Găsește zboruri ieftine de la Bucureşti către Ciudad de Mexico

Pro: "Crew on airport at baggage is not helpful at Mumbai airport very poor"
Contra: "Good Guidance Proper behavior from airport crew"

Contra: "The crew service is very bad, they are rude. And the thing from dubai to Hyderabad one of the attendants doesn't even help with the luggage, don't close the top shelf behaved as if untounchavility prevailed which Is very bad"

Pro: "The Cabin crew was amazing, the ICE entertainment has many options of movies and programs, the flight was smooth to Singapore."
Contra: "Keep the good work."

Pro: "Some of the crew were friendly, certainly not all of them."
Contra: "Seats were uncomfortable, food was subpar. Paid extra for a “twin” seat and after this experience I think passengers should be paid extra to sit here."

Contra: "Food"

Pro: "Crew"

Pro: "Good seats"
Contra: "Took 2 hours from take off until i had a crew member ask what i wanted to eat/drink"

Contra: "This is the second time I have flown the AirBus 380. If you can make sure that you fly this airplane. Even in coach, there is ample leg room and comfort. The flight crew was very attentive and prompt in their service to passengers."

Pro: "Seat was fixed for such a long flight it is hazardous to the spine ."
Contra: "Allow the seat to slightly recline like any other airline"

Contra: "Info system is not that easy to navigate So hard to find a movie"

Pro: "The service was great and the entertainment tv worked better than the first plane."
Contra: "We waited a lot in the bus that took us to the plane without moving. It would have been better if we stayed in the waiting area until the bus and the route was cleared to take us to the plane."

Contra: "I did not get vegetarian food. And when i book that ticket i didn't get the option of food selection..."

Contra: "Online Check-in didn't work properly, so we had to check in at the airport. They were understaffed and it took us over an hour to get through check in. The customer service was horrible, and we were only allowed to bring a backpack for a carry on, forcing us to check our one carry on bag. This made our two long flights uncomfortable with nothing to change into once we landed in Dubai and still had another 8 flight to Johannesburg. The flight itself was overbooked, and we then had to place our backpacks under the seats in front of us, giving us no leg room for 13 hrs."

Pro: "Food"
Contra: "I was sitting in emergency exit so i will not complain of small seats"

Contra: "Seats are uncomfortable and crew uninterested"

Pro: "On board crew personable and trying to do a good job. No one on the ground seems to have a clue."
Contra: "Boarding is shambolic - no signs, no announcements, no disciplined queuing system. Business class sears old-fashioned, not horizontal, uncomfortable. Impossible to get to first class lounge until the Emirates desk opens (we had a 5-hour wait before we could go to security as we couldn’t go through until the desk opened to take checked luggage. They appear unfamiliar with boarding passes on the phone - wanted paper ones."

Pro: "Sharon, one of the crew member was warm, offered help to take care of my 6 month daughter Incase I needed it. It was comforting to know. Small kids gift are appreciated."

Pro: "The relaxed environment and the crew are amazing"
Contra: "There is always some passengers that drink a bit more than they should but.... there is nothing we can do with it"

Pro: "Expenting better from the Airline and Airport. Airpor has only 2 lounges at other terminals for passengers flying either Delta or United, Not for Emirstes and no Priority Pass. The service was not as expected, took me more than 25 min to get a flight attendant to reach my seat to request a glass of water... when I went to the back of the plane to get water I was told to get back to my sest since seatbelt sign was on (it happend to be turned on for 12 hrs over a 14hr flight... Other than that service is better, than modt of US airlines. I flight frequently and I have boarded Emirates before, economy and business, I feel that they do not deserve best airline qualification for economy, fir example KLM is much better."
Contra: "Attention of Flight Attendants Wait before boarding No major airline alliance or frequent flyer program For pay WIFI a complicated selection in the menu and no runs for extra water or drinks Old headphones not compatible eith other comercialized and used by the rest of the world."

Pro: "Entertainment and space were great. Lots of options."
Contra: "Crew seemed as tired as I did. The food could have been better for the price."

Pro: "The crew helped me with a duct tape but it wasn't staying"

Pro: "Typical standard up to expectations Emirates flight overall."
Contra: "Delay at taxi while arrival. 20min waiting time at DXB for the arrival taxi."

Pro: "Once on the flight everything was great! Flying stars"
Contra: "Online check-in was a horrible experience and a waste of time. I was never able to check in before getting to the airport. Website kept kicking back errors when trying to check in."

Pro: "There was good service in the flight"

Contra: "The layover from Karachi to Dubai is less than 2 hours. The flight from Karachi is always late n it makes me nervous that I might miss my flight for LA. It has happened to me before. You should maintain your punctuality in Karachi as well. Even the boarding process is extremely flawed, it is very frustrating. Plz maintain your reputation everywhere in the word!"

Contra: "food service"

Pro: "Thanks to the nice lady who gave up an Aisle seat so I could sit next to my daughter."
Contra: "Other people's kids are wiggly and annoying, and there were many! Not a seat empty in the huge plane. PThe staff did as best they could under the circumstances. But 17 hours of crowds are hard to take. Very rough landing, which I wouldn't mention except that I've had several on Emirates lately."

