Găsește zboruri ieftine din Cluj-Napoca în Milano Aeroportul Internațional Milano-Malpensa

Pro: "Professional service"
Contra: "1.No punishment for smiling... 2.Giving us the bread (with clippers) is great but that is not enough if we (the passengers) didn’t wash our hands. 3.Operating the seats (2 buttons) May Not be as easy as you might think."

Pro: "Great experience, beautiful people, always smiling ant there to help you."

Pro: "Seat not comfortable at all... no TV.... sounds bizarre from the plane.... I was scared all the time"

Contra: "Good service no delayed"

Pro: "Crew was awesome."

Pro: "Everything was great."

Pro: "Fligh on time."
Contra: "The food on board."

Contra: "The transfer in Istambul was very tight on the way back I literally had to run to get to the flight"

Pro: "The food was amazing and the crew was great from Chicago to Instanbul."
Contra: "Boarding seemed a bit unorganized and the crew from Instanbul to Zurich spoke very little English."

Pro: "Professional nice food"

Contra: "Waitwd 1 hour"

Pro: "For once, on time departure. Quick boarding. Courteous service."
Contra: "Cabin a little too cold for passengers around me."

Pro: "Screens at each seat"
Contra: "Food was terrible, the WiFi wouldn’t work even at $15"

Pro: "Nothing"
Contra: "Unconfoetable seat for business class. No priority for boarding in business clas. Old plane."

Contra: "From more than 1h layover to 5 minutes."

Contra: "Y"

Pro: "Everything"

Contra: "No entertainment system in the seats."

Pro: "Entertainment, and the plane which felt really new and comfy."
Contra: "Food was a bit boring (because it was such a short flight, I suppose)"

Contra: "I didn’t like being in a middle seat"

Pro: "My experience on Turkish Airlines exceeded expectations. Boarding was smooth and the flight was on time. Service was excellent and staff professional. The crew was courteous but the hostesses could try smiling a bit more. Their courtesy was appreciated but it felt very methodical, more of an obligation and not spontaneous. The pilot did a great introduction and gave information about the trip. Also the plane toilets were clean compared to other companies. I expected to see a wider selection of more recent and award winning movies. Will definitely fly Turkish Airlines again."

Pro: "Service, updates, smooth flight"
Contra: "Very tight seating in enconomy."

Contra: "No room"

Contra: "Flight was delayed 4 hours. Given that you don't usually book onward travel with Turkish, it made a mess for me--doubled my cost to get the rest of the way home."

Pro: "Same as the first flight. Entertainment is good, foods good, crew was nice, USB charging is great."
Contra: "Kinda annoyed that it was a two prong plug for the headphones. It was super hot and I couldn't rest. Not a lot of space beneath seat in front for personal items."

Pro: "One of the best airlines. The Boring team in Cluj was really pleasant and courteous"
Contra: "No subtitles in foreign languages"

Contra: "My flight tonight (0078) from MIA to Istanbul was delayed by over 5 hours. I am traveling with an infant and it has been IMPOSSIBLE to get anyone to help us. Finally, someone at the airport helped in re-booking our flights but I have yet to have anyone give me an answer regarding compensation! In addition, we are traveling with an infant which isn't easy but we had the bassinet seat on our original flight. Now it's sold out for the flight tomorrow and no one will assist in trying to help get us better seats. I understand things are out of your companies control but being in an airport with an 18-month baby isn't easy and no one in this company has made this crazy travel schedule easier. I would like someone to call me back or email me with something that could maybe be done to help us! No one at the call center will help!"

Pro: "la comida y el serivico del personal arriba del avion"
Contra: "No me gusto la espera en algunos boarding de los aeropuertos"

Pro: "Turkish Airlines had new planes with a decent amount of leg room between the seats."
Contra: "I booked the seats really early and did not book the last row before the lavatory, but that's where we were assigned seats."

Pro: "I love everything at Turkish airlines. Good food, entertainment, very professional staff. My flight was perfect! Thank you, guys!"

Pro: "Turkish Airlines generally has great personal entertainment systems for their passengers."

Pro: "Super friendly staff, lots of real food to eat, travel kits including slippers and tooth brush, like a throwback to when flying was fun."

Pro: "Turkish flights are consistently comfortable, service is good."
Contra: "I purchased a flight during the day, but ended up on a red-eye anyway."

Pro: "Very nice crew and not at all crowded flight, also the flight was extremely fast."
Contra: "Very loud plane so that I couldn't watch a movie and understand the audio."

Pro: "best in all regards"
Contra: "none"

Pro: "The flight attendants were incredibly kind and attentive"
Contra: "Bathrooms were a mess. Badly need more cleaning throughout flight"

Pro: "Entertainment was very nice."
Contra: "Bath room was not clean during the flight. Flight attendants can be nicer."

Pro: "Everything"
Contra: "They don't speak very well English"

Pro: "Everything"

Contra: "I requested for a vegetarian meal both times and I was denied both times because they said they didn't prepare any vegetarian meals. The flight attendant was so rude about it. They also lost my baggage TWICE. Upon arrival in Tel-Aviv and upon return to Stuttgart."

Pro: "Service on board was terrible..."

Contra: "AC was not working while we were in the ground"

Pro: "Cabin/ground crew was professional, nice."

