Găsește zboruri ieftine de la Europa către Suceava

Contra: "could not be delayed"

Contra: "I missed my flight because my previous flight was delayed 2.5 hrs"

Contra: "One hour delay"

Pro: "Food was excellent; boarding a litlle bit crowded, but didn't notice as had been busy; crew has been kind and helpful"
Contra: "Unconfortable chair seats; seatbelt too short; tables too low for tall ppl"

Pro: "The flight departed on time and arrived the same. The seat was a tad bit narrow for me but then I am a tall guy at 6'5". Crew was very professional. Ticket cost was a third of what the other airlines were offering for a Sunday fare. I'll definitely use BlueAir again!"

Contra: "I was not allowed to take the push chair on board even though on the inbound flight was ok to do so. I have purchased the push chair especially so I can take it on board. Disappointed."

Pro: "The crew was well trained, kind and receptive. The pilot managed to drive through a storm and even arrive 10 minutes faster after leaving 5 minutes late."
Contra: "Passengers traveling with pets took our reserved seats. The places for our baggages were occupied. When addressing this issue, we were told to move further ahead to empty seats. There was no meal included, and the one we purchased could not be paid by POS."

Pro: "I canceled the flight 6 weeks ago, no refund issued."
Contra: "I canceled the flight 6 weeks ago, no refund issued."

Pro: "Boarding was quick and we arrived on time."
Contra: "When getting to Bucharest we were taken by bus and didn’t have a gate."

Pro: "What to like? The rudness? The delays? Or the fights on board!!!"
Contra: "The flight was delayed with nearly 2 hrs. Cabin crew were rude made as feel very uncomfortable. This flight as whoke was the worst one I have even been too. Never ever again. BLUE AIR NEEDS TO SORT ALOT OF THINGS BEFORE OFFER SUCH SERVICES"

Pro: "Stupid survey can’t eliminate category that doesn’t ajgpply"

Contra: "flight delayed by more than 1 hour"

Pro: "Boarding was good, flight and crew were good, had refreshments and food which came as a surprise. Overall I had a very good flight."
Contra: "I liked everything"

Pro: "Clean enough"
Contra: "Charged £60 for hold luggage because the airline’s unstable website wouldn’t allow me to book in advance (£20 extra in the airport). Plane was delayed because they were late allowing passengers to board and missed the runway slot. Seats were uncomfortable - it was an older airframe."

Pro: "The added touches make all the difference! We didn’t expect free food and was delighted to receive breakfast. The chairs were much more comfortable than any other plane I’ve been on due to the adjustable head rest, and as a regular flyer to Cyprus, this made a difference. The sweets served just before landing is an excellent idea and something that we do need due to our ears, so this was appreciated. staff were attentive and pleasant."
Contra: "To have the menu and duty free booklet at the beginning of the flight would have been helpful."

Pro: "Flight Attendants very good"
Contra: "Dusseldorf to Warsaw: Boarding terrible including assistance and messaging. - Boarding chaos - Late flight out of Dusseldorf (about an hour) - Just before landing, pilot announced all connections would be made - (and even mentioned chicago) - Connecting flight was gone when I arrived at gate, and I was quick in getting to gate from prior flight - next flight caused 5 hour layover in Warsaw Warsaw to Chicago Boarding terrible including assistance and messaging. - Boarding chaos - Late flight our ot Warsaw (about an hour) - no messaging at gate about reason for delay - kept increasing departure by 5 minute increments; started at 16:40 ended 17:05 (I beleive) - once boarding was complete, pilot said delay was due to wait for connections (boarding was an hour and 15 minutes late). Very frustrated"

Pro: "They are more professional and helpful. Really seemed like they knew what they were doing. The flight crew was accommodating and polite. The plane was very comfortable"

Contra: "The plane seemed very old, toilet in poor condition."

Contra: "Flight was rescheduled for 3 hours later than original departure. Check in opened less than two hours before the rescheduled flight time so everyone was stuck waiting at check-in for hours. We couldnt even go in and relax inside at restaurants or the gate because online check in wasnt available. Then the flight was further delayed with no news about when the new take off would be or why the delay. Finally boarded a tiny plane that had propellers and a loud take off, if you easily fright on planes probably not the best choice for you. And then someone started smoking on the flight and the attendants had to announce again that smoking wasnt allowed. On and off throughout the flight it smelled like someone was smoking so I wonder if it was even coming from the cockpit."

