No food or entertainment. Reasonable seats
You asked about food and entertainment, but there was none. The seats were uncomfortable.
Daca tot se schimba avionul, ar trebui sa se tina cont si de faptul ca DACA AI PLATIT LOC EXTRASPACE TREBUIE SA BENFICIEZI DE EL! Am avut platit loc extra space care s-a transformat într-un loc normal. De toata jjena!
We couldn´t get the boarding pass on line although we tried many times during the previous 24 hours. They made us to pay a suplement of 30 euros in the airport. We have felt cheated.
Contra: "could not be delayed"
Pro: "To be going home!"
Contra: "Female crew taking orders then taking ages to ring drinks a d they move on to others instead of finishing what they were doing. Then you're lucky if you get given 1 sugar and no spoon lol."
Pro: "Food was excellent; boarding a litlle bit crowded, but didn't notice as had been busy; crew has been kind and helpful"
Contra: "Unconfortable chair seats; seatbelt too short; tables too low for tall ppl"
Pro: "The flight departed on time and arrived the same. The seat was a tad bit narrow for me but then I am a tall guy at 6'5". Crew was very professional. Ticket cost was a third of what the other airlines were offering for a Sunday fare. I'll definitely use BlueAir again!"
Pro: "The crew was well trained, kind and receptive. The pilot managed to drive through a storm and even arrive 10 minutes faster after leaving 5 minutes late."
Contra: "Passengers traveling with pets took our reserved seats. The places for our baggages were occupied. When addressing this issue, we were told to move further ahead to empty seats. There was no meal included, and the one we purchased could not be paid by POS."
Pro: "I canceled the flight 6 weeks ago, no refund issued."
Contra: "I canceled the flight 6 weeks ago, no refund issued."
Pro: "Boarding was quick and we arrived on time."
Contra: "When getting to Bucharest we were taken by bus and didn’t have a gate."
Pro: "Everything was quite fast, we were like 15 min before the plan ready with boarding, but then somebody needed medical assistabce and we left 15 min delayed. But that's ok, it's nobody's fault. Baggage arrived very fast in Hamburg."
Contra: "A minus for the Crew because when we arrived in Hamburg, people started to open the baggage boxes although we were still rolling (like 5 min too early) and they didn't say anything, so more people were following. When we arrived, almost all the people who could, had the baggage already with them. This happened in the past but the Crew stopped the people on time."
Pro: "Stupid survey can’t eliminate category that doesn’t ajgpply"
Contra: "I was unable to check n online (although the process was intitated well earlier than 12 hours prior to departure). The system charged y credit card for a seat reservation and then crashed with an error, both on my phone and laptop browser. When I called at 9:00 am (when their offices are open) to ask for help with what happened, I received no answer other than, "the check in system has just closed. I am unable to help you in any way". I booked another flight with another carrier, and did not take this flight., not do I plan to book with them in the future That being said, it is not the job of the employee to defend a poorly working system. Services need upgrade asap."
Contra: "flight delayed by more than 1 hour"
Contra: "I have booked with 2 checked in baggage pieces. On check in I was told no baggage was paid and I had to pay 100€ for the baggage."
Pro: "Boarding was good, flight and crew were good, had refreshments and food which came as a surprise. Overall I had a very good flight."
Contra: "I liked everything"
Pro: "Clean enough"
Contra: "Charged £60 for hold luggage because the airline’s unstable website wouldn’t allow me to book in advance (£20 extra in the airport). Plane was delayed because they were late allowing passengers to board and missed the runway slot. Seats were uncomfortable - it was an older airframe."
Pro: "The added touches make all the difference! We didn’t expect free food and was delighted to receive breakfast. The chairs were much more comfortable than any other plane I’ve been on due to the adjustable head rest, and as a regular flyer to Cyprus, this made a difference. The sweets served just before landing is an excellent idea and something that we do need due to our ears, so this was appreciated. staff were attentive and pleasant."
Contra: "To have the menu and duty free booklet at the beginning of the flight would have been helpful."
