Găsește zboruri ieftine de la Cluj-Napoca către Republica Cehă

Pro: "Lufthansa is a great airline."
Contra: "Food was so hot that it was difficult to remove the packaging to be able to eat the pasta.... Desert was ok, brownie was real hard and too sweet...."

Contra: "Frankfurt connecting flights, security, and Passport control are terribly inefficient, with unclear guides to get passengers from B gates to A gates."

Contra: "50 min. delay for absolutely nothing. No proper gate available. Only one bus had to serve all passengers from terminal to aircraft. Lufthansa should not operate as a budget airline."

Pro: "Fabulous Stuart’s."
Contra: "1h of delay .... is inadmissible for the price what we are paying for the tickets..."

Pro: "Even though it was economy class, I was able to sleep because it was very comfortable."
Contra: "Not sure, I slept the whole flight."

Pro: "Nothing. It didn't happen."
Contra: "Flight to Frankfurt from Denver could have been on time so we would've made this flight to Prague."

Pro: "The crew was great. Very friendly and provided excellent services. I was surprised that they serve food (a cheese sandwich) and drinks for a 40 mins flight. That would have never happened in the US"
Contra: "We had to take a bus to get to the airplane from the terminal, which was no big deal. The bus driver was a little rough though."

Pro: "The crew was great and the snacks provided were delicious!"
Contra: "The plane felt slightly outdated and was pretty loud the first part of the flight"

Pro: "The food and drink were the only two enjoyable moments of this flight."
Contra: "The crew in Cluj airport could not care less about getting the plane boarded and departed on time. For 20 minutes crew stood around in the airport talking to each other and using their cellphones. Finally the transport bus was loaded only to have the bus driver get out, and talk to another employee while simultaneously using his phone. No information was given for the delay and the plane was boarded at time of departure. This careless and unbothered attitude resulted in a missed connecting flight for my partner and I. We were completely unassisted by crew on the plane and ended up having to wait 24hours for our next flight home. Absolutely disgusted by the service provided from Cluj to Munich. I would seriously consider another airline before booking again with Lufthansa for this route."

Pro: "coffee"
Contra: "boarding was chaotic"

Pro: "Once again the crew was great and helped me find a place to stow my carry on since I was in the emergency row. The snack was also very tasty."

Contra: "The last rows are too near from the toilets or perhaps they weren’t clean when we left Washington"

Pro: "Happy to watch the World Cup Final while the flight was delayed 2 hours on the ground."
Contra: "Before take off, I found a small brown bug that looked similar to a bed bug crawling on my arm. I took pictures of it and alerted a crew member. They replaced my pillow and said sorry... I couldn't stop thinking of the idea of bed bugs crawling on me and my personal belongings the whole flight."

Contra: "We were advised upon check in online that we could check in but if we needed additional carry on items (1 was free) we had to pay a secondary fee. When attempting to do that online we were unable to, even though it showed the price to do so online was cheaper than the price at the gate. They made us fully check these bags once we got there and we had to pay $40 instead of the 15 or so it stated online. We had to be shuttled to the aircraft and had to wait because the first bus was closed by the operator. We had to wait until the second round for the bus to come back. During the flight the pilot did not mention any turbulence however during the entirety of the flight, including leading up to the landing of the plane, we experienced extreme rocking of the plane back and forth ( I’m aware that this does occur during landings while loosing elevation but this was an extreme case of that) and caused my colleague to get motion sickness which neither of us ever get on flights. I am very dissatisfied with this flight and operations of the airline company."

Pro: "Nothing"
Contra: "Flying for funeral and they changed my destination from 2 flights to 3 because of a 3hr delay. Nobody cares about your wellbeing"

Contra: "There really wasn’t any food on such a short flight so I’ll neither penalize or reward them on that"

Pro: "My previous flight was delayed and they held the plane for us."
Contra: "They lost our bags and I still haven’t gotten them back. Nobody at the airport was helpful at all and I still can’t get information if my bags are coming or not."

Contra: "Seats very crowded. No leg room at all."

Contra: "The food is not very good"

Pro: "The staff is on point classy folks the stewardess, are very nice and and prompt."
Contra: "The food is terrible extremely bland and no flavor. Needs to maybe be revamped"

Pro: "The flight attendants were very nice and friendly. I enjoyed the flight, mostly because of them."

Pro: "As usual, good customer service."
Contra: "I fail to see why Lufthansa is deliberately destroying their competitive advantage."

Pro: "Comfortable seats, good leg room, pleasant staff"
Contra: "We were late arriving in Prague and then waiting for my luggage only to realise after waiting till the very last luggage THAT my luggage was left in Frankfurt and I didn’t get it til 21.00hrs - totally ruining my plans for my first night in Prague!!!!"

Pro: "Individual screens for all seats with a varied selection of entertainment options. Plenty of room under the seat for my carry-on. (It helped that no one was in the seat next to me.) Beverages were offered frequently. Smooth flight, smooth landing."