Pro: "The free snack (biscuits and drink). The hard-working attendant (having to stuff all the baggage into the overhead lockers). Boarding at the rear door enabling me to get to my seat early."
Contra: "A slight whistling noise coming from the rear of the cabin, not too bothersome but it's there (I think the plane is getting a bit old). Not being able to disembark from the rear."

Contra: "It was very hot on the plane. There was no legroom in my seat, it was very uncomfortable."

Contra: "It was very hot on the plane. There was no legroom in my seat, it was very uncomfortable."

Pro: "Crew, polite and friendly"
Contra: "delay of more than 6 hours and incorrect information"

Pro: "company gave out free drinks and snacks"

Contra: "They change the fly departing time with 12 hours before I was flying"

Pro: "Easy to book on phone no problems getting boarding passes etc."
Contra: "Could not amend my booking tried to check a bag online after printing out boarding pass. Had to pay £46 for a 11k bag each way."

Contra: "Flight was cancelled a week before and didn't get a replacement flight. Got half of my money back. Will never book a blue air flight again !"

Pro: "Arrived early to destination"
Contra: "Lack of entertainment also limited drinks"

Pro: "The flight was punctual"
Contra: "I got charged twice for luggage and couldn't get a refund"

Contra: "Rude crew, not organised work , not enough space for legs"

Contra: "I had to make my own way home from Manchester.. plane diverted due weather."

Pro: "The food they offer to purchase. Easy check in at the airport."
Contra: "Better seat pitch. I'm not a tall man, but the space is very small."

Pro: "Leg room and reclining"
Contra: "Nothing"

Pro: "free breakfast great staff"

Pro: "Free drinks, cheap flight and fairly comfortable!"
Contra: "No allocated seat."

Pro: "Cheap in price, unexpected free snack on outbound flight, relaxed attitude to luggage, both hold and carry on, chartered unscheduled flight after original was cancelled"
Contra: "The fact our original flight was cancelled and we were delayed by 7.5 hours. They communication from the airport crew was little to non and flight time changed 4 times. They even told us difinitively that we would board at a certain time only for us to actually board nearly 2 hours later. They, without a doubt, knew the rescheduled flight time but strung us on anyway - I believe this was so they could save money on hotels"

Pro: "nothing"
Contra: "The agent lady on the desk did nothing to help us get on our flight. She refused to identify herself. We intend to sue the company for the damages caused to us because of this bad attitude."

Pro: "Everything"
Contra: "Nothing"

Pro: "I recomand to Everyone to use the airlines!!Very good quality"
Contra: "Nothing , was everything perfect!The stewardesses very nice"

Pro: "Food"
Contra: "Space to sit, especially when seated in the middle"

Pro: "Can't say that I liked anything at all."
Contra: "1. Poor coordination by the crew members. 2. Been treated with arrogance and superiority by crew members. 3. Disgusting food."

Pro: "Leaving more or less on time serving food & beverages on a low cost flight Even though I didnt eat (carb free, there were'nt any friut or vegtebles) yet the idea was thoughtfull."
Contra: "Seats rather narrow"

Pro: "am ajuns chiar mai devreme, personalul foarte dragut si amabil , scaunul comod , mancare si bauturi bune."

Pro: "Good price, comfortable seats, nuce food and candies"

Contra: "No online check-in. 1 hour waiting for nothing."

Pro: "First time flying with them. Strongly recommended!"

Pro: "Staff on board was friendly"
Contra: "Planes were late Issue with on-line check-in Non responsive contact center at high cost per minute Absolutely inadequate space for knees, am 1.93 and my knees were stuck all the way during the flight although I had upgraded to a seat with better space. Old aircraft"

Pro: "The service was OK, we flew on time and the flight itself was pleasant."
Contra: "The interior of the aircrafts looked old and a bit dirty. The feeling is that you are flying on a poor low cost service."

Pro: "Seemed like a technical problem. The pilot wouldn't give up any information."
Contra: "Small seats with little legroom"

Contra: "More leg room and reclining seats"

Contra: "Very very bad."

Contra: "WizzAir's service. The flight had an 8 hour delay due to bad weather, while Tarom had a flight on the same route, under the same circumstances, and managed to fly to and from Valencia within a much more acceptable 2 hour delay."

