Găsește zboruri ieftine către Copenhaga

Contra: "The extra customs in Belgrade when the flights are already late is random and ridiculous. The staff makes some people take off shoes but not others, they opened my cartoon accusing me of having a liquid when I had an empty glass container that he’d already been checked at two other checkpoints."

Pro: "Evriting"

Pro: "It was okay, I mean, for a short-haul flight, nothing more is required. Except for accuracy."
Contra: "They should finally replace old ATR-72."

Pro: "Super comfortable the seats and staff"
Contra: "Nothing it was great."

Contra: "The fact that I had to check my guitar was odd. And online check In was difficult . I ended up paying more to check my guitar in at the airport"

Contra: "Check in was slow but not crowded and they lost my and other 20 passengers’ suitcases! No information was given about why and we still don’t have any information. AirSerbia does not respond do emails or calls."

Pro: "the boarding was smooth, the bus to the plane wasn't crowded and the plane was flying low so you could enjoy the sceneries and still get cell phone reception."
Contra: "the overhead compartment was a bit small and there was almost no leg room but both of my flights were short. I booked my flight through an app and it didn't give me any checked baggage so I tried to modify my booking through airserbia website but I couldn't so I ended up paying 60 euros for my bag at the airport."

Pro: "the boarding was smooth, the bus to the plane wasn't crowded and the plane was flying low so you could enjoy the sceneries and still get cell phone reception."
Contra: "the overhead compartment was a bit small and there was almost no leg room but both of my flights were short. I booked my flight through an app and it didn't give me any checked baggage so I tried to modify my booking through airserbia website but I couldn't so I ended up paying 60 euros for my bag at the airport."

Pro: "Crew was friendly and very attentive. Food was better than most airlines’ long haul meals."
Contra: "Standard intra-European business class seats, which aren’t any more comfortable than economy. Wi-Fi wasn’t available for a portion of the flight."

Pro: "Crew was good, short flight on an older aircraft, everything was fine"
Contra: "Bags got left in Belgrade transferring from Helsinki despite this flight being delayed 30 mins, unsure how that happens..."

Pro: "Crew was great. Seat was as expected. Could use a seat pad as they get worn out after a few years and I have to sit on my blanket so my legs don't fall asleep"
Contra: "More movies and TV shows please!"

Pro: "Crew was very polite and helpful, seat pitch was acceptable for my height (1.92 cm)"
Contra: "I know this was a short flight but one tiny bag of pretzels is just not acceptable!"

Pro: "Crew"
Contra: "Seats"

Pro: "Comfy and clean"

Pro: "Pleasant staff, wonderful food, very pleasant flight"
Contra: "Nothing, everything was very good"

Pro: "I didn't get to my AirSerbia flight."
Contra: "I didn't get to my AirSerbia flight."

Contra: "No entertainment equipment, video or audio."

Contra: "Paid the ticket and check in luggage at Opodo but was informed at the counter that luggage has not been paid for. Denied checking in luggage despite having a printout saying it has been paid for. “The luggage is not in our system” was the only response."

Contra: "Old outdated planes. Very little in flight entertainment- tiny selection of movies and tv shows. No ability to charge mobile devices."

Pro: "Nothing"
Contra: "Unable to check in online. Didn't accept credit cards forced to wait in serval lines to pay for luggage. Long waiting lines. Don't offer water on plane. No information given about luggage and being forced to pay for a seat fee. No information on connecting flights. Most uncomfortable plane and horrible experience."

Pro: "Nothing"
Contra: "The check in process was a mess was forced to wait in multiple long lines with the worst, unprofessional, disregarding, condescending staff to check in and then another line to pay for luggage. They also force you to pay an additional "seat fee" even if you don't request a specific seat. Horrible customer service, zero regard for customers. Waited in shuttle for 45 minutes before being taken to plane. My air conditioner fan for my seat was completely broken but had to pay for that seat as well. Avoid at all costs. Worst airplane very old and run down. Also the staff for Vienna airport is who you have to go to to pay fees for luggage and THEY ARE THE WORST TO DEAL WITH. Would avoid this airline at all costs."

Contra: "Couldn't log in online because site wouldn't accept any of my credit cards. Got up early to check in at the airport, discovered I was logged in... After all that, the airline changed my seat without warning, moving me from the window seat I selected (and paid for) to a middle seat. Where did they get the idea I would think that was OK? Then the flight was delayed, almost missed my connection. Boarding and exiting the aircraft were zoos. Eminently unrepeatable."

Contra: "They were very unpolite. They completely ignored multiple requests. I was ignored and not even asked get a drink (I just needed some water). They said they offer the food and drinks to others because they paid. Money wasn’t an issues. Besides I wasn’t even offered a drink neither asked for money. I found it really rude."

Pro: "Half way through the journey they wanted to charge me 40 Euros to check in my carry on because it was too big. They said they shouldn't have allowed it on the first flight."
Contra: "Half way through the journey they wanted to charge me 40 Euros to check in my carry on because it was too big. They said they shouldn't have allowed it on the first flight. Also security check was at the gate so no water was allowed or available to buy after it, so you were forced to buy on the plane if you wanted water"

Pro: "Quick and no fuss"
Contra: "No food and entertainment didn't work"

Pro: "Comfortable aircraft"

Pro: "Departed and arrived on time despite boarding chaos."
Contra: "What was that stuff they served us to eat?"

