Găsește zboruri ieftine din Bucureşti în Tokyo Narita

Pro: "Nothing"
Contra: "Need improvements"

Contra: "Too hot in the plane - was far too hot. too late the drink...after I eaten."

Pro: "Everything normal as expected on an economy class nothing special."
Contra: "Firstly If the meals we pre booked were actually given to us. Secondly what’s the point of giving menus to coustomer to choose their meal when food availability is limited. Don’t set false expectations to your customer when you can’t deliver on them."

Contra: "Food would have been better."

Pro: "Yes"
Contra: "N/a"

Pro: "Everything."

Contra: "maybe they can offer more snacks on the plain"

Pro: "I already paid for seat and amount debited but it was not booked when i check in I want my money to be refunded soon"
Contra: "Providing better food and movie"

Pro: "The crew was amazing:)"
Contra: "The availability to have vegan meals...."

Pro: "The entertainment was excellent, the seats very confortable"
Contra: "Some of the crew members where “to green”, perhaps a bit more of experience is needed."

Pro: "Excellent Service and most friendly staff"
Contra: "Nothing was bad. But the food taste can be better"

Pro: "Nice airplane, great crew."
Contra: "Beef stroganoff was terrible"

Pro: "Wonderful crew. Pretty nice and clean plane, I wish the normal distances between chairs were a bit bigger. My knees hurt. Flight was very smooth, landing seamless."
Contra: "Boarding in jfk is always a nightmare, and this was not any better. Huge crowds blocking the hallways, boarding started 15 minutes late, departed late - therefore arrived late and we missed the connection to Kiev, had to spend 8 hours in Doha."

Pro: "Stewards and Stewardess were very prompt and always had a smile!"

Pro: "Good movie selection, very friendly crew"

Pro: "Food was good, staff was excellent."
Contra: "Can't think of anything."

Pro: "The food and the crew were excellent. Highly recommend the chicken massals"
Contra: "The seats in economy class were a little too close for comfort"

Contra: "Snack options were a bit limited for such a long flight"

Pro: "Big seat"

Pro: "Crew were great and sincere"
Contra: "Qatar gave problems changing flight for emergency purpose and had produced all documents but they wanted further documentation which could not have access because at,a foreign country. Felt they don't care and it was all to do with money which had to pay."

Pro: "Seats were comfortable, they were aware of alternative meal requests, professional, comfortable temperature"
Contra: "When dropping my bag at check in counter, the employee at the counter asked, somewhat intrusively, what the extra fee I paid was for. When I told her it was for the Al Mourjan lounge in Doha, her facial response and attitude came across as judgemental, and was not appropriate"

Pro: "everything"

Pro: "Always fun flying with them."
Contra: "Nothing disposable about the airline but booling process gave me a headace"

Contra: "Out dated inflight entertainment system"

Contra: "Extremely small leg pitch"

Pro: "The crew was friendly and very attentive."
Contra: "The plan was very hot and made the experience less than desirable."

Pro: "Good legroom, friendly crew."

Pro: "Doha airport is easy to move through; They put me in an exit row behind a bulkhead has plenty of legroom."
Contra: "Reading light wasn't aimed properly, and there was nowhere to put anything because of it being an exit row behind a bulkhead. That meant, that I had to hold anything I wanted during take-off, and landing, and the entertainment system had to be stowed during those times as well, so I couldn't even listen to music as the only controls were the touchscreen."

Pro: "Enjoyed the food and the service from the crew. Plane was new and relatively new and comfortable."
Contra: "The check in agents were not very polite or helpful. They did not offer much assistance and help for a first time customer on Qatar Airways. My bags were also not loaded onto the plane and had to arrive on a later flight"

Pro: "Everything, great airlineevrething"

Contra: "Seats"

Pro: "N/a"
Contra: "N/a"

Pro: "Wonderful Experience with Qatar airways, as always."
Contra: "Leg room is tight, as it's with other economy airlines. Aside from that, there is really nothing to complain about."

