Găsește zboruri ieftine de la Ontario către România

Pro: "The crew was so helpful and they feed us well. We relieved a snack, a meal, and a desert. The airline left on time and arrived early to my destination. Very enjoyable flight."

Pro: "Food was really hot and good customer service"

Pro: "The crew was very professional and helpful. If you travel Business Class it is very pleasant. But if you are traveling Economy the boarding management and economy seats suck! Many people were complaining about how narrow the economy seats are on the A320/330 aircraft."
Contra: "Swiss has finally done it! If you are a person who is large framed, around 225 lbs or higher you will not fit into their economy seats. I'm quite athletic and not obese but large framed (ex- football player), I could not sit squarely in the seat as my hips were severely pinched. Misery :("

Contra: "Flight delayed due to technical issues, boarding crew said there was a hole in the plane and that it might be canceled. After a long delay we finally tookoff. Plane was very cramped and very little room for the legs. Food and entertainment were average and fine."

Pro: "Crew was really nice can’t complain"
Contra: "Other airlines offer free beer or even hard liquor here u have to pay"

Contra: "No entertainment. Food was bad."

Contra: "Children children children....."

Pro: "Seats super comfy"

Pro: "Friendly crew"
Contra: "Very good overall"

Pro: "Baggage out fast Separate bus for 1st and business"
Contra: "Cabin was cold Seat not as comfortable as other business classes"

Contra: "Difficult if not impossible to sleep in coach"

Pro: "Arrived on time"

Pro: "Again boarding was smooth"
Contra: "The seats were terrible"

Pro: "Steward Very pleasant, helpful and accomodating."
Contra: "No information on the flight about how to proceed with our missed conncetions nor anyone to meet in Zurich at gate with information."

Pro: "The service was friendly and efficient. My seat was comfortable."
Contra: "The entertainment system wasn't working properly. It was restarted for me twice, but still didn't work."

Pro: "787 is an excellent plane and I could sleep a little"
Contra: "I was boarding at gate C4. Doesn't anyone get it ! Using the word "bomb" in airports is a big no-no however C4 is OK? Even a little old lady knows what C4 stands for."

Contra: "carry-on baggage procedure not clear. deal with this issue upfront, not at end when cost is 3x more so Swiss can make more money this way."

Pro: "Missed this flight because the first one was late"

Pro: "We did not get on any flight to NY!!!!"

Pro: "Chocolate Mövenpik ice cream"

Pro: "Food and service"
Contra: "Even though we paid for internet it sucked and was unuseable"

Pro: "Smooth flight"
Contra: "Ordered kosher and did not get it"

Pro: "Smooth flight"
Contra: "I ordered a kosher meal and did not get it. The seats are very uncofmfortable. When the one in front puts their seat back it goes almost in to the face of the one behind."

Pro: "on time and got us there on time."
Contra: "untrained staff waking people up no flexibility with ordering GF dinner late"

Pro: "Polite cree"
Contra: "Crowded plane, long boarding and waiting to be seated"

Pro: "not enough room, everything hastily delivered"

Contra: "Penalising passengers who travel on board with only a smaller bag by making them put this under their seat in front in front of them whilst others are bringing on two huge bags"

Pro: "The service was great, the staff was very friendly and helpful"
Contra: "The business seats that we booked were normal economy plus seats with no one in the middle seat. The whole idea of booking a business class ticket is the extra comfort that comes with the lay flat seat or at absolute minimum on smaller planes the wider more comfortable seat. Neither of those were present on this flight. Calling this a business class is a rip off."

Pro: "I thought Swiss did a nice job. The people were kind and the service was excellent. The meals were great. I never wanted for anything. The entertainment was also very nice."

Pro: "Swiss' Zurich Airport Business lounge is the most comfortable I've experienced. The flight attendants were professional, courteous and very helpful. A very enjoyable flight experience in business class."

Pro: "Service was remarkable - food far superior! Will be my airline of choice going overseas."

Pro: "Boarding without frills. On-time departure. Overall good food. Great cabin crew; they took care of a toddler with a fever and her mother."
Contra: "Nothing"

Contra: "1 hr 50'' delay"

Pro: "Snack offered was tasty"
Contra: "No USB charger in seat"

Pro: "The seat, the airport, the service"
Contra: "The tight connection"

Pro: "fast, all good"
Contra: "-"

Contra: "Same as above."

Pro: "Best entertainment package of Movies/TV/Food available on commercial airlines."

Pro: "I like Swiss in general"
Contra: "Although on time for boarding, there was a long delay before take off, which made our connection very close!"

Pro: "Nothing"
Contra: "The most racist and unfriendly and uncivilized people ever."

Pro: "I liked nearly the entire experience. The food was first rate. The crew was friendly & helpful. The seats were so comfortable and the entertainment was plentiful."
Contra: "The boarding process and distance required for transfer was daunting and complicated. Many of us feared we would miss our connection. The lines were excruciatingly long and caused delays that were unnecessary."

