Contra: "Boarding... always boarding being confuse! Tarom flights are... difficult to understand why this happens"
Pro: "Comfortable’ish seats, left on time... arrived early!"
Contra: "Boarding is, continues to be, a big issue! Not organized, everyone trying to jump ahead of others..."
Pro: "that I succeeded to get home"
Contra: "air conditioning in the plane"
Pro: "The check in was very rude and moody for no reason. He was not accommodating with the seating arrangement"
Contra: "Ask the staff not to be so moody for no reason at all."
Pro: "Crew was amazing and helpful."
Pro: "Good short flight."
Contra: "Open both for passengers to enter terminal on arrival in Bucharest."
Pro: "Short flight."
Contra: "When the passengers walked into the terminal building from the tarmac in Otopeni Airport (Bucharest), BOTH wings of the double door could have been open! Only one was. Otherwise flight was fine."
Pro: "It was fast and on time"
Contra: "mmmm food ))"
Contra: "Everything could be better, lost the second connection to Cluj"
Contra: "Boarding via bus."
Pro: "On time. Clean ."
Contra: "less lights while fly"
Pro: "seats were confortable"
Pro: "entertainment was good"
Pro: "as if we were at the beginning of aviation"
Pro: "The whole process was very enjoyable in the flight was really nice I loved it"
Contra: "I am not used to going through Baggage Claim and then checking in again at airports but after I figured it out it was ok"
Pro: "The plane was fairly new and, for such a short route, quite big (but I guess that was just due to the increased number of passengers, as almost all of the 180 seats were booked)"
Contra: "Almost 3.5h delay, no reason given, a mere croissant offered during waiting time, no transparency about additional delays (it was just 2.5h, initially). Also, despite the aircraft being newer than most Tarom planes, it was cramped, with very little leg room, very cheap trays and no storage space on the back of the seats in front. No warm beverages (no coffee, no tea!!). Will seek compensation for the delay."
Pro: "That I didn't die in Chisinau"
Contra: "Spending the entire time I was in Chisinau at the airport vomiting by some out building on the edge of the property. TAROM gave me food that made me sick. On the flight back, a bunch of people were handing those sandwiches back to the stewardesses after looking at them. Now I know why. I went to 25 countries on this trip, and this was low-light number either A1 or A2, depending on how the other thing shakes our financially. I had 3 flights on TAROM, and only one of them sickened me to the extent that I had to throw up."
Pro: "For the first time, in many years, cabin crew apologized for delay"
Contra: "Flight delayed, cofee= prepare yourself a nescoffee (even at business class"
Contra: "Not enougth time after checkin"
Contra: "The flight was 1 hour late to depart"
Contra: "The airline lost my checked bag"
Pro: "short time flight"
Contra: "no entertainment/poor food"
Pro: "Boarding was good, flight and landing"
Contra: "Had to go through security check in Istanbul"
Pro: "Received a banana with my meal"
Contra: "I was one of about 50 passengers who arrived in Bucharest to discover their bags had not been put on the flight. Due to spending over an hour in the airport sorting this out, and the flight being highly delayed, I missed my connecting flight."
Contra: "They only serve pork meat that was not good"
Pro: "FOOD and the crew"
Contra: "everything else: the plane was old and unaccommodating for a 9 hr flight, entertainment was terrible -small and damaged screen- no wi-fi, no electronics charging capabilities. I felt like in a prison"
Pro: "Some us above"
Contra: "No leg room between seats"
Pro: "the lady in your desk was nice and extremely helpful. We dad a problem with the registration of one of out tickets. She solved it for us/ She did her best to give us the places we asked for. Excellent attention. Sorry I do not know her name."
Pro: "Everything was excellent"
Contra: "The stuff was outstanding"
Pro: "All 4 flight attendants were smiling and very courteous ...:-)"
Contra: "Such a short flight"
Contra: "Flight attendants telling me take off my headphones, this isn't 1999"
Contra: "At destination we received the stroller damaged, with missing inter- connecting pieces"
Pro: "Quick boarding, Cordial crew. We got from here to there efficiently."
Contra: "No "flight experience" - it felt more like riding the bus - we got on, drank some water and before you knew it we were landing."
Contra: "Arrived 15min late and I had a tight connection."
Pro: "Flight was friendly, surprised we still got food for a 03:40 flight that was only 2 hours long. On time boarding for once."
Contra: "Way too early of a flight, had trouble sleeping on plan."
Contra: "No vegetarian food option. Pretty poor food as a whole. No entertainment unless one connected to their WiFi. Crew rather basic as far as manners are concerned. I got treated better on Romania-based low cost flights."
Contra: "Food will be good in future stuff i want them to be smile more confortable flght"
Contra: "old plan, dirty. food was terrible"
Contra: "My baggage was left in Paris and flown with the next flight"
Pro: "The sandwich was yummy."
Contra: "Everything was fine"
Pro: "Attentive flight attendants"
Pro: "Flight didn't exist."
Pro: "The airplane was in a good condition"
Contra: "Crew members bored, without any mood of working"
Contra: "Crew members were rude, unfriedly. In the plane was very hot."
