Găsește zboruri ieftine de la Nürnberg către România

Pro: "Great attentive crew."
Contra: "Boarding has no groups, seats are small"

Pro: "The crew was very professional and courteous."

Contra: "Boarding was late and line was very lonf"

Pro: "The crew was very accommodating"
Contra: "Entertainment system was old and with few choices"

Pro: "Crew Was very friendly , smiley, and welcoming."
Contra: "Movie selection could have been better, but was ok."

Pro: "Great scenery!!!"

Pro: "Arrived on time"

Pro: "Service god"
Contra: "Seat was broken. Would not recline. Challenging when already very tight Entertainment did not respond to use English as language choice"

Pro: "Crew was lovely! Friendly and happy. Well organized and responsive."
Contra: "Overseas flight seats were tight going and coming, and being that long a flight you feel you are sitting on top of your neighbors. Air quality descends on a long full flight, it became claustrophobic by the end. There was only an option for vegetarian-vegan, but I am not vegan. I won't do that again. My daughter's bag didn't make to SFO, even though we were early to check in."

Pro: "I thought my out flight with Lufthansa would be good but it was surpassed by the return flight with Swiss Based on my experience I believe Swiss should be a 5 star airline as well"
Contra: "A slight delay"

Contra: "Not enough sandwiches for all passengers on board Seat rows very close together, no way to avoid contact with seat in front"

Contra: "plan was late for any reasons...."

Pro: "the premium economy section was very pleasant, well worth the $150 upgrade price. Though they should have included priority boarding."
Contra: "One hour delay in boarding, two hours sitting on the tarmac due to cargo loading and overweight issues. No notices, very poor communication."

Pro: "Swiss is the best"

Contra: "Worst travel experience ever and I’ve traveled the world. Red eye flight delayed for 3 hours. Missed connection flight with not a lot of options. Waited for another 3 hours to get rebooked and have to stay at Zurich overnight and only to find our checked luggage is no where to be seen. First and LAST time we fly Swiss Air!!!"

Pro: "Attendants were very courteous"
Contra: "Very little leg room Seats were quite uncomfortable"

Pro: "I had a wonderful experience the whole way through."
Contra: "The TV froze and stopped working for me. Thankfully it was the last thirty minutes of my flight. Mine was the only that appeared to be broken."

Contra: "The seats were uncomfortable, smaller aircraft"

Pro: "SwissAir is the best airline ever. Modern, comfortable plane with space - excellent for long haul trips. Zurich is also a great airport in which to change planes."

Pro: "We were about on time"
Contra: "No power outlet, cramped due to passenger reclined fully also made using entertainment screen impossible."

Contra: "The seats in coach plus and Bussines were terrible"

Contra: "Boarding is a mess There is no order at all That delays the flight"

Pro: "Friendly staff"
Contra: "Paying for WiFi."

Pro: "Very friendly and efficient Good food"
Contra: "Zürich airport early closing at night so difficult to check in and drop off luggage"

Pro: "Friendly service and food"
Contra: "Older plane with no entertainment"

Pro: "Crew was nice."
Contra: "Cabin is old and needs updating. For the cost of the ticket, I expected better entertainment, more room, and better food."

Pro: "I hope this carrier grows by leaps and bounds. The plane was new & clean, the pilots executed flawless takeoff & landing, the flight attendants were friendly to a fault, the plane left on time & arrived early. Round trip Orlando-Venice was $980 round trip. The only niggling detail was the somewhat limited selection of movies."

Contra: "I have just had the most unpleasant experience with Swiss Air and feel that anyone on FB should be very careful when dealing with this airline. I am a Gold Member of Star Alliance for more than 20 years and have flown dozens of times on Swiss and would expect courtesy and consideration in return for my loyalty to their airline. Their flight from Hong Kong to Zurich leaves at 00:15. I mistakenly booked this for Nov 9th instead of the intended late evening of the 9th which then turns out to be Nov 10th. When I discovered my error, I called Swiss at least six times to explain my error and ask if my son could stand by for the same flight on the 10th or even apply the amount to rebook the same flight the next day. ZERO flexibility or consideration. Missed flight, lose entire value. Start from scratch. Astonished that an airline that claims to be serving their customers would treat me this way. I travel through Europe at least 6-10 times a year from Asia. I will now route through Frankfurt, Munich, Paris, London, Vienna, Instanbul or even Moscow before ever going through Zurich again. I encourage anyone making travel plans to be very careful when considering flights with Swiss Airlines. Perhaps this treatment of a loyal customer explains why they went through bankruptcy already once."

Pro: "Service"
Contra: "All was great"

Pro: "It was okay. No complaints. I appreciated that I was given a seat near the front to run and make my next flight."
Contra: "my ticket was changed and messed up and could be due to language and understanding, I ran a lot to get to my flight and had to go back and forth between the check in line and ground force and wait out of line until a resolution was found."

Pro: "The food"
Contra: "There was one flight attendant that was rude. The reat were very nice."

Contra: "Seats too small/legroom."

Pro: "Everything"
Contra: "Check in"

Pro: "Entertainment was great, planes was very clean, the food was excellent and the staff was friendly."

Contra: "flight and luggage deliver delayed. Missed meeting as a result"

Contra: "Minimalist breakfast."