Pro: "Turkish Airlines still my pick for long haul flights. Stand outs are the meals followed by attentive crew. IFE also very extensive"

Pro: "Nothing, just the price"
Contra: "I had 2 flights and both were late, the plane seats is really not comfy and the plane has no entertainment"

Contra: "Wine program for international business class was sub-par"

Pro: "The same as above."

Contra: "Staff was a bit rude"

Pro: "Good experience overall"
Contra: "Slow ticketing process and not so friendly staff."

Contra: "Flight was delayed 40 minutes and arrived 2 hours later."

Pro: "New spacious plane, great crew, comfortable seats, good wine and partiffs. Anything thing is better than flying over priced crappy American Airlines and will avoid giving them a cent anytime I can. Lufthansa did a great job."
Contra: "I kid screamed all-the-way across pond all night. Maybe next force the parents to calm child down. Tough situation and had to really address that issue."

Contra: "Very long flight"

Pro: "Uncomfortable seats."
Contra: "Seats, and helping passengers when they have delays"

Pro: "The crew was great with kids. Very friendly and helpful."

Pro: "Fabulous Stuart’s."
Contra: "1h of delay .... is inadmissible for the price what we are paying for the tickets..."

Pro: "nothing was good"
Contra: "Very rude and I think they are a group of racists."

Contra: "2h30 delay and no follow-up for connecting flights"

Contra: "Flight late more than 3-4 hours on Frankfurt. So upset. I will never and ever try with Frankfurt again. I bought shortest way ticket to pay more money but unfortunately flight late about 3-4 hours. Money trap. I would love to have another free flight or I will post the tickets on facebook, Twitter and etc... To make a terrible flight reputation."

Pro: "Crew were great. Very friendly & helpful"
Contra: "Lufthansa really need to serve something better than high school cafeteria grade food"

Contra: "The entertainment choices were poor and the connection not good. Seats too close together so difficult to get in and out of seats"

Contra: "The plane was kept at a ridiculous hot temperature the whole flight. There were no air vents above your head and it was god awful uncomfortable for 9 hrs. On our return flight they lost all of our luggage from our whole group of people traveling together. 8 bags lost in total."

Pro: "Same as above same as a bove"
Contra: "Same as above"

Pro: "The food and drink were the only two enjoyable moments of this flight."
Contra: "The crew in Cluj airport could not care less about getting the plane boarded and departed on time. For 20 minutes crew stood around in the airport talking to each other and using their cellphones. Finally the transport bus was loaded only to have the bus driver get out, and talk to another employee while simultaneously using his phone. No information was given for the delay and the plane was boarded at time of departure. This careless and unbothered attitude resulted in a missed connecting flight for my partner and I. We were completely unassisted by crew on the plane and ended up having to wait 24hours for our next flight home. Absolutely disgusted by the service provided from Cluj to Munich. I would seriously consider another airline before booking again with Lufthansa for this route."

Pro: "Check in was easy, flight was smooth, had good seats with legroom. Liked receiving updates on phone."

Contra: "See problem with the KAYAK reservation above."

Pro: "Helpfun plane crew"
Contra: "Flight got delayed. We got put ln differnt flight thru san Francisco. Another flight got delayed. When we got transfer no one told us we have only bearly 1 h to catch the next place to Germany. They assured us we will make it twice. We missrf the plane to Germany over 30 min. San Francisco airport horrible. No one gave us any information. They didnt know wfere is what. No one helped us."

Pro: "The free entertainment sections were good with recent movies. The planes were on schedule and I made all my connections which was great"
Contra: "The plane was older 747-400 but that is no excuse for the layers of dirt or dust on the air vents and ceilings. I actually took a photos and will be forwarding to Lufthansa. The couple in front of us actually took a wet wipe and wiped down there area and ceiling. Also the boarding process was a mess we actually were taken by bus to the aircraft that was at the freight depot and had to climb stairs to get on the 747. I’m not sure how they handle the passengers with mobility issues. First time flying with a European airline and I was told the service was better not on this flight."

Contra: "I did not like the fact that I was not on this flight."

Pro: "Flight, crew, arrival were good"
Contra: "Security in Frankfurt was overwhelmed, so we were transferred to a set of security gates which is very far from the A gates. Had to take 2 slow elevators (no escalators!), go through the underground walkway connecting B and A sections and finally walk to one of the outermost gates to board. We were bused; our bus waited next to the plane for quite a long time full of people and without AC. It was a very unpleasant experience."

Pro: "A regular predictable LH flightqq"

Contra: "Comfort was good because flight was not full and I didn't have someone sitting next to me. Otherwise the seats are too cramped and crowded in Economy. Also had to call to find out if I had to pay for seat assignment. Couldn't find information on website. Had difficulty finding correct phone number and getting through to customer service."

Pro: "Again the flight wasn't full so had plenty of room."
Contra: "The sandwich they offered was pretty bland."

Contra: "Over 30 minute delay for an hour flight! Frustrating."

Pro: "everything was great. Service and pilots are at the top level of the proffessionalism."

Contra: "Standing outside of the plane in the freezing hail, when my clothing was completely unequipped for it"

Pro: "The Lufthansa crew is always wonderful as always."
Contra: "screaming and kicking child behind my seat, with no way to "escape". I had a severe cold and that was certainly not something I needed, I tried to get some rest, but that was impossible. The seats are getting smaller and smaller, hardly any legroom whatsoever. Also, what I had planned on bringing on the aircraft as carry on (which was my work equipment, tablet/printer etc), I had to check in as luggage because it was "overweight" meaning more than 8 kg and pay ADDITIONAL $200 (in addition to the $100 I already paid for one suitcase). I've seen many passengers with "heavy" carry on, which they were apparently allowed to bring into the cabin without any problems. I had never had to pay for any carry on, and I am seriously considering using another airline for future business travel."