Pro: "Title says it all"
Contra: "Title says it all"

Pro: "Nothing. Rude staff. Horrible food and service."
Contra: "Everything"

Pro: "I requested a special meal. It wasn't delivered. I had called Air Serbia days before my travel to confirm that, and the lady said it was. Unfortunatley, there is no way for me to lookbthat information online. Even the gate agent wasn't able to look that informationmout, and told me it will be there. I simply had to go with 'belief' that my special meal would be there. They did not have any other options . The food they served was so unpalatable that I threw up. I threw up in a plastic bag, as opposed to a barf bag. I didnt have time to get it out from the seat pocket. When I called the flight attendant for assistsnce, she was so rude in pointing that I should have used the barf bag and not a plastic bag. Very unempathetic. They did not check on me after that. The flight was so hot, and too crammed. Old plane. The entertainment was unentertaining. I would never fly this airline again."
Contra: "Everything"

Contra: "Not possible for online check-in"

Pro: "Quick flight"
Contra: "Time it took to board and leave"

Contra: "Not a orginized airline at all!! I flew my whole trip with the same 50+ people. We had 2 connecting flights, all the stops that we did was always behind schdual, staff was nice but late! the worst part is, our final destination 20+ people lost there luggage including me! My dad and aunt flew with are serbia aswell and they also lost there luggage..! My dad and aunt got there luggage after 1-2days after ther flight but its a big inconvenience i have no update on my luggage yet hopeing it will be here tomorrow."

Contra: "It was very cold in airplane. Bad food. No covers. No tv"

Pro: "Free food + drink, smart uniforms, on-time departure and seat headrests with winglets to support your neck."
Contra: "Nothing."

Pro: "Air Serbia is way better than old JAT Airways (or at least better than JAT Airways after 1992). They are improving and it seems that they will be a solid regional company, as well as a good Etihad partner."
Contra: "I don`t know why they still didn`t decomission old ATR-72 turboprops. They might use them on some flights, but I believe that they should buy or lease some mid-range jets even for short-haul flights. Austrian Airways uses jets for BEG-VIE service."

Pro: "The tiny plane was smooth in the air. Crew was nice."
Contra: "Only water and bread for the way back while we had full dinner service on the way there. chairs we older but fine."

Pro: "crew was great , very friendly"
Contra: "tv sound didn't work"

Pro: "On time."
Contra: "Small and uncomfortable prop plane. Boarded from rear only."

Pro: "The flight attendants were courteous and advised passengers they can move around once boarding completed."
Contra: "The flight was operated by a avery small plane, so we were advised to leave the carryons outside to be put in the hold. Once on the plane, I thought my bag would fit in the overhead bin. Also, was annoyed that flight attendants would approach you speaking Serbian, which I don't."

Pro: "The seat, flexibility were great..and food are tasty and delicious"
Contra: "The crew was not friendly for the flight to Belgrade"

Pro: "Elena"

Pro: "Flight crew are nice, reasonable service during flight"
Contra: "The flight was delayed at Rome, so the stop at Belgrade was short. Luggage did not arrive with the flight, only after two days they arrived to the destination. After two days the luggage arrived dirty and a bag of "Sephora" cosmetic company missing from one of the suitcase."

Pro: "Love the cabin crew and their professionalism. Excellent presentation and delivery. Captain and first officer were excellent. Professional, friendly and great skills. Great take-off and landing in the ATR 72."

Pro: "All good."
Contra: "They woke me up for a meal. My bad to forget earplugs or ask for some."

Pro: "It was a good flight over all, the service was non-stop"
Contra: "At JFK our pre booked seats were changed , and I had them changed back, there was some BS excuse for that I was questioning a flight attendant as to why the plum brandy wasn't on the menu,(national drink) I was told to fly first class the next time The flight back from Belgrade to JFK. I was told by the same flight attendant (Ana) that I was holding up the line, I was trying to put the carry on luggage over the seats. There was a 40 min delay in landing, the bathrooms were locked, once again the same flight attendant made a big deal of this, that I have to make it quick. The signs for the 1st class , bathroom should not be visible from the economy class seats because it confuses passengers, in the economy class, some of the passengers were sent back and not allowed to use the bathroom."

Pro: "Huge legs space for economy class, great service!!!"

Pro: "Huge legs space for economy class, great service!!!"

Pro: "Food is very good"
Contra: "Flat bed is not comfortabl, no mattras.."

Contra: "This really is more about the flight from paris to Bucharest: I’ve literally never experienced a worse ticketing and boarding process. Old planes, ride staff (even by remarkably curt and abrupt Romanian standards). Broken inline experience. Overall unpleasant. Seems to be flown only by Romanian families with hundreds of pounds of luggage. Like a caravan."

Contra: "could not be delayed"

Contra: "I missed my flight because my previous flight was delayed 2.5 hrs"

Contra: "One hour delay"

Pro: "To be going home!"
Contra: "Female crew taking orders then taking ages to ring drinks a d they move on to others instead of finishing what they were doing. Then you're lucky if you get given 1 sugar and no spoon lol."

Pro: "Food was excellent; boarding a litlle bit crowded, but didn't notice as had been busy; crew has been kind and helpful"
Contra: "Unconfortable chair seats; seatbelt too short; tables too low for tall ppl"

Pro: "The flight departed on time and arrived the same. The seat was a tad bit narrow for me but then I am a tall guy at 6'5". Crew was very professional. Ticket cost was a third of what the other airlines were offering for a Sunday fare. I'll definitely use BlueAir again!"

Pro: "The crew was well trained, kind and receptive. The pilot managed to drive through a storm and even arrive 10 minutes faster after leaving 5 minutes late."
Contra: "Passengers traveling with pets took our reserved seats. The places for our baggages were occupied. When addressing this issue, we were told to move further ahead to empty seats. There was no meal included, and the one we purchased could not be paid by POS."

Pro: "I canceled the flight 6 weeks ago, no refund issued."
Contra: "I canceled the flight 6 weeks ago, no refund issued."

Pro: "Boarding was quick and we arrived on time."
Contra: "When getting to Bucharest we were taken by bus and didn’t have a gate."

Pro: "Everything was quite fast, we were like 15 min before the plan ready with boarding, but then somebody needed medical assistabce and we left 15 min delayed. But that's ok, it's nobody's fault. Baggage arrived very fast in Hamburg."
Contra: "A minus for the Crew because when we arrived in Hamburg, people started to open the baggage boxes although we were still rolling (like 5 min too early) and they didn't say anything, so more people were following. When we arrived, almost all the people who could, had the baggage already with them. This happened in the past but the Crew stopped the people on time."