Pro: "The plane was wel kept and crew was very pleasant. Food was good and service was best I have had in economy class."
Contra: "Only complaint is crew would wake you for very frequent snacks and meals . Minor deal. Crew was great"

Pro: "Large monitor and many choices of movies. Good food, efficient boarding."

Pro: "Exceptional Service Great Food New Planes Overall excellent"

Pro: "High quality gluten free meals (best I've had on Qatar Airways)."
Contra: "Seating needs to be more spacious."

Pro: "Vegetarian food options"

Contra: "Check in crew in Lahore ganged up against me and wanted to extort £200 for taking me laptop on board along with my hand carry. No where in the world has an airline ever asked me for this, and I fly a fair bit. Since I didn't allow them to extort me, they forced me to throw away my brand new Delsey hand carry at the airport. I had no cover as they threatened to if load my luggage and not let me fly home. Not a 5 start airline from any angle. Will never use Qatar again!!! This was my first and last flight with them."

Contra: "Kayak/priceline re-booked my flight for my sister and I from SAA to BA, but failed to completely reissue us tickets. When we checked in for the flight, we had no ticket for the first leg of the flight, but we had tickets for the remaining flights. We immediately called to fix this problem, but due to slow customer service, we weren't issued tickets in time and the flight left without us. We missed all remaining connecting flights and were forced to buy New tickets. Now we have to work with kayak/priceline to get all my money back due to their error. We came back a day later than expected and missed going back to work."

Pro: "The timing was spot on and I had no major issues. The staff was great. They showed that they truly value customer service and were patient"
Contra: "The song selections were somewhat old and should be looked at."

Pro: "The flight service was great. We had a slight delay on the way back to Doha from Heathrow but they made up for it by getting us through security faster so I didn't miss my flight to Tokyo. Overall the timing was excellent and I got home without having to fork out any extra money."
Contra: "Song selections"

Pro: "It was my first time traveling on business class and I had an amazing experience, friendly and helpful crew, they always made sure that I was doing fine and if I needed anything or any help. Healthy options on they food menu and delicious food and beverages. I am looking forward to traveling with Qatar airways again in the future."
Contra: "Would prefer more options on they entertainment menu."

Pro: "13+ hour flight is never an "excellent" experienced but QA does its best. Great cabin service. Decent legroom. Food is good but not *quite* up to the standards of some competitors. Doha airport is great. Modern, convenient and clean."

Pro: "Perfect landing."
Contra: "My seat was too far from Toilet.."

Pro: "Nothing"
Contra: "The first flight of my journey was delayed which made me late for my next two connecting flights. I arrived on vacation a day late. Paid for a hotel and activities that I never used. My bag arrived 5 days late. I had to buy clothes on a daily basis which ate up more time and fun money. The airline gave me nothing except empty promises and dismissive apologies."

Pro: "I was disappointed when i tried to change my departure date. I was told one price and was charged a full round trip price at the end."
Contra: "Be more clear when explaining charges and fees including taxes"

Pro: "It was the first time using Qatar Airways and I'll continue doing so in the future."

Pro: "Very friendly crew and efficient check-in service. Food was lovely."
Contra: "Multiple problems with onboard entertainment re-setting itself."

Pro: "Nice food"

Pro: "The plane condition."
Contra: "The flight attendants could have served some drinks in between the meals. They actually refused to serve something additionally when asked."

Contra: "Friendlier crews"

Pro: "The seats were so comfortable"

Pro: "Pumpkin soup instead of a heavy entree was welcome and tasty. Breakfast yogurt portion was generous, the granola less so. Accompaniments were good. Butter was not ice cold, thank goodness."
Contra: "Inbelievably chaotic boarding process for Kili to Dar leg. No boarding lanes so had to fight through the crowd. Was able to observe cleaning process at Dar stop, which was cursory and am sure there was no cleaning of seats of those who boarded at Kili."

Pro: "Perfect"
Contra: "Nothing. Flight was amazing"

Contra: "The only complaint I had was that it was very warm on the flight (and I usually get cold on flights), and in the seats we had there weren't fans above the seats. A few rows up they had fans, so apparently you have to pay extra for air... This wouldn't be a big deal on a short domestic flight, but for an international flight it was a long time to be uncomfortable!"

