Găsește zboruri ieftine de la Italia către Suceava

Contra: "I missed my flight because my previous flight was delayed 2.5 hrs"

Pro: "To be going home!"
Contra: "Female crew taking orders then taking ages to ring drinks a d they move on to others instead of finishing what they were doing. Then you're lucky if you get given 1 sugar and no spoon lol."

Pro: "Food was excellent; boarding a litlle bit crowded, but didn't notice as had been busy; crew has been kind and helpful"
Contra: "Unconfortable chair seats; seatbelt too short; tables too low for tall ppl"

Pro: "The flight departed on time and arrived the same. The seat was a tad bit narrow for me but then I am a tall guy at 6'5". Crew was very professional. Ticket cost was a third of what the other airlines were offering for a Sunday fare. I'll definitely use BlueAir again!"

Contra: "I was not allowed to take the push chair on board even though on the inbound flight was ok to do so. I have purchased the push chair especially so I can take it on board. Disappointed."

Pro: "The crew was well trained, kind and receptive. The pilot managed to drive through a storm and even arrive 10 minutes faster after leaving 5 minutes late."
Contra: "Passengers traveling with pets took our reserved seats. The places for our baggages were occupied. When addressing this issue, we were told to move further ahead to empty seats. There was no meal included, and the one we purchased could not be paid by POS."

Pro: "Boarding was quick and we arrived on time."
Contra: "When getting to Bucharest we were taken by bus and didn’t have a gate."

Pro: "Everything was quite fast, we were like 15 min before the plan ready with boarding, but then somebody needed medical assistabce and we left 15 min delayed. But that's ok, it's nobody's fault. Baggage arrived very fast in Hamburg."
Contra: "A minus for the Crew because when we arrived in Hamburg, people started to open the baggage boxes although we were still rolling (like 5 min too early) and they didn't say anything, so more people were following. When we arrived, almost all the people who could, had the baggage already with them. This happened in the past but the Crew stopped the people on time."

Pro: "Stupid survey can’t eliminate category that doesn’t ajgpply"

Pro: "Boarding was good, flight and crew were good, had refreshments and food which came as a surprise. Overall I had a very good flight."
Contra: "I liked everything"

Pro: "Clean enough"
Contra: "Charged £60 for hold luggage because the airline’s unstable website wouldn’t allow me to book in advance (£20 extra in the airport). Plane was delayed because they were late allowing passengers to board and missed the runway slot. Seats were uncomfortable - it was an older airframe."

Pro: "The added touches make all the difference! We didn’t expect free food and was delighted to receive breakfast. The chairs were much more comfortable than any other plane I’ve been on due to the adjustable head rest, and as a regular flyer to Cyprus, this made a difference. The sweets served just before landing is an excellent idea and something that we do need due to our ears, so this was appreciated. staff were attentive and pleasant."
Contra: "To have the menu and duty free booklet at the beginning of the flight would have been helpful."

Pro: "Flight Attendants very good"
Contra: "Dusseldorf to Warsaw: Boarding terrible including assistance and messaging. - Boarding chaos - Late flight out of Dusseldorf (about an hour) - Just before landing, pilot announced all connections would be made - (and even mentioned chicago) - Connecting flight was gone when I arrived at gate, and I was quick in getting to gate from prior flight - next flight caused 5 hour layover in Warsaw Warsaw to Chicago Boarding terrible including assistance and messaging. - Boarding chaos - Late flight our ot Warsaw (about an hour) - no messaging at gate about reason for delay - kept increasing departure by 5 minute increments; started at 16:40 ended 17:05 (I beleive) - once boarding was complete, pilot said delay was due to wait for connections (boarding was an hour and 15 minutes late). Very frustrated"

Pro: "They are more professional and helpful. Really seemed like they knew what they were doing. The flight crew was accommodating and polite. The plane was very comfortable"

Contra: "The plane seemed very old, toilet in poor condition."

Contra: "7hour delayin onnecting flight! Seats on plane torn and very uncomfortable, meal booked but no food available."

Pro: "Flight was delay by 1 hour consequently my luggage did Ot arrive with me to Katowice on top of that there is no more flights today from waw to kat with lot Airline"
Contra: "Serive to pay extra luggage very very slow"

Contra: "It was very hot on the plane. There was no legroom in my seat, it was very uncomfortable."

