Găsește zboruri ieftine de la Marea Britanie către Cluj-Napoca

Pro: "Food was pretty good"
Contra: "Crew rude and disrespectful. Switched my mother’s seat without even telling us..to a middle seat"

Contra: "Outstanding"

Pro: "Great"

Pro: "Efficient and on time."
Contra: "All fine."

Pro: "Very professional and polite crew"

Pro: "Food is not bad"
Contra: "The staff told us our carry-ons are over weighted and forced us to check in 2 carry-ons and charged us 250USD! Our carry-ons are totally standard-sized but just weighted more than 8 kg. We have never encountered any airlines would rob costomers like this! Will NEVER ever fly Turkish airline again!"

Pro: "NOTHING. Never made the connection."
Contra: "Flying your passengers to your hub so they can make their connecting flights, for a start..."

Pro: "check in..Gatwick S."
Contra: "cramped, breakfast was a disgust.tasteless omelette,soggy sandwich. a disgrace."

Pro: "Really like the airline, sat in the front rim of economy. My husband is over 6ft and he was happy with the leg space. As was I since we flew right our 1 and a half year old boy."

Pro: "Food, multimedia and the crew"

Pro: "Good crew. Clean"
Contra: "A little late"

Contra: "Flight delayed more then an hour without anyone knowing anything about it."

Pro: "Entertainment options good"

Contra: "Why were they first from the Turkish Airlines staf to puschese new tickets and pay out of packet"

Pro: "Largely pain free experience"

Pro: "Crew was very helpful & friendly. Cabin was well pressurized."

Pro: "Flight cancelled on whim of pilot due to a single faulty toilet."
Contra: "Everything."

Pro: "There is simply nothing to like. Whilst other airlines give peoooe a nice hotel room to spend the night on their trunk flights, Turkish airlines offers."
Contra: "I didn’t like anything not least the fact you make people wait in the station when they are on flights with stops. It Morocco offers a plush hotel room. I’m never travelling"

Pro: "I loved the amount of attention and consoling that was given to an ailing elderly woman on my flight to Turkey! On my flight to Ghana the attendants were so gentle and provided a lot of ammenities. Oh and the hotel was an amazing experience and respite especially after the run-around at the airport. Thank you"
Contra: "I did not enjoy the run-around I was given in trying to find the hotel desk. “50 meters then turn left” was the anthem. All someone had to say was go outside the airport and you’ll find the hotel desk! Hehe thank you Turkish Airlines however! Thank you."

Contra: "I could not use my ticket I was trying to extension date but customer services terrible"

Pro: "The crew were accommodating, we departed on time, the inflight food was good and the entertaiment was varied."
Contra: "The leg room was a bit limited on long flight."

Pro: "It went all ok except the space between rows"
Contra: "Slow service by crew and space between seats"

Contra: "Nothing"

Pro: "Efficient and pleasant. Affordable and most importantly very clean!"
Contra: "Old style lie flat (but not horizontal) seats"

Pro: "Crew and in flight meal and refreshment services were great."

Pro: "Pilot did a smooth landing both the long flights."

Pro: "We received edit seats so we had more room which made the quick flight more comfortable."

Contra: "Not enough movie varities."

Pro: "Arriving safely"
Contra: "Seats horrible, food not eatable, poor service"

Pro: "Loved the selection of movies. Airplane seats were comfy. Departure and connections were on time."
Contra: "Flight attendants were very slow to respond to requests and when an old passenger threw up, they didn't offer him help. They just sprayed the area and left the yuck instead of cleaning up immediately, despite my numerous requests. So you can imagine the smell."

Pro: "Everything seervice greatzwhe"
Contra: "When the flight was over"

Contra: "I had my flight from London to Istanbul delayed and because I had connection flight in Istanbul to Russia they had to change my flight for the next day . That ruined my whole holidays and I had to go all the way home from Gatwick airport and next morning going again to Heathrow airport. No transfer or taxi was provided and No single apology from the staff or company . Very disappointed with Turkish airlines !"

Contra: "They have lost our luguage and up to this minute, we dont know where they are and when we are getting them. They are not even answering our calls or emails. Very bad airline with very unprofessional people. Will never fly aith this airline again."

