They made everyone go through the same line weather it was wheel chair or not had to wait slot longer seats are also small hurts my legs when flight is finished
Qatar airlines denied issue of any Boarding Pass to me at the Airport Check in counter, siting the reason that pre-booking of Covid Test appointment 'on arrival' at Kolkata Airport (CCU) was a mandatory requirement, even if I was not traveling from (or through) any of the 19 (nineteen) 'AT-RISK' countries notified by Govt.of India for the purpose of International Arrival. Moreover, Air-suvidha form of Govt of India which I had pre-filled with required documents, never asked me or redirected me to any Covid test pre-appointment site 'on arrival' by the international passenger. The QA executive at the Houston (Texas, USA) air-port check in counter informed me about this about this and said it has come from their internal memo. They even denied issuing me a copy or to take any photo of the same internal note. Though as per our understanding the same is not required as per Govt of India's latest guidelines in related to international passengers arriving in any of the Indian airports (including Kolkata). My subsequent telephonic call to Qatar Airways Customer Care centre also did not help. They only could inform me to send a mail using 'feedback' link in the Qatarairways official site and ensured that it would be replied within 12 hours. Even after making a complaint (through Feedback link in QA official website), I have not yet received any reply from them even after 4 days (besides an automated acknowldgement) of my complaint. In none of their earlier communication to me, neither Qatarairways nor by 'Kayak' / Indian Eagle, this requirement (even if it was mandatory) was ever been ever communicated to me. Suffered a huge loss due to this. Very much disappointed with the Qatar airways.
The flight was 2 hour late and they also misplaced luggage of many customer. Including mine.
Everything is good and will manage
You need to train your check in crew
Personalul foarte amabil si prietenos însă foarte frig in cabine in special pentru un zbor de noapte. Venind dintr-o tara unde minima este de 24 de grade sa stai timp de 5 ore la o temperatura de maxim 16-17 grade si in curent nu a fost prea plăcut.
Everything was satisfactory. I had a pleasant trip and the airline staff was very accommodating.
Contra: "Please review booking 33UZCS made through your app and costing $1493. I was blocked by Qatar airlines from boarding. I need help in getting the issue addressed"
Pro: "Excellent Cabin services."
Pro: "Yes the crew was amazing and food was good"
Contra: "Rest area could had been better"
Pro: "Best food. Best crew."
Contra: "Extra inch of leg space"
Contra: "Everything and being on time and not loosing all my luggage"
Pro: "Crew professional. Clean. Safety and security and health prioritized."
Contra: "food could have been better."
Pro: "Great crew and amazing food."
Pro: "The food its disgusting"
Contra: "Better service and better food"
Pro: "Everything was great, as the flight wasn't full, so we could relax"
Pro: "The supervisor on flight Doha to Charles de Gaulle was very helpful and knowledgeable. He explains to me th e process of how to help a person who is having a big problem to walk , Qatar Airways has a special service for person in needs of wheelchairs . Thanks a lot to that gentleman."
Pro: "I liked everything. Plane ride was nice and I felt welcomed. Had a good experience."
Contra: "Be aware! "When customers purchase tickets they are paying for transportation for the specific class designated on their ticket and not for specific seat assignments. Seat assignments can never guarantee." This is what they emailed me when they did that to me on my pre-selected & confirmed seats!!"
Contra: "Good job keep it up"
Pro: "I like that they deliver me safe and sound to Vietnam"
Contra: "I would prefer no interruptions while I am watching my movie"
Pro: "Food was okay and crew was okay"
Contra: "Seats were very narrow - Etihad has better seats. Entertainment system had poor sound"
Contra: "The changed the time of flight had to wait airport for 5 hrs"
Pro: "Food , Crew , Plane, Cleanliness and Entertainment were good."