Contra: "We were in the middle at the very back of the plane. It was quite bouncy for some time during the flight. The stewardess informed us that that was typical for seats at the back of the plane. It is not easy to choose your seats when you buy the ticket online, but I would prefer a calmer location. Also I was squeezed when the person in front of me leaned back in her seat. Service was excellent, however."

Contra: "The food is not tasty"

Contra: "I didn't got the seats i asked for in the check in."

Contra: "No major issue."

Contra: "Lufthansa never treats Prague as a destination almost always off stand, it never does this to a internal German flight always late arrival frustrating"

Contra: "The second flight they board us then left us on the bus in the parking lot for 25 minutes breathing airplane fuel."

Pro: "Very efficient, clean and comfortable."
Contra: "N/A"

Pro: "When in the air crew attentive"
Contra: "Late boarding after allowing priority customer to board, Crew then took ages to start to finish boarding and taxi , Plane sent to furtherest runway, Made little time up,"

Pro: "Excellent steward."

Pro: "Most all was good."
Contra: "The kids screaming!"

Contra: "Boarding was in organizes."

Pro: "Service was great , flight attendant very courteous"
Contra: "Nothing"

Pro: "I appreciate the taxi, in Munich airport, to my next connection."
Contra: "I disliked the late departure."

Pro: "Everything was totally fine but nothing was noteworthy."
Contra: "Plane was a little old and uncomfortable."

Contra: "No exaggeration: The crew rolled a beverage cart in front of the restroom while I was in there. I couldn't leave for about 4 minutes The food made me vomit. That's why I was in the restroom when they blocked me in My headset jack was broken. 500 movies aren't worth anything if I can't hear them"

Pro: "Plane, amenities, crew, flight...all 5 *s"
Contra: "Travelers should be aware getting around that terminal is counterintuitive and not efficient at all....Gate was crowded and confused....I don't understand the point if it's design....also not the place to exchange money...use ATM's"

Contra: "the person sitting next to me, barefooted the whole flight with nasty toes"

Pro: "Got to try the new premium economy - which was fantastic. Loved the foot rest, added space, and comfortable seats. The crew was wonderful and it made an 8 hour flight go by quickly."
Contra: "There was a last minute plane change, with resulted in a lot of confusion and unhappiness as we boarded. For those of us who checked in at least a day in advance, the loss of a window or aisle seat was troubling. Even more frustrating were the parents who requested a bassinet seat, were confirmed for that seat at check-in prior to arriving in Munich, and then being told that there were no more bassinet seats. Also, only one row was opened to scan your ticket and board - which made the process very slow and frustrating."

Pro: "more comedies movies and more up to date soccer"

Pro: "This was a very new plane and had extra leg room even in coach."

Pro: "The crew was great. Probably the friendliest people I've ever flown with. There's no way they can make sitting in an economy seat at the back of the plane for 12 hours comfortable; but they did do everything they could to make the flight as enjoyable as possible."

Contra: "See above...on a Nother note, how would any of these passengers be expected to exit a plane in emergency when there is absolutely no room in the plane? This is an accident waiting to happen, assuming the plane to survive the crash"

Pro: "I really enjoyed flight with Lufthansa. Thank you. Food was good, the only thing I would suggest more vegetables and movies were great!"

Pro: "They're were no delays, smooth flight."

Pro: "Everybody left on time and the landing and departing was great even if the track in Cluj was icy or snowy. No entertainment on this flight but i met a friend and was a great chat. Also the sandwich was great and tasty."

Contra: "Have WiFi"

Pro: "The crew was amazing. They answered to my requests politely and helpfully"
Contra: "Some of the plates/tables are not rigid/straight horizontal. Should be checked and readjusted"

Pro: "Good short flight."
Contra: "Open both for passengers to enter terminal on arrival in Bucharest."

Pro: "Short flight."
Contra: "When the passengers walked into the terminal building from the tarmac in Otopeni Airport (Bucharest), BOTH wings of the double door could have been open! Only one was. Otherwise flight was fine."

Contra: "DO NOT FLY THIS AIRLINE they lost my luggage on this flight and their customer service won't even answer the phone. I'm not sure if I'll ever get it back, AVOID AT ALL COST"

Pro: "Leg room, online check in, being on time. Overall ok."
Contra: "Old plane, dry food, not too friendly staff and. Not the best value for money"

Pro: "Good crew, attentive, courteous, communicative !!"
Contra: "Have the screens work ...."

Pro: "Clean."
Contra: "Boarding via bus."

Contra: "Lots of turbulences at landing, due tonthe heavy rain."

Contra: "Not so many movies"

Contra: "My mother (88 yrs of age) solicited help stowing her luggage from one crew member, and was refused!"

Pro: "Crew was very good, professional"
Contra: "You should look for a proper bread,better sandwich and a healthier desert."