Pro: "Cabin Service was excellent."
Contra: "OMG the seats are so close together it's very uncomfortable in coach. If the person in front leans back forget it. Not enough room for average sized person. Forget about it if you're a big person."

Pro: "This flight was absolutely amazing the staff, boarding , food entertainment and comfort were highly delightful I would book again with Swiss Airlines in a heartbeat thank you so much kayak you are amazing"

Pro: "on time flight; friendly staff"
Contra: "a little warm before takeoff; I did online check-in and I did not get the SMS with the link to download boarding pass; tried twice and didn't work; I've got in on email as luckily I had access to an wifi"

Pro: "Service, slot"
Contra: "Distance to gate"

Pro: "Staff was very friendly."
Contra: "Nothing to say here"

Pro: "I liked the fact that I got to Los Angeles safely"
Contra: "The bathrooms were tiny, seemed to be in a bad shape and one of them was straight disgusting. The cabin was crowded and there was not much room to stretch. There seemed to be something wrong with the main dish (special order) and I started to feel ill soon after eating from it. It took a few days to get better. The headset didn't work for most of the trip, even after several attempts by the flight attendant to re-set it."

Pro: "Great flight all together."

Pro: "Good swiss service. Arrived earlier. Priority boarding for me with kid."

Pro: "Nothing"
Contra: "For such a LONG flight, grateful to ask Turkish Airlines to make available bigger aircrafts."

Pro: "Yes.The crew was amazing"
Contra: "To have a variety of foodstuffs especially the soft drinks. Hot Tea wasn't really hot.Just warm."

Pro: "Entertainment, and crew was nice"
Contra: "Seats and food. I had a dietary restriction (no dairy). But instead of giving me poached chicken and boiled potatoes be more creative and put more flavour. It’s lactose free not flavour free"

Pro: "Reliable, high quality service"

Pro: "I lost my luggage when I landed Tirana. I was unhappy for the moment, but the next day they brought it home. Very very happy with Turkish Company, I would love to travel again in the future with them. Great job."

Contra: "I will never forget Turkish airlines again. They stole our money. We were at our flight on time but they wouldn't let us board. They then said we were no shows and cancelled all our remaining flights with no refund. This ended up costing us around $3000. We don't have this kind of money and I don't know how we will pay rent next month."

Pro: "Not much"
Contra: "They pack biz seats in 7 across. Most airlines go with 6 across. Lack of space and they charge the same as other airlines. Low value for the money charged. Much better value using if you use any other airline."

Pro: "Friendly, charming and welcoming staff."

Contra: "Boarding. The gates were cheep changing. Poor room between seats."

Contra: "Flight delayed more then an hour without anyone knowing anything about it."

Contra: "Didn't happen. My first leg to Athens was canceled which created a humongous headache since it ended up canceling my return flights. Air Canada had to put me on completely new flights there and back. I think this has taught me to go directly through an airline. Justfly was not helpful. Neither was Turkish airlines."

Contra: "Had a layover in Toronto. From Toronto we flew to Istanbul and then Venice. While waiting in line to board in Toronto, I was told my carry-on luggage was too big and needed to be put under. I asked MULTIPLE times where my luggage would be- either Istanbul or Venice (final destination) and EVERY time I asked, I was told my luggage would be waiting for me in Venice. Once we arrived in Istanbul I asked AGAIN if my carry-on luggage was here or if it would be in Venice and I was told it would be in Venice. Once we arrived in Venice, my luggage was nowhere to be found. The lost luggage crew (and 90% of the people in Venice) were completely rude and acted like we were a huge inconvenience for them. (I've heard that many Europeans cannot stand Americans, but we were not being rude or obnoxious at all to anyone- we just wanted a quiet, romantic vacation.) So safe to say that it was an extremely rough start. We were in Venice for the Glass Art Society Conference in Murano and due to my luggage being lost, had missed the first day and a half, therefore wasting hundreds of dollars. Luckily my boyfriend's phone worked in order to spend our first two days of vacation (not to mention the amount of money spent on international calling costs) tracking down my luggage, but again dealt with completely rude people who barely helped us with any answers and even hung up on us multiple times (and I'd like to add that despite my frustration, I made sure that I was not speaking rudely one bit). The best answers we received were from the people at the Istanbul airport who told us that Venice received my luggage hours before I even called Istanbul- which I do not understand why the Venice airport did not tell me this because I spent all day speaking with them. Once I called back the Venice airport to confirm what the Istanbul airport told us, they said (once again rudely) that they called me on my phone but did not answer (which I already told them that my phone did not have any service and to call my boyfriend's phone number). So to sum up: I will never be flying to Venice ever again."

Pro: "The crew was really friendly and responsive. Boarding was easy and hassle free because Business class passengers had to go through a seperate gate to board."
Contra: "The food was OK, especially the appetizer as it was all cheese and since I dont like cheese, I rate it poor. The inflight entertainment was good but there was a lack of choices in music and tv shows."