Pro: "Flight Attendants very good"
Contra: "Dusseldorf to Warsaw: Boarding terrible including assistance and messaging. - Boarding chaos - Late flight out of Dusseldorf (about an hour) - Just before landing, pilot announced all connections would be made - (and even mentioned chicago) - Connecting flight was gone when I arrived at gate, and I was quick in getting to gate from prior flight - next flight caused 5 hour layover in Warsaw Warsaw to Chicago Boarding terrible including assistance and messaging. - Boarding chaos - Late flight our ot Warsaw (about an hour) - no messaging at gate about reason for delay - kept increasing departure by 5 minute increments; started at 16:40 ended 17:05 (I beleive) - once boarding was complete, pilot said delay was due to wait for connections (boarding was an hour and 15 minutes late). Very frustrated"
Contra: "The plane seemed very old, toilet in poor condition."
Pro: "Flight was delay by 1 hour consequently my luggage did Ot arrive with me to Katowice on top of that there is no more flights today from waw to kat with lot Airline"
Contra: "Serive to pay extra luggage very very slow"
Pro: "The free snack (biscuits and drink). The hard-working attendant (having to stuff all the baggage into the overhead lockers). Boarding at the rear door enabling me to get to my seat early."
Contra: "A slight whistling noise coming from the rear of the cabin, not too bothersome but it's there (I think the plane is getting a bit old). Not being able to disembark from the rear."
Contra: "It was very hot on the plane. There was no legroom in my seat, it was very uncomfortable."
Contra: "It was very hot on the plane. There was no legroom in my seat, it was very uncomfortable."
Pro: "Crew, polite and friendly"
Contra: "delay of more than 6 hours and incorrect information"
Pro: "company gave out free drinks and snacks"
Pro: "Easy to book on phone no problems getting boarding passes etc."
Contra: "Could not amend my booking tried to check a bag online after printing out boarding pass. Had to pay £46 for a 11k bag each way."
Pro: "Flight on time . Attentive crew . Good price ."
Contra: "Lack of leg room ."
Contra: "The actual flight was good, but to try and check in on line is murder..the website needs a totally new revamp, both to & from Larnaca I was unable to check in on line. You enter all your details press confirm and it is supposed to go to the next instruction, but a message appeared then took you back to your previous page and you had to input all your details again..this happened many times before I eventually gave up."
Pro: "Arrived early to destination"
Contra: "Lack of entertainment also limited drinks"
Pro: "The flight was punctual"
Contra: "I got charged twice for luggage and couldn't get a refund"
Contra: "I had to make my own way home from Manchester.. plane diverted due weather."
Pro: "Leg room and reclining"
Pro: "On time , crew good... no complaints"
Pro: "Cheap in price, unexpected free snack on outbound flight, relaxed attitude to luggage, both hold and carry on, chartered unscheduled flight after original was cancelled"
Contra: "The fact our original flight was cancelled and we were delayed by 7.5 hours. They communication from the airport crew was little to non and flight time changed 4 times. They even told us difinitively that we would board at a certain time only for us to actually board nearly 2 hours later. They, without a doubt, knew the rescheduled flight time but strung us on anyway - I believe this was so they could save money on hotels"
Pro: "staff very friendly and polite ..airplane wasnt full so i get the chance to have a nice fly with my 2 little sons"
Pro: "Everything was awesome!!! I am going to buy only from you my next flights."
Pro: "I recomand to Everyone to use the airlines!!Very good quality"
Contra: "Nothing , was everything perfect!The stewardesses very nice"
Pro: "Reliable and friendly staff. Even offered a free soft drink and sandwich on a short haul flight."
Pro: "comfy seats and a breakfast thrown in !"
Contra: "not much"
Pro: "Leaving more or less on time serving food & beverages on a low cost flight Even though I didnt eat (carb free, there were'nt any friut or vegtebles) yet the idea was thoughtfull."