Pro: "seats were confortable"

Pro: "Fast boarding"

Contra: "Confort"

Pro: "The plane was fairly new and, for such a short route, quite big (but I guess that was just due to the increased number of passengers, as almost all of the 180 seats were booked)"
Contra: "Almost 3.5h delay, no reason given, a mere croissant offered during waiting time, no transparency about additional delays (it was just 2.5h, initially). Also, despite the aircraft being newer than most Tarom planes, it was cramped, with very little leg room, very cheap trays and no storage space on the back of the seats in front. No warm beverages (no coffee, no tea!!). Will seek compensation for the delay."

Pro: "For the first time, in many years, cabin crew apologized for delay"
Contra: "Flight delayed, cofee= prepare yourself a nescoffee (even at business class"

Contra: "Being late"

Pro: "no other choice to fly amsterdam"
Contra: "no entertainment"

Pro: "short time flight"
Contra: "no entertainment/poor food"

Pro: "The employees were nice."
Contra: "Checkin process moved very slow and we had to run though security check The people at the checkin counter did not know all the bluecard rules and had to go in the back to verify my husband's legal travel docs and that added even more delay for us We got into the plane with delay and then we sat on the runway for a long time All this we could have survived if we could have had food, but they had no vegetarian sandwich options so the only available thing was a tiny strawberry cake"

Pro: "Quick and easy"
Contra: "No food option without meat"

Pro: "Comfy seats"
Contra: "Both flights were on time!!! Comfy economy seats"

Pro: "Food, crew cooperation"
Contra: "It was OK"

Pro: "Food"
Contra: "Flight was late and I almost missed my connection to Tel Aviv plane."

Pro: "FOOD and the crew"
Contra: "everything else: the plane was old and unaccommodating for a 9 hr flight, entertainment was terrible -small and damaged screen- no wi-fi, no electronics charging capabilities. I felt like in a prison"

Contra: "40 minuets delay Bad food No intertatment"

Pro: "Some us above"
Contra: "No leg room between seats"

Contra: "30 min late"

Pro: "Pleasant staff, good flight."
Contra: "Nothing in particular. This was a quick flight, so I didn't expect much in terms of entertainment or food."

Contra: "Flight attendants telling me take off my headphones, this isn't 1999"

Pro: "Everithing was ok!"
Contra: "It was nothing wrong, I feel very well!"

Pro: "On time, direct flight, friendly crew"

Pro: "Staff were cordial and efficient. Boarding was efficient and smooth."
Contra: "Uncomfortable chairs (little legroom, no leaning backs for the seats)."

Pro: "It was good"
Contra: "The babuins that got drunk and made o lot of noise"

Contra: "Connection"

Pro: "Nice crew, roomy seats"
Contra: "Boarding the plane with a bus was a waste of time and exposure to fumes."

Pro: "The flight was on-time. The plane was clean. It is a red-eye flight so I don't particularly remember anything else!"
Contra: "They should abolish passport control. Ridiculous!"

Contra: "Arrived 15min late and I had a tight connection."

Contra: "Lack of entertainment"

Pro: "The food was great, staff nice, generous, and accommodating. Plane comfortable."
Contra: "Boarding often takes a long time, and/or flight is delayed."

Pro: "Nothings"
Contra: "Food will be good in future stuff i want them to be smile more confortable flght"

Pro: "That I landed safely and nothing happened."
Contra: "I felt I was on a very outdated plane, so safety was a concern...luckily everything was good just old seats and service was not special at all."

Pro: "safety fly"
Contra: "seats were too small, food looks not well"

Pro: "Friendly crew"
Contra: "Long wait on the bus out to board the plane"

Pro: "צוות מקצועי טיסה נעימה ובזמן אוכל דרוש שיפור שתיה בשפע נעים לטוס טרום,,"
Contra: "אוכל טעון שיפור לא נורא כל כך לזמן קצר,,"

Pro: "Attentive flight attendants"

Contra: "As I said, check-in for the Bucharest to PRG leg was very difficult. My hotel needed to help. Ridiculous."

Contra: "Passport control is a mess, please help people to understand where to go. What to do.!!!!!!!!!!"

Pro: "Service and punctuality were spot on. No in-flight entertainment for our short flight from Timisoara to Bucharest, so bring a book or e-book. A good sandwich was provided, though. Just found a fare with Tarom and Air France that is half the cost of the other airlines. I would definitely take advantage of this if I were headed overseas again."

Pro: "Legroom"
Contra: "Duty free choice onboard"

Contra: "everything"

Pro: "An average for a short haul flight."
Contra: "Boarding process was not very clear. They took us to a far remote position."

Pro: "Crew, food, boarding, entertainment was great."
Contra: "Polish airlines have their issues, but this was perfect."

Pro: "Crew was nice."
Contra: "Seat not so comfortable."

Pro: "The crew was good"
Contra: "Our flight was delayed both ways and we were late for connecting flight and stayed at hotel for 1 night"

Pro: "The crew were great!"
Contra: "The coffee was pretty bland."

