Pro: "The service was outstanding! All of the flight attendants were amazing!"
Pro: "The crew was great although I needed to ask them for my meal cause they passed by me. They thought I had my meal already which I didn’t. I don’t think they did it on purpose so it was just misunderstanding. My flight was on SQ 38 from Singapore to LAX on October 30 2019 Other than that. All is amazing. I will still highly recommend Singapore Airlines to other people."
Contra: "I think I have nothing in mind about improvements because I can see they have been training very well. I would like to say keep up the good work"
Contra: "On time would be better."
Pro: "The crew was very helpful and courteous."
Contra: "The flight was delayed and I decreased my time in Singapore"
Contra: "I think the food in our flight was not that good.."
Pro: "I can say all the crew was amazing"
Contra: "They are doing excelent job."
Contra: "WiFi didn’t work on 3 of the 4 flights although all purportedly had it. Also didn’t work the majority of the time in the Business Class Lounge in Singapore. Food was mediocre both on flights and in the lounge. Movie selection could hardly have been worse."
Contra: "Reservation online"
Pro: "Nothing beats Singapore SQ!"
Pro: "The seats were comfortable and the staff was very attendant!"
Contra: "No complaints"
Pro: "They were polite."
Contra: "Not as attentive as ANA or China Airlines. I had to give 4-5 request to get what I want."
Pro: "My neighbor"
Contra: "Fight war delayed and we got a security check upon arrival"
Pro: "Friendly and helpful crew. Efficient service and good boarding. Seemingly wider seats than the newer A350s."
Contra: "Positively ancient entertainment system with poor selection and bad visual quality. Ads pop up every time you go into another menu. If you're flying SIN->BNE I'd avoid the 7.20am departure, you'll get the old 777-200s rather than the A350s they run on other departures."
Pro: "Crew were attentive and courteous, food and beverage choices were great; would definitely fly with SA again."
Contra: "None that I can think of"
Contra: "Outdated Cabin Fit Out"
Contra: "Food , both quality and quantity was poor. Entertainment - world movies did not have many choices for such a long flight"
Pro: "Staying in a hotel for 24 hours."
Contra: "Not actually making it to Japan."
Pro: "All of services, food, Language, clean air even so beautiful ~~"
Contra: "So nice and beautiful wearing also food is very good"
Contra: "Inflight entertainment wasn't as extensive as in previous years."
Pro: "I am disabled traveling with my 96-year-old father. the Singapore Air crew helped us beyond all expectations on our 3 flights: JFK-FRA, FRA-SIN & SIN-DEN. most especially in Germany!"
Contra: "I need to upgrade our return flight SIN-LHR & can’t figure out how. also would like to modify trip, but it’s so difficult. deLancey Whitmer 1 (203) 838-6808"
Pro: "I liked the space I had to stretch out, 3 seats to myself in economy enabled me to get some solid sleep between meals. The crew werebalways very polite and friendly."
Contra: "Seats in economic class are not too contraint in space, food was good and entertainment system quite nice with large si play screen and large movie selection"
Pro: "Modern Aircraft , good seat ,Crew friendliness"
Pro: "I've always flown Singapore airlines wherever possible. Standards are unbeatable until this flight..."
Contra: "The dinner was terrible. I am a long time customer of Singapore Airlines and I know where the standard are. The food on this flight was the worst I've seen. The starter (vermicelli) was overly salty, dry and severely undercooked. The main course was acceptable but the portion of chicken was more like side dish not main. Missing sides."
Pro: "Free seat next to me. Brilliant entertainment Very tasty food Excellent service"
Contra: "Nothing! Best daytime flight to europe! And home before midnight"
Pro: "Crew very good as was entertainments system"
Contra: "You cannot disguise the age of the 777, 30 year old design. Noisy and basic compared to 380, 350."
Contra: "The seats and entertainment system on our flight were in need of an upgrade. The seat padding was well worn and uncomfortable. The entertainment system is one of the old “pop-out the remote from the armrest” ones with a very average interface and display."
Pro: "The service, seats, food, drinks and bed!"
