Pro: "Great seat. Lots of space. Wonderful crew"
Contra: "Sandwiches could be better"
Pro: "It was a pleasant and uninterrupted flight with good service by the cabin crew"
Contra: "The boarding procedure at Bucharest Airport was more like boarding a bus - not a big issue but if I had to find one thing to improve that is what I would suggest."
Pro: "Crew was great. Seats comfortable. Served candy and snack on a 20 minute flight. Amazing. Definitely book a flight rather than ferry from Mykonos to Athens."
Contra: "Flight from Romania was delayed and when we got to Athens we had to go threw customs and security and we lost the connecting flight to crete. We were put on a different flight which that was delayed as well. When we finally arrived in crete all of our luggage’s have been lost."
Pro: "Crew was excellent"
Pro: "Pretty roomy seats, food and drinks included in the price."
Contra: "30 minutes late at the take off, but appreciate captain’s comment that airport was busy at the time."
Pro: "The crew was excellent"
Contra: "Treated like peasants rather than customers. An annoyance to the check in staff rather than someone trying to enjoy a holiday. Totally disgusted with their attitude. Can’t wait for the return leg....."
Pro: "crew was great and flight was on time"
Contra: "It was all great, apart from the bus we needed to board both sides air sides which delayed and complicated the process. Boarding at the terminal itself is much better."
Contra: "There are no Aegean air representatives at baggage claims or when you arrive at your gate to ask questions. I looked in vain to find out something about my luggage and no one was in athens to help"
Contra: "Seats were empty and the flight attendant didn't let me set !! Why should I pay almost 50euros for one bag ???!!! No more Aegean for me. Thanks for nothing"
Pro: "A great airline. They provide service and are on time. Nice staff in airport and plane."
Contra: "Disembarkation via buses. Not great."
Pro: "Clean aircraft. On time. Crew very attentive."
Contra: "Seats are too close together. I could not lower my tray table without hit my stomach: I would like to see some kind of entertainment."
Pro: "flight and flight crew were very nice"
Contra: "check-in process - they would not start check in until one hour before flight and then there was only one agent for boarding passes and one for checking luggage if you already had a boarding pass"
Pro: "Boarding from the club was a wonderful innovation."
Pro: "Plenty of legroom. Professional crew. They offered food on a relatively short flight. Very pleasant experience!"
Pro: "Flight was on time. Crew were good. Flight deck announcements were appreciated."
Contra: "Getting on a bus to the aircraft is challenging with 3 young children and carry on. We couldn’t get a seat. Could not eat the croissant as I’m allergic to chocolate. I’d had no breakfast and that was the only option."
Pro: "Nice crew"
Contra: "No tv"
Pro: "The food was nice and they offered Greek products which made the experience more fun."
Contra: "We thought we had the right sized bags, but must have missed the weight restriction (and had to pay). In the future we'll be keeping our carry-on bags under 8kg."
Pro: "First flight from OTP to Athens arrived late. Crew members awaited at security check and had a bus waiting just for my baby and I to take us to the plane."
Pro: "The food and the crew"
Pro: "I was tricked into not having checked luggage by your website. I had to pay for checked luggage. Your site is responsible. I should receive a reimbursement for this incident."
Pro: "When I booked my ticket from New York to Greece with a 3 day stop over in Paris I should have been told that I would have to pay to check in my luggage from Paris to Greece. I assumed that since I was entitled to one free piece of luggage from New York to Paris that I wouldn't have to pay any fees going from Paris to Athens. I ended up paying 240.00 euros to check in 4 suitcases! that's absurd!! In addition I couldn't check in online for this flight and therefore was not told via email that I could at least check in my bags via the internet for s reduced fee. This is a kayak issue. Otherwise Aegean was great."
Contra: "The price of the low Aegean Airline ticket from Athens to Prague has a hidden provision that the passenger has to pay 40 euros for any checked-in luggage. So in fact the total cost of the air ticket from Athens to Prague is much higher than the other airlines. Kayak did not do a good job warning me about the luggage charge."
Contra: "As something that seems to happen pretty much constantly with Aegean... the plane arrived late and was delayed... which also in turn caused me to miss my scheduled bus to Jerusalem... but... what can you do... not everything is in our control unfortunately... I hope one day that the airline will organise itself and get things running a bit more smoothly.... Also... there was a meal on the flight but not option was given to those who are vegetarians to request a special meal at time of booking or later on while managing the booking... this was a bit unfair in my mind that my only option was a pasta and meat sauce meal so I did not get to eat... also... within my Star Alliance menber account I am listed as a vegetarian meal... so it should have been automatic just as it is on Swiss, Lufthansa, Etc... when I fly with them."