Contra: "After purchasing two tickets we had to sit in different places on the plane, one is all the way in the front, other all the way in the back"

Pro: "Seat comfortable. Entertainment great"

Pro: "I had no issues at all. Checkin was easy and friendly. I had payed for my checked bag online. Boarding was simple and LOT held the flight about 5 minutes so that some connecting passengers could make it. Service onboard was friendly and efficient."
Contra: "Honestly, everything was just fine. Security at Warsaw is a disaster and a nightmare so give yourself a good amount of time. It took 30+ minutes for me to clear and there were only 8 people ahead of me."

Pro: "Crew was nice!"
Contra: "It was an old plane"

Contra: "food"

Pro: "New plane with charger available at every seat even in the economy class. Clean interior, polite crew"

Pro: "New airplane."
Contra: "100% full"

Pro: "calm"
Contra: "the above"

Pro: "nothing"
Contra: "They kept changing departure time from Warsaw to Lviv , and totally we were stocked at airport for 4 hours. Lot didn't provide any drink or food, and also they didn't give us any information about our flight, they just ignored us. We were very frustrated, our kids were hungry and thirsty but nobody from LOT company didn't care about it. They even didn't say "sorry " . I will not recommend this airline to my friends or to somebody else, just be careful with this airline."

Pro: "My fourth experience with LOT in a month. The airline gotta be renamed from LOT to LATE. Also the airport is a complete mess, especially the incredibly long security check lines for transfer passengers."
Contra: "Crews are usually polite an professional. Anyway, my complaints refer to the problems with the Chopin airport and the airline/ certainly, not any crews."

Pro: "The fact that the Dreamliner plane is kind of new, maybe just a few years old. How it is tinting the window The support which you have under the feet The fact that is offering more entertainment on the flight"
Contra: "It will be nice to have inside of the seats a button which can start a massager"

Pro: "Very friendly crew member."
Contra: "If you book a afternoon flight with LOT, you should be aware your plan will mostly arrive late"

Pro: "Nothing"
Contra: "At check in the website did not allow me to purchase checked baggage. I arrived at the airport and paid 80 Euros to check in my 12kilo bag. I bought I would be proactive and pay for the baggage for my return(only 20 euros). I received only a receipt for the 20 euros, but paid 63,250 drams. Something is shady and I feel duped. The flight was over an hour late with no explanation. There was a plane at the gate when we landed, which added to the tardiness of arrival. They were so non Chalant about so many people missing their connecting flights. It was like they already knew they were going to put us on Lufthansa 2 hours later... polish airlines Is awful- the airport personnel even worse. No one respects standing in line. Airport officials kept cutting into the security lines which literally cost me the 5 minutes that I could have made the flight. I am very diasspointed and kayak should not advertise this airline."

Pro: "They had a good selection of movies."
Contra: "Food was terrible. If you’re flying to America, serve American style meals. I missed my connecting flight because we were delayed by 45 minutes but Polish Airlines didn’t provide a hotel voucher so I had to pay for a hotel out of pocket. Rude flight attendants and overall, very uncomfortable experience. I will pay the difference and fly SWISS next time."

Pro: "Good, entertainment, excellent crew"
Contra: "Seats are too narrow"

Contra: "Incomfortable chairs"

Pro: "Left on time. Pleasant crew. Good snack. Smooth flight and landing."

Pro: "Large seats, decent fare - although inconsistent."
Contra: "Chairs are bare minimum and starting to fall apart. Crew is bad. Half amenities don’t work (eg no espresso machines, despite the fact they are installed). Almost no entertainment."

Pro: "The legs room"
Contra: "The food was bad"

Contra: "We could not board at the gate, but had to go down stairs to the tarmac and board a super crowded bus. The bus then took us out farther onto the tarmac to the plane."

Pro: "Actual flight was good & glad to get snacks & drinks at no extra cost"
Contra: "frazzled getting through all the controls & gate distance in such a short connection time"

Pro: "The entire check in process was smoothe and welcoming"

Pro: "Rutine flight"

Pro: "nothing"
Contra: "everything"

Contra: "There was a delay on their first flight and then the same LOT company does not wait for our connection. After that we are send for one night at a crappy 1 star hotel in Warshaw."

Pro: "coffee, snacks."
Contra: "No free wine :-), unlike in flights with Lufthansa or AUA"

Pro: "The transatlantic plane was great."
Contra: "No alcohol 2/2 flights delayed"

Pro: "I like that I flew on a relatively modern plane."
Contra: "The flight was delayed for 2 hours."

Contra: "the flight was 2 hours delay and messed up all the arrangements we have to be picked up also the whole plans needed to be changed and inconvenient for the person supposed to pick us up from airport"

Pro: "food prices, all on time"
Contra: "entertainment"

Contra: "I had to pay 70 Euros for luggage one way, while there was no information that my ticket does not include luggage. Actually, economic tickets (as mine) should have allowed for trips in Europe a checked in luggage according to the company website. I do not find any information regarding how I can pay for my luggage in advance, and not at the airport."