Contra: "Our booking was changed from cologne to Frankfurt and Frankfurt was hurriable."

Contra: "between lunch and supper snack one isle had only one water serving and my isle had none. So for 6 hours we had no water serving. This is why I gave crew rating OK only. Also the supper pizza snack was horrible. By comparison, United gives full drink cans so they last longer. I suggest Lufthansa also should serve full drink cans in long flights."

Pro: "Comfortable and clean planes. Flight was on time. Free drink!"
Contra: "Check in with checked baggage required an agent. As with almost every flight in Europe, boarding was chaotic, not following zones, priority or people requiring assistance/gate agents did not enforce the boarding rules."

Pro: "One of middle aged blonde flight attendants - didnt get her name- was super nice and friendly and shoukd be rewarded for standing out in the crowd of flight attendants. Food above average."
Contra: "Delay at departure in Frankfurt - fuel tank problem- made people miss their connection flights. Medical problem on board caused delays and me having to change seats at the end to where the sick woman used to sit - smelled of vomit, gross. 3 crying bwbies for 12 hours. Seats too narrow, room in front too small with table pulled out. LH always good but not this time."

Contra: "Food was awful. No TV in the seat. And movies wouldn’t play on my lap top because I needed to downgrade the program in order to watch them. Paid $37 for entire flight internet and it didn’t work half of the flight."

Pro: "Nice service, nice staff"
Contra: "The food becoming worse and worse each time.. I think it is better to Lufthansa to reduce price of the ticket and do not serve such kind of burgers.. Or improve the quality of food if they still positioning as the one of the best airlines."

Pro: "Crew was very courteous and efficient"
Contra: "Seats were too small. I noticed my neighbor was a fat big woman and she was occupying part of my seat and arm rests so I couldn't move because she was almost on top of me. It was a very unconfortable journey."

Contra: "Staff at the gate were rude"

Contra: "The business class seats is exactly like the economy seats"

Pro: "The boarding was fast and efficient, and the entertainment system was modern."
Contra: "The pilot didn't get us over the intercom even once. No communication at all from the cockpit. Staff was ok, but not very friendly. Seats were very close together in my row (30)… but other rows had seats with more legroom m."

Contra: "Not enough indian movies. Too many other foreign movies. English movies were too old. Frankfurt airport is the worst airport. Terminal to terminal is too far."

Contra: "Pilot strike caused much distress in Frankfort. The best that could be done was a layover extended by 5 hours and a diversion to Luxembourg. The final leg of the trip was further delayed an extra hour due to mechanical difficulties in Luxembourg."

Pro: "The boarding was pretty quick, the crew was friendly and efficient, they were great. Food was good. Good amount of space in economy. I loved the whole experience. I would definitely recommend flying with them."

Pro: "The crew and the food"
Contra: "nothing"

Pro: "Safety. Great entertainment! The food was good!"
Contra: "N/A"

Pro: "The flights itself was ok. The flight attendants caused me no problems, and the flights, when I FINALLY got on them, were smooth."
Contra: "everything else. The franfurt airport closure made me miss school because they did not offer extra flights to accommodate all the displaced travelers. I had to stay in the Frankfurt airport for a FULL EXTRA DAY, and every time I tried to get a new ticket, or ask anyone for help, I was given the run around. No one was helpful. I talked to about a dozen Lufthansa employees that day and only one was helpful at all. It was a hellish nightmare. Before my last flight, I was furious with how I had been treated all day and a horrible Lufthansa woman yelled at me for being upset about the situation. Then, when after much hassle I finally got to my destination, I was told my baggage was lost. That was on thursday and I still have not gotten it. i am never flying lufhansa again. This was the worst trip of my entire life."

Pro: "I appreciate the taxi, in Munich airport, to my next connection."
Contra: "I disliked the late departure."

Contra: "I got a wrong flight from you, different than the one initially selected, upon my payment !...with 6 hours overlay instead of 50 minutes. For that I had to pay extra $300 !"

Pro: "Nice crew, water waiting for me at my seat and other small amenities that made a big difference. Great entertainment system on board."
Contra: "Boarding was a bit chaotic."

Pro: "Nice attendants."
Contra: "They left one of the bags at Frankfort and we had to wait 8 hrs at the airport till they could get it back."

Pro: "Landed on time"
Contra: "Took 2.5 hours to even get water from the crew. Food was disturbingly bad (hot goo). Service was unbelievably slow. I've never seen something like this on a major airline. Shocked and disappointed."

Pro: "After domestic US flights where even gingerale can cost $2, it was wonderful to be fed two meals and taken care of. Even in economy, the seats felt comfortable."

Pro: "This was a very new plane and had extra leg room even in coach."

Contra: "The option to be able to drink enough water."

Contra: "Entertainment system operated intermittently. Headphone jack didn't make good contact with plug, no noise reducing headphones, mediocre food."

Pro: "I like that the boarding was delayed mid-way for some unknown reason (thus, the take-off was 15 min delayed), and I was able to get on the plane with my short connection not being the last passenger. :)"
Contra: "Food could have been better."

