Curățenie zilnică, instalare a filtrelor HEPA în cabine pe zborurile către Phoenix
La intrarea în Phoenix, majoritatea vizitatorilor care vin din România trebuie să prezinte rezultatul negativ al unui test COVID-19 sau/și să stea în carantină.
Citește mai multe despre restricțiile de călătorie pentru Phoenix
Vizitatorii care călătoresc din România nu sunt nevoiți să stea în carantină la intrarea în Phoenix.
Vizitatorii care călătoresc din România trebuie să prezinte rezultatele unui test RT-PCR (NAAT) sau antigen (test rapid) negativ, făcut cu 72 de ore înainte de plecarea în Phoenix.
Regulamentul actual pentru vizitatorii vaccinați care călătoresc în Phoenix:majoritatea vizitatorilor care vin din România pot intra în Phoenix, dar trebuie, în continuare, să prezinte dovada unui test COVID negativ.
Măști:Recomandat în spațiile publice și transportul public.
Restaurante:Deschis cu restricții
Baruri:Deschis cu restricții
KAYAK este un motor de căutare pentru călătorii. Asta înseamnă că noi căutăm prin tot internetul pentru a găsi cele mai bune prețuri pentru utilizatorii noștri. Cu peste două miliarde de căutări procesate anual, putem afișa o varietate de prețuri și opțiuni pentru zborurile către Phoenix.
Funcționalitatea Prognoza prețului folosește date adunate de-a lungul timpului pentru a afla dacă este probabil ca prețul pentru un zbor către Phoenix să se modifice în decurs de șapte zile; astfel, călătorii pot știi dacă ar trebui să mai aștepte sau să rezerve imediat.
KAYAK Mix te ajută să combini bilete de avion doar-dus, astfel încât să plătești mai puțin decât ai plăti pentru o călătorie dus-întors. Ai putea zbura, așadar, cu o anumită companie aeriană către Phoenix și cu o altă companie la întoarcere.
Câteodată, datele de călătorie nu sunt bătute în cuie. Dacă perioada ta de călătorie poate varia puțin, funcționalitatea „date flexibile” îți va arăta toate opțiunile pe care le ai atunci când zbori către Phoenix, cu până la trei zile înainte/după datele tale inițiale. Astfel, poți alege zborul care îți convine cel mai mult.
Notele conform evaluărilor din partea clienților KAYAK
"My TV screen was freezing, it was hard to navigate. Everything else was just excellent."
Pro: "Nothing was good as they cancelled the flight and ruined the trip"
Contra: "A solid schedule would be nice but they cancelled the flight"
Pro: "best airline"
Contra: "when its best there is no comment"
Pro: "Enjoyed the flight. Great friendly crew. Both flights CMB to DOHA and DOHA-DFW were nice and clean. Food was great!"
Pro: "Private cabins in business class"
Contra: "Better control over boarding process"
Pro: "Very pleasant and comfortable flight with QA."
Contra: "Too hot in the plane - was far too hot. too late the drink...after I eaten."
Pro: "Seat comfortable"
Pro: "Entertainment and food is always great with Qatar!"
Contra: "After I got in my seat an Islamic lady came and said that I was in her seat. I looked at her ticket and while it was the right seat number, she was on the wrong flight. I got a stewardess to help her. She had gone through 3 boarding pass checks and was still on the wrong flight. They let her fly!"
Pro: "In-flight entertainment choices."
Contra: "It was a long flight, frequent offers of snacks and drinks would’ve been great."
Pro: "Staff is nice and polite."
Contra: "Need more movies choice and TV"
Pro: "The A330, despite being an old plane, had really good recline."
Contra: "The entertainment was very outdated."
Contra: "Food was atrocious!"
Contra: "Very uncomfortable seats in business class, almost no recline."
Pro: "From the ground crew to the flight staff, everyone was superb! Keep up the good work!"
Contra: "I can't think of anything to make it better."
Pro: "Flight attendant assigned to our area was very kind, welcomed us to the flight, and made us feel at home. Wish I had remembered her name."
Contra: "The boarding process was a bit out of the ordinary. We were invited to board then stood on the jet bridge then invited to come further down the jet bridge then waited for what no one knows. It was all very bizarre."
Pro: "Airlines' diligence in arranging an alternative flight in place of the missed connection because the initial departure from JFK was delayed due to technical reasons"
Contra: "Much ballyhooed A350-1000 has noisy engines rudely interrupting my enjoyment of the entertainment system - may be my seats were too close to the engines. The seats are not all that comfortable though perhaps wider than usual configuration in economy."
Pro: "Excellent Service and most friendly staff"
Contra: "Nothing was bad. But the food taste can be better"
Pro: "Business class was good Cabin crew service was impeccable Vegetarian meals were good Need more choices"
Contra: "Old aircraft Toilets were non functional but the crew kept them clean Entertainment systems were not functioning with remote Need complete overhaul of these Not enjoyable on a long flight"
Contra: "On time. Reasonably good. Satisfied with everything."
Pro: "Nothing about American Airlines Never ever to travel with it again"
Contra: "Passengers service bad Air hostesses just rude I Don’t even know why someone wants to work When they can’t even smile There were few seats were empty but they were offered to fellow passengers who happens to be different colors Person Then me America airline lost my family business for ever"
Contra: "The TSA agents broke my phone and tried to hide it in a secured package with another of my electronics. I questioned why 1/3 phones were in secured and the others were not. I was told to not open the bag until I reached my destination. Lucky I opened it after I cleared security to find that the face of the phone had been shattered with glass shards sticking out, I bought this to the crews' attention and was told to send an email to a random email for the airlines and that the incident would be investigated later. So basically I was given the brush off. Worst experience I have had while flying."
Pro: "Food and entertainment"
Pro: "Friendly crew and good food/drink service. Timely departure. Comfortable and spacious seating at the departure gate."
Pro: "It was on time."
Contra: "The food sucked."
Pro: "First it was a brand new airplane and only that but it came with good food selection and enough spaces for tall guys like me ."