Pro: "Everything"

Contra: "Size for carry-on baggage is different than on Toronto-Warsaw flight."

Contra: "Crew hospitality"

Pro: "Got there on time"
Contra: "The flight managed to take off with no one's luggage on board"

Contra: "The cost to seat comfort was not in harmony."

Contra: "Service"

Pro: "Nice crew, arrival on time, quick delivery of baggage"
Contra: "No in-flight entertainment- could be just provided through wifi"

Pro: "Nothing much"
Contra: "The aircraft was very small with exposed wings and it was very noisy"

Contra: "My seat assignments were changed and I was not able to sit next to my husband."

Pro: "Nice with seats"
Contra: "The announcements in English were not loud enough"

Contra: "Saw some sort of a bug crawling around...perhaps try and have a deep clean of airplane sometimes :)"

Pro: "no problems"

Contra: "This really is more about the flight from paris to Bucharest: I’ve literally never experienced a worse ticketing and boarding process. Old planes, ride staff (even by remarkably curt and abrupt Romanian standards). Broken inline experience. Overall unpleasant. Seems to be flown only by Romanian families with hundreds of pounds of luggage. Like a caravan."

Contra: "could not be delayed"

Contra: "One hour delay"

Pro: "To be going home!"
Contra: "Female crew taking orders then taking ages to ring drinks a d they move on to others instead of finishing what they were doing. Then you're lucky if you get given 1 sugar and no spoon lol."

Pro: "Food was excellent; boarding a litlle bit crowded, but didn't notice as had been busy; crew has been kind and helpful"
Contra: "Unconfortable chair seats; seatbelt too short; tables too low for tall ppl"

Pro: "The flight departed on time and arrived the same. The seat was a tad bit narrow for me but then I am a tall guy at 6'5". Crew was very professional. Ticket cost was a third of what the other airlines were offering for a Sunday fare. I'll definitely use BlueAir again!"

Pro: "Boarding was quick and we arrived on time."
Contra: "When getting to Bucharest we were taken by bus and didn’t have a gate."

Pro: "Everything was quite fast, we were like 15 min before the plan ready with boarding, but then somebody needed medical assistabce and we left 15 min delayed. But that's ok, it's nobody's fault. Baggage arrived very fast in Hamburg."
Contra: "A minus for the Crew because when we arrived in Hamburg, people started to open the baggage boxes although we were still rolling (like 5 min too early) and they didn't say anything, so more people were following. When we arrived, almost all the people who could, had the baggage already with them. This happened in the past but the Crew stopped the people on time."

Pro: "Stupid survey can’t eliminate category that doesn’t ajgpply"

Contra: "I was unable to check n online (although the process was intitated well earlier than 12 hours prior to departure). The system charged y credit card for a seat reservation and then crashed with an error, both on my phone and laptop browser. When I called at 9:00 am (when their offices are open) to ask for help with what happened, I received no answer other than, "the check in system has just closed. I am unable to help you in any way". I booked another flight with another carrier, and did not take this flight., not do I plan to book with them in the future That being said, it is not the job of the employee to defend a poorly working system. Services need upgrade asap."

Contra: "flight delayed by more than 1 hour"

Pro: "Boarding was good, flight and crew were good, had refreshments and food which came as a surprise. Overall I had a very good flight."
Contra: "I liked everything"

Pro: "The added touches make all the difference! We didn’t expect free food and was delighted to receive breakfast. The chairs were much more comfortable than any other plane I’ve been on due to the adjustable head rest, and as a regular flyer to Cyprus, this made a difference. The sweets served just before landing is an excellent idea and something that we do need due to our ears, so this was appreciated. staff were attentive and pleasant."
Contra: "To have the menu and duty free booklet at the beginning of the flight would have been helpful."

Pro: "Flight Attendants very good"
Contra: "Dusseldorf to Warsaw: Boarding terrible including assistance and messaging. - Boarding chaos - Late flight out of Dusseldorf (about an hour) - Just before landing, pilot announced all connections would be made - (and even mentioned chicago) - Connecting flight was gone when I arrived at gate, and I was quick in getting to gate from prior flight - next flight caused 5 hour layover in Warsaw Warsaw to Chicago Boarding terrible including assistance and messaging. - Boarding chaos - Late flight our ot Warsaw (about an hour) - no messaging at gate about reason for delay - kept increasing departure by 5 minute increments; started at 16:40 ended 17:05 (I beleive) - once boarding was complete, pilot said delay was due to wait for connections (boarding was an hour and 15 minutes late). Very frustrated"

Contra: "The plane seemed very old, toilet in poor condition."

Contra: "7hour delayin onnecting flight! Seats on plane torn and very uncomfortable, meal booked but no food available."