Contra: "The food"

Contra: "Shake all the time,vomited"

Pro: "Excellent crew service & food/beverage offerings"

Pro: "Great to watch live sports. Loading was fine. Food terrible. Staff ok."
Contra: "Istanbul airport is so overpriced, crowded and small."

Pro: "MOST OF THE MEALS ARE VERY GOOD EXCEPT PASTA DISHES."
Contra: "PASTA DISHES ...MAIN AND SNACK ARE TRULY BOTTOM OF THE BARREL. TASTELESS JUNK. WHY NOT FIND SOME OTHER DISHES IF YOU CANNOT MAKE PASTA EDIBLE"

Pro: "Punctual in terms of reaching destination, all else average."
Contra: "Less leg space, pantry service below expectations."

Pro: "The crew is very nice and try to make the flight experience easier."
Contra: "They lost my luggage, and this is not the first time either"

Pro: "Overall flight is good"
Contra: "The crew is really not aware of how to deal with passengers of various levels. They don't seem to have the sense of responsibility..."

Pro: "The flight itself was comfortable and pleasant and the crew helpful. Customer Service dept in Chicago was helpful when the flight arrived late and we had to be rescheduled."
Contra: "Flight was late leaving which means I and many others missed out connecting flights. However, Turkish put us up in Chicago overnight and provided us with food vouchers."

Pro: "Luggage policy, helpful ground and air crew. Price."
Contra: "IST stoppover, damaged luggages."

Pro: "Awesome"

Pro: "Everything was well taken care of."
Contra: "When boarding the flight from Turkey, to Mumbai , we had to climb up the ladder with our hand luggage.Being senior citizen and traveling in Busniss class was very hard for us."

Contra: "I was selected to seat near the window before departure dare unfortunately i found my self in the middle of the people, so dissapointed"

Pro: "The movie options and quality of the screens was excellent. That's what got us through the flight."
Contra: "The food was horrible and served at odd times. The people around us smelled really bad so we had a rough time. I know it's pout of the airlines control but it really made the whole flight difficult."

Pro: "Everything. Clean plane, cool cologne and lotion in spacious bathroom. Crew was super friendly, helpful and accommodating to us travelers w kids."
Contra: "Nothing"

Pro: "I really liked the whole experience and would only highly recommend Turkish airlines"

Pro: "Flight was on time even if Bad weather conditions"
Contra: "I forgot to choose special meal request but they have good vegeterian food options"

Contra: "departure time changed 3 times"

Pro: "Flight was smooth. Staff were helpful and professional."

Contra: "In flight entertainment system was not functioning. Turkish refused to provide hotel in Istanbul as per their policy even after being told by Turkish employees in the USA and France that this would be provided due to my 20 hour layover. I will not fly Turkish again in the future."

Pro: "Crew was very helpful and everything was good"
Contra: "Lost my baby stroller and didn't found when arrived"

Pro: "They put a fabric pad on the seat to make it softer . I'm 6' and was comfortable. They have nice children's toiletry kits. Great entertainment system, tons of movies and shows."
Contra: "If you sit the the second cabin on the 777 they run out of buns and champagne by the time they get to you which is unacceptable for business class and they only finished the meal service 2 and a half hours into a 10:30 pm departure flight which is way too slow. They tried to lie to me that they didn't have champagne but I saw them opening 2 bottle when I went to the front lavatory. Between meal services crew is non existent."

Contra: "Didn't get to Instanbul or my destination of Budapest. There were mechanical Issues that I was told were weather issues. I was delayed over 12 hours, missed two connections and given the runaround about getting a place to stay for the night. The shuttle service provided took another hour at 2am! $47 to cover four meals and no mention of flight credit on my first leg for the HUGE inconvenience. A direct flight to Budapest a 27 hours after the fact is the best they could do and wanted to charge me a change fee too!! My vacation is cut short by this mess and my travel companions already in country are waiting on me to get their trip started. I will not be using Air Canada or Turkish air until they can communicate between one another and provide at least average customer service. So, it's safe to say that it will be the 12th of NEVER when I fly Air Canada"

Contra: "It never happened."

Contra: "Had a nine hours layover and I couldn't even entre the Turkish airlines lounge. The airport in Istanbul also had terrible wifi connection. I would not fly this route again"

Pro: "Stewards, air hostesses, food, entertainment & the toiletries kit"
Contra: "Seat size! Boarding queues"

Pro: "Excellent service, food, entertainment & Aircraft! Need quicker updates in monitors - seem to redundant"

Contra: "No classical music in the suggested list."

Pro: "Everything."

Pro: "Friendly staff good service."
Contra: "The grill chicken served for dinner was cold."

Pro: "The overall experience was good but small gestures by crew can improve the same significantly."
Contra: "Crew slow to respond or non responsive even for a glass of water."

Pro: "Entertainment center was great, also food was very good."
Contra: "In a 12 hour flight, it would be good to have a small snack between the 2 meals. The crew should improve their English level, specially when flying on a flight to the US."

