Pro: "The spirit despite the COVID19 scare. Serving on an India bound flight from the Gulf is never easy"
Contra: "We need to promote paper free boarding passes for whoever can afford. Atleast an endeavor."
Contra: "Very less leg room"
Pro: "Flight was half full, had the whole row to lie down and sleep in economy class, so had a really comfortable flight"
Contra: "Customer service. My spouse was very sick we couldn't go and they wouldn't help us"
Pro: "Comfortable seats, nice entertainment and food"
Pro: "I had a great time. The best part was that my luggage reached on time!! Thank you!"
Contra: "Fly Dubai are just substandard. The codeshare flight are ruining the reputation of Emirates."
Contra: "Looks like Emirates uses really old planes for this leg. The recliners were not working."
Pro: "Relaxing Cabin crew were awesome"
Contra: "Not that I can think if"
Contra: "Staff service was not good"
Pro: "I did like the cleanliness ."
Contra: "Crew was not friendly at all . Stewerdess did not smile at all .. only to their “favorite “ 2 or 3 passengers. I can’t believe I did not receive a hot tea on the way to Athens or the way back to Newark."
Pro: "Dinner portions were too small."
Contra: "Staff don’t smile! I ask for hot towel the crew didn’t give me any!"
Pro: "Liked The service and the spacious airplanes"
Contra: "No choice left for dinner and would have loved a snack"
Pro: "Usual overall great service."
Contra: "They were stingy with the beverages. No sodas until 2/3 way through the flight, and small, infrequent cups of water, all while running an “ad” telling me to stay hydrated."
Pro: "I love it all, flight and crew was excellent"
Pro: "The food was very delecious and the crew was very friendly."
Contra: "Staying seeting with no chance to raise my leg was not comfortable."
Pro: "The crew & the ground personnel! Very polite, helpful & efficient!"
Contra: "I loved flying by Emirate! But not anymore! Too conjested!! You keep raising the fares but continue taking away the few perks that used to set you aside from other airlines! The food was less than ordinary! Sadly, you have taken away the open buffet between meals. This buffet of fresh fruit, chocolates & healthy bars were welcome & much appreciated! The little pouch with few essential things for travellers was very useful......you've taken take away too! Qatar, Turkish or Itthehad Airlines are beckoning me!"
Pro: "I love God Father Trilogy. And Emirates has all of it !! Just amazing. And there are also another series like Marvel & Fast/Furious etc. I want actor series like the movies that DiCaprio starrs."
Pro: "Helpful staff"
Contra: "All power sockets iny row did not work so I asked the crew to plug my phone to charge in business class. My TV screen was loose and my seat was broken and kept reclining in its own. The seat next to me had a broken tray that was falling apart. Overall very disappointed with the quality of the plane with such expensive flights."
Pro: "Very comfortable interiors and great food and drinks. Crew is also not a bunch of jerks."
Pro: "The aircraft (a 777) and the on-board amenities and service."
Contra: "Too many clueless passengers. I could not wait for the flight to end. It took a full hour and a half to get my single suitcase at the Kolkata airport."
Pro: "Got upgraded to Business!"
Contra: "Nothing really, crew was professional"
Pro: "service , crew , food entertainmentminimal"
Contra: "not much"
Pro: "Clarified baggage guidelines should be provided on the eticket. Due to lack of communication and clear documentation, i have paid approx $200 in excess baggage at the time of checkin"
Contra: "Baggage policy cimmunication"
Pro: "Nice wide seats"
Contra: "some of the flight attendants were nice and others were openly irritated by the passengers"
Pro: "Price, comfort, ice, food and drinks"
Contra: "I just don’t like discomfort of others moving their seat back."
Contra: "Seats a bit tight"
Pro: "Beautiful, clean aircraft with multilingual staff-great entertainment choices"
Contra: "Nothing's ng"
Pro: "On time"
Pro: "Crew professionalism, Entertainment Flight timing Take off and landings"
Pro: "I enjoyed everything about Emirates. No complaints. Nice plane and stewardess."
