Flight cancelled , no customer service to refund amount
Contra: "Attendans have been impatient, nervous"
Contra: "Boarded the plane via a very long bus ride to a remote parking bay. Once on board we’re treated to one of Emirates newest Boeing 777’s ."
Pro: "Good performance of ground staff in kabul"
Contra: "On time flight not delay"
Pro: "The crew were awesome. I was very comfortable."
Pro: "Crew was kind, attentive, funny, and engaging. The best."
Contra: "A warning about landing in Dubai, and being put on a bus to the terminal"
Pro: "The crew helped us move into a row that had an extra seat thus making the journey for us and our neighbours comfortable."
Contra: "More food service would be helpful. There were limited snacks(mostly containing chocolate or candy - which I did not prefer) and only bananas as fruit. Could have used oranges or apples for the kids."
Pro: "Comfortable seats. Good food."
Pro: "Very friendly crew, and great entertainment options."
Contra: "Flight was absolutely full. Every full flight is inferior to every half-full flight. No room to lie down, no place to put stuff, waits for the bathrooms, long meal and drink service."
Pro: "Every thing was great"
Pro: "Boarding and Crew are excellent. That's why i prefer to fly with Emirates. Toilets are clean"
Contra: "On this flight, the Gluten Free snack wasn't good. Only one meal was served. For a 10 hour flight, there should be two meals. A snack was served towards the end of the flight. The GF snack was not good! it was two rice cakes with chicken inside. I felt as if they ran out of GF bread!"
Pro: "The airplane The food"
Contra: "The time"
Contra: "Crew was a little less cooperative than my usual Emirates experiences"
Contra: "I asked for water three times, three different crew members but never got the water during the flight to Dubai, when alighting that's when i asked for the water again from a crew who was manning the business class section and got it."
Contra: "I cant cause im still at quantos waiting for them to find my god damn bags!"
Contra: "Seats are uncomfortable and crew uninterested"
Pro: "the crew are nice"
Contra: "food limited selection"
Pro: "Information from the captain"
Contra: "Serving alcohol to someone who had consumed a lot, difficult for the crew to know though."
Contra: "My husband showed up at the airport but they didn’t let him go to flight because it’s one way ticket. We called but no any help."
Pro: "The crew was friendly but not always available for requests. I suppose I could have used the "attendant call button" but it would have been nicer if they were more observant when I was looking at them with a look of "I need something" as they walked by"
Contra: "Boarding process seems standard - always takes a long time to board and disembark. Older planes have screens with poor touchscreen responsiveness and poor resolution. I was surprised to see that the short-haul flights had better screens than the long-haul flights. I was on a 3 1/2 hour flight each way from Dubai/Delhi with beautiful screens but the long-haul each way from Dubai/Seattle had the crappy screens."
Pro: "The crews"
Contra: "The wifi is bad the food is bad im in business class"
Pro: "so much service, I turned down breakfast."
Contra: "By the time the food cart reaches rear zones , there are not much left to choose from. It should be better managed so all passengers have a chance to pick the food of their choice."
Pro: "I liked how professional and attentive the crew was."
Contra: "I don’t like that there is not and ovo-lacto vegetarian option available to people like me."
Pro: "Arguably the best service I've ever had on a flight"
Contra: "Had to stop movie 20min prior to landing as I was in emergency exit row"
Pro: "Long flight but comfortable. I will fly emirates again."
Contra: "In some instances their was a shortage of food option. Although the menu said you could have a choice but some of the choices were exhausted by the time crew served it to the half of the travellers and the rest have to eat whatever was leftover. I think Emirates should stock a bit more of the food especially on a plane like Airbus 380. Its a huge aircraft and passengers sting at the vey end had to wait almost 45 min to 1 hr to get their food and that too was whatever leftover. They should make efforts to server all the passengers within a short amount to time rather than keep them waiting for so long. Most of the time more than half of the passengers had already eaten while those sitting in the back were still waiting for their food. Its not cabin crew's inefficiency but rather a policy problem that needs to be addressed."
Pro: "entertainment is great."
Contra: "food is the same as last flight."
Pro: "Smooth ride, decent food, good entertainment."
Contra: "Long periods without in cabin service, people had to repeatedly ask for water or get up to get water. Boarding Gates were totally secluded from the shops and restaurants of Dubai airport."