Pro: "Everything was pretty great. Crew is very nice. Food was very good actually. 2 meals with snacks when asked. Hot towels were given a couple of times. Drinks were served and offered throughout the flight. Socks and toothbrush also given. Entertainment was great with a good mix of movies. Chairs were comfy and leg space was ok."
Contra: "I don't think I would complain about the space otherwise except that the person in front of me decided to recline their chair all the way back. It was a tight and fairly uncomfortable ride the rest of the time."
Pro: "SQ always has top quality service and that came through today."
Pro: "The crew is friendly and helpful"
Contra: "Equipment rather poor, screen isn't very clear, hard to read subtitles."
Pro: "they even addressed me by name"
Pro: "The wonderfully kind and friendly air hosts and hostesses"
Pro: "Friendliness of crew"
Pro: "Crew and boarding were efficient"
Contra: "Choice to have meal immediately after takeoff or just before landing. I chose to have it just after take-off but didn't expect not to have any breakfast. Not fun leaving the plane hungry."
Pro: "Great service, great experience."
Contra: "I liked it all."
Pro: "Flew business class to SE Asia and experienced great service, fast check-in & boarding, terrific seating and amenities, and outstanding meals. Came home well rested."
Pro: "Excellent crew, efficient processes and overall relaxing"
Contra: "Old business class hard product. Seats can't be adjusted much and the bed is too short due to small head- and footwell."
Pro: "Staff on board were lovely."
Contra: "I asked to be placed in a seat as close to the front as possible as I suffer from motion sickness in the back of the plane. I was placed in the back row all the way to my destination and all the way home. I vomited 8 times and felt very sick. I did notice that there were many seats available in the front of the plane but they are never given out as women with babies and children always get them and then single travellers like myself are made sit in the back. I travel a lot, I usually fly Qantas and they are very good at providing seats closer to the front. I will be reluctant to fly Singapore Airlines again due to the fact that they were not accommodating at all."
Contra: "The Manchester stopover was just a lot of standing in lines. From Manchester to Singapore, the plane was full and my seat mates didn't get up when we needed out. So, we escaped to the back for a while where we were "hushed" by a stewardess. The stewards didn't seem to like it when we were out of our seats, but 12 hours is too long to be stuck in a middle seat."
Contra: "Flight was cancelled during peak season with little notice time Lack of service Lack of compensation"
Pro: "Flight arrived earlier than expected and the flight attendants were good and polite."
Pro: "Crew was attentive and nice."
Contra: "Cabin was beat up and worn out."
Pro: "Great customer service, food was fine, seats were comfy in economy too. Definitely would fly again and recommend to everyone!"
Pro: "Airline was great"
Contra: "The customer service at Airfair.com is abysmal. I will NEVER do business with them again."
Pro: "Movie selection, very helpful crew and good quality food."
Emirates chauffeur drive booking at the arrivals needs to go back to the old ways. I hadn’t booked a chauffeur drive as at Dxb airport you could get immediately, however, now you have to book and I had to wait 25 mins to get a vehicle and that too after making requests to supervisor
Contra: "Attendans have been impatient, nervous"
Contra: "Boarded the plane via a very long bus ride to a remote parking bay. Once on board we’re treated to one of Emirates newest Boeing 777’s ."
Pro: "Good performance of ground staff in kabul"
Contra: "On time flight not delay"
Pro: "The crew were awesome. I was very comfortable."
Pro: "Crew was kind, attentive, funny, and engaging. The best."
Contra: "A warning about landing in Dubai, and being put on a bus to the terminal"
Pro: "The crew helped us move into a row that had an extra seat thus making the journey for us and our neighbours comfortable."
Contra: "More food service would be helpful. There were limited snacks(mostly containing chocolate or candy - which I did not prefer) and only bananas as fruit. Could have used oranges or apples for the kids."
Pro: "Comfortable seats. Good food."
Pro: "Very friendly crew, and great entertainment options."
Contra: "Flight was absolutely full. Every full flight is inferior to every half-full flight. No room to lie down, no place to put stuff, waits for the bathrooms, long meal and drink service."