Pro: "Good movie choices"
Contra: "Boarding delayed, no information given to passengers Rush and push Not enough seating at airport Food was okay, so so Crew was okay, no compliments nor complaints"
Pro: "We landed ahead of time"
Contra: "Less legroom than A380 which became slightly claustrophobic at times. Meal choice limited they ran out of one choice fairly early in the service"
Pro: "The two checked bag allowance is very helpful - especially for someone who travles for projects, for long times and is on a tight budget. The staff were very attentive. Frequent offers fof drinks to stay hydrated was very good. The seats were large enough to be comfortable. The number of entertainment options was exceptional."
Contra: "The air plane was freezing cold - I could not even be comfortable sitting in my seat with a blanket on. The woman next to me had 2 blankets on. I could not check my luggage when I arrived at the airport. I had to sit with my luggage for 3 hours just waiting to check it. So I could not enjoy the 7 hours I had before my flight - to walk around the city, or even shop in the airport. I could not select a seat when I checked in on line - even though it was 20 hours before my flight. Even though I was traveling alone I could only get a middle seat. There were no non-meat food choices for the meal. We could not hear the announcements at boarding - no one knew what was being said."
Pro: "The crew were excellent, very helpful and friendly. The most friendly crew I have flown with. Qantas could learn something from Emirates."
Pro: "food wifi"
Contra: "the airplane was filthy and old the touch screen was malfunctioning"
Pro: "Responsible and attentive crew. Food was adequate."
Contra: "5 hours delay on the tarmac (before take-off) as 2 wheels had to be changed. 110v power plug points on the seats were not working."
Contra: "Older version of the Boeing 777"
Pro: "Good welcome and feeling comfort and safe and good lunch"
Pro: "Better food Meals were bland"
Pro: "The staff who checked me in at chennai were rude and unhelpful. They spoke in an unacceptable manner - when asking why about my baggage weight. Discriminating against musicians - rude to women. Very poor experience. I did not even get a receipt for my extra baggage for which I paid 50 usd."
Contra: "Rude staff at ground on chennai and seeking to make money, discriminatory"
Pro: "Overall Emirates airlines is the best"
Pro: "Pleased with everything."
Pro: "i liked the neatness and welcome"
Contra: "i did not like the food"
Pro: "sitting and staff"
Contra: "food option"
Pro: "The Crew were wonderful and tried in every way to make us comfortable."
Pro: "The planes were very comfortable and the boarding was very well organized, especially for parents eith children."
Contra: "The crew wasn't very helpful and they were a little condescending."
Overall good experience with just the JetBlue Qatar should have kept the checked in luggage at the Boston Airport while rebooking the missed connection to MSP. That made it extra hard on passengers to carry their luggage to hotel and back and check-in again.
Very helpful and fast serving crew . Can improve on seating space
Personalul foarte amabil si prietenos însă foarte frig in cabine in special pentru un zbor de noapte. Venind dintr-o tara unde minima este de 24 de grade sa stai timp de 5 ore la o temperatura de maxim 16-17 grade si in curent nu a fost prea plăcut.
Pro: "Great crew! Excellent business class suite"
Pro: "Amazing trip Qatar airline is great"
Pro: "The seating was very uncomfortable and cramped I"
Contra: "I’m really not sure. The seat felt like I was sitting on a rock and I had a lot of trouble moving so as not to disturb the person seated next to me."
Pro: "Excellent crew and great food."
Pro: "Good service by crew."
Contra: "Online check in was not working which meant long line to check in at airport."
Contra: "Be more professional"
Pro: "The crew was friendly and helpful."
Contra: "The seat was could have been firmer and a little more space between the rows in economy would help greatly for comfort for all."
Contra: "If they had gate number on bording pass from Doha to ahmedabad."
Pro: "The Q-suite is exceptionally comfortable and the door really does make a difference. I usually have difficulty sleeping but the isolation from aisle traffic and ambient noise reduction was enough to allow some very good sleep. Staff experience was also exceptional - friendly and highly competent, looking to go the extra mile. Food was great and full menu available upon request."
Contra: "I did not find a gap"
Pro: "Everything was great"
Pro: "Very attentive and efficient"
Pro: "Seat more comfortable ."
Contra: "there is need to improve food & entertainment section."
Pro: "Crew was very polite and helpful."
