Eveything as expected, professional and on schedule
$40.00 check in fee if not checking on line, even though we ALL have to check in at counter too. 2.50€ for a water, but at terrible exchange rate for Huf. Uncomfortable at best for 6 hours. Zero entertainment. Crew are nice😃
Zborul a avut intarziere la plecare iar cand a aterizat am asteptat sa vina autobuzul sa putem cobori din avion. Totul a fost groaznic decand am plecat din Buc catre Roma si inapoi. Nu ma asteptam sa fie atat de slab serviciile si timpul de asteptare atat de mare cu intarzieri. In plus sunt multe cerinte sa poti zbura: masca FFP2 iar echipajul nu are asa ceva dar noi suntem obligati sa avem, se cere test pcr sau antigen pt cei vaccinati, nu e normal asa ceva. Asta inseamna sa ne faceti pe noi cei vaccinati niste prosti pt ca ne-am vaccinat. Urat din artea voastra. Bani dati aiurea pt ca nu ne-a mai cerut nimeni asa ceva. O abusurditate. Ar trebuii sa ne dati banii inapoi, bani cheltuiti degeaba fiind vaccinati cu buster!!!!! Am fost taxati 40 euro pt 3 check-inuri pt ca nu am facut check in cu 3 ore inainte de zbor deoarece aplicatia nu a mers. Am platit pt ca serviciile voastre nu merg si sunt proaste. Voi face plangere la protectia consumatorului! Mariana Bataus
Cei care călătoresc alături de oameni cu probleme, viitoare mămici, etc så fie cît se poate de înțelegători și comunicativi! Niciodată nu știi unde te duce viața!
O mică parte din călători ar putea încerca så fie mai ascultători și disciplinați. Nu îi costă nimic și nici nu este imposibil!
Organizare execrabila! Nu a existat niciun fel de distanțare!!!
Too many hours of delay ( 4)
Pro: "Plane on time, new plane, nice crew."
Contra: "Ability to move seats."
Contra: "More leg room and reclining seats"
Pro: "Flight duration"
Contra: "Leg space, cabin bag allowance more than 5 kg. Water at least to be served onboard a long distance flight."
Pro: "The food options were amazing and the wine was very nice!"
Pro: "Fast and smoothy check in"
Contra: "After arrival to budapest not platformy ready and waiting over 10minutes"
Pro: "Good flight, easy check-in, direct 4 hour flight"
Contra: "Seat not inclining."
Contra: "Larger leg room"
Pro: "Nothing. Horrible experience overall, but what you pay is what you get."
Contra: "Pretty much everything..."
Pro: "Hats off for the pilots! They did a great job to land the plane during the night on a very-very thick fog. Actually, we were the first plane to land safely in CLJ airport in three consecutive days apart all the other diverted landings to other airports."
Contra: "6 hours delay due to bad weather."
Pro: "crew and boarding was nice"
Contra: "don't stop the airplane 5 miles from the terminal in a pouring rain making everyone have to walk to the gate and getting soaked."
Contra: "The seats are cramped and you have to pay for snacks and water"
Pro: "I think some of the issues were passenger related, and passengers not listening to the crew. So it wasn't so much I liked it but some of the crew's attitudes were warranted based on the passengers."
Contra: "We were loaded onto the bus to take us to the plane and then stood on the bus for 45 minutes! Then were delayed even longer. With zero explanation the entire time. Additionally having to pay for even water is a bit much, especially when I came prepared, but drank more because it was hot on the bus."
Pro: "I did not had a seat"
Contra: "I did not had a seat"
Pro: "Once boarding started it was very fast and flight left shortly after"
Contra: "Seats are very uncomfortable"
Pro: "mi-a placut pretul"
Contra: "au transformat cursa aeriana intr-un butic"
Pro: "The flight was on time, even though it left with almost 30 mins' delay (despite the fact that boarding was complete with a few minutes before the schedule take off time)."
Contra: "Seat comfort - the seats are tied with Ryanair for worst comfort (rigid and very cramped). Worst of all, though, as with Ryanair - seat allocation. Please, stop this "even though you're travelling together, you may be seated separately unless you pay to choose your seats" nonsense. It's ridiculous!"