Pro: "Very helpful and respectfull crew"
Contra: "Boarding started 20 mins after the designated time"

Pro: "Turkish airlines crew & service are excellent especially if you compare it to those of many other airlines."
Contra: "Courtesy of the crew & good old fashion meal service. Also the entertainment on board."

Contra: "We called Turkish Air and chose our seats. They changed our assignment to inside seats. No notification."

Pro: "Nice crew, clean seats, good food..."
Contra: "TERRIBLE customer service, barely spoke English over the pho ne. Bought the tickets on April 1 and immediately called to make a reservation for my dog. They made the reservation. Couldn't answer regulations for transporting pets, had to dig up rules and regulations online myself. Made a reservation the same day for the dog and they never sent a confirmation. Went to their office at Pearson and they had no clue as well. Two days before the flight they called to tell me my dog can't fly due to unknown reasons and created a MAJOR nightmare. I paid $400 for papers and cage for the dog only. Very very unprofessional and will NEVER fly with Turkish Airlines again!!!"

Pro: "I got such an amazing deal on this flight that I could barely believe how incredible my experience was. Will DEFINITELY fly Turkish Airlines again!!"
Contra: "No problems at all"

Pro: "Service was fast"
Contra: "Better seats"

Pro: "Nothing"
Contra: "Proper communication"

Contra: "The Entertainment display didn't work."

Pro: "Very nice crew, precisely respects the flight schedule"
Contra: "none"

Pro: "Overall the flight was very comfortable."
Contra: "none"

Pro: "non stop flight"
Contra: "Crowded, small plane. No air after people had boarded while fuel was being replenished (dangerous?), sitting at gate for 20minutes. This, after a 2 hour delay. Then a rough landing in Minneapolis- plane brakes sharply and suddenly, shuddered to a taxi rate of speed. simple snacks, not very good."

Pro: "Nothing"
Contra: "Worse experience ever, flight delayed, lost connection, many hours in phone trying to fixed and anyway lost the flight, spent so many time at the airport with the front desk so disappointed"

Contra: "You guys didn't allow me to get in this plane and i missed my flight."

Contra: "When we booked this trip via Kayak, we thought that we were booking on Westjet. Westjet knew nothing about the flight when we tried to check in."

Contra: "Plane had to divert from Salt-Lake City due to a storm. My son 17 years old traveling alone once in Salt-Lake City should have been given priority for an overnight stay instead of sleeping on an airport bench! Dinner + Breakfast vouchers would also have been nice compared to the 15$ food voucher..."

Pro: "Our flight crew were great. Pilots were great too."
Contra: "I missed my connection due to weather in Minneapolis. Was diverted into Milwaukee, but nope we are diverted to Chicago, but wait no we go to Milwaukee. Deboard into a close gate area. Rest rooms were closed. Then once refueling is done get back on and make Minneapolis at 12:15 am. Connection missed"

Pro: "The on board food was amazing, nothing like I’d ever had on a plane before. I was also pleased with the choices for entertainment."
Contra: "The seat was not comfortable in economy. I could not sleep and there were no air vents. Every time I tried to rest my head on the seat in front of me the screen would turn on and get super hot. I wish there was a cover or something you could turn the screen completely off."

Pro: "The flight attendants were amazing. 12 people had a connecting flight and they brought a shuttle bus. You dont see that kind of service any more 10 stars for that"
Contra: "Super small plane."

Pro: "The overall experience on the flight was quite pleasing. The flight crew created a warm atmosphere on what was a very cold morning. Seating was not the most comfortable but the wasn't unbearable."
Contra: "Delta should have a better food menu for those early flights unless the motive is to encourage everyone to eat an organic and wholesome meal prior to boarding, something we all should be doing."

Contra: "No food on board and we were hungry"

Pro: "Friendly crew."
Contra: "Slow boarding."

Contra: "No charging outlet."

Pro: "I liked the touch screen displays in each headrest. Seats and leg room comfortable"
Contra: "Boarding was somewhat unorganized"

Pro: "The crew"
Contra: "Timing"

Pro: "Flight was on time/ early."
Contra: "Have hot water for coffee and outlets for phones"

Pro: "The kind staff"
Contra: "Dirty bathroom on flight from Toronto Ontario to Atlanta. Smelled like urine."

Pro: "got there on time, no delays. very smooth"

Pro: "Boarding was smooth, attendants were nice and informative, and everything was on time"

Pro: "By"
Contra: "A three hour delay on the first flight and a hour delay on the second..."

Pro: "Crew was friendly!"
Contra: "Plane wasn’t clean"

Pro: "The movie selection was good"
Contra: "Instead of a flight from Toronto to Atlanta.. it was a flight from Seattle to Atlanta, and I only had 45 mins to get to boarding because of the last minute flight changes."

Contra: "Customs massively backed up. Somewhat disorganized"

Pro: "Nothing."
Contra: "Flight left 2 hours late. Did not get adequate cabin service. Put in the back in an awful seat."

Pro: "Airline and airport staff were great"
Contra: "There was no time to eat. Nothing other than snacks. The time allotted was *barely* sufficient to get from gate to gate. We were starving when we got to our destination."