Pro: "Many movies to watch. There are news channels like CNN to keep you updated with what las happening in the world."
Contra: "We had a connection at Istanbul. No laptop or notebook was allowed. A small portable charger to my iPhone was confisticated even thought it is smaller than my iPhone. Turkish TSA seemed a little confused with what to confisticate. They almost took away my portable shaver too. There were 4 little kids running around aisle during the flight forcing me to watch movies instead of sleep crossing the Atlantic Ocean."

Pro: "Everything"
Contra: "Nothing"

Pro: "No real issues, we were served a decent meal, plane was new and the crew were friendly."
Contra: "Flight was severely delayed, not due to any fault of the airline but we were left sitting on board for 90 minutes with very little information m."

Contra: "I have bought two sides ticket from Turkish Airlines. And i miss my first flight, when i came to airport for return flight Turkish Airlines cancel my return flight whitout update by email or massage by phon!!"

Pro: "I ve travelled many times on Qatar ,Emirates,and jordanian air lines but the Turkish was the poorest and the worst .A limited choices and little food ,and these people on the airplane donot do their jobs properly .I hope it will be better next time if there is a next time ."

Pro: "The entertainment choice and availability of USB port for charging was excellent."
Contra: "This leg of both of our flights (going and return) was quite cramped. Due to an unfortunate delay on our return flight, our overall day was extended from ~8 hours to 16 hours, and had us flying through the night--very unexpected and tiring. Additionally, although we requested kosher meals well in advance, the delay/cancellation of our flights and rebooking effectively cancelled our kosher meals and there was nothing for us to eat. This was very frustrating."

Pro: "Very clean, comfortable, great service and very kind attendants, great food, accommodating comfort for the long trip I had. Definitely the best airline experience I have ever had and all for an incredible price, under $600 to fly from Miami to Rome!"
Contra: "Nothing."

Pro: "Other than the late departure, everything else was excellent."
Contra: "Just the fact that we were some 40 minutes late, and this created panic among those passengers who had tight connections to Tehran, Tel-Aviv and Tbilisi. The rest was excellent!"

Pro: "surpassed our expectation"

Pro: "great company."

Pro: "flight was exactly as scheduled, flight attendance were extremly helpful and polite, food was good."
Contra: "nothing"

Pro: "Clean, orginzed, professional pilots"
Contra: "Too hot, few meal options"

Pro: "This airline will never be my choice of airline if I ever felt the fly the country I will pick another airline for no matter what caused it would be just so I would never have to fly on this airline ever in my life or my family or friends or anybody else I don't ever ask me I am very disappointed at this airline and the people in the customer service I'll just airline is it a money hungry airline money comes first people come last"

Pro: "getting off the flight"
Contra: "the men attendants on the flight were rude. 1 got half a cup of orange juice on me and never apologized. got passed up for drinks had to stop them and ask everytime."

Pro: "Food was fantastic. There were no delays. Very enjoyable."

Pro: "The crew were very polite, professional, and accomodating. The food was tasty even for airplane food. I was pleasantly surprised! There were tons of entertainement options to help pass the time."

Contra: "Considering that we’re in the middle of a pandemic no LH ground staff at Heathrow Airport was leading by example wearing protective equipment such as mask or gloves. Further, I found it inexplicably that almost every seat was taken on this flight. If LH knows that the flight is booked close to capacity I would have expected they do their part and due diligence by swapping to a bigger aircraft to help protect people and their customers, it’s not that they wouldn’t have other aircrafts grounded and ready to go... A reduced beverage service is all you can do, really? LH - very disappointing once again"

Pro: "Didn’t like anything. Mediocre all round."
Contra: "Disembarkation took 40 mins due to which most passengers struggled to catch connecting flights. Very poor service by Lufthansa to help delayed passengers."

Pro: "Nothing!"

Pro: "Boarding was quick and good"

Pro: "Nothing at all, whole experience was incredibly stressful"
Contra: "The transfer was awful. Long line for the frankly bizarre security check despite never leaving the terminal, incredibly rude staff at Frankfurt airport, all wearing may we help badges, so kind of answered their own question. Check in staff once we had sprinted th length of the terminal very rude"

Pro: "Crew very helpful."
Contra: "Both flights late. Food was worthy rather than tasty. Seats small. Too much plastic - why not use non plastic cups. Sexist safety card."

