Găsește zboruri ieftine din Stockholm Aeroportul Stockholm-Arlanda în Bucureşti

Pro: "Crew was perfectly fine."
Contra: "Departure time was delayed due to over crowding in Zurich airport. Info on connecting flights and transfer requirements was insufficient, no offer to help those with tight connections, e.g., by trying to seat them at front of plane or help them get off faster. Missed connecting flight as a result!!"

Pro: "Captain was great !"
Contra: "Food"

Pro: "Crew was very accommodating."
Contra: "Flight was overbooked which caused an hour delay."

Pro: "Crew was great! Food was actually very good! However seats are very tight in the economy class...I’m 5’6” and 130lb and had a hard time during the 10,5h transatlantic flight.."
Contra: "No complaints about anything but the seats on this particular aircraft: Boeing 777-300ER... very tight!!! Ok for a few hours of flying but not for an 11 hour flight!!!"

Pro: "Crew, food, boarding, service"
Contra: "Very tight seats. Not enough of leg room"

Contra: "On time"

Contra: "2 hour delay and 3 crying babies on a red eye."

Contra: "Need more movies to choose from."

Pro: "The flight was smooth and on time. The flight crew did everything alright."
Contra: "Connecting flights. All lies, no cooperation. Not a small airport as it takes nearly half an hour to get to Gate E. Too few characters allowed to explain all we went thru."

Contra: "Chose the option with Swiss because it showed that a checked bag was included. Got to the airport and was told to pay up for each checked bag. Great start to the trip."

Contra: "nothing"

Pro: "full aircraft"

Pro: "Arrived on time"

Pro: "Same as above- wonderful crew, smooth take off and landing Very pleasant flight attendants the entire flight Service was great"
Contra: "Again / wish all airlines had more comfortable seating in economy clas"

Pro: "We called for seats 23 hours prior to flight. To our amazement we were assigned to an exit row."
Contra: "It was an easy 2.5 hrs. flight at which a small warm quiche was served. Nice surprise."

Pro: "I was very pleased at the flight crew, the food and entertainment. We had a really fast connection in Zurich and our luggage made the connection, which was a big relief."

Pro: "Staff, food, on board entertainment all very impressive. Great flight."

Pro: "Excellent service all around and great flight timing with delays and awaiting for transfer flights to land"
Contra: "I travel a least 5 times a year and Kayak is always my option."

Pro: "Not applicable"
Contra: "See above."

Pro: "Crew members were polite and efficient. Entertainment system kept us engaged for our 12 hour trip."
Contra: "Horrible boarding and check-in. I fly internationally for business. This by far and away was the worst experience ever. There were 2 parts to our travels. Flight from Dusseldorf to Zurich, then Zurich to Los Angeles. in Dusseldorf, SWISS oversold the plane by 25 passengers. It was unbelievable, SWISS was randomly determining who would not fly and miss their other connecting flights in Zurich. It was by shear luck that we were able to keep our original reservation. SWISS needs to realize that this type of problem is serious. I can't imagine every flying SWISS again."

Contra: "My special meal wasn’t available."

Pro: "Flight was on time"

Contra: "Need to make it more clear that it is necessary to complete a second passport controle at the boarding gate....causing confusion for some travelers who are not aware of this extra step"

Pro: "There was water to drink"
Contra: "Plane felt like a 1990 air France flight. Cabin dated. The least amount of room I can remember on a plane. When sitting upright and the person in front reclined, i looked at their head and if I crossed my arms, it would touch the seat in front. Could not pick up pillow that dropped on the floor, could not bend around the seat in front. Very hard to get out to use the toilet. Felt very claustrophobic."

Pro: "The flight ,food entertainment was very good. But I don't understand the SWISS airline logic. When I did the check in in Prague and got my boarding pass the told me that the system picked me to have the additional random checkup at Zurich airport. Its ok. If it’s done for security reason why to tell the people ahead of time that they will have additional checkup of bags and personal stuff. If you want to do it for security reason do it ( I want to be safe) but don’t do it for the check mark , it doesn’t make any sense and doesn’t protect us."

Pro: "Smiley all the time flight attendants and generous with food and drink and responded quickly if need help. The person who performed the flight announcement from swiss to lax had nice sense of humor while announcement :)"
Contra: "Warm and excellent customer service :)"

Contra: "Despite its reputation, Swiss is always late. Their Sunday evening flights always from Stockholm always depart 20-45m late."

Contra: "Seats were a little uncomfortable, not the leg room but they just felt a little worn down and tilting forward"

Pro: "The comfort of the aircraft was great, as well as the service of the flight crew. We're very thankful that the airline put us up in a hotel and gave us a voucher for food due to a layover in Zurich."
Contra: "The flight was an hour late, causing us to miss our connecting flight."

