Găsește zboruri ieftine către Baltimore

Pro: "Crew professional. Clean. Safety and security and health prioritized."
Contra: "food could have been better."

Pro: "Crew is amazing and very courteous. The seats were very comfy and food was awesome. Thanks."

Pro: "Crew was amazing"

Pro: "Qatar airlines seat"
Contra: "Bigger lavatory in the plains"

Contra: "Too hot in the plane - was far too hot. too late the drink...after I eaten."

Pro: "N/A"
Contra: "We were told to board, but then kept in another area close on 1 hour before we could get on the plane and this area had no bathroom facilities. The spread of seating on the plane made no sense with many open seats but also many squashed rows of people. The crew was visibly tired and irritated, they also ran out of a few catering items. It seemed as if last minute, a few different flights were combined into this one which lowered the quality."

Pro: "Flight attendand Tiessy - QR943 - 8 Jun 2019 (outbound Singapore to Doha) She serve us (with kid) very well, with plenty of smile and warm helpful gestures."
Contra: "I really hope that kid's menu can be updated/changed in the system at least 24/48hrs before flight, as that was the first time we ride Qatar (we have no idea the menu) So we only order it once during the outbound flight."

Pro: "Entertainment was good. Crew were fine."
Contra: "Food was terrible."

Pro: "Convince, as this is good direct flight from Nagpur."
Contra: "Improve quality of crew and service from Doha to Nagpur sector."

Pro: "It was an ok experience, improved by the head of attendants at the end"
Contra: "Service was poor at the beginning, but improved to Qatar service as I complained to the supervisor of the attendants Julia"

Pro: "Very comfortable plane and entertainment offered is excellent"
Contra: "Headphones way too big (even when made as small as possible) 2 of 3 checked bags sustained damage to the structure of the bags! Passenger control was poor. Guy behind us was watching videos on his phone throughout flight without headphones-broadcasting to the rest of the seats around him."

Pro: "Very packed and no leg space"

Pro: "The crew was professional. I had acute diarrhoea they insisted to eat some thing before they gave me the medicine,which was perfect. They checked every time my situation they even asked if I need a doctor waiting for me at the airport."

Pro: "Entertainment and boarding"
Contra: "Food"

Pro: "Great crew and front desk"

Pro: "More leg room, easy boarding and comfortable flight in economy"
Contra: "NA"

Pro: "Excellent Service and most friendly staff"
Contra: "Nothing was bad. But the food taste can be better"

Pro: "I liked that the flight was not full and I was able to use the entire row of seats and lie down as straight as possible to get some sleep. The crew was very friendly and allowed us to sleep most of the flight --- I guess they figured that most of the travelers prefer to just sleep and not be disturbed during a 15-hour flight. There was a good selection of movies and shows to watch to pass the time. I liked that there was time to go on the city tour of Doha and that there is a counter at the airport for the city tour."
Contra: "My flight started in Kathmandu and the layover for the connecting flight from Doha to LAX was 12 hours. I hope Qatar can come up with a schedule that will reduce the layover down to less hours while still giving passengers time to go on the city tour, if they want to."

Pro: "Service was great for such a long flight. It would be good to have like a snack bar for people to purchase snacks."
Contra: "The wedsite for Qatar could use some work."

Pro: "On screen entertainment"
Contra: "Food options- they start serving from front when they reach behind of plane food options exhausted pls ask ground catering to provide more non veg food"

Pro: "The crew was FANTASTIC!! SO kind and helpful, and went out of their way the whole flight to assist us with anything and everything we needed! :)"

Contra: "There was a person name Manzoor at Lahore airport working with Qatar Airways ticketing he was asking me to pay him $50 to help me get boarding pass. i will also contact Qatar Airways about this incident if this issue is not going to forward to the airline please let me know."

Pro: "Faultless as per usual QA flights"

Pro: "Food was good, staff was excellent."
Contra: "Can't think of anything."

Pro: "Good service."
Contra: "Poor choice of entertainment."

Contra: "No"

Pro: "Good food, overall good service"

Contra: "I didn't like that my original return flight selection was changed one month after confirming. The new flight details which were automatically chosen for me had me coming back home a full day later. This forced me to have to select a new return flight with an 8 hour layover."

Pro: "Excellent customer service, from the check in process, to boarding, to flying 21 hours from Boston to Phuket with infant- we couldn’t have asked for a better experience! Everyone was so accommodating and helpful as we traveled with our 7 month old a lot g distance."

Pro: "Individual service, happy and natural looking crew, comfort and company aim."

Pro: "smooth flight"
Contra: "- the baggage drop off counter guy was rude, so was his supervisor, they forced us to check our carry-on luggage and made it as they're doing us a favor for not checking our backpacks - there was a problem with the flight and got delayed 90 min, we missed our connecting flight and had to stay in DOH airport overnight - the food was really bad compared to other flights by QA, my wife got food poisoning from their food"

Pro: "Flight Attendants were really helpful especially when one of my child had a nose bleed, we had at least 3 attendants, tending to our needs when that happened and they did not leave until the situation was resolved."

Pro: "Staff worked fast to feed and water everyone."

Pro: "Excellent staff, good service."
Contra: "A Long. Trip"

Pro: "Crew was helpful On Time Flight Clean aircraft Good food"
Contra: "seat was not much comfortable"

Pro: "I liked the open space not fully booked flight. Nice leg room and lots of choices of shows to watch"
Contra: "Not quite enough space if I were sitting alone. Men pee on toilet seats"

Pro: "Got upgraded to Business Class :-)"
Contra: "Not much of Movies options to watch"

Pro: "Polite staff keen to help"

Pro: "Good food, good service and clean planes."