Pro: "Price of ticket"
Contra: "Seats are terrible."
Pro: "Kind stevards clean plane no delay"
Contra: "More comfortable seats but this is low cost company :)"
Contra: "1h 45 minutes waiting for luggages in Bucharest Otopeni. Still not delivered."
Contra: "I had priority and my partner who did not was on plane first! My suitcase was miles away from me (what caused delays on getting out) because next to my seat was not empty slots! After the bus took us to plane crew did not allowed us to use rare entrance (I was seat 37!)! That was chaos!"
Pro: "Everything went to plan and we were very happy"
Pro: "The crew was very nice. The flight was ok"
Contra: "Not much of a food choice.."
Pro: "Good legroom and comfortable seats"
Pro: "The flight was overbooked so they took my wife of the flight"
Pro: "There wasn't any delays, perfect landing"
Pro: "The Crew was excellent"
Contra: "The boarding process was terrible, took a long time - few and not enough boarding and suitcases counters, which made people wait for a long time and even let others to pass them in line because their flight was earlier. due to this our flight was late by 45 minutes. the food was too expensive."
Pro: "I asked for a cup of water for my child and they gave me a bottled water. Then they charged me 2.50 euros. Their credit card processing machine was not working properly, which was frustrating: the flight attendant got frustrated and had to come back again until she can process my payment."
Pro: "Cheap fare"
Contra: "No entertainment"
Pro: "Purchased priority boarding for a change which was nice to be able to not have to jump in the queue quickly. Boarding was fine and the crew were very friendly and professional. The extra legroom seats over the wing provided a good extra space."
Contra: "The cleanliness of the plane was not good, the carpets were fraying and the seats were old and tired. The seats were positioned too upright and there was no option to recline the seat so it was a very straight seat for 2hrs on the flight."
Pro: "grea air line always on time staff are friendly"
Pro: "Cheap flights and convenient airport"
Contra: "Seats uncomfortable and hot"
Contra: "There was a mix up and the Wizz Air website did not work. Therefore, I couldn't check in a get my seats booked. I also could not prepay for my luggage so they overcharged me at the airport and had an attitude about it. My luggage was given three different prices quotes. I am very upset their website didn't work and they ripped me off at the airport."
Contra: "Was delayed on tarmac due to security error, not their error, but they seemed unwilling to at least give people complimentary water or coffee. Cheap airline they are!"
Pro: "Wizzair suggestion to compensate us"
Contra: "The fact that they didn't notify us regarding the cancellation of the flight, and moved us to an earlier flight."
Pro: "Cost was ok but you get into the trap where every turn is a cost option. The cost can climb to the point where other scheduled flights compete."
Contra: "The web site is laborious. Checking in was 48hrs prior and frankly you should be able to choose what remaining seats are available as a no cost option. You can choose prior to the 48hrs at cost (i was never given option on a 3rd party site when i booked!) Checking in should be longer than 3 hrs! Because if you book a exec lounge which is air side you lose 1.5 hrs as a minimum in the process of checking in luggage and security checks. Lose .5 hr+ to go to gate and you get 1hr only when you pay for 3 hrs! Where is the sense in that? Its miss-selling at its worst as everyone is complicit. Flight left 20min late for no apparent reason Seats are a bit stone age and hard although only a short flight my ar*e went to sleep before I could"
Contra: "Lots of hidden charges."
Pro: "Non stop"
Contra: "Very late. Disorganized boarding. Seating and shortage of luggage stowegev"
45 minutes delay, no excuse, no food for compensation; embarrassing air stairs
Very strange boarding, long wait on foot after the gate.
Contra: "Priority check in isn’t really much of a priority since we all end up in the same place at the same time before boarding"
Contra: "Ryanair announced that we could postpone the flights without any cost due to corona virus and when I tried to reach them/to change the flight date the change tax was still there."
Pro: "Very comfortable flight all round, crew were friendly and efficient."
Contra: "It was a typical Ryanair flight, no complaints."
