Both outbound (on 12/06) and inbound (today’s) Qatar flights were late. The delay today made me miss my connection and added 7 hours to my 30-hour journey making it 37 hours of traveling! Very disappointed with Qatar.
The in flight services is great. However, the planes do not depart on time if they are departing from other Airports except in Doha. If you have a small window with your layover, be prepared that you might miss your connecting flight. My luggage was delayed because their departing flight from a non-Doha Airport was late to arrive. Their baggage department is beyond horrible, there is no number to call and have to use Whatsapp and a reply can take more than 3 hours. I had to track the luggage by going the Atlanta International Airport and wait 3 hours for a manager with Qatar airways to first board a flight and then to get my luggage, since they do not have anyone in baggage services. For this I will never fly Qatar Airways ever again.
Comfortable aircraft and excellent service.
Good food, comfortable seating, excellent service throughout. Professional, yet friendly and nice crew. My first experience with Qatar airlines, I would select Qatar for my future travels and recommend the service to my friends. Thank you.
unfortunately we were unable to travel at this time due to the ongoing Covid situation in Sri Lanka. we hope to go instead in March 2022.
Personalul foarte amabil si prietenos însă foarte frig in cabine in special pentru un zbor de noapte. Venind dintr-o tara unde minima este de 24 de grade sa stai timp de 5 ore la o temperatura de maxim 16-17 grade si in curent nu a fost prea plăcut.
More variety in the entertainment - for instance more competitive sports -soccer, basketball, etc
Pro: "We really enjoyed this airline!"
Pro: "Great entertainment choices. Staff friendly and attentive, particularly nice is that they feed children first, and offer small entertainment gifts to them."
Pro: "Everything was great, as the flight wasn't full, so we could relax"
Pro: "Crew was nice, attentive and very helpful"
Contra: "More leg room"
Contra: "Boarding by bus at Doha is lengthy and not very comfortable."
Contra: "Quatar is the best"
Contra: "Cancellation of the flight could have done before boarding."
Pro: "The crews are very friendly and seats are very comfortable"
Contra: "There nothing could have been better cause everything is perfect"
Pro: "Flight not full, so space to move. Great service"
Pro: "seat space with leg room."
Pro: "Aircraft was brand new -- very clean and everything worked well. All flights were on time. Crew was excellent -- very courteous and helpful. Overall -- very good."
Contra: "Food for main meals was rather bland -- not much flavor. Main meals did not have much variety. Snack items were good, however."
Pro: "The service on our flights was wonderful! Qatar is the best airline that I’ve ever flown on."
Pro: "Crew was excellent. Very nice and helpful."
Contra: "Food was terrible. Need a variety. Curry is not for everyone."
Pro: "The crew was friendly and helpful. And the food choices were good."
Pro: "The food was great!"
Contra: "The way the crew member woke me up for lunch or dinner time.They tapped my shoulder and was pretty disturbed me. If good if you have a sign that we can put next to our seat if we don’t want to be disturbed while we sleep."
Contra: "No food on board!! Staff says it got over when i have selected my food selection!!"
Pro: "Stewards and Air hostess were great. The food was served well. The flight was kept clean and had a great entertainment system. Overall it was a great experience."
Pro: "Flight crew was quick to provide food and drinks but quality of the food was not as good as Emirates."
Contra: "-carry-on did not fit on center overhead compartment unless I put it side ways, which then takes up space for other passengers. Same carry-on suitcase fit nicely on Emirates airplanes. Basically, carry-on overhead compartments have been made smaller on purpose or by engineering error, and this makes me not want to fly Qatar airlines again. Less food options. I went to the Gally and they only had kitkat bars for food. Emirates offer fruit, sandwiches, and many choices at ALL TIMES of the flight for economy class."
Pro: "the attention in general for me was excellent."
Contra: "may be the fact that it was the same kind of food in both of the flights I had, is not that it was bad just in my opinion they should have more option, especially for south american people, thank you"
Pro: "I was surprised with the quality of gluten free meals served for me, it was well organised and taken care of where I never had to wait. My flight schedules were changed few days before departure by Qatar Airways, but only thing I had to do was to confirm that I have noted, my seats and all the rest of details intact, excellent."