Pro: "Flight was delay by 1 hour consequently my luggage did Ot arrive with me to Katowice on top of that there is no more flights today from waw to kat with lot Airline"
Contra: "Serive to pay extra luggage very very slow"

Pro: "The free snack (biscuits and drink). The hard-working attendant (having to stuff all the baggage into the overhead lockers). Boarding at the rear door enabling me to get to my seat early."
Contra: "A slight whistling noise coming from the rear of the cabin, not too bothersome but it's there (I think the plane is getting a bit old). Not being able to disembark from the rear."

Contra: "It was very hot on the plane. There was no legroom in my seat, it was very uncomfortable."

Pro: "company gave out free drinks and snacks"

Pro: "Easy to book on phone no problems getting boarding passes etc."
Contra: "Could not amend my booking tried to check a bag online after printing out boarding pass. Had to pay £46 for a 11k bag each way."

Pro: "Every thing."

Pro: "Very good airport check-in and flight. The Check-in staff were quick and efficient and the Flight Crew were friendly and attentive. It was calm and restful."
Contra: "The internet support. I spent meny hours trying to check-in and upgrade my case allowance from 20kg to 32kg, and failed. When I tried to change the baggage weight to 32kg a charge was added for NOT taking the case PLUS the extra for the 32kg case! The cost of a case is reasonable and I would advise to pay the extra £5 for 32kg for most flights. The on-line Seating Selection is also unreliable, I was seated next to an empty seat which had been showing to be unavailable on-line! A response to my query which I sent to Blue Air arrived when I was in the air on the flight! It only repeated the baggage section of the Confitions document! Thank goodness for the excellent airport check-in staff and the Flight Crew!"

Pro: "On time ,clean aircraft..."
Contra: "Crew was very serious...a smile can make a difference....."

Contra: "Flight was cancelled a week before and didn't get a replacement flight. Got half of my money back. Will never book a blue air flight again !"

Pro: "Flight on time . Attentive crew . Good price ."
Contra: "Lack of leg room ."

Contra: "The actual flight was good, but to try and check in on line is murder..the website needs a totally new revamp, both to & from Larnaca I was unable to check in on line. You enter all your details press confirm and it is supposed to go to the next instruction, but a message appeared then took you back to your previous page and you had to input all your details again..this happened many times before I eventually gave up."

Pro: "The flight was punctual"
Contra: "I got charged twice for luggage and couldn't get a refund"

Contra: "Rude crew, not organised work , not enough space for legs"

Contra: "I had to make my own way home from Manchester.. plane diverted due weather."

Pro: "The food they offer to purchase. Easy check in at the airport."
Contra: "Better seat pitch. I'm not a tall man, but the space is very small."

Pro: "Leg room and reclining"
Contra: "Nothing"

Pro: "staff very friendly and polite ..airplane wasnt full so i get the chance to have a nice fly with my 2 little sons"
Contra: "-"

Pro: "Everything was awesome!!! I am going to buy only from you my next flights."

Pro: "nothing"
Contra: "The agent lady on the desk did nothing to help us get on our flight. She refused to identify herself. We intend to sue the company for the damages caused to us because of this bad attitude."

Pro: "Everything"
Contra: "Nothing"

Pro: "I recomand to Everyone to use the airlines!!Very good quality"
Contra: "Nothing , was everything perfect!The stewardesses very nice"

Pro: "Reliable and friendly staff. Even offered a free soft drink and sandwich on a short haul flight."

Pro: "Can't say that I liked anything at all."
Contra: "1. Poor coordination by the crew members. 2. Been treated with arrogance and superiority by crew members. 3. Disgusting food."

Pro: "comfy seats and a breakfast thrown in !"
Contra: "not much"

Pro: "Leaving more or less on time serving food & beverages on a low cost flight Even though I didnt eat (carb free, there were'nt any friut or vegtebles) yet the idea was thoughtfull."
Contra: "Seats rather narrow"

Pro: "am ajuns chiar mai devreme, personalul foarte dragut si amabil , scaunul comod , mancare si bauturi bune."

Pro: "Good price, comfortable seats, nuce food and candies"

Contra: "No online check-in. 1 hour waiting for nothing."

Pro: "First time flying with them. Strongly recommended!"

Pro: "Staff on board was friendly"
Contra: "Planes were late Issue with on-line check-in Non responsive contact center at high cost per minute Absolutely inadequate space for knees, am 1.93 and my knees were stuck all the way during the flight although I had upgraded to a seat with better space. Old aircraft"

Pro: "The service was OK, we flew on time and the flight itself was pleasant."
Contra: "The interior of the aircrafts looked old and a bit dirty. The feeling is that you are flying on a poor low cost service."

Pro: "Seemed like a technical problem. The pilot wouldn't give up any information."
Contra: "Small seats with little legroom"

Pro: "All was very efficient, food and drink a nice surprise"

Pro: "It took almost one hour in line just to check in. Also, the flight was delayed. They changed the seats and the crew was calling people who had previously booked breakfast because their seats didn't match what they had booked."
Contra: "We almost missed the plane because checking in took over an hour, since they only had one person for the entire flight. In addition, the flight was delayed and the food was not good."