Contra: "Quality of food could be better Hindu meal was not as good as expected"
Pro: "Everything was great, as the flight wasn't full, so we could relax"
Pro: "Justfly stoled my money as i booked for seat and paid 30$ And the seat didnt booked I want my money to be returned"
Pro: "The service as usual on Qatar is excellent"
Contra: "2-2-2 setup is old style for business class and while the seats were nice it means either you are stuck by the window or need to move to let others out in the aisle"
Pro: "The crew was amazing:)"
Contra: "The availability to have vegan meals...."
Pro: "The entertainment was excellent, the seats very confortable"
Contra: "Some of the crew members where “to green”, perhaps a bit more of experience is needed."
Pro: "Good Service.Efficient"
Contra: "No Phone charging facilities on back of the seat unlike other Qatar aircraft."
Contra: "It was delayed 3hrs but no regret from staff. Doha to staff very bad and arrogant"
Pro: "Nothing special"
Contra: "I found my seat a bit uncomfortable for this leg of the jurney"
Pro: "Very comfortable flight and helpful crew"
Pro: "Food , good accommodation, friendly treat!"
Contra: "No thing really!"
Pro: "The flights attendants were very helpful and polite. What I enjoyed the most was the level of comfort I had. I was able to sleep for almost the entire flight. That's why it felt like it wasn't even a long flight."
Contra: "We did leave a little late but it was out of the control of the pilots and flights attendants."
Pro: "Excellent service..!"
Pro: "Loved the array of film choices. The food was lovely and the service was fabulous. Lovely warm blankets ."
Pro: "The food was great with three options for each meal and there were a lot of options for in flight entertainment"
Pro: "Hosted services"
Pro: "5 star service"
Contra: "no wifi"
Pro: "Overall better than most of domestic US or Korean national airline in terms of food and service."
Contra: "Boarding took longer than other airports. Too many redundant checks for no apparent reason."
Pro: "Food was better. Seating was comfortable."
Pro: "Plane was new and very nice."
Contra: "Kuwait airport is extremely un organized. Also you cannot upgrade your ticket as the staff in Kuwait are not able."
Pro: "Good attentiveness from crew, food was fine. Entertainment was good."
Contra: "Boeing 787 was uncomfortable on the trip to Doha - hard seat cushions and little legroom. 777 much more comfortable on the leg to USA."
Pro: "Great take off and landing. Nice comfort packet, blanket, and pillow Good service and spacious seating in economy class."
Contra: "Entertainment - screens are not user friendly and bad visibility in day light"
Pro: "A couple more inches leg room than most airlines was welcome, They airline and crew were very good and the Doha airport very nice."
Contra: "We sat on tarmac for 3 hours with no explanation from the crew or cockpit. Because of the delay, everyone missed their connections in Doha. The crews could have jet a couple of the flights a little longer for people to make their flights. The desk was filled with people and was very chaotic. There were so many people working there but no one could give you a straight answer so it was very confusing. I had to wait at the airport for 4 hours to get it sorted and was given a food voucher for $50 for the entire stop over. I asked about a flight voucher and they laughed and said they didn't do that even though they were the ones at fault. The crew was nice and the food was good but I will never fly quatar airways unless they remedy the situation."
The restaurant in the business lounge should work 24/7
We had 1h delay. We waited in the place for the whole time.
Pro: "The crew very a mezzaning"
Contra: "Its was bad service. I know its covid but they could have done better. My friends relative took emirates and qatar. There flight was excellent as usal."
Pro: "Both friendly and professional"
Contra: "All is perfect! They couldn’t be better"
Pro: "Short, sweet, and yummy! Short trip, sweet experience with their staff and boarding process, and yummy snacks."
Pro: "Service and attentiveness"
Pro: "They are professional all the way. They take great care of their passengers. The food was very good. They made sure we had as a comfortable trip as one can"
Contra: "A little late boarding although it was quick. They were out of food options when they came our last row of the section seats"
Pro: "nice that food was provided."
Contra: "boarding was delayed, then we were also delayed on the tarmac. some out of the plane/crew's control but after a long flight from US, this felt extra long."
Contra: "They lost my baggage. The in-flight crew and food is excellent, ground support is not good."
Pro: "The Airbus is such an extremely "customer oriented' airplane."
Pro: "I love the food and service, thank you Turkish airlines, you are the best in the world"
Pro: "i like because can interline from qatar airways and baggage through as well. so i do not need to check in again."