Pro: "Stupid survey can’t eliminate category that doesn’t ajgpply"

Contra: "flight delayed by more than 1 hour"

Contra: "I have booked with 2 checked in baggage pieces. On check in I was told no baggage was paid and I had to pay 100€ for the baggage."

Pro: "Boarding was good, flight and crew were good, had refreshments and food which came as a surprise. Overall I had a very good flight."
Contra: "I liked everything"

Pro: "Clean enough"
Contra: "Charged £60 for hold luggage because the airline’s unstable website wouldn’t allow me to book in advance (£20 extra in the airport). Plane was delayed because they were late allowing passengers to board and missed the runway slot. Seats were uncomfortable - it was an older airframe."

Pro: "Flight Attendants very good"
Contra: "Dusseldorf to Warsaw: Boarding terrible including assistance and messaging. - Boarding chaos - Late flight out of Dusseldorf (about an hour) - Just before landing, pilot announced all connections would be made - (and even mentioned chicago) - Connecting flight was gone when I arrived at gate, and I was quick in getting to gate from prior flight - next flight caused 5 hour layover in Warsaw Warsaw to Chicago Boarding terrible including assistance and messaging. - Boarding chaos - Late flight our ot Warsaw (about an hour) - no messaging at gate about reason for delay - kept increasing departure by 5 minute increments; started at 16:40 ended 17:05 (I beleive) - once boarding was complete, pilot said delay was due to wait for connections (boarding was an hour and 15 minutes late). Very frustrated"

Contra: "The plane seemed very old, toilet in poor condition."

Contra: "7hour delayin onnecting flight! Seats on plane torn and very uncomfortable, meal booked but no food available."

Pro: "Flight was delay by 1 hour consequently my luggage did Ot arrive with me to Katowice on top of that there is no more flights today from waw to kat with lot Airline"
Contra: "Serive to pay extra luggage very very slow"

Contra: "It was very hot on the plane. There was no legroom in my seat, it was very uncomfortable."

Contra: "It was very hot on the plane. There was no legroom in my seat, it was very uncomfortable."

Contra: "They change the fly departing time with 12 hours before I was flying"

Pro: "Easy to book on phone no problems getting boarding passes etc."
Contra: "Could not amend my booking tried to check a bag online after printing out boarding pass. Had to pay £46 for a 11k bag each way."

Pro: "Very good airport check-in and flight. The Check-in staff were quick and efficient and the Flight Crew were friendly and attentive. It was calm and restful."
Contra: "The internet support. I spent meny hours trying to check-in and upgrade my case allowance from 20kg to 32kg, and failed. When I tried to change the baggage weight to 32kg a charge was added for NOT taking the case PLUS the extra for the 32kg case! The cost of a case is reasonable and I would advise to pay the extra £5 for 32kg for most flights. The on-line Seating Selection is also unreliable, I was seated next to an empty seat which had been showing to be unavailable on-line! A response to my query which I sent to Blue Air arrived when I was in the air on the flight! It only repeated the baggage section of the Confitions document! Thank goodness for the excellent airport check-in staff and the Flight Crew!"

Pro: "On time ,clean aircraft..."
Contra: "Crew was very serious...a smile can make a difference....."

Pro: "The flight went well."
Contra: "Bag drop off was terrible and stressful. We arrived 2.5 Hours early to drop the ONE suitcase and have brunch. We queued for 1.5 Hours to then be blocked as all six counters were given over to another flight and people who arrived LATER then us for our flight got to go first. It was incredibly stressful and frustrating especially when I checked in online before arriving at the airport. We had to rush and run through the airport and board at final call. In fact it would put me off flying with Blue Air again."

Contra: "Flight was cancelled a week before and didn't get a replacement flight. Got half of my money back. Will never book a blue air flight again !"

Pro: "Flight on time . Attentive crew . Good price ."
Contra: "Lack of leg room ."

Contra: "The actual flight was good, but to try and check in on line is murder..the website needs a totally new revamp, both to & from Larnaca I was unable to check in on line. You enter all your details press confirm and it is supposed to go to the next instruction, but a message appeared then took you back to your previous page and you had to input all your details again..this happened many times before I eventually gave up."

Pro: "The flight was punctual"
Contra: "I got charged twice for luggage and couldn't get a refund"

Contra: "I had to make my own way home from Manchester.. plane diverted due weather."

Pro: "free breakfast great staff"

Pro: "Cheap in price, unexpected free snack on outbound flight, relaxed attitude to luggage, both hold and carry on, chartered unscheduled flight after original was cancelled"
Contra: "The fact our original flight was cancelled and we were delayed by 7.5 hours. They communication from the airport crew was little to non and flight time changed 4 times. They even told us difinitively that we would board at a certain time only for us to actually board nearly 2 hours later. They, without a doubt, knew the rescheduled flight time but strung us on anyway - I believe this was so they could save money on hotels"

Pro: "staff very friendly and polite ..airplane wasnt full so i get the chance to have a nice fly with my 2 little sons"
Contra: "-"

Pro: "nothing"
Contra: "The agent lady on the desk did nothing to help us get on our flight. She refused to identify herself. We intend to sue the company for the damages caused to us because of this bad attitude."

Pro: "Everything"
Contra: "Nothing"

Pro: "I recomand to Everyone to use the airlines!!Very good quality"
Contra: "Nothing , was everything perfect!The stewardesses very nice"

Pro: "Reliable and friendly staff. Even offered a free soft drink and sandwich on a short haul flight."

Pro: "Food"
Contra: "Space to sit, especially when seated in the middle"

Pro: "am ajuns chiar mai devreme, personalul foarte dragut si amabil , scaunul comod , mancare si bauturi bune."

Pro: "Good price, comfortable seats, nuce food and candies"

Contra: "No online check-in. 1 hour waiting for nothing."

Pro: "First time flying with them. Strongly recommended!"