Contra: "Seats rather narrow"
Pro: "am ajuns chiar mai devreme, personalul foarte dragut si amabil , scaunul comod , mancare si bauturi bune."
Pro: "Good price, comfortable seats, nuce food and candies"
Pro: "Staff on board was friendly"
Contra: "Planes were late Issue with on-line check-in Non responsive contact center at high cost per minute Absolutely inadequate space for knees, am 1.93 and my knees were stuck all the way during the flight although I had upgraded to a seat with better space. Old aircraft"
Pro: "The service was OK, we flew on time and the flight itself was pleasant."
Contra: "The interior of the aircrafts looked old and a bit dirty. The feeling is that you are flying on a poor low cost service."
Pro: "The crew is very good"
Delayed by 40 mins, unclear why. No information given.
The flight was delayed, the aircraft was changed last minute and my partner and I got separated, though we paid for the emergency exit seats. Accidentally I spot it and then it was sorted out.
Great airline feels a lot more expensive than other budget airlines. No complaints whatsoever
Zborul a avut intarziere la plecare iar cand a aterizat am asteptat sa vina autobuzul sa putem cobori din avion. Totul a fost groaznic decand am plecat din Buc catre Roma si inapoi. Nu ma asteptam sa fie atat de slab serviciile si timpul de asteptare atat de mare cu intarzieri. In plus sunt multe cerinte sa poti zbura: masca FFP2 iar echipajul nu are asa ceva dar noi suntem obligati sa avem, se cere test pcr sau antigen pt cei vaccinati, nu e normal asa ceva. Asta inseamna sa ne faceti pe noi cei vaccinati niste prosti pt ca ne-am vaccinat. Urat din artea voastra. Bani dati aiurea pt ca nu ne-a mai cerut nimeni asa ceva. O abusurditate. Ar trebuii sa ne dati banii inapoi, bani cheltuiti degeaba fiind vaccinati cu buster!!!!! Am fost taxati 40 euro pt 3 check-inuri pt ca nu am facut check in cu 3 ore inainte de zbor deoarece aplicatia nu a mers. Am platit pt ca serviciile voastre nu merg si sunt proaste. Voi face plangere la protectia consumatorului! Mariana Bataus
Everything was great, thank you.
Cei care călătoresc alături de oameni cu probleme, viitoare mămici, etc så fie cît se poate de înțelegători și comunicativi! Niciodată nu știi unde te duce viața!
O mică parte din călători ar putea încerca så fie mai ascultători și disciplinați. Nu îi costă nimic și nici nu este imposibil!
Positive: The flight was on time, which is quite a rarity, especially for low-cost carriers. The flight attendants "upgraded" me to an extra legroom seat (although it was more for practical reasons, as they needed someone by the emergency exit). Negative: In full Covid-19 pandemic wave, most of the passengers were checked for boarding, but instead of either being allowed to directly board the plane or at least to wait in front of the boarding gate at a relatively safe distance, everyone was crammed into a tiny space between the boarding desk and the actual gate. I'm not sure I wouldn't been comfortable being piled together with 150 other people in a little over 50sqm in "normal" times, let alone during a pandemic. Also, despite the plane only being at around 2/3 capacity and most of the extra legroom seats being unoccupied, the flight attendants were very reluctant to allow a fellow travel companion to sit in the same extra legroom row with me, because "these seats cost more than the regular seats", which I thought was very petty (regardless of whether it was company policy or the attendants' own rigid attitude towards the situation).
The flight was delayed for almost two hours. We had to wait in the bus before boarding for 30’.
I voli sono sempre in ritardo.
Organizare execrabila! Nu a existat niciun fel de distanțare!!!
Contra: "More leg room and reclining seats"
Pro: "Crew were very professional"
Contra: "The seats"
Pro: "The food options were amazing and the wine was very nice!"
Pro: "Everything went exactly as it should with any flight - check-in (long queue, but multiple desks open so it didn't take long for everyone to check-in on time), boarding (swift and efficient), operation (no technical issues, no unpleasant experiences, flight departed and landed on time) & plane (fairly new and clean aircraft)."