Pro: "Comfort, service, food"
Contra: "Nothing"

Pro: "Crew was professional, but not outstanding."
Contra: "Dubai airport had insufficient eaters open for breakfast although all jeweler shops were open by 0630. Boarding process at Dubai airport (home airport) was poorly ran. Staff did not board passengers by zones (although on tickets), or rows (also on tickets) or class (also on tickets). Rather all jumbled up, and although there was possible a good reason for such, no explanation offered passengers, thus increasing discontent. Individual desk personal seemed helpful when asked directly, so possible due to Dubai team /desk team lead policy. Flight seat from Dubai to EBB not one requested and no explanation offered on why although requested made months previous when ticket booked. ."

Pro: "I wish they have feet rest as in Saudi Airlines, to left the feet little pet & it will reflect positively on the back and spinal (more comfort for the back) Everything else was awesome"

Pro: "I like food, hospitality, comfort."

Contra: "Everything was great"

Pro: "Everything"

Pro: "Everything was just fine just wish they can come up with a better name than economy class"

Pro: "Great service, food can be improved. Stop serving pizza it is not healthy and not appropriate for half the passengers"

Pro: "Food better than average"
Contra: "Poorly designed economy seat. Unusable wifi."

Contra: "need more leg room and ability to recline"

Pro: "Overall it's a good airline. Economy is fairly comfortable, great entertainment options, decent food, and the staff is exceptional."
Contra: "Emirates baggage on board policy is a bit strict compared to most of the other Asian and American flights I've been on. Usually I'm allowed a regular carry-on and a personal item (i.e., a small backpack), but Emirates was very strict on the personal items. Personal items are limited to only Business and First Class passengers. Also, they were extremely strict about the size of my carry-on. As someone who has been on 20+ flights in this year alone, few of them being budget airlines (which are generally very strict), I had no issues whatsoever with the size of my carry-on until I flew with Emirates."

Pro: "Service, food and entertainment"

Pro: "Everything rom booking to boarding to reaching the destination."

Contra: "Some of the crew staff are arrogant and unfriendly. I think they need to be trained on customer service!"

Pro: "Boarding, cabin crew. Entertainment, aircraft, everything was top notch."
Contra: "Food is outdated. Menu is not based on nutrition. The pizza served at end of flight is terrible. It should be replaced with a high protein snack. Food is tilted heavily towards carbohydrates and main entree is about 25 percent less than it should be. If the menu evolves a bit to include slightly larger portions, more fiber , protein, vitamins and minerals , it would be a true 5 star experience. Other than food, I rate this flight and experience 5 stars ."

Pro: "None"
Contra: "Old aircraft from Dubai to Houston. No power outlets. When I switched the light on for service. No body responded even after an hour. I turned it off. Food quality and service have gone down significantly."

Pro: "Overall the service and food was nice."
Contra: "I was not able to recline my seat, so did my daughter. This happened for the first time with Emirates. It was a 16 hrs flight and gave me back ache since the passenger in front kept his seat reclined all the time. it gave me less leg room as well."

Contra: "The crew wasn't very responsive"

Pro: "Emirates has a great reputation, and now I've experienced first hand why that is! Great (complimentary!) food and beverages, clean comfortable seats, generous luggage policies, and impressive customer service. The crew on our flight represented 19 different countries and spoke a total of 19 different different languages. The woman ahead of me was very unpleasant about her screen not working, and every attendant she spoke to was infinitely polite and pleasant. They tried to reset her screen, and eventually found an empty seat and moved her to first class!"
Contra: "Only that I can't take an Emirates airbus for all of my flights! I was detained for awhile during boarding because I was chosen to have my carry-on bag checked, and it took awhile because I had filled a water bottle after passing through security and it took some discussion before being approved (my husband didn't know where I was and had already boarded and was worried)."

Pro: "Hmmm"
Contra: "Why so damn cold onboard ?? Like a freezer. Probably gonna get sick now. Its ridicilious."

Pro: "Everything from check in to arrival"
Contra: "Food , if you serve Indian food it should comes with chapati and not bread bun."

Pro: "Crew very attentive and helpful"
Contra: "Boarding chaotic and unorganized. Cabin temperature = sauna for first 90 minutes. Everyone stressed. Babies crying. No water. No service. But all seat back screens lit and hot. Awful."

Pro: "The food and very professional and friendly service."
Contra: "Nothing."

Contra: "Games sollten Nachts gesperrt werden. Die gute Dame hinter mir spielte wohl die ganze Nacht Solitaire und mein Sitz schüttelte immer. Auf meine bitte zu stoppen weder kommentar noch reaktion."

Pro: "The crew service was very good, as was the food. The only complain is about the entertainment, hope to update the touch screen."

Pro: "Seats super comfy"

Pro: "Lost the luggage"

Contra: "Chose the option with Swiss because it showed that a checked bag was included. Got to the airport and was told to pay up for each checked bag. Great start to the trip."

Pro: "Everyone was friendly, pleasant and very helpful. Upon arrival in Delhi our suitcase handle was broken."

Pro: "Swiss is Swiss"
Contra: "nothing"

Pro: "Very friendly, without being intrusive. Responsive and happy."
Contra: "The plane from Milan to Zurich was wonderful, light airy and felt like a new plane."

Pro: "I like the service, the crew and the overall experience of flying Swiss."
Contra: "I fly this route around 6 times a year and the planes get older and older. wish they would update the aircrafts on this route at some point"

Pro: "Everything"

Contra: "very small seats"

Contra: "I flew to Berlin last minute for a 4 day business trip. Was asked to check my carry on and I haven't seen it since. Waited for over 2 hours in the baggage service line at the Berlin airport, filled out a form and haven't heard anything since."