Pro: "Staff on board was friendly"
Contra: "Planes were late Issue with on-line check-in Non responsive contact center at high cost per minute Absolutely inadequate space for knees, am 1.93 and my knees were stuck all the way during the flight although I had upgraded to a seat with better space. Old aircraft"

Pro: "The service was OK, we flew on time and the flight itself was pleasant."
Contra: "The interior of the aircrafts looked old and a bit dirty. The feeling is that you are flying on a poor low cost service."

Pro: "I was surprised and pleased as well that the flight attendant listen to me when I mentioned that it's very cold in the cabin and in less than 30 minutes the temperature was changed and bearable"
Contra: "Not applicable"

Pro: "The crew is very good"

Pro: "All was very efficient, food and drink a nice surprise"

Pro: "It took almost one hour in line just to check in. Also, the flight was delayed. They changed the seats and the crew was calling people who had previously booked breakfast because their seats didn't match what they had booked."
Contra: "We almost missed the plane because checking in took over an hour, since they only had one person for the entire flight. In addition, the flight was delayed and the food was not good."

Contra: "More leg room and reclining seats"

Pro: "Flight duration"
Contra: "Leg space, cabin bag allowance more than 5 kg. Water at least to be served onboard a long distance flight."

Pro: "The leg space"
Contra: "The don't let you sit together unless you pay extra, it's absolutely absurd. Thay put us on the opposite side of the airplane."

Contra: "Girl at the bording desk got in an argument with an passenger and she could have managed it a lot better then that."

Contra: "Gate announcement was only a few minutes before cut off!!"

Pro: "Boarding took forever and we were an hour late"
Contra: "Start boarding time 30min before it is set to fly instead of doing when we are supposed to take off"

Contra: "I paid 3 tickets for my kids from Prishtine to Budapest online through Kayak and when they went to check in they didn’t accept the tickets!!! They made them to buy new tickets because they didn’t accept those that I bought online.!! When I asked why they it happen they lady From call center turned the phone off."

Contra: "The food"

Pro: "Nothing"
Contra: "Not having a 3+ hours take off delay"

Pro: "It's the cheapest you can get"
Contra: "They split me and my wife on porpuse to force me to buy the option to choose my seating. The leg space is tiny and the chairs won't recline so it's super uncomfortable. Flight times are shitty. Te leave early in the morning so you can barely get some sleep at night. Nor on the plane. They don't any serve food or even water and let you dry up. You can buy overpriced food and beverage onboard. My purchase from the duty free was stolen and they didn't help me handle the problem. Awful experience."

Contra: "Flight was over booked"

Pro: "One of the very rare on-time, efficient and smooth flights with Wizzair. Check-in was fairly quick and incident-free, despite some of the other passengers reporting problems with the procedures and the staff. Boarding was quick and the flight actually arrived 10 minutes earlier than scheduled."
Contra: "As usual, the cabin crew is adequately polite, but not overly friendly, the food & beverage range is mediocre and overpriced at best and the entertainment is virtually non-existent."

Pro: "The cheap fares"
Contra: "Airplane was filthy, needed a thorough cleaning. More padding on the seat."

Pro: "Crew"
Contra: "Weirds sounds near first rows -- like compressor working or something"

Pro: "mi-a placut pretul"
Contra: "au transformat cursa aeriana intr-un butic"

Contra: "It was hot and stuffy and dirty"

Contra: "Not accusing the customer of not having a priority booking when they do, not having an hour long wait, and not accusing the customer of having a bag too big when it wasn’t."

Contra: "Application instruction on baggage hande king and que to boarding."

Contra: "Was delayed"

Pro: "On time without any delay"
Contra: "Satisfied"

Contra: "1h 45 minutes waiting for luggages in Bucharest Otopeni. Still not delivered."

Pro: "Everything went to plan and we were very happy"

Pro: "Clean aircraft with good on board staff. Flight departed on time and arrived early. Overall they are good value for a low cost carrier."
Contra: "Wizz are a bit disorganised at bag check in, disorganised with overhead storage. Don't like the random seat assignment used if you don't want to pay the high price for assigned seats."

Contra: "The flight was delayed and there was even no information about it. Gate number was changed after boarding time and we didn’t hear any appologize not even receive some meal vouchers or food on board. We arrived more then 1 hour later- I can not evalute this as a good service."

Contra: "2 hrs late and we missed all our following connections as a result."

Pro: "Nothing really"
Contra: "The staff took ages boarding us because they were obsessed with trying to scalp people for exceeding baggage limits. Nothing free aboard, no entertainment, the seats were uncomfortable too."

Contra: "Horrible web/check in experience, 2hour delay. Inexistence of entertainment or comfort. What else can be said ?"

Pro: "Staff"
Contra: "Extra charges. £35 to check bags in"

Contra: "Flight was delayed by 45 mins, and on board there was no water in the bathroom basins. This was known by staff, but they didn’t warn me as I went in, so I didn’t find out until I had already put soap in my hands"

Pro: "Pleasant staff."
Contra: "Plane was late and all passengers had to wait at the gate. Too many people for such a small area for that length of time."

Pro: "The staff and flight were top knotch . Could not fault them ."
Contra: "Nothing to dislike ."

Pro: "The people are very rude no cooperation"
Contra: "The crew was very rude"

Contra: "There was a mix up and the Wizz Air website did not work. Therefore, I couldn't check in a get my seats booked. I also could not prepay for my luggage so they overcharged me at the airport and had an attitude about it. My luggage was given three different prices quotes. I am very upset their website didn't work and they ripped me off at the airport."

Pro: "Wizz air has great deals and you will get to your destination which is a effective way to travel. Unfortunately the seats are not always comfortable and everything else costs extras for food, seat choice, bags, water, drinks, or anything else you’d desire during flight."
Contra: "The seats don’t lean back and do not have a lot of cushion."

Pro: "Nothing"
Contra: "Everything. Worst service I have ever seen on a flight."