Pro: "Aircraft was much better than the flight from US, food was great. The only thing I wished for was more movies."
Contra: "Lack of movies"

Pro: "Everything is good"
Contra: "Everything fine"

Contra: "I didn't have much time on my layover, i would've expected the transfer to be better."

Pro: "Food was great, seats were comfortable, in flight entertainment was awesome, flight crew was friendly"
Contra: "baggage process could have been better, i was made to remove stuff just because was 1-2 lbs overweight in my baggage. Never had this issue with other airlines (especially when its only matter of 1-2 lbs.)"

Pro: "SPECIALLY THE CREW SERVICE EXCELLENT"

Pro: "Service, friendliness of that staff"
Contra: "Other passengers used my carry-on baggage space and my carry on was placed far from me."

Pro: "Everything was great except the plane from Doha to Beirut it was too small with no seat screens and bad c music channels and non-comfortable seats !! :( otherwise everything was great !! I like Qatar airlines and don't hesitate to travel with them again Thank you"

Pro: "On time"
Contra: "Food is so bad and it's finish quickly and there's no Choice is. And there's one point Why the flight stops tow times in Vietnam going and back It's should one time and back to Doha"

Pro: "Friendly crew"
Contra: "Food and price of ticket"

Pro: "Schedule of flight"
Contra: "Space between seats were smaller"

"Flight crew was friendly and professional"

"All 8f rhe main dishes in business class had cumin or other sharp spices which I can not tolerate"

Pro: "Took extreme measures for COVID prevention. It felt very safe"

Pro: "Old aircraft showing its age."

Pro: "Fast easy flight"

Pro: "The crew was amazing and smooth flight"
Contra: "No entertainment option was avail except WiFi (T-Mobile) which wasn’t free"

Contra: "90 minute delay"

Contra: "The Entertainment display didn't work."

Pro: "Very nice crew, precisely respects the flight schedule"
Contra: "none"

Pro: "Overall the flight was very comfortable."
Contra: "none"

Pro: "NOTHING."
Contra: "Missed the flight due to the sheer unhelpfulness and incompetence of the gate personnel. They would not let me board, since I was about 10 minutes late. THEN THE PLANE WAS DELAYED FOR ABOUT 2 HOURS!!! I was stranded in NY, overnight, and had to pay hundreds of dollars for a train ticket and a cab."

Pro: "Crew was nice"
Contra: "It would have been better if the flight wasn’t 3 hours late."

Pro: "The check in counter personnel was VERY UNHELPFUL. I was running late to previous Delta flight baggage delay. The counter person would not let me check in even though I still had good 45 mins before take off. AND THE PLANE WAS DELAYED BY 40 MINUTES ANYWAY! I never made the flight, had to take train."
Contra: "The entire Delta customer service was a nightmare. Delayed flights, literally lying supervisor who escalated a dispute, absurdly poor service. ASSISTING A PASSENGER WITH A TRANSFER TO ANOTHER DELTA FLIGHT AFTER THE FIRST ONE WAS DELAYED IS "NOT A GUARANTEED SERVICE". Seriously, it is basic courtesy!"

Pro: "The flight was on time and quick."
Contra: "the number of kids......not too fond. :/"

Contra: "Excellent"

Contra: "If there could have been some sort of services to take travelers to their connecting flight, for cases of really short time window of course, it’d be extremely helpful."

Pro: "Seats were comfortable. On time. Entertainment was outstanding. Made the trip “fly” by!!"
Contra: "Nothing."

Pro: "Smooth flight. Everything was great."

Pro: "I always appreciate in-flight television even on short flights."
Contra: "Very tight seating."

Pro: "I love Delta! Always professional, efficient and polite. They disappoint on this round-trip flight. They are my go-to carrier. When I call the people whom I speak to are always very polite and efficient"
Contra: "The person next to me was a very large individual and the seats were not wide. This phenomenon had nothing to do with Delta as a carrier, however."

Pro: "Everything was great everyone was fantastic. F"

Pro: "Not sure why this flight was delayed inbound. But it made the departure late by over 30 minutes."

Pro: "Seats are comfortable and didn’t mind staying with the back upright. Flight attendants veery friendly and boarding was fast and easy."
Contra: "Headrest was too short and there’s no seat back screen. More communication from the cockpit at the end would have been nice. Announcements were very hard to hear over the background plane noise."

Contra: "Never told why we were delayed by more than 90 minutes"

Pro: "The Delta Help Desk at the airport was actually pretty helpful for the times I had to use them."
Contra: "Flight was delayed....3 times(more?) from late at night to early morning the next day. Delta Help Desk rescheduled me and got me a room at Howard Johnson’s for the night. Called HoJo’s to confirm they had non-smoking rooms available. Got on the hotel’s shuttle bus and the driver announced that HoJo was full and all voucher holders would go to Rodeway Inn but those without vouchers would go to HoJo....huh!?? Called HoJo and the same person I’d spoken to 20 mins prior said it was correct, that Rodeway was a sister property. The Rodeway Inn Metro Airport is pretty disgusting. This is my opinion after coming from remote Mexico and extensive travel in Africa. It should be torn down. Delta/HoJo should not send customers there."

Pro: "Everyone was friendly and got us to our destination"
Contra: "None"

Pro: "Nothing"
Contra: "No food, no outlets, a terrible delayed not explained to passengers."