Pro: "When we landed"
Contra: "Everything else..."

Pro: "Very comfortable and attendants were very attentive."
Contra: "Checking in at the Tel Aviv Airport is an absolute nightmare! It is congested and disorganized."

Pro: "This time I was really happy with almost everything. All crew members were nice and friendly. The food was tasty and plenty. The craft was clean and specious On line check easy and smooth. I paid my extra luggage online too for cheaper then in airport"
Contra: "My tv didn't work at the beginning but after the crew member reset it everything was perfect Thank you Swiss! ❤️❤️"

Contra: "I'm only 5 months pregnant, barely showing, and the seat tray nearly didn't fit in the down position! So uncomfortable. Also the chicken sandwich was gross. The bread was gritty and dry."

Pro: "I had a super-short connection from Stockholm at Zurich (going to JFK), and I just assumed I'd have to be rebooted, but they held the plane for all of us! Entertainment was excellent, service was great - I really like the food, although I don't eat well on flights. Comfortable - I slept for a few hours. Really great experience (until I hit customs in JFK, but SwissAir has no influence on that :) )"

Pro: "We had two flights with Swiss and the first one left half an hour late, meaning we only had about 10 minutes to connect to the next one. Instead of sprinting through the airport, a man was waiting for us immediately outside the plane. He got our luggage right from the cargo, drove us to another man who stamped our passports, and then drove us to the plan just in time for takeoff. It was incredible service and everyone was super friendly. We so appreciated them making sure we caught our connecting flight!"

Pro: "Comfortable and safe flight"
Contra: "Up grade to business was really expensive m,normally Good company's like Austrian airlines charge almost %50. I buy the internet service from the plane it cost more Then $40 but it was bad service connection and work Only for 10 min!!i contact with Swiss about this almost 3/4 Times..but no one contact me back..!not happy at all!"

Pro: "Getting off the plane after 11 hours of turturous discomfort."
Contra: "I am not unusually large but it is clear that the seats on your planes are completely inadequate for anyone other than a child. There is no possible way for anyone who isn't seriously sedated to sleep or even sit for any extended period of time in what amount to slightly cushioned coffins. I literally spent an hour in the toilet trying to fall asleep because at least in there I had room to extend my legs. At least in there I could actually breathe (the ventilation system is totally inadequate for anyone sitting near the windows and results in horribly stuffy and uncomfortable air.)"

Pro: "Its on time"
Contra: "They trick u, from one way the take ur carry on when u come back they say u have to pay for it. The person that were giving me boarding pass she was very mean she asked a guy the guy was tottaly stupid he was acting like he is the owner of swiss airline"

Pro: "Boarding was on time. Staff very courteous. No complaints at all"

Pro: "Flight attendants not friendly, constantly bumped me and never excused themselves. Food not so good and temperature too hot this flight. I was constantly putting on and taking off my jacket. Movie selection seems to be going downhill also. All that being said, I'm grateful for every safe landing."

Pro: "fast, all good"
Contra: "-"

Pro: "You upgraded me unexpectedly to business class and it was so nice to have some luck and luxury after 6+ weeks of solo backpacking. It was such a lovely experience and I slept like a baby. Thank you so much!"

Pro: "i got a free upgrade to Business Class... which was super awesome! everything about it was great! the regular Economy Class i had on the way there was perfectly good as well. but Business Class was just the best all around."
Contra: "the ridiculous checking-in / boarding process. seems like showing my passport like once or twice would work. it did on my way there. for some reason it was needed like 17,000 times with ridiculously understaffed lines needing to service several hundred people on the way back. absurd."

Contra: "Boarding procedure for business class with being held up in a small holding space"

Contra: "The flight was delayed that made the connection very tough."

Contra: "An hour late, not Swiss fault but Captain continued to broadcast 5-10 minute delays. Just say it's going to be an hour, then we can all turn our phones back on and go to the lavatory."

Pro: "Great crew"
Contra: "Automated check in machines were horrible and almost caused me to miss my flight"

Pro: "The seats were actually more comfortable on this short leg than on the much longer flight back to Boston. And the Swiss chocolate was good."
Contra: "Having to pay for a second checked bag. And the refreshment (I think it was supposed to be ice cream) was awful. Also, I think it was the young pilots virgin flight. The jerky take off and bouncy initial flight was capped off with an approach to the runway for landing that was very scary, much too fast and wobbly. Thankfully the plane was pulled back up into the air, just before touch down, circled for ten minutes, and retried the landing. This time perfectly smooth and successful."