Pro: "NOTHING! !!! VERY POOR wizz air!!"
Contra: "Hi. I don't understand why I have to pay £31.50 for check-in???!! Why nobody send me email with this information? ?!! I fly on the regular basis, first time I have to pay with poor wizz air!! If I know that - I will use Heathrow airport and British Airways for my flight to Riga! "Cheap flights " with wizz air : ticket -£73.00 + check-in £31.50 + coach to Luton £13.00 + coach from Stansted £13.00 + VERY POOR SERVICE! !!! NEVER EVER !!! My last time! !!! I will say to ALL my friends and posted in Facebook, Twitter and Instagramm! !! It's - ROBBERY!!!!!"

Pro: "cheap, on time"
Contra: "no reclining chairs, no water free"

Pro: "New aircraft"
Contra: "Boarding was horrendous. Flight was late in."

Pro: "Staff aboard the aircraft were very nice and so was the passengers."
Contra: "Bought a ticket two weeks ago to travel to Romania. Didn't have internet to check in, so I went to the airport to check in. When I got there because I was within 3 hours of boarding they had given away my ticket and made me a last priority boarder. I happened to get really lucky otherwise I wouldn't have gotten to fly on a flight I had previously paid for and was on time to."

Contra: "We arrived at a field in Israel with 2 backpacks and did not charge us extra, but on the way back they decided to charge us at the last minute for the same cases we had arrived with. Nothing we said helped and the attitude was cold and hard. The flight was good"

Pro: "Flight attendance service was great and smiley"
Contra: "Nothing much"

Pro: "Actual in-air flying experience was smooth."
Contra: "Due to technical issue with plane, passengers were delayed about 15-20 minutes on the tarmac in a crowded, hot shuttle bus with ineffective air conditioning and almost no fresh air coming in."

Pro: "Horrible company never book with them"
Contra: "No hand luggage Normal luggage is the most expensive in the market ! No customer services ! Do ur self a fav and don't book it"

Contra: "The application doesn't allow to add carrier bag check in and we paid high fee in the airport"

Pro: "Price"
Contra: "Despite long delay, there were no announcements by the staff about the delay until we were already almost 40 minutes past our original departure time. No water or food was distributed to the passengers despite the delay. Delay was not wizzair's fault but there was no customer service to speak off."

Pro: "It was simple, every thing was fast in the airport."
Contra: "Small airplane it was a bit choked."

Contra: "we didn't get food at all. i purchased a cabin baggage for 40 dollar, and when i went to the check in i paid another 110 euro for checked in baggage although i had only one baggage!!!"

Pro: "The don't say the truth"

Contra: "I had a standard carry on bag which in Wizz air world turned out to be a large bag. Not only did I have to pay and additional £40 at the airport for it, I had to take it on board with me too. This bag has been on many other low fares airlines without a problem. The Wizz air carry on limit is unrealistically small and is thus merely a money making racket."

Contra: "I ordered a ticket and got a confirmation email. Unfortunately I could not check in online. I arrived at the airport and found out that I did not have a ticket. This story cost me a lot of money and a lot of time"

Pro: "Quick boarding and arrived early."
Contra: "The seat was very very small for an average size human and the seat belt was on max.. No social distancing between seats"

Pro: "Nothing"
Contra: "Ryanair announced that we could postpone the flights without any cost due to corona virus and when I tried to reach them/to change the flight date the change tax was still there."

Contra: "Being on time + quiet fellow passengers"

Pro: "I like the assistant she tried to help me at the check in with the extra kilo even though I was a bit stressed and she was too but she need to listen what the costumer says because there was a mistake"
Contra: "Make the payment for the extra kilo at the same place at the check in point PLEASE I can’t spend 1hr and a half on only the baggage check in and if I want to pay for an extra kilo I have to go another place and wait again a looot The plane was too cold The chair in the plane like a rock stone sitting on There was a mistake in the ticket because of the baggage I’m sorry but it was a bit hard"

Pro: "No issues - everything went smoothly"
Contra: "There are no nets on the back of the seat in front of you to put things like water bottles - headphones, books etc."

Pro: "everything"
Contra: "nothing"

Contra: "Pointless paying for priority boarding as staff just let both lanes board at the same time"

Pro: "Good pilot"
Contra: "Chairs"

Pro: "It is the worst airline on Earth. They barred me from flight, removed my name from the system so that I can't board because they say that I can't travel with EU residence card with which I travelled to all Schengen countries with other airlines. They lied to me and didn't return my money too."
Contra: "They must obey EU laws!"

Pro: "There was no legroom, the sandwiches is missing (not available at all)"
Contra: "Onboarding was like for animalls. After we pass throug the gates, were sticked into the tunnel for 15-20 min in hot air..."

Pro: "Niente."
Contra: "Niente.....organizzazione pessima il crew,unica spiegazione e che una giornata troppo affollata!!!! Pessina orgazione...neanche aqua oferta...tutto sulla nostra sofferenza."

Contra: "Dilated 2/5h"

Pro: "I slept as soon as I found my seat - as did Mr. (very) Longleg next to me. Could not lean back, but never mind, it was a short flight."
Contra: "taking a cheap flight - take it or leave it. I'll do it again."

Pro: "On time flight and decent boarding process (not too much fuss over baggage size and weight)."
Contra: "Seating policy - it’s ridiculous to charge passengers to be seated together, even if they’re flying on the same booking. It only leads to on-board seating “trades” and negotiations to get people to agree to swap seats. Embarrassing!"

Pro: "It was Ryanair, didn't expect much and they delivered on that expectation."
Contra: "The delay was longer than the flight itself"

Pro: "Crew were polite and friendly. Aircraft was clean and comfortable and the price was unbeatable."

Contra: "First they called us to gate 102, then just before boarding they announced we had to go to gate 110. The plane had a ‘technical’ problem and we had to change planes with a large delay."

Pro: "They denied the me boarding,I want my money back"

Pro: "Although I had a 40 minutes flight, it was really good. The crew were very amiable and fun. All amazing!"