Pro: "Nothing.. the entire experience was horrible. Nasty seat. Had to get rebooked 3 times to finally get home but had to fly into a different airport and you also lost my bag so I have nothing to wear to my father's funeral."
Contra: "Everyrhing. the entire experience was horrible. Nasty seat. Had to get rebooked 3 times to finally get home but had to fly into a different airport and you also lost my bag so I have nothing to wear to my father's funeral"

Pro: "Quick flight"

Contra: "Unexplained delays, lack of transfer services (there was no separate connections security screening; passengers were required, after a redeye flight and customs, to switch floors and stand in long lines with general security. Also, no beverages of any kind were offered."

Contra: "The airline booked us on two flights from SLC to BWI. Unfortunately, our seats on our original connection were released so when we arrived at our gate our only option was to split up and take middle seats - even though we had paid over $100 ea. for upgrades. Delta offered nothing for this. One of the flight attendants was in a terrible mood - she was cold and rude and would not even look at passengers - which her fellow crewmates noticed and tried to compensate for."

Pro: "Quick boarding"
Contra: "Seat was very cramped and I want able to be comfortable at all. I couldn't even sit back I the seat!"

Contra: "JFK was depressing but not Delta’s problem."

Pro: "Delta is not a good place to be"
Contra: "Delta is not good on customer service"

Pro: "Snacks & beverages on a 1 hour flight. Very nice crew"
Contra: "Older plane, no entertainment"

Pro: "Kyle was our flight attendant. He was great. Attentive the whole trip and served us water and snacks."

Pro: "I missed my flight and was not able to rebook any of it, losing 600 dollars..."

Pro: "Nice crew, comfortable"
Contra: "Had to check in my carry on because there was "no space" left but after me were some people who could go in with their carry ons"

Pro: "I am 6’3” and have difficulty with leg room on planes. Staff help me out by moving my son and I to Comfort seating row."

Pro: "Where the flight attendants on my AeroMexico portion were authentically compassionate, the flight attendants for delta were superficial. The flight attendant,while serving us drinks, started saying what great passengers we were but her flight from Dallas the day before was definitely a feeling the effects of the full moon. This was our first interaction with a flight attendant. She had no basis for saying we were great and as we didn't have a relationship other than ordering drinks she had no basis for complaining about her Dallas to us. She would leave it to us that she was being put upon by the customers that she was getting paid to serve. Where the Aeromexico flight attendant genuinely enjoyed serving her customers."
Contra: "They forced everyone in the third zone to check our hand carry and there was no entertainment."

Pro: "Nothing"
Contra: "Terrible staff"

Contra: "Whatever hack airline you are contracting with to do shuttle flights is terrible. Both the flight itself and the customer handling. If I ever see the option "operated by endeavor air" I am avoiding at all costs."

Pro: "very little"
Contra: "Could they make sears smaller? The plane was really old too."

Pro: "The crew was nice and helpful."
Contra: "The economy plus wasn't nearly as nice as any other airlines. It gave the least amount of extra leg room and the only other amenity they gave was a toothbrush. Even United economy plus is bigger. Plus if you want to change anything you have to pay include just to try and go stand by on an earlier flight."

Pro: "Had a chance to download the entertainment app during layover, so could take advantage of movies available on second flight. Crew still good; gate attendants friendly; snacks/drinks readily available."

Pro: "Comfortable seating and roomy"
Contra: "Nothing"

Pro: "Excellent flight crew, good selection of snacks, excellent seat and leg room."
Contra: "Lavatory was unusually smelly no charging port"

Pro: "Getting on board was smooth and efficient. Service was friendly on flight. Arrived on time."
Contra: "Not applicable."

Contra: "My flight from ATL to BWI was horrible. It was not a Delta plane. Possibly borrowed from SpiritAirlines, which is an airline I will never fly again even if offered a free flight. That's how strongly I feel about their planes and service. I was seated in a 2across row where the seats were small and my knees were jammed into the seat in front of me the entire flight. I'll grant you I am a big girl at 6' 250 however the first leg of my flight from FLL to ATL which WAS on a Delta plane, was fine. I did not feel smashed into the seat. For the money, I feel like I am due more than being locked into the seat unable to move more than 1/2 inch for an entire flight. Thankfully the flight was under 2 hours."

Contra: "After checking in at a kisok I had to wait in a huge line for over 20 minutes just to drop the bag. This the second time I have had this experience with them."

Pro: "The plane condition."
Contra: "The flight attendants could have served some drinks in between the meals. They actually refused to serve something additionally when asked."

Contra: "Friendlier crews"

Pro: "Boarding was efficient and the crew were nice."
Contra: "the seating is horrible. it was the tightest seating I've ever experienced."

Pro: "The crew was very kind"

Pro: "15 years ago I told myself not to fly Delta anymore. But these 2 flights Detroit to Amsterdam and back changed my mind. I enjoyed the flight very much and I'm looking forward to the next one."

Pro: "KLM are our airline of choice. A great full-service carrier with impecable standards."
Contra: "Nothing"

Pro: "Loved the smooth ride."
Contra: "Bathroom was pretty nasty"

Pro: "Planes were on time and connections made."
Contra: "One bag delayed as not put on flight and food could be better."

Pro: "The crew were excellent and seats were comfy."
Contra: "Headphones for the entertainment centre.could have been better. Sound quality not great."