Pro: "Beautiful aircraft flight attendants speak 19 languages additional leg room fabulous entertainment"
Contra: "only had jetblue as partner and when my flight had to be changed it presented a huge problem- they need more US partnerships to provide better options"
Pro: "Very impressed. Will definitely fly with them more often in the future. A little confused with the max weight of baggage. Website was not so soecific."
Contra: "A little confused with the max weight of baggage. Website was not so specific."
Contra: "Crew attitude. Business seat was broken and they could have cared less. Business Class on A380 is a joke. Narrow seats, too few disorganised crew arguing amongst themselves and a bad attitude off at least three of them."
Pro: "Attentiveness and kindness of staff."
Contra: "Can't transfer miles."
Pro: "Everything i mean whats there not to like ?"
Pro: "We love Emarites Airlines Service"
Contra: "When boardiing at Dubai entry used one gate with steps this was a minor inconvenience wth the friendly helpful assistance of the flight attendants."
Pro: "The New York office was good enough to call and get the necessary information from me, Yet, in the end I had to call many times to locate the whereabouts of the missing bag."
Contra: "Emirates did not offer to deliver it to my house."
Contra: "The lack of attention by the crew was unexpected,"
Contra: "The booking site limited my name to 24 characters and charged me $200 to fix it on the ticket."
Pro: "Check-in counter associate was very rude and the wait was too long"
Contra: "The wait and the treatment without any greetings or respect"
Pro: "Very nice service"
Contra: "very poor food and seating"
Contra: "Very poor wifi even if I paid for it."
Contra: "Again the same indifferent attitude by cabin crew towards student gustes and particularly females. I was sick on the fligt despite informing crew no care was taken. I lost one of my check inn bag airline is indifferent. No help or compensation."
Pro: "I like the food"
Contra: "I don't like the rule of luggage"
Pro: "Was upgraded to business"
Pro: "Everything was done by staff to ensure comfort for such a long flight. I was very pleased!"
Contra: "nothing in particular."
Kayak canceled and re- issued my ticket at the last minute so my seating got messed up. They did it without my permission
Food and entertainment needs to be updated. I understand the majority of clients but not everyone can eat spicy food . I wish they have some sandwiches snacks or kids friendly food.
Doha to Lax, airplane food was bland and pretty bad
Qatar is undoubtedly the best airline in the world. Very impressed with their all around service and customer care.
I liked the Crew . The food was terrible .I was starving. I couldn't eat the food.
courteous flight attendants, great food, diligent attention to requests, clean, love entertainment options and the consistent notice of the planes advancement of flight(status of flight progress)
Personalul foarte amabil si prietenos însă foarte frig in cabine in special pentru un zbor de noapte. Venind dintr-o tara unde minima este de 24 de grade sa stai timp de 5 ore la o temperatura de maxim 16-17 grade si in curent nu a fost prea plăcut.
Pro: "Crew were Great, With great service"
Pro: "Amazing service. Incredible comfort."
Pro: "Crew was very attentive,"
Contra: "Have all the food choice in the menu available. And add sudoku to the game"
Pro: "Staff were helpful, pleasant, and attentive. Really appreciated that due to the length of my layover in Doha, I was given a hotel room - which I hadn't asked for, and which Qatar Airlines personnel told me I might be able to get, and then arranged or me. That's excellent service!"
Contra: "I wish NO ONE's seat tipped back - space is already tight, and if everyone just stayed in their own space rather than tipping seats aback, everyone would have more room! Once the person in front has leaned their seat back, it's impossible to really use the tray, which is pretty frustrating."
Pro: "Everything alright"
Pro: "Everything was great, as the flight wasn't full, so we could relax"
Pro: "I liked everything. Plane ride was nice and I felt welcomed. Had a good experience."
Pro: "Flight was on time, touch down smooth"
Contra: "The screen for my seat was not working correctly so could not do anything except wait for flight to finish"
Pro: "Q-suites are fantastic."
Contra: "Boarding was a mess. Premium boarding line was tied up by economy passengers and ground crew did not turn them back"
Pro: "The crew were great and served food timely. The seats were also comfortable and we traveled with infant. The crew was super supportive for parents with infant."
Contra: "dont falsely claim that you have wifi if you cannot connect to satellite. The ground staffs needs training on behavior and how to treat infants."
Contra: "The airline demaged both of my completely new suitcases. They both had TSA approved locks. One of the suitcses has a missing wheel, another one ripped zipper and missing lock and it was wraped in plastic. A few items were missing from that bag."
Pro: "Flight was 80% empty, but it was amazing anyway, slept through most of it"
Contra: "Staff constantly woke me up for snacks and drinks, which is good on one hand but I was sleeping so deep that it was a bit annoying."