Pro: "the crew on board was very nice and friendly , sitting was good"
Contra: "we had an un announced delay ,there was not mention priority business class while boarding and food on board was not a nice choice"
Pro: "Everything was perfect! The cabin crew were great to talk with :)"
Pro: "Quick Boarding, good food, decent comfort through the flight."
Contra: "We were rushed to board, but there was a huge group that hadn't even boarded yet, so it was slightly annoying."
Contra: "Late by 1 and 1/2 hours. For only a 1 hour flight"
Pro: "The professionalism of the crew, the generous snack (on a 30-min. flight), the smooth, efficient boarding, the punctuality of the departure, the timely delivery of the luggage upon arrival."
Contra: "I liked everything."
Pro: "Cheap! And fast"
Contra: "No everything was perfect"
Pro: "The crew."
Pro: "Friendly crew. Good leg room."
Contra: "Magazine racks on back of seats would have been good."
Pro: "All great and ontime"
Contra: "All good no issues"
Pro: "Flight left on time. Reasonable price. Friendly staff."
Contra: "Priority boarding didn't really work."
Pro: "Good flight and cabin service - on time."
Contra: "Long walk to gate. Boarding was like herding cattle. Far too few seats in departure lounge."
Pro: "Although I had a 40 minutes flight, it was really good. The crew were very amiable and fun. All amazing!"
Pro: "Friendly stuff, good price."
Contra: "Delay at the airport, also didn't take off anytime soon. We were sitting for over half and hour in the plane. Seats are very cramped too. People over 1.80m / 6 foot have to book an extra seat with more space, otherwise you won't have an convenient flight."
Pro: "It was on time as always"
Pro: "Ease of boarding with priority."
Contra: "Long wait to board, stairs up and down for tarmac stairs to plane and off of plane."
Pro: "Check in was very efficient"
Contra: "I recently had hip surgery. The amount of space available was horrible given my already limited mobility and pain."
Pro: "Nothing but the price."
Contra: "Customer service is not existent! Ryan Air rep actually said to me that helping me was not her job! Closed the ticket counter before all flights were done and wouldn’t help me print my boarding pass. The flight was two hours delayed.Then the boarding was so hectic- sitting on a crowded floor in the airport waiting the board the plane. Gave no reason why the flight was delayed so long. No apology. Nothing for our troubles. Terrible attitudes and no organization."
Contra: "Delayed , everything is nickel and dime"
Pro: "Not much"
Contra: "Toilets needed a good clean, they also smelled stale"
Contra: "Two hours delay"
Contra: "As usual with ryan air it's all about the cash. Missed my flight because of lip balm and a baggage check and then when I asked for help. They basically did nothing. I will never fly with you again. Luckily managed to get a B.A flight for £95.00 the same day and Ryan air wanted £413.00"
Pro: "Crew: cheerful, kind Smooth flight"
Contra: "Very crowded conditions at the gate and on board"
Pro: "Good price, timeliness"
Contra: "Known features-split seating,snow walk to plane,weird airports,non-stop service trolleys"
Contra: "Bumpy Landing! Very expensive for a very basic service"
Pro: "Automatic checkin done by kiwi, with boarding tickets sent to email."
Contra: "Separate seating. Two of us flew under one booking. We got seats at opposite sides of the airplane, although there were seats available to sit together"
Pro: "Friendly staff... Arrived in peace"
Contra: "For the low cost flight it was flawless"
Pro: "Nothing was good about the airport. Long lines, unfriendly staff, lack of seating."
Contra: "At SXP there was no separate line for security for those who purchased priority boarding like at many other airports. I almost missed my flight because of the line. I don't honestly think there's a point in buying priority from SXP because it doesn't help here."
Contra: "Extort money for no pre boarding. Also, no beverage service on flight. But did roll around cart yo dell stuff. Also, didnt sit eith my wife"
Pro: "I think the crew were ok. But I didn't need them for anything. I guess I'm happy they were not rude or miserable themselves. They seemed upbeat which was the only positive thing about this whole trip. Plus I think the pilot stepped on it, cause I think travel time was less than what was planned (I might be missing taxiing time though, so not sure)."
Contra: "Well, I can't say I wasn't entirely expecting this. There was over an hour and half delay. Nothing announced. We were in the dark. The plane didn't arrive on time, nothing announced. Boarding was delayed, nothing announced. When boarding was complete, there was an indefinite delay that was only announced quite a bit later. Anyway, the whole experience, including naming Charleroi airport as "South Brussels" is not something I intend to repeat."
Pro: "Smooth flight, uneventful"
Contra: "Waiting in the rain for boarding- Not very good planning and organized"
Pro: "Short cheap flight"
Contra: "Nickel and dime charges for EVERY "extra" Flight was 1/2 hr late!"
Pro: "The fees as absurd. The staff in airport and on plane are rude. I should have spent $15 more to fly Alitalia and had a free check-in and a free bag. Ridiculous, had no idea they charge for everything... if u have a non-European Union passport to check-in, there's a different fee for that!!!"