Contra: "Not being connected to a jet (boarding) bridge, despite the aircraft being parked right in front of the terminal, next to one of these connecting bridges. We had to take the bus circle the terminal for what felt like an unnecessary expense-cutting choice made by Wizzair."
Contra: "You must check in few hours before the flight. Checking in at the airport will cost you 35€. Besides that, the boarding took almost 40min and the seats are not comfy at all. That said, i would rather pay extra $50 and fly with normal company."
Contra: "Larger leg room"
Contra: "WizzAir's service. The flight had an 8 hour delay due to bad weather, while Tarom had a flight on the same route, under the same circumstances, and managed to fly to and from Valencia within a much more acceptable 2 hour delay."
Pro: "Nothing. Horrible experience overall, but what you pay is what you get."
Contra: "Pretty much everything..."
Pro: "One of the very rare on-time, efficient and smooth flights with Wizzair. Check-in was fairly quick and incident-free, despite some of the other passengers reporting problems with the procedures and the staff. Boarding was quick and the flight actually arrived 10 minutes earlier than scheduled."
Contra: "As usual, the cabin crew is adequately polite, but not overly friendly, the food & beverage range is mediocre and overpriced at best and the entertainment is virtually non-existent."
Pro: "Extra legroom seats are a godsend (but that's applicable to any airline, not just Wizzair, although they do seem to have a few more of these than other airlines - low cost or not). Also, despite a 35 min. initial delay, we eventually landed only 15 min. later than the scheduled time."
Contra: "The boarding process at Gatwick was disastrous. There were only 2 agents, none of which spoke proper English. Also, one of them was busy checking each individual carry-on bag with unnecessary extra scrutiny, only to provide customers to the second agent, which was taking the payments for extra bags."
Pro: "Prices on in flight purchases"
Contra: "Boarding was ridiculous, check in lady had no idea what an infant is and how their own app works. Suggested us to use the e-gate with an infant and angrily put us at the back of the cue. The infant wanted to breastfeed..."
Pro: "We landed"
Contra: "Customer service, communication between check in and boarding agents, clear rules. On time departure as opposed to 60 minute delay on the runway"
Pro: "I think some of the issues were passenger related, and passengers not listening to the crew. So it wasn't so much I liked it but some of the crew's attitudes were warranted based on the passengers."
Contra: "We were loaded onto the bus to take us to the plane and then stood on the bus for 45 minutes! Then were delayed even longer. With zero explanation the entire time. Additionally having to pay for even water is a bit much, especially when I came prepared, but drank more because it was hot on the bus."
Contra: "Delay on departure and no bus at arrival"
Pro: "mi-a placut pretul"
Contra: "au transformat cursa aeriana intr-un butic"
Pro: "The flight was on time, even though it left with almost 30 mins' delay (despite the fact that boarding was complete with a few minutes before the schedule take off time)."
Contra: "Seat comfort - the seats are tied with Ryanair for worst comfort (rigid and very cramped). Worst of all, though, as with Ryanair - seat allocation. Please, stop this "even though you're travelling together, you may be seated separately unless you pay to choose your seats" nonsense. It's ridiculous!"
Contra: "1h 45 minutes waiting for luggages in Bucharest Otopeni. Still not delivered."
Pro: "I liked how the crew on the plane worked. Very nice."
Contra: "I didn't like the tedious boarding process when we were all herded into a very confined space. Also there was a cabin baggage issue that came up that might have been avoided if the new policy would have been made more obvious during the ticket purchase process."
Pro: "All and all great value for the money"
Pro: "The price"
Contra: "The borsing from terminal 1 is should be highlight The man in the check in and bording wad not nice at all. He didn't answer any question. They took our hand bag. We couldn't take it to the plan and no one explaon why."
Pro: "Smooth flight"
Contra: "No terminal connection"
Pro: "The flight was overbooked so they took my wife of the flight"
Pro: "Nothing really"
Contra: "The staff took ages boarding us because they were obsessed with trying to scalp people for exceeding baggage limits. Nothing free aboard, no entertainment, the seats were uncomfortable too."