Pro: "Food and entertainment"
Contra: "Ithe check in counter was open about an hour before departure, having passengers waiting in line for almost two hours. Thhe departure was later than scheduled, I did ask for assistance in Zurich airport and got none. Almost missed my connection flight due to poor health conditions and less than expected lay over time."

Pro: "Safety"
Contra: "Small seats only 2 bathrooms,"

Pro: "Helpful staff and pleasant easy flight."
Contra: "I don’t appreciate the bar being set so high, because now other flights will seem sub-par"

Pro: "11min for airplane docking and going through passport control . I have travelled the world but never seen a more efficient way than at Zurich airport.kudos."

Pro: "The crew was amazingly kind and hospitable. The captain kept us informed continually of any changes which is something that as a passenger one really appreciates."
Contra: "As always, the economy chair area are small but roomier than other airlines."

Pro: "crew great smooth flight"
Contra: "no problem and happy crew."

Pro: "Overall excellent. Full professional and caring staff and company."

Pro: "It was nice because plane was half empty so had quicker attention from stewards - everything was good."

Pro: "Nothing"
Contra: "If I were a small person I would have been almost comfortable the seats were so narrow with no leg room so that trying to find a place for myself was laughable, unfortunately not the funny laughable. There is not a chance that I will ever again book an international flight on Swiss. I hope you share this with the airline."

Pro: "I was late ( I had to drive 230 Km ) and I managed to call in advance the company that was doing the check-in on behalf of SWISS - I asked them the Check-in time closing time and by almost flying ( speeding like crazy ) I arrived before that moment."
Contra: "I did not check the terms and conditions of the ticket. I am a Star Alliance Gold member and I was expecting SWISS to have a similar booking system like the others I fly with. I found out that the ticket fare did not contain checked luggage ( so I had to pay a hefty fee for it ) and also my 20" wheeled case that was ok in all the other flights I took it with me, this time was oversized and overweight . My wife took out the 2 laptops so it became within weight limits but still oversized - My wife paid for the fee ( I wasn't there at the time and she is not a such experienced flyier as I am ) . When I found out about the fee, I checked their rules and I found out that the hand luggage is allowed to be 22" . I saw in the airplane a lot of people with cases having the same size as mine, that went as checked luggage at a cost fo around 40 . I want to see how can I get my money back . . ."

Pro: "Relaxing and graceful service Pleasant flight attendants the crew greeting you as you embark as well as when DS in barking restrooms clean floors clean The flight was very enjoyable this was my second time flying with Swiss air and it was just as enjoyable cannot put in any complaints I give you five stars No complaints it was excellently although it was a short flight from Budapest to Zürich but it was good and the flight from Zürich to JFK New York was excellent my first name is Ibolya"
Contra: "No complaints it was excellent"

Pro: "The boarding process was smooth. The crew was friendly and attentive. Even though it was a short flight, we each got a piece of Swiss chocolate."
Contra: "Like most planes, there was not enough leg room."

Pro: "Excellent food."
Contra: "Yet again, was "randomly" chosen for extra security. Flight was delayed for over an hour because of mechanical failure. A/C set at polar temperatures."

Pro: "Flight left in time, easy quick boarding. Food was great, we had dinner and breakfast snack"

Contra: "Very late gate change during boarding process resulting in untimely departure."

Pro: "Delay at airport was awful. Gate was not announced ahead of time. By the time it was everything ok the terminal was closed. Some people appeared to have couches while I did not. Gate was at the end of the empty terminal. Wifi pass expired and no artery was offered even though the flight was delayed. Passengers were made to leave the gate to recheck passports. My bags were searched twice and while I fully support security this was excessive"
Contra: "Provide vouchers in consistent manner. Provide wifi alternatives. Don't use an empty terminal. Offer more toilets and water fountains."

Pro: "Friendly service. Efficient. More leg room than most other airlines. Decent entertainment. Decent food."
Contra: "No complaints"

Pro: "Families with small children can board with first class passengers. The staff member who checked us in greeted my son by his name at the plane door!"
Contra: "Some flight attendants were not attentive to service."

Pro: "Once staff arrived all went well."
Contra: "The flight was scheduled for about 1pm and we arrived with another connecting flight to the Athens airport at 8am as that was our only choice. No staff arrived until 11am to check people in and take baggage. We were flying business and would have liked to check in earlier and make our way through security to the business lounge but could not and had to wait for three hours. It would have been nice to have one person on duty."

Pro: "good food, excellent entertainment selection"
Contra: "late boarding, late take off, missed my connection"

Pro: "It was quick and the crew was really nice!"
Contra: "No organization for boarding. It didn't matter what class you are in, everyone boards at the same time. business class o. The plane we were on was just the front seats....they were not larger seats."

Pro: "The flight had a delay but managed to (partially) make up for it."
Contra: "Boarding was a little slow. Perhaps it would be nice to more explicitly explain to people how to more quickly stow their luggage and then sit down in order to let other people through. The seats felt a little more cramped than usual."

Pro: "My upgrade to first class. Service she good is good considering short flights"
Contra: "The fact that they made me check my carry on even though I was in first class. It fit in the plane on my first flight. Why wouldn't it fit on this plane!?"

Contra: "Expired cheese. Loudest plane I have ever been on."