Contra: "- Leg Space is challenge"
Contra: "Plane was full with some annoying passangers near me. The plane was not very new/clean."
Pro: "Foods, crew are accomodating and all sevice facility are very good"
Contra: "Just update the movies regularly"
Contra: "As above"
Pro: "I was surprised with the quality of gluten free meals served for me, it was well organised and taken care of where I never had to wait. My flight schedules were changed few days before departure by Qatar Airways, but only thing I had to do was to confirm that I have noted, my seats and all the rest of details intact, excellent."
Contra: "When the flight is changed by airline for their convenience, they would have given preferential treatment to the passengers involved. We had to bare the cost of food and make us comfortable on our own due to the delay in transit."
Pro: "Films Service"
Contra: "Not enough films"
Pro: "Generally courteous in-flight staff"
Contra: "Checking in, they asked for certain number of miles to upgrade. I offered it. Then at the last minute they came and said their system didn't accept American moles. For a daily if their system, they denied service to passenger. This is the second time with them. Last time when another airline missed connection and this time a ticket that I purchased. Doubt if I would, again."
Pro: "Cabin Crew was great, very professional and capable."
Contra: "I am about 6'1" and 195 lbs, would love to have had a bigger seat."
Pro: "Crew was helpful On Time Flight Clean aircraft Good food"
Contra: "seat was not much comfortable"
Pro: "The movie selection was good."
Contra: "-my seat did not recline, which I understand that I was close to the emergency exit but the person in front of me could still put their seat back way farther than they should be able to and I was unable to do simple things like put my glass of water on my tray -I had a vegetarian meal which was literally just rice and ground up brown mush-I have no idea what that much was -I asked twice for new headphones because my was broken but they forgot -When the flight attendant was coming around with water and she looked me to see if I wanted any and I said yes, she just skipped over me. I didn't pay a few hundred dollars extra for this."
Contra: "The flight departure from Dar was moved up an hour and the congestion at the airport made it close. Also I need a name tag on a checked piece of luggage. When I asked, I was told that none were available. The check in person was not pleasant or helpful. I also had to watch to make sure that the luggage labels were attached to be sure that they would make it to Chicago. Once on the plane there was an unrudy boy sitting in front of us jumping in his seat, never wearing his seat belt kicking the seat, turning on the light beating on the tray table, calling the flight attendant. The adult ignored the child through the flight. It was one of the worse experiences I have had on a plane. I would have to think very hard before I fly Qatar again."
Pro: "Excellent Service"
Pro: "Comfort and Cleaniness."
Contra: "Food and ways to provide chairs - avoiding providing wheel chairs and food requirement."
Pro: "Quality of foods and service"
Contra: "No entertainment"
Pro: "Qatar is quite possibly the best airline in the world, especially on its long haul flights. It is heads above the other two major Persian Gulf airlines. All the employees with whom I dealt were excellent and customer-oriented. The planes between Doha and London were new, had more space than older planes and had an excellent selection of movies and TV shows. I ordered special meals on all the flights, and I was very satisfied. I have been a fan of Qatar Airways since I flew it to Australia in 2011. It continues to do a superb job, even in Economy."
Pro: "It was a long flight from US but was comfortable. Staff was courteous."
Pro: "Very nice"
Contra: "Crews walking between the lines. They don't care pushing to others. They never said sorry for that."
Pro: "Nice flight attendants, frequent fluid services."
Contra: "There was no Wifi in the plane."
Pro: "Amazing airline with excellent crew and ground staff ever willing to help!"
Pro: "Friendly crew Good choice of food and beverage"
Contra: "Aircraft changed without notice Trapped in cramped window seat No storage bins IFE strobing windows tabs and would not switch off Useless design of chair lead to loss and destruction of my Kindle"
Pro: "The service from the crew was amazing"
Contra: "The food was not bad compared to some air lines"
Pro: "Nothing 4 times flights cancels and layover increased from 1 hr to 8hrs and 35 mints i am not buying any more tickets from kayak budget air staff is to rude"
Pro: "Crew was good but only one thing I don’t know why before landing 30min crew starting collect blankets and headsets it’s making me so upset!"
Contra: "Boarding from Delhi was slow. Families with small kids and seniors were asked to board but the aircraft was not accessible for more than 15 minutes. The cabin service was very slow and started good two hours after the take off from Delhi. The coffee/tea were Lukewarm."
Pro: "The crew members were great and managed everything effortlessly. The pilot was also very friendly."
Pro: "The crew good except one man i guess from India"
Contra: "The food was not good at all"
Contra: "Flight was delayed for more than an hour. No courtesy to inform passengers. The boarding took place and all passengers were crammed into the departure lounge with no place to sit for more than an hour!"
Pro: "Crew, food, drinks, and seats were fantastic"
Pro: "The crew were superlative."
Contra: "The seat folded to a flat bed, yet the boulder area remained raised, making the comfort level for a tall person, somewhat rest cited. My neck really quite sore as a result. Was an old plane tho, and the controls for movies , seats etc were archaic"
Pro: "The seating was comfortable with nice ambience."
Contra: "The crew was polite in talking but arrogant in nature."
Pro: "Great service and attitudes by staff."
Pro: "-Crew were nice and friendly -Aircraft had nice new business class products -Food was good -Lavatories were good -Great entertainment system and selection -Air ventilation over seat -High walls - good privacy for window seat -Intuitive buttons and menus for controlling seat and entertainment system"
Contra: "-Seats were in a high-density 2-3-2 configuration on a 7-hour flight -Narrow seats -Limited storage space near seat -Could not figure out how to use wifi -Boarding announcement was made late"
Pro: "All was fine"
Pro: "Great entertainment, great seating and space comfort. Overall a great experience. But, Etihad airways is still better than Emirates."
Contra: "Longer wait for boarding. The assigned zones were the last possible ones. Zone F or something similar. Flight attendants were okay, cared less for economy class. Also, Bluetooth headphones pairing did not work."
Pro: "Excellent food and serving"
Pro: "The only good thing was the entertainment"
Pro: "Everything was great"
Pro: "Crew, food, service"
Contra: "No respect from other passengers, lots of kicking seats, pulling on seats, babies crying. I will not take an Emirates flight from Dubai to Chicago again. I will choose another airline."