Pro: "15 years ago I told myself not to fly Delta anymore. But these 2 flights Detroit to Amsterdam and back changed my mind. I enjoyed the flight very much and I'm looking forward to the next one."

Pro: "Loved the smooth ride."
Contra: "Bathroom was pretty nasty"

Pro: "Everything works and quick to get to destination."

Pro: "the crew was wonderful, we got a nice Wrap and water, wine or coffee for free, not all airlines serve it anymore, we were on time and I got whatsapp message with updates of the flight"

Contra: "Flight got cancelled"

Pro: "The staff was super nice, the services good. Clear lines about baggage allowance."
Contra: "The flight was delayed and due to this I missed my car connection. I had to prolong my trip by 4 hours, untill I found another connection. I know this was not a klm issue, but rather airport related, but the inconvenience was still. Thus, my lower satisfaction grade"

Pro: "The staff was super nice, the services good. Clear lines about baggage allowance."
Contra: "The flight was delayed and due to this I missed my car connection. I had to prolong my trip by 4 hours, untill I found another connection. I know this was not a klm issue, but rather airport related, but the inconvenience was still. Thus, my lower satisfaction grade"

Contra: "Head support for 6 feet plus people on seats would be good"

Pro: "The friendliness of the crew"

Pro: "Entertainment was amazing"
Contra: "Seats a bit hard"

Pro: "Checkin 1a at Schiphol had long lines, and no seperate counters for just bag drop. My family and I had to wait for 50 mins, to do a bag drop which in,y lasted 1 min! Flight was delayed, without proper announcements."
Contra: "Seat pitch could've been more. At least let us know via Whatsapp that the plane is delayed, or at which belt the bags would come out. This basic info was lacking."

Pro: "Nothing!"
Contra: "We were told they were holding our flight, we ran 3 terminals and they’d already left."

Pro: "Nice aircraft"
Contra: "Unexpected refueling stop. 2 hr delay Lost connection Reached destination after 18 hr delay"

Pro: "Crew was nice and friendly"
Contra: "Airplane so uncomfortable. Food horrible. Not even available for one of us what we ask for on what was offered. Bad taste and not what can be on a that length of time flight."

Pro: "Just the cabin crew being nice"
Contra: "Punctuality KLM is always late"

Contra: "I called for a crew member 5 times and waited 25 minutes for anyone to help me with just some water. I had to get up and go to the very back of the plane to ask for some water. The plane was hot and no air to be found. This was all after we had to get back off the plane before takeoff. It was terrib"

Pro: "very attentive crew"
Contra: "Only ham sandwiches on offer! I'm not demanding and would have been happy with cheese."

Contra: "No reading light in my seat..."

Pro: "Crew's hospitality, good music, good destination material, terminal info, good system overall"
Contra: "Less legroom, storage space, bad food, few movie options."

Pro: "Gaps between seats are very narrow."
Contra: "when serving drinks, cabin crew limited to serve liquor only once and it was poor service."

Pro: "Face recognition was amazing"
Contra: "Too hot on plane"

Contra: "Services was pretty weird .. Perse or crew Leader was ok But the assistent Young one was Really bad.. aptitud and not friendly at all."

Pro: "Interior of the plane was clean. Smooth landing."
Contra: "Pilot did not avoid turbulence"

Pro: "Boarding was as expected, crew & food were ok. Nothing else positive to extract out of this flight."
Contra: "Delayed flight, horrible baggae policy when the flight is actually operated by a partner of the company you bought the ticket from and not the actual company. Dirty seats, no in-flight entertainment whatsoever (not even a magazine)."

Contra: "The 767 is configured oddly and th business class seats are so narrow it feel like you are sleeping in a coffin"

Pro: "Helpful and smiling cabin crew."