Pro: "Traveling with 3 kids, Swiss kept our seats the same, had our special meals sorted, crew was kind and courteous. Entertainment for everyone."
Contra: "Overnight flight lights too bright, economy seats very narrow (and that's all we ever fly), it was extremely difficult to sleep."

Pro: "The flight crew was super friendly and efficient. Lots of leg room and the croissant is a nice touch!"

Pro: "Food usually was very bad on SWISS flights' econ class, this was surprisingly better (just better, not good). Staff were professional and polite though they spoke very loud even when most people around were asleep."
Contra: "At check-in counters, staff managing the queues did not speak English at all, same thing at the security check queue, only Spanish speaking. There should be some clearer instructions of how and where to queue at boarding. Everyone just wanted to cut queue."

Contra: "Very uncomfortable seats, very hard. The cabin was cold and there was no possibility to adjust blowers. Old entertainment sets with poor variety of choices to watch."

Contra: "the flight late and i was missing the conection flight to Israel :("

Contra: "Even one member of the crew was not very nice with my young daughters."

Contra: "The flight crew was horrible. The desk crew inept. A wheelchair was requested but not there on checkin. Pre boarding did not happen as was supposed to. Older person male at desk was rude, insulting and sarcastic. This did not happen on Boston end. The person was there with wheelchair at the Boston gate and assisted us. Not in Zurich. What about handicap travel? Swiss????"

Contra: "Flight from Delhi to Zurich was on time but from Zurich to Miami it was delayed by 4 hours. We sat in a hot plan for almost an hour 30 minutes and then decided to let us off the plan. I would like to ask for some compensation for this delay. Please have someone from Swiss international reach out to me. Thanks"

Contra: "Delay and lost the luggage for the second time"

Pro: "Friendly crew. Good food and entertainment. Comfortable seats."

Pro: "Friendly crew and very professoinal"
Contra: "Old plane"

Pro: "The flight itself was good, smooth."
Contra: "I had requested a special meal for dietary reasons but it was not available. The flight crew did make some effort to find me something I could eat."

Pro: "good entertainment and many options on the tv"
Contra: "The seats are very uncomfortable"

Pro: "Good service. Great price."

Pro: "The Airplane was good and the crew was very helpful."
Contra: "The route from Bucharest to Istanbul could be shorter and the way from the airplane to the airport could be through the jetway not through the uncomfortable buses."

Pro: "The crew did their best. The company, the policies, the times ... a different story."
Contra: "Stop boarding pets on a transatlantic 11.5 hours long flight - if the owners are nuts (although they swear they love their pets) air companies must be more responsible. The first air company that will refuse to cabin board pets will be my only company to fly for the rest of my life. Sometimes, saying NO is the right answer."

Pro: "Very professional !"
Contra: "The first coffee given at the beginning of the journey,was very good,(which is in general unusual during the flights), but the one given at the end of the trip was bad."

Pro: "The service and food are always fantastic. The staff really goes out of their way to make you feel welcomed and comfortable. The ticket price was fantastic too!"

Contra: "Free wifi"

Pro: "Onboard service was good -breakfast served was good."
Contra: "The seats are somewhat uncomfortable but OK for only a 1 h and 40 min flight"

Pro: "Courteous and helpful crew"
Contra: "My seat was broken. Entertainment system was non responsige and expressly slow. Couldn’t hear anything from the earphones."

Contra: "Dismal customer service"

Pro: "The plane :)"
Contra: "After a tech problem that kept the flight on the ground .. The rebooking staff were awful"

Pro: "Better than all others at this time."

Pro: "For once, on time departure. Quick boarding. Courteous service."
Contra: "Cabin a little too cold for passengers around me."

Pro: "The service, food,seats,crew,hot towel, slippers & more."
Contra: "Nothing. Everything was great!"

Pro: "Always excellent"

Pro: "Nothing"
Contra: "Clientele on plane are junky. The crew is rude. Boarding is chaotic. No information about delays or why things are taking so long not shared. Planes feel old and dirty. Strongly do not recommend."

Pro: "On-time departure. very polite and friendly staff and we got there fast!"

Pro: "Quality of Service"
Contra: "-"

Pro: "The seats reclining not only the back. The food very tasty."
Contra: "I think finding a way to empower the crew to explain to passangers who took the extra seats ( some up to 5 per person) the entire 12 hours, that they must switch at some point if asked. There weren’t willing to do it on their own( being civil is a learned skill) and refused to allow someone else to take a nep on the extra seats as if they had paid for it."

Contra: "seats a bit tight"

Contra: "The flight arrived late and Tipton Long to depart."

Pro: "I was delivered from point A to point B"
Contra: "Airplane was changed, seats was changed. Crew was helpful but ground staff wasn’t very much like to help"

Contra: "Call or sms passengers . Waiting 4 hours and nobody at onboarding counter is not acceptable Plane acilities and meal under any expectations"

Pro: "Great seating & service"
Contra: "Non stop talking people behind me!!!!"

Pro: "Nothing. The flight never happened coastumwr service was very bad"
Contra: "The were not very helpful, I lost the plain and they refuse to change my dates. I am I elderly women and they took advantage. I was force to by one more ticket when I live from I very small income. So know my 3 months social security I have to pay the new ticket. No mony left for food or my medication."