Contra: "I had a tight connection in Zurich and a very lengthy trek to get to connecting flight. I wish Swiss Air had told me ahead of time that the flight would hold until I (and at least two other people) got there, instead of of having us run like crazy in an effort to make the flight. Connection time was way too tight."

Pro: "Great, patient crew!"

Contra: "It was full, Ben if Lufthansa said on their website that they keep physical distance for passangers! Liars!"

Pro: "Getting put in a German Airport jail and being yelled at by men with sub machine guns for being a US Citizen and nothing more."
Contra: "United Airlines knew the border was closed and told me since I was only transferring, I’d be fine. It wasn’t fine and I was detained and sent back. Inexcusable"

Pro: "Good food, service, and entertainment"
Contra: "The seats are not very cushioned"

Pro: "Entertainment monitors were in good shape and responsive. Selection was not bad."

Pro: "Amazing crew and service."
Contra: "Seat space extremely low for tall person."

Pro: "Great airline! Would love to fly with them again! :) Polite and friendly staff which is a standard that has slipped with many airlines in recent years! Good tasting wine for airline wine. Frankfurt airport need a shuttle of service for transferring passengers. Keep it up Lufthansa :)"

Pro: "amazing"

Pro: "Service"
Contra: "Delay for both leg trip."

Contra: "I don't know why all airlines don't have a more orderly system for boarding by zones (like Delta). Lufthansa and Swiss both just have a mob of people blocking the boarding area and hindering people who shoud actually be boarding to get through."

Contra: "Lufthansa is a bad airline. They are always late. Their service sucks."

Pro: "The leg space was great for economy class. There was room for bags in the overhead. The movie selection was great."
Contra: "Boarding via bus.... first bus had kids, business class, and people who needed help. Second bus had everyone else. Both waited on the tarmac for the plane to be ready and both busses opened the doors at the same time. The families were swamped while trying to load the plane with kids in tow."

Contra: "Flight was delayed"

Contra: "NO MOVIES."

Pro: "Efficient, on time, and the experienced air crew did well with a wicked wind shear at takeoff."
Contra: "No movie, no passenger loading from the rear."

Pro: "Lufthansa is a great airline. My problem is Kayak, who sold the tickets to us."
Contra: "You, Kayak, sold me economy tickets. When I checked in online I saw it for the first time that our tickets were Economy Light. So even though we are Frequent Flyers, we payed $220 for three checkin luggages. I intend to dispute this case."

Contra: "I din't like the fact that Lufhtansa company uses double standards for the countries where they have their flights. From USA, San Jose, Ca, to Frankfurt, Germany everything was good (flight on 08/31/2018 - 09/01/2018). They have been very profesional, beganing wih the boarding time untill the arrival in Frankfurt. The flight to Romania was a different story. They haven't been very professional at all. The flight had a delay and nobody said a word. It was just a clerck there who didn't tell to the Lufthansa passengers for a while anything about our delay. So, finally, he said after 15-20 minutes that our fligt will be later, 20 minutes, than the scheduled time on our tickets. They seemed do not care too much about the Romanian passengers."

Pro: "nothing"
Contra: "getting fine from DC to Munchen and Munchen to Bucharest, 7 h delayed but we get to Romania. - when waiting for the luggages, guess what? Both luggages are missing. -made the complainment, now we are waiting to show up in Romania and to be delivered at home. -went to pick up the rental car, because of the plane delay, they gave our car away. -after trying several companies, we found a car, 3 times more expensive, but we have a car....yeeyy"

Pro: "The flight crew was amazing and the overall experience was great."

Pro: "The food was pretty decent."
Contra: "The seats are uncomfortable and do not recline. The plane was old. No entertainment. For the money look elsewhere."

Pro: "Flight went well except for boarding"
Contra: "Had to stand up for 30 min for glass doors to let us in to the boarding area in Stockholm"

Contra: "Lufthansa has a horrible website. I wanted to check in online but I had to no reservation or ticket number is provided so I had to go to my old reservations to find it. .Next I wanted to pay for my luggage online but there was no link given. It says you can do it cheaper on Lufthansa.com but I could not find where you can actually do that. All in all spend 30 minutes with no result. Had to pay at check in $44 instead of $27. And it was just one of many other problems and inconveniences with their website."

Pro: "Cabin was clean"
Contra: "Boarding and airpot staff were horrible: rude, chaotic experience especially in Munich and Frankfurt. Main issue was rude staff... No concept of customer service ."

Contra: "there was delay of 2 hours and i missed my plain to next destination"

Pro: "Excellent service during the two hour trip. No complaints whatsoever!"
Contra: "No headrest screens for entertainment but I had my phone and downloaded movies and shoes prior to leaving the US."