Pro: "Boarding was on time. Staff very courteous. No complaints at all"

Contra: "Both flights were excellent. At Zurich airport is were I was disappointed in some staff at the gate. Two employees were rude towards me but the flight home & the staff made up for it for being very friendly & helpful. Over all would fly Swiss air again"

Pro: "Everything except the earphones was great"
Contra: "The earphones are bad and connector is 2 pins, so couldn't use mine."

Pro: "my wife needed a wheelchair, so we were whisked between terminals. but if we had had to negotiate that long distance by ourselves we would probably have missed the connection because there was only an hour layover and the distance between gates was great"

Pro: "Accommodating"
Contra: "Flight attendant spilled hot tea on me and he didn't help me out. The other flight atttendant assisted to my burns. I have 2ond degree burns on my arm from this incident."

Pro: "fast, all good"
Contra: "-"

Pro: "Friendly and attentive staff, plenty of good food and beverages. Comfortable seats"
Contra: "There wasn't anything bad"

Pro: "Boarding and staff okay"
Contra: "Terrible plane ; no room , the most miserable flight we have ever been on"

Contra: "At the check-in gate there was pandemonium. It was not clear how to proceed. The lines were long and disorderly. Since I had passed through passport control, I didn't think I would need to go through again just before boarding. I was in line, ready to have my boarding pass scanned when I was told I needed to have my passport checked! I had to step out of line, go back and get my passport checked, then go back in line to board! I could not get an assigned seat until I got to Zurich. I needed an aisle seat (I had a bladder infection and would need to use the toilet often). It was left up to me to negotiate with my neighbor to switch seats--- the crew would not help at all. I was cramped in my seat. The man in front of me put his chair too far back; I was difficult to work on my laptop with so little room between me and the table. The snack was horrible---uncooked, tasteless calzone and ice cream."

Pro: "Loved the entertainment. Food was great!"
Contra: "There was no indication of what line went where while in the boarding process. Nobody told us that we needed to get a blue stamp (??) on our boarding ticket, for what I still don't know. So then we needed to get in ANOTHER line and get the stamp and then stand in line AGAIN just to get on the plane! For being Swiss you'd think you'd have this part down AT LEAST! Boarding by seat number would have been a better idea. Everybody was all over the place getting their bags stored above."

Pro: "only a short 1 1/2 hr flight but the attendant was wonderful."
Contra: "only problem was with the pull out tray. We were in a bulkhead seat and my husbands tray was loose and tilted and his juice spilled all over. The attendant was very good and helpful in cleaning up. Think that the trays should be checked and tightened if necessary."

Contra: "The flight was overbooked, boarding took forever."

Pro: "Cabin Service was excellent."
Contra: "OMG the seats are so close together it's very uncomfortable in coach. If the person in front leans back forget it. Not enough room for average sized person. Forget about it if you're a big person."

Pro: "The crew was good. The seats were not comfortable."
Contra: "food could have been better."

Pro: "The crew were friendly and responsive"
Contra: "N/A"

Pro: "Nothing"
Contra: "Passengers were throwing up and the crew did not pass through the cabin to provide any sickness bags. I had to swap my first row seat to the last row as a passenger next to me had thrown up which had caused the entire seat to be dirty."

Pro: "Good, staff"

Pro: "crew and service are great."
Contra: "the last leg, Istanbul to DC was completely full. i was seating at the back (33K). after the meal, i wanted to recline and the man behind me started yelling as he has water on his table. i apologized and asked if i can recline the seat and he yelled again and said i cannot recline my seat. i talked to the flight attendant and she wanted to move me to a middle seat. i declined and eventually the man said i can recline my seat. but i mean, seriously, i got yelled at for trying to recline my seat and got no apologies from anyone."

Contra: "Flight delayed more then an hour without anyone knowing anything about it."

Pro: "Service was excellent"

Contra: "Why were they first from the Turkish Airlines staf to puschese new tickets and pay out of packet"

Pro: "Food"
Contra: "Movies are not very new, i was asked to clear security again at istanbul gate after going to bathroom but i guess that makes me feel safe even though was inconvenient"

Pro: "Everything"
Contra: "Nothing"

Contra: "they lost one pc of luggage which is not good but otherwise we were hasppy"

Pro: "Combo deal....It might not sound funny to many but my 21 hour lay over gave me an opportunity to visit instabul and that was great."

Pro: "My flight from Budapest to Istanbul was delayed by weather and heavy flight traffic in Istanbul. At booking time, I had only a 1 hour layover, which I commonly NEVER schedule. Upon arrival at the IST terminal gate, I exited quickly and was met at the end of the runway by a Turkish Airlines customer service rep, permitting me to transit directly to the transit lounge, rather than sending me back through security yet again. As she looked at my boarding pass for the next flight, she knew who I was and she sent me directly to the proper gate for my next flight. Turkish Airlines, you ROCK! (My bag even made the connection!)"

Contra: "There simply is not enough room for such a long flight. I havent Flown in a while and was surprised at how tight the seats were since i last flew - both flying from the US to Istanbul and vice versa. However, for the shorter two hour connecting flights, from Istanbul to Tel Aviv, the seats seemed to have more room. This does not make sense."

Pro: "World-class service at a price, convenience of connections, still free seat resevation and decent luggage allowance, two suitcases, for all of which other carriers extort extra payments."
Contra: "Little bit quicker tray collection after meal."

Contra: "Too hot inside the plane. The back of my t-shirt was wet from sweat."