Pro: "Delta always tries to do the very best. There were no issues with Delta."
Contra: "I did not like the seat assignment. It seems that when I have booked through Kayak, I get a very bad seat. In this case, it was all the way in the back - next to the toilet. The seats didn't recline, and there was no window - because we were right next to one of the engines. I will use Kayak to price compare on future flights, but I will not book through Kayak. Not sure if this is just a coincidence - but it only happens when booking here."

Pro: "On Time. Nothing else to say,"

Pro: "Friendly, leg room, on time."

Pro: "There was nothing I liked about this flight."
Contra: "Everything from beginning to end was horrible. They messed up on our seats so I couldn't sit with my parents who are both elderly and need my assistance. The flight attendants were rude (no greeting, no smiles). My TV did not work and my tray for food was dirty."

Pro: "Ice weather and flight cancelled, but they waited until the last minute to cancel it."
Contra: "Ice weather and flight cancelled, but they waited until the last minute to cancel it."

Pro: "Delta did find us a new route to get us to our final destination after west jet booked on a flight that was already sold out ."
Contra: "We had to add on an extra connecting flight . We had to then fly from Toronto to Detroit then on yo Atlanta ."

Pro: "Flight went off pretty well. On time no complaints."
Contra: "Somewhere somehow you need to know that, although partners, Delta and West Jet do not share computer systems and that they are two completely different airlines. This affects ,sometimes, how luggage is handled especially when you land in another country and you have to manually transfer your own - and nobody tells you. You actually change airlines. Itinerary implies West Jet controls the entire thing. Not the case. Better job economic explaining what to With luggage and that, while itinerant implies 1 airline, they are only partners and should be treated separately."

Pro: "The flight was pretty empty so my entire row was empty so very comfy and it was the new bigger plane so lots of carry on room too."
Contra: "Nothing...I have no complaints"

Pro: "The crew tried their best. The seats were average. The food ok."
Contra: "The entertainment is non-existent. Wifi wasn't even enabled. Four to five hours without ANY entertainment is totally unacceptable especially with teens and kids!!"

Pro: "Delta flew their way back into my heart this time around"

Contra: "have to wait 2 days for the flight, so i would say that's a pretty objective zero rating."

Pro: "Staff, Ease of boarding"
Contra: "Bring back in flight meals, please"

Pro: "The boarding was very organised and the crew very friendly. The snacks that they offer is great too"

Contra: "They had to change tires before we lelt in Toronto. And we spent more than one hour on the tarmac."

Contra: "Temperature was too cold"

Pro: "The food"
Contra: "No entertainment"

Contra: "Bad"

Contra: "West Jet gave me a "fake" ticket delta would not let me board missed the flight I had to wake up at 3am to catch. This is after I finally made it to my hotel last night at 11:30 pm. This is completely unacceptable. NEVER AGAIN IN MY LIFE WILL I EVER FLY WITH THIS COMPANY!!!!"

Pro: "Once again, the people were friendly, but I did not really experience much since I went to sleep as soon as the plane took off. I did, however notice that the seats reclined a little more than normal (which was amazing for me). I had a comfortable flight and caught a great nap."

Pro: "The flight attendants were helpful, the flight was smooth."
Contra: "I was unable to check in online without a delta confirmation number and I had booked through west jet. The flight was delayed 40 min so I arrived later and I was removed from the flight. I got through security and customs with plenty of time and managed to get back on the flight. It was all around just annoying."

Pro: "The flight attendants were great! Super friendly and helpful with everything!"
Contra: "I'd love slightly larger snack portions."

Pro: "I was not allowed to board the flight."
Contra: "Consistency of communication online and at the airline counter about who is able to fly right now."

Contra: "The plane was cramped"

Pro: "The crew was cranky at the beginning of the flight."
Contra: "More space!"

Contra: "The only company that constantly delays flights. Narrow and uncomfortable places in the business class. They waited 4 days for the suitcase! They are not responsible for receiving compensation for the delay in suitcases! Where to write and call?"

Pro: "The service from the flight attendants was wonderful."
Contra: "The seats are horrible without any lumbar support nor sufficient cushion for the seat. It leaves you sore all over. If the person in front lays back, they will be hitting your knees. The food for dinner was ok but the breakfast was horrible. Plain eggs with inedible spinach and tomatoes."

Pro: "Crew was professional and competent. Seats were roomy and comfortable."
Contra: "I have a hard time sleeping in any seat that doesn’t fully recline."

Pro: "There was an reasonably attractive opportunity to upgrade to premium economy, which was extremely nice for my long haul flight"

Pro: "Flight delayed 30 min. Customs in ORD overwhelmed by two planes coming at once. Missed my connection and had to stay overnight."
Contra: "Flight delayed 30 min. Customs in ORD overwhelmed by two planes coming at once. Missed my connection and had to stay overnight."