Pro: "Nothing"
Contra: "Ryanair announced that we could postpone the flights without any cost due to corona virus and when I tried to reach them/to change the flight date the change tax was still there."

Pro: "Excellent value."
Contra: "Random seating allocation is a farce."

Pro: "Nothing, only good thing was that the girl at the check-in was very nice and felt bad for the situation, then inside the plane after we landed, the manager was very attentive and nice to me, she heard my complaints and made sure I spoke my part."
Contra: "- They charged me 55 GBP for missing the check-in - They didn't let me facture the suitcase even tho I paid for the priority entrance. I had to throw away my liquid bottles. - While boarding one of the flight attendants told me to walk faster because they were late, even though I had two heavy bags in both of my hands. Then he insulted me in Italian and after I asked him 8 times to tell me what he said to me he told me to shut up and sit down. I sat down for 2 hours in a very bad mood trying to control myself from starting a fight. After the flight I waited and spoke with the manager about it, If I'm not wrong the name of the attendant was Luca and the manager heard my complaints. This was the worse flight of my entire life, I have never been treated so disrespectfully in a plane, I felt humiliated. I will never touch a Ryanair plane ever again. I definitely should be getting a refund for this."

Contra: "More legroom but then I'm tall. Otherwise just what you would expect from a budget airline"

Pro: "I paid extra to allocate seat upon booking. When I went to check in I was asked to pay for seats again. We then had to sit separately. Upon boarding we were asked to pay £25 each for our hand luggage - even though we fly every month with Ryanair back and forth and have never paid before. Rude staff"
Contra: "Staff could be taught customer service skills. and stop taking more and more money off people but advertise as cheap flights because they arent. We have vowed never to use Ryan air again."

Pro: "On time. Fast boarding."
Contra: "Eveything was making cracking noise.. walls, chairs, windows, floor etc.. and we flew in to a thunderstorm that could have been avoided if we took a slower root.. but they rather risk ut than being a little bit late... The windows were white and grey sue to the rainy clouds and then super brigth as lightnings struck.. the plane was shaking like crazy..."

Pro: "Very organized and very easy boarding experience."

Contra: "Ice is not carried on flights by RyanAir"

Contra: "Dilated 2/5h"

Pro: "Boarding was quick and tickets are very affordable."
Contra: "Seats do not recline. No place to charge phone. No WiFi."

Contra: "Boarding took long time took ages for a coffee . Stag and hen parties very loud and rowdy"

Pro: "flight efficient and smooth, thanks"
Contra: "My problem was not flight itself, but boarding from T2 in Charleroi (arrived too early and nearly no facility to eat and wait in a decenta way)."

Pro: "No issues getting on flight pretty straight forward."
Contra: "N/A"

Pro: "Short flight and we arrived safely. Relatively inexpensive."
Contra: "The entire process was chaos. First you wait in a crowd to find out which desk to drop your bags and/or check in. Then you race there with the herd. Then with another herd to the gate. After heading down what seems like a boarding ramp you go outside, then into a holding pen. It’s a giant metal shed that looks like it was made for cattle. Then after standing there for 30-40 minutes, you go outside again to board the plan. On board, there were no amenities, but that was expected."

Contra: "They charge extra for everything! Who can print their boarding pass while traveling?! And there’s no way to print it well in advance. The seats were very uncomfortable and not one staff member smiled the whole time. I won’t take the airline again no matter how cheap it is"

Contra: "The crew were soooo rude to everyone! Their card machine to buy drinks wasn’t working so they had to take cash but they didn’t have change! They charged 4 pounds for water. Then they were selling scratch tickets AND perfume and jewelry! THEY EVEN SPRAYED PURFUME ON THE PLANE! It gave me such a trrrible headache and made me even more nauseous than I already was from the flight!!! So smelly!!! The seats didn’t recline And my husbands seat was ripped. So terrible all around!!!"

Pro: "Price, flight crew."
Contra: "The gate was in a sheet-metal hangar outside the terminal alongside the parked plane, no bathroom or seating. We had to line up for the plane outside in the night air for 30 minutes before boarding. We were overcharged for checked baggage."

Contra: "The flight was delayed"

Pro: "Flight was good"
Contra: "Check in was mad"

Contra: "This is my first time to fly with Ryan Air with unforgettable exciting experience. Check in T2A and depart at 'T2B , no flight details ."

Contra: "I don't think it was very clear when I made the reservation that paying for a checked bag was only one way. I would like to have some reminder or notification that I had selected only one way. I was surprised to have to pay for the bag on the way back. And it was significantly more than on the website."

Contra: "Delayed at Stansted due to Donald Trump"

Contra: "Check in was chaos"

Pro: "Nothing. They treat people like animals."
Contra: "The hidden fees, the service, the constant delays without reason or apologies, the filthy planes, just terrible overall. Will never fly with them again. Pay more and avoid this airline."