Contra: "The flight wasn’t on time it was delayed for 2 hour , and the landing was very scary"

Contra: "Leg space on this flight was less compared to other flights I had with TK."

Pro: "The food and boarding went fine."
Contra: "There was no air in our section of the plane. The entire flight from Houston to Istanbul was miserable. It was 85 degrees or higher, and every chance we got to complain to a flight attendant was met with dismissal. We were told they were trying to fix it, but really there's nothing they could have done, and they shouldn't have made it sound like if we just waited a little the problem would get fixed. Not only was it hot, but there was no actual air flow of any kind, and as a person with Asthma this was extremely uncomfortable. Our section was right behind the first class section, and the flight attendants kept trying to keep us separated with the curtains, even though the only way we were getting any air was from that cabin. We consistently requested them to leave the curtains open in the hopes that some air would make it's way to us, but there was little change. Some families with newborns were moved to first class, and some passengers were able to scout out and find other available seats throughout the plane, but for the majority of us in that section, we had no air, and were treated very poorly for as much discomfort as we were going through. There was no apology and little acknowledgement to the problem at hand and I felt personally very disrespected by the whole experience."

Contra: "Long flight"

Pro: "I like the comfort, food and the entertainment."
Contra: "As much as I love flying Turkish Airlines, they have this problem of boarding passengers on time as they now feel like "hot cake." They need to improve in this aspect."

Contra: "departure time changed 3 times"

Pro: "The food, it's excellent.The entertainment system is really complete."
Contra: "One of my bags arrived broken. I'm contacting Turkish Airlines about it."

Pro: "the entertainment options were plenty and the crew was very warm"
Contra: "The leg room was not sufficient"

Pro: "All was great"
Contra: "All was great"

Pro: "The entertainment options were great."
Contra: "The first delay during my trip was due to an emergency but my layover was delayed again. I'm not sure if this is an outlier event or if this is a pattern."

Pro: "Food Was good and right amount."

Pro: "I loved the staff and the services provided. Food was excellent and the overall flight was just amazing."

Pro: "Once again an extremely enjoyable experience. will continue to fly Turkish air"

Contra: "I have lactose intolerance and I tried ordering the special meals. However the lactose free meals are not good. I got it more than once, it's always dry grilled chicken, steamed veggies and plain rice. Overall it's a dry meal and no flavorful at all. On this trip I didn't order a special as I was hoping one of the options wouldn't have lactose."

Pro: "good entertainment system good legroom new airplane"
Contra: "lowered the food standards compared to previous flights flight was late"

Pro: "Business class did have their own line."
Contra: "It did not matter where you were on the flight, last row or business class, you all boarded at once. It was a big free for all. And usually business class is given a given special treatment as soon as they are seated but it was not the case. The short flights are not worth the price of the business class."

Pro: "Just entertainment system and crew makes your life easier on aircraft."
Contra: "Long boarding time from Amsterdam to Istanbul. No explanation of delay and THY wants you to wait miserably on gate. On Schipol airport there is screens everywhere and they do not bother to update the status of boarding. Instead, they behave like everything is normal you are the person making the problem."

Contra: "Not having a jet bridge and having to board a bus to get to the plane."

Pro: "When I find the restroom facility with water all over the floor and walls apparently used by a passenger to do a sponge bath. I notified the flight attendants and they immediately clean up the mess and restore the restroom to usable condition. I was very impressed with their attitude in a trying situation. Very cordial flight crew. The little travel kits were an added bonus. Having sandals on a 13 hour flight was a blessing instead of putting on shoes every time you have to to to the WC."
Contra: "The 45 minute wait on the tarmac before take off. It was quite hot in the cabin with no air circulation. And no information from the cockpit as to when takeoff will be."

Pro: "Hey, two checked bags free, two free in flight measl and drinks including alcohol, and coffee service midway, free in flight movies and music, free headphones, free blankets, and a free toothbrush, yea toothbrush, its like flying in the way way back."
Contra: "The check in lines are very very long and take forever"

Pro: "Na"
Contra: "Na"

Contra: "Food."

Contra: "First let me tell you that when I booked a flight to Istanbul from Brussels, I booked, so I thought, the airport called Istanbul Ataturk with the initials of IST. What I got was SAW after I paid for a booking that said IST. Sabina Gokcen is one hour away further on the Asian side of Turkey. I did not want this airport! There was nothing I could do about this but bite the bullet & accept what I got since I was not allowed to have any corrections made after paying for this ticket. I am highly disappointed with Kayak. The first time you have disappointed me greatly!"

Pro: "So many movie choices and great food, wasn't hungry once!"

Pro: "Excellent carrier, modern planes and good food on board Also on european flight a proper meal and inflight entertainment"

Pro: "Excellent service. Very good food. Amazing for a 2 hour flight. Full meal instead of brezels."

Pro: "Crew was great, very friendly"
Contra: "Everything else. Small space, food was not very good, bathrooms were dirty."

Contra: "I was assigned a non-existent seat! How could that happen?! I had to sit in a leftover seat after everyone else had claimed theirs."

Pro: "I really enjoyed how comfortable they made everyone feel - no matter if the patron was flying first class or economy."
Contra: "Long flights are usually daunting but I feel that Turkish Airlines made enjoyable. There wasn't anything I didn't like."