Pro: "They were professional and efficient"
Contra: "It was required to check in prior to arrival to airport to avoid a fee. I did not have internet access still I arrived. I had to pay 55 euro for a simple check in. Not fair to folks who do not use data for internet nor WiFi. A email could be sent 72 hours but that does not mean people check all emails or they even have access to the web. It’s not a fair or smart business move, I will not book with them again."

Pro: "Great job! Timely departure and arrival, quick, uncomplicated and easy boarding, pleasant staff."

Contra: "An hour delay"

Pro: "That it was short"
Contra: "It’s almost impossible to understand the options for boarding, seat assignment and luggage. What can you pay for and what you get is confusing."

Pro: "Awesome!"
Contra: "Need a pocket at the back of the seat!"

Pro: "At least we arrived at our destination intact."
Contra: "Cabin attendant (male, manning the aft galley) bumped into my knee while rushing down the aisle, and stopped to yell in my face -- I was asleep at the time. 0/10 will not fly Ryanair again."

Pro: "The flight was delayed. No one took charge of boarding. Passengers talked over announcements."

Pro: "If you are flying Iceland air it's for the great value, the friendly and courteous crew, and the chance to see the Icelandic landscape from the air. We did not try the food for sale."
Contra: "Boarding and transfers in Reykjavik can be quick and chaotic, leaving little to no time for the food purchases and bathroom stops you probably need. Also don't plan on having access to a large selection of current entertainment. Plan ahead."

Pro: "On time, and comfortable"
Contra: "No issues"

Pro: "It got me home."
Contra: "Firstly, there were no sandwiches (hot or cold) available on a late afternoon flight, so the remaining food options were poor. Secondly, my £7 Gin and Tonic that I'd hardly touched slid right off the frankly useless trays and into my lap. The flight attendant literally threw me a few paper towels to help. I spent the remaining three hours of the flight soaking wet."

Contra: "Boarding was late and slow"

Pro: "The flight left on time"

Contra: "You charged me an extra 150 Euro because I did not receive your e mail and could not register on line my flight. I complained at Airport in Greece and no one would assist me. I am writing the NY Times and Washington Post about your strategy to take extra $ from first time flyers of your airline. Shamfull !!!! Harris R Ghersin Professor International Business The Lubin School of Business NYC."

Pro: "Just everything was so easy and straight forward. No issues and no hassles"

Pro: "it was on time mostly, affordable, and allowed two carry on bags."
Contra: "the forced printing of my boarding pass which I didnt have overseas and couldn't use the app forcing my friend to print it out at work."

Contra: "A lot"

Pro: "I can't think of any."
Contra: "Rude gate staff at Otopeni Airport insisting I place my hand luggage in the hold until I informed them I had priority seats. The whole concept of priority boarding goes out the window as boarding was via a bus"

Pro: "First time on Ryanair. Probably ok if you are 25 and have no checked luggage. If it's only marginally more expensive, travel with another airline."

Pro: "Advertised price."
Contra: "Check-in was a nightmare. I was on international travel with no PC, only phone and Ipad. I downloaded their ap on the phone, as they do not have an Ipad version. After tedious set up of account, I went through and completed the check-in procedure the day before the flight. However, when I attempted to download my boarding pass, the ap failed. I went to the airport 3 hours early. No attendant to be found so that problem could be resolved. less than 1.5 hours before the flight time, and after standing in line for 1 agent, I was told I could not be checked in, because I did not have a boarding pass, and I would have to purchase one from a service desk (different airline was providing service). The service agent said the Ryanair ap should have worked, and called them to request a waiver on the charge. They refused. I had to go back to the gate desk in order to check in, and very nearly missed my flight. Never again!"

Pro: "The two seats next to me on the plane were vacant, so I was able to spread out and pretend I was in first class."
Contra: "They have you stand in line 30 mins before the flight. By the time you board the plane, you're stiff and unhappy."

Pro: "Fairly quick and efficient service"
Contra: "It was a cramped and dated plane"

Pro: "I hated everything"
Contra: "I will never fly with Ryanair again. They ripped off all my money. If I would have booked 2 tickets with British airways would have been much better and cheaper."

Pro: "The flight attendants were very funny and friendly. They were proffessional and helpful."

Contra: "Beware! They will charge you 45 + pounds for each piece of luggage! Total chaos at the checkin counter."

Pro: "The flight and the crew was great and it was a really great flight. It was only a 2 hr flight so I did not eat and there wasn't any entertainment."
Contra: "SO MANY HIDDEN FEES!! I expected to pay for my bags but didn't know I would have to pay for my boarding pass or the seat as well!"

Pro: "the crew , arriving on time , good boarding speed"
Contra: "the landing :)"

Pro: "Half boarded from front and half boarded from back,so took less time getting on plane. Crew friendly. helpful."

Pro: "We arrive on time, safe."
Contra: "We have requested the empty exit seats and the stewart behave by ignoring us."

Pro: "This was my first time on Ryanair. The plane was no less comfortable than other standard planes I've been on. I didn't check a bag, I didn't buy any extras. I don't fly with cheap airlines in the US on principle based on the many horror stories I've heard, so I was a bit nervous about Ryanair. My trip was mostly very easy going though, so I really appreciated that I didn't end up paying what I'd saved on the ticket in some other way. All in all, I would say it was just fine. If you're going to fly around Europe with just some carry-ons, you'd be silly not to go with a budget airline. You're in the air for such a short time anyway!"
Contra: "Was really annoying to have to check in ahead of time and print my boarding pass at home, only to still have to stand in line to get the visa stamp as a US Passport holder. They should have a line for people checking in luggage and another for the stamp because it's really frustrating to wait 20+ minutes for a 10 second interaction. What's the point of self check-in if you still have to wait in line anyway?"

Pro: "What staff they do bother to hire try their best with the little they are given."
Contra: "Online chat confirmed I'd paid for a checked bag, but had to pay again. One check-in employee, long line. Flight gate changed abruptly. Much standing in line, as though all the chairs had been stolen."