Contra: "i am allergic to cheese and there is no other food selection. Hostess skipped serving my husband meal through out the flight unless asking the hostess. We had 1hr 30 minutes to walk to transfer flight and pass through customs and checking points . we did not have enough time .most of the time we ran to catch up the flight"

Contra: "Lost the bag and will return it . Still discussing with them after five days. Promising to deliver each day but then not doing it. Miserable experience and do not recommend using this airline."

Pro: "The rear exit of the plane. The cabin crew were very attentive, almost too much. I brought my cat and she didn't get to sleep much. I appreciate that the attendants wanted to visit with her and give her their attention but it kept her from sleeping and woke me up. Since she had no proper place to use the bathroom she needed to be sleeping to keep her body clock in order."
Contra: "HOT AIRPORT AND PLANE...no overhead fan on the plane to cool off. Food not very tasty. My seat was switched after it was reserved to accommodate another passenger without my knowledge. The reason was not a valid one."

Contra: "Flight was canceled and I missed all subsequent connections"

Contra: "I was told that I can get a free Hotel since I had to wait for my next flight almost 16 hours. But when I got outside the airport at the Hotel Desk they told me that I couldn't. They told me one thing but in the end they didn't keep their word. I find it unprofessional and cheating. And on the way back I had food poisoning. Really disappointed about the whole trip."

Pro: "food"
Contra: "leaving late"

Pro: "We liked how easy it was for English speakers - English announcements, English-speaking attendants, good signage at airports."
Contra: "Our luggage did not transfer in Istanbul (1 hour layover) and didn't arrive in Warsaw for nearly 48 hours (actually 45 hours)."

Contra: "I was at the gate for my flight from Istanbul to Bucharest but 25 minutes before departure I noticed that passengers were lining up at a different gate so I asked what happened. I was told the flight had departed even though it was still 25 minutes before flight time. I then had to go to ticket sales where they charged me $425 dollars for the 80 minute flight to Bucharest. In the US, I would have been put on the next available flight fee of charge. I will never fly Turkish Airlines again."

Pro: "Everything"
Contra: "Nothing :D"

Pro: "Luggage left in Istanbul due to short connjection was delivered to my home the same evening. Check in was simple and quick."
Contra: "Seats too close together on A330 airplane, entertainment console difficult to use and flight attendent did not have patience to explain how to use it, ran out of main course and remaining chicken course was too spicy to eat, flight from Singapore was delayed in takeoff making it very difficult to make connecting flight,"

Contra: "The food wasnt good .."

Pro: "entertainment"

Pro: "Checking in personal Irem such a rude person who lies to clients. She lied me about checking bag and choosing sit also. I asked her to talk to her supervisor and she show me the girl sitting next to her was doing checking in also name is Bahar. I am 6'1" and 190 lbs and asked for exit row and they both told me all of them gone already. The thing is funny when I asked checking in was just began. After boarding I realized some exit sits are available. As a Turkish man who worked JFK for.Turkish airlines, I think this was awful experience. Turkish airlines and passengers deserve better service and honest employees"

Pro: "The food was amazing."

Pro: "The crew was nice."
Contra: "We were in the plane over Istanbul airport for more than half an hour because we did not have the permission to land. That put a lot a pressure on us because we had less than 20 minutes to catch our connecting flight to US."

Pro: "the boarding agent was very helpful and professional"
Contra: "no entertainment items such as TV"

Pro: "the crew"

Contra: "On the San Francisco to Istanbul flight the food was a bit greasy. Otherwise good service from crew and company."

Pro: "Food and service was excellent."
Contra: "Get rid of the foot rest, it blocks the ability to stretch your legs during a long flight. As a result, it was a very uncomfortable flight. I do not know of any other long haul airlines that have these. I will probably not fly Turkish Airlines on any flights over 3 hours due to the cramped space caused by your footrests. Other than space, everything else was excellent."

Pro: "The service and entertainment!"

Pro: "The food and the boarding was fast."
Contra: "Everything was great."

Pro: "It was nice to receive a meal on such a short flight."

Pro: "very nice flight."
Contra: "The vegetarian dish could not be arranged in this case, although it was totally the fault of the third party website"

Pro: "Excellent food and service. Very friendly and professional crew."

Pro: "Great crew. Pretty warm, helpful, friendly and very professional. Enjoyed the entertainment too n the flight arrived in good time."

Contra: "YOU destroy the traveler Luggage at this trip and there is some items missing . Thank you"

Contra: "Flight was cancelled"

Pro: "I didn’t get the chance to experience the seats because I didn’t get to be on the flight due to a huge mistake of a Lufthansa employee"
Contra: "Hire better competent people!"

Pro: "We got an upgrade to business class and the experience was extraordinary. The service in general, but the warmth smile and courtesy of the flight attendants made the experience fantastic"

Pro: "Itinerary - hours of flight"
Contra: "Dinner could have been earlier"

Pro: "The punctuality and the entertainment"
Contra: "Perhaps a more organized boarding process"

Pro: "Lufthansa is an airline in a different class altogether. Can not compare with any commercial airline that flies to Europe"

Contra: "Great food, comfortable seats, enjoyed the whole 11 hour flight."

Pro: "In-flight crew was friendly, the food & beverages were OK and there were plenty of in-flight entertainment options."
Contra: "They double charged the baggage fees: I prepaid in advance but upon checking in for the return flight the representative wasn't able to locate the appropriate information, although I had a printed copy of the confirmation email they sent. I had to pay for it again which is a lousy experience."