Pro: "Good"
Contra: "More varieties of whisky on board"

Contra: "The entertainment system broke down completely on the whole plane and the crew was sort of grumpy."

Pro: "on time."
Contra: "nothing"

Pro: "Staff were ok, did all they could"
Contra: "Not enough information especially for people with connecting flights"

Pro: "Everything was on time and efficient."

Contra: "a bit late"

Pro: "Despite the short flight we were still given food and as always I love airline food. Free alcohol is always a bonus as well! Nice crew and timely take offs and landings. Could bring two hand luggage (backpack and suitcase) which I like even though I didn't have to pay extra!"
Contra: "No negatives."

Pro: "Very explanatory clear and responsive. There was a short delay they kept us informed clearly and responsibly. Excellent flight and superb performance. Very polite and helpful."

Contra: "Flight from Heathrow to Frankfurt delayed, when we arrived we had no chance of making our connecting flight to Split yet no one told us. No one at the gate which didn’t say final call (or on any of the boards) or anyone calling us over the tannoy at any point. Super rude “flight manager” A. Turini burst out laughing when we told him our situation and when I asked why he said “Well would it make you happier if I cry instead?” So unprofessional."

Pro: "The ground staff in Heathrow was helpful. They happily swapped me onto an earlier flight to Munich after I spotted delays out of Munich, allowing me ample time to connect in Munich airport"
Contra: "Lufthansa's narrowbodies have one of the most uncomfortable seats in the sky. These slimline seats are built with a central beam running vertically along the midline of the seat, making it very uncomfortable with your spine."

Pro: "Crew and service was amazing"
Contra: "No entertainment food Horrible"

Pro: "I like everything about Lufthansa in terms of quality and service"
Contra: "Punctuality. I fly lufthansa twice a week and I have yet to fly on time. There are always a delay."

Pro: "Not much"
Contra: "Almost everything"

Contra: "Cancelled flight and transferring me on turkish airlines again the flight was delayed over three hours.,obviously we have missed our connection flight to Beirut and now waiting in front the hotel desk because the first flight to Beirut is 12:25 pm , I have lost 2 days from my holiday,I'm very tired and upset, I will never use kayak ever again and I will tell all my friends and family to avoid it."

Contra: "The flight was delayed . When we arrived in Frankfurt, there was a quie of 200m . After waiting 10 minutes, they asked us to go to other passport control . We had to walk onother 10 minutes to get there ."

Contra: "Not entertainment at all"

Pro: "The boarding process was smooth, take off delayed by just over an hour but the Crew were exceptional with providing updates and bringing around refreshments whilst we waited."
Contra: "Seats were a little uncomfortable but outside that not much I can fault the airline for."

Pro: "Made up most of the time. Latrobe leaving due to queue."
Contra: "That I did not know in advance there was a snack. Would have odered vegan as it was had nothing."

Contra: "At the gates they said that nobody could bring more than one piece of carry-on items Dash completely catching Everyone by surprise. They took a backpack from me, and it has now been lost."

Contra: "It took ages to go through the security check, although I have mentioned that I have a flight connection that is due to leave nobody gave a s..t, so I missed my flight. Now I’m waiting at the airport"

Contra: "Cancelled then delayed then had to stay in Frankfurt and was a day late"

Pro: "The environment was very nice. Relaxed and roomy"

Pro: "The counter staff in Heathrow was great"

Pro: "The crew were very helpful and friendly"
Contra: "The flight was delayed"

Contra: "Very very long walk plus train to baggage reclaim at Munich"

Pro: "Everything was perfect ... pilots are so good and professional..!!)"

Contra: "Poor food on first leg. Sat by a man who was allowed to have 7 cans of beer. On second leg of journey I was willing to pay for food. The best choice for anyone trying to eat a healthy diet was pot noodles. Air Canada get 2 stars. Return journey on United gets 4stars."

Pro: "It’s nice that Lufthansa still gives food onboard"
Contra: "My Lufthansa flight left with 1hour delay"

Pro: "Smooth process. Regular updates."
Contra: "Late departure."