Contra: "I was not given any option regarding the change of my departure flight from Colombo. Originally it was scheduled for 13th 3.25AM and it was brought forward to 12th night 20.20. This caused inconvenience to me and my family to wait 7 hours for the connecting flight to Johannesburg from Doha. When the flight is changed by airline for their convenience, they would have given preferential treatment to the passengers involved. We had to bare the cost of food and make us comfortable on our own due to the delay in transit."
Pro: "Food was far superior to any other airline food. As was customer service. Airline payed for a nice hotel during lng layover."
Contra: "Clearing immigration in Qatar took about two hours. They had so many staff overal at the airport, but were super understaffed at immigration."
Contra: "There were no food choice when the cabin crew reach my seat all run out"
Pro: "Thank you to wonderful hard working Crew."
Contra: "I am a lacto ovo vegitarian. The meal was just vegitarian. I would have like to have an ice cream or a piece of cake."
Pro: "Again amazing wonderful flight attendants!!! Excellent service!!! I'm sooo impressed!!! Great food!"
Contra: "Missed it because my flight from Colombo was delayed by 6 hrs."
Pro: "Economy treated like first class!"
Pro: "Left and arrived on time, meals were above expectations."
Contra: "Difficult boarding procedure."
Pro: "Like the friendly Crew ..."
Contra: "Entertainment system did not work Boarding at Colombo air port is absolutely the worst We have seen. I have traveled a lot. Took 1 hr 30 mins to check in 40 people."
Contra: "I did not like that u cannot see what seats are avil before u buy the ticket.. i got a bad seat!"
Pro: "The inflight entertainment didnt work at all. Food choice was pathetic."
Contra: "Food and inflight entertainment"
Pro: "Best airline in the sky"
Pro: "Lots of leg space, good seats."
Contra: "Food could be better, much better."
Pro: "Boarding, Staff all great; comfortable, full meal and good entertainment;"
Contra: "I had to have the same food in both flights"
Pro: "I usually don't need a lot in the flight, just to kill some time. With Qatar, it was easy, your own entertainment screen with a huge selection of content. Plus the seat was very comfortable and wide, a lot of leg space. New aircraft. what more can you ask?"
Contra: "Not sufficient food, less quantity or quality of food, cramped seat, there was a big guy sitting next to me, unable to even rest my hand"
Pro: "The food was fabulous and plentiful. We also took advantage of the free tour of Doha--a very pleasant way to spend a six-hour layover. Flight attendants were all very attentive and helpful."
Contra: "There was no boarding system, everyone just crowded the gate. Food was unappetizing at best. Colombo Qatar Airways staff at Colombo airport were not very helpful when trying to change details of my booking."
Pro: "Nothing to be specific"
Contra: "Things need to be improved 1. Boarding 2. Flight delayed for 40mins 3. Seat comfort is not good"
Pro: "Good food and efficient service"
Contra: "Noisy plane made the entertainment system less audible"
Pro: "Crew, food and seat were all perfect."
Contra: "The plane was very very cold."
Pro: "The route is better vs. Air Astana. Shorter by flying over Kyrgyzstan."
Contra: "Boarding in Dubai - waited somewhat 15 mins inside the bus upon arriving to the plane."
Pro: "I did not realize the flight was a Fly Dubai plane until I got to the airport. I intentionally bought Emirates Airline ticket so that I did not have to go Fly Dubai. Fly Dubai just plain sucks."
Contra: "Make it clear this is a Fly Dubai flight and not Emirates. I feel deceived and cheated."
Pro: "The crew was nice."
Contra: "Crew members did not pick up trash in a timely manner. The seat was really uncomfortable. None of the tv monitors on the right side of the plane worked. They only worked on the left side of the plane."
Contra: "The crew are extremely rude"
Contra: "FlyDubai has really uncomfortable seats!"
Pro: "There was nothing to like in this flight. Terrible experience!!!"
