Avionul, fiind foarte mic (și, probabil, vechi), senzațiile au fost nu tocmai plăcute - îmi părea că suntem frunză-n vânt. Majoritatea călătorilor au avut stare de disconfort, din momentul decolării până când avionul a ajuns la o înălțime unde s-a putut stabiliza...
Pro: "Comfortable’ish seats, left on time... arrived early!"
Contra: "Boarding is, continues to be, a big issue! Not organized, everyone trying to jump ahead of others..."
Pro: "that I succeeded to get home"
Contra: "air conditioning in the plane"
Pro: "Late flight 1 hour"
Contra: "Be ontime"
Pro: "Crew super"
Contra: "food, seat. In general the whole aircraft is not convenient"
Pro: "Finally not much delay Double coke with ice"
Contra: "Still some delay"
Pro: "The seating availability at the check in time"
Contra: "The TVs never worked"
Pro: "Very bad expirience they btoke my laggage and 2 laggage come one day afrer"
Pro: "Staff, seat."
Contra: "Delayed again: 40 mins"
Contra: "Employees VERY VERY RUDE!!!!"
Contra: "Lots of turbulences at landing, due tonthe heavy rain."
Contra: "Not so many movies"
Pro: "On time. Clean ."
Contra: "less lights while fly"
Pro: "Crew was very good, professional"
Contra: "You should look for a proper bread,better sandwich and a healthier desert."
Pro: "as if we were at the beginning of aviation"
Pro: "Great crew."
Contra: "The flight was delayed and I almost missed my connecting flight."
Pro: "Very nice price"
Contra: "Delay in flight, delay in lagguage delivery"
Contra: "The flight was 1 hour late to depart"
Contra: "1h and 30 minutes late"
Contra: "Several Tarom flights leaving at the same time in the morning- total lack of basic organization: lines for all types of travelers (bag drop and check-in) mixed in. Result: long wait times, quarrels among passengers, all frustrated."
Pro: "Quick and easy"
Contra: "No food option without meat"
Pro: "Comfy seats"
Contra: "Both flights were on time!!! Comfy economy seats"
Pro: "Good communication with crew..."
Contra: "They only serve pork meat that was not good"
Pro: "Food, crew cooperation"
Contra: "It was OK"
Pro: "Some us above"
Contra: "No leg room between seats"
Pro: "the lady in your desk was nice and extremely helpful. We dad a problem with the registration of one of out tickets. She solved it for us/ She did her best to give us the places we asked for. Excellent attention. Sorry I do not know her name."
Pro: "I would have been nice to have a USB plug in if there is no entertainment. But otherwise, wonderful food and overall great experience."
Pro: "On time,very frindly attendants q"
Pro: "The check-in at Brussels was quick and the staff conpetent; the boarding occurred at the time specified; the plane was clean; in Bucharest, the trip to the terminal on a bus was quick ; a hot lunch of chicken with sauce and rice pilaf was good. In-flight service was fine."
Contra: "The AirFi system allowed for movies and games on one's own internet device, but did not allow for an internet conection during the flight to email or surffing."
Pro: "Easy, for what it was."
Contra: "Plane interior was in poor shape"
Pro: "All 4 flight attendants were smiling and very courteous ...:-)"
Contra: "Such a short flight"
Pro: "Right on time. Old plane very well mantained and pilots and crew made the flight very pleasant."
Contra: "Flight attendants telling me take off my headphones, this isn't 1999"
Pro: "Everithing was ok!"
Contra: "It was nothing wrong, I feel very well!"
Pro: "Staff were cordial and efficient. Boarding was efficient and smooth."
Contra: "Uncomfortable chairs (little legroom, no leaning backs for the seats)."
Pro: "It was good"
Contra: "The babuins that got drunk and made o lot of noise"
Pro: "The flight was on-time. The plane was clean. It is a red-eye flight so I don't particularly remember anything else!"
Contra: "They should abolish passport control. Ridiculous!"