Pro: "Nice crew"
Contra: "Both flights were Delaid. It was unorganized in every point, felt like chaos. Ryanair sells same services for cheaper price, so I thought it was overpriced."
Contra: "My husband was seated in row 2 and I was seated in row 29, even though there were many spare seats in blocks of two and three that we could have been sat in; then I was forced to put my carryon luggage in the hold, meaning I had to wait ages at the baggage reclaim on arrival, and was late for my air BnB check in. When I booked my flight I deliberately chose not to check any luggage, spent time planning what to take so that it would fit in a carryon bag, and measured out my liquids into small bottles so that they passed the liquids restrictions: all effort and time spent in vain due to Wizz Air. I was furious!"
Pro: "Maybe the food selection and the price of it."
Contra: "I paid priority still wasnt able to board early and had to put my only bag under the seat."
Contra: "Very long queues at boating in Charleroi airport"
Pro: "Price price price"
Contra: "Messy boarding"
Contra: "Lost our baggage, took a day to get it. Paying to sit next to your travel partner is ridiculous."
Contra: "The approach of you, all together, should improve, be friendly, more can do attitude...Was not good at all, think to fly again with Wizz or NOT!"
Contra: "There was a mix up and the Wizz Air website did not work. Therefore, I couldn't check in a get my seats booked. I also could not prepay for my luggage so they overcharged me at the airport and had an attitude about it. My luggage was given three different prices quotes. I am very upset their website didn't work and they ripped me off at the airport."
Contra: "When I went to check in an hour before my flight, Wizz charged me and many other passengers an unexpected 40 euro fee. They claimed the fee was for checking in in person---and then they also claimed it was too late to check in online. There is no information in my flight confirmation from Flightnetwork.com, which i purchased on kayak, indiciating that such a fee would be charged. Many other passengers had the same experience."
Contra: "I wasn't to bucharest because on the phone the laidy said to me i can travel with my driving license because my id was lost and at the gate they stop me i lost all money from ticket plus transport to airport and back you should refound my money this company is the most worst company in the world"
Contra: "There was a delay 1 hr poor service no apology"
Pro: "Arrived only slightly delayed"
Contra: "They made my boyfriend pay 35 gbp for a case 5 cams longer than their stipulation. Yet, lots of other passengers didn't have to pay. Sheer discrimination. Crew is unfriendly and refused to help me place my bag in over head locker. Really poor professional s"
Contra: ""Wizard of Oz Airlines" I'm surprised the pilots didn't ask for another hidden fee! Please book a full fair on a major carrier instead of hidden fee fiasco at the airport. headaches before a flight. Keep in mind no wizz staff to talk to before flight or in Budapest. Private contractors from airport do all the check in process and departures."
Contra: "Ryanair announced that we could postpone the flights without any cost due to corona virus and when I tried to reach them/to change the flight date the change tax was still there."
Contra: "Customer service on boarding, which is now necesary related to rates"
Pro: "Quick online check in"
Pro: "The crew was very good."
Contra: "The advertising is not good; in fact ,the conditions are of a low cost but the prices are of luxury."
Contra: "Better seats too tight"
Pro: "On time"
Pro: "Hubo una persona discapacitada a la se necesitaba ayuda. Y le dijeron prioridad para sentarse primero en su silla del avión. Entonces las azafatas inmediatamente dejaron pasar los pasajeros creando así un bloqueo en medio del avión que tomó mucho tiempo."
Contra: "La comida estuvo bien. El servicio a la silla fue rapido.. Aunque los precios no son los mas económicos"
Contra: "Staff were quite rude and didn't spend time explaining the delay we were having in English"
Pro: "Bad and expensive"
Contra: "Bad expensive and delayed"
Pro: "What did I like: Price, punctuality"
Contra: "What didn't I like: Comfort (3h1/2 on these seats is inacceptable), embarcation through "bridge" in Madrid, outside stairway in the rain!"