Pro: "The last two times we connected in Amsterdam to Humberside our luggage was delayed. This time it wasn’t. The simple things give the greatest satisfaction"

Contra: "old plane, tight and uncomfortable"

Contra: "Per usual, KLM can't seem to figure out the order of boarding the plane. Should be business - priority - everyone else. Instead they do priority first, and that's usually two-thirds of the passengers. Strange choice of in-flight movies; no accounting for taste, I guess."

Pro: "Loved the service...everything was excellent"
Contra: "The bus class seat was a bit narrow at the feet"

Pro: "Nothing"
Contra: "Late Cabin extremely warm Full flight and centre seat means no room to relax or carry out work"

Contra: "Our flight was canceled from Amsterdam to Bordeaux and did not receive any direction and had to find alternate flights for ourselves with the personal expense of using our own cell phones. Then our luggage lost for 3 days. Not happy!"

Contra: "There weren't too many options. The movie selection was very limited and the tv show were over 20 years old in some cases"

Pro: "Same as above"

Pro: "Wide selection of entertainment, food was good."
Contra: "Boarding unorganized, but that may have been more of a passenger issue then KLM"

Pro: "delayed"

Pro: "Service was good"
Contra: "Delay"

Pro: "leg room economy compared to KLM"
Contra: "full flight, no upgrade possible"

Pro: "We love the flight all the way"

Pro: "Excellent service and comfortable flight"
Contra: "Flight delay roughly an hour"

Pro: "If you would like to learn more you can call me 628.600.8825 Very dissapointed"

Pro: "Much more civilised for the same cost (or less) as the budget carriers. Proper food and drinks included as is the norm with international flights even though it's a very short haul."
Contra: "The stinky guy behind me, but that's not the airline's fault."

Pro: "Even for this short flight, drinks and sandwich was provided staff were efficient and friendly"

Pro: "Nothing, the flight was delayed, the plane too small for passengers to store their carry-on luggage, the ground staff did not upload all the luggage and left some behind in Nairobi on the tarmac, the crew lied about the luggage being uploaded. Terrible experience! Kenya Airways is becoming worst and worst."
Contra: "Everything, the flight was delayed, the plane too small for passengers to store their carry-on luggage, the ground staff did not upload all the luggage and left some behind in Nairobi on the tarmac, the crew lied about the luggage being uploaded. Terrible experience! Kenya Airways is becoming worst and worst."

Contra: "Short and sweet"

Pro: "The rest area"
Contra: "The airport was cold and it should be warmer"

Pro: "Crew was great but at the airport they had us weight our carry on and then made us check it for 90 euro."

Contra: "Only a steward that did not help us with luggage when neede..."

Pro: "The seats were spacious and the crew was wonderful. The crew actually made the long flight more tolerable. Will seek out Delta/Air France for further international flights."

Pro: "Amasing crew"

Pro: "The entire experience was amazing that gives me a broader scope to choose from when selecting flights to Europe. The most amazing part was the attentiveness of the staff. Exemplary!!!!!"
Contra: "For me this part is not applicable"

Pro: "Entertainment system failed repeatedly."
Contra: "Entertainment system failed repeatedly."

Contra: "Excelente aerolínea"

Pro: "Everything was great"
Contra: "N/A"

Pro: "The cue lines per zone are a brilliant idea!"

Pro: "great food, entertainment and seat comfort"
Contra: "nothing"

Pro: "The transfer times were excellent"

Contra: "WiFi"

Pro: "Very efficient boarding. We actually departed earlier and then landed in Barcelona 15 minutes ahead of schedule. Overall a very smooth experience."

Pro: "Crew was nice, too short of a flight to figure out more"
Contra: "no chance to try. Can’t pick a special meal in short term flights and snacks are not vegan"

Pro: "Flight attendant Ms. Sophie Picard made every extra effort to try to find a meal when they had run out of Business Class meals. She made up for the uncomfortable seating in Business Class."
Contra: "Business class seating on the AirBus 318 is very cramped."