Pro: "Also very child friendly"

Pro: "I booked a round trip flight from IAD to NUE with stay over in IST. Try to make change flight date IST to NUE. I was told by the Turkish air agent to buy a new on way ticket from IST to NUE and use the origenal ticket from NUE to IAD and I did. The the nightmare begun when I try to get back to back to iAD. I was told my ticket was cancelled and have to buy new ticket. After 7 hrs exosting fight and inconvenience when they found out that I was not easily going to be hustled out $1100+ they finally reissued my tickets. During this time I witnessed how 10-20 customers old and young were being hustled for more money and some crying out of frustration. It was one of the worst experience I've had in my 45+yrs traveling experience."
Contra: "Customer service training. Mgmt must be involved in problem solving rather than sending customers to a phone both some of it that doesn't work to talk to folks that don't know what they're doing nor have the authority to mak decision."

Pro: "Care and attention the flight attendance showed."

Contra: "The food caused food poisining"

Pro: "The crew was proffessonal. On flight to Cape Town from Istanbul the chef on board made was really nice. I ordered a chlid meal only to find out that it was not on the list. My son wasnt very happy with it though. Althought, the chef on board insured me that she will have a look into it...Oh well ! not a big deal ."
Contra: "Fight back to Incheon, Seoul was 3 seated. Really uncomfortable, just hoped the passenger I sat next to didn`t get annoyed with my son having to go to the bathroom quite a lot! The only problem was the long layover. The only reason why I opted for the long stopover of 20 hrs because I was told that we will receive hotel accommodation on our arrival, however that did not materialize...very disappointing. Instead we were given free meal tickets. I was totally disgust !!!"

Pro: "Great service, tasty sandwich."
Contra: "Boarding was a bit of a scrum."

Pro: "Crew"
Contra: "More direction once crew knew the connecting flight would be lost, especially to minors"

Pro: "Lufthansa doesn’t let the passenger choose their seat; it instead assigns their seat for them!"
Contra: "Too many last minute gate changes for boarding are confusing which costs extra time for the passenger, especially for connecting flights."

Contra: "1. NON-Organization lines for boarding passengers 2. Very rude and disrespectful communication skills of male flight attendant This flight left me with very unpleasant experience."

Pro: "Crew very helpful."
Contra: "Both flights late. Food was worthy rather than tasty. Seats small. Too much plastic - why not use non plastic cups. Sexist safety card."

Pro: "Lufthansa service from JFK-FRA-FCO-FRA-JFK was gracious, efficient and altogether pleasurable."

Pro: "Food and Drinks"

Contra: "Small plane, a price for everything."

Pro: "Everything was dood"
Contra: "No complains"

Pro: "Great staff, pleasant flight, nice options on the screen to choose from, etc."

Pro: "I liked size of the lavatory ,food"
Contra: "I didn’t like selection of movies and seat wasn’t that comfortable"

Pro: "Comfortable with good food, drink, entertainment and service. Flight left on time."
Contra: "NA"

Contra: "I didn’t like selection on movies"

Pro: "Personel went out of their way. Flight wqs comfortable and smooth."
Contra: "I loved the flight to Nurnberg and back to Atlanta, Georgia, USA."

Pro: "The airplane too small the seat too tight"

Contra: "The flight was delayed . When we arrived in Frankfurt, there was a quie of 200m . After waiting 10 minutes, they asked us to go to other passport control . We had to walk onother 10 minutes to get there ."

Contra: "Had seat next to 2 big ove weight people so I only could use half of my seat :("

Pro: "We were traveling to cancun, the best part is we picked up our bags just in our final destination."

Pro: "Good staff and food."
Contra: "Flight was late and boarding was unorganized. When the person sitting in front of me moved their chair it hit my head and moved all my stuff, this should not happen. We should not feel our area moved because the person moved their seat in front of us."

Contra: "Boarding at Bologna was a nightmare. The Check-In lines opened late; the number of desks open was limited; took over an hour to check in for flight"

Pro: "Service and comfort: roomy seating. Comfortable enough to sleep. This is unusual for me."
Contra: "Unable to think of anything I did not like."

Pro: "The crew was fantastic and very kind the entire flight."
Contra: "We left nearly two hours late (all the while sitting on the plane) and once we finally got to Newark airport nearly the entire plane waited almost two hours to get our luggage."

Pro: "I used to travel on Lufthansa almost exclusively until I had a very disturbing incident in Munich with a flight attendant. I refused to fly Lufthansa for quite a few years after that. That being said, the crew were attentive to passengers and the meals were reasonable. The seats were more comfortable than on LOT and Austrian. There were quite a few decent choices among the media during the flight."
Contra: "During my flight, my cell phone turned on at some point and downloaded some emails using the airplane's data connection. I will be needlessly charged for this. Once I noted that I was logged on, I tried to see if I could do other stuff before quickly logging off. It seems like it was totally worthless."

Contra: "Worst crew, at one point when they start serving lunch they left like 10 people waiting and waiting to be served also, they start to put together some lunch one by one, took maybe another 1/2 hour for some people to get food, i was the last one to get served but when they got some leftovers from some other people they put that on my tray for me, they run out of food in the plane, of course i refused the lunch but no other option for me was given, again WORST crew ever, never flight Lufthansa again, NEVER"

Pro: "The downstairs lavatories are genius!"
Contra: "Nothing!"