Contra: "-On 20/12/2017 the flight was expect at 09:50 it was delayed until midday. -On 05/01/2018 I had received a message(on my mobile phone) to confirm my return and I try many times to do it without success. so i did my best to trying to call the number 080000834000 and the person who attended my call ask me to repeat several times which it make me disappoint. So i have to paid 50. 00 euros for it and plus I had to pay 40.00 euros for each suitcase (total 2 suitcases = 80.00 euros) Which i suppossed i had been paid when i booked my holidays, and no much information has been given in it. in the end too expensive. I will look at other low cost airlines in the future."
Contra: "The gate for the flight was changed at the last minute and the flight departed 30 in late."
Pro: "The usual Ryanair ‘quality’: you get what you pay for."
Contra: "Flight was delayed due to technical issues… issues that were detected with all passengers and luggage onboard! 2 hours anda half delay!"
Contra: "Flight was delayed took forever to get us on the plane"
Pro: "The seats are roomy enough. The plane was very clean although it had just landed before."
Contra: "The flight was already late when we boarded. Even so, everyone on the plane was switching places between themselves causing additional chaos, with the flight attendants’ approval."
Pro: "It was nearly on time. Only ten minutes late."
Contra: "Pilot wasn't keen on communicating with us poor passengers. Where were we flying? What speed? What were we passing over? Perhaps that information would cost extra."
Pro: "Easy boarding, cheap, quick and comfortable"
Contra: "paying extra for 20 kg luggage"
Contra: "Nos hicieron esperar dos horas para luego decirnos que iban a cambiar de Gate"
Contra: "It was a 6am flight on Monday morning and the crew did not stop using the speaker for stupid and things. Trying to sell all type of good and perfumes. Please a bit of respect for passengers, Its very intrusive."
Pro: "Flight was comfortable, from a flying point of view."
Contra: "The "preboarding method". Waiting standing up for an hour. Comfort on board is quite "Spartan", meaning not enough room for anything, no amenities for free, etc, etc..."
Pro: "Typical Ryanair flight. You know what you are getting"
Contra: "Delayed. Chaotic boarding"
Pro: "Safe, clean"
Contra: "To difficult to get boarding passes on line . Site has a problem changes info. Had to cancel two flights because they were not helpful.your person who took our nfromation on line gave us confirmation then at airport would not let us board even though the info was on her screen at airport. There fore we had to cancel another flight through you , cancel car rentals etc,hotel, no I was not pleased with service. We missed gong to Lourdes, had to book another flight to Madrid spent entire day at airport trying to go some where as you had no other flights which was costly, many expenses we had no counted on and your girl was rude and left the counter went on here break leaving us standing there with 2 young kids and myself k 83 years old.so we could continue our trip very disappointed"
Contra: "Delayed, no info, bad service on board"
Pro: "Got me to Rome."
Contra: "Flight was delayed. Had us standing in line for an extra 45 minutes. In adequate seating in the airport. The seats on the plane are extremely uncomfortable."
Contra: "I thought the price from Madrid to Rome was really good. Just didnt realize you end up paying more than a regular flight price with all the luggage fees"
Pro: "It seems if you don't pay for the seat attribution, the system splits automatically group/couple even if with infant! My husband and I have been separated by more than 30 rows but we had 2 aisle seats! Hopefully a kind person has accepted to exchange his middle seat with my husband seat. In addition, there was no priority to boarding with infant if. You don't pay the priority boarding (although we have to carry the baby in our arm). We have to ask several times to have the specific belt for infant, hopefully it was not our first flight and we knew it was mandatory! We have as well asked for a life jacket for our 4 months baby and they informed us infant and adult life jacket are in the same place above the seat..."
Contra: "Lack of safety rules for infant (to request seat belt, no infant life jacket) Priority of buying options rather to help when traveling with infant (automatic separation on seat distribution, no boarding priority)"
Contra: "its the first time and no more the worst airlane"
Pro: "The flight was early into the destination."