Contra: "Cold on the plane"
Contra: "We're not on this flight"
Pro: "On time and good service"
Contra: "Delay 1 hour and 20 minutes at departure"
Contra: "Not serve my food things I am asleep .Not all announcement in English"
Pro: "Quick. Clean plane"
Contra: "Boarding a bit long but still fine"
Pro: "Staff is helpful in the plane, on the ground and on thephone. Ahead of time."
Pro: "crew on board was nice"
Contra: "very bad service at the airport. The counter for checkin opened very very late, they did not have enough people to serve clients fast enough and they had real trouble with handling aged passengers that could not speak German. In the End they also lost one of our luggage, and we now have to wait one day to get it back at our destination in thessaloniki."
Pro: "great service. Nice people"
Pro: "The flight was completely full so they offered to check in the larger pieces of carry-on luggage for free. On board the plane, the breakfast was really excellent (plane food-wise) and the attendants were very friendly. In terms of comfort, I was lucky to sit in row 3 (yes, that was Economy class), so I actually had some leg room. On my way to Athens, I'd been seated in row 22 and there was no chance to move my legs at all."
Pro: "Hmm. Not much to like here. They made RyanAir look good."
Contra: "Bought the ticket for Aegean Air flight. 1. Couldn't check-in online. 2. Waited in line at the airport, was not in the system, finally a ma smasher figured out our ticket was with Tarpon airline, found that deal and waited in that line. 3. Was told we had to pay for the suitcase.... Hmm. I thought that was one of the reasons we were paying 4 times as much as a RyanAir ticket. 4. On the return fight couldn't check-in online. 5. At the airport we were told to go the Aegean desk. 5. At the Aegean desk we were told we had to pay for the suitcase again, had to cross the airport to do that. 6. Finally found that desk, not called "Aegean" like we were told, but "GlobeGround" 7. Plane was delayed. 8. At the a Athens airport we were told Taron shouldn't have charged us. What's going on here?"
Pro: "Buena atención del staf"
Contra: "Facilidad de check in .y buena atención durante el vuelo"
Pro: "Service on the plane, the food was an added bonus, and the orice."
Contra: "I did not like the fact that they would not let me bring my small carry on and my laptop bag. They considered it to be two bags. Other people had two bags that were larger than mine. Also there were plenty of open seats hence plenty of overhead space for my bag, but they forces me to check it."
Contra: "I had to pay for the lugedge though I thought I ordered a ticket with 20 kg"
Pro: "On time. As comfortable as possible. Good breakfast"
Contra: "Sets too small. Woman in front of me was able to recline her seat so far she was in my hlp and I had to push her back up. Didn't see any entertainment options."
Pro: "Left a bit late but made up the time. The on board service was courteous and friendly and perfectly timed for this short flight."
Pro: "Everything is perfect"
Contra: "Terrible seats uncomfortable that could not even recline"
do not use Ryanair, delays of more than one hour
They did not Tool uș to TLV as We hâd to do Corona test
Pro: "Seat super uncomfortable"
Contra: "Ryanair announced that we could postpone the flights without any cost due to corona virus and when I tried to reach them/to change the flight date the change tax was still there."
Contra: "Being on time + quiet fellow passengers"
Pro: "No issues - everything went smoothly"
Contra: "There are no nets on the back of the seat in front of you to put things like water bottles - headphones, books etc."
Contra: "Pointless paying for priority boarding as staff just let both lanes board at the same time"
Pro: "Good pilot"
Pro: "It is the worst airline on Earth. They barred me from flight, removed my name from the system so that I can't board because they say that I can't travel with EU residence card with which I travelled to all Schengen countries with other airlines. They lied to me and didn't return my money too."
Contra: "They must obey EU laws!"
Pro: "There was no legroom, the sandwiches is missing (not available at all)"
Contra: "Onboarding was like for animalls. After we pass throug the gates, were sticked into the tunnel for 15-20 min in hot air..."
Contra: "Niente.....organizzazione pessima il crew,unica spiegazione e che una giornata troppo affollata!!!! Pessina orgazione...neanche aqua oferta...tutto sulla nostra sofferenza."
Pro: "On time flight and decent boarding process (not too much fuss over baggage size and weight)."