Pro: "Smooth"
Contra: "All was fine"

Pro: "One of the very rare on-time, efficient and smooth flights with Wizzair. Check-in was fairly quick and incident-free, despite some of the other passengers reporting problems with the procedures and the staff. Boarding was quick and the flight actually arrived 10 minutes earlier than scheduled."
Contra: "As usual, the cabin crew is adequately polite, but not overly friendly, the food & beverage range is mediocre and overpriced at best and the entertainment is virtually non-existent."

Pro: "Crew"
Contra: "Weirds sounds near first rows -- like compressor working or something"

Contra: "Flight was late abolutnie 1 hour"

Pro: "We landed"
Contra: "Customer service, communication between check in and boarding agents, clear rules. On time departure as opposed to 60 minute delay on the runway"

Contra: "The seats are cramped and you have to pay for snacks and water"

Contra: "Delay on departure and no bus at arrival"

Pro: "I liked that we were not late and that the late coming priority guests were told to pay attention next time. Take off and landing were both nice."
Contra: "Boarding was a little slow and we were somewhat late."

Contra: "Better organization on the boarding process, i.e. separate lines for priority and normal."

Pro: "mi-a placut pretul"
Contra: "au transformat cursa aeriana intr-un butic"

Pro: "Price of ticket"
Contra: "Seats are terrible."

Pro: "Kind stevards clean plane no delay"
Contra: "More comfortable seats but this is low cost company :)"

Pro: "On time departure"
Contra: "We arrived at the airport 2.5 hours earlier than departure as suggested. They opened check in for Naples on the boards but the agents would not let anyone for Naples check in/bag drop. Once allowed it was chaos in the line. Once we got through security our flight posted as “boarding”. We got there in time but the unnecessary rush was uncomfortable and chaotic."

Contra: "Did not fly. They wanted $100 to check my bag. I flew another airline."

Contra: "Lost luggage. 3 days since and still no luggage.And they don't have a customer service phone number that I can call. Very dissapointed. I guess that's what you should expect from a low cost flight company. I will never book a flight with them again."

Contra: "2 hrs late and we missed all our following connections as a result."

Contra: "Not even a roll for a 5 hour flight! They ran out and then wanted to charge £3.50 for a coffee when they ran out of food to even buy! Staff were not friendly at all."

Pro: "Good legroom and comfortable seats"

Contra: "Had to stand in the sun for about 30 mins waiting to board. Had to buy a bottle of water for £2.5 why can’t they just pour a glass of water or even sell at a reasonable price."

Pro: "There wasn't any delays, perfect landing"

Pro: "The Crew was excellent"
Contra: "The boarding process was terrible, took a long time - few and not enough boarding and suitcases counters, which made people wait for a long time and even let others to pass them in line because their flight was earlier. due to this our flight was late by 45 minutes. the food was too expensive."

Pro: "Cheap."
Contra: "Last minute boarding change & overall 1 hr delay"

Pro: "I asked for a cup of water for my child and they gave me a bottled water. Then they charged me 2.50 euros. Their credit card processing machine was not working properly, which was frustrating: the flight attendant got frustrated and had to come back again until she can process my payment."

Pro: "Mobile app is very good, but just allow you to download boarding pass on PDF version right at the moment of the check in"
Contra: "They didn't let me flight. Even that I did the online check in 24 hours before they didn't send me the boarding pass on PDF format via email. Also there were no way to download it from the mobile app or the website. I was in the airport 2 hours before and they didn't want to print it for me even that I showed all the online check in confirmation. They requested that I pay €35 Euro for the airport print. I submitted a complain and hope to get a credit or refund. Confirmation code: L3QZWB"

Pro: "Excellent pilot"

Pro: "The staff - friendly, polite,, helpful and a nice uniform! No silly uncomfortable and unsuitable as in some airlines. Reasonably clean. Good price for a glass of wine and pac of dry fruit."
Contra: "Unable to understand tanoi messages - mumbling & too fast. Could not make out most of what staff said including why there was an hour's delay and safety procedures. If i were to bring an oversized and too heavy handluggage on board no doubt I wouldn't get away with it ! However the number of large and heavy bags passengers brought on board last night was ridiculous . It was a real struggle for people to find lockers for.their bags. Some people had quite a few. Delays take off and creates unnecessary chaos. Couldn't understand why I had to pay to check in online, obviously missed that when bookrd. Although I recall reading that it will cost if you check in the airport- so most likely my error. No facility or button to print boarding pass once checked in. No contact us button - I would like to change seat I booked for return but cannot see how to do this on line."