Contra: "Went First Class. What a joke! Coach seats & service. Only difference is they leave the middle seat empty. This appears to be the European standard (we flew on 3 different airlines) for 1st Class within Europe flights. Save your money, fly coach within Europe."

Pro: "Great Experience."
Contra: "Great Experience"

Contra: "terrible experience - hidden fees for 1st checked baggage travelocity messed up on their site when the ticket was purchased when in fact the person that travels needs to pay to check in the luggage"

Pro: "The food and attention of personal crew"
Contra: "Delays in the itineraries and the entertainment system did not work well"

Pro: "The people who work for Lufthansa are the nicest i’ve met, on par with Turkish airlines. The times for boarding and departure were respected, the flight was short but pleasant."
Contra: "The long lines. After check in and security, boarding could have involved less of a standing and waiting, with a bit of ahead communication that could be attained. For instance indicate the order of boarding, time until boarding, and place where the passengers from rows 50-70 should form ia line..."

Pro: "All good - Lufthansa even handled an unexpected air traffic delay well, meaning my connection still worked. Great price too - booked at short notice and Lufthansa business was half the price of BA. Far better device too."
Contra: "No negatives."

Pro: "Very comfortable, amazing crew and service. Entertainment was very good with lots of options."

Pro: "Flight on time, good service, helpful staff"

Pro: "Crew very nice and carefull"
Contra: "My luggage was destroied ;-("

Pro: "Staff was very polite, helpful, and attentive. Our flight left late due to a delay with the plane, and the flight attendants were very proactive about informing passengers about making connections and doing all they could to help."
Contra: "All good."

Pro: "We originally paid for seats a month before and were told to move seats because the plane was full. Plane was not full. Would like refund."
Contra: "Customer service"

Pro: "Meal was good."
Contra: "No entertainment system. Crew wasn’t attentive. Check in experience was bad, no ability to check in for your connecting flights, you have to make adjustments at the next airport which limits seat selection."

Pro: "Lufthansa has it all together and knows how to fly. I recommend to everyone!"

Pro: "Comfortable seats with plenty of room. Enjoyable crew during the flight."
Contra: "I did not have any complaints about this specific flight."

Pro: "Very good service.."

Contra: "A flight attendant from Bucharest to Frankfurt kept bumping her behind in my shoulder. Before this she was not helpful when I asked her where to put my bag. She shoukd not work with people if she does not like them. Otherwise, everything was great: food, space, movies."

Pro: "I liked that I wasn't disappointed."
Contra: "Bathrooms could be cleaner. A good bathroom deodorant could also help"

Contra: "crew was not friendly"

Pro: "Business class was comfortable."
Contra: "Baggage was lost for 3 days. Very poor customer service. Employees have a lot of attitude. Will NOT fly again."

Contra: "It wasn't Lufthansa"

Pro: "I was really upset because time for living 6 and we left 8:15 I had connection fly to Romanian I missed because of ...I stay in Germany for 5 hours.I ask Lufthansa too put me on Tarom fly they say is United fly...they really make me updated.I think the crew on United is not friendly.The food waste good in"
Contra: "I like the movie"

Pro: "I have been spoiled with the large planes, so the small ones to me are cramped, but thats with all carriers not just Lufthansa. I generally prefer to fly Lufthansa when heading to Europe."

Pro: "Nothing."

Contra: "It took over an hour to drop off a bag prior to boarding. I had already checked in online. There were long lines in Bucharest and simply not enough staff working the Lufthansa desks."

Contra: "Although we had reserved (paid) seats as a family in an entire row, upon check in we were given different seats. We had to spend 20 minutes talking with different agents in order to get our original seats."

Pro: "Movie selection, wine and food"
Contra: "Crying babies - outside of the crew control"

Pro: "Efficient boarding. On time departure."

Pro: "Real food with real tableware even in the Econ section. Unbelievably courteous staff. Will make it impossible to fly Anyone else when going overseas"
Contra: "Nothing...I felt spoiled"

Contra: "The food could be better. The ravioli option very oily ."

Pro: "Was served food and drinks for a 2 hr flight between OTP and MUC. Who else does this? My mom was offered transportation assistance throughout the entire flight. Preboarding on every leg of the flight"

Pro: "Plane was clean and service was great."

Pro: "Nothing​ was extraordinary."
Contra: "Seat comfort. Entertainment. Toilets far from the premium zone. Meal choice. Wine choice, headset. All sub par compared to other airlines in the premium economy space. In particular, Qantas is much much closer to business class than to economy class in it's premium economy product. Lufthansa is just not delivering value to this segment."

Pro: "Attention to details, big clean bathrooms, service with a smile, friendly flight attendants, overall a great experience. I think American, United and Delta and other airlines could learn a lot from this Company."
Contra: "Not much, just the USB port on my chair was not working. No biggie. Reported it and should be fixed asap."

Pro: "Despite the wintry weather, a safe take off and a nice flight. A plus to Otopeni (Bucharest) airport administration - clean runaway, no snow no ice on it."
Contra: "Delay time should be posted accordingly at the gate."

Pro: "It was perfect"

Contra: "A strike caused us to have to shorten our vacation and we lost the money on all hotels and tours. The treatment by staff was unpleasant. I hope the other 350,000 affected people were treated with more courtesy."