Pro: "the fact that they took me from one place to another"
Contra: "i felt lied to and cheated by the exorbitant bag fees. nowhere did they state a single bag would cost this much money. last time i'll use Ryan air."

Contra: "Not charging for a small bottle of water would be nice."

Contra: "No good planning for cabin baggages, caused ~2 hour delay, sitting inside the craft."

Pro: "The on-board crew were friendly and professional. The in flight entertainment options were great. And the flight was mostly on time and easy."
Contra: "We had significant issues getting our one boarding pass from the computers and then the workers in the airport. We purchased both tickets together and the one had no issues. However, we got nonchalantly passed off from one employee to another without having anyone seem really concerned for us."

Pro: "Crew amazing .. seats not comfortable"
Contra: "Delayed boarding .."

Pro: "The crew is good But the seats not comfortable .. it's like minibus .. no range of movement .."
Contra: "Toilet .. seats .. windows.. air conditioning must be stronger .."

Pro: "Nothing really"
Contra: "The airline should at least provide a snack. It's 4 hrs of travel."

Pro: "The price"
Contra: "Screens or just at least free water or drink"

Pro: "The crew doesn’t smile! The economy seats are narrow, with the same ticket price I can fly with a plane with infotainment"
Contra: "Though it was a one hour flight At least you could offer passengers water or coffee plus a smile would do make us feel relaxed."

Contra: "Seats are impossibly close. Men's knees hit the back of the seat in front of them. Sardines accurately describes seating on this airline. No, and I mean No, room to move."

Pro: "Really easy experience - friendly, organized, on time and a great price!"

Pro: "They delivered me my order sanwhich and flight was on time"
Contra: "The seats doesn’t have a jacket hanging hook.. so I had to hold my suit jacket all the way . And the seats didn’t have proper head rest so couldn’t sleep as well on the plane but the seat was not congested and was comfortable if day flight"

Pro: "Friendly staff. Comfortable plane"
Contra: "Delayed but only 15 min"

Contra: "I was traveling with sports equipment and tried to pay for it online. I could not find a place to buy extra lugggage for sports only normal luggage, so I had 20kg. Then I was told at the airport I had to pay 100 chf extra for my surfboard. Don’t make the website difficult to use and then charge me extra. It feels dishonest."

Pro: "The flight was on time and pilots provided on time updates."
Contra: "Check-in took 45 minutes. Some passengers cut into the front of the line and airline employees did not do anything about it."

Pro: "Got to Barcelona eventually"
Contra: "One hour 15 min late, gate officers did not update, screen kept saying 40 min delay even after sitting at the gate for one hour. It was hot, humid, every one was sweating. Least they could have done was to offer free water after making us wait for one hour 15 min in hot weather."

Pro: "The flight was on time."
Contra: "Gate was in a new addition to the SAW AIRPORT. Far from cafes and shops. After deboarding from the plane, it was a bit unclear whether to board a bus or walk into the International Terminal. Perhaps more frequent flyers are familiar with this routine, but signage would assist new passengers."

Pro: "Nothing"
Contra: "One hour flight from Dalaman to Istambul. that leaves with two and a half hours of delay. We arrived late to Istanbul. We ate dinner after hours and tired of Pegasus waiting. Without any explanation from anyone in the company. Never again will I fly with Pegasus."

Pro: "Nothing"
Contra: "Typical Pegasus. One of the worst airlines of the world. I typicall try to avoid Pegasus, but sometimes I dont have other choice."

Pro: "The price"
Contra: "The mass"

Pro: "The worst airport ever"
Contra: "The boarding pass , they opened my baggage like 3 times and start making chaos in it and ruin many things inside it , plus it always delayed in time"

Contra: "Given old pound coins and old ten pound note as change. Then questioned as to 'what is the problem? Whats the difference? When ı asked fır nee money tjat iş legal tender.."

Pro: "Checked in online with a carry on luggage, no waitşng in lines. Flight was on time and landed on time. Crew was nice."
Contra: "The space between the seats could have been a bit roomier."

Pro: "Easy check-in and boarding."
Contra: "I've never seen so many young children on a plane. There must have been one child for every one adult. Worst of all, their parents didn't even attempt to make them behave themselves. And the crew just let the kids run up and down the aisles and climb on seats. What ever happened to "please remain seated with your seat belts fastened"? Additionally, when I checked in, I asked for a window seat, the agent nodded, and when I got on the plane I found I was stuck in a middle seat. It was the longest two hours of my life."

Pro: "like mentioned above"
Contra: "nothing really"

Pro: "Nothing"
Contra: "Airline stuff was bad in palne which not care about undisable boy was travel with me"

Pro: "Nothing"
Contra: "The none sense of explaining why I cant go on the plane ... according to there website I should have 2 stamps from the lebaniese authority on my passport one for going in and one for going out which I gladly provide them with... the responsoable for the check in at Frankfurt Airport and according to him was communicating with "pegasus Airline" in Istanbul by WhatsApp and just kept saying "those can't fly today" the funny thing he was writing in german and refuse to give me there number so I can explain the situation now the main reason why i couldn't go on the plane because I wasn't once in my life in Turkei which makes none sense according to there website I contacted them with Emails and they answered me that I should have the 2 stamps if i want to fly from Instanboul to Beirut which I already have but the haven't notice that i didnt even got ob the plane at the 1st place .... the huge amount of nobe sense, stupidity, the lying that there is no Pegasus airline office ath the airport and the 0 responsibility for there actions can provide you guys with a picture of how they behave with the customers"

Pro: "Nothing"
Contra: "We were delayed 7 hours without any explanation or compensation or apology."

Pro: "Crew was very nice. Seats were comfortable."
Contra: "Plane was HOT. It must have been 24 degrees or more the entire flight. I turned the fan on full but it was useless. I was hot uncomfortable and sweaty the entire time I was on the plane. Made what would otherwise have been a short and enjoyable flight extremely unpleasant."