Pro: "economy plus seats were nice, great movie selection, especially international movies"
Contra: "crew was not friendly, i had to ask for water many times, usually water person walk the aisle. food was terrible. other carriers food were better"

Pro: "Crew were great"
Contra: "Refreshments"

Pro: "The staff was super nice, the services good. Clear lines about baggage allowance."
Contra: "The flight was delayed and due to this I missed my car connection. I had to prolong my trip by 4 hours, untill I found another connection. I know this was not a klm issue, but rather airport related, but the inconvenience was still. Thus, my lower satisfaction grade"

Pro: "The staff was super nice, the services good. Clear lines about baggage allowance."
Contra: "The flight was delayed and due to this I missed my car connection. I had to prolong my trip by 4 hours, untill I found another connection. I know this was not a klm issue, but rather airport related, but the inconvenience was still. Thus, my lower satisfaction grade"

Contra: "Late departure. Rush to connect."

Pro: "Good beverage service."
Contra: "Over an hour delayj for departure."

Contra: "There was no wifi on flight"

Pro: "Everything was smooth and effortless."
Contra: "Can’t think of anything."

Contra: "Flight on time would have been good when you have a late evening arrival. Long wait for luggage at Birmingham airport."

Contra: "This was just a short commuter flight from Lyon to Amsterdam for connection."

Pro: "The space at my feet with the chair in front was a bit akward."
Contra: "Not being seated next to small kids. Perhaps they should have a separate section? ;-)"

Pro: "The crew was great but the seat wasn't as comfortable and didn't have much leg room."

Pro: "Crew was nice and friendly"
Contra: "Airplane so uncomfortable. Food horrible. Not even available for one of us what we ask for on what was offered. Bad taste and not what can be on a that length of time flight."

Contra: "Long haul flight made pleasant by KLM"

Contra: "I called for a crew member 5 times and waited 25 minutes for anyone to help me with just some water. I had to get up and go to the very back of the plane to ask for some water. The plane was hot and no air to be found. This was all after we had to get back off the plane before takeoff. It was terrib"

Pro: "I love the food"

Pro: "On time and friendly crew"
Contra: "Boarding needs improvement"

Pro: "Smooth and faster than expected trip. I felt free to get up and walk around on this long flight. Food was good. I sat in seat with extra leg room for the first time and it was worth it"

Pro: "Good"
Contra: "Nothing"

Pro: "Once aboard the plane, all went well and I experienced excellent service from the cabin attendants."
Contra: "The flight was delayed (again!) for some 40 minutes and I was worried that I would miss my connection flight in Atlanata. Fortunately the pilot made up for the delay (probably costing the airline thousands in fuel). It seems these days that every KLM flight I take is delayed. This stretch goes back to 2015! Yet KLM prides itself as being punctual. Not the KLM that I have been flying!"

Contra: "None of our 4 checked bags arrived with us. This was despite ample connection time (2+ hours) in Amsterdam."

Pro: "The constant smile conferred by flight attendants through the entire flight."
Contra: "The boarding was a bit disorderly. Lanes for zones 3 and 4 were not clearly indicated."

Contra: "Poor food, flight attend and finally baggage missing. Overall experience is extremely bad."

Contra: "Check in at Berlin was extremly slow. Staff was very unprofessional and not very friendly."

Contra: "Our two hour connection in Paris became 30 minutes because Air France was late in leaving Washington. So our luggage didn't make to to KLM to Amsterdam. My poor rating was because the luggage handling was really poor. Lots of flights from Paris to Amsterdam (almost hourly), but my bag showed up 12 hours later. My wife's bag took 36 hours. And yes, we checked in together. There were lots of confusing messages"

Contra: "infotainment was down. Lost my luggage the flight was delayed"

Pro: "Norhing"
Contra: "They have mabaged to lost my luggage"

Pro: "Boarding was as expected, crew & food were ok. Nothing else positive to extract out of this flight."
Contra: "Delayed flight, horrible baggae policy when the flight is actually operated by a partner of the company you bought the ticket from and not the actual company. Dirty seats, no in-flight entertainment whatsoever (not even a magazine)."

Pro: "Nice flight, nice crew, and a nice experience."

Pro: "Flight crew was fine. Food was good."
Contra: "Checking in was extensive for unaccompanied minor. But gate crew was very unnattentuve and though we showed up as first in line, they did not focus, and kept saying to wait. Ultimately our son was last person on the plane."

Pro: "Food was good and crew members were very nice"
Contra: "My check in luggage was in very bad condition when I receive it. My clothes were all wet and they got bab by each other’s colour. Many clothes are not in a condition to wear now. Those were expensive and I had a big loss because of that."

Contra: "I can't take the flight because i'm not Chilean and I don't have a reembolse or other flight ,... nothing . Finally I take other flight with other company"

Pro: "The staff was extremely pleasant. Food was good!"
Contra: "Have no complaints"

Pro: "Helpful and smiling cabin crew."

Contra: "una valija se perdió. Eso desató el descontrol que tiene KLM para seguir el equipaje. No hay como hacer tracking. No hay un teléfono a donde hablar, la web está desactualizada y con información equivocada. Direccionan a usar canales de twitter y facebook que no responden. Primer experiencia en KLM y no pienso nunca más usar esta aerolínea. Llevar el equipaje o resolver un problema sobre valijas es de lo más básico de una aerolínea y no lo hacen."

Pro: "From downloading the KLM app to the final touchdown of my final flight, everything was an ease, checking in, the option to change my seat, the service received was great."
Contra: "The ability to state a seat or meal preference within the app would be good but otherwise all was good."