Pro: "Crew and food was good"

Pro: "All. The customers was good and nice"
Contra: "Nothing"

Pro: "Had a horrible experience on another airline the night before. Got this free that flight and booked with Lufthansa a few hours before take off. We were not sure what to expect but we’re pleasantly surpirsed with the entire experience. Definitely would recommend."

Pro: "food was good"
Contra: "the staff was very rude. my screen didn’t work on my 9 hour flight so i asked them about it and they said they would reset it then it still didn’t work so i asked again. then it still didn’t work so i asked again or if i could move to one of the open seats around me and the staff was so incredibly rude about it"

Pro: "Treated passengers well - even those of us in steerage. Food was excellent and entertainment options plentiful. Coach is still coach, and it’s hard to settle in for a nap. So, if arriving rested is important to you, spring for business class."

Pro: "Even for such a short flight you still get a small snack and drink."

Contra: "Crew at Newark airport unpleasant and dismissive."

Pro: "The flight itself was on time, the food was basic, just like drink."
Contra: "Staff didn't ask a lady next to me to sit properly whilst she was almost laying with her shoes very near to my seat. I had to be careful not to clean her shoe soles with my clothes. Also, after arrival to Birmingham there was an unnecessary crowd created by releasing people from busses from 2 different flights simultanously."

Pro: "The crew was nice and efficient. The film selection was good. Great interactions with the kids and little gifts/candy."
Contra: "Kids meals we got were not good on this leg (I think it may have been the lasagna, which was basically just gooey cheese and did not taste good."

Pro: "The boarding process was very fast and smooth"
Contra: "The seating space is very tight, more space is needed specially for tall people."

Pro: "I flew in an A380 from LAX to FRA and that is a huge airplane but very nice. The flight from FRA to TLV was full and that airplane had no USB charge ports and no seat back video. I refuse to fly El Al because they don't have video and charge ports. Now I need to avoid flying with Lufthansa."
Contra: "No USB charge ports and no seat back video. They only have movies from Sony."

Pro: "Boarding was fast"
Contra: "I had to pay extra because I didn't know that Lufthansa only allows one piece of luggage for international passengers, unlike most of their competition. Cost me $375 extra!!!"

Contra: "The entertainment systemis was sub par."

Pro: "I LOVED the Crew. Exceptional! Polite, accommodating, kind, friendly. Just wonderful. The food was pretty good too! The entertainment was great. I loved that the toilets were in a separate area downstairs! The flight was overall pretty comfortable. The cabin temperature was also great, not the freezing temperature found on American planes. Thank you LUFTHANSA!!!"
Contra: "The flight was late boarding and late arriving in Munich. I had a connecting flight to make and that was a harrowing experience. I had no precedence offers the other passengers in deplaning. I was given no help in making my connecting flight. I had to queue up for border control. I had to go up and down numerous escalators. I was stopped by a policeman asking for papers which I had already given to border control. I had to take a train and change terminals. My connecting flight was departing from the farthest gate possible in the terminal. I was running the entire time, and I barely made it. Had I not been running, I would have missed my connection."

Pro: "N-o entertainment"
Contra: "All"

Pro: "Normal Flight, short, was coming from Munchen"

Pro: "excellent service of crew."

Pro: "My highlight for the travel was the AMAZING flight attendant named JENS. He is a bright soul. Positive, sharp, witty, and humorous. Just what I needed on a 8 hour flight over the Atlantic."

Pro: "Smooth flight. No delay, no unpleasant surprise."

Contra: "legroom"

Pro: "I found the seats roomy - plenty of leg room. They were very comfortable in the way they leaned back. The food was very good, even though the meal was a simple lunch. The plane was very clean and bright."
Contra: "There was nothing I did not like. In fact, I felt: "This is the way flying aught to be.""

Pro: "Everything"

Pro: "I liked that I got a snack."
Contra: "I didn't like my snack choices. Also, the seats had crumbs on them when I boarded."

Pro: "Flight was good overall."
Contra: "Because of a mess-up on United's part, Lufthansa did not have my spl meal."

Contra: "Improve the food quality"

Contra: "Not enough indian movies. Too many other foreign movies. English movies were too old. Frankfurt airport is the worst airport. Terminal to terminal is too far."

Pro: "Again, I appreciated the big meal, dinner, about 2 hours into the flight. Nice to have real metal utensils, not plasticware, to eat with. The 'snack' at the end of the flight was more of a throwaway:(pizza or) "Sausage": six one-inch hollow spheres of sausage with a hint of Dijon(?) sauce inside, all served with a mmedium-sized dry chewy roll. Nice to get wine, or maybe beer(?), with dinner at no extra charge, served from regular wine bottles, not individual-serving containers."
Contra: "The huge plane was completely full; no handy empty seat nearby to stretch out into. Took forever to board and exit the plane."

