Zborul a avut intarziere la plecare iar cand a aterizat am asteptat sa vina autobuzul sa putem cobori din avion. Totul a fost groaznic decand am plecat din Buc catre Roma si inapoi. Nu ma asteptam sa fie atat de slab serviciile si timpul de asteptare atat de mare cu intarzieri. In plus sunt multe cerinte sa poti zbura: masca FFP2 iar echipajul nu are asa ceva dar noi suntem obligati sa avem, se cere test pcr sau antigen pt cei vaccinati, nu e normal asa ceva. Asta inseamna sa ne faceti pe noi cei vaccinati niste prosti pt ca ne-am vaccinat. Urat din artea voastra. Bani dati aiurea pt ca nu ne-a mai cerut nimeni asa ceva. O abusurditate. Ar trebuii sa ne dati banii inapoi, bani cheltuiti degeaba fiind vaccinati cu buster!!!!! Am fost taxati 40 euro pt 3 check-inuri pt ca nu am facut check in cu 3 ore inainte de zbor deoarece aplicatia nu a mers. Am platit pt ca serviciile voastre nu merg si sunt proaste. Voi face plangere la protectia consumatorului! Mariana Bataus
Cei care călătoresc alături de oameni cu probleme, viitoare mămici, etc så fie cît se poate de înțelegători și comunicativi! Niciodată nu știi unde te duce viața!
O mică parte din călători ar putea încerca så fie mai ascultători și disciplinați. Nu îi costă nimic și nici nu este imposibil!
Everything is just great, it is worth paying extra, but I wish they had a better coffee.
I voli sono sempre in ritardo.
Organizare execrabila! Nu a existat niciun fel de distanțare!!!
Contra: "More leg room and reclining seats"
Pro: "i like the service"
Contra: "water free"
Pro: "Crew were very professional"
Contra: "The seats"
Pro: "Everything went exactly as it should with any flight - check-in (long queue, but multiple desks open so it didn't take long for everyone to check-in on time), boarding (swift and efficient), operation (no technical issues, no unpleasant experiences, flight departed and landed on time) & plane (fairly new and clean aircraft)."
Contra: "Not being connected to a jet (boarding) bridge, despite the aircraft being parked right in front of the terminal, next to one of these connecting bridges. We had to take the bus circle the terminal for what felt like an unnecessary expense-cutting choice made by Wizzair."
Contra: "You must check in few hours before the flight. Checking in at the airport will cost you 35€. Besides that, the boarding took almost 40min and the seats are not comfy at all. That said, i would rather pay extra $50 and fly with normal company."
Contra: "Gate announcement was only a few minutes before cut off!!"
Contra: "WizzAir's service. The flight had an 8 hour delay due to bad weather, while Tarom had a flight on the same route, under the same circumstances, and managed to fly to and from Valencia within a much more acceptable 2 hour delay."
Contra: "All was fine"
Pro: "Hats off for the pilots! They did a great job to land the plane during the night on a very-very thick fog. Actually, we were the first plane to land safely in CLJ airport in three consecutive days apart all the other diverted landings to other airports."
Contra: "6 hours delay due to bad weather."
Contra: "Wiz air seems to trick you constantly to get more money out if things they hide from you.. online check-in required.. letting you in work a trolley and then charge you at the gate.. pee service overall.. beware!!"
Pro: "mi-a placut pretul"
Contra: "au transformat cursa aeriana intr-un butic"
Pro: "Price of ticket"
Contra: "Seats are terrible."
Contra: "Application instruction on baggage hande king and que to boarding."
Contra: "1h 45 minutes waiting for luggages in Bucharest Otopeni. Still not delivered."
Pro: "Flight arrived"
Contra: "Flight left vaguely late, air stewardess disappeared into the cockpit for 50 minutes. Hmm, I wonder what she was doing in the cockpit. Whatever she was doing she wasn’t helping the cart so I only got my food 20 mins before landing approach. Air pressure was weird too, nice American lady next to me had problems with her ears more than usual."
Pro: "Clean aircraft with good on board staff. Flight departed on time and arrived early. Overall they are good value for a low cost carrier."
Contra: "Wizz are a bit disorganised at bag check in, disorganised with overhead storage. Don't like the random seat assignment used if you don't want to pay the high price for assigned seats."
Pro: "We got to our destination."
Contra: "There was a problem with their website that was out of our control, that didn’t allow us to print boarding passes and we were charged at the airport even though we had proof we tried and were not able through no fault of our own"
Pro: "Smooth flight"
Contra: "No terminal connection"
Pro: "Easy to book. Comfortable flight."