Pro: "The fact that we landed safe. Besides this nothing much."
Contra: "Plane on time for the start would be a nice thing. But the list goes..."

Contra: "everything"

Pro: "LOT kept seating set up for comfort of all passengers."

Pro: "Food was nice."
Contra: "2hrs delay caused major inconvenience on my schedule."

Pro: "Fast flight ,crew was good"
Contra: "Entertaining"

Pro: "The crew were great!"
Contra: "The coffee was pretty bland."

Contra: "delay 3 times out of 4"

Pro: "It was Ok."

Pro: "everything"
Contra: "keep providing the same great experience!"

Contra: "Flight delayed more than 2 hours to NY. Not comforting to be told technical difficulties are delaying the flight."

Pro: "I liked that all flights were on time"

Pro: "I liked the quality of the food and seat comfort. Crew were nice and worked efficiently."
Contra: "The delay. And entertainment. Poor selection and unit got cut off each time there was a turbulence. My unit stopped working and when I checked the other seat unit it was working. Luckily none was sitting there."

Pro: "New airplane , clean , Spacious Seats at the premium class Fast crew service ."
Contra: "You cant use the entertainment during the take of and landing ..."

Pro: "Is a direct flight to Budapesr"
Contra: "We left Chicago at 7:58 pm instead of 4:35 pm, they got us on the airplane and than we just sat there for 3 hrs till finally we were able to take off. No explanation was offered for the delay"

Contra: "No air conditioning!!"

Contra: "Flight was delayed and have to wait at airport.."

Pro: "The crew was polite and boarded quite on time The airplane was clean We landed early"
Contra: "Since this was not a low cost flight and not a cheap ticket, I did not understand why there was no food served and no beverages a part of the basic (water/tea/coffee) without additional pay. I did not get value for the money I paid. The seating was very crowded."

Pro: "Movie options were great and there were outlets for electronic plugin. Dinner was much better than I expected!"
Contra: "We waited in a really long line for a really long time before boarding started. Often the flight attendant was moving so fast with the cart that it hit my arm which was resting on the armrest. Not a lot of attentiveness. Also I would have liked to be asked if I spoke Polish before the crew started speaking in Polish to me with no English translation."

Pro: "Keeping announcements to minimum hence allowing for silence and sleep was great. Personally, being served a meal around midnight seems unnecessary. My preference would be for a bigger breakfast."

Pro: "טיסה מהירה"
Contra: "יצא באיחור של 50 דקות"

Pro: "Plane is comfortable"
Contra: "Crew is not very friendly. Security personnel downright rude"

Contra: "When boarding the crew wasn't inviting they were acting like they did not care at all about the people no smile no hi whatsoever. When I addressed one crew member he was not only occupied watching something in his phone but responded plain rudely to me. Its quite obvious that on the airplane the crew is working. Ukrainian airlines was offering the same trip cheaper but I decided to take LOT. Also I was surprised that I had to pay my luggage in my fly back. Next time I'll try Ukrainian airlines"

Pro: "Nothing."
Contra: "I travel internationally regularly on business. Lot Airlines was hands down the worst airline I have ever flown with. They charged me twice for the same exact tickets and then would not refund me the entire fare. The deducted $300 to process back the credit. Personnel, at both the airport and in flight, were curt, uncommodating and lacked customer service. On my return flight from Warsaw there was a large, disruptive group with a number of unruly children & airline staff did nothing to address the children running across seats, screaming and wreaking havoc for over 8 hours. Passengers could not sleep & the noise was unbearable."

Contra: "There was a delay on their first flight and then the same LOT company does not wait for our connection. After that we are send for one night at a crappy 1 star hotel in Warshaw."

Contra: "Very unpleasant and unhelpful staff (apart from the ones in-flight)"

Contra: "the cabin was so hot!"

Pro: "Most of the crew was very pleasant and helpful. Food was decent, but much better on the return trip out of Poland. Thank YOU."
Contra: "The toilet lids need to be fixed so that they don't keep hitting you in the back. They do not stay up. Other passengers were talking about the same thing."

Pro: "No delays nor complications"
Contra: "N/a"

Contra: "NYC to Warsaw, the flight was 4 hours late no voucher for food. some got it some not. i lost the flight from Warsaw to Bucharest they put me on flight from Warsaw to Vienna that flight was late as well i got to Vienna and i ran to get the flight to Bucharest. i was very tired"

Pro: "Staff were pleasant and attentive. Water was offered several additional times through the 9-hour flight, as well as the usual beverage cart. Good selection of movies"
Contra: "Very, very cramped seating. Extraordinary measures needed to even try to maneuver arms to try to eat. Food provided sustenance but no pleasure. Seriously, you should just serve pierogies and everyone would be happy. Desserts were actually quite tasty."

Contra: "the flight was 2 hours delay and messed up all the arrangements we have to be picked up also the whole plans needed to be changed and inconvenient for the person supposed to pick us up from airport"

Pro: "We liked the cabin crew, they were friendly and helpful."

Pro: "Professional personal from the check-in desk and crew on the bord. It was easy and very quickly Yo get to warshava from Lviv. Thank you"
Contra: "I like everything! No dislikes!"

Contra: "I had to pay 70 Euros for luggage one way, while there was no information that my ticket does not include luggage. Actually, economic tickets (as mine) should have allowed for trips in Europe a checked in luggage according to the company website. I do not find any information regarding how I can pay for my luggage in advance, and not at the airport."