Contra: "Flight crew was so rude and had no respect for elderly people. Never seen before they were charging for simple drinking water. Flight from Dulles to Dubai was excellent but from Dubai to Sialkot totally different. Shame Emirate Airlines having double standards. You serving and respecting people coming from west excellently but terrible for poor people of Pakistan. Some of them were elderly coming from Umra on connecting flight and air hostesses were almost screaming at them. Shame Emirate Shame."
Pro: "All good"
Contra: "No water service Thats all"
Pro: "Staff are very accommodating and nice."
Pro: "Very pleasant crew"
Contra: "No leg spaces even for children. You can’t get even one glass of water for free. Pay or die."
Pro: "Helpfulness of checkin staff, as I was running late due to a traffic accident."
Contra: "Many people on board were watching videos on their mobile phones without headphones. It was really annoying and hard to sleep."
Pro: "Staff was great. Smooth flight"
Contra: "Did not want to check my luggage and was 2 pounds over. Now my brand new bag has a 6 inch slash in it."
Contra: "That they moved seats from row 11 to 28 without consulting us"
Pro: "Flydubai does a great job overall. Food pre-ordered was decent--they've improved things."
Contra: "The little kid behind me who kept kicking the seat back."
Pro: "Almost nothing"
Contra: "Late flight both from SFO and BOM. Rude stewardesses..."
Contra: "See above"
Pro: "Screens weren’t working, rude staff members and huge queues at the airport! Am sticking with Emirates!"
Contra: "No entertainment and no food The departure longe was crowded and for the number of passengers the toilet facilities are completely inadequate"
Pro: "Plane was under half full"
Contra: "Boarded on time but sat on the ground over an hour with delay. Food not an option, no water"
Pro: "The time when we reach Baku good time to check in hotel"
Contra: "4 am is too early you should be in airport at 2 so have to leave home 1.30 so no chance to sleep before"
Pro: "I didn't find anything to like"
Contra: "Every thing is bad and I'll give you the details : 1- the plane is really small and with a full smelly passengers. 2-the seats are really bad and you can literary remove the cushion. under you. 3-bad crowd management from the crew. 4- a half hour delay. 5-a bad takeoff and a really painful landing. 6-they tried to move me because of a family. 7- the AC does not work fully. 8- the food is extremely bad and hard to eat & chew. 9- the luggage took a long time but to be fair that's not their fault. And the list goes on and on and on. I highly recommend to take a different airline."
Pro: "It was a short quick flight."
Contra: "It took a long time to check in and they lost my son's luggage."
Pro: "I made it to my destination safely and planes appeared to be new."
Contra: "Crew was late and unorganized in both Amman and Dubai. Entertainment system onboard did not work. Touch screen was inoperable. We waited on the tarmac shuttle nearly 15minutes because plane wasn't clean. Check-in line was ridiculously long and only one person working. Boarding zones we're ignored a crew member just yelled the name of the flight to signal boarding."
Pro: "the crew outfits"
Contra: "no entertainment, no food, delays, terrible dubai terminal for 8+ hours- you certainly do not get what you pay for."
Pro: "relatively clean"
Contra: "I was NOT impressed with this airline. I have never been on a transcontinental flight that did not provide on board entertainment or food. I thought the absence of both was ridiculous. Plus I went to try to read the news option- which was actually free and the papers were from 2014!!!! WTH?!There is no room to put everything- no pouch in the seat ahead of you so nowhere to put the food or drink that you have to bring on board or any of your travel things. I have no idea why. The FlyDubai terminal in Dubai is also quite lacking- I felt like I was trapped in crappy restaurant. I'm not certain that I will ever use use this airline again- not impressed."
Contra: "12 hours waiting in the airport without any reason! At the end they told us that they had no crew ready!!! During this waiting period they issued coupons for 1 toast bread with cheese and 1 soft drink !! To redeem the coupon was very humiliating !!! They did even appologize !! On the plane the crew was very rude, after all this wait an old lady wanted to change her seat for more leg room, they forbid her and asked her to pay for it , when she got upset they threatened her to drop her off the flight in a very rude way.... i will never go with flydubai again."
Pro: "No entertainment or beverages served."