Contra: "I tried to make a change to the reservation. They had 4 different romanian phone numbers and all were either busy all day and cut off the call or left me on hold for hours. I finally gave up. Not only did I lose the possibility of a change with a fee I lost the entire reservation completely. I do not recommend them ever if customer service is your expectation."
Pro: "Friendly crew"
Contra: "Long wait on the bus out to board the plane"
Pro: "It was comfortable with good price."
Pro: "Take-off and landing on time; Cleanliness of air-plane; Politeness of crew."
Contra: "Non-functioning online check-in (without any warning whatsoever); Indifference of call-centre personnel inventing non-sense excuses; Ignoring booked seats; Outdated planes."
Pro: "צוות מקצועי טיסה נעימה ובזמן אוכל דרוש שיפור שתיה בשפע נעים לטוס טרום,,"
Contra: "אוכל טעון שיפור לא נורא כל כך לזמן קצר,,"
Pro: "ON TIME."
Contra: "WAS COERCED INTO CHECKING BAG. HAD I GATE CHECKED, AS EVERYONE ELSE WITH TWO BAGS DID, WOULD HAVE SAVED MYSELF 15 MINUTES."
Pro: "Good cabin service, with a smile, and complimentary food was served on a relatively short flight"
Contra: "No problems."
more than 1 hour delay for a technical problem found after boarding ended.
Contra: "Ryanair announced that we could postpone the flights without any cost due to corona virus and when I tried to reach them/to change the flight date the change tax was still there."
Pro: "The prices were ok. I’m short (5,4) so I can’t complain about the leg space. The cabin crew were pleasant, I can’t say the same about al the workers in the airport, ruining your mood before a holiday is slack - especially after"
Contra: "Not all of your staff are polite, I’m not sure if it is because we were in a country that does not accept or respect people of “colour” but I could see that there was definitely a heavy line of different treatment to other races - sadly from a very well known brand. I did feel the luggage prices were slightly tacky, and extra for on cabin prices. Also, cleanliness is clearly not a priority for all either."
Pro: "Priority boarding and luggage storage."
Contra: "The crew had no control over rowdy/drunk passengers. A shame as young children present. Not one request to calm down and refrain from shouting and swearing. Very uncomfortable and intimidating flight. Will not fly Ryanair again"
Pro: "On time flight"
Contra: "More leg room"
Contra: "it was announce a delay of 1h which in the end it was 3hours without any further announcements... they offer vouchers for drinks and food but they did not announce accordingly, I found out only when I was boarding..."
Pro: "Maria, the beautiful, friendly flight attendant. Manuel was also really nice."
Contra: "The surprise cabin bag fees. They should tell you this information at the check-in desk, not as you're about to board the plane."
Contra: "Having to now pay and queue for cabin baggage is treating customers like dirt. Flight was one hour late to Dublin so missed my connection. Best not flying with this crowd in future."
Pro: "I liked getting off it he aircraft n Dublin."
Contra: "I didn't like that we were told the aircraft was ready to board at 8.30 pm and we were still stood waiting at 9.10 pm. I didn't like the staff's 'nobody cares, you're the last flight of the day' attitude, I didn't like we were late in but there was no apology for that, I didn't like that we got whiplash on landing, and I didn't like the apathetic manner that we were let off the aircraft. I realise it had been a long day, but it was for all of us. There were a lot of parents with very young children on that flight, so leaving them standing for 40 minutes to board just made them all fractious. By the time we boarded, those poor kids were beyond tired, so they were all crying. If Ruinair knew they were going to be late, there was no need to speed us towards a queue we'd be standing in for a good while after, they could have allowed the parents, kids and elderly to remain seated. All this did was serve to underline how little respect they treat their passengers with. Its unnecessary. ."
Pro: "Flight crew was very professional."
Contra: "Seats were uncomfortable. Be wary of "checking in early" costs - you can navigate to not have those fees just takes time. "Hidden" fees were unexpected - overall fee was OK."
Pro: "Smooth flight (thank the weather Gods)."
Contra: "Extra fee for a boarding pass, extra fee for pre-paid checked bags, total confusion @ check-in. RyanAir blows."