Contra: "It was very hot on the plane. There was no legroom in my seat, it was very uncomfortable."

Pro: "Crew, polite and friendly"
Contra: "delay of more than 6 hours and incorrect information"

Pro: "company gave out free drinks and snacks"

Contra: "They change the fly departing time with 12 hours before I was flying"

Pro: "Easy to book on phone no problems getting boarding passes etc."
Contra: "Could not amend my booking tried to check a bag online after printing out boarding pass. Had to pay £46 for a 11k bag each way."

Pro: "Every thing."

Pro: "On time ,clean aircraft..."
Contra: "Crew was very serious...a smile can make a difference....."

Pro: "The flight went well."
Contra: "Bag drop off was terrible and stressful. We arrived 2.5 Hours early to drop the ONE suitcase and have brunch. We queued for 1.5 Hours to then be blocked as all six counters were given over to another flight and people who arrived LATER then us for our flight got to go first. It was incredibly stressful and frustrating especially when I checked in online before arriving at the airport. We had to rush and run through the airport and board at final call. In fact it would put me off flying with Blue Air again."

Pro: "Arrived early to destination"
Contra: "Lack of entertainment also limited drinks"

Pro: "The flight was punctual"
Contra: "I got charged twice for luggage and couldn't get a refund"

Contra: "Rude crew, not organised work , not enough space for legs"

Contra: "I had to make my own way home from Manchester.. plane diverted due weather."

Pro: "Leg room and reclining"
Contra: "Nothing"

Pro: "On time , crew good... no complaints"

Pro: "free breakfast great staff"

Pro: "Cheap in price, unexpected free snack on outbound flight, relaxed attitude to luggage, both hold and carry on, chartered unscheduled flight after original was cancelled"
Contra: "The fact our original flight was cancelled and we were delayed by 7.5 hours. They communication from the airport crew was little to non and flight time changed 4 times. They even told us difinitively that we would board at a certain time only for us to actually board nearly 2 hours later. They, without a doubt, knew the rescheduled flight time but strung us on anyway - I believe this was so they could save money on hotels"

Pro: "staff very friendly and polite ..airplane wasnt full so i get the chance to have a nice fly with my 2 little sons"
Contra: "-"

Pro: "Everything was awesome!!! I am going to buy only from you my next flights."

Pro: "nothing"
Contra: "The agent lady on the desk did nothing to help us get on our flight. She refused to identify herself. We intend to sue the company for the damages caused to us because of this bad attitude."

Pro: "Everything"
Contra: "Nothing"

Pro: "I recomand to Everyone to use the airlines!!Very good quality"
Contra: "Nothing , was everything perfect!The stewardesses very nice"

Pro: "Reliable and friendly staff. Even offered a free soft drink and sandwich on a short haul flight."

Pro: "Can't say that I liked anything at all."
Contra: "1. Poor coordination by the crew members. 2. Been treated with arrogance and superiority by crew members. 3. Disgusting food."

Pro: "comfy seats and a breakfast thrown in !"
Contra: "not much"

Pro: "Leaving more or less on time serving food & beverages on a low cost flight Even though I didnt eat (carb free, there were'nt any friut or vegtebles) yet the idea was thoughtfull."
Contra: "Seats rather narrow"

Pro: "am ajuns chiar mai devreme, personalul foarte dragut si amabil , scaunul comod , mancare si bauturi bune."

Pro: "Good price, comfortable seats, nuce food and candies"

Pro: "First time flying with them. Strongly recommended!"

Pro: "I was surprised and pleased as well that the flight attendant listen to me when I mentioned that it's very cold in the cabin and in less than 30 minutes the temperature was changed and bearable"
Contra: "Not applicable"

Pro: "The crew is very good"

Pro: "Seemed like a technical problem. The pilot wouldn't give up any information."
Contra: "Small seats with little legroom"

Contra: "More leg room and reclining seats"

Contra: "Very very bad."