Pro: "Way and take two taxi Please write in the mail In big laters the terminal"

Pro: "It has good crew members and fine alternatives for eating."
Contra: "No entertainment option is available."

Pro: "The crew at the airport was incompetant. The service was appalling. I had to wait for over 30 minutes for bag drop off . I was very dissapointed. Also boarding was quite late and pushy"

Pro: "Good price, times of flights worked for what I wanted"
Contra: "Transfer between flights was on a short timescale and I received several warnings from pegasus about delays at the airport, because of this I purchased a fast track via their site. This was a total waste of money as there was only one Peterson dealing with fast track and long queues, this meant that ordinary queue was dealt with faster."

Pro: "They canceled the flight 1 earlier than its time, and refused to refund. Instead asked the passengers to come tomorrow next time. What about the connections? All lost, or canceled other flights."

Pro: "Connecting flight to Stockholm was cancelled. Had to fly to Copenhagen and perchuse another flight with SAS When complaining to their staff the answer I received was that no other airline would even give me an option to fly to Copenhagen (where I was not headed by the way) in short - paid another 300$, got to Stockholm 3 hours late and will never fly them againb"

Pro: "No problems at all, everything was OK and most important, on time"

Pro: "Nothing"
Contra: "Poor everything is poor, they are very bad specially the crew when u check in they will let u pay even for the hand baggage extras kg even if u did shopping from the duty free they will let you pay for the weight. The worst crew ever."

Pro: "Roomy, comfortable seating. Clean and modern."

Contra: "Terrible landing for last 15-20 min, pilot never spoke to reassure passengers whether or not it was okay."

Pro: "Boarding was OK. Price is good"
Contra: "Crew service is not good Lotec airplane Trouble website"

Pro: "Flight crew"
Contra: "How could you ask about entertainment when there is nothing to intertain in these planes! No screens, expensive and bad food, even the menue and magazines were not available on half of the seats, not to mention the worst and smallest seat i have ever been in, although i travel on many other economic airlines! There is nothing but poor, bad and boring flights. The sad thing is that i payed too much for this flight. Oh i forgot, it's also delayed and we wait for half an hour and then, they came with only one bus to take all the people to plane whwn there are many people who can't hold themselves in that crowded bus!"

Pro: "Nothing in particular"
Contra: "Payment options suck! Did not know ahead of time that nothing is offered free of charge!"

Pro: "Price"
Contra: "Everything other than the price. Old plane, supremely uncomfortable. Delayed for an hour."

Pro: "smile of 1 crow chair not bad"
Contra: "timing check in boarding landing I had 2 flights and both we boarded late and arrived late of course. I will never use this air lines again in my life"

Pro: "The crew was nice."
Contra: "That we didnt get even a glass of water"

Contra: "Pegasus airline did not inform us any delay until we asked. They should make delay information to passengers. Other one is when taxi aircraft to runway, make some strange noise come from celing. Alike cable is rubbing something. Crew should report to mechanic."

Pro: "Nothing"

Contra: "Flight was delayed over an hour sitting on plane. Flight attendants were rude."

Pro: "Nothing."
Contra: "Totally useless. Dirty plane, lousy service. Was ready to pay for refreshments as I had to take this low cost airline for time reasons. When trying to pay with a credit card the stewardess was telling me it was a debit card (as if I didn't know what my cards are) - after a while it appeared she mixed online and offline cards for credit and debit cards, yet she was increasingly arrogant while trying to convince me my card is a debit one. So I tried to pay cash with 100 EUR bill and she told me she was going to return the change in Turkish lira! The male steward was just standing next to the trolley without saying a word, looking afraid of his aggressive lady colleague. That's what I call customer service! The particular flight was PC861 Kuwait - Istanbul on June 17."

Contra: "not direct fligth"

Pro: "The actual flight to Turkey was ok. nothing horrible happened."
Contra: "I came four hours before my flight, about 4 a.m.. two and a half was spent sending me back and forth because they couldn't agree on what was an appropriate price to charge me for extra baggage. The girl at the baggage counter called Pegasus and they told her the amount. When I got back to the baggage counter, the man there started checking my bags then the supervisor started yelling at me and him, because of a "miscommunication" between the other girl and Pegasus. I heard the other girl explain, and it was no communication. The supervisor as she called herself was extremely rude and short tempered with EVERYONE. Plus, they wanted to charge me 215 dollars for one extra bag. Really? I finally took a few things out and got away with under 90 dollars from the 20 dollars they were going to charge me before. I would have been happy to book with another airline that would have easily come under that price, and I barely got to my gate on time. I booked with Turkish air prior and it was 200 dollars round trip and I was very happy. My bags and food were free. When I got to Turkey to change flights, we had to get off the plane we were on and get on another, and my flight was over two hours delayed. We had to stay at the gate, and so I couldn't buy food at the airport. I would have gotten to Frankfurt at two so the small breakfast I had would have been ok, and now I had to buy food on the plane because I had planned also to meet a friend for dinner outside of Frankfurt before another flight (actually the entire reason I was flying with Pegasus in the first place) and now I wouldn't make it. Can you imagine spending all that money plus a hotel and the entire reason you went is just gone and you have to deal with all of this? So I go to buy food on the plane and I'm told my credit card doesn't work. The funny thing is, previously I checked my bags with the same credit card, and afterwards I rented a car and hotel with the same card. I knew my credit card worked. I made her try it again and nothing. So I just had to live on the small amount of yogurt I had had that morning. There was no apologies or anything for everything we went through except when my credit card wouldn't work the flight attendant gave me some coffee for free. I'm not a complainer and actually travel quite a bit (I've been traveling for 3.5 months straight all over europe and the middle east). This has been the only negative experience I've had. I truly believe that Pegasus does not care about keeping customers. I really feel like I've been treated like dirt, and that I was tricked into booking with them. I've always booked with Kayak and will continue to, but I would reconsider working with Pegasus if I were you. The other discounters like Ryanair are just fine. But this experience made me extremely angry and I will never book with Pegasus again."