Contra: "Seating policy - it’s ridiculous to charge passengers to be seated together, even if they’re flying on the same booking. It only leads to on-board seating “trades” and negotiations to get people to agree to swap seats. Embarrassing!"
Contra: "the fare and baggage rule become complicated."
Pro: "They denied the me boarding,I want my money back"
Pro: "Although I had a 40 minutes flight, it was really good. The crew were very amiable and fun. All amazing!"
Pro: "There was nothing great about Ryan air. We flew with Flybe on the way back and it was a much better experience"
Contra: "Very disappointed with Ryanair and lack of communication from kayak regarding the checking in process. This was our first time to Europe and we booked a last minute trip to Dublin. We arrived at the airport 3 hours in advance to check in and allow time for navigation. We waited in line for an hour only to know that we were either supposed to check in online or upstairs at the airport. We had 4 minutes to check in when we got to the front desk. Staff was incredibly useless and did not assist whatsoever. We had to logon the airport WiFi and watch the video then missed the checkin by 1 minute. This is absolutely unacceptable. We were then directed to another service department for a 55 pound charge each! Which was the same as our original flight. I did not receive any notification email to check in ahead of time. This was a very stressful time for my traveling partner and I and do not feel obliged to be paying the consequences given the circumstances. I am hoping kayak will honor us as loyal customers and reimburse us for these unforseeabke fees. This would be greatly appreciated. I can provide receipt and documentation if needed. Thanks"
Pro: "Flight crew was very professional."
Contra: "Seats were uncomfortable. Be wary of "checking in early" costs - you can navigate to not have those fees just takes time. "Hidden" fees were unexpected - overall fee was OK."
Pro: "Friendly crew."
Contra: "Hour late departure , which is a frequent event... perhaps due to summer weather. Putting a two year old sitting alone, away from parents and insisting parents should make arrangements with other passengers. Standing outside the plane another fifteen minutes."
Pro: "They were professional and efficient"
Contra: "It was required to check in prior to arrival to airport to avoid a fee. I did not have internet access still I arrived. I had to pay 55 euro for a simple check in. Not fair to folks who do not use data for internet nor WiFi. A email could be sent 72 hours but that does not mean people check all emails or they even have access to the web. It’s not a fair or smart business move, I will not book with them again."
Pro: "very smooth take off and landing, passengers and crew were very polite"
Contra: "it is a very long walk in Athens from the main terminal to the Ryanair extension"
Pro: "Very little"
Contra: "Flight was delayed by 1h40, seats cramped, take off and landing uncomfortable, Ryanair’s policy of enforcing hold baggage, Ryanair’s bully tactics of sitting passengers separately even if tickets are booked and checked in together, basically everything Ryanair did"
Pro: "Every thing"
Contra: "Very good very grateful"
Contra: "Timing and congestion at airport"
Contra: "The airline made us go to the gate where there was no seating, though they knew the flight was an hour late, so we stood for an hour, before being told we had to check carry on bags in the hold, carrying computers,valuables, batteries, and drinks in our hands (not possible). Card payment on board was disabled. Payment in the currency of the departing country was impossible."
Pro: "Onboard staff was friendly. Flight was on time."
Contra: "We didn't check in online and were charged almost $300 at the airport. The only time the fee was mentioned was in an email that was sent two days ago. We were already on vacation!!! And the message went directly to the SPAM folder. Ridiculous policy that was not clearly stated. We were held hostage...even though we already paid for our flight, they wouldn't give us a boarding pass without paying this new, unexpected amount of money. Ryan Air was not clear about this policy...we went back and looked at all communication from them. Kayak was not clear either, so we will be looking for a refund!!"
Pro: "Nothing was good"
Contra: "-nowhere tells you that you should pay a €50 fine for not checking in online -paid €150 for overweight luggage even though it cost €70 for the flight -extremely late boarding with no designated que area and no order and no explanation for the ridiculously long wait -crew were bored and maybe even annoyed -bags were dinged the most on this airline -the only reason I flew was because it was a direct flight -never flying again"
Pro: "It got me home."
Contra: "Firstly, there were no sandwiches (hot or cold) available on a late afternoon flight, so the remaining food options were poor. Secondly, my £7 Gin and Tonic that I'd hardly touched slid right off the frankly useless trays and into my lap. The flight attendant literally threw me a few paper towels to help. I spent the remaining three hours of the flight soaking wet."
