The flight was good. The only thing that was difficult was the boarding procedure. I had to wait in line for a long time. Next time I’ll book priority boarding. Once we were in the air, everything was good.
Contra: "Ryanair announced that we could postpone the flights without any cost due to corona virus and when I tried to reach them/to change the flight date the change tax was still there."
Contra: "Less time at the AirPort after landing"
Pro: "Boarding was efficient as was disembarking, crew were good"
Contra: "Check in process is stupid and staff was very unhelpful."
Pro: "N/A did not fly."
Contra: "I had a medical emergency, and these are non refundable so I contacted the airline to let them know I would not be on the flight so I would not be held further accountable for our absence."
Pro: "Great flight at a great price."
Contra: "Land softer"
Pro: "For a Ryanair flight, this was perfect! New aircraft with Sky Interior, the crew were cheerful and had something from the catalogue I requested but couldn't find on previous flights, we arrived early in Oslo and deboarded within minutes! Absolutely no complaints from me for this one."
Pro: "As good as it can be with Ryanair"
Contra: "The seats are uncomfortable and the baggage policy is a rip off and not consistently applied. Those only permitted a small bag in cabin not policed with much larger bags than allowed permitted. Some wheelie bags tagged and charged for as too big. I wanted a hold bag of 20 kgs but was charged for two"
Contra: "it was announce a delay of 1h which in the end it was 3hours without any further announcements... they offer vouchers for drinks and food but they did not announce accordingly, I found out only when I was boarding..."
Pro: "On time, quick boarding. Comfortable flight"
Contra: "No air bridges"
Pro: "Hubo una persona discapacitada a la se necesitaba ayuda. Y le dijeron prioridad para sentarse primero en su silla del avión. Entonces las azafatas inmediatamente dejaron pasar los pasajeros creando así un bloqueo en medio del avión que tomó mucho tiempo."
Contra: "La comida estuvo bien. El servicio a la silla fue rapido.. Aunque los precios no son los mas económicos"
Pro: "Smooth flight (thank the weather Gods)."
Contra: "Extra fee for a boarding pass, extra fee for pre-paid checked bags, total confusion @ check-in. RyanAir blows."
Pro: "It arrived to its destination."
Contra: "Extremely long lines from start to end (bag drop off, security, passports, line to boarding etc), plenty of long walks from one line to the other. Everything cost extra charges, we had to add a non négligeable amount, in order to be seated with the kids, to have our boarding pass printed. A tiny bottle of water cost 3€. No entertainment whatsoever. Seats are uncomfortable."
Contra: "Mucho desorden, poco puntuales"
Contra: "Missed this flight because a connecting flight was delayed. Tried to rebook 12+ hours in advance but the site/customer service chat and phone all failed."
Contra: "A small delay but not the airline’s fault"
Contra: "Cramped, uncomfortable seats that do not recline. Inattentive flight attendants. Poor beverage service, like they were trains to offer nothing unless you tackled a flight attendant as she raced by. Packed transit tram to plane: priority peopleeaitedin the idling tram while everyone for the flight came down. Never again! Price or not!"
Contra: "From now on I will pay a little bit more money to have a more comfortable flight. The aircraft Ryanair is employing is easily a couple decades old, and is incredibly cramped. The whole aircraft felt rickety as it rocketed through the sky. Our flight boarded an hour late (not the fault of the airline) and when we got on the plane the crew members hardly smiled and were very grumpy. That's the last time I try to save a quick buck on a cheaper airline."
Contra: "one hour delay and you stand up on the line for boarding"
Pro: "Flight was ahead of schedule! Cheap and efficient!"
Pro: "Was on time"
Pro: "on time quick boarding from both ends of the plane friendly staff"
Contra: "No cancelation, no refunds or exchanges for missed flight."
Contra: "Flight cancelled and had to spend 4X to book another comparable flight."
Contra: "Trate de cambiar mi viaje para otra fecha y me cobraban muy caro encima de lo que habia pagado, trate de hablar con servicio al cliente para hacer el cambio y no podia solo me haciar ir a su website."
Pro: "We had priority - so easy We did not eat or drink- should have N/A"
Contra: "We had to pay $200 since we did not check in online!! What airline does that? I went online specifically to pay for my baggage since I had heard they charge a lot at the airport but somehow didn't get the memo or email to check in!! The lady at the gate wouldn't budge even though we literally Che led in 1:55 minutes prior to the flight! Total ripoff!"
Contra: "Boarding at Alicante was disorganised"
Pro: "Staff approacable."
Contra: "There was no water in the toilet.Aircondition not working well.Have to travel by bus to get into the plane.Delayed flight."
Contra: "The flight did not fly out of the airport I selected thru kayak. I missed my flight because I was unable to make it to the correct airport in time. I will NEVER use Kayak again."
Contra: "The delay of the flight"
Pro: "Stewardesses were lovely"
Contra: "They charged me 50 euros for luggage for no reason and 50 euros because I didn't check in online. Scammers"
Pro: "Ease of being all done online check.in . Seats . Loved the crew the friendliness. The seat comfort and space ."
Contra: "The allowing of drunk passengers on return rude loud quite scary . Crew dealt with them very professionally"
Pro: "Very inexpensive. Nice new plane, courteous crew, comfortable."
Contra: "Charge you for food and they try to plug products. Also bag check is expensive. But honestly I can't complain given the ticket price."
Pro: "ticketing options, EXCEPT cost of checked bags at airport!!"
Contra: "ran late due to late boarding if paasengers cost of check bagged at airports!!"
Pro: "Really desorgsnized boarding arrangements and rude personal"
Pro: "Your APP does not allow you to check in and we were charged 50 to each person for writing the pass of hand tacking"
Contra: "A coherent response by RYANAIR to this email. Omarborjas1@gmail.com"
Pro: "Nice staff"
Contra: "I was charged extra for insurance even though I didn't buy it. This feels like a trick. No soap in bathroom"
Contra: "no refundon tickets,since i missed the flight."
Contra: "sit up straight"
Pro: "The flight itself was fine."
Contra: "Customer rep at check-in counter was not friendly. Also: 1. Wanted to charge people we were traveling with for printing their boarding pass, when they had their boarding passes on line on their cell phone. 2. Could not just check in luggage at check in counter. Bags were weighed there but then we had to go to a different counter to pay the luggage fees, then return to the check-in counter. Very inconvenient for customers"
Pro: "although the crew had to make an unscheduled flight, they were very nice"
Contra: "the airplane had a technical issue (they told us it had a flat tire during landing) but they didn't manage to change the wheel and we had more than 4 hours delay. We had to wait for another plane to land in Timisoara (from London) and they scheduled that plane to take us to Bucharest. They should be honest from the beginning instead of telling a lot of lies - it may avoid a lot of conflicts between passengers and crew."
Contra: "Delayed on both sides. Boarding process started too late and was extremely inefficient. Roof was leaking during the flight."