Pro: "לעלכלהלכ"
Contra: "עלכללט"

Contra: "Lower the aircondition temp, it was hot in the plane during flight"

Pro: "- the food trays of seats of the plane are in such a way that you can lay your head on them and sleep. It’s really the most comfortable of all Continental flights I’ve experienced."
Contra: "- on board WiFi -"

Pro: "Friendly crew"

Pro: "The crew was very professional and I cannot complain about that."
Contra: "Budapest airport has tricky terminal for the Wizzair planes. You have to go outside the main terminal to get to the Wizz terminals and then you have to go outside again to get to the plane. It was really weird but I understand that as it is a low budget flight provider. The thing that made me really upset was that we all (passengers) left the terminal to get to the plane and we had to wait outside till we could start entering the plane. I really don’t understand why someone made us to wait outside while it’s freezing cold when the doors are not open or plane is not ready. That was unreasonable and ruined my trip."

Pro: "Boarding took forever and we were an hour late"
Contra: "Start boarding time 30min before it is set to fly instead of doing when we are supposed to take off"

Pro: "crew and boarding was nice"
Contra: "don't stop the airplane 5 miles from the terminal in a pouring rain making everyone have to walk to the gate and getting soaked."

Contra: "The seats are cramped and you have to pay for snacks and water"

Pro: "I think some of the issues were passenger related, and passengers not listening to the crew. So it wasn't so much I liked it but some of the crew's attitudes were warranted based on the passengers."
Contra: "We were loaded onto the bus to take us to the plane and then stood on the bus for 45 minutes! Then were delayed even longer. With zero explanation the entire time. Additionally having to pay for even water is a bit much, especially when I came prepared, but drank more because it was hot on the bus."

Pro: "Ok flight"
Contra: "Comply with departure times"

Contra: "Better organization on the boarding process, i.e. separate lines for priority and normal."

Pro: "mi-a placut pretul"
Contra: "au transformat cursa aeriana intr-un butic"

Pro: "Flight left on time and arrived 15 mins ahead of schedule, staff was polite"

Contra: "Comfort of the plane. So freaking uncomfortable. Seats didn’t even recline back."

Pro: "Clean"
Contra: "Claustrophobic"

Pro: "Kind stevards clean plane no delay"
Contra: "More comfortable seats but this is low cost company :)"

Pro: "The flight arrived ten minutes early at our destination."
Contra: "Extremely small and uncomfortable seats even for a small person."

Pro: "Service, smiling and attention to details."
Contra: "No kosher food."

Pro: "The Check in was nice and polite"
Contra: "1. There was a delay in the flight. 2. The landing was horrible 3. The boarding was delayed. 4. The plane was not comfortable ."

Contra: "1. The check in was delayed and very chaotic. 2. The landing was horrible 3. The plane was not comfortable ."

Contra: "Lost luggage. 3 days since and still no luggage.And they don't have a customer service phone number that I can call. Very dissapointed. I guess that's what you should expect from a low cost flight company. I will never book a flight with them again."

Pro: "The crew was really nice"
Contra: "They are not organized. This company doesn’t have a transparent policy. Because I didn’t checked in on time I had to pay 35 euros. I was there 2 1/2 hours early and I almost missed the flight. I’m extremely upset"

Contra: "No air conditioned 2 hours late Poor ground service"

Pro: "There wasn't any delays, perfect landing"

Pro: "Cheap."
Contra: "Last minute boarding change & overall 1 hr delay"

Contra: "I didn't check in, in advance as when logging on to the airline I needed a code. I didn't have the code as I was searching emails for the booking agent and airline when it was (as I later discovered) sent by another name. This resulted in £30 to check in going out and 40 euros back. Desk staff were unhelpful bordering on rude (the cabin staff were fine in that respect. I wasn't the only one at least 20 people queuing on the return with the same issue. Additionally on the delay out they advised food could be brought at the rear of the plane then inflight ran out so some people ate twice while by the time I got to my hotel they had stopped serving food and I had not eaten in the airport sorting out the boarding passes."

Pro: "Space. Priority Boarding"
Contra: "Strong bad smell. One hour late for departure."

Pro: "So many crying children"

Contra: "long time wating in bus to get plane"

Pro: "Price"
Contra: "-Crew were very rude, check in crew and flight attendants -Luggage and checking in fees not advertised enough. Too many people getting their money stolen by Wizz Air. - Boarding extremely chaotic and not organized."

Contra: "There was a mix up and the Wizz Air website did not work. Therefore, I couldn't check in a get my seats booked. I also could not prepay for my luggage so they overcharged me at the airport and had an attitude about it. My luggage was given three different prices quotes. I am very upset their website didn't work and they ripped me off at the airport."