Pro: "Cheap, nothing fancy but totally efficient and courteous."
Contra: "Seats are really uncomfortable but for a short flight not terrible."
Contra: "You charged me an extra 150 Euro because I did not receive your e mail and could not register on line my flight. I complained at Airport in Greece and no one would assist me. I am writing the NY Times and Washington Post about your strategy to take extra $ from first time flyers of your airline. Shamfull !!!! Harris R Ghersin Professor International Business The Lubin School of Business NYC."
Contra: "The extra cost for baggage. The flight was late but there was no announcement or explanation. The flight attendants talked over the loud intercom the entire time trying to sell products like perfume. One flight attendant kept bumping into me each time she walked by. The flight felt crowded. The seats are cramped and uncomfortable. I fly a lot and this was my first and probably last time flying ryan air."
Pro: "I paid for priority boarding only to find out that everyone loads the same bus and makes a mad dash for the airplane to get on. The first 90 people with carry ones get their bags ons so because I was beat by 90+ to get on the plane, I lost my place to put my luggage in the overhead. Why did I pay priority in the first place?"
Contra: "Priority boarding is a scam."
Pro: "The seats were fairly descent and comfy. More leg more then I expected."
Contra: "The boarding was a bit disorganized with really long lines"
Pro: "I can't think of any."
Contra: "Rude gate staff at Otopeni Airport insisting I place my hand luggage in the hold until I informed them I had priority seats. The whole concept of priority boarding goes out the window as boarding was via a bus"
Pro: "i had bought 2 bags one 20 kg and one 15 kg i tried to go boarding with min stuff in hand when she weighted the 2 bags it was 38.5 kg i asked to consider that i had only a laptop bag of 2-3 kg in hand .. i can sure carry the catalogues that are in the check in bags with me .. she refused and said not even a kilo more ... i had to move the cataloghues and carry with me !!!!"
Pro: "The staff on board is very friendly and helpful!"
Contra: "Too many handlagguages of the people, so I needed to check in my bag..... and got it back broken! :-( the service for handling the replacement of broken bags is a kathastrophy!!!!"
Pro: "nothing that sticks out, at all."
Contra: "I paid money to be 1st on/1st off. No one cared, and i was trampled Duty free ?? You have people convinced of that, in a flight from Athens to Thessaloniki?? Honesty?!! Water please: 3 euros, for a bit of water"
Contra: "They send email about check in but if you did not get it for various reasons while traveling (lack of wi-fi access) the day of the flight even though I was there 21/2 hours before I could not get my boarding pass from the agent I was told that I had 15 minutes to check in thru the Internet because I could check in only thru the airport automatic check in system as a result I missed the deadline ( only one station was functioning) and I had to pay 55 additional euros to board the flight another ways "legal highway robbery". Traveler be aware of this airline cheap tickets but they get you in other ways...."
Pro: "I hated everything"
Contra: "I will never fly with Ryanair again. They ripped off all my money. If I would have booked 2 tickets with British airways would have been much better and cheaper."
Pro: "Smooth ride, good service!"
Contra: "The airline ticket desk where we check in at the airport staff was extremely rude. They insisted that we must check-in online before the day of our flight, which we were not aware of or informed about this procedure. They then charged me $400 penalty fee for not checking in online prior to the flight (despite that I was not aware of this procedure). The airline ticket check in staff was extremely mean and rude with long lines of people waiting and almost missing their flights."
Pro: "The flight attendants were very funny and friendly. They were proffessional and helpful."
Contra: "Everything. The way you have everything set up online for luggage and in flight is set up to extort us for money. All I did was pay 150$ for luggage that wasn't that heavy and constant hounding to buy stuff in flight. Never using rush air again."
Contra: "Lack of customer service understanding that i did check in online but i was not able to retrieve my boarding pass due wifi problems at airport. I was just charged and told it was policy. They were not helpful just confrontational. I am going to be contacting ryanair directly to complain. Very unhappy with the service i received."
Pro: "The Ryanair staff was friendly. The plane was on time and the flight went smoothly."
Contra: "I have never flown in less comfortable seats and with less room. During this trip I also flew Vueling and Easyjet. Both were much more comfortable. Maybe Ryanair should calculate how much fares would have to rise if they made things a little more comfortable."
Contra: "The queue for bag drop was absolute CHAOS. On the ground this is the worst airline on the planet. Granted not so bad in the air, but no opportunity is lost to remind you how no frills Ryanair really is..."