Pro: "Boarding process started early and was efficient. Short flight so not much to say."
Contra: "We seemed to arrive late even though the boarding started early. Last call was displayed on the monitors 40 min before the flight took off which seemed excessive to me. And in spite of this we still didn’t arrive on time."
Pro: "Overall the plane was very comfortable."
Contra: "Waited on the plane to takeoff for an extra hour without explanation."
Pro: "Friendly crew"
Contra: "The issue of excess baggage. Would appreciate to buy on line before my flight so that I know how much to carry and also that I am covered before leaving home. Payment at the airport may be too costly as well as unreasonable. It's like a penalty for having excess luggage. This is the reason I prefer flying with EMIRATES because they afford me to but pay fir excess luggage before my departure. Planning ahead is key"
Pro: "The service in the flight was good."
Contra: "There was a delay of one hour at the transit ."
Pro: "Ayten was the perfect flight attendant. Very friendly and helpful. Outstanding."
Pro: "Again, the crew was very young and greeting everyone with a smile, very accomodating. Loved the snack (Delta take notes). Time passed fast."
Pro: "i like the reception"
Contra: "i like how the crew welcome me.i all so like the food"
Pro: "Better than average in flight service. Excellent in flight entertainment"
Contra: "Poor customer service. What the Turkish airliines claims to provide for passengers with long stopover (free tour etc.) on its web site did not happen. We got inconsistent and not helpful information from different Turkish representatives. Tight seat configurations. Uncomfortable for a 12+ hour flight."
Contra: "The layover was too long."
Pro: "Short but comfortable and pleasant flight."
Pro: "Comfortable plane, excellent and friendly crew, easy check in and smooth flight."
Contra: "Getting off the plane at Istanbul airline was on the tarmak and then transfer to airport via shuttle. It says raining outside, the stairs going down where wet and one had to run to the bus. This was fine for me but not the find for more senior passengers. No personal entertainment but very short flight."
Pro: "aircraft was clean and well maintained, generally good service on board"
Contra: "Flight was delayed due to weather in Istanbul, information provided to passengers about delay and options was nonexistent"
Contra: "Turkish airlines worth airlines ever. They change our flight from Houston to LA without giving us any choice because they are over booked with 30 passengers and on top gave us longer flight instead of sending us closer to our destination. They lost our bags and discover in LA that most of Turkish airlines passengers lost one of their bags too. we miss our flight from LA to Houston because of bad organizations and We had to sleep in LA one night so to take second day fight to Houston. So bad so frustrating never use Turkish airlines again."
Contra: "Did not fly"
Pro: "The best flight ever!"
Pro: "All flight segments were on time, the crew was very pleasant, but the main thing was that I felt that the cabin noise was lower than the other airliners .... ????"
Contra: "no issues"
Pro: "Excellent serice by airline crew nice food l like Tayip erdogan .end l like Turkiye and llike Turkish arlanes, Sincerely your Customer Cabir Senalan"
Pro: "Love this airline!!"
Pro: "Everything from above and the fact that my bags got home untouched and on time. It would have been a disaster to have to drive back to Bucharest to pick them up at the later time like it happened with other airlines."
Contra: "Nothing at all"
Pro: "the entertainment, the food, the service"
Contra: "everything was perfect"
Pro: "Courteous and efficient crew."
Pro: "Good food. Flight was on time."
Contra: "Seat in front on me was broken. Reclined further than the rest on the seats, which limited the room I had."
Contra: "The plane was dirty. It smelled, The food was not up to par."
Pro: "The crew was friendly and I enjoyed the entertainment system. It was a clean plane and undoubtedly newer than most."
Contra: "The food was mediocre, but I was happy to even receive food on a short flight."
Pro: "Prompt service throughout."
Contra: "Would have preferred gate departure and arrival."
Pro: "It got me from point A to point B safely; it was a short flight. The overall price of my flights couldn't be beat."
Contra: "This flight was delayed 45 minutes or so and there were some boarding issues. Honestly, I could care less given the really low ticket price and the fact that the delay worked to my advantage but a lot of passengers were upset."