Pro: "Quick boarding"
Contra: "I didn’t like the fact that there are lots of hidden fees, with the seat, luggage, etc. It is true that the ticket is cheap but paying the hidden fees adds up to the cost."
Contra: "Flights are always late."
Pro: "There wasn't anything I enjoyed about this particular flight"
Contra: "It was too hot, 2 hours on tarmac before we finally took off. Saw passengers luggage sitting in the pouring rain with no cover over them. Water was 4 euro!"
Contra: "Flight bit cramped in seats"
Contra: "Sat on the plane for 1:30 due to delays and missing our departure slot then to be informed that there was no water ,drinks or any food on the plane due to “supply issues”. Then the conveyor system to broke down at East Midlands and all the cases had to be moved into the collection area by had by 2 security staff All in all 3 hours later for the booked taxi and didn’t arrive home till 4am ! Never had such a bad experience with Ryanair and East Midlands airport"
Pro: "Boarding process was at least organised"
Contra: "Staff rude; delay; mess in the cabin during delay; staff not able to keep people quiet plus flight attendants were mixing with people creating more confusion: we paid a ticket for a flight not to be in a pub for 2 hours (the time we spent in the aircraft before taking off)"
Pro: "Air Fare price."
Contra: "Boarding: They didn't take my hand luggage from Luton/London to Murcia, but wanted to put it in the hold from Murcia to Luton/London. Boarding-They didn't separate the different passengers, priority vs cattle. Inconsistent process. Paninnie-pretty lame, more bread than cheese and meat."
Contra: "Instructions for Non-EU boarding pass we’re unclear. Suggest free water."
Contra: "A lot of hassle to get a “cheaper” price which gets more expensive for every single thing you get charged for. Also, the long lines to board and the stress of finding overhead space for your baggage is not great."
Pro: "Boarding was relatively quick"
Contra: "Left late and the staff were a little rude"
Pro: "There was not a lot to like"
Contra: "I think standing in line for so long before boarding is ridiculous. Also, according to the gate staff my husbands bag ,which was smaller than mine, required a baggage fee as did mine. €110! On the return flight my husband was able to get his bag through and it fit just fine. He noticed mine would have fit as well. But another €55 for mine. Not much of a bargain."
Pro: "Shorter flight back, quiet flight and very good luggage policies."
Contra: "Our gate number was shown 10 minutes before the gate was supposed to close at 19.05. We were kept standing until 19.35 (when the flight was scheduled to depart) and then the door was opened, just for us to sit on the staircase waiting to be admitted into the plane for another 20 minutes. I understand delays and unforeseen events, but no rep had the courtesy of telling us why we had been kept waiting this way, on the contrary we were told to move further down the stairs so we can make more room, resulting in being crammed one next to each other. Eventually at around 8 pm we were finally allowed to get on the plane. Not a cool experience, especially when Luton is 2hrs away from London so the passengers had already spent at least 3-4 hours on the road to get to the airport."
Pro: "Flight is cheap"
Contra: "Instead of selling perfume, they could offer some water"
Contra: "The check-in kiosk was broken so weer could not print our boarding passes. We had to argue with the attendant to print the passes which almost made us late for our flight."
Contra: "We had technical problems so our flight was late one hour"
Pro: "Comfy seats and good legroom, great cabin staff. Good special assistance much appreciated."
Contra: "Flight delay but quality of service made up for it."
Pro: "They did not cancel our flight like they did others."
Contra: "Did not pay to choose seats and my wife and I were at separate ends of the plane - i had an empty row. SAME THING BOTH FLIGHTS."
Pro: "Adequate seat room, comfortable flight"
Contra: "Priority boarding but congested at Gate and held standing on bus for 10+ mins. Cabin staff ok but not as alert, proactive or responsive as normal. Trying to sell scratch cards rather than provide relevant services."
Pro: "Cheap fares and the flight was punctual."
Contra: "The flight was extremely uncomfortable. The seats were terribly cramped and did not even recline. The food and drink options were poor."