Contra: "The same bags we used to get there from Dublin were no longer 'acceptable' on this flight. We did not buy a single thing to put in our bags in Madrid and yet my luggage was 2 kg over and we had to pay an additional 20 euros and they said my husbands was too large to carry on - though we did prove to them if fit and they eventually let us but it was an ordeal (they didn't even bother two people in front of us with the exact same luggage). The Madrid Ryanair employees could learn a couple things in hospitality from the Dublin ones."
Contra: "We pay 135 euros por Boarding Passed and a piece of luggage very small. What an INSULTED!!!!. We felled abused and assaulted. NEVER more... What a mistake. We are Frecuently Travel around the world and we telled that to aour friends. Again????...No Thanks!!!"
Pro: "Staff were friendly"
Contra: "Huge delay of 9.5 hrs No indication of issues Bought a priority boarding ticket but no queue for it Seats as uncomfortable as always"
Contra: "We had trouble checking in beforehand we got there 2 hrs early and were still charged extra $100 dollars to print our boarding pass. THIS IS unacceptable"
Pro: "Getting home"
Contra: "The delay no information why Struggling to find room for your bags when you have paid for luggage Staff where rude when you asked questions why we are late why no room for bags"
Pro: "although the crew had to make an unscheduled flight, they were very nice"
Contra: "the airplane had a technical issue (they told us it had a flat tire during landing) but they didn't manage to change the wheel and we had more than 4 hours delay. We had to wait for another plane to land in Timisoara (from London) and they scheduled that plane to take us to Bucharest. They should be honest from the beginning instead of telling a lot of lies - it may avoid a lot of conflicts between passengers and crew."
Contra: "We departed an hour late. The crew was very unprofessional. The landing wasn't good. Kept the light on."
Pro: "Cleanliness, polite crew, on time departure and landing. Good price."
Contra: "Priority boarding line....weird spit behind columns @ the gate, like we were hiding... uncomfortable spot, no chair / bench to sit for elderly passengers."
Pro: "The efficiency of the crew"
Contra: "The flight was almost an hour late"
Pro: "We got comfortable seats. The crew was lovely Overall it's nice."
Contra: "All the handling with the luggage was complicated"
Contra: "had to pay E.45 extra at the counter because "didn't pre-check online", which feels like there is no point in even trying to use cheap tickets if they charge you for extra things without a warning"
Pro: "The aiircraft crew."
Contra: "Me and my colleague were obligated to pay a 45,00 euro fee per person for not doing the check in online. This was our first and last time flying with Ryanair. I was in vacation for the last week before the flight and did not have any internet/mobile access (no internet and no mobiles for vacation). At the check in the operator told us to pay a 45,00 euro fee for not doing the check in online. I appologize but no more Ryanair for me and all of family, friends and acquaintances."
Pro: "i enjoyed nothing"
Contra: "The staff completely skipped over me when offering drinks and snacks. They offered the other two people in my row food but not me. I literally had my credit out and they just skipped me. The people at the check in desk didn't have any sort of protection for my bag. (Big camping backpack with lots of straps) but the people in CGN did. I don't understand the inconsistencies. And then to top it off nobody informed me the process of customs. I was unprepared because of this and ended up waiting for 1.5 hours. Completely unprofessional in all aspects. I will not be flying Ryanair again."
Pro: "brand new aircraft... good service..."
Contra: "absolutely nothing was wrong"
Contra: "Other passengers taking on too much carry on"
Contra: "When I bought the ticket, the plane was supposed to leave at 4:10pm, then it was changed to 4:30pm and although I asked for help explaining that I was going to miss my connection they said there was nothing they could do for me. So I lost my next flight and had to spend the night at a hotel at my own expense. They charge extra for checking in at the counter (43 euros), for your bag (40-60 euros), and their kg limit is 20 as opposed to 23 that most other airlines have, so they charge 10 euros per extra kg. During the flight you have to pay for everything you may want to eat/drink, including water."