Pro: "Service and food"
Contra: "Wrong passangers were in the plane and we had to take down out baggages and we had a big delay"
Pro: "Super friendly & helpful staff! Good food and drink, very nice flight! Nice movie selection and good music!"
Pro: "Liked the hot towel, good service and gift bag of toiletries - unique among airlines for Economy passengers."
The attendants were friendly and very attentive.
Only thing was tsa lines was a little confusing and Long delta was excellent
Very smooth and easy checking in and nice crews and great roomy seat.
The space between legs is ridiculous small! I can't complain with the crew the did their job, its just the airline space for legs!!!! Never again
Timelessness could improve greatly. And for a coast to coast flight, the food options were very limited in my opinion (goldfish, 1-pop, and only water after that).
Ross, the flight attendant. Won't fly another w his working it.
Pro: "Great crew and friendly"
Pro: "Middle seat was empty"
Pro: "This was a redeye flight which are never the best. We upgraded to first class for a chance to sleep. The sanitizing of the aircraft was beyond expectations. The personal wipes were a plus so we could clean the areas around our seats to our satisfaction. The individual snack bags are a great idea to minimize handling."
Contra: "Small aircraft, 2 seats on each side of the aisle, but that’s what you get when you fly short legs now."
Pro: "the crew were amazing, very friendly, welcoming and attentive."
Contra: "The Entertainment display didn't work."
Pro: "Very nice crew, precisely respects the flight schedule"
Pro: "Overall the flight was very comfortable."
Pro: "Excellent crew and clean aircraft"
Pro: "Funny crew members and very friendly captain"
Pro: "Smooth flight"
Contra: "No drink/snack service because of shorter flight times."
Pro: "Delta crew and offerings are great."
Pro: "Didn’t like security. They were rude"
Pro: "The crew was attentive."
Contra: "Games on the tv were okay. Tetris would be a nice addition."
Contra: "Touch screen monitor was unable to register touch, so no entertainment available."
Pro: "The service on our flight was absolutely amazing, the food was surprisingly great, and the long ride was as comfortable as it could have been in an economy booking."
Contra: "My entertainment pad malfunctioned the whole time, even after it was reset. Thankfully I had enough things to keep me busy on my own, but it still would have been nice to have."
Contra: "mi luggage has not arraive! im in the city with out stuff and it will delay my trip schedule"
Pro: "Are usually fly international, and I really enjoy it. Flying domestic inside the US is bad because you never know when you will get flight delays, like we got. It wasn’t the fault of Delta, but it sucked."
Contra: "Small seeds, no food, the flight delay"
Contra: "We were on the tarmac for almost 2 hours. It's probably LaGuardia but the experience was very bad."
Pro: "The flight was good, Boarding was smooth and fast"
Contra: "I asked one of the crew members to help me to get a better seat as I was very tired and wanted to sleep better during the flight and he didnt pay attention to me. I realized there were emthy seats available during the flight"
Pro: "Crew was wonderful, fine flight, very prompt"
Contra: "Was unable to board an earlier flight without paying $75. If there are seats it shouldn't be so difficult to be moved."
Contra: "Too many announcements"
Contra: "no bed"
Pro: "in Charlotte"
Contra: "delay on flight"
Pro: "free texting and entertainment!"
Contra: "our flight was delayed half an hour."
Pro: "Free lunch and free entertainment, who could ask for anything more."
Pro: "Fast and very friendly staff."
Pro: "When deplaning in Denver, I was impressed that the captain was the staff who got behind my wheelchair and offered to push me up the walkway :)... New aircraft, kind staff, shorty flight!"
Contra: "Nothing disappointed, butt i didn't have any good besides pretzels."
Pro: "Excellent crew and comfortable flight"
Pro: "I loved that the plane was equipped with televisions. I have a hard time watching a movie on my hand held device."
Contra: "That an international flight didn't allow free luggage and that liquor purchased at the airport could not be consumed on the plane."
Pro: "Everything went smoothly."
Pro: "The flight attendants were very attentive and available."
Pro: "everything on schedule; courteous staff and great pilots"
Contra: "everything was very ordinary so cannot complain"
Pro: "Got grounded for five hours stuck on the plane."