Pro: "Everything"

Pro: "Everything is good"
Contra: "Food use to be better"

Pro: "W we’re a few minutes late and they waited for us. We truly appreciate their cooperation. 5 strat services."

Pro: "Lufthansa pilots are some of the best in the industry and the flight was extremely smooth from take off to landing. There were bouts of turbulence but the pilot immediately changed altitudes to steer away from it. Flying on the 748 is a pleasure and it's a shame these great planes will eventually all be phased out in favor of more fuel efficient 787s and their Airbus counterparts."
Contra: "Having to pay 86€ for a second suitcase that weighed just 15kg. In JFK they didn't charge me but Germans always go by the book. I think for the price of the ticket and lower gasoline costs compared to the height of the recession this is simply outrageous. Next time I'll pay for economy plus. You get a seat that is wider than economy but a little bit less legroom than a business one and the second baggage is included. The meal was nothing special but the friendliness of the flight attendants made up for it."

Pro: "Comfortable and clean planes. Flight was on time. Free drink!"
Contra: "Check in with checked baggage required an agent. As with almost every flight in Europe, boarding was chaotic, not following zones, priority or people requiring assistance/gate agents did not enforce the boarding rules."

Pro: "Efficient boarding, friendly crew."

Pro: "Very nice personals, I'm so happy."
Contra: "Nothing"

Contra: "It seemed llike the boarding was rushed and a bit hectic."

Contra: "Didn't happen yet."

Pro: "N-o entertainment"
Contra: "All"

Contra: "There is no entertainment so I do not know it should be rates."

Contra: "We departed late from Stockholm and then had to do a fly around when we approached Frankfurt because there was debris on the runway. We nearly missed our connection because of the delays."

Pro: "Very friendly crew, smooth flight ( great pilots)"
Contra: "Food was carb heavy. I wish you would offer more protein and vegetable choices."

Pro: "United airlines a319 was quite shakey felt uncomfortable whereas the Lufthansa connection with the a320 was way better only a bit shakey but felt comfortable and enjoyed the flight."
Contra: "United airlines connection was quite bad. Was 15 min late but didn't really mind it"

Pro: "Everything was good."

Pro: "I fleweconomy. Flight on time. Boarding was quick. Food is so so bordering to poor. On the plus side the portion was small and is good when want to go on diet."

Pro: "The plane was parked away from the gate. We boarded the service bus to get there 20 minutes before departure time. But it took more than 20 minutes while mid way waiting for clearance to leave for the plane. The service bus did not turn on the AC while we waited even though we complained. We were suffocating. There was no entertainment on the plane."

Pro: "flight was on time and the crew was wonderful"
Contra: "Plane was"

Pro: "Left on time"
Contra: "Full plane"

Pro: "In Los Angeles, excelent service in counter, and all flight on time and confort, good service on board."

Contra: "2.5 h delay"

Pro: "Made our connection, plenty of room on plane."
Contra: "Plane was late out of Budapest. Lounge at Budapest opened very late. No entertainment options."

Pro: "The crew was friendlier. the plane was way cleaner than the previous one. The food was more decent."
Contra: "The crew wasn't too willing to help with the carry-on baggage, for example - I kept looking for a while for an available spot to deposit mine."

Contra: "Flight attendants were rude, inattentive, and unhelpful. Made us put both carry-ons under our seats while other people had both carry-ons in overheads. Super uncomfortable flight and terrible experience."

Pro: "Great crew, smooth flight, enough leg room, but no reclining seats"

Pro: "Amazing flight , crew excellent , good food. Definitely I will travel again with Austrian Airlines"

Pro: "Professional crew"
Contra: "Depart on time"

Pro: "Why the 3 hours delay?"
Contra: "Be on time"

Pro: "In The Austria my flight was terrible couse the official people didn’t help me I was with my baby I needed help for stroller for suitcase or something else just the guys watched me with they sad face , they didn’t was nice with me !!!"
Contra: "I don’t know I was nervous in Austria just I need to tell you for Washington it was the nice trip to Washington from Washington I had just better thiothere"

Pro: "Will never purchase tickets through kayak ever again"

Contra: "Was very satisfied with everything."

Contra: "Not a lot of legroom in my Premium Economy seat (10C). Seat itself just OK, the high price isn't justified. This flight is usually about one hour late and it was."

Contra: "The food was so cheap... pasta and a muffin. I’ll be looking around for another airline."

Contra: "Inside the plane everything was great and the floght atendants were very nice, however in check in I was teated very poorly"

Pro: "I had to pay 75 USD for 3.6 KG extra. Very annal"

Contra: "small seats,no LCD for each one,food nor so good."