Pro: "Good attitude"

Pro: "Fast-track security, Lufthansa lounge in Heathrow T2 was fabulous, with incredibly attentive staff, flight stewards were extremely polite and also attentive. Great in flight snack and drinks. A real pleasure."
Contra: "The long walk at Frankfurt - but you can't blame the airline for the place the plane docks at."

Pro: "Friendly helpful staff."
Contra: "Delays."

Pro: "Fast and efficient boarding"
Contra: "N/a"

Pro: "I arrived at the airport early and the check in staff offered an earlier flight so I wouldn't miss my connection. Crew was courteous and the sandwich on board was quite good"
Contra: "Slim seats very uncomfortable and legroom too little"

Pro: "The food and drinks was very good."
Contra: "The flight was late."

Pro: "Easy check-in and helpful staff. I would absolutely fly with Lufthansa again"

Contra: "The plane lands a considerable distance from the airport, you walk across the tarmac in the rain to a bus, and then the bus ride is almost 15 minutes. I expect Lufthansa to have a better berth at Frankfurt."

Pro: "Nothing"
Contra: "Nothing"

Pro: "Free refreshments. Funny cabin crew!"
Contra: "There was very confusing and contradictory information on what you can take with you on top of your cabin luggage. e.g. Can you or can you not take a small shoulder bag with you."

Pro: "Nie odbyl size powodu opuznienia samolotu z Chicago do Londynu"

Pro: "Flights were cancelled that day due to a storm, but Lufthansa were able to fly an empty aircraft from Rome to fly us from London to Frankfurt. Despite the circumstances, Lufthansa were able to still offer catering. Thank you for your cimmitment."
Contra: "Lufthansa in general could invest a little more in the food they serve. Lufthansa's domestic and inter European flights are never a culinary highlight. :-("

Pro: "Was informed that boarding would be delayed but began within minutes. Arriva time was spot on"

Contra: "Most cramped seat I've ever sat in. Couldn't even sit because my knees hit the seat in front, before my but was in the chair."

Pro: "Priority boarding with small kids"
Contra: "In London I was required to ask fro this priority boarding with kids if not asked I would be queuing with small kids for 15 minutes.. (whilst In Frankfurt we have been invited to be boarded as first ones without asking for it.)"

Contra: "My mother had a food poisoning and needed a lot of water. The crew member at the end refused and told her no more. Since when there is a limit to how much someone can drink water? She had to stay dehydrated because she was dined the option to drink. Just upsetting."

Pro: "All was excellent"

Pro: "New plane, comfortable seats, very nice flight attendants."
Contra: "There is no way to pre-order meals on LOT flights other than calling a Warsaw phone number. Other airlines allow this both during online check-in and at any other time as part of managing your booking."

Pro: "The crew was great! Was disappointed they gave us a A340 from air Belgium instead of the 787 Dreamliner we were supposed to get."
Contra: "Boarding was tough they made us board a shuttle like the 90’s and go up stairs was really tough with kids and carry ons."

Pro: "That eventually I made it to Tokyo via Qatar airways."

Pro: "Crew was helpful - hung my jacket up in the wardrobe so it doesn’t get wrinkled. Boarding and luggage arrival were very quick - good service by LOT."

Pro: "Nothing, we were waiting for border for 3 hours, and the reason was they waiting for another 3 people. That is not acceptable."

Contra: "The entertainment system didn’t work at all the whole long haul flight"

Pro: "One stop flight, faster than a boat."
Contra: "Lost luggage, delayed our plans for 3 days(all luggage was lost!!!)"

Pro: "They offered a cookie, coffee and water. If you want more you have to purchase it. I was amazed by the punctuality."

Pro: "Latest movies. A few interesting games. You can walk to the galley area and grab snacks/drinks as you wish."
Contra: "WiFi please. Seats felt more crammed than other f airlines. LEAVE ON TIME (more than half their flights are delayed, it seems). Check-in desk people should be a bit more friendly, they weren’t rude but they made it obvious that they didn’t want to be there."