Contra: "When I went to check in an hour before my flight, Wizz charged me and many other passengers an unexpected 40 euro fee. They claimed the fee was for checking in in person---and then they also claimed it was too late to check in online. There is no information in my flight confirmation from Flightnetwork.com, which i purchased on kayak, indiciating that such a fee would be charged. Many other passengers had the same experience."

Pro: "The staff was fine. We arrived on time."
Contra: "These discount flights from Luton are packed with obnoxious, drunken Brits going on holiday in Hungary. In future, I will fly from Heathrow. Besides, by the time one pays all the little incidental fees at WizzAir, the cost is about the same as the legacy carriers."

Pro: "It was quite good at boarding, quick and efficient (from/to)."
Contra: "So noisy flight. I have never flown before in a such a noisy flight. Totally nightmare! Kids screaming and yelling and parents couldn't handle the situation all passengers were looking. Crew didn't ask if they need any help.."

Contra: "i would seem that evey Wiss-Air Flight on the route we were on is always late, stuck on the tarmac in a bus in 30degs with NO aircon is not on."

Pro: "Nothing"
Contra: "Hidden fees"

Pro: "I will never take flight with this company again!!!!! The worst ever shame on you"
Contra: "Layers"

Contra: "Long wait in line to get on the airplane, No bathroom availability!"

Contra: "The bag policy with the airline makes the cheap flight not worth it. Only one carry on allowed and each checked bag is $50"

Pro: "Price"
Contra: "Despite long delay, there were no announcements by the staff about the delay until we were already almost 40 minutes past our original departure time. No water or food was distributed to the passengers despite the delay. Delay was not wizzair's fault but there was no customer service to speak off."

Pro: "Nothing at all... They were unfriendly and I missed my flight because of them. Lot money and time is gone"
Contra: "How they organized everything in this day!!!! 4th of July 2017 TERRIBLY Terrible"

Contra: "we didn't get food at all. i purchased a cabin baggage for 40 dollar, and when i went to the check in i paid another 110 euro for checked in baggage although i had only one baggage!!!"

Pro: "They robbed me saying low cost wizz sucks up airline Took my 30£ for not checking on line I already post on social media about it so the whole world knows about wizz suck airline in the world"
Contra: "Rude people on the counters racist cheating in the name of low cost never ever recommended to even my enemies that much cheaters robber other customers said is all lie"

Pro: "Crew was great. Tight on leg room but fine for the price."
Contra: "Rough and scary approach into landing. Pilot had to abort and come around again. I have only had this happen one other time in 30 years of flying."

Pro: "The flight arrived in KEF even faster than predicted"
Contra: "The boarding was late"

Pro: "Great price, excellent service."
Contra: "The size of the free cabin bag - too small"

Pro: "awesome UX/UI"
Contra: "not so great on the mobile version"

Pro: "Transparent fare, no frills and punctual."
Contra: "Hideous seats - seat backs don't decline which, combined with minimal legroom (even in "premium" section"), makes for a very uncomfortable flight."

Pro: "Nothing"
Contra: "Ryanair announced that we could postpone the flights without any cost due to corona virus and when I tried to reach them/to change the flight date the change tax was still there."

Pro: "Boarding was quick (bus to aircraft and stairs), the ticket was cheap, just your average Ryanair flight!"

Contra: "Big delay uncomfortable plane"

Contra: "Pointless paying extra for priority boarding as both lanes boarded at the same time"

Pro: "New seats and new walls, didnt shake like last flight. No loose parts."
Contra: "It was deleyed and made me miss my connection bus which was the second to last one. So if id miss it id have to pay 150 euro instead of 12 euro to get to my destination."

Pro: "Quick online check in"

Contra: "Everything"

Contra: "Everything"

Contra: "Dilated 2/5h"

Pro: "Great to have cheap flights so must be remembered"
Contra: "Boarding was slow, stuck in hot bus on tarmac."

Pro: "Flight Price"
Contra: "Not charging £45 for ski baggage when an oversize Check in Bag bag for same weight is £20"

Pro: "More leg room than I've ever had on any flight."

Pro: "Our flight was early on schedule"
Contra: "Boarding started before all the passengers of the previous flight were disembarked from the plane, so we had to wait in the tunnel that goes from the gate to the plane. Another very disappointing thing is that you cannot choose your seat, but you are given one randomly from the system."