Pro: "I liked the friendliness of the staff, the flight was good, the food was very good."
Contra: "I closed my eyes for just a few minutes two hours before landing and I missed the last meal. I was not sleeping but somehow the stewardess was going around quickly because I heard her in back of me. I thought she was headed in my direction but she had already passed me and then the drinks came around so I could not get thru to go back and ask for the "pizza". I wish the stewardesses would make a quick check up and down the isles in case someone dozed off. The first meal that I received was very good but I am glad I didn't miss it when they came around. Especially that I traveled alone. I do have to say that the comfort of the seats on the way to Europe was much better. It was a different airline."

Contra: "Boarding in Frankfurt was just short of a free for all."

Pro: "The crew was so pleasant, the seats reclined extremely comfortably, the TV and movie selection was great, the food service was prompt and I never felt like I was bugging them if you asked for something extra (not that you needed to ask cause they made frequent multiple trips down the aisles)"

Pro: "Excellent crew"

Pro: "Free upgrade to business class!"

Pro: "The entertainment was terrific for a long flight. Staff was friendly and helpful."

Contra: "Without having any real complains I felt the crew could of been more attentive and welcoming."

Pro: "Every thing"
Contra: "Nothing"

Pro: "The direction"
Contra: "One flight attendant was rude to me"

Pro: "Everything"
Contra: "Nothing."

Pro: "The flight was only about half full. Plenty of space, room to nap. Captain kept you advised and seemed to change altitude to avoid turbulence."
Contra: "Nothing."

Pro: "The comfort of the seats, though it could have slightly more leg room"
Contra: "Food was horrible"

Pro: "The seats were reasonable for the long flight The crew was very friendly and helpful The food was good for me (I'm vegetarian and had not asked for a special meal but the curry calcone was great The video system and range of films and shows was great"
Contra: "The boarding process was a little random but in the end worked out OK."

Pro: "Crew was excellent. Cabin was fine."
Contra: "My husband's audio did not work so none of the entertainment was available to him. His overhead light did not work for most of the flight until the entire system was rebooted."

Pro: "crew polite."
Contra: "Freezing cold !for 9 out of 11 hrs. On the outbound flt HOU-AMS snacks were complimentary...On return flt AMS- HOU they charged us. Not sure what the difference would be coming or going ?"

Pro: "Crew was great, on time flight, clean plane."
Contra: "Entertainments options were shockingly few. Honestly have not been on a plane recently with so few and limited options of TV series and movies. I was extremely surprised. Wish I had know and I would’ve had more options for my family."

Contra: "Free wifi"

Contra: "KLM lost my suitcase and did not deliver it until three days later... They refused to compensate me for having delivered the bag with broken articles inside (A pair of Rayban Wayfarers!)"

Pro: "Very friendly and responsive crew. Announcements from the Capitan and chief of flight attendants are very informative and comforting. Seat positions: very good leg room (even in economy)!"
Contra: "Newer airplane, as 747s are kind of outdated now, especially for long distance flights. But overall had good experience with KLM"

Pro: "Decent price for economy comfort seat, 4A."
Contra: "The flight was delayed about 80 minutes and they did not informed until when I got to the Airport. I could have stayed more at home instead of the terminal. They have also changed the boarding gate.."

Pro: "The pilot and the crews were helpful about the transit. Pilot make up a lot of time."
Contra: "Flight was delayed, had to run to my next connection flight."

Pro: "Good amount of space on the plane, lots of movies to watch, good food and drink."

Pro: "The crew was amazing, flight on schedule and good entertainment."
Contra: "Space is just reasonable on a long flight, even if there's seats more spacious that you could choose if you pay more."

Pro: "Crew were great"
Contra: "Refreshments"

Pro: "The staff was super nice, the services good. Clear lines about baggage allowance."
Contra: "The flight was delayed and due to this I missed my car connection. I had to prolong my trip by 4 hours, untill I found another connection. I know this was not a klm issue, but rather airport related, but the inconvenience was still. Thus, my lower satisfaction grade"

Pro: "The staff was super nice, the services good. Clear lines about baggage allowance."
Contra: "The flight was delayed and due to this I missed my car connection. I had to prolong my trip by 4 hours, untill I found another connection. I know this was not a klm issue, but rather airport related, but the inconvenience was still. Thus, my lower satisfaction grade"

Pro: "Friendly crew, upgraded seat was worthwhile"
Contra: "More snacks in between meals,"

Pro: "Friendly crew"
Contra: "KLM lost one piece of my luggage"

Pro: "The entertainment was amazing"
Contra: "The seats were a bit hard"

Pro: "My seat"
Contra: "My suitcase wasn’t in the plane. 8 hours in the plane and no one offered us water. We had to look for flight attendant. Entertainment wasn’t great not too many choices and quality of screens was poor"

Pro: "It was all fine"
Contra: "Really was unsure of why I had to purchase a ticket as I was able to pick my own on the way to Billund"

Pro: "quick/efficient boarding - good staff - good food - easy flight !"
Contra: "the connecting times for klm seem to be very close - if your running late to start - you may not make your next one -"

Contra: "The website I booked on and the Delta phone line on the printed ticket said that I had baggage when it turns out that I did not according to the check in staff and they made me pay."