Pro: "I was upgraded to business class. Very nice"
Pro: "The flight was on time!"
Contra: "Not able to select seats during online checkin free of cost."
Pro: "Nice wide seats"
Contra: "some of the flight attendants were nice and others were openly irritated by the passengers"
Pro: "The Services, crew, procedures, and the standards."
Pro: "Crew professionalism, Entertainment Flight timing Take off and landings"
Contra: "I had a 14 hours layover in Dubai. I had called Emirates before booking this flight and they said they would issue a hotel and meals vouchers. Due to a mistake by an Emirates agents who was processing the visa application in Dubai, it was denied and an immigration head officer came and appologized to me and spoke to her. Emirates did not compensate me at all. They could have granted Emirates lounge access, meals, or simply book me a room at the airport hotel. I ended up sleeping for 14 hours on a chair due to their employee's fault"
Pro: "- Friendly crew, they managed to get my wife and I to sit together against all odds - Seats are more comfortable than other A380 configurations"
Contra: "- Crew's organization was confusing and all meals and services got surprisingly long to complete. - Most of the time there were no drinks available for passengers to grab and go, and you had to ask specifically even to get water. - Outside of the scheduled meals, there were very few passes to offer drinks to passengers - Entertainment system had great choices but the system ran with lag and lost frames every few seconds (not only in mine, but rather across the cabin)"
Pro: "Cabin crew, very professional"
Pro: "Great staff from checkin to service On board"
Contra: "Food - wine poor too"
Contra: "Fantastic customer service and attentive staff"
Pro: "Food nd entertainment"
Pro: "The aircraft windows were clean, that's about it!"
Contra: "Everything, horrible food, no amenity bag for long flight. No toothbrush?? Dirty bathrooms from one hour into the flat guy till the end. Bad service all and all disaster not to mention that they cracked my suitcase."
Pro: "This was a short flight, but still they served coffee, tea, and food. Amazing."
Contra: "Not much to say. All was fine on such a short leg of the trip"
Pro: "The outbound service from US was 10 times better than the inbound. US to Dubai would get 10/10 however the same flight inbound in terms of service, crew, food was 5/10."
Contra: "Crew hospitality-not attentive as usual. We tried to upgrade (by paying and not using miles) and the staff at the check-in said we cannot as the flight was not full. Surprised by the explanation."
Pro: "good food, empty seats for snoozing and very helpful flight crew."
Pro: "Efficiency and friendly crew"
Contra: "Food and the seats were not cleaned properly as well as well as the safety instruction booklets were dirty."
Pro: "Nice service"
Contra: "Well Emirates left me 1 day in Boston and it wasn't my plan...Also Emirates front desk clerk tell my boyfriend he smell very hard to alcohol and maybe couldn't go in the flight and he didn't drink any alcohol."
Contra: "Check in an hour early!"
Pro: "Emirates flight and on flight services were Superb!"
Contra: "Bought tickets on Malaysian Airlines quota/allocation but was turned away by Malaysian Airlines counter becausw its operated by Emirates. Im a silver card holder on Oneworld ao I wanted to have less queue by using Silver card privileges at Malaysian Airlines counter but was not accepted. Had to go onlong queue at Emirates in KLIA but it was fast."
Contra: "Had some problems with the touch screen entertainment system which meant I was somewhat limited in the program's I could view. Other passengers seemed to have a similar problem. Did not speak to crew member as i did not realize at the time that others had a problem. Thought it was just an issue for me."
Pro: "Inflight entertainment"
Contra: "Long layover"
Contra: "Staff was amazing"
Contra: "Service was average aND the temperature unbearable"
Pro: "Service has become repulsive and terrible that a frequent traveling in Emirates like me for past 15 years is considering to find an alternative."
Contra: "Service, the interior and almost everything is poorly managed. The inflight after ringing the call bell for 10 minutes, was disgruntled to attend to us, literally screamed at us saying she was busy in the back and we need to be patient. She took an additional 10 minutes to bring us some water. Her attitude was inexcusable and offensive. I have been a loyal flyer making at least 2 travels in a year with Emirates and I'm ready to switch now."
Contra: "Another meal option was not available when it was my turn."
Pro: "Entertainment, Hospitality"
Contra: "Seats were not much comfortable. Washrooms should have been cleaned frequently. Free Internet quota should be increased from 100 MB to 500 MB"
Contra: "Not receiving the benefits we were entitled to, even after wasting time with a supervisor who did absolutely nothing--not even an apology."
"Flight was canceled by Delta at the last minute."
"All 8f rhe main dishes in business class had cumin or other sharp spices which I can not tolerate"
Pro: "Seat was not comfortable for a 3hr flight. Was very disappointed"
Contra: "Seat, tv, choices, flight attendants speech articulation."
Pro: "It was a safe journey good rest and a very smooth operation"
Contra: "More vegan options"
Contra: "The Entertainment display didn't work."
Pro: "Very nice crew, precisely respects the flight schedule"
Pro: "Overall the flight was very comfortable."
Pro: "Service was ok not a big deal. Could've had a accommodate us for the 2 hour delay"
Contra: "2 hour delay...and once in seat it was too hot with traffic of planes in front of us."
Contra: "Was not offered a drink in first class prior to take off."
Pro: "Flight crew was ok and boarding was really quick"
Contra: "Terminal 2 security at LAX is awful and inefficient Also plane had a malfunctioning switch and it took them 1.5 hrs to fix while we are on the plane. This was 1.5 hrs delay on a 58 minutes flight. :("
Pro: "Crew, chairs, entertainment"
Pro: "All was good"
Contra: "All was good"
Contra: "As usual, the food is pretty mediocre even in first class. Edible but now much more ."
Pro: "Awesome prompt and courteous service."
Pro: "Inflight movies and charging stations at every seat at the delta Gates and at every seat on the plane."
Contra: "We had originally reserved a window seat and an aisle seat but when they changed our flight they put us by the window seat and the middle which we didn't like."