Pro: "Good service overall, the ground crew was very helpful and friendly"

Pro: "Nothing at all."
Contra: "Couldn’t get on the flight due to two cancellations of prior connecting flights. Utterly, totally unacceptable - and no explanation of why."

Contra: "very rocky,, too confined for such a long flight.thank you for a good lesson not to go austrian again"

Pro: "Very friendly and attentive flight crew, nice entertainment options, food good for airline food."
Contra: "Never been more uncomfortable in a plane seat. I’m six feet tall and my knees hit the back of the seat in front of me. I would not fly this airline again for this reason."

Pro: "All flights were on schedule"

Contra: "Seats are very small. Plane was cramped. Snack was not very good. Need healthy options."

Pro: "Movie selection was good."
Contra: "I could not reserve seats via Kayak, through whom the flight was booked. I paid extra for seat reservations, about $30 for a plain economy seats, to Austrian Airlines."

Pro: "Crew were amazing"
Contra: "Delayed at boarding Delayed inside plane No entertainment No room for my long legs - no option"

Pro: "Staff was friendly, flight was on time"
Contra: "No snacks on flight of 12h 20min?! I was offered the appetizer (pretzel or biscuit - both of 14gr of product inside). This is unacceptable - overseas flights have to have some snacks No eye mask or ear plugs, nor socks for economy class Outdated entertainment"

Pro: "Timing flight people working very nice and hospitality"
Contra: "Na"

Pro: "Friendly staff, on time flight. Nice refreshments"

Pro: "Direct connection"
Contra: "Meal is horrible"

Contra: "Flyght was terible"

Contra: "The fact that the luggage wasn’t included in the Austrian flight, nor anywhere was pointed out to that so I had to pay extra for it."

Pro: "Great flight. Was long but made nice by staff/crew and entertainment options."

Contra: "They cancel the flight without letting me know!"

Contra: "Entertainment options are limited. Austrian flight attendants were quite grumpy on this flight."

Contra: "Food part was missing."

Pro: "The crew were so kind!"

Pro: "Great experience, friendly crew!"

Pro: "Everything was nice and smooth. It was on time and the crew they were very nice and very good entertainment."

Pro: "Would have loved shorter transit time through Vienna, or Amman-Frankfurt-DTW (both ways)"
Contra: "Transit time through Vienna was particularly frustrating."

Pro: "Emergency exit row leg room. Good stuff."
Contra: "Flight time, slightly delayed departure."

Contra: "When I was boarding all representatives was very unfriendly and I would say they were rude."

Pro: "Seats, crew, nice plane"
Contra: "Delayed flight. Random boarding,"

Pro: "After departing the cluster fk that is O'Hare airport it's such a pleasure to interact with Vienna and Austrian Air. I had 'only' an hour to make the connection, and yet all, that is all, formalities took no more than 10 minutes. I had plenty of time to spare. Waiting area at the gate had plenty of seating and the staff was professional and courteous. We had to gate check bags as the plane was a regional turboprop, but everything went very smoothly."

Pro: "Crew friendliness."

Pro: "The service was good, everyone from the staff extremely friendly and overall the flight was very quick."

Pro: "Everything"

Contra: "Flight was delayed 2 hours after boarding"

Pro: "It was fast and comfortable"
Contra: "---"

Contra: "The crew members on the flight from Washington to Vienna were absolutely rude and unhelpful."

Pro: "in this case, nothing"
Contra: "1.15h delay - sitting in full air craft without aircondition cold, not profi behavior no please, no sorry, no "what would you like..." none nice word"

Pro: "On time, comfortable flight"

Contra: "One flight was cancelled resulting in a 6 hour wait, the second flight was 2 hours late. Meat meals ran out quick resulting in a vegetarian only option for a lot of passengers"

Pro: "Comfort seat. Good mouvies"
Contra: "The aircondition was to high. I was almost frozen."

Pro: "Flight was cancelled. Had to wait in the airport with kids."

Contra: "One of the flight attendants had an attitude problem, which put a wrench in my otherwise pleasant flight."

Contra: "The Air France flight was good overall. The food was okay, comfort good, boarding good, crew excellent."

Pro: "Yes, Very good"

Pro: "Due to business I travel allot so I deal with allot of airlines. This is by far the best airlines I have used. Excellent crew and airport staff. I don’t think words can express how satisfied I am with this airlines and airport. The nicest people and great service. Clean and modern aircraft. Going to try flying only with KLM from now on."
Contra: "Nothing"

Pro: "Comfort"
Contra: "Internet"

Pro: "Decent price for economy comfort seat, 4A."
Contra: "The flight was delayed about 80 minutes and they did not informed until when I got to the Airport. I could have stayed more at home instead of the terminal. They have also changed the boarding gate.."