Contra: "Didn't like the fact that I was never notified through email that the flight was from a different , newer airport in Islamabad. Originally my booking was from Benazir International Airport Islamabad but on the day of flight when I went to that airport , it was totally closed for operations and flights. And I asked people in the street e.g taxi drivers etc which airport my flight could be from. They told me that a new airport in Islamabad had become operational and my flight could be from the newer airport. I went to the new airport but I was late for boarding because my time was wasted in going first to the Benazir International Airport and then rerouting to the new airport. Fortunately the fight from Islamabad to Qatar was delayed and I was able to make it to the boarding and flew from Islamabad to Doha."
Contra: "There was not enough tome to catch my connecting flight and I had to stay in the airport an additional 6 hours and had to stay the night in the hotel and then get to Portland on another airline 21 hours later than planned."
Contra: "I didn't like that my original return flight selection was changed one month after confirming. The new flight details which were automatically chosen for me had me coming back home a full day later. This forced me to have to select a new return flight with an 8 hour layover."
Pro: "Service, crew, food"
Contra: "Seats are small"
Pro: "Flight was good n easy"
Pro: "Hindu meal only be vegetarian"
Contra: "All is good"
Pro: "Overall nice"
Contra: "Same as above"
Contra: "Should use 380 craft"
Pro: "just enough time in Doha between flights. Not too long not too short!"
Contra: "Asian vegetarian food can be of better quality."
Contra: "Poor service, didn't get to sit with rest of our party, food average, overbooked flight, no room for luggage storage."
Pro: "Wheelchair was assigned to me from terminal to inside plane. Crew was able to speak my local language. That was something awesome feel like home."
Contra: "Am satisfied with the services but free wifi was not there ;-)"
Contra: "We could not watch anything as my wife and my screen did not work."
Contra: "long long long trip in the middle of the trip ther is no water to wash my hands"
Pro: "Good entertainment choices"
Contra: "One of the rudest check-in staff I have ever dealt with"
Pro: "Individual entertainment"
Contra: "Boarding was mass chaos, crew wasn't very friendly. Food was passable, eggs were awful."
Pro: "I have never had such an easy long distance flight. Hope to fly with Qatar again!"
Overall good with excellent food.
The restaurant in the business lounge should work 24/7
We had 1h delay. We waited in the place for the whole time.
Contra: "No social distancing, very bad"
Contra: "Need better food"
Pro: "Both friendly and professional"
Contra: "All is perfect! They couldn’t be better"
Pro: "Short, sweet, and yummy! Short trip, sweet experience with their staff and boarding process, and yummy snacks."
Contra: "Baby crying very very tight dear space"
Pro: "Staff was good"
Contra: "6 hrs delays"
Pro: "The crew was really friendly and responsive. Boarding was easy and hassle free because Business class passengers had to go through a seperate gate to board."
Contra: "The food was OK, especially the appetizer as it was all cheese and since I dont like cheese, I rate it poor. The inflight entertainment was good but there was a lack of choices in music and tv shows."
Contra: "The ONLY thing I hate about Turkish Airlines is the necessity to go through security in Istanbul when you're in transit on an international flight. Not only do you have to go through security again - with the serious chance of missing a connection - but if it's a flight to the USA, there is serious additional security at the gate. Surely this is enough."
Pro: "Lounge in istanbul is probably the best I have ever experienced worldwide"
Contra: "Chaotic boarding with no priority system and allow too many cabin luggage that it was difficult to put my own little computer bag. Movies selection can be improved"
Pro: "almost nothing."
Contra: "The same food every time and its not high quality - even in Business class. The business class seats are uncomfortable, they don't recline far enough or provide adequate leg and foot support. The breakfast is not good at all and they seem to fry or provide stale croissants and danishes - they are always so hard and difficult to eat."
Pro: "The Airbus is such an extremely "customer oriented' airplane."
Pro: "I had a seat in the front row of the economy section so I had a lot of leg room. They kept the toilets maintained (cleanliness, supplies) throughout the flight."