Pro: "Great crew. Very comfortable flight, good food. On schedule"

Pro: "Food choices were excellent. Crew was attentive."
Contra: "n/a"

Pro: "Drinks and food quality acceptable Well on time Very friendly crew"
Contra: "Seats comfort could have been better"

Pro: "on time, many toilet rooms available. not too much noises from other passengers."
Contra: "Boarding system was quite chaotic and unclear. Food was horrible. Premium Economy Class seat was just similar to economy class. Sound system with provided earphones don't work well."

Pro: "everything"
Contra: "none"

Pro: "Flight was fine."

Pro: "Handy baggage check-in at Airport's Railroad Station. Decent meal, drink selection, and even warm towelettes in Economy."

Pro: "The flight attendants were very friendly and efficient."

Pro: "Tea offered instead of coffee - nice touch!"

Contra: "Ticket written on Air Canada but Lufthansa was carrier. Not possible to check-in on line leaving very few choices for seating. Tried to check-in on Sunday for Monday flight -- system errors resulted and phone number provided by system only works M-Sat. My initial leg was on Iberia and they could not check me in for entire flight. Major scramble in Frankfort to resolve issues. Never again!"

Pro: "Very smooth ride. I liked that they left water/ juice/ snacks downstairs in between meal service. The crew was super friendly, the entertainment selection was awesome too."
Contra: "My chair wouldn't stay reclined :/"

Pro: "There was nothing to like. Bus arrived late, then got stuck in traffic. Missed connecting flight to US. Nice agent though who rebooked me."
Contra: "Bus connection not a good idea with the enormous traffic on German roads!"

Contra: "It was a really rainy day and we all had to get on shuttles to get to our plane. Once we reached the plane, the crew should have facilitated an orderly boarding through both doors rather than one. This was also a pretty empty flight and other passengers were utilizing their assigned seat as well as a whole other row and calling it theirs just because they set something on one seat. It didn't seem right that some of us had to stay in our little crowded area while others used up 4 seats and I don't mean for laying down."

Contra: "Boarding at Frankfurt was a nightmare. All the economy class was pushing and shoving and cutting in front of other people. People were standing outside the line and putting their tickets on the entry system and the attendants were doing nothing to stop them or tell them to go to the end of the line. When left from Chicago to Frankfurt they seated you by rows and this was much more efficient. All flights should board by some system vs. just everyone trying to go at once."

Pro: "Good entertainment options and nice choice of movies and TV. Complimentary drinks are good and service is frequent."
Contra: "Difficulty with Lufthansa's website made it so that I could only complete check in for one person in our party. When we arrived at the airport and they printed boarding passes, the Lufthansa agent re-assigned seats without asking or telling me and gave us all middle seats. Very poor form. Food was either average or bad, depending on what was served. Boarding is unorganized, with people lining up over an hour prior to boarding and almost completely ignoring their boarding groups."

Pro: "Crew worked hard to make the journey pleasant, including the second crew for my connection to New York JFK, a much longer flight. Even some of the food was edible."

Pro: "Food was good."
Contra: "I'm very uncomfortable when I don't have clear access to the aisle. I asked the gate agent if she had any aisle seats available and she said no. So I asked if there were any upgrade seats available and she said yes for 300 Euros. They were actually three-quarters of the way boarded when I ask a question so realistically they wouldn't have sold that seat. But they refused give it away. So they're more interested in making money then making a customer comfortable."

Contra: "Service, always delay"

Pro: "Flight more or less on time - efficient"
Contra: "Baggage handlers on strike - airport chaotic - Swissport did poor job communicating waht was going on. One bag eventually arrived - took 3 hours second bag did not arrive and apparently did not get transferred in Frankfurt Told they would deliver bag - next day and would text and call - called at 4am !!! I just had come off 20hrs of travel. Phone on mute. No e mail. Now they say will deliver this evening - but no time slot so another wasted vacation day waiting for them to get their act together. Why can't they call/text me with a 30 minute window."

Pro: "Great entertainment package. IFE was great, large screen, with a variety of choices. Lavatories are very spacious on A340-600 (lower deck)"
Contra: "The amount of space at the rear of the aircraft is incredibly limited. I was sitting in row 57 and due to the narrowing of the fuselage toward the back, the seats are narrower, some without arm rests and people going to the back of the aircraft keep bumping into seated passengers. Leg room as incredibly limited. This is not acceptable for a major airline. The terminal at Newark is rather old and not the cleanest. Due to the lack of clear communication, most passenger were confused at to the order of boarding."

Pro: "Crew was friendly and helpful."
Contra: "Typical airline snack"

Pro: "The flight attendants were some of the best that I have ever had. Very friendly."
Contra: "The lunch/dinner that we received right before landing in Charlotte. Too much dough and spices. Less bread would be tastier."

Contra: "The delay and the lack of movies. Seats are very small. I was sitting near a larger passenger and it was very tight. We had over two hours delay for mechanical problems with the plane."

Pro: "On time"

Pro: "Efficient ground staff"
Contra: "There was no screen to watch entertainment"

Pro: "The raw was empty and I could sleep whole 10 hours"
Contra: "Choice of movies and TV programs"

Pro: "Nothing"
Contra: "Flight delayed for one hour which caused us to miss our train. We had the longest check-in queue in the world although we have already checked in online and had our boarding passes in advance. Snack on board was a poor piece of biscuits"

Contra: "Made me go through security twice, 2nd time was right before boarding. Reason: randomly selected. And, they lost my luggage. No valid explanation given. Apparently, will get delivered on next day’s flight. A disappointing experience."