Contra: "Would be good if there was complementary tea/coffee or water. People might then buy a snack to go with it."
Contra: "2 hrs late and we missed all our following connections as a result."
Contra: "Couldn’t check in online. Got to airport to be told I couldn’t fly because fully booked. Still here in Macedonia. The earliest they could fly me back is Tuesday. Absolutely disgusting , fuming !!!!"
Pro: "Nothing really"
Contra: "The staff took ages boarding us because they were obsessed with trying to scalp people for exceeding baggage limits. Nothing free aboard, no entertainment, the seats were uncomfortable too."
Contra: "Last minute boarding change & overall 1 hr delay"
Pro: "Pilot flew well Cup Noodles available to buy"
Contra: "1h+ delayed No information from the staff or crew (only one apology from the pilot) Left waiting in multiple places including outside the aircraft No updates whatsoever on estimated departure and arrival"
Pro: "Quick to board, smooth take off and landing"
Contra: "On night flights woken up to serve drinks and given flying details from the pilot. Great in the day but would rather be left and not disturbed at night!"
Pro: "The staff - friendly, polite,, helpful and a nice uniform! No silly uncomfortable and unsuitable as in some airlines. Reasonably clean. Good price for a glass of wine and pac of dry fruit."
Contra: "Unable to understand tanoi messages - mumbling & too fast. Could not make out most of what staff said including why there was an hour's delay and safety procedures. If i were to bring an oversized and too heavy handluggage on board no doubt I wouldn't get away with it ! However the number of large and heavy bags passengers brought on board last night was ridiculous . It was a real struggle for people to find lockers for.their bags. Some people had quite a few. Delays take off and creates unnecessary chaos. Couldn't understand why I had to pay to check in online, obviously missed that when bookrd. Although I recall reading that it will cost if you check in the airport- so most likely my error. No facility or button to print boarding pass once checked in. No contact us button - I would like to change seat I booked for return but cannot see how to do this on line."
Pro: "Cheap with early booking"
Contra: "No food, even free coffee."
Pro: "Flight left on time"
Pro: "Price price price"
Contra: "Messy boarding"
Contra: "There was a mix up and the Wizz Air website did not work. Therefore, I couldn't check in a get my seats booked. I also could not prepay for my luggage so they overcharged me at the airport and had an attitude about it. My luggage was given three different prices quotes. I am very upset their website didn't work and they ripped me off at the airport."
Contra: "When I went to check in an hour before my flight, Wizz charged me and many other passengers an unexpected 40 euro fee. They claimed the fee was for checking in in person---and then they also claimed it was too late to check in online. There is no information in my flight confirmation from Flightnetwork.com, which i purchased on kayak, indiciating that such a fee would be charged. Many other passengers had the same experience."
Contra: "Checkpoint at katowice the wirst ever seen, personnel with very bad atittude wanting personal cosmetics to fit on stupid plastic bag, the rest wanted to scrap or document my bag to pay extra even I already pay for bring it inside cabin, same before boarding I have my computer backpack and already pay 10 eur for large cabin bag and before boarding they wanted for me to checkin baggage because rule is only backpack even I did explain I already paid large cabin, at end I paid 63 Eur total for my luggage I found completly dissapointed and abusing from many passengersbin the same sittuation, also fly have us inside the plane for more than 30minutes without leaving,"
Contra: "Before bording a man ask me to gollow him to mrsire my bag and let me pau 40 pound because its litle bit biger than he want and let others pass woth biger bag ."
Pro: "NOTHING! !!! VERY POOR wizz air!!"
Contra: "Hi. I don't understand why I have to pay £31.50 for check-in???!! Why nobody send me email with this information? ?!! I fly on the regular basis, first time I have to pay with poor wizz air!! If I know that - I will use Heathrow airport and British Airways for my flight to Riga! "Cheap flights " with wizz air : ticket -£73.00 + check-in £31.50 + coach to Luton £13.00 + coach from Stansted £13.00 + VERY POOR SERVICE! !!! NEVER EVER !!! My last time! !!! I will say to ALL my friends and posted in Facebook, Twitter and Instagramm! !! It's - ROBBERY!!!!!"
Pro: "cheap, on time"
Contra: "no reclining chairs, no free water"
Contra: "Extra prices. Should have took a better airline and pay more. Came out the same. Make sure you tell guest to check in online or they will. Hangs you $50 to check in at the airport"
Pro: "I'm disappointed with your service"
Contra: "I'm disappointed with your service"
Contra: "As Usual always late, left us sitting in a bus on the tarmac for ages in30 deg heat. awful. will never use again"
Landed early. Short trip. Cheap fare. Friendly staff.