Contra: "It was a 10hr flight and we were fed only twice... full meals at the top & bottom of the flight. There were no snacks or drink service in-between... a 6hr stretch. I fly a lot internationally and that was quite unusual and unwelcome. They also ran out of food"
Pro: "Food and drinks"
Contra: "Business class seats can be a bit wider"
Pro: "i like because can interline from qatar airways and baggage through as well. so i do not need to check in again."
Pro: "Comfortable seats and friendly crew"
Contra: "Food could be better esp snacks"
Pro: "Timeliness. Orderly boarding"
Contra: "Entertainment. Remote didn't work. Touch screen was painful to use."
Pro: "Friendly crew, entertainment system"
Contra: "No air or ventilation on the flight. I took four flights on this trip and all were hot and uncomfortable. Space was very tight. I’m not very tall, yet I was struggling to get comfortable or even eat in the small space of my seat."
Pro: "Crew is polite and professional."
Contra: "1. Limited legroom and space. 2. Would like additional cabin service for water etc. Also would like a non-dairy option for breakfast."
Pro: "Timely departure and arrival. Excellent landing. Helpful crew."
Pro: "Boarding process started early and was efficient. Short flight so not much to say."
Contra: "We seemed to arrive late even though the boarding started early. Last call was displayed on the monitors 40 min before the flight took off which seemed excessive to me. And in spite of this we still didn’t arrive on time."
Pro: "Overall the plane was very comfortable."
Contra: "Waited on the plane to takeoff for an extra hour without explanation."
Pro: "Staff are welcome and supportive.at Istanbul Airport kindly re-opened the gate for late passengers due to unexpected delays of preceding Turkish Airlines flights. Otherwise, I must have missed the flight from Istanbul to Rome."
Contra: "Delayed departure for nearly 3 hours from Islamabad to Istanbul (TK711)."
Pro: "The ticket was a good price with good service"
Pro: "Again, the crew was very young and greeting everyone with a smile, very accomodating. Loved the snack (Delta take notes). Time passed fast."
Pro: "i like the reception"
Contra: "i like how the crew welcome me.i all so like the food"
Contra: "The layover was too long."
Pro: "Short but comfortable and pleasant flight."
Pro: "I liked the food and the crew and the entertainment."
Contra: "I didn't like the trip two hours late."
Pro: "Sadly, nothing."
Contra: "Service Attitude of staff at Istanbul airport, no one wants to help Delays No options if a flight is missed Wrong information Visa machines at airport don't work"
Pro: "Movies on board"
Contra: "It was cancelled twice, and the third flight redirected to Bodrum, southern Tirkey. Should have taken us another route if Istanbul had a snowstorm. could have redirected us through Dubai to SFO, or Beijing to SFO."
Contra: "you can't recline your seat a bit backwards to get a nap. booked luggage is treated with absolute contempt."
Contra: "Canceled flight"
Pro: "Everything was great, on time and safe. I love flying Turkish Airlines."
Pro: "The best flight ever!"
Pro: "Good service"
Contra: "They need better movies and music"
Pro: "Love this airline!!"
Pro: "While in Barcelona, Spain I needed to change my departure time, there was the usual long lines ahead of me when a THY Associate questioned me about my travel plans. I explained to her that I needed to change my departure time and she took me out of line and escorted me to the correct window. Standing now at the correct window I was able to quickly make the desired changes. I was so happy I was able to avoid the long lines. THY is a Class A operation indeed. Thank you, Rudy"
Pro: "Everything from above and the fact that my bags got home untouched and on time. It would have been a disaster to have to drive back to Bucharest to pick them up at the later time like it happened with other airlines."
Contra: "Nothing at all"
Contra: "The food , the drinks were not cold"
Pro: "Good food. Flight was on time."
Contra: "Seat in front on me was broken. Reclined further than the rest on the seats, which limited the room I had."
Pro: "that we got to check in 2 bags"
Contra: "-lost one of my bags"
Pro: "Food and service"
Contra: "comfort seat, and narrowness"
Pro: "It was nice to receive a meal on such a short flight."