Contra: "The Odessa airport is confusing for departure but good arrival area"

Contra: "Flight delays, late boarding, better service"

Contra: "Flight could not taken off in 7 hours delay"

Pro: "Crew and staff were amazingly friendly. The seats were comfortable."
Contra: "The flight from Newark to Warsaw was delayed by over an hour."

Pro: "Service excellent"
Contra: "Late flight"

Contra: "Flight was delayed 2 hours and gate was changed 4 times. Unbelievable!!!"

Pro: "The crew was very nice, very helpful and very pleasant."
Contra: "Economy seat sucks on a 8 plus hours flight. Especaially over night."

Contra: "Boarding went chaotic and slow, this resulted in at least a half hour delay. People were allowed to bring to nuch hand luggage into the cabin."

Pro: "Easy to navigate crew speak English and friendly"

Contra: "Plane left 3 hours late for a tire change? Missed connections and had to rent a car. Audio jack didn’t work on tv. Flight attendant was aware of time issues and were going to help me get off plane quick. They didn’t.. Also, why is the 787 so hot? Nice plane but needs air vents. Both times now it was sooo warm in the cabin."

Contra: "The boarding and flight were late"

Pro: "Food/drink options"
Contra: "Boarding process. Flight delayed"

Pro: "Over all was ok nothing exceptional but boarding was very slow, and slk of us with connections did not make it as the luggage came on the carousel 60 min afterward checked the security. Will not use them again."

Pro: "Not much."
Contra: "This is about as budget as you can get. Entertainment systems didn’t work, drinks were warm. Food was mediocre. Bathroom doors didn’t work, and the toilet seat wouldn’t stay up while using it! Yuck! Had to shuttle EVERYWHERE between flights, before and after. Crew was not attentive, and not so friendly either. Only good note was the young lady who checked our bags in Warsaw and helped get our seats together (after the airline messed the seat assignment up in the first place). Ugh. Worst airline I’ve been on."

Pro: "The plain was delayed more than three hours"

Pro: "Good food and service."
Contra: "Tv is very difficult to see at that distance. Poor choices of films."

Contra: "Crew moved extremely slow despite a delay. (E.g. we could have departed sooner if they moved quicker and were more organized. Boarding process was poorly managed and chaotic. Total lack of communication about the delay. Missed our connecting flight due to the delay and had to beg for info about how to get a new flight."

Contra: "Carry on 8kg Chairs are very tight"

Pro: "Good price. The in-flight meal was hot and delicious!"

Pro: "Could check my suitcase earlier (arrived at airport too early). I had a bit off over 23 kg but that did not pose any problem. Boarding was quiet fast and almost with timetable. The food was good and service provided pleasant. I was happy that we landed safely providing bad weather in Toronto that evening."

Pro: "Crew was friendly."
Contra: "Calling the trip 'business class' is simply a bad lie. While it is common in Europe to give this dirty nasty lie do not mistake this flight to a 'business class'. It is simply that you get same seats and spacing as in the other torture chamber known as "economy" which I call cattle class (I suspect they would not let them fly cattle in those conditions). This lie is based on leaving the middle seat empty. Otherwise teh torture is the same. In short I hope someone will sue the SOB that invented this concept and that was allowed to call this 'business class'. It is nothing short of a fraud."

Pro: "With expectations set record low by flying United Airlines this was pleasantly neutral."
Contra: "Limited beverage choice"

Pro: "I can't give any review, because I cancelled my flight."

Pro: "Plane is comfortable"
Contra: "Crew is not very friendly. Security personnel downright rude"

Contra: "I flew with a baby and I wasn't given any basssinet on the flight, and even worse the crew was giving me a hard time about it."

Pro: "Crew was very good. Plenty of food, and they came around often with drinks and water."

Pro: "Price of tickiet"
Contra: "Service"

Pro: "nothing"
Contra: "everything"

Contra: "Expect flying without delay"

Contra: "The flight was delayed two hours and I missed my next flight because of that"

Contra: "Please note that Economy class requires separate luggage fee (70 EUR in airport) even if customer service confirmed by phone that your class includes it."