Pro: "Crew was amazing, seats were comfortable with enough leg space even without choosing extra space seats. It was my childhood dream come true to fly with KLM. It was really an exciting trip for me, just that it was short."
Contra: "Well, for me everything was on point. Those who have never travelled with KLM, I would encourage them to do so and I’m sure they will not regret."

Pro: "The crew was amazing and the food was great."
Contra: "Something did not go right with our booking so it took some work for the airline to get it figured out for us. Thankfully we had left plenty of time. But that was an unexpected stress."

Pro: "Good"
Contra: "Nothing"

Pro: "Friendly and efficient crew. I travel KLM often and always enjoy the flights."
Contra: "There were several flight delays and gates were changes a few times."

Pro: "We got to Amsterdam on time"
Contra: "1. Paying for the seats we chose...that will never happen again...I'll fly another airline first. 2. The food was terrible. I have flown KLM for years, this was not what I expected. 3. The plane was very dirty"

Pro: "Good comfortable seat with extra leg room. Pleasant crew."

Pro: "NOTHING"
Contra: "Having to change my seat to accommodate a rude belligerent passenger, who had taken my seat, refused to move until spoken to by steward. She then made my flight a nightmare, until I let her sit in my aisle seat. Even then she was not satisfied, she abused me the whole flight damaged the screen so I could not use it until the steward fixed it. Demanded that I except any and all alcohol to give to her to drink. When I am tea total she then continued to abuse me. I asked the steward to move me he just shrugged his shoulders and said there was nowhere else. This is definitely my the worst flight I have experienced."

Contra: "Nothing special"

Pro: "Staff very pleasant"
Contra: "Evening snack was not the greatest breakfast was pretty food"

Pro: "The flight was perfect! Great food,movies and I even got to sleep !"
Contra: "All was well!"

Pro: "Restrooms clean, decent food and drink, nice cabin crew."
Contra: "No complaints"

Pro: "Snooth and efficiënt with a KLM service"
Contra: "No entertainment"

Pro: "Seats were comfortable and there was enough room for hand baggage. I slept during the flight so do not have opinion on entertainment."
Contra: "Not able to charge my digital devices. When serving beverages and food, the same flight attendant missed me a few times. That was annoying but other attendants were very nice."

Pro: "I slept pretty much the whole time"

Pro: "Great food"
Contra: "I paid a top price for my ticket and expect the advertised amenities to work. Upgrade or replacement for entertainment system."

Pro: "Need better quality tvs for such a long flight and better movies There were only 4 Bollywood movies and not the latest ones either"

Pro: "The leg room, was surprisingly roomy"
Contra: "The food and that there was no entertainment."

Pro: "Decent meal (warm Pasta all'arrabbiata), nice little muffin for dessert and standard drinks (coffee & tea were a bonus, as they didn't serve any on a similar flight, from Barcelona to Amsterdam), friendly cabin crew."
Contra: "Poor timing - no reason for a 40 minute delay at take off (plane was fully boarded in time) Old aircraft, shabby, dirty and cramped seats. Coming from my connecting flight from Barcelona, I could clearly tell the different in the quality (and cleanliness) of the aircrafts."

Pro: "Smooth boarding, clean seats/plane, nice small aircraft (2 rows x 2 seats each), surprisingly spacious (more legroom than expected - and I’m 6’2”)."
Contra: "About 1h30min delay without an explanation. All other planes in the terminal seemed to take off on time without a problem, without exception (aside from this flight, of course)."

Pro: "The staff are the best European crews I have encountered. Naturally friendly, professional and fit looking. Nothing is too much trouble"

Pro: "Consistently high standards"
Contra: "Nothing"

Pro: "The last two times we connected in Amsterdam to Humberside our luggage was delayed. This time it wasn’t. The simple things give the greatest satisfaction"

Pro: "Good multi media access and content"

Pro: "Comfort economy well worth the extra."

Pro: "Loved the service...everything was excellent"
Contra: "The bus class seat was a bit narrow at the feet"

Pro: "The pilot kept us informed periodically during our journey. I liked that we could choose our seating online. The entertainment was good."
Contra: "The plane was dirty, all seats did not have pillows and blankets. Seating was not very comfortable, particularly as there was a box attached to one of the legs of the seat in front of me, making it necessary to move my legs to an uncomfortable angle."

Pro: "The crew were pleasant"

Pro: "Arriving more or less on time"
Contra: "Crew is awful. Disrespectful desinterested in customers find themselves very important. No service mentality whatsoever. No respectful airline would hire such arrogant self centered personalities in a service role"

Contra: "Our flight was canceled from Amsterdam to Bordeaux and did not receive any direction and had to find alternate flights for ourselves with the personal expense of using our own cell phones. Then our luggage lost for 3 days. Not happy!"

Contra: "Service"

Pro: "Crew service"
Contra: "Flight delayed."

Pro: "Wide selection of entertainment, food was good."
Contra: "Boarding unorganized, but that may have been more of a passenger issue then KLM"