Pro: "The whole thing from start to finish was excellent"
Pro: "I wasn't allowed to fly as the Scottish government said non essential travel wasn't allowed and I wasn't allowed the opportunity to get a voucher for my flight"
Contra: "Seeing as I wasn't allowed to fly l could have been offered a voucher or someone at Ryanair help could have answered my question about my flight"
Contra: "Ryanair announced that we could postpone the flights without any cost due to corona virus and when I tried to reach them/to change the flight date the change tax was still there."
Contra: "Boarding took long time took ages for a coffee . Stag and hen parties very loud and rowdy"
Pro: "It flew to Santander"
Contra: "Boarding procedure"
Pro: "It was Ryanair, didn't expect much and they delivered on that expectation."
Contra: "The delay was longer than the flight itself"
Pro: "Boarded on time, crew polite and friendly."
Contra: "Seating cramped and uncomfortable as usual with Ryanair."
Pro: "Flight on time, luggage handling ok"
Contra: "The long walk to and from the plane. The stupid trail down the steps into the cold and rain, across the tarmac then back up the steps into the plane. At Birmingham airport. Fine at Malaga no problem."
Contra: "All is all."
Pro: "Although I had a 40 minutes flight, it was really good. The crew were very amiable and fun. All amazing!"
Pro: "Friendly stuff, good price."
Contra: "Delay at the airport, also didn't take off anytime soon. We were sitting for over half and hour in the plane. Seats are very cramped too. People over 1.80m / 6 foot have to book an extra seat with more space, otherwise you won't have an convenient flight."
Pro: "Thete is nothing really good in low cost flight, so if you are not expecting you will not be disappointed. Recommend purchase the priority package in advance and allowed to bring two items on board."
Contra: "They don’t accept credit cards from USA."
Contra: "I would be great if the flight attendants quieter than the aeroplane engines. My earbuds are no expensive enough."
Pro: "They were cooperative with us and gave clear instructions"
Contra: "Delay in the flights both going and returning, poor landing"
Pro: "Friendly crew."
Contra: "Hour late departure , which is a frequent event... perhaps due to summer weather. Putting a two year old sitting alone, away from parents and insisting parents should make arrangements with other passengers. Standing outside the plane another fifteen minutes."
Pro: "Arrived on time"
Contra: "On arrival we were forced to wait in a hot and humid room with no air conditioning for and hour and a half. Passport control officers did not even turn up for fifteen minutes and then only two stations so it took an hour and a half to get through, and there are about half of the passengers behind us so it must have been much longer for them."
Pro: "There is nothing to like!"
Contra: "They have NO DIRECT CUSTOMER SERVICE NUMBER! How the hell was I to print tickets when I'm on vacation, I don't carry a printer. Checking in on-line is a joke. I got charged $165.00 at the gate plus fee's for one luggage. I won't fly Ryanair ever again and Im telling everyone I know also."
Contra: "Check in 50$ at airport needs to be more visible and clear."
Pro: "Polite cabin staff."
Contra: "Delays, no information given until After entering the gate area, and even then not until after we should have been boarded. Not enough information and not clear when eventually given. Tray table and back of the seat in front were both dirty, dried on spillage from a previous flight."
Pro: "The crew and polo te where very helpful and the plan e arrived on time."
Contra: "Everything was good!!"
Pro: "Nothing. Staff were pleasent enough"
Contra: "This flight was purchased on my behalf and was not chosen by me. Worst commercial flight ive ever been on. I will never spend a penny of my own money on a ryanair flight. Awful"
Pro: "You get what you pay for. Nothing less and definitely nothing more."
Pro: "That it took off and landed. That's all."
Contra: "Being made to queue for almost an hour, with staff seeing and allowing people to push in front because they had a child (over 5y.o) with no regard for people who queued. Staff then came from the back to the front of the queue telling people they had to put their carry-on luggage in the hold. When questioned why, the response was "you either do it or we won't let you fly. You don't like it? What do you want? It's Ryanair, deal with it." Very disappointing, flown many times with Ryanair but never been treated like that. Also disgusted with the new policy of having to pay to sit next to your partner of the same booking. Disgusting."
Pro: "This is a good airline. I like how cheap the tickets can be"
Contra: "What I didn't like at all is the fact that you charge 15 euros just to print a boarding pass!! My phone broke, I was in a bad situation with this already and then asking for 15 when I need the back up the most?!! It's really messed up when you take advantage of people in need of help"
Contra: "All the crews are very unkind that I ever seen. I won't be boarding this airline ever.... They charged for extra carry on bags but their measurements a little small size than other airplanes. I have to pay 62 euro extra for each one that I've never had problems wherever I go...."