Pro: "Purchased priority boarding for a change which was nice to be able to not have to jump in the queue quickly. Boarding was fine and the crew were very friendly and professional. The extra legroom seats over the wing provided a good extra space."
Contra: "The cleanliness of the plane was not good, the carpets were fraying and the seats were old and tired. The seats were positioned too upright and there was no option to recline the seat so it was a very straight seat for 2hrs on the flight."

Contra: "Black group seemed to be singled out for more than one bag hand luggage but others were not. They were the only black group on the plane. Others let through with more bags 1ith no question."

Contra: "So cheap."

Contra: "Altough I bought prioroty boarding, the ground handling staff did not take this into account so everybody boarded the same time."

Pro: "Cheap flights and convenient airport"
Contra: "Seats uncomfortable and hot"

Pro: "Cabin Crew and Pilot did their best"
Contra: "Flight was delayed and landed in Birmingham instead of Luton, due to Luton being closed at midnight"

Pro: "Crew were friendly! The app for the journey is good."
Contra: "announcements a little muffled. A delay caused us to wait on the bus for a good half an hour which was somewhat uncomfy, and the plane was very warm. couldn't take my shoulder bag on as well even though I could've put it under the chair, which I feel like is a sneaky way of making you pay for the speedy boarding thing."

Pro: "Cooperative and kind crew. Excellent service. Pleasant flight, great landing and take off."
Contra: "NA"

Pro: "nice servers"
Contra: "no kosher food for free"

Pro: "I was lucky to be seated next to the emergency door so I had a very comfortable seat. Also, the crew was very attentive."
Contra: "The flight departed around half an hour late."

Pro: "New aircraft"
Contra: "Boarding was horrendous. Flight was late in."

Contra: "As Usual always late, left us sitting in a bus on the tarmac for ages in30 deg heat. awful. will never use again"

Pro: "Nice clean plane, friendly airline staff (as friendly as they get, we all know how they have that teflon attitude), OK food, I sat between 2 Bulgarian passengers which were very well behaved, one screaming baby nearby (as there always is) and no-one playing football with the back of my seat all the flight (you know who you are - hope someone does it to you), and no-one fidgeting all flight so all in all a good experience."
Contra: "Bit slow in opening the gate for people to get on. They expect to cram you like sardines on a hot staircase with no where to go when there is other people being checked in to board behind you, really stupid and possibly sadistic."

Pro: "Flight was on time unlike outward trip which was just under 2 hrs late"
Contra: "Very rude boarding staff on ground. Tried to charge me for the hand luggage but did put a small luggage sticker on when I didn't respond. Seats do not recline so most people slept on the pull down tray as a pillow."

Contra: "We arrived at a field in Israel with 2 backpacks and did not charge us extra, but on the way back they decided to charge us at the last minute for the same cases we had arrived with. Nothing we said helped and the attitude was cold and hard. The flight was good"

Pro: "Non stop"
Contra: "Very late. Disorganized boarding. Seating and shortage of luggage stowegev"

Pro: "Price"
Contra: "Despite long delay, there were no announcements by the staff about the delay until we were already almost 40 minutes past our original departure time. No water or food was distributed to the passengers despite the delay. Delay was not wizzair's fault but there was no customer service to speak off."

Pro: "Nice new plane and caught up time even though it was late leaving left Luton late"
Contra: "Left late"

Pro: "They robbed me saying low cost wizz sucks up airline Took my 30£ for not checking on line I already post on social media about it so the whole world knows about wizz suck airline in the world"
Contra: "Rude people on the counters racist cheating in the name of low cost never ever recommended to even my enemies that much cheaters robber other customers said is all lie"

Pro: "leave on time"
Contra: "Small airplane not very comfortable"

Contra: "TERRIBLE HORRIBLE SUCK"

Contra: "Food and drinks for free"

Pro: "Lovely crew, comfortable seats and bang on time."

Pro: "On time no depay. Peacefully flight"
Contra: "Price of ticket"

Pro: "Nothing"
Contra: "Ryanair announced that we could postpone the flights without any cost due to corona virus and when I tried to reach them/to change the flight date the change tax was still there."

Pro: "Flight was 30 minutes faster than schedule"
Contra: "Info about snacks and duty free purchases on board."

Contra: "Delayed by an hour."