Contra: "Annoying staff selling items every 20 minutes. Cabin lights on the whole time during a 9:30-12am flight. No rest quite annoying!"
Pro: "Friendly and helpful cabin staff"
Contra: "Really cramped seating :-("
Pro: "Cheap before extras. I think I'd rather pay more for better quality airline."
Contra: "I've had three flights with Ryan Air this week and every one has been so unorganized and stressful. The boarding process is slow, and a lot of getting in line and standing for long periods of time. Even with open seats they don't boom groups together (when they book at same time). I assume to get more money to switch but this just leads to masses of people trying to swap seatings during boarding. The landings on all three were rough, I fly a lot and have never had an issue and these landings were concerning. One they came into fast and had to pull up quickly to avoid landing."
Pro: "Good rate, 1 free carry on. Arrived early"
Contra: "The process is set up to extract exorbitant fees."
Pro: "I love Ryan air prices , my flight was almost on time . Crew very welcoming and helpful , as usual ."
Contra: "For me , don't change Allstate good , thank you ."
Pro: "Crew hawks goods majority of time. Mostly perfume which is worn as well as sold. It.makes me sick in a confined space."
Pro: "We were " made" to put our bags in the hold. We accept that after 90 passengers this is usual, however on this occasion we were tight for time and the other queue boarding the same flight, that came to the gate late were not "asked" to put their carry on bags in the hold. Poor service Ryanair, what would happen if we refused? It was done in an unfair manner and when questioned we were brushed off with a mumbled response. We will look at other low-cost airlines in future."
Pro: "I liked absolutely nothing."
Contra: "I showed up to the airport (Stansted) RIGHT on time to make the flight, but ran into several issues: 1. I was flying with an american passport, and the line to have my boarding pass 'stamped' to verify the passport was insanely long. 2. Missed the flight due to long commute within the Stansted terminal 3. Made it to the flight 25 min before takeoff, but was too late, so missed the flight. Had to wait in the terminal for 20 minutes for someone to come pick us up and drive us out of the terminal. 4. Ryanair customer service simply instructed me to rebook my flight online. They were not of any help. 5. I had a tight connection in Milan to the bus that would take me to the city, which i almost missed because my carryon bag had to be checked in. 6. Boarding was absolutely hectic, I was almost put on a flight to Greece instead of Milan. Stay away from Ryanair if you can."
Pro: "although the crew had to make an unscheduled flight, they were very nice"
Contra: "the airplane had a technical issue (they told us it had a flat tire during landing) but they didn't manage to change the wheel and we had more than 4 hours delay. We had to wait for another plane to land in Timisoara (from London) and they scheduled that plane to take us to Bucharest. They should be honest from the beginning instead of telling a lot of lies - it may avoid a lot of conflicts between passengers and crew."
Contra: "I was charged 30 pounds to print my tickets even though i had checked in ahead of time. I was never notified about this prior to arriving at the desk."
Pro: "low price on time comfortable"
Pro: "price flexible with luggage"
Contra: "-- boarding process is terrible with very long lines in all Ryanair. -- not enough room for the allowed luggage, and this masses the aircraft -- other that EU people cannot use mobile boarding pass and must print it, which is stressful for flying away from home/office for more than 4 days, and with no airport kiosk to print it - some people were really stressed by the threat to pay 47$ for a flight that costs less than that, just since they could not print the pass in the hotel."
Contra: "My luggage cost more than my ticket. Rip-off Next time ill take a different airline"
Contra: "Delayed by more than 5 hours so we were starving, exhausted, and arrived st our destination at 3 am. The worst!!!!!"
Contra: "We did not take a big suitcase as we needed to get home as soon as possible.but as we were entering the plane our hand luggage was t as taken off us and put into the hold.we told them we had my medication in the bag and it needed to be with us but they said it was nothing they could!d do.as we sat in our seats we noticed there was still plentyof room to put our hand luggage.and as more people entered the plane they had hand luggage with them and put them in the overhead locker.really really not happy"