Pro: "Nice flight crew, decent food available for purchase."
Contra: "I purchased my ticket through Kayak on priceline.com In the description of the fair it was specifically stated that I'm allowed 1 checked in bag. The airline did not send me the standard check in and flight information email, so when out of concer for my flight, I logged in a few hours before to find out that all the good seats were already taken. When I then proceeded to online check in, I was dumbfounded to find out that I do not have any luggage allowance. When I called their English language help line I was connected to a prerecorded message and then promptly connected to a Polish speaking person. Lucky for me I speak some Polish, but if you do not you would have a problem. The person then proceeded to inform me that the flight from Poland to London that I was taking is considered by the Polish airlines as a local flight and for that reason I'm not allotted a free checked in bag. I fly a lot all over the world and this is the first time something like this has ever happened to me. I will now permanently stay away from Lot. They shouldnot be considered a major airline, but a cheap flight air. This way when booking a flight you would know to not expect much from them."

Pro: "short. smooth flight with no issues"
Contra: "all good"

Contra: "I paid extra for my seat, but it was uncomfortable from LAX to Warsaw - too tight and cramped that the cabin was hot through most of the trip. Crew was okay, but for such a long trip, I would expect more comfort than what I get on short one-hour trips on small planes here in the US."

Pro: "New planes, great food, excellent service!"

Pro: "Nothing"
Contra: "The entire flight was cancelled. I didn't receive any notification from the airline prior to my arrival at the airport."

Contra: "Crew hospitality"

Contra: "Free drinks please"

Pro: "The food was very good . The fly attendants were very nice and professional."

Contra: "There was a delay at Warsaw Airport for almost 3 Hours I arrived home 2.00 Am I missed a family wedding that night"

Pro: "A very nice experience"
Contra: "Again, the flight from Warsaw to Chicago in Jan 6 was much better than the other one from Chicago to Warsaw in Dec 27. That flight (Dec 27) I would rate as okey. Food was poor. Instead of meat there was a piece of conjunctive tissue which was impossible to cut or chew at all. Who made a decision to feed people in limited space with beans? I wish this person would seat among them for 8 hours to enjoy it fully."

Pro: "The crew members were very nice!"
Contra: "I had a very bad experience at the beginning of my journey on 11/18/2016 at Sheremet'evo airport in Moscow. I almost had a heart attack when Anna Aleksandrovna Esina (agent at registration counter #131) informed me that my ticket has been cancelled and she does not see me on the passenger list. I was in shock when I heard that and ready to cry as I was so anxious to get back home. Then she added that it is not her job to look for my ticket and there is nothing she can do for me. She did not want to make any effort and do something to resolve the issue. With the help of another agent it was determined that I WAS on the passenger list and I finally (after some agonizing time) was given my two boarding passes. It is amazing how just one unprofessional agent can spoil your trip... Thankfully the rest of my journey went really well!"

Contra: "The worst crew I've ever seen"

Contra: "Saw some sort of a bug crawling around...perhaps try and have a deep clean of airplane sometimes :)"

Pro: "Plane on time, new plane, nice crew."
Contra: "Ability to move seats."

Contra: "More leg room and reclining seats"

Contra: "Lower the aircondition temp, it was hot in the plane during flight"

Pro: "It was enough fast"
Contra: "Too much money for nothing service."

Pro: "Good flight, easy check-in, direct 4 hour flight"
Contra: "Seat not inclining."

Contra: "Gate announcement was only a few minutes before cut off!!"

Contra: "WizzAir's service. The flight had an 8 hour delay due to bad weather, while Tarom had a flight on the same route, under the same circumstances, and managed to fly to and from Valencia within a much more acceptable 2 hour delay."

Pro: "It's the cheapest you can get"
Contra: "They split me and my wife on porpuse to force me to buy the option to choose my seating. The leg space is tiny and the chairs won't recline so it's super uncomfortable. Flight times are shitty. Te leave early in the morning so you can barely get some sleep at night. Nor on the plane. They don't any serve food or even water and let you dry up. You can buy overpriced food and beverage onboard. My purchase from the duty free was stolen and they didn't help me handle the problem. Awful experience."

Contra: "Staff could of been friendlier. They would not give me a cup of water and said i had to buy a bottle."

Pro: "Friendly crew"
Contra: "Long check-in lines Seats uncomfortable"

Contra: "Delay on departure and no bus at arrival"

Pro: "mi-a placut pretul"
Contra: "au transformat cursa aeriana intr-un butic"

Pro: "Price of ticket"
Contra: "Seats are terrible."

Pro: "Kind stevards clean plane no delay"
Contra: "More comfortable seats but this is low cost company :)"

Pro: "The crew was really nice"
Contra: "1h30 delay for no specific reason is unacceptable"

Contra: "Never announced for non-priority boarding, so many people were late to flight, causing delays. Much less than minimum leg room required for any normal human. Sat bolt upright with front seat digging into knees for 3 hours. Far from the cheapest ticket, but totally no frills, no food, no entertainment, limited baggage. Wizz Air mobile app barely works when required (for boarding passes, etc) Not enough room in overheads for all the carry on they allowed, had to sit with bag and jacket on my lap for flight, as no room under seat either."

Pro: "Clean aircraft with good on board staff. Flight departed on time and arrived early. Overall they are good value for a low cost carrier."
Contra: "Wizz are a bit disorganised at bag check in, disorganised with overhead storage. Don't like the random seat assignment used if you don't want to pay the high price for assigned seats."