Contra: "Dilated 2/5h"

Pro: "Nothing"
Contra: "Cambiaron la puerta de salida al otro lado del aeropuerto e "iniciaron" el abordaje tan rápido, que los pasajeros no habíamos llegado, luego nos hicieron esperar una hora de pie en la fila, un completo desorden y falta de organización"

Pro: "Efficient and cheap"
Contra: "Another passenger had exactly the same seat number as me which caused confusion and an uncomfortable situation"

Pro: "value"
Contra: "food"

Pro: "The flight was quick, customer service was good on the plane"
Contra: "Checking in online was a nightmare as the site kept freezing, there was a mix up with my priority and cabin baggage, I was told by the webchat team that this had gone through but not on my boarding pass, when I got the the airport the Ryanair staff were extremely rude to us, they sent us to the back of the queue I front of everyone and then told us we would have to pay to take our bags with us, they then had to be out on the hold. When we got back to Birmingham we then had to sit on the plane for around 15 minutes as there was not a slot for us. I spent hours of my 2 day break trying to sort check ins etc, I would never fly with Ryanair again."

Pro: "Smooth flight"

Pro: "We got there."
Contra: "Service was not great. The baggage allowance was lower than other airlines, forcing us to repack before we checked our bags. Checking in online was mandatory-something that wasn’t very noticeable in the email when we had a million other trip details to attend to so we didn’t and ended up having to pay a fee to check in. Ridiculous. My wife and I were not seated together even though I booked both tickets together. The inexpensive upfront price of the flight is not worth it since they will trick you into paying in other ways."

Pro: "Quick and efficient staff."
Contra: "Whole. Families split up , inc young children, one group of ten spread all round the plan. Just two of us me row 27 better half row 8 ! Only Jet 2 do this too to punish you for not paying to sit together."

Contra: "The guy at the boarding did not know the procedures for a non EU passport and kept me waiting for so long because he had not sure if my visa was real. He did not even check my passport if I had a visa. I paid for priority and ended as a lat person in the queue. Then a woman came and checked my passport and saw the visa and could not see any problem with it. I want to know why did a pay for priority services if the person at the boarding does not even know anything. Is the company going to reimburse the company for the time waiting and bring the last one?"

Pro: "Nothing!"
Contra: "Delays, with poor comms. After advising of delays, they called us to form queues at the gate, but it was more than 1.5 hours before we started boarding. That’s 1.5 hours standing in line with no communication! No apologies from staff, and when we did start boarding a member of staff was so annoyed at some passengers who we’re in the wrong queue that they called out to the entire queue, (quote) ‘the little baby Jesus is sending you a sign so look to the heavens and you’ll see a sign which says priority to the left and non-priority to the rigjt, ok?’ Again, this is after keeping us queuing with no apologies and no refreshments for 1.5 hours. In all, we were three hours delayed, and not one member of staff even mentioned it. Staff on board were really poor also: huffing and rolling their eyes at passengers ordering food. Genuinely shocking service."

Pro: "Nothing"
Contra: "Boarding commenced after the given departure time with no sign of a delay on the departure boards. There was no clear guidance for queuing, so the speedy boarding we paid extra for was close to useless, staff then scanned boarding passes without a care for passports. Once on the plane the flight was delayed for 2 hours and only after 45 mins of sitting around waiting for an explanation were we given one by the captain."

Pro: "Efficient service on board."
Contra: "Service slow on the ground but not terrible. The person who handled the bags was efficient but a miserable person and rude. That is not necessary! I am referring to checking the bags at the check in and check bag counter in Catania."

Contra: "We were scarred because they sounded very strict but the flight left in time and arrived early. Checking was fast and great."

Pro: "Spacious seats with leg room"
Contra: "Too much talking over intercom"

Contra: "No reveling seat, no water available and no jet way."

Pro: "Friendlly cabin crew. Clean environment."
Contra: "Delayed flight."

Pro: "Cheap and convenient"

Contra: "Slowly boarding, gate is cold, no seats, plane was in late 1,5 hour."

Pro: "That it is over"
Contra: "Extra leg room seats at the front of the plane don't actually have more legroom, and priority boarding is a farce if those without it can board the plane before you"

Pro: "Always travel Ryan air when possible just returned from Italy having flown with them so was disappointed when we were just left hanging around with this flight"
Contra: "Not being told what was happening having people waiting at stanstead paying for parking"

Pro: "The price of this flight was great and was on time. Could not have asked for a better value for my money. Also the Check in online and having e-tickets makes the whole process much faster."