Pro: "Very punctual and smooth flight"
Contra: "Seats could not be reclined. Not much space for carry ons."
Pro: "I was warned by my son to read all of the fine print, so I had no problems. For someone who doesn't know to do this, I could see where there could be questions and confusion."
Pro: "Friendliness Good Pilot(s) Easy Boarding"
Contra: "Our flight was delayed by over two hours from Frankfurt Hahn. No one on the ground gave us any information. They left the entire group of people alone in the gate and did not return until the flight had landed. Everyone was sitting on the floor, clueless. We did not know where the plane was or when it would come. I also paid extra for priority boarding to ensure that my bag would have space in the overhead compartment so I would not have to store it under my seat. However when the remainder of the passengers boarded the aircraft, they took my bag out from the overhead compartment to put another passengers bags where mine were. They had me put my bags underneath my seat. This would not be a big deal but I am an above average tall person, so it forced me to be quite uncomfortable for the entire flight. When I tried to tell the flight attendant that I paid for priority, she ignored me and walked away. 2/10 would not use airline again. I would rather pay the extra to be treated better."
Contra: "Very hard landing."
Contra: "The workers weren’t flexible even they didn’t help us to check in and we miss the flight ! I’m very upset"
Contra: "Made us pay $35 per bag to check. This was not made obvious when book. Lady at check in did not tell us one of our bags was too large to check in. Will try to avoid Ryanair at ALL costs in the future."
Contra: "Terrible delays, and the flight wasn't even cheap."
Pro: "Flight was fine"
Contra: "Airport is an abomination, can't cope with 2 flights landing close together . Don't use it ."
Contra: "Stop trying to sell me things every 10 minutes. I just want to get some sleep. Provide something for free, like peanuts or pretzels, as a nice gesture."
Contra: "They double-charged me for a minor mistake when I changed my flight. Although I immediately corrected my error they charged me an additional $110. Outrageous!"
Pro: "Boarding for small lower priced airline went well on return from Santori i to Athens. Seats comfortable . My daughter travelled with me also. To check bsg in waz little expensive over 25 Euro. First flight 2 days prior when we flew from Athens to Santorini was almost a heart attack. I did not know that once you check in that you cannot view boarding pass and tried at vomputer diwnstairs and people at desk upstairs at Athens airport says common with Ryanair."
Contra: "I woukd like you to mention to encorage people to print out boarding passes the same time you check on on your email. Otherwise 2 hrs prior yo boarding everything locks up on you and we had to go to 2 lines to write up reservation flight info and then stand in another line to psy for the cost of printong out boarding pass which was over 30 Euro for 2 people."
Pro: "Flight was on time"
Contra: "Pretty much everything else. They even charge extra if my wife and I want the privilege of sitting together."
Pro: "Arrived 25 minutes ahead of schedule"
Pro: "It was smooth, operated well and on time!"
Pro: "Crew's attention. Flight's punctuality and price."
Contra: "No entertainment on board."
Pro: "Left and arrived on time; seats were bigger than expected for basic economy though not equal to "extra" level on longer flights."
Contra: "Constant sell-sell-sell announcements, pushing everything from food/beverages (nothing complimentary) to raffle tickets. We were required to surrender a bag at boarding because cabin baggage was overbooked, but most people took theirs on anyway. While we followed the rules, we paid the penalty of having to wait for the bag to be retrieved. It cost nothing but time, fortunately. But the bag surrender before the flight was not convenient or easy to monitor. Also agree with the other reviewer that online checkin is required to avoid a fee. And the requirement for non-EU persons to have a PRINTED boarding pass was a pain. Luckily, our hotel agreed to do this for us, but many travelers don't have the option."
Pro: "I chose Ryanair because of their 10kg cabin baggage allowance. They've really improved from my past (and after that I swore I'd never use them again) experience. Really slick."
Contra: "Constant trying to sell you extras."
Pro: "Tickets were cheap"
Contra: "Seats don't recline, extra charges on bags and boarding passes and the website is not clear enough to prepare people for this. some attendants in Rome on our way out were very rude. They charged us then made us feel dumb. I think they deal with a lot of unhappy people and this could be fixed by simply improving website/check in clarity."
Pro: "The flight was on time leaving and arriving"
Contra: "Ryanair has strict baggage limits on size and weight. Pity they don't enforce these limits some of the bags brought on as cabin baggage exceeded the limits in both respects by a long way. This is annoying when I went to lengths to meet the weight and size limit. Because of this lack of enforcement boarding and leaving the aircraft was total chaos."