uncomfortable and no enough space to stretch your legs. the entertainment system was very old as well, so the experience for such a long trip was very poor."

Pro: "solid flight, efficient"
Contra: "staff kind of moody, not really smiley"

Pro: "Wine was nice and metal container of so-called business class utilities (socks, tooth brush, etc.)"
Contra: "Seats are coach seats! No entertainment. No AC power sources. Shame!"

Contra: "The online check in open for a flight from the us to the europe must be open 24 before, indeed it has been opened only 16 hours before..."

Pro: "Both meals very nice. Crew members pleasant"
Contra: "Food served a bit late"

Contra: "Terrible food, old plane, ticket fare very expensive. TAP never more."

Pro: "I only liked the price of the fare....everything else matched the price of the fare. Cheap and bad."
Contra: "First of all I fly all the time at least once a week. This is my first time experiencing roaches on an aircraft!. I tried calling someone but I was looked at and ignored because I wanted to ask top change seats. I didnt want to cause a scene and affect the airlines reputation with people freaking out or feeling uncomfortable so I just moved to another aisle. Service very mediocre and plane was old."

Pro: "I know the flight between Lisbon and Amsterdam is only 3 hours, but it could have been better. First, boarding was a mess because no one could hear announcements being made. Once on the plane, things only got worse. I'm a small person- only 5'4" and even I had no leg room! This was made worse when the seat in front reclined- very claustrophobic. There were also zero entertainment options."
Contra: "It was nice that they served light snacks even though it was a short flight."