Pro: "Every thing was great"
Pro: "Boarding and Crew are excellent. That's why i prefer to fly with Emirates. Toilets are clean"
Contra: "On this flight, the Gluten Free snack wasn't good. Only one meal was served. For a 10 hour flight, there should be two meals. A snack was served towards the end of the flight. The GF snack was not good! it was two rice cakes with chicken inside. I felt as if they ran out of GF bread!"
Pro: "The airplane The food"
Contra: "The time"
Contra: "Crew was a little less cooperative than my usual Emirates experiences"
Contra: "I asked for water three times, three different crew members but never got the water during the flight to Dubai, when alighting that's when i asked for the water again from a crew who was manning the business class section and got it."
Contra: "I cant cause im still at quantos waiting for them to find my god damn bags!"
Contra: "Seats are uncomfortable and crew uninterested"
Pro: "the crew are nice"
Contra: "food limited selection"
Pro: "Information from the captain"
Contra: "Serving alcohol to someone who had consumed a lot, difficult for the crew to know though."
Contra: "My husband showed up at the airport but they didn’t let him go to flight because it’s one way ticket. We called but no any help."
Pro: "The crew was friendly but not always available for requests. I suppose I could have used the "attendant call button" but it would have been nicer if they were more observant when I was looking at them with a look of "I need something" as they walked by"
Contra: "Boarding process seems standard - always takes a long time to board and disembark. Older planes have screens with poor touchscreen responsiveness and poor resolution. I was surprised to see that the short-haul flights had better screens than the long-haul flights. I was on a 3 1/2 hour flight each way from Dubai/Delhi with beautiful screens but the long-haul each way from Dubai/Seattle had the crappy screens."
Pro: "The crews"
Contra: "The wifi is bad the food is bad im in business class"
Pro: "so much service, I turned down breakfast."
Contra: "By the time the food cart reaches rear zones , there are not much left to choose from. It should be better managed so all passengers have a chance to pick the food of their choice."
Pro: "I liked how professional and attentive the crew was."
Contra: "I don’t like that there is not and ovo-lacto vegetarian option available to people like me."
Pro: "Arguably the best service I've ever had on a flight"
Contra: "Had to stop movie 20min prior to landing as I was in emergency exit row"
Pro: "Long flight but comfortable. I will fly emirates again."
Contra: "In some instances their was a shortage of food option. Although the menu said you could have a choice but some of the choices were exhausted by the time crew served it to the half of the travellers and the rest have to eat whatever was leftover. I think Emirates should stock a bit more of the food especially on a plane like Airbus 380. Its a huge aircraft and passengers sting at the vey end had to wait almost 45 min to 1 hr to get their food and that too was whatever leftover. They should make efforts to server all the passengers within a short amount to time rather than keep them waiting for so long. Most of the time more than half of the passengers had already eaten while those sitting in the back were still waiting for their food. Its not cabin crew's inefficiency but rather a policy problem that needs to be addressed."
Pro: "entertainment is great."
Contra: "food is the same as last flight."
Pro: "Smooth ride, decent food, good entertainment."
Contra: "Long periods without in cabin service, people had to repeatedly ask for water or get up to get water. Boarding Gates were totally secluded from the shops and restaurants of Dubai airport."
Pro: "Beautiful aircraft flight attendants speak 19 languages additional leg room fabulous entertainment"
Contra: "only had jetblue as partner and when my flight had to be changed it presented a huge problem- they need more US partnerships to provide better options"
Pro: "Very impressed. Will definitely fly with them more often in the future. A little confused with the max weight of baggage. Website was not so soecific."
Contra: "A little confused with the max weight of baggage. Website was not so specific."
Contra: "Crew attitude. Business seat was broken and they could have cared less. Business Class on A380 is a joke. Narrow seats, too few disorganised crew arguing amongst themselves and a bad attitude off at least three of them."
Pro: "Attentiveness and kindness of staff."
Contra: "Can't transfer miles."
Pro: "Everything i mean whats there not to like ?"