Contra: "Lost luggage. 3 days since and still no luggage.And they don't have a customer service phone number that I can call. Very dissapointed. I guess that's what you should expect from a low cost flight company. I will never book a flight with them again."

Pro: "The crew was very nice. The flight was ok"
Contra: "Not much of a food choice.."

Pro: "Late over two hours due to late arrival of the plane and even so they board us for nothing cauosng us to wait withot bathroom sitta etc."

Pro: "Staff"
Contra: "Extra charges. £35 to check bags in"

Pro: "Cheap flights, priority boarding."
Contra: "No meal included, no entertainment provided"

Contra: "I didn't check in, in advance as when logging on to the airline I needed a code. I didn't have the code as I was searching emails for the booking agent and airline when it was (as I later discovered) sent by another name. This resulted in £30 to check in going out and 40 euros back. Desk staff were unhelpful bordering on rude (the cabin staff were fine in that respect. I wasn't the only one at least 20 people queuing on the return with the same issue. Additionally on the delay out they advised food could be brought at the rear of the plane then inflight ran out so some people ate twice while by the time I got to my hotel they had stopped serving food and I had not eaten in the airport sorting out the boarding passes."

Pro: "2 hours delay. Not much one can do about this. The flight was good in general, 3* only due to the delay."
Contra: "2 hours delay. Not much one can do about this. The flight was good in general, 3* only due to the delay."

Pro: "Space. Priority Boarding"
Contra: "Strong bad smell. One hour late for departure."

Pro: "Excellent pilot"

Pro: "Standard service , even was late come almost in time"
Contra: "Was a bit late"

Contra: "So cheap."

Contra: "The approach of you, all together, should improve, be friendly, more can do attitude...Was not good at all, think to fly again with Wizz or NOT!"

Pro: "Nothing"
Contra: "The airline does not have kiosk check-in. You are checked in automatically, and if you buy through a third party, your boarding pass is emailed to you. Never having flown this 'unique' airline before, we did not know the process. At the check-in desk, the clerk told us that if we couldn't show him our boarding pass, he would charge us 30GBP to print them. He was a complete jerk. After no help from him, I was able to figure out that we did have them as attachments. Never again."

Contra: "There was a mix up and the Wizz Air website did not work. Therefore, I couldn't check in a get my seats booked. I also could not prepay for my luggage so they overcharged me at the airport and had an attitude about it. My luggage was given three different prices quotes. I am very upset their website didn't work and they ripped me off at the airport."

Pro: "The staff was fine. We arrived on time."
Contra: "These discount flights from Luton are packed with obnoxious, drunken Brits going on holiday in Hungary. In future, I will fly from Heathrow. Besides, by the time one pays all the little incidental fees at WizzAir, the cost is about the same as the legacy carriers."

Contra: "There was a delay 1 hr poor service no apology"

Pro: "cheap, on time"
Contra: "no reclining chairs, no free water"

Pro: "I was lucky to be seated next to the emergency door so I had a very comfortable seat. Also, the crew was very attentive."
Contra: "The flight departed around half an hour late."

Pro: "Nothing at all"
Contra: "The fact that they have small carry on allowance (free) or with a 7cm difference in width a "large carry on" allowance . To be safe I purchase the extra allowance for large carry on which I paid £19 for on my outward journey. When clearing the check-in gates on my outward journey in London the check Inn clerk informed me that I did not have to pay the large carry on allowance. According to her in my bag but it's been classified as small. On my return journey I decided not to purchase the carry on allowance and I was told that I should have purchase it online instead I had to buy it at the airport at a premium. I won't fly with Wizz Air again."

Contra: "It was a full plane ride but they didn't seem to be boarding on time? After checking in we scanned our passports using the machines and then we were in what I thought was the boarding area so we relaxed and waited by the screens in a coffee shop. But when our flight gate was announced there was another passport control to get into those gates with a big line which threatened to delay our boarding. There wasn't enough room for everyone to put their bags in the overhead locker which meant there were even more delays and it felt a bit rushed to get off. When we arrived I was queuing down the stairs to get to the queue for passport control which took about 45-60 minutes to get through with no toilets. I was also charged 40 euros per person for not checking in and printing the boarding pass which is my fault, but the charges do seem excessive."

Pro: "Cost was ok but you get into the trap where every turn is a cost option. The cost can climb to the point where other scheduled flights compete."
Contra: "The web site is laborious. Checking in was 48hrs prior and frankly you should be able to choose what remaining seats are available as a no cost option. You can choose prior to the 48hrs at cost (i was never given option on a 3rd party site when i booked!) Checking in should be longer than 3 hrs! Because if you book a exec lounge which is air side you lose 1.5 hrs as a minimum in the process of checking in luggage and security checks. Lose .5 hr+ to go to gate and you get 1hr only when you pay for 3 hrs! Where is the sense in that? Its miss-selling at its worst as everyone is complicit. Flight left 20min late for no apparent reason Seats are a bit stone age and hard although only a short flight my ar*e went to sleep before I could"

Contra: "The flight is late from tlv to luton and from luton to tlv."