Contra: "We missed our flight because ryanair had originally put gate A7 when we got there (we arrived about an hour and a half early). And then later, they changed the gate to A9. When we realized what had happened the plane had already boarded (although not yet taxied) and they would not allow us to board. We had to buy another immediate flight and spend 100 euros each unexpectedly. Terrible experience."

Pro: "price"
Contra: "3 hours delay no assistance 1 hour queue to leave registered luggage, paid separately, among screaming children, hot and nervous people"

Pro: "3 hour delay due to an Italian air traffic control strike. Not the crews fault but they handled it well, especially the captain who spoke to everyone face to face"
Contra: "The selection of food was dismal and expensive, glad ok didn't buy as the quality looked poor"

Contra: "The service overall"

Pro: "Arrive 5 minutes earlier"
Contra: "The boarding was a mess. We had to wait in the bus for about 40 minutes because the plane was not ready yet. The landing was rough. But I guess it’s okay because it’s very cheap."

Pro: "Good price"
Contra: "They delayed us during the boarding"

Pro: "Nothing"
Contra: "Dirty seats, tables and floor. Both times we checked in and because we didn't pay for early check in we all got separated despite there being room to all sit together or at least in pairs. Had to pay to move to sit together. It costs £80 to bring a suitcase for the hold, however if you don't pay for priority boarding your handluggage gets placed in the hold anyway despite there being more than enough space in overhead lockers. If I had known how much it would be to pay for the 'extras' which area really basic requirements, I would not have booked with Ryanair. Next time I'll be going with another company who actually provide a basic service"

Pro: "Nothing. Worst travel delay of my life. How about brokering a partial refund for the EXTREME inconvenience that ruined the first 24 hours of my vacation and cost me a bunch of extra money as a result?"
Contra: "The flight was supposed to take off at 1555 hours and didn't take off until 0030 after midnight. Crazy!"

Pro: "Awesome!"
Contra: "Need a pocket at the back of the seat!"

Pro: "Accessibility guys in both Bergamo and Manchester were brilliant."
Contra: "Delayed for 2 hours the first hour was on the departure boards - fair enough but almost all of the second hour was on the plane with hardly any information at all."

Pro: "Arriving on time"
Contra: "Ground staff rudely asked me to check if my bag fits. I kindly showed them my list (on the phone) of more than 40 recent flights. I travel twice per week for business. They insisted saying that they think the bag is big. It is more than obvious that the bag is a cabin bag as also manifested by the "cabin approved" signpost on it and my easyJet plus card attached to it. The new policy of Ryanair has made staff overly zealous to the point that they are arrogant and rude. I have paid the extra fee for the bag (priority) plus other quirks that they charge you as I was aiming for a stress free trip. I was first in line for better access to space. Still, my obviously cabin approved bag was questioned amd I was made to "try and fit it in" in front of all other passengers as a little kid put on a time out. Repugnant."

Pro: "1 hour late"
Contra: "I miss my transport connections"

Pro: "The price was very cheap as I booked half a year ahead. Flight was on time. Boarding was quick and efficient."
Contra: "Not enough room for legs. You have to pay for everything else except for the flight but this is Ryanair and it's understandable."

Pro: "I liked that we received an alert mail from them several days in advance telling us to check in and pay for our checked luggage. Bags paid for in advance were reasonably priced."
Contra: "Clerk could not print boarding passes at the airport check in counter. Four clerks at check in counter, but only one could check in passengers for our flight. Long, outside walk from the plane to the terminal in Budapest."

Pro: "Nothing except a decent plane."
Contra: "Excessive customer trap charges for checking, priority boarding, and luggage. Felt like cattle heading to slaughter house and paying for privilege of being abused. Late departure and inadequate waiting are. Worst experience in my flying history."

Pro: "That it is over"
Contra: "Extra leg room seats at the front of the plane don't actually have more legroom, and priority boarding is a farce if those without it can board the plane before you"

Contra: "It was very hard to navigate their site but finally succeeded. Then when went to printoarding passes had to pay additional fees for luggage, then additional fees for a seat. Seems a cheap way to fly at first but all their fees add up and it turns out they are much more. When you check in online they don't send your boarding passes to your email which makes it hard to have them printed by the hotel. For NUMEROUS reasons I would NOT fly Ryanair in the future!"