Contra: "My flight was cancelled due to the pilots' strike. I only learned about this when I attempted online check in. Lufthansa never attempted to notify me. Then when I called in to the Romania Service Center to rebook, the phones went down in the middle of the call. That is understandable given the extreme volume of calls they were handling. What is unacceptable, is that they made no attempt to contact me once the phones were up. I ended up calling the U.S. service center at 1am local time to rebook...only 3 hours before I needed to leave for the airport. It took an hour - which I paid for at direct dial international rates - to find a flight. I'm very grateful for the U.S. service rep who was kind and helpful. She was the one bright spot in this poorly handled situation."

Pro: "Service was excellent"
Contra: "All would have been great, but the cross Atlantic had a locked seat assignment. I was assigned last row and middle seat, I could not change seat when there were other seats available at check-in. United would not let agents change either. Maybe kayak related? Expedia always allows seat changes"

Pro: "Seat backs are flatter, which for me (a shorter woman) is much more comfortable than the more contoured seats on other airlines."
Contra: "Very dry sandwiches."

Pro: "Crew was friendly and attentive, food was delicious and served on time"

Pro: "Flights were on time. Both Air Canada and Lufthansa Airlines Service, including sitting and boarding process were relatively smooth."
Contra: "12 hour long flight from Frankfurt to LA was exhausting."

Pro: "Organized boarding, service, left on time"
Contra: "No gluten-free food when they served the food. They said that they didn't serve gluten-free food on short flights, but this was two and a half hours. Also, I had asked for a gluten-free meal when I booked my flight. Not good in today's world, when quite a few people have to eat gluten-free. (I am a medical doctor.)"

Pro: "The plane condition."
Contra: "The flight attendants could have served some drinks in between the meals. They actually refused to serve something additionally when asked."

Contra: "Friendlier crews"

Pro: "Due to business I travel allot so I deal with allot of airlines. This is by far the best airlines I have used. Excellent crew and airport staff. I don’t think words can express how satisfied I am with this airlines and airport. The nicest people and great service. Clean and modern aircraft. Going to try flying only with KLM from now on."
Contra: "Nothing"

Pro: "Comfort"
Contra: "Internet"

Pro: "Nothing"
Contra: "Transavia does not serve anything complementary, not even water. A flight between two countries that is five hours long must be better than this. I was not aware of Transavia doing that before I booked. I will never fly with them again"

Pro: "Confort and kindness"
Contra: "It was too cold"

Pro: "Impressive service... amazing crew, very friendly and professional"

Pro: "15 years ago I told myself not to fly Delta anymore. But these 2 flights Detroit to Amsterdam and back changed my mind. I enjoyed the flight very much and I'm looking forward to the next one."

Pro: "Professional crew. Good simple check in."
Contra: "Nothing."

Contra: "All of the less than good, obvious!"

Pro: "Loved the smooth ride."
Contra: "Bathroom was pretty nasty"

Pro: "The pilot and the crews were helpful about the transit. Pilot make up a lot of time."
Contra: "Flight was delayed, had to run to my next connection flight."

Contra: "Crew members in Amsterdam were very rude and disrespectful"

Contra: "Not being 1 hour late"

Pro: "Friendly crew"
Contra: "Can’t think of anything"

Pro: "The staff was super nice, the services good. Clear lines about baggage allowance."
Contra: "The flight was delayed and due to this I missed my car connection. I had to prolong my trip by 4 hours, untill I found another connection. I know this was not a klm issue, but rather airport related, but the inconvenience was still. Thus, my lower satisfaction grade"

Pro: "The staff was super nice, the services good. Clear lines about baggage allowance."
Contra: "The flight was delayed and due to this I missed my car connection. I had to prolong my trip by 4 hours, untill I found another connection. I know this was not a klm issue, but rather airport related, but the inconvenience was still. Thus, my lower satisfaction grade"

Pro: "Friendly crew"
Contra: "KLM lost one piece of my luggage"

Pro: "Seat comfortable"
Contra: "Flight was delayed and overhead bin space was very small"

Pro: "well mannered and attentive crew - good supply of complimentary food/drink - good over all comfort"
Contra: "boarding was running very far behind - considering this is mainly a hub operations carrier - resulted in several passengers missing their connecting flights -"

Contra: "I called for a crew member 5 times and waited 25 minutes for anyone to help me with just some water. I had to get up and go to the very back of the plane to ask for some water. The plane was hot and no air to be found. This was all after we had to get back off the plane before takeoff. It was terrib"

Pro: "Crew were great, food, entertainment, seat and everything else was great as well."

Pro: "Once aboard the plane, all went well and I experienced excellent service from the cabin attendants."
Contra: "The flight was delayed (again!) for some 40 minutes and I was worried that I would miss my connection flight in Atlanata. Fortunately the pilot made up for the delay (probably costing the airline thousands in fuel). It seems these days that every KLM flight I take is delayed. This stretch goes back to 2015! Yet KLM prides itself as being punctual. Not the KLM that I have been flying!"

Pro: "Everything is alright"

Pro: "The flight AMS to MEX was smooth, very helpful personnel on board, we enjoyed a bit more space and the seat seemed a bit more comfortable."
Contra: "Besides the seat relative comfort, it did not recline much at all, i wondered what the extra money (at least $5 or $600) got us. The food, wine/ beer service was same as regular economy, the boarding took place at same time as economy, no drink before take-off if only sparkling water. And the plane was old generation 747 and the entertainment was same vintage: screen was not very bright and the selection of films was poor. No plug to charge electronics. We were disappointed with KLM when comparing with other airline companies offerings when you book in Premium Economy."