Pro: "Crew were excellent"
Contra: "Old aircraft. Uncomfortable seats in economy. Entertainment screens old and almost impossible to watch - watched my iPhone! No mobile phone charger."

Contra: "Boarding was crazy. Could not everyone in the gate area."

Pro: "Flight and the crew!"
Contra: "Staff at the airport pushing you to upgrade to first class but not making it clear only the first trip from Athens to Amsterdam which the first class uses same uncomfortable seats as the economy to pay extra 130 euros ridiculous airfrance stuff! I should have flown all the way to NYC first class!!!"

Contra: "Everything was OK"

Contra: "KLM crew exceed our expectations"

Pro: "Crew was nice and pleasant"
Contra: "Flight very late"

Pro: "Onboard crew were nice and polite. Flight was on time (a rarity)."
Contra: "The boarding crew was rude and unpleasant, the plane was boiling hot."

Pro: "Just as I expected. And I made my last connection easily."

Pro: "The staff was super nice, the services good. Clear lines about baggage allowance."
Contra: "The flight was delayed and due to this I missed my car connection. I had to prolong my trip by 4 hours, untill I found another connection. I know this was not a klm issue, but rather airport related, but the inconvenience was still. Thus, my lower satisfaction grade"

Pro: "The staff was super nice, the services good. Clear lines about baggage allowance."
Contra: "The flight was delayed and due to this I missed my car connection. I had to prolong my trip by 4 hours, untill I found another connection. I know this was not a klm issue, but rather airport related, but the inconvenience was still. Thus, my lower satisfaction grade"

Pro: "Our flight was delayed in Bejing, than we loosed the booked flight of KLM. When we arrived in Amsterdam, we get the recheked in flight."
Contra: "Doesn't"

Pro: "Pleasant flight"
Contra: "We were delayed & missed our connection"

Pro: "Amazing services .. on time just exactly .. I feel really happy onboard KLM ❤️"

Pro: "Just the cabin crew being nice"
Contra: "Punctuality KLM is always late"

Pro: "The crew was nice and helpful (our flight was 2h late so they put us on the one before in business class for us not to miss our connection)"
Contra: "A lot of delays, on both flights. We spent twice as much time waiting than flying."

Pro: "quick/efficient boarding - good staff - good food - easy flight !"
Contra: "the connecting times for klm seem to be very close - if your running late to start - you may not make your next one -"

Contra: "Inflight was better than I expected. But needs upgrading air crafts."

Contra: "The overall travel was good, no wifi and the entertainment system had a faulty headphone connection, and no place to charge devices other than through a USB port"

Pro: "Crew's hospitality, good music, good destination material, terminal info, good system overall"
Contra: "Less legroom, storage space, bad food, few movie options."

Contra: "lost baggage"

Contra: "I booked tickets via Delta, operated by KLM. They lost both of my check in bags in September, and it happened again today for the same scheduled flights. Had 4 hours of layover and KLM still wasn’t able to manage it."

Pro: "Gaps between seats are very narrow."
Contra: "when serving drinks, cabin crew limited to serve liquor only once and it was poor service."

Pro: "Very friendly onboard personnel - I really had kind of homy feeling."

Pro: "Amsterdam airport and Rome airport were as breeze to navigate, even only knowing English"

Pro: "Time and Good clean place.. in This case airpöane.."
Contra: "It was not entreteiment st all"

Pro: "I slept pretty much the whole time"

Pro: "Food was excellent, service from staff was friendly, and entertainment options were great."
Contra: "Not a lot of shoulder room being in the middle seat. But it had adjustments options for a lot of other things which were good."

Pro: "Great food"
Contra: "I paid a top price for my ticket and expect the advertised amenities to work. Upgrade or replacement for entertainment system."

Pro: "The crew was fantastic! Our needs were constantly being met and just about the time you thought you might want a snack or a meal, the attendants were already heading down the aisle. Because of an allergic reaction, I asked for ice a number of times and the attendants were more than happy to meet my needs."
Contra: "The seats were very close together. The trip from New York to Amsterdam seemed a lot more comfortable than the return flight. The food from NYC JFK was better than the food from Amsterdam. The movie selection on both flights was a little disappointing."

Pro: "Fairly nice flight. 7 hours AMS to JFK. They had ice cream cones for us mid flight and an after dinner cognac if you wished."
Contra: "Not a big fan of paying for a few extra inches of leg room in a better seat after paying for a ticket."