Pro: "Friendly crew and ground crew worked VERY quickly and efficiently to deal with a broken plane and switch us all rather seamlessly to a replacement plane. Impressive."

Pro: "Amazing leg room, free snack and drink, free wi-fi."

Pro: "Leg room was good. I am 6ft 2in"
Contra: "Seat bottom could have been better. I have a honey bottom"

Pro: "The flight attendants where good and welcoming"
Contra: "Seats are not comfortable and there us not enough seats space (to narrow to tight), no entertainment system at all, no power outlets to charge phone / tablet etc. it’s almost 2020, airplanes must include those elements as standard."

Contra: "Team desn’t have much Client focus, seems to have more experience with cargo shipments"

Contra: "Seats very hard and uncomfortable in economy"

Pro: "Everything:)"

Pro: "Even on this short 1-hour prop flight they do have average service and pass out Swiss chocolate."

Contra: "Austrian airlines did not even notified us about cancellation."

Pro: "Very friendly and attentive flight crew, nice entertainment options, food good for airline food."
Contra: "Never been more uncomfortable in a plane seat. I’m six feet tall and my knees hit the back of the seat in front of me. I would not fly this airline again for this reason."

Contra: "Boarding process was not easy to hear and it was unclear where the line for our gate ended and the line for the gate right next to ours began"

Contra: "Seats are very small. Plane was cramped. Snack was not very good. Need healthy options."

Pro: "The Swiss Air staff provided water and nice sandwiches for us while we stood in line for hours and put us up in a very nice hotel for the night."
Contra: "My first flight with Austrain Airlines was 2 hours late in leaving, partly because they mixed our baggage up and had to have each of us leave the airplane to identify our baggage before getting back on again. Because of this, I missed my connecting flight in Zurich. Apparently hundreds of other passengers were in a similar situation, because I spent the next 6.5 hours standing in line to getting my new itinerary and hotel vouchers."

Contra: "The flight had delay more than 45 minutes I lost my bus connection"

Pro: "On time"
Contra: "I have been selected for additional screening at Vienna airport which was very time consuming and not very pleasant"

Pro: "Safe trip"
Contra: "There were a large group of very smelly passengers that came in at the end portion of boarding. The AC counldnt handle it and the crew didn’t use any spray to save the rest of us suffocating passengers. Thank goodness the flight was short."

Pro: "Nothing, we never got to go on our flight to Vienna. The only good thing is the manager, Servando, found us an alternative route after some delay. Even then, we had to haggle and really fight for fair treatment for a mistake that was 100% the airline's fault."
Contra: "Our seats were involuntarily given away by the airport staff. We were never notified until we were scanning our tickets to board in. At that time, we had already checked in and received our boarding passes, as well as checking in 3 bags while we were traveling with a large group. There was no way we wanted to volunteer our seats, especially since we had a transfer flight to catch. We clearly stated we did NOT want to volunteer our seats at the ticket counter. No staff notified us until we were about to get on the plane to board. The flight supervisor was very rude and unprofessional, offering us no alternative solutions. I was really disappointed with such a grievous mistake by the airline, and I would not recommend flying Austrian Airlines unless it was absolutely the only airline available. They need to fix their processes for authorizing when they volunteer a passenger's seat. This caused our group a lot of stress and almost became a logistical nightmare."

Pro: "On time and amazing flight crew! SO attentive and personal...seemed to really enjoy their job."
Contra: "Nothing"

Pro: "Good attention and food"

Pro: "continium of previous service provided"

Contra: "All good!"

Pro: "I liked that the plane eventually came..."
Contra: "That the plane was an hour late..."

Contra: "THey denied me and I lost all tickets including back trips as well. Nobody helped me to change tickets, they just care about money and reselling my tickets to other passengers."

Pro: "Smooth ride, good breakfast and charming flight attendant."
Contra: "Nothing"

Pro: "Movie selection, crew was very polite"
Contra: "Main meal was a little funky and boarding is always a hassle"

Contra: "The worst airline, customer service ever"

Contra: "Sweet or saulty 'Snack' is a joke"

Pro: "Non"
Contra: "No food terrible idea to serve orange, oll dos nasty hands Stick to a site"

Pro: "Everything was at the good level. Professional people to work with."
Contra: "Not enough room for overhead bags. Had to put mine in the front of the plane while I sat at the back of the plane. What I really didn't like is that I called Kayak to include my Global Entry number on my boarding pass. They said it would be there and when I printed it, it wasn't. So coming back into the states and thru customs took waaay longer than it should have with those chaotic and ridiculously long lines. I didn't bring my Global Pass card with me and will from now on!"

Pro: "That is was on time!"
Contra: "That they charge you for luggage when international flight accepts one bag per person!!! this is Nickle and diming people."

Pro: "Nothing! I ended up losing my plane ticket because of Austrian Airlines lack of empathy with me."
Contra: "First I lost my United Airlines flight because of security reasons. I checked in Guatemala but I was delayed at the Airport's security too long, it was beyond my control. Consequently I got to the boarding gate right when they were closing. Consequently I lost all my connections from then on. The United Airlines was very empathizing with me and my situation and they issued me other boarding passes at no cost. United Airlines suggested me to tell the Austrian Airlines about what happened and they were sure the Austrian Airlines would understand but they were wrong; no understanding on behalf of the Austrian Airlines."