Contra: "More legroom but then I'm tall. Otherwise just what you would expect from a budget airline"
Pro: "Crew was very pleasant and helpful."
Contra: "The seats are very small, but that’s what you get for flying Ryan Air"
Pro: "Was on time"
Contra: "Better food choices"
Contra: "the fare and baggage rule become complicated."
Contra: "The plane being on time, we got to the departure lounge ready to board only to be told there was a technical fault. They knew the plane had a fault, could have notified us sooner. Once on board we were delayed a further half an hour at no time were there any apologies or explanation."
Contra: "The seats are uncomfortable and the baggage policy is a rip off and not consistently applied. Those only permitted a small bag in cabin not policed with much larger bags than allowed permitted. Some wheelie bags tagged and charged for as too big. I wanted a hold bag of 20 kgs but was charged for two"
Contra: "it was announce a delay of 1h which in the end it was 3hours without any further announcements... they offer vouchers for drinks and food but they did not announce accordingly, I found out only when I was boarding..."
Contra: "Der Preis alles muss extra bezahlt werden"
Contra: "When booking we paided an extra fee to reserve our seats. However when I tried to activate this option, it was not possible. There was an extra charge.... Then it was back and forward between the life chat and the contactform. Each of them pointing to each other to find a sollution.... guess what... nobody did"
Pro: "Smooth flight (thank the weather Gods)."
Contra: "Extra fee for a boarding pass, extra fee for pre-paid checked bags, total confusion @ check-in. RyanAir blows."
Pro: "I got to my destination"
Contra: "No complimentary water Complex Boarding Expensive"
Contra: "Long waiting in the plane. 1 hour delay. Long line for bus to Brussels"
Pro: "The plane left on time."
Contra: "The plane itself was probably one of the most disgusting that I have ever been on. There was literal garbage and food all over the floors, the air flow was not working properly, the crew was not friendly, and upon boarding I was made to wait for a reason that was never explained although I had paid for priority boarding. This airline needs some serious help, because my flight to Ibiza was also a terrible experience. Would 10/10 NEVER fly with them again."
Pro: "Flight was delayed, very late notice given to were stuck and couldnt get out. Bus took us to the plane and were waiting for 20 mins in a bus while the plane was unload with previous passanger, fueled, cleaned etc!!!! Overall got 2h delay"
Contra: "Flight was delayed, very late notice given to were stuck and couldnt get out. Bus took us to the plane and were waiting for 20 mins in a bus while the plane was unload with previous passanger, fueled, cleaned etc!!!!"
Contra: "The flight arrives too late but just early enough not receive any reimbursement regulated by either regulations. Terrible flight! Everytime I fly with Ryanair I always tell myself: last flight! Hopefully next time I listen to myself"
Pro: "Simplicity of travelling from Bournemouth."
Contra: "I paid for a seat specifically because I saw that there was one with an empty seat next to it but after settling down with another passenger in the outside seat and a space next to me, suddenly everybody was moved around and I got a very young boy sitting on the outside seat. Needless to say his parents weren't happy so his father moved down and sat next to me. So no more elbow room for me and I can't believe that young children are sat next to complete strangers with their parents at the other end of the plane. What if I had been a weirdo? Could you please arrange for me to be reimbursed for the price I paid for this seat. Don't get me started on boarding. Why did we have to stand in line for so long when the plane was obviously not ready for us. Passengers are people, not cattle."
Contra: "Screwed up airport - if you're just flying through, Dublin is a MAJOR hassle. Had to leave the airport and go through security once again to connect."
Contra: "I paid an upgrade of my ticket and they charged me $60+ dollars for not doing online check-in. AMAZINGLY BAD."
Contra: "Extort money for no pre boarding. Also, no beverage service on flight. But did roll around cart yo dell stuff. Also, didnt sit eith my wife"
Contra: "From Bournemouth to Faro and Family,when do you start again? Sincerely. J. Tavares"
Contra: "Everything about this experience was terrible. They charge you for bags that will clearly fit in the overhead bin and under your seat. None of the boarding crew communicated with each other, so even though two members approved the size of my bag, the woman checking boarding passes didn't believe them, so she kicked me out of line and I had to pay anyway. They even sell scratch tickets to passengers on the plane, how cheap and sleezy can an airline get??"