Pro: "Nothing to like about this leg"
Contra: "The cramped real cramped space, shame on the US Poor service Delta should be ashamed of itself for this kind of poor cattle transport"
Pro: "Delta Comfort seats"
Contra: "Shuttle driver stopped to talk to a friend thus making me late snd missed my connecton. Rude agents at gate and when I called and spoke to a Delta representative, was told that they would have never put me on that flight due to short connection time. To which I replied that thet is an issue between Delta and their business withthe booking site and the customer should not be to blame"
Pro: "The crew was nice. It was a pretty smooth flight."
Contra: "The entertainment system didn't work. Very long flight to not have entertainment. No plugs for personal devices. It looked like an older plane."
Contra: "Paid for Comfort+ at the Kiosk. My app said I had a Comfort+ seat, but at boarding found out I had two (yes, two) non Comfort+ seats assigned to me. Had to call and tweet to get my payment for Comfort+ back. All in all a very poor showing for Delta's seat assignment and reservation system."
Contra: "Boarding. Was late because 1- airplane arrive about 10 minutes late and 2-have to wait passengers coming from Orlando."
Contra: "Individual seat space is small, nor do seats recline much."
Pro: "I was seated in the first five rows; the flight attendants were truly outstanding."
Contra: "In a very modern Barcelona airport, traveling down and up flights of stairs to reach a bus to board the aircraft is a joke."
Contra: "Food was not fully prepared. potatoes were hard."
Pro: "Amazing crew and service."
Contra: "Seat space extremely low for tall person."
Pro: "Seats were good."
Contra: "Frankfurt airport was bad. Too hot and poor organization. There was no place to sit and we were not allowed to go to the gate where sitting place was available."
Contra: "Flight was delayed"
Pro: "Lufthansa is a friendly airline but was unable to help with our problem because I had booked through Kayak."
Contra: "When I presented my passport at the counter to receive my boarding pass, I was told my passport needed to be over 3 months before expiration. It expires January 14, 2019. It is not written on the passport, nor mentioned during booking. I’ve been to Latvia four times previously and never heard this requirement. I cancelled the flight with Lufthansa who said I must call Kayak who gave me another number to call and that number then sent an email that said there was a $350 rebooking fee for each ticket, IF they decided I was eligible for rebooking. Yes, we got a great rate, but looks like wasted $ now. I will book directly with the airline in the future to ensure the ability to rebook."
Contra: "I din't like the fact that Lufhtansa company uses double standards for the countries where they have their flights. From USA, San Jose, Ca, to Frankfurt, Germany everything was good (flight on 08/31/2018 - 09/01/2018). They have been very profesional, beganing wih the boarding time untill the arrival in Frankfurt. The flight to Romania was a different story. They haven't been very professional at all. The flight had a delay and nobody said a word. It was just a clerck there who didn't tell to the Lufthansa passengers for a while anything about our delay. So, finally, he said after 15-20 minutes that our fligt will be later, 20 minutes, than the scheduled time on our tickets. They seemed do not care too much about the Romanian passengers."
Contra: "I get Emergency to be sick and be in hospital and the request company for exchange my fly back from Slovakia back to my country USA and they declined my refund or exchange tickets even if I have doctors statement being in the hospital they’re rude and mean and decline make any changes for me"
Contra: "So there was a 2 hours delay in Dallas which resulted in 11 hours delay in Frankfurt .. this trip was horrible how did they dare do that to the passengers.. they should have gotten us a place to rest but we were left on the chairs in the airport.. will never fly Lufthansa anymore"
Pro: "The flight crew was amazing and the overall experience was great."
Pro: "The flight crew was amazing and the overall experience was great."
Pro: "The food was pretty decent."
Contra: "The seats are uncomfortable and do not recline. The plane was old. No entertainment. For the money look elsewhere."
Pro: "Not much."
Contra: "comfort was awful. seats in the cattle section are awfully uncomfortable and space is at premium. food was bad. the cleanliness of the bathrooms leaves a lot to the desire. the Frankfurt airport is just plain awful. overall, I would not recommend Lufthansa, it was just that I did not have a choice."
Pro: "Everything. Lufthansa is still the best."
Pro: "Boarding was late. Pilot said he would makeup the time, but he didn’t. Many passengers were late for their connecting flights.The Airbus was smooth and relatively quiet. Not much room for a 6 foot male. Crew was excellent. The food was just okay. Had to take a shuttle to and from the terminal in Frankfort, which added to the delays. Late boarding from Frankfurt to Stuttgart. Had to wait for the shuttle. Flight was fine."