Contra: "Flight left late and arrived late. Very dissapointing."

Pro: "At least this time was on time"
Contra: "Everything else"

Pro: "We arrived at airport there were no machines for boarding passes, stood in several lines trying to check in. Could not check in front m home as your site had glitches and every time info. Was put up n the info was changed so rather than have false info. We decided to book at airport .when we got to the desk we could see our intinary on the screen but she wanted qn additinal 500 euro to book us. We had already paid for tickets and baggage fees from our hotel in Venice had once more tried booking the n ,would not accept childrens info. Because they were under 16 so decided to do at airport. She was rude told us we could not board air place. Asked why ans too late need 500 more euros , said no orher flight our problem , sat in airport all day with 2 yound kids me at 83 years old. Had to make other arrangements .found another airline to Madrid, had to cancel car reservations, also further bookings with your airline to Madrid.. we had one from Talous to Madrid. Very disappointed with your service and very costly for us."
Contra: "All the above"

Pro: "Nothing"
Contra: "We checked our baggage and they said we our luggage was to heavy charged us 100 extra euros, then told us our carry ones fit till we got to gate and said our daughters luggage was to big for carry on. Told us to pay 50 euros or miss flight. Worker who told us carry on was ok was at gate and said nothing. They let suitcases that were busy through but gouged us 150 euros. People were crying, upset. Worst airline experience ever!!!"

Contra: "Very slow to board, had to walk across tarmac, thin plastic seats that don't recline"

Pro: "Lots of interEuropean routes."
Contra: "Online check-in is mandatory but unless I'd checked online I would not have known and been charged £50 at the airport counter during bag drop. This is an unethical cash machine for Ryanair that penalises travellers who might not be computer literate or online - a big brand turnoff."

Contra: "Make sure to all you need to do is the bag drop at checkin. The lines to see an agent are horrendous."

Contra: "Ryanair wouldn't let me cancel my ticket or get a refund. Sad!"

Pro: "Great price and online arrival"
Contra: "The plane's temperature was not regulated well and boarding ran late."

Pro: "We were lucky enough to get first row so seats were unexpectedly comfy. Cabin crew were kind to us, which is unusual with Ryanair. Time between landing and exiting the airport of Vitoria was about 2minutes, perfectly convenient."
Contra: "There was quite a lot of chaos on every single step of the flight: queue to board was disorganized and split; cabin luggage was moved, stored, removed, restored, and discussed about... In any case, the flight itself was fine."

Contra: "A lot"

Pro: "Easy, efficient, comfortable"
Contra: "We were among the first to board and had our luggage stowed above our seats. A couple boarded late and was seated across the aisle from us. The overhead bins were filled and the crew wanted to move my luggage to the middle of the plane--far from me --so that the latecomer could stow a shopping bag. We protested--my luggage was moved to accommodate the latecomer anyway. Is a small thing but I was furious."

Pro: "Get what you pay for and you know up front that this is a point to point journey with no frills. No issues at all. All went smoothly"

Contra: "We had a delayed of more than 6 hours, and they didnt give us in the airport any cupon or something to get some food!!!! More over, they had not report us the reason of the delayed till we were on the plane."

Pro: "i had bought 2 bags one 20 kg and one 15 kg i tried to go boarding with min stuff in hand when she weighted the 2 bags it was 38.5 kg i asked to consider that i had only a laptop bag of 2-3 kg in hand .. i can sure carry the catalogues that are in the check in bags with me .. she refused and said not even a kilo more ... i had to move the cataloghues and carry with me !!!!"

Pro: "on time"

Contra: "The air conditioner must have been broken, since it was spraying super hot air and cold air every half an hour. Boiling or freezing. I ended up ill."

Pro: "Nice staff"
Contra: "If you're big or tall this airline might not be for you. Tight fit all the way round for me and hubby. He's tall and I am stout so we were pretty uncomfortable. Glad flight was an hour. And thank goodness we checked in on line the day prior. That charge at the airport is ridiculous!,,,,,"

Pro: "Fairly quick and efficient service"
Contra: "It was a cramped and dated plane"

Pro: "Good, efficient, cheap flight."
Contra: "I was not aware that you had to check in online, so I had to pay extra money to check in at the airport. Kayak should inform people better off what is required, had I booked through Ryanair direct, they would have emailed me about it."