Pro: "Friendly crew, good meal and entertainment"
Contra: "Boarding agent forced me to check in my carry-on even though the carry-on fit in the cage and fullfilled all the requirements. I specifically called Air France prior to the flight to make sure I won’t have any issues as my 1st flight was operated by Delta and I wanted to confirm the luggage requirements were the same. My carry-on weighted only 5 kilos. I was extremely upset the way I was treated w/ the boarding agent behind the counter in Prague. On the top of that, her and the supervisor were very rude to my mom as they told her she had an extra carry-on which wasn’t the case. She traveled w/ a small briefcase where her mask for sleep apnea was. This is not considered an additional carry-on. The boarding agent (Czech lady and her supervisor) were not only rude but obviously lacked knowledge as well. My carry-on suitcase would easily fit in the overhead bin plus there was plenty of space inside the plane as it the flight wasn’t completely full."

Pro: "Modern aircraft with power, big screens etc"
Contra: "Teenage crew, poor service (not even water brought on request, all "self service" at back of flight, and not being allowed a second drink with dinner), poor language skills (crew not very helpful when 2 hour delay meant I could miss connecting flight, suggesting I "walk fast")."

Pro: "Staff"
Contra: "We were 2h late"

Pro: "If the flight would have leave in time we would receive our luggage in time"

Pro: "The staff was very nice and friendly"
Contra: "One hour delay without any information on embarking and another hour in the plane before departure"

Pro: "I like traveling with AirFrance in general."
Contra: "Terminal too far to go to loggage, walking about more than two miles after a long trip is not very easy AirFrance should have a better terminal at Charles-de-Gaulle!!! Have some missing stuff in my luggage!!!!"

Pro: "nice drink selection on board flights"
Contra: "My pregnant wife was downgraded from business to economy 20 minutes before departure because the airline made a mistake with the reservation for our puppy traveling in the cabin with us. If this were not enough, the airline also lost one of our bags so this week we have to file for compensation for both begin downgraded and for the contents of our 30 kilo bag which never made it to Ho Chi Minh. Air France was a complete and total disaster and I would strongly recommend all friends and colleagues to find alternative airlines for travel"

Pro: "The crew was very friendly and professional. The food very good"
Contra: "First the plane was delayed because of a technical issue that I think they should check before The plane was crowded and old."

Pro: "Crew was very nice and the plane was clean and comfortable"
Contra: "Worse food I ever had on a flight ( a small bowl of lentils and some bread) Movie selection was poor, although not a big deal"

Pro: "Boarding for BUsiness class was fine. Seating was cramped."
Contra: "As I said in my rating, seating was cramped. Food was mediocre. Crew was pleasant."

Pro: "The crew and flight was faultless"
Contra: "We were not advised of a flight number change or checking in location change. This could have resulted in us missing our flight."

Pro: "The food, entertainment, and service. Waited for me after almost missing my flight."
Contra: "Nothing."

Pro: "Although we departed late from Paris, it arrived on time to Mexico City. Most of the stewardess very professional and kind."
Contra: "Although we traveled in Business, all business cabins were full of children, tired crying, walking around. My suggestion to AIR France would be that the small cabin of business were assigned to adults only. Regarding food, some options were not available when our turn came."

Pro: "Nice food Right in time Police and customs formalities easy"
Contra: "Poor comfort in business class No entertainment at all"

Pro: "Crew very professional and nice food Boarding process well organized"
Contra: "Poor seat comfort in business class and no entertainment for a flight lasting more than 1h"

Pro: "Good boarding procedure."
Contra: "Nothing much to add for a short journey."

Contra: "It was delayed"

Pro: "The check in process was much better in the CFG airport than SFO. Very organized."
Contra: "The food was mediocre on this flight. The seats also are surprisingly uncomfortable."

Contra: "Long delay during connection at CDG Unclear information about delay Repeated changes to boarding time Unable to take stroller during connection Had to go through security again at CDG, although same terminal (2E)"

Contra: "Air France lost my luggage and they can't find it in the computer system."

Contra: "Business Passngers have to wait in the same bus to board the flight what is the point then...."

Pro: "Great crew"
Contra: "Food could be a bit better. White bread is unhealthy."