Pro: "The flight left on time and arrived early. I like being able to board and leave from the rear entrance when seats are in the back of the plane."
Contra: "Paying extra for seats."
Pro: "I really appreciated receiving one on one attention to check in on my health status as well as some sparkling water to settle my stomach, and having a bag for nausea. They were incredibly adept at dealing with a potentially sick passenger, and got me a wheelchair to depart the plane."
Pro: "If you are flying Iceland air it's for the great value, the friendly and courteous crew, and the chance to see the Icelandic landscape from the air. We did not try the food for sale."
Contra: "Boarding and transfers in Reykjavik can be quick and chaotic, leaving little to no time for the food purchases and bathroom stops you probably need. Also don't plan on having access to a large selection of current entertainment. Plan ahead."
Pro: "Nice crew, good care of passengers, flight on time, new and comfortable planes"
Pro: "Short flighy"
Contra: "Charge you for everything under the sun. Breath wrong and it will cost you €50"
Pro: "The sky"
Contra: "No entertainment, no food nor beverages, baggages were checked below deck without our approval because the cabin storage was "full"."
Pro: "staff in Dublin"
Contra: "Not Ryanair fault but it took over an hour to get our luggage at Edinburgh - no exaggerationas it took 75 min. Baggage staff said they were understaffed"
Pro: "I found the bright yellow advertising obnoxious. I didn't like the hard core sell of products on board. There were a ton of kids on board and it was loud but that can't be helped."
Contra: "This is the worst airline I have ever flown and I have been flying a long time. It was hot, cramped, both flights were late and they had us sitting on the plane. And, it really is not as cheap as it first appears with all the extra feeds."
Pro: "The flight was on time and the crew members were courteous. The landing was alright and we got where we needed to go. I don't mind checking in online as well. It saves the hassle of standing on long lines to get on the plane."
Contra: "The airplane was small so I naturally expected the flight to be cramped to a certain level. It was indeed cramped but not all that bad. However, it was considerably warm inside the plane as if the AC was having issues. The other funny thing was the crew members selling items like it was Walmart. Everything from fragrance to selfie sticks to tablets were being sold on the flight, which was kind of annoying."
Pro: "Crew is very friendly"
Contra: "Ryanair forces you to book seats in order to sit together."
Contra: "Takes economy flight to a whole new level of economizing. No space, no recline on seats. But it was a short flight."
Contra: "You don't know your gate until right before your flight. Then you stand in line quite a while before boarding. They said to get to the airport 3 hours early for security but the people weren't there to take our bags so we spent that hour sitting outside security. You have to pay for any drinks even soda."
Contra: "Chairs don't recline"
Pro: "Can't argue about price Planes were within 20 minutes of expected arrival time"
Contra: "Slow slow slow boarding, took forever. Too many people with big carry on bags that they were unable to stow, holding up the entire aisle. It was an evening flight and the lights were dimmed, but then the crew started blaring loud dance music before selling scratch cards: seriously annoyed the majority of the plane that was sleeping!"
Pro: "although the crew had to make an unscheduled flight, they were very nice"
Contra: "the airplane had a technical issue (they told us it had a flat tire during landing) but they didn't manage to change the wheel and we had more than 4 hours delay. We had to wait for another plane to land in Timisoara (from London) and they scheduled that plane to take us to Bucharest. They should be honest from the beginning instead of telling a lot of lies - it may avoid a lot of conflicts between passengers and crew."
Pro: "Very Professional"
Contra: "I got wet standing on tarmac in rain"
Contra: "5 hour delay No communication from staff No announcement Staff risky rude and didn't care Staff extremely unhelpful"
Pro: "Crew was pleasant and food was decent but you had to pay for it"
Contra: "They charged me 45 Pounds because I checked in for my flight at the airport. This is highway robbery! Had to queue for about 30 minutes while boarding"