Pro: "Decent meal (warm Pasta all'arrabbiata), nice little muffin for dessert and standard drinks (coffee & tea were a bonus, as they didn't serve any on a similar flight, from Barcelona to Amsterdam), friendly cabin crew."
Contra: "Poor timing - no reason for a 40 minute delay at take off (plane was fully boarded in time) Old aircraft, shabby, dirty and cramped seats. Coming from my connecting flight from Barcelona, I could clearly tell the different in the quality (and cleanliness) of the aircrafts."

Contra: "Unaccompanied minor flying to Lisbon overnight. Bag was lost. No real effort to assist. Bags of unaccompanied minor should be treated with priority."

Contra: "Boarding was delayed a little due to weather as was takeoff. Cant blame them for weather but the connection was very tight."

Pro: "Helpful and smiling cabin crew."

Pro: "Flight was lovely, crew were friendly and very helpful and food was delicious!! We travelled with assistance for mum and it was excellent and we were kept updated all through the flight."

Contra: "KLM crews look unhappy with their work. Everything they do is a favor not duty."

Pro: "Staff both at the airport and in the plane were professional and welcoming. Depsite short distance sandwich and drink were offered."
Contra: "Nothing to be honest . All positive."

Contra: "Flight way delayed 3 hours. Staff gave no information and wouldn't help rebook us onto other flights. They gave us food vouchers 2 minutes before we finally boarded, so we couldn't use them. The food on the plane had spoiled so we were all starving on the flight, and we all missed our connections. Horrible experience and wouldn't fly with KLM again."

Pro: "The staff at the front desk for the check-in were extremely helpful. I had a complicated issue with my luggage and they helped me to sort it out in the best possible way. Amazing service! Furthermore, the entertainment on board is great! Nice movies, nice food, friendly flight attendants, etc. They even offered me a second sandwich =)! I truly loved my experience with KLM."

Pro: "Everything. Staff incredible."

Pro: "It was so easy to board and I had no inconvenience. It took 4 minutes from when I said goodbye to my family till when I was at the front of the gate."
Contra: "Nothing! It was all great!"

Pro: "Free wee cake."
Contra: "Nothing in particular."

Pro: "Professional, friendly service. Punctual, safe flight. Comfortable, spotless airplane."
Contra: "What is there not to like about KLM? I cannot find anything."

Pro: "Everything was good. The crew was very friendly and attentive. The plane was comfortable, with great entertainment on the personal screens. The food was delicious. Flight was on time and actually arrived early, but then we had to wait for a gate (not the airline's fault)."
Contra: "No complaints at all."

Pro: "The constant supply of food that was offered to you. The crew was nice and always helpful."
Contra: "The process of boarding in Amsterdam was not organized and felt more stressful than it needed to be."

Pro: "I fly delta this was run by KLM they weight all bags delta does not they don't take TSA preach Check. Delta does It was a free for all with check in and getting into plane"
Contra: "See above"

Contra: "Seat recline was broken- wouldn’t hold position."

Contra: "Only a steward that did not help us with luggage when neede..."

Pro: "Crew memebers"
Contra: "Nothing"

Pro: "Quick boarding, comfortable seating. Great food!"
Contra: "The seats and IFE were a bit outdated. Comfortable, but outdated. My family had issues with their screens and one had to use the remote as the touch screen was no longer functional."

Contra: "No leg room at all, cant believe those seats met legal standard. The plane smelled, boarding was a nightmare because too many people had big bags. An announcement had been madd that vags would be collected, but obviously were not."

Pro: "The schedule and timing"
Contra: "The airport, some of the crew, the aircraft seats, the entertainment system"

Contra: "The craft is a bit old. Harsh landing."

Pro: "Good crew, as usual with Air France."
Contra: "Old plane with very lousy seats for a super expensive business class. Super slow check in and overall process till boarding because of lack of ground staff compared to passenger volumes"

Pro: "Entire trip was easy and comfortable."

Pro: "The crew was excellent."
Contra: "The snacks that were handed out prior to landing were not very good and it looked as though a lot of people in our section felt the same way. Also, there were a lot of empty seats in the comfort and premium sections, but non of our gold medallions were offered an upgrade."

Pro: "Everything was great"
Contra: "N/A"

Pro: "The cue lines per zone are a brilliant idea!"
Contra: "An explanation to passengers as to why there was a backup between the gate and the plane."

Pro: "The cue lines per zone are the most brilliant idea!"
Contra: "After boarding began there was a backup after the gate en route to the plane. No explanation. The plane left an hour later than scheduled but seemed to arrive close to scheduled time."

Contra: "It was a great flight can’t think of anything"

Pro: "The transfer times were excellent"

Contra: "I have never been in a situation were a flight has been delayed due to the co-pilot suffering a knee injury prior to take off. A request for a doctor on board after an hour or so and then having to leave the plane and then re-board after about 40 minutes was quite bizarre."

