Flight was uneventful, boarding was late and should have started earlier
The flight was ok,the crew not so nice.
Contra: "Priority check in isn’t really much of a priority since we all end up in the same place at the same time before boarding"
Contra: "Ryanair announced that we could postpone the flights without any cost due to corona virus and when I tried to reach them/to change the flight date the change tax was still there."
Pro: "Very quick. Great service"
Pro: "Quick online check in"
Pro: "The seats are extremely crowded"
Contra: "To not wait 10 min outside waiting for the bus to pick-up the passengers."
Pro: "The crew was very good."
Contra: "The advertising is not good; in fact ,the conditions are of a low cost but the prices are of luxury."
Pro: "The crew is doing its best job given the cards they gave been given to play with !"
Contra: "It was all good for a budget airline."
Pro: "The crew was very nice and helpful,and our seat confortable,the food and dring very good"
Contra: "it was announce a delay of 1h which in the end it was 3hours without any further announcements... they offer vouchers for drinks and food but they did not announce accordingly, I found out only when I was boarding..."
Contra: "There was only 1 polite cabin crew member. People were shouting and walking all around the plane through out the flight and the cabin crew did nothing to stop this. It made the early morning flight impossible to doze off on."
Pro: "It was exactly as booked, Got rid of bags quickly, boarded easily(priority) crew were fine I expect. I slept through whole flight. Didn’t have any food and didn’t have any entertainment. Took off and landybsng on time."
Contra: "I’m fed up with that bloody music when they land."
Pro: "The crew was working doing their service well, quick service and I got help at the airport from a very helpful gentleman in custom service."
Contra: "It was my fourth flight with Ryanair in one week and in all those flights it was super cold temperature in the cabin. I asked the flight attendants for a bit higher at every flight but they did not fix it. Crew said that the captain regulates it.. At each flight all passengers in the rows around me agreed that it was very cold and they said that its always cold and the crew never changes it anyway. They cannot expect anything getting warmer, it is always uncomfortable cold. The flights were horrible and uncomfortable because of just that detail. I have problem with my throat and breathing since then. It got irritated and soar. I am a regular flyer becuase of my job and tried Ryanair but it was the coldest trips ever."
Pro: "Smooth flight (thank the weather Gods)."
Contra: "Extra fee for a boarding pass, extra fee for pre-paid checked bags, total confusion @ check-in. RyanAir blows."
Contra: "The flight got canceled!"
Pro: "We made it."
Contra: "Boarding was very slow. Had to take a bus to the plane, not even water to drink."
Contra: "I was already checked in and when I got to the counter they told me that I was not checked in even though I had my boarding passes printed. Almost lost he plane. They lost my luggage’s and very very very bad customer service. Would not recommend it."
Pro: "On time and that’s about it"
Contra: "Hot, cramped, slow boarding and ridiculous wait times at the bag drop in. Almost missed our flight despite getting there 2.5 hours before boarding"
Pro: "the plane was really nice and smooth flight"
Contra: "seat didnt lean back and nothing to read or watch."
Pro: "Priority was priority boarding and crew was pleasant."
Contra: "Flight was delayed for over a half hour. The flight crew did not say why."
Contra: "We are senior travelers and were unable to check in early due to tecnology issues. So we we went to the airport early. We arrived a half hour before the check in deadline ended. There were not enough agents at the booth and we waited and waited. By the time we finally got service we were past the two hour deadline, and we were charged an additional 220 euros. This was not due to an error on our part. We want afull refund. If we donnot receive some sort of satisfaction, rest assured we will never fly your airline again. Nor will we recommend it."
Contra: "Bought the 2 bag priority but they forced us to check one of the bags any way (on the way back we were able to bring bag on flight so it was nothing to do with size of the wheels as they suggested) - staff was unfriendly. Seats were dirty. Had to pay extra for checking in early to my return flight since I am not EU/EEA citizen and can't use mobile app and wouldn't have a chance to print my return boarding pass - and although according to the plane plan I chose a window seat my seat had now window. Never again."