Contra: "Late boarding, and unfriendly, almost nasty crew. Was a 6am departure and the whole plane of people wanted to sleep as you can imagine, and announcements were made almost the entire hour and fifteen minute flight! The fees for everything were ridiculous... surprised I didn't have to pay to breath! Never again onRyanAir for me! NEVER!"
Pro: "At least this time was on time"
Contra: "Everything else"
Pro: "Crew seemed nice"
Contra: "An hour late to arrive. Paid for priority boarding and was taxied to plane to priority boarding was waist of money"
Pro: "Nice, not that noisy"
Contra: "Other passenger a bit loud"
Contra: "Poor customer service specially in Berlin"
Pro: "Ease of use"
Contra: "Over an hour delay"
Contra: "The flight delayed for eight hours with no explanation provided. The crew/staff were rude and inconsiderate of the noise level in the plain. The return plane did not provide any English announcements, leading me not to understand a word of what they were announcing."
Pro: "The flight was on time and the crew members were courteous. The landing was alright and we got where we needed to go. I don't mind checking in online as well. It saves the hassle of standing on long lines to get on the plane."
Contra: "The airplane was small so I naturally expected the flight to be cramped to a certain level. It was indeed cramped but not all that bad. However, it was considerably warm inside the plane as if the AC was having issues. The other funny thing was the crew members selling items like it was Walmart. Everything from fragrance to selfie sticks to tablets were being sold on the flight, which was kind of annoying."
Pro: "Was what I expected."
Contra: "The number of people who choose to keep going up and down the aisles and not sit in their seat. Pay to sit next to your friend if you are that bothered. Made the hostesses job much harder to serve drinks quickly as had to keep moving back and forth to accommodate people walking by"
Pro: "Boarding and deboarding were both a little hectic. Crew was pleasant and spoke both english and Italian."
Contra: "The cabin seems cramped, and seats not comfortable. My knees were hitting the seat in front of me, and I'm only 6'. Luckily my flight was only 1.5 hours."
Pro: "* the fast track really works. gained like 20-30 minutes. but that's with any airline if you take off from ciampino airport in rome. * the priority works ok as well. huge plus. but you are a target of "oversize" luggage. see my other comments. * seat reservation also works as advertised. although you might get away just fine with them assigning you a seat. those little planes fill up pretty quick so it's a good idea you get those add-ons to your ticket. they do add up to your ticket though."
Contra: "* carry-on luggage. they mean a small backpack or super small carry-on like the ones kids use. if it's regular airline carry-on regardless of weight, they charge you €50 on the spot. then you allowed to take it on board with you. pay up or take another plane. not even obi wan kenobi could get away with it. "this is not the carry-on you are looking for" -(crickets) cash or credit card sir?" * i saw others with the same carry-on i have and they didn't get charged. some others did just like me. * the planes are just shuttles. imagine a mini van with wings with no reclinable seats. * stick to alitalia or any other well known airline. it's a __lot__ cheaper overall and better service/quality"
Pro: "We may be able to find cheap tickets with Ryanair but this also comes with horrible service. They charge 3 euros for water ( in flight) and if for some reason your phone stops working and you have not printed your passes they charge 45 euros to print your tickets. We may be able to find cheap tickets with Ryanair but this also comes with horrible service."
Contra: "1.5 hours late on board, but they kept insisting it was on time. Don't know if hey were trying to avoid some kind of delayed statistic, but we landed in Rome over an hour late."
Pro: "Flight on time, friendly crew"
Contra: "Had to wait standing in queue for 1 hour beford boarding"
Pro: "Crew was friendly and helpful."
Contra: "Additional costs after the initial ticket were excessive."
Contra: "Pilots approach and landing speed too fast and erratic. Flight stewards unfriendly. Will NOT fly with again."
Contra: "No one knew where the boarding gate was."
Pro: "Not much"
Contra: "2.5 hours late for a 60 min flight. Got given snack tokens as compensation but they applied only to airport shops that were all shut"
Pro: "Price! cannot complain about the price. Flight were on time."
Contra: "Airplanes are like buses, no enough leg room, the seats don't recline, they are not clean. It is obvious they are lean and have cut operation cost to the minimum. I will not flight if the flight is longer than 2 hours..."
Contra: "We were not told what the problem was and left to wait hours in the airport. the plain go to destination around 4 am instead of 10:30 pm."
Pro: "Started pretty decently even though the waiting room after customs was hot as hell. Boarding went pretty smoothly. As we were about leave, almost on time, cabin crew had executed security precautions and measures, we were suddenly informed by cabin crew we had to wait for other passengers after all that were initially held up for security issues. Even though pilot was told to leave without them, it seems pilot decided to wait for these passengers after all. Cabin crew said 'it seems it will only take 5min' it actually took 1h20 til we actually left and took off. No update whatsoever during that 1h20. Anyways, I understand we don't pay much for these flights therefore shouldn't expect much from your company but man, communication is key. Cabin crew was very poor in communicating, and I believe pilot took a poor decision waiting for these ppl"