Pro: "Crew was friendly and polite, both beverages and an excellent lunch was offered."
Contra: "A delay was not ideal but nothing to worry about since the flight arrived on time."

Pro: "Good seat near the front."
Contra: "Delayed arrival by 30 minutes."

Pro: "food was good, leg room was decent for economy"
Contra: "didn't have usb charging ports in the seats on one of the flights, in flight entertainment can improve."

Contra: "The company failed to transfer my checked-in bag to the next flight during the transfer apparently"

Pro: "Crew are efficient and friendly."
Contra: "Very small plane."

Pro: "Boeing 777 had a lot of space. Good legroom. Timely departure and arrival, hassle free, safe trip all the way. Enjoyed the red wine; very delicious!"
Contra: "Seat didn't recline. The entertainment unit was very difficult to dislodge and raise to use (We were in the front). Movies were kind of older ones but I had reading to do so entertainment wasn't that important."

Pro: "nice crew; excellent check in experience!"
Contra: "boarding in Riyadh is always a nightmare. and as many have noted, the seats are too close for the average size of many boarding in Riyadh"

Pro: "Efficient boarding. Interesting hot food. Entertainment variety very good."
Contra: "Business class seats hard. Did not flatten out for sleep."

Contra: "My entertainment system did not work for the whole 8 hours. Seats were uncomfortable. The lights above the seats broken."

Pro: "Good entertainment"
Contra: "For the continuation of this flight of course I was still in the same seat in the middle and I had signed up and reserved an aisle seat"

Pro: "The crew was really great, seats like in any Airbus (I guess better then Boeing)"
Contra: "Very old movies as entertainment."

Contra: "Everything"

Contra: "The food was very poor, the staff hardly offer any liquids through out the flight."

Pro: "Entertainment system during the long flight from Warsaw to Tokyo."
Contra: "Take off from Tel Aviv was 4-5 hours late. This caused us to miss a planned half day trip to Warsaw."

Pro: "The aircraft and crew were professional and courteous. The food was ok."
Contra: "1st, neither seat that I selected when checking in were given to me. 2nd both aircraft took off late for no apparent reason. 3rd When waiting to board in Warsaw, I was almost bitten by a large pit pull that a passenger was bringing into the cabin as a comfort animal. When I and several other passengers question the desk at the gate about the bringing a large vicious dog into the plane, we were told they were to busy to deal with us even though they were just standing there doing nothing. I have never seen such rudeness towards passengers as I did at that gate. I will take a ship across the Atlantic before I go through Warclaw again."

Contra: "Better communication on board. It was difficult to hear and to understand announcements, which were few."

Pro: "The Crew"
Contra: "Free food"

Pro: "Food was nice."
Contra: "2hrs delay caused major inconvenience on my schedule."

Pro: "Being on time, clean airplain"

Contra: "It would’ve helped to land at the airport for which we booked the ticket. Landing 2 hours away didn’t help and the airline did not provide any compensation"

Contra: "Seat was not very comfortable, my audio was malfunctioning on tv, food was small portions"

Contra: "Tight seat places. No food unless paid for."

Pro: "There was in-flight entertainment. The flight was cheap."
Contra: "The food was the worst I have had in 12 years of EU-Asia flights. They missed two connections, causing over 11 hours of delay and arrived at a different airport. We had to spend 4 hours with visa procedures and rechecking luggage in Beijing without staff assistance. Deplorable."

Pro: "The crew was very nice, very helpful and very pleasant."
Contra: "Economy seat sucks on a 8 plus hours flight. Especaially over night."

Pro: "Crew as great! Good seats and good entertainment"
Contra: "Cleaner bathrooms"

Pro: "the crew was very good, the seat could be a bit bigger in economy class"

Pro: "Confort"
Contra: "Very poor English for rhe crew. Not all of us speak Polish. The crew was rude."

Contra: "Service"

Pro: "Free Services very good"
Contra: "It is hard to believe that embarking/disembarking a plane from an European capital to another is still done by bus in the year 2019. Moreover the security check in Warsaw was painfully slow and I almost missed my conection to Toronto."