Contra: "Two hours delay in the start."

Pro: "Of the multiple international airlines I recently flew with, I would have to say KLM was by far the best. Relaxing atmosphere, comfortable seating, great in-flight entertainment, although I have the go-go in-flight data/entertainment plan with t-mobile (highly recommended), the flight included a decent selection of movies, television programs, etc. The food far exceeded typical "airline quality," even for an international flight - and included a fabulous little snack box with locally sourced gourmet and specialty items such as chocolate from Belgium, fine cheeses from France, and crackers from England. Drinks = gratis, and crew was exceptionally attentive and went out of their way to make flight as pleasant as possible."
Contra: "Nothing."

Pro: "Timing & efficiency. Good food though only a sandwich."
Contra: "Nothing. Could say there was no entertainment but I didn't want entertainment on such a short flight"

Pro: "On time."
Contra: "No negative"

Pro: "Everything was good. The crew was very friendly and attentive. The plane was comfortable, with great entertainment on the personal screens. The food was delicious. Flight was on time and actually arrived early, but then we had to wait for a gate (not the airline's fault)."
Contra: "No complaints at all."

Contra: "Food and entertainment were lousy. There was dried barf on the wall, the audio jack and screen were broken, no salads were delivered to the plane that day. WHAT???"

Pro: "The flight attendants were fabulous on this flight."
Contra: "Older plane that showed lots of grime from past travelers. The seats in my row had old spills that seemed to have run down the backs of the seats and dried over. Gross!"

Contra: "We were not informed our flight had been cancelled"

Pro: "Yes, the seat was good. The crew was good. The food was average."
Contra: "Diversity (for the food) and free alcohol (1-2 drinks are reasonable for 11 hours flight)"

Pro: "We didn’t crash."
Contra: "We continue not to crash."

Pro: "Entertainment options"
Contra: "My wife’s screen did not work. The pitch between the seats was too narrow for a transatlantic flight. Older plane that needed to be cleaned and updated."

Contra: "Connections to US destinations now require your checked in baggage to be processed before you can proceed to your connecting flights. The real problem is that this is no sign or communications describing this. Everyone is simply stopped in the corridor and told that they cannot proceed farther until their name comes up green on a monitor. Unfortunately the monitor switches displays so frequently that it is almost impossible to read. In addition to that it seems names do not always appear on the monitor unless you get your boarding pass scanned a the desk (this is not communicated to you unless you ask why your name is not on the monitor at all). People late for connecting flights (because of inbound flight delays) are required to wait without explanation sometimes needlessly if they don't have a checked bag. A nightmare if you're trying to make your connection. In addition once you've cleared that hurdle you need to go through security again (something we were unprepared for since we were already in the secure area. You then proceed to customs and then your connecting flight (if you haven't already missed it by then). Allow lots of time to get to your connecting flight, and ask to get you boarding pass scanned at that mysterious "checked bag" stop in the corridor."

Pro: "They got me home"
Contra: "Flight was delayed 2-3 times with no explanation. The food in the gate was trash . After boarding we waited on board for over a hour before take off , during which time someone was duct taping the inside of the plane together and I sat on a broken seat . The single flight attendant refused to take trash from people who didn’t finish their beverage . While the plane was reversing there was a huge bang and the plane shook as if we hit something . I observed gate agent repeatedly tell customers that she couldn’t help them find out if their flight was delayed and to just look at the computer board ."

Contra: "Was put on a Turkish airlines flight - landed in India 12 hours AFTER scheduled landing. My luggage did not reach India. After numerous calls got only 1 out of 2 of my bags ; 2nd bag still missing 1 week after landing in India WOW"

Pro: "The flight was on time check in was simple and quick Staff on board friendly and professional Inflight movies fab Plenty of room on seats clean plane"
Contra: "Nothing all great"

Pro: "I like the courteous crew members, very cordial & attentive."
Contra: "The long wait on the aircraft after all passengers and crew were on board waiting for the oxygen tank to arrive."

Pro: "staff was great. Nice variety on the entertainment selection, movie and TV"
Contra: "seats are a little too crammed."

Contra: "Boarding desk woman was really cranky. Telling passengers to remain seated unless their zone wasn’t called. On board WiFi didn’t work so no entertainment. Hate that I have to pay extra to get normal leg room. The standard seats are brutal and the paid seats not much better."

Pro: "The entertainment selection was great. There were a lot of movies available."
Contra: "There was only one working bathroom for coach. I think they said there were 3 working toilets total on the whole plane. I usually like airplane food, but this time it wasn't good. The exit row seats that we "upgraded" to were incredibly narrow, and there's nowhere close to stow your things. Then someone was in our seats when we boarded, and they took all our overhead bin space, so we were left with nothing for our flight. I would Not recommend paying extra for the exit row seats."

Pro: "Everything"
Contra: "Nothing"

Pro: "That we ended the trip safely."
Contra: "Paid the trip to Lufthansa and flown with Rouge not even Air Canada ! Big disappointment, never again."

Contra: "I missed my flight due to new regulation eTA. why not warning people when purchase the ticket?"

Pro: "For some reason the seats didn't seem as cramped as usual. There were no long delays."
Contra: "We didn't get aisle seats. We didn't expect the food offerings to be great, and we weren't disappointed. We would have preferred that Trump not be president on our arrival. Maybe next time."