Contra: "Got a stiff neck cause the seat would not go back. Makes it difficult to see the entertainment with my progressive lenses"
Pro: "Wi-Fi and movies to pick from,super!! Nice music while loading and unloading. Calm feeling with everyone,brilliant idea. Keep it up!"
Contra: "Best flight, security our always the downer in traveling."
Pro: "Boarding was on time and the process was efficient."
Contra: "The flight attendant could not serve coffee or tea due to "no potable water" onboard! The electric outlets at each of our first class seats were not functional, both the USB ports and the electric plugs did not work so we were not able to charge our phones during the flight. When I mentioned this to the flight attendant her response was that she had not received a report that the electric was not working. No other assistance was offered. There was very little legroom even though these were sold as first class seats. The plane was old and dirty, the armrests were sticky."
Pro: "Great service by crew!"
Contra: "Took too long to get on board."
Pro: "The flight was delayed by 50 minutes and then they underestimated the time to de-ice."
Pro: "Got an upgrade to econ comfort"
Contra: "WIFI wasn’t working. USB charging port wasn’t working either"
Pro: "Not much to like"
Contra: "Poor customer service, panicking customers for nothing and just general lack of consideration for paying customers. Definite turn off to Delta. Not planning to use this airline agaon"
Contra: "The crew was late so we were delayed two hours. I find that extremely infuriating when you are a passenger and have to show up two hours before your flight. I also would lose my job if I was two hours late for a client."
Contra: "My flight got delayed for twelve hours with no compensation for a hotel."
Pro: "customer siervice was great and welcoming was awesome"
Pro: "Excellent Detroit crew"
Pro: "On time departure; good updates by flight deck; luggage arrived unscathed."
Contra: "Once beverage service was complete, flight attendants retreated to the back of the plane. On a 4-hour flight, it would have been nice to have someone come by and ask if we needed anything, such as water, coffee, or juice. Granola bar was good."
Pro: "Crew was very nice, boarding went smooth and flight was on time... No complaints!"
Contra: "It was freezing cold on that flight. Cold air from side panels above the windows was blasting in our faces."
Contra: "Got stuck for two hours sitting in the plane because the computer systems went down."
Pro: "Clean & modern aircraft Comfortable seat Proactive customer service"
Contra: "Delayed departure (due to Air Traffic Control) Finding my bag damaged on arrival More refreshments would have been nice"
Contra: "No trash bag in my seat for puking or bubblegum"
Pro: "Tv on flight"
Contra: "Flight attendant skipped me for drinks"
Pro: "Got a window seat, my luggage arrived with me"
Pro: "Fast boarding, everyone nice."
Contra: "Wifi was yo and down the whole flight, about 20 times, so kids were not entertained."
Pro: "we got on another air conditioned plane"
Contra: "We initially were put on a plane with defective air conditioning.... it took 90 minutes to finally decide to put us on another plane. The older planes have hardly any room under the seat in the isle seats."
Pro: "The flight attendants were very friendly"
Pro: "Crew was fantastic! Everything was satifactory and as expected."
Contra: "Flight was delayed from leaving the gate due to a fuel manifest needing to be signed. My baggage was really mauled ( by TSA or by Delta baggage handlers, I don't know). One zipper on a compartment was totally torn off. Another zipper was missing its pull and was difficult to open."
Pro: "EZ play newer plane nice staff"
Contra: "Power plugs did not work in seating row and air vents did not work"
Pro: "Great staff, quick service."
Pro: "I got home."
Contra: "Staff is ticketing were unhelpful in straightening out Boarding process. I ask for help and the agent came over and read the computer screen to me as if that was all he was there for."
Pro: "Just to clean the cabin a bit more and the folding table tops. thanks!"
Contra: "The fact that seats could not be reserved ahead of time. Having them assigned at the gate is illogical and does not reward the passengers who reserve / check ahead of time. Additionally, it creates unnecessary rush at the gate."
Pro: "Efficient, comfortable, on time"
Contra: "Boarding. Was late because 1- airplane arrive about 10 minutes late and 2-have to wait passengers coming from Orlando."
Pro: "Friendly and helpful crew. Drinks and snacks were nice and were given in larger portions than some other airlines I've flown."
Contra: "The seats were not comfortable. I was in general boarding but I was still disappointed with the seats. Hard to stay comfortable during a 3 hour flight. Cabin temperature was a bit cool for my liking."
Contra: "Checking in was quite annoying because BA canceled our return and over the phone but we still had to transfer all our information upon checking. Boarding rather chaotic. Random searches were not organized. Seats were okay. Food just edible. Mostly the staff was polite and there was one attendant in coach who was very pleasant. Shoulder length blonde hair, she was genuine and cheerful. It was an okay flight, but my experience was more comfortable and the feeling of being dealt with as a person was more evident on my flight to London w BA. I appreciate that the flight went well but American Airlines still has a long way to go in customer genuine service and experience."
Contra: "The cabin crew was quite stuck up and unfriendly"
Pro: "Unlike my previous BA LHR-PHX flights, this one was in a 787. The humidity is much better in a 787. It makes a huge comfort difference in a 10-hour flight. As always on BA, the food was very good."
Contra: "Seats were a a bit cramped. The flight crew seemed overworked."
Pro: "Wonderful to fly on a small airline that still believes in service - a free cup of coffee and a Tunnocks biscuit - whereas many larger airlines charge for coffee etc."
Pro: "I had to swap seat to be able to access the loo easily from an Isle seat"
Pro: "The crew was great."
Contra: "The seats are very close together and uncomfortable. The quality on the screen was poor."
Contra: "This flight was run by American Airlines. A new aircraft and a wonderful crew."
Contra: "flight was delayed about 2 hours. First hour waited in the plane. Why they've boarded us if we were not able to take off and had to wait in the aircraft? Near Heathrow, we took loops for about one hour. Expensive and offering nothing, no luggage, no seat selection, no meal on board. BA worst than lo"
Contra: "We never made it to Phoenix with BA"
Pro: "The staff was very kind and the food was decent."