Contra: "They lost my luggage :("

Pro: "The crew was very careful"

Contra: "Missed the flight due to late landing from earlier connection"

Pro: "Over all everything was great, except the bags check in"

Pro: "Good selection of movies"

Pro: "Not much but the staff"
Contra: "No room, boarding was slow, zero bag or legroom"

Pro: "My seat"
Contra: "Crew"

Pro: "Their evacution video is interesting"
Contra: "The aircraft is a bit old and somehow the flight crew didn’t offer me the full menu as the menu describe. First time encounter that in a business class"

Pro: "Fast and efficient boarding and friendly and efficient staff. Landed 15min ahead of schedule."

Pro: ". Budget airline with no legroom or extras"
Contra: "See above. Nothing specific to like."

Pro: "I like traveling with AirFrance in general."
Contra: "Terminal too far to go to loggage, walking about more than two miles after a long trip is not very easy AirFrance should have a better terminal at Charles-de-Gaulle!!! Have some missing stuff in my luggage!!!!"

Pro: "The noise-canceling headset is good."
Contra: "The premium economy seat is not reclined at all. The neighbor's seat is too much flexible. This is a maintenance problem. We report these problems to the crew, though there ignored... I should have chosen an economy class seat."

Pro: "Staff pleasant and courteous fine meal and beverages! Arrived ahead of schedule in Bucharest!! Overall a very pleasant experience!"

Contra: "I was asked to change my seat repeatedly"

Pro: "Staff was nice"
Contra: "Very cramped. Poor leg room also with.metal bars under seats that further. Limited foot room. Terrible options in movies."

Pro: "Whenever I travel air France I get a reminder of what customer service looks like on a flight. Incredible crew, great experience"

Pro: "Crew was nice and responsive"
Contra: "The overall experience is regular at best"

Pro: "Friendly staff"
Contra: "Window pane was broken on my side and I couldn't shut it down. As it was a day flight the sun heated my skin badly"

Pro: "Flight was only 50% full. Room to spread out."
Contra: "Leg room cramp. Flight arrived late as a result missed connection home."

Contra: "It was delayed"

Pro: "General air of professionalism is reassuring"
Contra: "Food, crew appear rushed"

Pro: "Crew was friendly and polite, both beverages and an excellent lunch was offered."
Contra: "A delay was not ideal but nothing to worry about since the flight arrived on time."

Pro: "Nothing..worst experience ever. Simply apologising for delayed doesn't help"
Contra: "Flight into and out of indiapolis was delayed by 2 hours. Missed my connection flight to LHR because of the delay. never had such a flying experience. Flight was operated by Delta. I won't be flying them again."

Pro: "Amazing service, seat and FOOD"
Contra: "Nothing"

Contra: "Food and coffee were cold. Service on AF is getting worse."

Pro: "I enjoyed the food, the crew's friendliness in First Class and the boarding process."
Contra: "The wi-fi did not work on our flight"

Pro: "The service provided by Jet and Air France was excellent. The wheelchair service did help very much"

Pro: "I like service of AF"

Contra: "Poor communication. Did not know was airfrance the booking was completed with Austria airline. In the ticket was not the information. Also, airfrance could not find me in their systems I was late to board the plane. Terrible messy and confusing time for me."

Pro: "Food and service"
Contra: "Too many business class seats and the plane is so big it basically feels like flying on coach. You have two seats next to the window so it's exactly the same when trying to get up than in economy class with a passenger stuck next to you"

Pro: "Was upgraded to Business class, so the food was acceptable. Comfort score also reflects the Business class seat. Cabin crew were friendly and efficient."
Contra: "One bag did not arrive in Toronto, apparently delayed in Paris."

Contra: "Airport handling is catastrophic. A lost bagage created the twins to be locked. Half an hour and we could not enter. Delays and huge mess in front of police checkpoint. No announcement and no care for passengers approaching departure time. And to top it all no announcement of any delays. Had to cheat my way through the priority line and run a sprint through security and beyond. Reached the gate to note that there was a delay of 5 minutes.... Grrrr"

Pro: "Boarded 45 minutes late, and then sat in the plane for another two hours before take off due to a problem with the lie computer. Would have been better to spend that time in the terminal and given credits to buy food, etc. My seat was a regular seat (non exit) and the seat did not recline properly, the USB drive was broken, overall the plane felt unmaintained. The crew was friendly and food was good but I felt not enough was done to accommodate the extra hours we had to wait on the plane."

Pro: "Clean plane, efficient crew, food OK. Boarding was organized"
Contra: "No entertainment and no power plug to charge devices."