Pro: "I liked that at 3 am I finally got a room"
Contra: "The farthest I got in 2 days was Toronto Canada"

Pro: "Pearson Airport puts the puddle jumper flights at the far, far, far end of the airport. That makes some sense."
Contra: "There's only one choice for refreshments, unless you count the cracker-amd-nuts machine. The seats are terrible. The assumption seems to be that no one waits long, but the experience proves the opposite, as wind, construction, security clearance for flight crews and who knows what else (any excuse will do) creates delays of more than an hour for people who end up standing along the walls and sitting on the floor waiting. Again, crews and ground staff for AC are not able to give accurate instructions or guidance for boarding flights. That airport is a mess."

Contra: "My Original flight was cancelled 3 hours prior to departure. Had to wait long lines at Air Canada customer service. Due to slowness of process, was not able to take other departing flights to other close airports. Had to stay the night at hotel."

Contra: "Over an hour late."

Pro: "The staff was helpful and courteous. I liked the tv selection especially the Canadian content."
Contra: "The flight was delayed because of electric problems. The complimentary snacks aren't as good as other airlines."

Pro: "Patient staff while I made my decision whether to board Flight or skip it"
Contra: "Flight delayed and re routed to a different airport"

Contra: "3 hours late"

Pro: "Excellent and diverse film selection. I broadened my horizons watching documentaries on hacking, gun running, and on an Afghan refugee teen in Iran, a film about a black American teen in Germany, and a French drama."
Contra: "Most of the time economy class is uncomfortable because of the lack of foot room. So this time, for the long flight from China, I chose an exit row precisely for the extra leg space. However, there is no footrest at all , which as you're surely aware, is terribly uncomfortable when sitting for long periods, let along trying to sleep. Furthermore, the exit row seats are not provided a substitute for missing the usual back-of-the-seat pocket with magazines ; that means no spot to place books/papers/trash for the entire flight. Finally, I am 5'2 and petite, and was seated between two fairly slim men, and yet we were still all squeezed side to side. I had no elbow rest. I actually rested my head on one man's shoulder, once he was asleep, and hope he didn't notice. While this is unfortunately typical of economy class, it is not decent."

Pro: "Clean cabin, nice airplane"
Contra: "The plane was late enough to turn a commuter flight into a complete waste of an afternoon!"

Contra: "Air canada canceled the direct flight from Calgary to LA as I booked. The replaced flight is indirect one via veccover. I end up needed get up in dark driving from lake Louise to Calgary to catch the flight and got home after 13 hours in total. The reason of the calculation was no enough customer and there was no compensation being offered."

Pro: "The streaming entertainment system is innovative and well done"
Contra: "Final food service (chicken wrap) was not good; reminded me of a microwave burrito"

Pro: "It was a short flight."
Contra: "Passengers over a certain size should get two seats or the airline should install special seats for them. Why I or anyone else should have to endure being crammed in next to someone exceeding his seat size is indefensible."

Contra: "On both outbound and inbound trips (connecting with international flights) the flight was late. Both times the door was closed and then they informed us of the delay. I understand that smaller planes often get bumped, but on the outbound leg, a 20 minute delay on the tarmac and then not allowing us to deplane for another 15 minutes meant I missed the connecting flight."

Pro: "Very pleasant flight crew and helpful. Always had a smile."
Contra: "The boarding process at the gate. There were 8 or 9 gates crammed into a small section of the airport. Literally packed in like cattle and getting to the gate for departure was a nightmare, people had to shove and push through the crowd. Not a good experience!"

Pro: "Not really stands out as a positive."
Contra: "Overall came across as not up to the standards of other carriers."

Pro: "Media and staff very good"
Contra: "Airport was empty, plane was empty. But still had to wait to get on due to filled with people who put suitcases away that sat near front but not first class."

Pro: "Wish the longer portion of our flight was as pleasant as the short leg to Toronto."

Contra: "The plane was so uncomfortable. I could not fall asleep and there were lots of people laying down covering their entire body across the 3 seat middle section. I asked for complimentary wine and was refused my request. I do not like air canada rouge. Awful airline!"

Contra: "-very little leg room on rouge plane -do not own a device to watch movies etc -this is very exclusive and assumes that everyone has access to devices"

Pro: "All was good as it was not a Rouge plane."
Contra: "Needed a bandaid as got a paper cut but it took forever for the stewardess to get me one.Had to remind her again."

Pro: "A couple of flight attendants were really really nice. I am diabetic and ran into a bit of a problem, one was so sweet and caring about it and helped me out. I really felt safe with her."
Contra: "Regarding the same diabetic issue, another flight attendant could have cared less that I was in a bit of trouble. I needed to lay down in the flight attendant seats due to my issue and i heard two of the girls complaining about it."

Contra: "Our flight originating in Halifax was 1.5 hours delayed and we knew there was no way we would make our connecting flight in Toronto with a 40 min window to pass through customs, US immigration, and reenter security into the US bound F gates. We requested to be rebooked for early the following day to avoid being stranded in Toronto. Acknowledging it was unlikely we could make the connection, the staff told us that because the computer didn't list it as a "missed connection", they could not take any steps to rebook us. Of course, we missed the connection and were stranded for an entire 24 hours in Toronto with two small children."

Pro: "A very typical flight."
Contra: "No complaints."

Pro: "Seats were okay, crew was friendly."
Contra: "They served us one of the least appealing snacks I have ever received on an airplane 9which is obviously saying a lot)-it was some gooey hot pocket chicken creation. No provided entertainment (you can use your own or rent ipads)."