Contra: "There was no WiFi on the flight as well as no air vents. The plane looked like it was from the 80s. Being on a flight for 11 hours with no air flow and no WiFi really makes me want to rethink flying British airways again."
Pro: "Virtually nothing, even in Club Europe."
Contra: "Crowded cabin, uncomfortable seat pitch, anarchic boarding (even for Club), lousy food and that ghastly safety video."
Pro: "Staff was kind and curteous"
Contra: "Very crowded, sat 2.5 hours on the tarmac. Air was not functioning in back two sections, bathroom overcrowded. Went to the forward bathroom and airconditioning running strong and bathrooms not in use. I think that in an emergency situation, all passengers should be treated with respect. Letting customers use the bathrooms in business class and receiving the same airconditioning would have been humane."
Contra: "It was terrible cold. We received no free food or drinks."
Pro: "I think people could entertain themselves but to me it is deplorable to not offer at least complementary water. Complementary coffee would be a nice touch too but at least water."
Contra: "Service was bad and plane are old traveling with other airlines with business class is way much better then. Ba this was my first and last time traveling with. Ba"
Contra: "Poor boarding process No charging outlets on flight (on a 10 hrs flight)"
Pro: "I love the fact that I was able to find a good price for the tickets...JUST THAO"
Contra: "The fact that the flight was delayed and they didn’t tell about it until 1.30-2 hours before leaving...and that because we pressured them other wise they wouldn’t even bother to announce us. So sorry you guys don’t have another rating UNDER POOR BECAUSE I WOULD LOVE TO GIVE IT TO YOU...."
Contra: "Flight was very late. Reason given was a mechanical issue but last minute boarding was people whose flight out of Gatwick was cancelled and they were bussed to Heathrow so I suspect that was the real cause for the delay or at least a part of it"
Contra: "No food!!! No coffee!!! No water!!! "Brilliant" like low-cost !!!!! Incredible!!!"
Pro: "The crew was great"
Contra: "In Dubai, British Air won't allow you check in more than three hours prior to flight time. Since you can't check in, you can't go through security. Since you can't go through security, you can't get to the actual terminal (where all the stores, restaurants, lounges, etc are). Therefore, if you arrive at the airport too early. you're stuck in the outer holding area prior to the check in area. Nothing to do. Nowhere to go. Still weighted down with all your bags. A real bummer. Once you're allowed to check in, it takes about 30 minutes to get to the real terminal (check in, emigration, security, train ride, etc). The flight starts boarding one hour prior to departure. This leaves about 90 minutes to make it through the entire terminal and get to the gate. Any extra time can be spent looking at all the things you could have enjoyed if you could have checked in earlier. Since nobody including British Air told this in advance, we ended up twiddling our thumbs for eleven hours in the outer holding area."
Contra: "Thank you"
Pro: "crew was very pleasant and helpful"
Contra: "i ve had seat no 49H the only seat in the airplane with the exterior arm rest whithout cover i took the seat but first time ive got up ive torne my jeans...(ripped them badly and scratched my leg in the sharp piece of metal coming out at the end of arm rest i have shown the crew memeber what happened(a male) in i have filled out a report with the"silver tie lady" i would kindly like to find out what type of compensation i will get for the unpleasant situation of walking around in the LA airport with a big hole in the back of my jeans i can be reached at "firstname.lastname@example.org" or ph (310) 626-3201 kind regards Moldoveanu George Gabriel"
Contra: "No power outlets at seats."
Pro: "It was a smooth flight and comfortable"
Pro: "Services of New Delhi staff were much better than in Phoenix. No wheel chairs were made available even waiting for 40 minutes in LONDON. We faced a lot of hardships in London to go to departure terminal."
Contra: "Veg food was very poor quality. Snacks appeared to be stale ( may be month old) & very poor choice . Even crew did not listen despite calling several times . Iwill neither travel by BA NOR will I recommend it to anyone else."
Pro: "Excellent service, the entire flight staff was friendly and attentive"
Contra: "The only thing I didn't like was the size of the drinks. Regular sized soft drinks, juice or water would have been better especially for 11 hours in a pressurized cabin. I had to ask several times for more water until I found a small water dispenser at the back of the plane where I could refill my water bottle without having to ask the staff. The attendants were always more than happy to give me extra water when I asked"
Contra: "Ned more room"
Pro: "The food was tasty."
Contra: "flight was 1 hour and 40 minutes late. We sat on a hot plane waiting for take off and the temperature remained too high during the flight. Very little water was offered. Seating in coach was very tight."
Pro: "always friendly and helpful"
Contra: "The boarding in London. They did not call numbers or rows so people just squeezed...and pushed ... drinks If I sit on a window seat I sometimes do not notice the serving of liquids. I would appreciated it very much if they talk to me when they serve water and juice. Otherwise I get dehydrated. Happened last year on my flight back to the US, too.I had to get up and walk back to get water(2016). breakfast Breakfast used to be better with fresh fruits and cheese.and roll The pizzas are like cardboard, I do not care about. Other wise I am satisfied. Thanks"
Pro: "Food was good-but that was because I ordered a special meal. Normal food service, which I have experienced previously, is mediocre"
Contra: "Questionable reasons for delay-we were told that plane had to be recalled to check "loading issues" which subsequently turned out to be "clerical error??' Worst possible airline for legroom really cramped and uncomfortable seating Really limited entertainment options for movies and tv shows compared to US carriers."
Pro: "The smooth boarding due to the very helpful, organized, friendly staff one the ground."
Pro: "The entertainment was good with variety. Overall, it's hard to appreciate a 10 hour flight."
Contra: "Seats in coach did not have much width or leg room. I don't like the policy of buying a flight and having to pay for a selected seat - that smacks of bait and switch. I know everybody is doing it, but it's tacking on extras once the committment has been made and that is low. The boarding process in London was horrible. queuing up everybody then telling them the general boarding is "over there". The lines should be more well-defined and single file to avoid bunching up. There was plenty of room to form lines, but the stanchions were not in place. Poorly executed. Also, there are FAR too many priorty boarding classes. People had to jump lines and go around barrier tapes to get to their positions in line when their priority class was called. Once on board, the crew did a fine job, but the boarding area is completely screwed up."