Pro: "Aircraft was very nice and comfortable. Flight crew as friendly."
Pro: "The leg room was huge, the food was excellent and a lot and the customer service was great not my first time to fly with Qatar and it won’t be my last, the made my trip worthwhile. Thank you"
Contra: "No complaints great flight"
Pro: "Service was great for such a long flight. It would be good to have like a snack bar for people to purchase snacks."
Contra: "The wedsite for Qatar could use some work."
Pro: "Business class seats were comfortable."
Contra: "No WiFi, Poor list of shows"
Pro: "Good leg space, friendly crew, excellent plane."
Contra: "This is for ALL airlines: It takes so long to get off the plane!"
Pro: "No proper meal provided"
Contra: "PROPER comfort zone not provided at all"
Pro: "Excellent flight attendant service. Some of the best airline food in the world."
Pro: "Individual service, happy and natural looking crew, comfort and company aim."
Pro: "I was surprised with the quality of gluten free meals served for me, it was well organised and taken care of where I never had to wait. My flight schedules were changed few days before departure by Qatar Airways, but only thing I had to do was to confirm that I have noted, my seats and all the rest of details intact, excellent."
Pro: "Quick boarding, good entertainment choices."
Contra: "Food is below average. Very salty tofu salad, and they keep giving the same food in every leg."
Pro: "Cabin crew including the ground staff were awesome in providing best of its class customer service. Food and entertainment onboard was really good."
Contra: "Cabin was too hot and not enough bathrooms."
Pro: "I truly love this Airlines. The crew is always friendly. The food is always above par for airplane food"
Pro: "A new Dreamliner. Nice! Very good service. Gate personnel were very accommodating. Nice smooth flight. Doha airport was nice and mostly empty. Mediocre selection of restaurants."
Pro: "Again amazing wonderful flight attendants!!! Excellent service!!! I'm sooo impressed!!! Great food!"
Pro: "The crew was friendly and patient. The flight departed on time."
Contra: "The plane was small and cramped. The food was mediocre and could have been more creative"
Pro: "Great food, and excellent choice of in-flight entertainment."
Pro: "Flight was great, best over seas flight I've ever had!"
Contra: "My only complaint was that we had a 10 hour layover in Qatar....and it was when the city was closed down. So there was nothing for my new husband and I to do. I wish that the airline would have given us more direction and help. Or have us a room for the night"
Pro: "The food and service was great"
Contra: "The bathroom could be cleaner :)"
Pro: "Nice flight attendants, frequent fluid services."
Contra: "There was no Wifi in the plane."
Pro: "Qatar airlines was awesome! Comfy seat, great headrest, lots of entertainment options and decent food all on a very short flight. Would definitely fly this airline again!"
Pro: "Overall, an excellent short flight. I was flying with oversize luggage (bicycle), which is offer a hassle. The ticket agent took care of it without issue, and it arrived safely. Food was OK. I would try Qatar for a long flight if the opportunity arises."
Contra: "Boarding was chaotic. Everyone just queued up instead of using zones, etc."
Contra: "Ran out of meal options in both flights"
Pro: "Seat space. Stevice. Terminal."
Pro: "Overall I would highly recommend it. Excellent service, good food, good on board entertainment. Flight attendants and crew in general very polite and very helpful. Despite our delay in arriving at the airport (check in was done online in advance), the flight attendants accepted us for the trip. The whole process was extremely efficient, there was no delay in take off time and the suitcases arrived all on time to our destination. I really appreciated their help: we did have a medical emergency 3 hours prior to our arrival to the airport, hence the delay.."
Contra: "Everything went smoothly, I had no bad experience with this flight.."
Contra: "Very bad flight and airlines. I will never try it again. The staff dealing was very bad."
Pro: "Top notch service by Qatar airline. They accommodated us. We don't eat beef or chicken and didn't know you could request vegetarian online before flight. They found a fish meal and informed us to apply for meal online."
Contra: "Seats too close. Person in front was in our lap almost."
Pro: "I have been in qatar airways many a times and they have done an excellent job connecting Kathmandu to outside world. The experience is usually very nice-the plane is in good condition, the fly crew are always smiling and helping, the food and entertainment are great."
Contra: "May be this is one time thing, but the ground crew were terrible, particularly the man who was on the check-in counter. Spoke with a robotic tone and was very rude. Spoke as if he owned the plane and we were asking for a free ride. Very disappointing start to a long journey."