Pro: "Short flight and being able to escape from drunk belligerent Passenger on previous flight"
Contra: "Nothing"

Pro: "Face recognition was amazing"
Contra: "Too hot on plane"

Pro: "The staff tried to help me when it was evident we would not arrive on time"
Contra: "The connecting flight is too short of a time. We were late out of LAX and I missed my connection and had to sit in airport for 5 hours. Missed my grandson’s third birthday party. Just made me sad as Travelled from far to try to make it."

Pro: "Arrived early!"
Contra: "Boarding seemed disorganized."

Pro: "Professional crew. Good boarding."
Contra: "No entertainment on board in business. Stale buns - staff unapologetic. Older 737 with uncomfortable seats."

Pro: "Able to fly direct to ansterdam"
Contra: "Have to lay over on the way back. More expensive than other airlines."

Pro: "Boarding was as expected, crew & food were ok. Nothing else positive to extract out of this flight."
Contra: "Delayed flight, horrible baggae policy when the flight is actually operated by a partner of the company you bought the ticket from and not the actual company. Dirty seats, no in-flight entertainment whatsoever (not even a magazine)."

Pro: "Nice flight, nice crew, and a nice experience."

Pro: "Crew were friendly. Flight was comforyable smooth and on time. Nice snack."

Pro: "Bording was good and general flight ok"
Contra: "This airplane must be the oldest in the fleet. No USB, no charging, no touchscreen technology, no plugs, no bluetooth."

Pro: "Just great crew."
Contra: "Not comfortable at all and will not book KLM again."

Pro: "Pretty basic one hour flight so there's not much to complain about or praise about. I got some sleep which was good."
Contra: "The crew had their general Dutch aloofness on form. Chatted to one of the stewardesses in Dutch up until she saw I had a British passport then she decided she could only speak English to me."

Contra: "Dutch sub titels would be nice."

Pro: "Crew was courteous and polite! Entertainment system had some great movies at no additional cost."
Contra: "Poor communication between delta, KLM and Air France meant that I couldn’t check in online and get a digital boarding pass. Furthermore I couldn’t use the check-in kiosks because my name was listed as Reidmr instead of Reid, which meant that my boarding pass did not match my passport. Overall this caused unnecessary delays that were compounded by the fact that I couldn’t use my TSA precheck. My main problem on the plane was that I had to struggle to get water served to me. It’s always so dry on planes and I would have liked to be able to get more than one tiny glass of water at a time. Also, would have loved a window at my window seat. Plus no WIFI!?"

Contra: "Service from airline host Poorly maintained plane Bad food Old entertainment"

Pro: "The crew were pleasant"

Pro: "On time."
Contra: "No negative"

Pro: "Very efficient boarding, fast and professional but warm and friendly. The plane was very clean and quite spacious for a two by two configuration. On time departure and landing and smoothed processing at the other end."
Contra: "Nothing to improve"

Pro: "Excellent service, excellent food."

Pro: "Wide selection of entertainment, food was good."
Contra: "Boarding unorganized, but that may have been more of a passenger issue then KLM"

Pro: "Good and plenty of food available."
Contra: "No power to charge phones, laptops, etc and no WiFi available. For such a long trip (10 hours) below industry standard."

Pro: "It's the best flight I could get for such a low price. But don't expect to to get the best and newest planes around but it's still overall a good experience."
Contra: "Quite bummed the plane didn't have wifi / USB"

Pro: "Good food, good entertainment system, comfortable seating."
Contra: "Only one toilet working in business class. A crew member told me that it was a decision to fly with only one toilet to ensure no delay. There was a disgusting stench of sewerage for the complete flight from Amsterdam to Johannesburg. This was in all likelihood due to the broken toilet on the left side."

Pro: "KLM Is an impressive flying experience. We enjoyed the comfortable seats, the in-flight entertainment, and the food. The flight attendants are top notch as well."
Contra: "The only complaint I have regarding my most recent flight was the incredibly rude service staff whom we experienced at the front counter at check-in. After a harrowing cab ride to the airport in which our driver continuously ignored my request to follow the GPS insisting that he knew faster shortcuts, we arrived 40 minutes later than intended. Additionally he dropped us off at the wrong terminal such that we finally arrived at the KLM gate an hour later than we had planned. This was especially frustrating as we are traveling with two small children and made every effort to be punctual and leave early to be sure we got there with time to spare. Not the case today. All of that I could deal with, but when we arrived at the KLM counter, and I apologized to the attendant staff member that we were late and explained that our cab driver got lost, she responded by chastising us first in Spanish and then in broken English. She made sure to make it clear to us that it was our fault and we should not blame the Argentinian cabdriver. The cabdriver was not actually Argentinian, but that is totally besides the point. I was totally taken aback to be treated so rudely as a greeting at the airline counter. My wife share the same sentiment. Nothing like this has ever happened to us before. Thank God, every single airport personnel and of course KLM staff member on board was incredibly kind and accommodating of our children subsequent to this. It saved what otherwise could've been a terrible experience."

Contra: "The flight was very delayed. We sat on the floor because there was not enough seating. We eventually had to squeeze into buses and drive around the tarmac to find a plane. We lost 5 bags in the process but eventually got them 2 days after arrival. the bags did not show up when we originally were told they would."