Pro: "Got on flight"
Contra: "Got boarding pass but no signs to differentiate Air Canada counters (US-bound, domestic, international). Went to wrong counter and had to run to right one Booked flight. When I checked bag, I got a standby with hope that I could get on flight. Fortunately, I was able to make it. If I had connecting flights, it would have been a nightmare Same boring old movies and TV - 2 broke girls episodes. Just drink, nothing else for morning flight. Something to eat? It is an international (Can-US) flight Slow unloading of luggage"

Pro: "Nice aircraft. Good direct flight without the hassle of a layover"
Contra: "Seat comfort not so good. The cabins a bit dated with the seats needing to be tightened."

Contra: "Flight delayed more than 3.5 hours, first due to scheduling issues and then due to weather. Checked bags were left outside in pouring rain throughout delay, staff unable/unwilling to cover or move them. Not given food vouchers or any other compensation during wait, everything in the terminal closed before departure anyway. Gate changed 4 times, terminal was sweltering, like waiting in a greenhouse. Awful."

Pro: "Nothing about the airline ."
Contra: "At the bwi airport they have to agent u can talk to except u have to wait when they are boarding a flight before u can see someone at the front desk . Lost my bag and even the airport police said it's a normal thing as they get complains every day . Called a million times and they still won't give me detail info. I classify them as the worst airline I've ever used in my 30th ears of travel and if they are the only airline on earth I rather never travel"

Pro: "Provided a blanket and pillow, breakfast and dinner, had 3 bathrooms which was excellent for how many people on the plane. The flight attendants were excellent and very nice as well. I do love air canada for long flights."
Contra: "When i checked out the cabin after i bought the tickets i was under the impression that there would be screens on the plane to view movies for free. Instead they were offering for $10 to buy a ipad and more money for headphones to rent for the flight to watch movies. Kind of was a disappointment but i read a book which is always better to do anyway."

Pro: "Good food for transatlantic flight"
Contra: "The headline says it all. Even though our bags met the carry-on size conditions, we were told we must check them because they were overweight. We've never had them weighed before, including the Air Canada trip to Dublin from the states. "It's ok, they'll be there when you get there." We've been home about 24 hours and they haven't located the bags yet, so no word on when they will be sent to us. Very poor online and phone customer service."

Pro: "As opposed to my flight from Tokyo to Toronto, the return leg from Toronto to Baltimore had only one exception, which was that the flight attendant was very nice."
Contra: "From boarding (everything was late, from departure to arrival), to how the baggage carousel announcement was wrong, and up to the bus that will take us back to the parking (all the other buses: Amtrak/Marc, Long Term A, Daily Parking, Express Parking came and went for about 4 times or more but none came for Long Term B, you can see all the frustration from the other waiting passengers, including us). A lot of improvements needed from BWI airport if they want to retain their customers."

Pro: "We were very impressed with Air Canada and would highly recommend flying with them to any destination!"
Contra: "Organized, friendly, polite staff. Everything ran very smoothly, especially the actual flight."

Pro: "The crew was outstanding and the flight on time."
Contra: "One of the bathrooms was not working properly so everyone had to do with two bathrooms."

Contra: "The boarding time"

Pro: "Fast flight. Made it 12 min earlier to the gate."

Pro: "Crew was great"
Contra: "Airbus seats comfortable but not the same on the Boeing 747"

Contra: "THERE was NO flight! WTF were you sending me reminders for!!!!! There was complete disruption here, preparing for a surprise flight that did NOT exist!"

Contra: "Tv did not work, internet to bad"

Contra: "Poor communications, no apologies"

Pro: "The seats were comfortable."
Contra: "I didn't like that they charge for the direct TV and movies. I really think that should be included. The flight was delayed for a minor repair , for inconvenience, I think they should have offered the direct TV free. I didn't see anyone around us buy it. The crew was OK but didn't stand out sharp in their uniforms. I liked the ANA legs of our trip much better."

Pro: "Free drinks and a snack."
Contra: "United entertainment app doesn't work on all devices."

Pro: "The flight tracker on the Kayak apps is very helpful. Great job!"

Pro: "Plane arrived early and deplaned early. Crew pushed to serve drinks even though there were bumpy stretches."
Contra: "In boarding, putting groups 3, 4, and 5 in the same line works poorly. The size limits on carry-on bags and personal items was smaller than other airlines, unnecessarily so for the latter given the size of the space under the seat in front. United is inconveniencing customers without any justification."

Pro: "The price was decent. The plane was delayed by about 20 minutes, and they worked hard to get us on the flight quickly so we could make our connector flights."
Contra: "For a 5 1/2 hour flight, the only snack we got was one cookie. For the 4 1/2 hour flight, the only snack we got was a very small bag of pretzels. There is no TV. They give you free United wifi that you can use if you have a device to watch movies/TV on, but they don't have any outlets to charge the device, so it's kind of pointless. You have to download their app before the flight starts. I was having issues with the app on the previous flight, so I tried to get help with it before we took off. Our flight attendant acknowledged she heard my question and then just walked off and didn't help me."

Pro: "I liked the flight attendant, who was kind and courteous."
Contra: "I hated the plane. I do not feel comfortable on prop planes, especially one held together by duct tape. My son pointed it out to me inside and outside. The plane should be. out of commission."