Pro: "We love Emarites Airlines Service"
Contra: "When boardiing at Dubai entry used one gate with steps this was a minor inconvenience wth the friendly helpful assistance of the flight attendants."
Pro: "The New York office was good enough to call and get the necessary information from me, Yet, in the end I had to call many times to locate the whereabouts of the missing bag."
Contra: "Emirates did not offer to deliver it to my house."
Contra: "The lack of attention by the crew was unexpected,"
Contra: "The booking site limited my name to 24 characters and charged me $200 to fix it on the ticket."
Pro: "Check-in counter associate was very rude and the wait was too long"
Contra: "The wait and the treatment without any greetings or respect"
Pro: "Very nice service"
Contra: "very poor food and seating"
Contra: "Very poor wifi even if I paid for it."
Contra: "Again the same indifferent attitude by cabin crew towards student gustes and particularly females. I was sick on the fligt despite informing crew no care was taken. I lost one of my check inn bag airline is indifferent. No help or compensation."
Pro: "I like the food"
Contra: "I don't like the rule of luggage"
Pro: "Was upgraded to business"
Pro: "Everything was done by staff to ensure comfort for such a long flight. I was very pleased!"
Contra: "nothing in particular."
It's getting to the point in life that a flight in coach in those little seats for 9 to 15 hours is just too cramped. This was a packed flight with nearly every center seat taken. Good for Qatar airlines, which is a terrific airline, but its tough to ride in those little seats on long-haul flights
Better food & beverage required
Personalul foarte amabil si prietenos însă foarte frig in cabine in special pentru un zbor de noapte. Venind dintr-o tara unde minima este de 24 de grade sa stai timp de 5 ore la o temperatura de maxim 16-17 grade si in curent nu a fost prea plăcut.
Pro: "Add snacks between the males"
Contra: "Thank you"
Pro: "Crew were Great, With great service"
Pro: "Amazing service. Incredible comfort."
Pro: "Crew was very attentive,"
Contra: "Have all the food choice in the menu available. And add sudoku to the game"
Pro: "Staff were helpful, pleasant, and attentive. Really appreciated that due to the length of my layover in Doha, I was given a hotel room - which I hadn't asked for, and which Qatar Airlines personnel told me I might be able to get, and then arranged or me. That's excellent service!"
Contra: "I wish NO ONE's seat tipped back - space is already tight, and if everyone just stayed in their own space rather than tipping seats aback, everyone would have more room! Once the person in front has leaned their seat back, it's impossible to really use the tray, which is pretty frustrating."
Pro: "Everything alright"
Pro: "Everything was great, as the flight wasn't full, so we could relax"
Pro: "I liked everything. Plane ride was nice and I felt welcomed. Had a good experience."
Pro: "Flight was on time, touch down smooth"
Contra: "The screen for my seat was not working correctly so could not do anything except wait for flight to finish"
Contra: "Many of the entertainment systems were broken."
Pro: "Q-suites are fantastic."
Contra: "Boarding was a mess. Premium boarding line was tied up by economy passengers and ground crew did not turn them back"
Pro: "The crew were great and served food timely. The seats were also comfortable and we traveled with infant. The crew was super supportive for parents with infant."
Contra: "dont falsely claim that you have wifi if you cannot connect to satellite. The ground staffs needs training on behavior and how to treat infants."
Contra: "The airline demaged both of my completely new suitcases. They both had TSA approved locks. One of the suitcses has a missing wheel, another one ripped zipper and missing lock and it was wraped in plastic. A few items were missing from that bag."
Pro: "Flight was 80% empty, but it was amazing anyway, slept through most of it"
Contra: "Staff constantly woke me up for snacks and drinks, which is good on one hand but I was sleeping so deep that it was a bit annoying."
Pro: "Aircraft was very nice and comfortable. Flight crew as friendly."
Pro: "The leg room was huge, the food was excellent and a lot and the customer service was great not my first time to fly with Qatar and it won’t be my last, the made my trip worthwhile. Thank you"
Contra: "No complaints great flight"
Pro: "Service was great for such a long flight. It would be good to have like a snack bar for people to purchase snacks."