Pro: "The crew in the plane"
Contra: "The quality of service in the boarding, Modified types of cabine bags, practically you have to bring one change of clothes an nothing else in order to fit for the standards of the "small cabine luggage" . The boarding crew was very rude"

Pro: "The ground crew in Varna were a thousand times better than Luton. Excellent flight and service...even with an hour delay."
Contra: "Nothing"

Pro: "the flight to and from liverpool was for me flawless easy quick boarding punctual and good plane and journey ....others complain about the baggage charges but if you read the policy and take heed of the rules then you won’t go wrong"
Contra: "seats could be a bit more comfy"

Pro: "I will never take flight with this company again!!!!! The worst ever shame on you"
Contra: "Layers"

Pro: "Friendly staff members"
Contra: "They didn't have blanket and it was very cold.."

Contra: "All was good"

Pro: "Everything"
Contra: "Everything"

Pro: "It was simple, every thing was fast in the airport."
Contra: "Small airplane it was a bit choked."

Pro: "Crew was great. Tight on leg room but fine for the price."
Contra: "Rough and scary approach into landing. Pilot had to abort and come around again. I have only had this happen one other time in 30 years of flying."

Pro: "I put on my VR goggles and noise cancelling headphones as soon as I was allowed to and I watched 3D movies during the whole flight."
Contra: "There were too many announcements about food / things Wizzair tried to sell me, it would be best if they'd leave us alone until the end of the trip."

Contra: "TERRIBLE HORRIBLE SUCK"

Pro: "Nothing"
Contra: "Ryanair announced that we could postpone the flights without any cost due to corona virus and when I tried to reach them/to change the flight date the change tax was still there."

Pro: "Fast boarding, crew was able to help"

Pro: "Terrible crew rude and impolite"

Contra: "Dilated 2/5h"

Contra: "They need to stop changing the luggage options"

Pro: "Crew/ fast flight"
Contra: "Nothing"

Pro: "The boarding process was efficient. The flight arrived on time. My luggage arrived quickly."
Contra: "One crew member could have been friendlier. The seats could be a bit wider."

Pro: "Good experience standard seating on Ryanair you know what you will get, no surprises."
Contra: "On this particular flight there was little English spoken."

Pro: "Priced right."
Contra: "All snacks, drinks are for sale. Could at least offer a complimentary bottle of water."

Pro: "The flight was fine, we arrived safely."
Contra: "All the “sales pitches.” Hard landing."

Contra: "Why do I need to pay for one more time?"

Pro: "Quicker flight late at night"
Contra: "Waiting on bus to terminal Almost missed last train."

Contra: "I had to pay for the luggage which I already paid when I booked the flight through Kyak. Seats very small. One way ticket for $400 from Palermo to Milan!"

Pro: "Zero"
Contra: "I was charged 60 euro x 2 for boarding passes 120E Should have been made aware I checked in 24hours in advance with no notifications"

Pro: "Nothing"
Contra: "We were told to board but then waited in line an hour We then waited on the tarmac for 45mins We then arrived and waited for the bus A whole lot of waiting for a simple quick flight"

Pro: "Prompt bag drop and boarding"
Contra: "Finding the car rental drop off point"

Contra: "A horrible airline. They charge you for everything, you have to pay a checked baggage fee for both ways. I bought a round trip ticket, if I'm bringing luggage, I'm going to want to bring that luggage back with me. You have to pay if you have more than one cabin bag, everyone boards at the same time, the plane is cramped and old. The landing was just us slamming into the runway. I can't tell you about the staff because I never saw anyone that worked there"

Pro: "Price - That is All"
Contra: "Delay, Checking, Plane is Old and Seats do not Recline, Children Screamming, etc"

Pro: "Legroom was good"
Contra: "They sold perfume and lottery tickets when I needed a cup of water."

Contra: "Departure was nearly 30 minutes late!"

Pro: "On time."
Contra: "How negative the whole experience is. Ryanair business model is to trick people to pay more or create madeup inconveniences to encourage upsell. Random seat selection for your group is an example of pissing 1/2 customers of every time I’ve flown with them. Pay extra to stay close to friends... would avoid"

Pro: "The pilot on the plane at least attempted to explain and apologise. The only RyanAir staff member that seemed to have any slight sense of customer service at Stanstead."
Contra: "Everything. RyanAir Website and app weren’t working so couldn’t download boarding pass and had to queue to sort out. The operator then refused to check our bags into the hold and said we had to take them on plane. Complained as had liquids in case that we didn’t want to throw away and had to queue again for half an hour. The same operator then checked the bags in inexplicably without question - totally pointless waste of our time and theirs. Then we arrived at the gate just in time for it opening and was forced to queue for an hour as the plane was delayed without any explanation or apologies. Hope I am never unfortunate enough to travel with this airline again."

Pro: "Staff good and flight on time"
Contra: "Cost of on board services"

Contra: "Delayed a little"

Pro: "Everything was perfect, the crew das very helpful and the pilar very kind and he explained everything pretty well. No complaints."
Contra: "I love the flight bit the take off a bit rude."

Pro: "Nothing! Will never fly them again!"
Contra: "Being a tourist, I had no access to a printer to print a boarding pass. First off, who prints boarding passes anymore when you have smartphones?! RyanAir insists on paper! But they won’t print one for you. No they sent you to SwissAir for a printout for a cost of 15€. Then back to RyanAir so they can tag your bags. Do they take the bags? No! You have to go to 2 different areas to to drop off bags. Just ludicrous! Makes you appreciate American efficiency. Don’t fly RyanAir!!!"