Pro: "Wonderful flight attendant. (I think his name was Stephen?)"
Contra: "Plane took off and landed late.. Few amenities near the gate. Odd procedure to have everyone go through security into waiting area."

Pro: "The plane took off as scheduled and arrived promptly. Flight attendents are polite, pleasant and helpful."

Contra: "Our flight was cancelled .No explanation at all.Hotel was given to us.Thank you for that.We dear only 4 hours.The following day we were there since 5 in the morning and the first word was 10 o clock flight.After to many hours they decided that they can bring us to Mynih and after that flight to Tirana.So I left home Thursday 2 o clock and arrive in Tirana after 2 days. No luggage until yesterday.It never happen before.But in top of everything my plans in Albania were messed up.I have to pospne my return flight 1 week and the charges are unbelievable tooo much 650 dollars.I am not stopping here.Thank you."

Pro: "Flight delayed"

Pro: "Efficient crew, good meals,on time arrival."
Contra: "Took a while to board and could use more updated films-minor details."

Pro: "Plane left and arrived on time."
Contra: "Rude gate agent. Small seats, no leg room, very crowded together. Clearly a budget airline - should be marketed as such."

Pro: "Good food, nice crew, nice screen, new plane"

Pro: "The food was very good! And the movies you could choose too."

Pro: "Great flight! Excellent service! Excellent food and beverages! Would definitely do it again and recommend it to anyone."

Contra: "The delay in take-off"

Pro: "Boarding was efficient and quick"
Contra: "Seats were uncomfortable."

Pro: "Fast and short flight between Vienna and Warsaw. Not much good or bad."
Contra: "Shuttle bus from the terminal took awhile to leave to the plane. No air conditioning to the shuttle. Very hot. Was uncomfortable."

Contra: "Sarted 90 minutes late because there was no crew available for this flight. In the cabin we later learned that they had to keep their legal rest times. The issue I have, why was there no information as soon as this issue became clear ... lets say the evening before the flight?Why make everyone arrive at 5am at an airport if you know 12 hours earlier there will be a 90 minute delay?"

Contra: "We finally had to resort to twitter to do our check-in which was only for the second part of the journey."

Contra: "There were no air vents, which made for a hot flight."

Contra: "Small plane. Narrow seats, cramped cabin"

Pro: "The plane size & comfort was excellent. The staff were very friendly"
Contra: "N/A"

Pro: "Decent price for economy comfort seat, 4A."
Contra: "The flight was delayed about 80 minutes and they did not informed until when I got to the Airport. I could have stayed more at home instead of the terminal. They have also changed the boarding gate.."

Pro: "Klm's consistantly high standards in everything they do."
Contra: "Nothing"

Pro: "I was sorted on Row 3 and the drapes kept hitting the back of my head."
Contra: "Move the drapes a few more inches back."

Contra: "All of the less than good, obvious!"

Pro: "Flight and the crew!"
Contra: "Staff at the airport pushing you to upgrade to first class but not making it clear only the first trip from Athens to Amsterdam which the first class uses same uncomfortable seats as the economy to pay extra 130 euros ridiculous airfrance stuff! I should have flown all the way to NYC first class!!!"

Pro: "Everything works and quick to get to destination."

Contra: "Not being 1 hour late"

Pro: "Crew were great"
Contra: "Refreshments"

Pro: "The staff was super nice, the services good. Clear lines about baggage allowance."
Contra: "The flight was delayed and due to this I missed my car connection. I had to prolong my trip by 4 hours, untill I found another connection. I know this was not a klm issue, but rather airport related, but the inconvenience was still. Thus, my lower satisfaction grade"

Pro: "The staff was super nice, the services good. Clear lines about baggage allowance."
Contra: "The flight was delayed and due to this I missed my car connection. I had to prolong my trip by 4 hours, untill I found another connection. I know this was not a klm issue, but rather airport related, but the inconvenience was still. Thus, my lower satisfaction grade"

Pro: "Crew was friendly"
Contra: "Passenger who needed wheelchair assistance it took KLM 50 minutes to get him off plane which delayed our boarding. KLM not prepared to handle passengers with needs"

Contra: "Delays, took my hand luggage into the hold,"

Contra: "The air conditioners fan was bad and they had to fix it in London which took over 40 minutes off travel time...we arrived much later than expected in Lagos"

Pro: "Nothing"
Contra: "They check for everything in the counter as if it was a low cost airline. If you go a kilo more over your baggage allowance you have to pay 100 eur. And for your cabin luggage you only have 12 kg that they check you twice and they have security staff at the airport specifically check in this."

Contra: "Lost a single baggage item, a car seat. Critical for us to leave the airport, and delayed us for over an hour upon arrival. Gave us a loaner car seat that barely fit our child."

Pro: "Nice aircraft"
Contra: "Unexpected refueling stop. 2 hr delay Lost connection Reached destination after 18 hr delay"

Pro: "Comfortable seat, friendly crew. Crew were conscious of recycling which I like a lot as there is so much waste on flight. Anything we can do to reduce waste is very welcome."
Contra: "Food wasn't very appetizing, pasta didn't have much flavor and I don't eat red meat so the other choice wasn't an option for me."