Pro: "Low cost"
Contra: "Passengers treated like cattles. Not prepared at all"

Contra: "Boarding was not convenient, a lot of walking outside and standing near the plane. We were not offered just water for free. The worst thing: husband and wife with one checked in bag and one carry on bag can't board together, should board in different time."

Pro: "Price"
Contra: "Lateness and the waiting in the area to board with about 6 other flights in a small area with confusing announcements"

Pro: "Not much"
Contra: "Had tickets with reserved seats. Check-in counter opened only shortly before flight. I checked a bag at the counter (not at the gate) and was surprised to learn that the fee was 40 Euros instead of the expected 25. We were marched outside to stand for 15 minutes before anyone was permitted to board."

Pro: "No pude abordar por un error de la gente de atencion al cliente y despues viaje por otra aerolinea pagando nuevamente mi pasaje"

Pro: "Nothing"
Contra: "I used my carry on suitcase for a Ryanair flights in Brussels and for multiple other flights with other airlines and had no issues. At Ciampino they told me my bag was too large and forced me to pay 50 euro to bring the bag on. I explained to them I've had no problems prior to this flight and they did not seem to care. I won't be flying Ryanair again."

Pro: "The flight was great and all"
Contra: "The fact that qhen i bought on your app it said 23euro and when i got in the airport i had to pay 165euro to get on board... wth??? Still don’t understand that part would you be able to refund me that part since you didnt told the real cost.. thanks"

Pro: "Cheap prices"
Contra: "Uncomfortable"

Pro: "Made me pay 50 euros for a small trolley that was a bit above the requested dimensions though it fits well to the over head bins. Apart from this - nice crew and a pleasent flight"
Contra: "Too tough with measuring the trolkey bag. On the eay from my homeland ww had no challenge with the same bag"

Pro: "If you just need to hop across countries and can get by without knowing your seat or without a big bag, take Ryan. They’re reliable and you get exactly what you pay for."
Contra: "You’re not going to like it if you don’t like to get nickled and dimed to death. Check in and print a boarding pass before you get to the airport...it’s 50 quid if you check in in person!"

Pro: "Flight boarding was delayed but arrived on time to the destination. Cheap flight"
Contra: "No entertainment or free snacks/water. Flights were cheap but you can't cancel them, just modify the reservation. I bought the return flight to a different airport by mistake but i was not able to cancel"

Pro: "Cheap flights - that’s about it for the positives.."
Contra: "- Clear policy to split people up unless you pay for seats. They. Seem to deny this but it’s as obvious as it gets. Makes boarding much slower as people try to switch seats - They check in 50% of hand luggage bags on every flight - why not offer the chance to check in small bags for free up front rather than make people scramble for valuables after being forced to check in hand luggage - Very poor seats - uncomfortable and cramped"

Contra: "Flight was delayed."

Contra: "Having to pay extra for everything!"

Pro: "Efficient"

Contra: "Staff at the check-in desk was rude and condescending."

Contra: "The flight did not fly out of the airport I selected thru kayak. I missed my flight because I was unable to make it to the correct airport in time. I will NEVER use Kayak again."

Contra: "Complete chaos at the airport, with no real queue. Just had blobs of people crowding around counters with no indication of which one to got to if you needed to check in, print a ticket, or check a bag. No one was available to answer questions about which counter to go to, and when you finally waited and got to a counter, the attendants were very dismissive and rude."

Contra: "I didn't like the fact that I had no access to my email until an hour and forty minutes before my flight and then saw I had to check in online witch I tried doing once I saw the email and because I was late by 10 minutes they charged me more than what I paid for my tickets! So wrong! And they were so rude about it at the airport! I will never fly with them again."

Pro: "Nothing"
Contra: "The crew is not welcoming, cramped seat, long line and force to check in my bag and paid 50euros."

Pro: "Fast efficient service"
Contra: "Some times cold crew"

Pro: "Son muy organizado"
Contra: "Todo estuvo bien"

Contra: "We purchased our tickets through Kayak. Ryanair website was not accessible to add luggage and check in. On the check in counter, we were not allowed to check in because they claimed that we had to check in online. We contacted the Ryanair desk to solve the problem, and we showed them that we are not able to access the website to check in. Eventually, they forced us to buy brand new tickets or we would have missed our flight."

Contra: "Don't even get water on flight pretty cheap"

Contra: "Seats are too small and don't recline. There's no entertainment. We sat on the aircraft for a hour without any explanation on why we were waiting."

Pro: "Liked nothing. Only booked this airline because of the price."
Contra: "Online baggage size requirements were different from the baggage sizing containers at the airport (at the airport they were smaller), so despite having a bag smaller than what's listed online I was forced to pay to check it at the gate, and they were rude about it to top it off. Boarding was disorganized and slow, and we arrived late because of it."