Pro: "Cabin was clean"
Contra: "Boarding and airpot staff were horrible: rude, chaotic experience especially in Munich and Frankfurt. Main issue was rude staff... No concept of customer service ."
Pro: "Very nice staff. Excellent entertainment options and food!"
Contra: "Arm room was a bit cramped."
Contra: "Seats were ridiculously small, and I’m not tall."
Pro: "Excellent service during the two hour trip. No complaints whatsoever!"
Contra: "No headrest screens for entertainment but I had my phone and downloaded movies and shoes prior to leaving the US."
Pro: "Water and juice served all the time"
Pro: "The staff was friendly, the seats were comfortable, and the price was perfect."
Contra: "The breakfast was terrible and the dinner was barely better."
Pro: "Everything is good"
Contra: "Food use to be better"
Pro: "I complain about the wheel chair in Frankfurt airport no have any and my mother she's 65 years cancan't speak English . She got help after 30 minutes. Really I am frustrated about lufthansa"
Contra: "I complain about the wheel chair in Frankfurt airport no have any and my mother she's 65 years cancan't speak English . She got help after 30 minutes. Really I am frustrated about lufthansa"
Pro: "Very helpful people!"
Pro: "Relaxing environment in business class"
Contra: "Food in business class can be better"
Pro: "W we’re a few minutes late and they waited for us. We truly appreciate their cooperation. 5 strat services."
Pro: "Food was good. We were served well and often"
Contra: "Bumpy ride. Design of aircraft had all the restrooms clustered in the same spot leading to long queues forming. Headsets were of poor quality, couldn't hear the movie dialogue well at all."
Pro: "The planes are comfortable, the crew are always nice and polite and have smiles on there faces."
Pro: "This was my first time to fly Lufthansa, and I was very impressed! Great service, staff, meals, experience."
Contra: "I prefer boarding at the terminal; we had to take a shuttle to the plane a ways out in the lot, but it wasn't a big deal."
Pro: "Efficient boarding, friendly crew."
Pro: "Very nice personals, I'm so happy."
Contra: "It seemed llike the boarding was rushed and a bit hectic."
Contra: "Didn't happen yet."
Contra: "The leg room was awful. I felt like a packed sardine."
Pro: "N-o entertainment"
Contra: "Lufthansa cancelled the flight with no reason That is right, they took the fare and cancelled the flight Passenger has no rights with this airline Stay away from Lufthansa"
Pro: "Boarding, food, efficiency of crew."
Contra: "Entertainment system was non-functional."
Pro: "Very friendly crew, smooth flight ( great pilots)"
Contra: "Food was carb heavy. I wish you would offer more protein and vegetable choices."
Pro: "Everything was good."
Pro: "I fleweconomy. Flight on time. Boarding was quick. Food is so so bordering to poor. On the plus side the portion was small and is good when want to go on diet."
Pro: "The plane was parked away from the gate. We boarded the service bus to get there 20 minutes before departure time. But it took more than 20 minutes while mid way waiting for clearance to leave for the plane. The service bus did not turn on the AC while we waited even though we complained. We were suffocating. There was no entertainment on the plane."
Pro: "The customer service from the crew. The airplane, entertainment unit and options."
Contra: "Low quality food."
Pro: "flight was on time and the crew was wonderful"
Contra: "Plane was"
Pro: "The crew was friendlier. the plane was way cleaner than the previous one. The food was more decent."
Contra: "The crew wasn't too willing to help with the carry-on baggage, for example - I kept looking for a while for an available spot to deposit mine."
Pro: "The on time check in and take off. The cleanliness in sight and smell of the aircraft . The friendly cabin crew. In overall, it was a pleasant experience."
Contra: "The ambience of the aircraft and the pleasant cabin crew. They treated you with absolute courtesy and were always at your service."
Pro: "Nice courageous service"
Contra: "I didn't find any dislike"
Pro: "Multiple entertainment choices. Food in Economy was better than expected and hot food was served at a good temperature."
Contra: "Tight leg room in Economy and the seat was a little hard."