Pro: "quick/efficient boarding - good staff - good food - easy flight !"
Contra: "the connecting times for klm seem to be very close - if your running late to start - you may not make your next one -"

Pro: "well mannered and attentive crew - good supply of complimentary food/drink - good over all comfort"
Contra: "boarding was running very far behind - considering this is mainly a hub operations carrier - resulted in several passengers missing their connecting flights -"

Pro: "On time and friendly crew"
Contra: "Boarding needs improvement"

Pro: "Very good service, teh flight attendants made it as pleasant as possible, plane left on time"
Contra: "tough to sit on a plane for 9.5 hours"

Pro: "Gaps between seats are very narrow."
Contra: "when serving drinks, cabin crew limited to serve liquor only once and it was poor service."

Pro: "Very attentive crew. Attended to needs immediately. Took a lot of time with each person when someone had something to say."
Contra: "The seat I had with no seats in front of me was very small. Much smaller than the other economy seats because the tray table and video screen were in the armrests. Paid extra for the legroom by ended up losing it side to side. Really had to squeeze into the seat."

Pro: "The crew was efficient. Flight left on time. Food and wine served."
Contra: "No entertainment."

Pro: "Restrooms clean, decent food and drink, nice cabin crew."
Contra: "No complaints"

Pro: "Seats were comfortable and there was enough room for hand baggage. I slept during the flight so do not have opinion on entertainment."
Contra: "Not able to charge my digital devices. When serving beverages and food, the same flight attendant missed me a few times. That was annoying but other attendants were very nice."

Pro: "I slept pretty much the whole time"

Pro: "Great on board service from a very professional crew."
Contra: "Can't think of a thing."

Pro: "She was cheerful and genuine. I have dietary restrictions but was unable to preorder a meal. She went out of her way to find an available meal for me. I also saw her bring other passengers extra snacks and drinks."
Contra: "Cramped seating."

Pro: "Wifi on Board"
Contra: "Nothing"

Contra: "infotainment was down. Lost my luggage the flight was delayed"

Pro: "Decent meal (warm Pasta all'arrabbiata), nice little muffin for dessert and standard drinks (coffee & tea were a bonus, as they didn't serve any on a similar flight, from Barcelona to Amsterdam), friendly cabin crew."
Contra: "Poor timing - no reason for a 40 minute delay at take off (plane was fully boarded in time) Old aircraft, shabby, dirty and cramped seats. Coming from my connecting flight from Barcelona, I could clearly tell the different in the quality (and cleanliness) of the aircrafts."

Pro: "Cabin crew were very professional."
Contra: "Aircraft returned to gate due to fault and was delayed for 45 min."

Pro: "The staff was very helpful and professional. Promp response to calling for attention."
Contra: "Wish there was better lumbar support for the seats. The food could be a bit more exciting with simple addition of lime pickles. Overall can not complain for economy standard!"

Pro: "Pleasant flight"

Pro: "The staff was extremely pleasant. Food was good!"
Contra: "Have no complaints"

Pro: "Nice seats, comfortable."
Contra: "Again, no aisle seat for SkyTeam Gold member. Also, my baggage was lost. First bag arrived a day late, second after I had left Billund and it was six days before the bag with my clothes reached me. I was told I will have 100 euro credit for clothing, but in the winter and for 6 days, this was not even close to the amount I needed for clothing and necessities, to have my time here."

Pro: "Excellent experience with the cabin crew."
Contra: "Seats on the 777 were too narrow. This 777 had a 3-4-3 seating arraignment, it would have been better with a 3-3-3, similar to a 787 configuration. With the current layout, even with an aisle seat, I was sitting in the aisle. And I am not a large person! The flight was full, so use the 787 and two daily non-stops. For a twelve hour flight, the food was only Okay, could have been better and with a better selection. Meal timing was poor."

Pro: "Flight was on time and quick and comfortable"

Contra: "Two hours delay in the start."

Pro: "The staff at the front desk for the check-in were extremely helpful. I had a complicated issue with my luggage and they helped me to sort it out in the best possible way. Amazing service! Furthermore, the entertainment on board is great! Nice movies, nice food, friendly flight attendants, etc. They even offered me a second sandwich =)! I truly loved my experience with KLM."

Pro: "The staff was fast and curteous."
Contra: "There is not anything to complain about besides the usual discomfort of travel."

Pro: "The flight was delayed by 40 minutes initially then a further 20 making it an hour late. Sitting at the gate there was then suddenly a last call to board the flight and a mad rush for everyone to get on. I appreciate that delays happen but the lack of communication ragardinh altered boarding times didn't make the situation any easier"
Contra: "As above"

Pro: "Crew was friendly, and the food was better than the usual KLM fare."
Contra: "The "new" seats were hard and uncomfortable. Avoid any kinds of seats near the bathroom in a configuration with 3 abreast next to the windows. The "aisle" seat is essentially a "waiting area" for the rest room."

Pro: "Fortunately, the plane was not full, so people could spread out a bit to create extra room. The food was really good! (surprisingly)."
Contra: "KLM's new configuration for this type of plane made the seats even narrower than before. While leg room was reasonable, the 3 abreast seating meant a lot of discomfort, especially in the row right in front of the restroom."

Contra: "I requested low fat meals. The first one, was OK. But they forgot my request for the second one."

Pro: "We really liked the KLM people, from the check in crew to the flight attendants."

Pro: "Plane service"
Contra: "1h30min delay at airport"

Pro: "Short flight friendly crew"
Contra: "Good flight nothing to complain about. Was spoiled by the entertainment choices on the longer flights."