Contra: "The wedsite for Qatar could use some work."
Pro: "Business class seats were comfortable."
Contra: "No WiFi, Poor list of shows"
Pro: "Good leg space, friendly crew, excellent plane."
Contra: "This is for ALL airlines: It takes so long to get off the plane!"
Pro: "No proper meal provided"
Contra: "PROPER comfort zone not provided at all"
Pro: "Excellent flight attendant service. Some of the best airline food in the world."
Contra: "Unfortunately WiFi services was off"
Pro: "Individual service, happy and natural looking crew, comfort and company aim."
Pro: "I was surprised with the quality of gluten free meals served for me, it was well organised and taken care of where I never had to wait. My flight schedules were changed few days before departure by Qatar Airways, but only thing I had to do was to confirm that I have noted, my seats and all the rest of details intact, excellent."
Pro: "Quick boarding, good entertainment choices."
Contra: "Food is below average. Very salty tofu salad, and they keep giving the same food in every leg."
Pro: "Cabin crew including the ground staff were awesome in providing best of its class customer service. Food and entertainment onboard was really good."
Contra: "Cabin was too hot and not enough bathrooms."
Pro: "I truly love this Airlines. The crew is always friendly. The food is always above par for airplane food"
Pro: "A new Dreamliner. Nice! Very good service. Gate personnel were very accommodating. Nice smooth flight. Doha airport was nice and mostly empty. Mediocre selection of restaurants."
Pro: "Again amazing wonderful flight attendants!!! Excellent service!!! I'm sooo impressed!!! Great food!"
Pro: "The crew was friendly and patient. The flight departed on time."
Contra: "The plane was small and cramped. The food was mediocre and could have been more creative"
Pro: "Great food, and excellent choice of in-flight entertainment."
Pro: "Flight was great, best over seas flight I've ever had!"
Contra: "My only complaint was that we had a 10 hour layover in Qatar....and it was when the city was closed down. So there was nothing for my new husband and I to do. I wish that the airline would have given us more direction and help. Or have us a room for the night"
Pro: "The food and service was great"
Contra: "The bathroom could be cleaner :)"
Pro: "Nice flight attendants, frequent fluid services."
Contra: "There was no Wifi in the plane."
Pro: "Qatar airlines was awesome! Comfy seat, great headrest, lots of entertainment options and decent food all on a very short flight. Would definitely fly this airline again!"
Pro: "Overall, an excellent short flight. I was flying with oversize luggage (bicycle), which is offer a hassle. The ticket agent took care of it without issue, and it arrived safely. Food was OK. I would try Qatar for a long flight if the opportunity arises."
Contra: "Boarding was chaotic. Everyone just queued up instead of using zones, etc."
Contra: "Ran out of meal options in both flights"
Pro: "Seat space. Stevice. Terminal."
Pro: "Overall I would highly recommend it. Excellent service, good food, good on board entertainment. Flight attendants and crew in general very polite and very helpful. Despite our delay in arriving at the airport (check in was done online in advance), the flight attendants accepted us for the trip. The whole process was extremely efficient, there was no delay in take off time and the suitcases arrived all on time to our destination. I really appreciated their help: we did have a medical emergency 3 hours prior to our arrival to the airport, hence the delay.."
Contra: "Everything went smoothly, I had no bad experience with this flight.."
Contra: "Very bad flight and airlines. I will never try it again. The staff dealing was very bad."
Pro: "Top notch service by Qatar airline. They accommodated us. We don't eat beef or chicken and didn't know you could request vegetarian online before flight. They found a fish meal and informed us to apply for meal online."
Contra: "Seats too close. Person in front was in our lap almost."
Pro: "I have been in qatar airways many a times and they have done an excellent job connecting Kathmandu to outside world. The experience is usually very nice-the plane is in good condition, the fly crew are always smiling and helping, the food and entertainment are great."
Contra: "May be this is one time thing, but the ground crew were terrible, particularly the man who was on the check-in counter. Spoke with a robotic tone and was very rude. Spoke as if he owned the plane and we were asking for a free ride. Very disappointing start to a long journey."