Pro: "I would not give 1 star. 0 if possible!"
Contra: "Because of loosing our connecting flight in Warsaw (due to weather...I think, it was never explain to us why our first flight had a 3 hour delay), the boarding staff was very helpful finding us a different route. Well the flight from Warsaw to Berlin, operated by LOT was horrible! No snacks no drinks, not even water on a 2hour flight! Shame on you! I had my wedding gown with me and I asked one of the crew members to put it in one of the closets design for this. And in a broken English she told me 'ya there is a problem' and she showed me the closet, it was full with the crew luggage :( We ended up laying the gown on one seat that was empty! When we arrived at our destination and picked up our luggage we noticed that they broke one of the wheels. Overall very ugly experience with LOT!!!"

Pro: "I like everything food and the chaires very comfortable thanks"
Contra: "Nothing to complain Everithing is excellent easy flight Thankyou"

Pro: "The trip was on Boeing 787, good legroom, and decent seat recline, food was ok and the flight was on time given that most transatlantic LOT Polish Airlines flights are delayed."
Contra: "The aircraft (B787) was a bit run down. Some of the cabin crew were unprofessional, at at times rude to passengers. No wine/beer offered during the dinner service. They offer "gourmet" cafe on-board for purchase, but one has to go all the way back of the plane to make a purchase, the flight attendants refuse to bring it to the passenger, which I found to be strange."

Pro: "On time"

Pro: "Smooth and easy boarding and deplaning"
Contra: "Nothing, short flight"

Pro: "Customer service was good and flight arrived on time."

Pro: "The Dreamliner was a nice aircraft and the entertainment screens were in great condition."
Contra: "Seating was tight as usual on all planes. The seat cushion was worn down and was hard. Crew were not overly friendly but weren't rude either. They won't be winning any customer service awards. They didn't offer drinks as often as United has especially on an international flight. They need to offer water more frequently."

Contra: "No good meals available in the flight."

Contra: "Hi, Pliz sort out the menu,the food was rubbish."

Pro: "It was great."

Contra: "Great experience"

Pro: "No"

Contra: "Checking, boarding and overall experience"

Contra: "Rerouted thru LA and I have filled in all the challenges faced in previous review."

Contra: "all"

Contra: "British Airways did not correctly issue ticket to American Airlines and we have to wait another day before departure. Resulted in my loss of monies on various reservations"

Contra: "It started over an hour late and they lost my luggage"

Contra: "It was good"

Contra: "way too crowded"

Contra: "Never took the fly"

Pro: "Ease of boarding"
Contra: "Nothing"

Contra: "When I reserved in Kayak it said it included luggage!! I was charged 65 pounds!!! I need a regund for this!!!! Please let me know what to do!!"

Pro: "Efficiency"

Contra: "You had to pay for your drinks and snacks on the plan."

Contra: "same as above"

Pro: "It was short and fine"
Contra: "None"

Contra: "Nothing"

Contra: "not much room. cant explain the boarding. too complicated and required going down stairs."

Contra: "12 hour delay. Very disappointed with British airways"

Pro: "Easy trip, well managed, efficient"
Contra: "No drink or snack unless you pay for it"

Contra: "Freezing cold cabin"

Contra: "You charged me for coffe after flying all night"

Contra: "Please include a complimentary tea and/or snack."

Pro: "Same as above"
Contra: "Same as above"

Pro: "Did not like that I had to buy a coke. Like common really?"

Pro: "polite, efficient"

Pro: "He was courteous, highly efficient and kind. Also, Captain J. Cook made a very smooth landing."
Contra: "Bread could be more defrost or warm. But cold bread seems a common thing on airlines."

Pro: "everything went smoothly"

Pro: "aer lingus was good"

Contra: "Same as above."

Pro: "Punctuality"
Contra: "I bought an extra piece of laugagge and I had problems on both check in processes because I wasn't shown on the system."

Pro: "Quick and painless"

Contra: "very crowdy with suitcases on the board"

Pro: "The staff was pleasant & helpful. Queues for boarding moved along quickly & efficiently. Overall positive experience"

Pro: "All"
Contra: "Nothing"

Pro: "I would have liked a better choice than chips. Something less salty and more healthy."

Pro: "The price! BA direct was twice the amount. Traveling with three adults can get costly"

Pro: "Polite and helpful"
Contra: "Lost my bag with items in it that are irreplaceable."