Pro: "Fair service for the amount spent"
Contra: "All good"
Contra: "Brand new bag a bit damaged..."
Pro: "The originally cheap ticket sucked me in, this company is disgusting."
Contra: "Price ended up doubling after showing up to airport."
Pro: "Price. Dirt cheap prices is only reason that makes me book this flights."
Contra: "U get what u paid for. Check in is slow and only 2 counters are working. During the flight they will try everything to pull money from you. Seats are fixed to one back position."
Pro: "The seats are roomy enough. The plane was very clean although it had just landed before."
Contra: "The flight was already late when we boarded. Even so, everyone on the plane was switching places between themselves causing additional chaos, with the flight attendants’ approval."
Pro: "Good airline food and beverage choices, great crew - as comfortable as any flight these days. Great value - would do again."
Pro: "Very friendly staff"
Contra: "The seats are extremely uncomfortable."
Pro: "Paying for the extras to make my journey as better for me"
Contra: "Selling of the scratch cards and cabin crew asking everyone row by row for change for €20."
Pro: "Quick boarding, probably thanks to the small size of the 2 airports (Trapani and Girona). I also appreciated flying with the new boing by Ryanair."
Contra: "Delayed, no info, bad service on board"
Pro: "We got to our destination on time."
Contra: "The fees and policies are ridiculous! Pay to print a boarding pass, pass for bags, pay for each thing in a different line. In order to do this, get to the airport 5 hours early, or you will miss your flight!"
Pro: "Your APP does not allow you to check in and we were charged 50 to each person for writing the pass of hand tacking"
Contra: "A coherent response by RYANAIR to this email. Omarborjas1@gmail.com"
Pro: "The seats were very comfortable"
Contra: "I wish the air conditioning worked"
Pro: "The attention when checking in in the counter was great. Also at the gate. The gate had no services other than bathrooms. The plane was confortable and the flight was uneventful. they offered food in the plane but I fall sleep and could not buy it on time."
Contra: "you can not buy food or drinks close to the gate and you do not know that when is your first flight with them. We had to walk a lot when we checked in and when we arrived. You have to be prepared for than and not carry heavy stuff."
Pro: "Nice staff"
Contra: "I was charged extra for insurance even though I didn't buy it. This feels like a trick. No soap in bathroom"
Pro: "The flight was good and on time, friendly cabin crew"
Contra: "The boarding crew, meaning that guy at the airport, was very unfriendly"
Pro: "The cabin crew seemed prepared enough to host redneck passengers and other species that often choose traveling low cost (of course)."
Contra: "I purchased priority boarding for nothing. There was no such thing at the gate. Boarding was chaotic."
Pro: "although the crew had to make an unscheduled flight, they were very nice"
Contra: "the airplane had a technical issue (they told us it had a flat tire during landing) but they didn't manage to change the wheel and we had more than 4 hours delay. We had to wait for another plane to land in Timisoara (from London) and they scheduled that plane to take us to Bucharest. They should be honest from the beginning instead of telling a lot of lies - it may avoid a lot of conflicts between passengers and crew."
Pro: "Getting off of the plane."
Contra: "The boarding time was late as well as take off, when on the plane one of the hostesses was very rude, during take off she was in the back complaining so loud to her colleague about everything and anything, this made it difficult to get some rest as it was a late flight. Upon arrival into Stansted there was only one staircase and everyone had to disembark from the front making this an extremely long wait."
Pro: "Ryanair is charging passengers 45 € if no make online check in !!!!"
Pro: "The briefness of the flight"
Contra: "The plane smelled a bit musty and of urine- almost like that of an old folks home. The crew wasn't that pleasant either. Glad it was a short flight."
Pro: "Cleanliness, polite crew, on time departure and landing. Good price."
Contra: "Priority boarding line....weird spit behind columns @ the gate, like we were hiding... uncomfortable spot, no chair / bench to sit for elderly passengers."
Pro: "Crew friendly and efficient."
Contra: "Seats uncomfortable, did not recline, we're hard. No snack or beverage service. No audio entertainment."