Pro: "See above"
Contra: "See above"
Pro: "Punctual arrival. Vacant seats between myself and another aisle passenger in the center section provided additional comfort and privacy. Lots of attention from cabin crew."
Pro: "Crew was nice, helpful and all the time around."
Contra: "All flights were canceled! No communication from British Airways. Terrible service overall! Second time this has happened with BA"
Pro: "The crew on the flight from London to Chicago was absolutely amazing, funny with great service... really can't ask for more.."
Contra: "Food was average at best.."
Pro: "Mobility assistance was great help after reaching to Phoenix, USA. Staff and crew members were very helpful."
Pro: "Great flight"
Pro: "No issues."
Contra: "You need to pay for drinks and snacks - feels like low cost airline."
Pro: "Everything went as well as expected. Nothing out of the ordinary."
Contra: "No response from stewardess when I handed her the envelope with Money for the BA children's program. I kinda expected a thank you. But then I guess God wants us to give without expecting anything in return."
Contra: "Food is not good. They are charging for specialized meal. I haven't seen any international flights that charge for meal."
Contra: "Very poor facilities at Terminal 3 London Airport (1) Bathrooms were cold. (2) No lounge type chair for long wait passenger. Only common waiting area. (3) Waiting area seats were dirty and food particles between two seats. (4) Cell phone charges and electric outlets at seating chairs does not work. (5) Very limited food choice. (6) Might they have to see and visit other international airports"
Pro: "I liked that we were on time getting to Phoenix."
Contra: "The plane was old and the video screen in my seat was not working properly. In economy there are way too many seats packed into a row for that long of flight. It was extremely uncomfortable."
Pro: "Crew was very nice. Food was OK."
Contra: "Old plane, no USB ports or WiFi for a 10 hr trip. Selection of movies not good. Seats lumpy and not very comfortable. Got stuck next to someone that had started the party before he got on, inebriated and smelled. Was taking over my legroom and armrest. Unfortunately full flight so nothing crew could help with"
Pro: "The audio did work for movies"
Contra: "I felt very warm and uncomfortable"
Pro: "my vegetarian meals were excellent, very pleasant crew"
Contra: "not a great selection of movies, was hot a lot of the flight"
Pro: "crew was great"
Pro: "nice new plane, lots of room"
Contra: "No snacks"
Contra: "Good flight"
Pro: "crew was super friendly."
Contra: "Late 2 hours"
Pro: "I felt safe add respected. They serve drinks and small snacks, no meals going to Hawaii, plan ahead."
Contra: "The airport at Phoenix had little seating. I was funny in the floor in case someone needed a seat. Otherwise, everything was good."
Contra: "extremely racist crew made the entire flight uncomfortable for everyone."
Contra: "American crew and gate agents are awesome!!!!"
Contra: "more organized boarding"
Pro: "The crew was great"
Pro: "Flight was great"
Contra: "The AA crew at DFW are always rude"
Contra: "Need more space"
Pro: "Prompt boarding and good directions from the crew"
Contra: "AA cancelled the Dallas flight before this one so they could fill up our flight. This does not seem very considerate of our health during a Pandemic especially with their messaging about social distancing. They also did a very poor job of keeping people patient in the deplaning process. They should have better messaging and a very non threatening way of encouraging passengers to be patient and courteous. Maybe they good offer each passenger a choice some type of goodie like a mint or a chocolate that says "please enjoy this while you wait for others to exit the plane"."
Pro: "They looked for 18 people to get off the plane because of weight restrictions and the process was very disorganized"
Pro: "Great crew."
Contra: "I would like the formal return of beverages and snacks. I understand the lack thereof is due to the virus. I think the airlines are doing a good job of staying within safety recommendations."
Pro: "Friendly, helpful and efficient."
Contra: "Almost had 3 people in a row...of people not in Same household. Luckily flight wasn't full so people moved around and made my row less crowded"
Pro: "Everything is good"
Contra: "Great flight"
Pro: "The fly was on time"
Contra: "No social distance has been practiced by AA very sad"
Pro: "No and no"
Contra: "The plane could have been maintained. Instead I sat for three hours and was told the mechanics didn’t have the equipment to fix the plane"
Contra: "Several people got on the flight with no face mask on. The flight was completely packed, there was no distancing at all. The boarding process required me to walk past everyone as my chair was in the back and I was last group to board (unlike other airlines that have switched to back to front boarding to reduce people coming in contact with each other) As I walked down the PACKED plane mot people had masks on incorrectly (hanging off one ear, down around their chin, nose out, etc.) some people had no mask at all and the flight attendants did nothing. It seems like they were doing nothing to keep passengers safe from COVID-19 spread. Compared to Delta, American Airlines was terrifying to fly, I find not feel safe at all."
Contra: "they filled the plane. Every seat. Even though there has been covid-19 fears. No other company has started this"
Pro: "The crew was awesome and boarding was quick"
Pro: "Crew was fantastic. They offered to valet my bag as I was boarding when they saw that it was cumbersome for me. The stewardess put me in a great seat when I was helpful to another passenger upon boarding. Also everyone seemed to be quite attentive and helpful during the covid situation, where people are a bit unnerved. I appreciated the effort to make everyone happy."
Contra: "The landing was a bit rough, but the rest of the flight was a dream. Definitely one of the better experiences Ive had in my 34 years of flying."
Contra: "Sat cheek to jowels in middle seat. Seems like a train wreck about to happen with Covid"
Pro: "Only masked picking up trash during pandemic - difficult to rate crew"
Contra: "Organized exit vs. usual crowded chaos of passengers in a hurry"
Contra: "Passengers need to DISTANCE 6' and keep their masks on. Which I realize is put of the hands of American. Appreciate the fresh white bag with a bottle of water and crackers. Thank you."
Contra: "Except for Ginette , the rest of the crew weren’t courteous or polite. Couldn’t wait for you to complete your meal to clear up."