Contra: "Very very late. So much for British punctuality."

Pro: "It was short"

Pro: "Everything was fine."

Pro: "Lunch salad! Great idea. Mini forks too cute to stand."
Contra: "The gate not being announced until 20 minutes before boarding. However, this probably wasn't BAs fault."

Pro: "See overall comments"

Contra: "luggage didn't arrive and not able to track it or contact the airline"

Pro: "It's a short trip on Aer Lingus 1.5 hours so all was good"
Contra: "Wish Cork airport had an enclosed ramp for de planning rather than a step outside in the rain."

Pro: "puntualidad y servicial"
Contra: "En el aeropuerto la recogida de la maleta venía con otro número de vuelo, me tocó ir a información a averiguar."

Pro: "it was very nice,"

Contra: "They lost my luggage and I still had a 4 hour train ride to go. My luggage made the transfer in LHR BA scanned claim checks and confirmed they had them. This was on Friday, I finally picked them up on Tuesday. They never called me, and it cost me a €70 taxi. Not happy with BA or Iberia."

Contra: "This really is more about the flight from paris to Bucharest: I’ve literally never experienced a worse ticketing and boarding process. Old planes, ride staff (even by remarkably curt and abrupt Romanian standards). Broken inline experience. Overall unpleasant. Seems to be flown only by Romanian families with hundreds of pounds of luggage. Like a caravan."

Contra: "I missed my flight because my previous flight was delayed 2.5 hrs"

Contra: "One hour delay"

Pro: "To be going home!"
Contra: "Female crew taking orders then taking ages to ring drinks a d they move on to others instead of finishing what they were doing. Then you're lucky if you get given 1 sugar and no spoon lol."

Pro: "Food was excellent; boarding a litlle bit crowded, but didn't notice as had been busy; crew has been kind and helpful"
Contra: "Unconfortable chair seats; seatbelt too short; tables too low for tall ppl"

Pro: "The flight departed on time and arrived the same. The seat was a tad bit narrow for me but then I am a tall guy at 6'5". Crew was very professional. Ticket cost was a third of what the other airlines were offering for a Sunday fare. I'll definitely use BlueAir again!"

Pro: "The crew was well trained, kind and receptive. The pilot managed to drive through a storm and even arrive 10 minutes faster after leaving 5 minutes late."
Contra: "Passengers traveling with pets took our reserved seats. The places for our baggages were occupied. When addressing this issue, we were told to move further ahead to empty seats. There was no meal included, and the one we purchased could not be paid by POS."

Pro: "I canceled the flight 6 weeks ago, no refund issued."
Contra: "I canceled the flight 6 weeks ago, no refund issued."

Pro: "Boarding was quick and we arrived on time."
Contra: "When getting to Bucharest we were taken by bus and didn’t have a gate."

Pro: "Everything was quite fast, we were like 15 min before the plan ready with boarding, but then somebody needed medical assistabce and we left 15 min delayed. But that's ok, it's nobody's fault. Baggage arrived very fast in Hamburg."
Contra: "A minus for the Crew because when we arrived in Hamburg, people started to open the baggage boxes although we were still rolling (like 5 min too early) and they didn't say anything, so more people were following. When we arrived, almost all the people who could, had the baggage already with them. This happened in the past but the Crew stopped the people on time."

Pro: "What to like? The rudness? The delays? Or the fights on board!!!"
Contra: "The flight was delayed with nearly 2 hrs. Cabin crew were rude made as feel very uncomfortable. This flight as whoke was the worst one I have even been too. Never ever again. BLUE AIR NEEDS TO SORT ALOT OF THINGS BEFORE OFFER SUCH SERVICES"

Pro: "Stupid survey can’t eliminate category that doesn’t ajgpply"

Contra: "I have booked with 2 checked in baggage pieces. On check in I was told no baggage was paid and I had to pay 100€ for the baggage."

Pro: "Boarding was good, flight and crew were good, had refreshments and food which came as a surprise. Overall I had a very good flight."
Contra: "I liked everything"

Pro: "Clean enough"
Contra: "Charged £60 for hold luggage because the airline’s unstable website wouldn’t allow me to book in advance (£20 extra in the airport). Plane was delayed because they were late allowing passengers to board and missed the runway slot. Seats were uncomfortable - it was an older airframe."