Pro: "The price. Period"
Contra: "Legroom non-existent. Sardines have more room in their can."

Pro: "The plane was clean, and looked new"
Contra: "No space for my legs"

Contra: "Awful service from Ryanair , first time using them and definitely last time. Told to put my bag in storage underneath but I was travelling with only one bag and was in a rush. Such an inconvenience."

Contra: "Needed more self service bag drop off terminals and better instructions on how to use them. Queue to drop off bags was ridiculous."

Pro: "Adequate seat room, comfortable flight"
Contra: "Priority boarding but congested at Gate and held standing on bus for 10+ mins. Cabin staff ok but not as alert, proactive or responsive as normal. Trying to sell scratch cards rather than provide relevant services."

Pro: "Gate agent was helpful and guided me through using an App not the online portal to check-in to avoid paying more."
Contra: "I was not informed online that I should use the App via my phone to check in as a US passport holder. The online portal only told me I had to check-in at the airport."

Contra: "Ryanair is the single worst airline I have experienced in 46 years of flying on more than 80 airlines from many countries. I will not ever fly them again, regardless of cost."

Pro: "Price for the flight"
Contra: "Unexpected, late, and lack of communication of long delay. The gate numbers change at almost the last minute to boarding, meaning you may need to run to the right gate and be last in line."

Contra: "The air conditioning was very high and I think that most passengers feel very cold during the flight."

Pro: "Friendly Staff"
Contra: "We paid for priority boarding and then we're put on a bus and told to stand. When the bus stoped everyone dashed to the entrance and we were one of the last people to get on board."

Pro: "Nothing"
Contra: "We were held in board for 40 minutes after landing due to rain even though there were ground crew walking around in the rain already"

Pro: "Easy check in, even with a checked bag. Use the app for boarding pass. Paid the extra for priority boarding and checked bag and got our own bus to the plane. Otherwise it's no frills. No food to give any stars to. Bring your own entertainment and it's your fault if you don't like it."
Contra: "It is tough if you bring carry ons. Most people do to avoid the extra charges. But priority boarding solves the problem."

Pro: "Efficiency"
Contra: "Add on fees quadrupled the cost"

Pro: "They charge you 45 Euro per ticket if you don't print out your boarding pass or check in online. What a scam."

Pro: "Crew were friendly, did their jobs well."
Contra: "The phone app doesn't work. If you can't print out your boarding pass from the hotel then you need to pay 12 Euro to get it printed at the airport. They are constantly selling you stuff on the plane - food, perfume, lottery tickets. So annoying. The interior colors of the plane are obnoxious. Dark blue and bright yellow. It's really an affront to the senses."

Pro: "not crashing"
Contra: "being treated like a dispensable inconvenience at every turn"

Pro: "Arrival time: we landed at 18.10 instead of 18.25"
Contra: "The seats are too small, there was too much light during the flight and no drinks are offered for free, not a single water glass."

Contra: "I was told "if you wanted to take a cabin bag in the cabin, then you should have flown with British Airways""

Pro: "On time. Drinks were cold and with ice."
Contra: "Priority boarders were kept standing for 20 mins in a Bis while the rest of the passengers loaded. Then it was virtually a free for all at the aircraft door. No sandwiches. Very few snack options for veggies"

Pro: "Friendly Staff Checking in online as 2 people and having seats sat together."
Contra: "Waiting for buses and slow passenger boarding and unloading - held up by terminal buses and being stuck in queues on steps as buses were so full Plane was very hot - even with the air conditioning jet on. Both flights were delayed - on way out in air wiaitng for landing slot, on way back waiting for a take off slot."

Contra: "The gate was not posted even when boarding was supposed to have ended. We were never given and update on the plane or what to expect. All of a sudden staff came out with signs and everyone rushed the gate. We then were let down to stand on the Tarmac along with all the jet fumes for at least 10 minutes before being allowed on the plane."

Pro: "Crew on board were good."
Contra: "Freezing. Air con blowing and did not warm up until last half hour. Annoyed to see passengers walking through gate with much larger than allowed case. Should of been stopped at check in or even at gate, and charged the extra. Glad to see crew remove it from upper storage and put in hold. They then get away with not paying extra charge,"

Contra: "I enjoy everything."