Contra: "Better seats, the main cabin extra seats were just like the other main cabin seats. One particular stewardess was very rude to all the passengers, while the steward Jeffery was very nice and friendly."
Contra: "On the first leg of my journey, there was a card explaining how to get inflight entertainment using the aainflight.com which worked great. However the Phoenix to Eugene leg used Boingospot but there was no card in the seat pocket explaining what needed to be put in your browser to access the entertainment portal. There were only two flight attendants on the flight and, aside from the drink service, no one ever came to the back of the plane so I could ask the question. I could have used the call button but I think that should be saved for emergencies. I think the information on how to access the inflight entertainment should be in every seat pocket"
Contra: "I always have preferred American Airlines but they seem to have constant problems with the aircraft these days. This causes delays and missed connections. This in turn causes no breakfast or lunch or dinner opportunities. I travel with snacks in my bag at all times now just in case so I won’t get sick for lack of nourishment or water! This last flight I missed my connection altogether and had to take a shuttle home, then catch a ride back to the airport to pick up my luggage and then get my car to drive home. It was 4 hours past my expected time home."
Pro: "The trip started off poorly with a day delay and rebooking hotel and car at final destination. Not to mention our final destination is San Antonio not Phoenix. We were not rebooked for a flight from PHX to SAT. But after a few hours we were finally booked. We didn’t really appreciate the 7 hour layover at 0100 in the morning and nowhere to get a meal or even coffee. However, the flight had the same crew from the night prior and they were excellent. The flight was open so we were able to get more leg room, less waiting time for the bathroom, and pretty much one on one service from our flight attendants. With all the struggle in the beginning, this particular flight was actually the best flight I have been on."
Contra: "We were ok with the hotel and meal vouchers however, again, the only part of our itinerary looked at was the first flight, not the second into SAT. Had we not questioned the agent, we would have been stuck in PHX with no room, no car, and if we eventually would have gotten a flight, our reservations for car and hotel in SAT would have been cancelled and I would have been out $1700. I already lost money but it could have been worse. Basically, I am paying for a car and room that I am not currently in. Reimbursement for that would have been nice. Either way we will still travel using the travel service and this particular airline in the future."
Pro: "Not much crew stayed in back almost the whole 6 1/2 hr flight and seemed not to friendly"
Contra: "It would have been better if they had departed when they said they were going to after a delay. Flight was delayed first 1 hr then two more hours. The airline finally posted that it would depart a 4 PM and we didn't even start boarding until 5PM. Then they tried to rush us on so that everyone was standing on the HOT jetway for 10 min waiting to get on the plane. Plane didn't take off til 5:35 PM. Over all on this trip I had three flights that were delayed. I'll think twice before taking American Air again."
Pro: "The Flight crew was courteous and took care of us despite a series of extremely unfortunate circumstances."
Contra: "Due to a computer malfunction we were stuck on the tarmac for some time, when it was decided to find a new gate to return to. /The tech crew eventually gave the all clear and upon returning to the tarmac, the same computer malfunction occurred, and again we had to return to the gate. This was all totaled 2.5 hours on the Tarmac. Finally, some 5 hours late we departed Miami in a different plane. Upon arrival in Phoenix, the captain wearily announced that there was no ground crew awaiting us, so we had to wait some time on the tarmac there to disembark. Never before had I heard a airline captain encourage the passengers to write a letter of complaint to his employer."
Contra: "I arrived at the airport and had already checked in and had m boarding passes. For some reason they could not find me when I went to check my bag. After 30 minutes they saw that my seat assignment had been changed and that is why my boarding passes that I had printed at home did not match what their computer showed. I booked this reservation in May and had a seat chosen fairly toward the front. I am 73 years old and the closer to the front I can be helps. When I finally got on the plane to my surprise my seat was the very last seat on the plane across from the restroom. People continued to leave the door open after using the restroom so had to get up and continue to close the door or look at the restroom the whole flight. There was never any explanation as to why they did this. As a result, being lst off the plane, I almost missed my connection as I had to go two terminals over for my connection. At my age I cannot run so I arrived as the last people were getting on the plane. I will never fly American Airlines again."
Pro: "The crew was nice and so was the American Airlines customer service office in Phoenix"
Contra: "I didn’t like the male and female check in people in Portland. They sat there and watched me for an hour not telling me I could not use cash to check in my luggage at the gate after they told me it was double the amount to check it in at the gate. The sight u use on the boarding pass u download on the phone is not clear. It says baggage fee +$25.00. I thought it was 25.00 till the women in Phoenix showed me the + sign. She said “it is confusing”. I did not buy the ticket because it was for an unexpected funeral of my sister. My other sister did so I didn’t see all the stuff from Travelocity. After telling me it would be $50.00 the check in male and female at the gate saw me sitting there for an hour and never told me I couldn’t pay cash. By the time it was boarding time if a nice woman did not offer to use her credit card and I have her the $50 cash I would have missed my flight. The manager at the gate in Portland even told me I would miss my flight. The two check in staff at the gate said “well we didn’t know you only had cash” and they weren’t even concerned that I was going to miss my flight. It would of been nice of them to tell me this when I sat there for an hour after they told me They we’re doubling the price. I would of had time to go back through security, only pay $25.00 and the other nice passenger would have not had to use her credit card. Very rude and poor service especially after a sad occasion of burying your sister!"
Pro: "The gate attendants and on-board crew were lovely. Pilots provided info which was great and made up some of the long delay."
Contra: "There is not enough space to list everything. I paid $800 for a normally $300 flight, then paid an extra $75 for the ability to board early so I could store my very small roller carry-on. The in-bound flight was 2 hours late and even though I could track that easily, and assumed our flight would also be two hours late, the AA website insisted the outbound flight would be on time. So like everyone else, I went to the airport. And it wasn't until just before the original departure time that the update was indicated. Really?? If I knew the flight was going to be two hours late,that means AA knew, and didn't care enough about their passengers to advise them. Then when we boarded, my bag was taken away for gate check because the flight did not allow roller bags. After I paid extra. How can AA not advise you when you book your flight that roller bags would not be allowed?? Talk about a money-grab. I unfortunately have a return ticket and am not wealthy enough to throw it away and book on another airline, but I would if I could. I will never fly AA again and I will share my story far and wide."