Pro: "Crew attentive and helpful"
Contra: "Having to pay for drinks. Even water. Other carriers you get food and drinks free. Ryanair might say it's cost saving but readjust can do it. And £3 for a bottle of water is ridiculous."

Pro: "Had a quiet flight."
Contra: "Staff neds to learn to smile."

Pro: "Crew was kind and the ride was easy and mostly on time."
Contra: "Gate changed three times in twenty minutes leaving me running all over BCN. Also, the plane was scorching hot until close to takeoff. Could not pay for snacks with credit card. Seats don’t recline."

Pro: "Flight landed 15 min early which was great but that's only because a lot of people have been complaining about their delays so they had to make it up in some way. I had to pay $50 for my luggage bc Ryanair believes that when you fly you should be empty handed. Smart crew we got going..."

Pro: "Nothing"
Contra: "The airline made us go to the gate where there was no seating, though they knew the flight was an hour late, so we stood for an hour, before being told we had to check carry on bags in the hold, carrying computers,valuables, batteries, and drinks in our hands (not possible). Card payment on board was disabled. Payment in the currency of the departing country was impossible."

Pro: "I didn't like much"
Contra: "the crew did not know anything, not even how to check in a flight"

Pro: "I was very disappointed with checking in because I wasn't informed about checking in online. I had to pay an additional €150 and it's sad that you have to find ways to make extra money on us passenger's. Your rates are low but the extra fees cost more than the airfare. then when were ready to board they said my carry on was too big, which it was not and the stewardess wanted to charge us extra fee but when she realizes that it wasn't too big she still wanted to take our luggage because there was no room on the plane. In fact we got on the plane and there was plenty of room for our carry on I am hoping that Ryanair will do the right thing and reimburse us the extra 150 we were charged for not doing the online check-in that once again I was not aware of because I never received an email or a text as she stated I should have received. This is NOT right how you have low rates then we are forced to pay all the extras."
Contra: "I don't like how Ryanair charges a low fee but then adds all these extra fees because you didn't check-in on LINE etc. Snack or beverage was never offered and your hostess were NOT at all friendly."

Pro: "Very badly handled delay .Letting people line up at the gate even though they knew the aircraft was still at least 40 minutes from arrival .No announcements letting anyone know what's going on .Then letting us board only to be stuck in a stair well with door locked for 10 minutes and then on the tarmac for 15 minutes while the aircraft was being prepared ,It also staring raining .this is not how to run a airline .Perhaps training is needed from the likes of AirAsia"

Pro: "all within norms"

Contra: "There was no window! Weird."

Pro: "Nothing."
Contra: "Everything. Poor customer service. Fees galore. Fees for picking a seat, 30 euro to print a boarding pass? are you kidding me? over 90 euro to check two bags, seriously?! This airline is a joke and I will never use it again."

Pro: "Eindhoven is a small, easy and we'll orgenised aerport. Security and boarding went fast."
Contra: "Plane was a bit old. Clean but old. When the stewards spoak over the intercom you coudn't understand a word."

Pro: "Once I was on the plane I fell asleep so it was a good ride."
Contra: "When we got to the airport no one was willing to help me which ended up costing me an extra £100. I was so upset and no one even showed the slightest care. Im never flying ryanair again."

Contra: "You charged us for 4 bags, not 2. When we spoke On line your rep said that it was not refundable. We only had 2 bags and will definitely dispute this charge with our credit card company. Also, check-in online is very difficult- as is getting the boarding passes. Finally, we did not BUY and, I think out is spite, you put us 30 seats apart I know this is an economy airline-but we had NONE of these problems with WIZZ airline. 2 people should be able to sit together without paying an extra money. Your extra charges are really ridiculous."

Pro: "Very friendly and helpful people. We enjoyed our flight and really appreciated all the help to board and depart the flight. Would recommend your airlines to anyone."

Contra: "The process is set up to extract exorbitant fees."

Pro: "Departed and landed on time"
Contra: "No soap in bathroom and did not allow me to sit with my travellers. Seats were far apart and the entire plane was separated from their known people which led to chaos. The airline charges to select seats next to one another."

Pro: "Price"
Contra: "i tried to check in online but could not do so on the website. i added the app and checked in. The app informed me that this was not a mobile boarding pass which I could oinly get from the web site which wioud not work on a smart phone. At check in counter, I was charged 100 Dirham ($10) to get a hand scribbled boarding pass. I got a series of anxiety inducing emails before the trip which were completely unnecessary."

Pro: "Clean Aircraft"
Contra: "Boarding on the flight out did the Irish Rugby Scrum proud and on this Trip it was a STAMPEDE. Please readdress the boarding arrangements, Ever the Priority Boarders were overrun !!"

Pro: "The crew was friendly and helpful. I like that food was offered, even though I was on a fairly brief flight."
Contra: "Many passengers had to check carry-on luggage just before boarding because there was not enough space. Also, the space inside the plane is the smallest I have seen. Getting in and out of your seat during the flight is very difficult and awkward,"

Pro: "Mostly the price. I hated the way we boarded, it was freezing cold and we had to walk outside to get a smoky bus."

Pro: "Great app"
Contra: "Boarding was manic and Kerry airport facilities poor."

Pro: "On time, good staff."

Pro: "Extra fees turned a $18 flight into almost $90. Never again will I fly Ryan Air"
Contra: "The extra fees make this airline no bargain . TAP would have been half the price."