Pro: "I rebooked on another flight very easily! That was excellent"

Pro: "Zero. Literally nothing."
Contra: "Delayed more than 4 times. And changed gate. Just terrible"

Pro: "Least expensive and quickest trip"
Contra: "Not always available on return trip"

Contra: "Seperated me from my partner after we originally had assigned seats. Middle seats non reclining - horrible"

Contra: "We had to return to Newark due to problem with the plane. So we prepared for a crash landing, but there was little information as to how long it would take to land. So we circled for about 1 hour, waiting to crash land, Little information from the cockpit, and the steward was not prepared for the scenario. Upon normal landing, there was no information as to the next step. Disappointing."

Pro: "Thought it was cool with the screens in the seat even though I didn't use them"
Contra: "Seats were cramped and the power outlet was to hard to reach since I couldn't see it. I ended up just using my battery pack."

Contra: "Very limited free entertainment"

Pro: "Attendants were nice"
Contra: "Switched from ANA to an ANA operated by United. I wish we could have stayed with ANA. Legroom was shorter by at least 3 inches, so knees hit seat in front. Made for an uncomfortable flight, reminding me of why non-US carriers are the better way to go"

Pro: "On time/early"

Pro: "Great flight friendly person sitting beside me, would like seat towards front but my husband likes sitting in back , we had seats in row 27 & window seat for him he likes looking out. It was very enjoyable. Thank you"

Pro: "The low cost of fare. The ease of ticket purchase thru kayak. Convenient e-mail services. United Airlines service was courteous and very handicap friendly."

Pro: "Leg room. The app had movies. Friendly people. Not crammed with passengers. I FINALLY got a window seat"

Contra: "Day I did not select. I'm furious."

Contra: "Sat waiting to take off too long. Not enough of a beverage . No entertainment ."

Pro: "Seats were comfortable. I passed out so couldn't take advantage of the food and entertainment. Nevertheless, I was comfortable enough to take a snooze. Despite the turbulence, Captain remained in control and ensured smooth safe travel."
Contra: "Sitting in the middle. And the bright light from the TV kept turning on because I would lay my arms on the arm rest. Also, airline attendants were not friendly. Maybe, they too needed to take a quick snooze."

Pro: "Crew"
Contra: "Seat did not recline at all. I have no idea if the entertainment was any good because I did not experienced it"

Pro: "Friendly staff and working equipment wins!!"

Contra: "A one-way a form from BWI to Denver is $169. The cost of an upgrade for this flight from Houston to BWI was $589. Please explain that United."

Pro: "It was a crowded flight home, I knew that when I checked in online. I was forced to check my bag plane-side...to be picked up at baggage claim upon our arrival. Inconvenient to say the least. The crew announced there was in-flight wi-fi {available for purchase, of course} only to come back on and apologize that the wi-fi was down for this flight. The crew did do beverage service, but never made it to the last three rows of passengers. Overall, just not the type of customer service I am used to from other airlines. I chose this flight based on the price. I don't think I'll chose United again in the near future."

Pro: "Nothing at all"
Contra: "Everything"

Pro: "Everything"
Contra: "Keep improving for sustainability in market. Best"

Pro: "I got from San Fran to Balitimore in one piece."
Contra: "Flight was overbooked, and my seat was one that was oversold. I still don't know how this happens, but it's fine. When I do get on, I'm literally wedged between a rather large man and the window. No ones fault, but comfort was horrible. Crew was nice enough, but I was uneasy when we were about to land, flight attendant reminded us to not take belongings in the event of an emergency evacuation. I'm all for being prepared, but please don't make me feel like we're about to crash."

Pro: "The flight itself was ok."
Contra: "They have lost my bags. I won't receive them till Friday."

Pro: "Meh"
Contra: "Our seats were Infront of the emergency exit, couldn't relax. I'm 6'6" , so the incline if the back isn't comfortable and we couldn't recline. We had asked switching seats on our flight to Spokane because we were given the same seats. The airline told us seats were chosen at random and they couldn't control them so we had 4 legs of our two flights stuck in no reveling seats. I was very disappointed."

Pro: "I received my e boarding pass the night before"
Contra: "The boarding pass that was sent the night before had the incorrect gate and no seat assignment. I spoke w THREE agents at checkin and they all sent me to the (wrong) gate- C25 and wouldn't give me a seat assignment. That is a long way to go w a scooter and a bag, only to learn the correct gate is B4. I was the last to board, there was no bin space left. it shouldn't be so complicated."

Pro: "Customer service"
Contra: "No problem"

Pro: "Yes"
Contra: "All"

Pro: "Same as above."
Contra: "None"

Pro: "Part of personal device show of "By the Sea""
Contra: "San Fran to BWI unable to view end. Hubby watched Olympics I refused to pay for two devices."

Pro: "I like that you guys offer the free wifi and entertainment. You guys should offer headphones as well. I had no idea that was offered until I got on the plane."

Contra: "2.5 hour delay. No working bathrooms. Couldn't hear the tv and headphones that they gave out were useless."

Contra: "flight was delayed for over 5 hours and gate was changed over 6 times"

Pro: "assigned seating"
Contra: "Hate the lack of leg room."

Pro: "Over all it was a great flight aside from the rain delay but that's Mother Nature for you"

Pro: "the crew handed out complimentary headsets which was nice"

Pro: "I enjoyed that this aircraft had in-seat entertainment displays."

Pro: "The PRICES are Terrible It went from $81 dollars to $1397 dollars. There timing on changes there Prices are Bad. And I think there seats could be adjusted a little bit more because I have Neck Problems"
Contra: "The Welcoming getting on the flight"