Pro: "Nothing to like. If I could give them 0 stars I would"
Contra: "Tight connection from our previous flight yet the counter folks were rude and rushed us. My daughter is obviously 7 months pregnant. Because our connecting flight left milwaukee over an hour late, we had no time to even grab a sandwich, no problem we will buy food on the plane. Wrong! The food is was gone so quickly that by the time they got to us, they were out of everything. Oh did I mention we also had 3 children ages 2, 7, and 9. Oh yes and the entertainment? Small screens mounted on the ceiling of the plane. How about updating your equipment?? Plane was old. No USB to charge your phone and stream from their App. Terrible. We own a 2nd home in Maui and travel there twice per year. Looking at other options."
Pro: "VEry good Cabin crew and the plane was reasonable new"
Pro: "The plane was newer, drinks are available. Seat only reclines half an inch or so so get ready for that."
Contra: "Crew on aa is the worst bunch of entitled fools, almost as horrendous as united."
Pro: "The duration of the flight, nothing to do with the airline"
Contra: "I was forced to check a bag in when I had flown previously the week before with the same carry on. $50 spent for nothing in my opinion. Per the supervisor over head bin size does not change yet my bag was "too big" like I said I had flown literally 4 days before this trip and had no problems with my bag fitting nor did any of the flight attendants say anything. I am just annoyed. Also I didn't know that I would fly American as it's through Alaska originally, maybe that was my lack of attention to detail. The carry on situation is what irritated me the most. This is also not the first time that I've had a problem with American Air."
Contra: "Nothing was together, missed connection. Had to buy a hotel in Phoenix"
Pro: "AA put us in a hotel and gave $12 (per person) food voucher for missed connection due to delay for maintenance."
Contra: "Our luggage was lost for 2.5 hrs in PHX airport, due to mix-up by service rep at customer service. AA attendant at gate at CLT was extremely rude and unprofessional when I accuse Left my boarding passes in seat pocket. Would not summon someone to retrieve it. Made me wait until entire plane was disembarked and cleaned, and made me wait some more after. She was super snarky, made rude comments, and almost made my family miss our connection to EWN. I will never, ever, fly AA again. Worst customer service and tons of issues with maintenance, luggage handling, and delays."
Pro: "I have nothing good to say about the flight to LA or the flight back to Chicago from LA."
Contra: "3 of the 4 flights were late, and the 4th was canceled. The canceled flight was due to weather, but AA's response was to connect those of us stranded with a 3rd party vendor - Travelliance - with the promise of a SUBSTANTIAL discount for a hotel (SINCE THE NEXT FLIGHT I WAS GIVEN WAS 17 HOURS LATER!) - and there was, effectively, NO DISCOUNT. I have spent thousands and thousands of dollars with you over the years, but this was a bucker of water in the face. I'm sure I'll fly with you again, but any sort of good will I held for AA is gone."
Contra: "Delay, first told it was weather related, then mechanical. Re booked on a flight by AA that would never make connection. Paid over $1,000 for a flight leg that one way and direct on another airline (Alaska air) was $281.00 and the agent took so long to find redirect flight that they couldn't book. Total mess! While struck on the second leg and speaking with AA customer service about the reschedule I was told that they didn't have the ability to rectify the error because they no longer had control of my ticket and that I had to take into consideration that three was an event in San Antonio that caused delays network wide that added tio the initial issue... HOGWASH! 1) it was another AA issue where an AA aircraft drive of the runway while I was in flight on the first errant leg. 2) if they had just been straight from the outset, I wouldn't have been delayed. I will never fly AA AGAIN!"
Pro: "The food, in flight entertainment and attention to detail by the Flight Attendants was very good."
Contra: "The personnel handling the front desk at check in gave myself and others bad information about how to check a bag. Which resulted in me being called to the desk at the gate about 30 minutes prior to boarding and being told I screwed up checking my bag when I was just following the instructions given to me. Was then told I had to leave the secure area of the airport, go back to the front to check my bag all within 30 minutes of boarding. when I returned thru the TSA checkpoint they were rude, obviously, but more importantly the flight was boarding early. So you could've 1. told me what the actual procedure is for checking my bag instead of telling me "just leave it by the green lit up check mark then 2. told me at the gate that not only do i need to go fix your mistakes for you but that youd also board my flight early thereby putting me in jeopardy of missing my flight. all i got was a very insincere apology when I complained up front and at the gate about the airline's screw up. i get that you're all human like me and make mistakes but the customer is always right. there was a time in this country when customer appreciation and service were important standards and qualities businesses thrived on. Don't know what happened to those days... Also i should not need to be a first class passenger to get a meal during a flight. whatever happened to meals for everyone? you (all airlines in the US) charge way too much money and provide poor service compared to pre-9-11 days. I dont see how one event can justify the loss in service but the increase in ticket price. you should all get back to what flying should be about: fun and time saving."
Pro: "Airline and crew looked after us and kept us informed. My app said the flight was delayed but the captain didn't seem to know this so we sat for half an hour or more after planned departure. Maybe he hoped to get an earlier slot. We were 30 mins late in the end."
Contra: "No food for purchase, just a drink and biscuit."
Contra: "There was no food offered. The stewardess was not happy to be at work."
Companiile aeriene care zboară către Phoenix au adoptat măsuri de siguranță suplimentare și și-au modificat politicile pentru a răspunde mai bine nevoilor călătorilor. Politicile variază de la o companie la alta.
Curățenie zilnică, instalare a filtrelor HEPA în cabine pe zborurile către Phoenix
Măști obligatorii la îmbarcare, măști oferite pe zborurile către Phoenix
Locuri care respectă distanțarea socială
Scaunele din mijloc indisponibile pentru rezervare pe zborurile către Phoenix
Testare înainte de zbor
Testare pentru anticorpi, testare pentru simptome pe zborurile către Phoenix
Fără taxe pentru modificări. Caută zboruri flexibile către Phoenix