Pro: "We are arived safe"
Contra: "The attitude of the crew it was bad and the comportment very ignorant"
Pro: "Good for an LCC."
Contra: "Termiinal 2 at Dubai is very overcrowded. As I bought this flight as part of an Emirates ticket, it would have been nice if a meal would have been included."
Pro: "FlyDubai knows customer service. I would have given 15 stars out of 10 if it let me. I flew economy but was treated like first class. I will only book with FlyDubai for all trips. See you guys next month when I return to Dubai."
Pro: "The overall was ok"
Contra: "The return flight was expensive with no luggage allowance. We pay lots of many for one 18 KG. I don't know why 3 tickets not get allowance for at least 21 KG! is that will make the flight go down?!"
Contra: "One family 2 person!!! One in row 20 & the other row 32 very crazy"
Pro: "offers transit areas"
Contra: "not comfortable ..time-chairs. 1- chairs- hard and tight . 2- time-late always. not on the time like we are comming in 2 houers before debarture and waiting 2 or 3 houers more gust to inter the air plain.and take off.exp time to flay 1 .writen in the ticket take of effectlvely at 2 or 3 .this is haben to me in the last time i flay with this air line. 3- entrance suddenly changed. exp wrtin 11 in the ticket chang to 3 in the air port. and this openion for most people who tray flay d. thanks for your attention."
Contra: "The staff was extremely rude and held up the boarding of the flight by shuffling passengers around for an extended period of time. check in for the flight took over two hours and there were less than 15 people ahead of me. Won't ever fly with flydubai again."
Contra: "Crew was very polite. No complimentary entertainment for such a long flight. Entertainment consoles put off lots of heat and not consistently working."
Contra: "It is budget so no food, no entertainment. But they even didn't offer water. At least water. Room for legs was too little. Flight it self was good and on time"
Contra: "It was very warm the air was stuffy"
Pro: "Excellent service all around, much better than the Air Asia experience. Excellent complimentary food packet was a surprise."
Contra: "Entertainment system is a mess. Even if paid service, the touch screens do not work and worse, they are energy inefficient with the screens HOT to the touch. Doubt they make any revenue to recoup the investment."
Contra: "The are so cheap no water to drink"
Pro: "Comfort, professionalism, food"
Contra: "While passengers were clearly notified about new lap top/ tablet ban, many passengers appeared to disregard and still showed up with these items as carry on in Dubai? All the boxing and shrink wrapping apparently caused a 1.5 hour boarding delay, which isn"t fair to those who follow instructions. Even the pilot blamed American government? Why can"t people listen.? This rule was well publicized in media."
Pro: "The flight from Kuwait to Dubai was great. On time and well organized."
Contra: "As a frequent traveller I understand that delays are just part of air travel. However, my flight from Dubai to Kuwait on Fly Dubai demonstrated just how disorganized and bungled an airline can truly be. The aircrew and staff did their best under incredibly stressful circumstances and were incredibly professional. However, I have never seen logistics messed up so badly. It would be one thing to cancel and reschedule a flight for later in the day but to leave people stranded for 4 hours on the Tarmac, to take them off the plane and go back through screening to wait again at the same gate with no answers or announcements is just horrible mismanagement. My flight left 8 hours after its scheduled departure but the only updates we got were "15 more minutes", "20 more minutes", etc. while we queued up for HOURS. In the future, I'll pay the extra money to never fly with them again."
Pro: "really can not think of one good thing that i liked, i really don't!"
Contra: "due to weather conditions, flight delayed and this information was not shared by Flydubai crew (wherever they are?). This is the 2nd time that delay happened and airline failed to manage the passenger at boarding gate or airport screens. people were shouting and looking for one person to communicate with, but there was no one to talk to. So - bad management - no hot drinks onboard the flight - lake of ethics - terminal at dubai airport was crowded and lake of services and seates to stay on!"
Pro: "The crews were great on both legs of the flight. Seating was not too bad. When boarding finally started, it was fast."
Contra: "Both of my flights were delayed, and in both situations no one would tell anyone what was going on. Leaving passengers in the dark about their travels is a terrible experience."