Pro: "Everything"

Contra: "Flight was delayed"

Contra: "On my former flight I have mistakenly left in the aircraft ( flight 156 to Warsaw) a light blue purse , I have sent 2 inquiries to LOT , with no response"

Pro: "Crew"
Contra: "Delays"

Contra: "Entertainment system doesn't work at about 20% of the seats. Food is barely edible."

Contra: "The plane was having a 25 minutes delay before leaving. It will be nice to offer some chips also as a curtesy"

Pro: "I had a short flight so I can't expect much, but the staff and service was great and we departed on time."
Contra: "They were leather seats. I hate leather seats. And they didn't have the cushion on the back of your head that can fold forward on the sides to hold your head so you can sleep."

Pro: "The flight was on time, clean, comfortable seats, nice crew members"

Pro: "Normal in-flight service but nothing special."
Contra: "Small plane."

Pro: "It was delayed, making me late for the connecting flight"

Pro: "The crew was polite and boarded quite on time The airplane was clean We landed early"
Contra: "Since this was not a low cost flight and not a cheap ticket, I did not understand why there was no food served and no beverages a part of the basic (water/tea/coffee) without additional pay. I did not get value for the money I paid. The seating was very crowded."

Pro: "Meals were surprisingly good. Dreamliner."

Pro: "Service and overall experience"
Contra: "Media system was not working correctly"

Pro: "most everything was fine especially since I had a short connection in Warsaw but they made me pay 20 euro in Bucharest, ROMANIA for my piece of checked baggage (it was less than 23 kg) & according to my itinerary it should have been free so in a sense I feel cheated & robbed & it does not leave a good taste in my mouth about using you or them in the future (I have the receipt for 20 euro & would like to have that money refunded) Steve Young"
Contra: "most everything was fine especially since I had a short connection in Warsaw but they made me pay 20 euro in Bucharest, ROMANIA for my piece of checked baggage (it was less than 23 kg) & according to my itinerary it should have been free so in a sense I feel cheated & robbed & it does not leave a good taste in my mouth about using you or them in the future (I have the receipt for 20 euro & would like to have that money refunded) Steve Young"

Pro: "Crew was great."
Contra: "No on-board entertainment."

Pro: "fast crew service"

Pro: "crew was very good and friendly"
Contra: "vegetarian meal contained no protein"

Pro: "Nice seats, very friendly staff and amazing service"
Contra: "Beef was over cooked. But is a plane so I understand!!"

Pro: "The crew was nice, and the pillows was OK."
Contra: "All the rest, including the wait for the airport bus, and the noise at the flight"

Pro: "Good food and service very smooth boarding and the 787 Dreamliner is a great plane. Flying to Japan included a delicious Japanese themed meal"
Contra: "Onboard entertainment system could do with a bit more choice and choice of subtitles for films (if you speak French only, good luck!)"

Contra: "LOT REQUIRES RECEIPTS FOR ALL LOST ITEMS WHEN THEY LOSE YOUR LUGGAGE. There is nobody to talk to in order to appeal. They will only deal with you by email. If they lose your luggage, you lise... BIG TIME!!!"

Pro: "Service"
Contra: "Everything was fine"

Pro: "Easy long travel very comfortable"

Pro: "Ground crew did a good job rescheduling and arranging hotel"
Contra: "The flight was cancelled"

Pro: "Everything"

Pro: "Food was good."
Contra: "At boarding we were told we needed an additional security clearance "that way". When we searched for it and couldn't find it, we asked two different employees and they didn't know or offer to help. We finally found it but it wasn't a good experience. And finding out at boarding time was not helpful."

Pro: "Nothing"
Contra: "The flight and the food All complete horror"

Pro: "Friendly staff, clean airplane, electrical sockets available."
Contra: "Flight was delayed. No efforts to ensure transit passengers are given priority. Spent hours waiting for the connecting flight."

Contra: "Boarding started at least half an hour late."

Contra: "Baggage fees"

Pro: "free snacks and water, friendly staff and good flight"