Pro: "They are more professional and helpful. Really seemed like they knew what they were doing. The flight crew was accommodating and polite. The plane was very comfortable"

Contra: "The plane seemed very old, toilet in poor condition."

Contra: "Flight was rescheduled for 3 hours later than original departure. Check in opened less than two hours before the rescheduled flight time so everyone was stuck waiting at check-in for hours. We couldnt even go in and relax inside at restaurants or the gate because online check in wasnt available. Then the flight was further delayed with no news about when the new take off would be or why the delay. Finally boarded a tiny plane that had propellers and a loud take off, if you easily fright on planes probably not the best choice for you. And then someone started smoking on the flight and the attendants had to announce again that smoking wasnt allowed. On and off throughout the flight it smelled like someone was smoking so I wonder if it was even coming from the cockpit."

Pro: "Flight was delay by 1 hour consequently my luggage did Ot arrive with me to Katowice on top of that there is no more flights today from waw to kat with lot Airline"
Contra: "Serive to pay extra luggage very very slow"

Contra: "It was very hot on the plane. There was no legroom in my seat, it was very uncomfortable."

Pro: "Crew, polite and friendly"
Contra: "delay of more than 6 hours and incorrect information"

Pro: "company gave out free drinks and snacks"

Contra: "They change the fly departing time with 12 hours before I was flying"

Pro: "Easy to book on phone no problems getting boarding passes etc."
Contra: "Could not amend my booking tried to check a bag online after printing out boarding pass. Had to pay £46 for a 11k bag each way."

Pro: "Every thing."

Pro: "On time ,clean aircraft..."
Contra: "Crew was very serious...a smile can make a difference....."

Contra: "Flight was cancelled a week before and didn't get a replacement flight. Got half of my money back. Will never book a blue air flight again !"

Pro: "Flight on time . Attentive crew . Good price ."
Contra: "Lack of leg room ."

Contra: "The actual flight was good, but to try and check in on line is murder..the website needs a totally new revamp, both to & from Larnaca I was unable to check in on line. You enter all your details press confirm and it is supposed to go to the next instruction, but a message appeared then took you back to your previous page and you had to input all your details again..this happened many times before I eventually gave up."

Contra: "Rude crew, not organised work , not enough space for legs"

Contra: "I had to make my own way home from Manchester.. plane diverted due weather."

Pro: "The food they offer to purchase. Easy check in at the airport."
Contra: "Better seat pitch. I'm not a tall man, but the space is very small."

Pro: "free breakfast great staff"

Pro: "Cheap in price, unexpected free snack on outbound flight, relaxed attitude to luggage, both hold and carry on, chartered unscheduled flight after original was cancelled"
Contra: "The fact our original flight was cancelled and we were delayed by 7.5 hours. They communication from the airport crew was little to non and flight time changed 4 times. They even told us difinitively that we would board at a certain time only for us to actually board nearly 2 hours later. They, without a doubt, knew the rescheduled flight time but strung us on anyway - I believe this was so they could save money on hotels"

Pro: "Everything was awesome!!! I am going to buy only from you my next flights."

Pro: "nothing"
Contra: "The agent lady on the desk did nothing to help us get on our flight. She refused to identify herself. We intend to sue the company for the damages caused to us because of this bad attitude."

Pro: "I recomand to Everyone to use the airlines!!Very good quality"
Contra: "Nothing , was everything perfect!The stewardesses very nice"

Pro: "Reliable and friendly staff. Even offered a free soft drink and sandwich on a short haul flight."

Pro: "Food"
Contra: "Space to sit, especially when seated in the middle"

Pro: "comfy seats and a breakfast thrown in !"
Contra: "not much"

Pro: "Leaving more or less on time serving food & beverages on a low cost flight Even though I didnt eat (carb free, there were'nt any friut or vegtebles) yet the idea was thoughtfull."
Contra: "Seats rather narrow"

Pro: "am ajuns chiar mai devreme, personalul foarte dragut si amabil , scaunul comod , mancare si bauturi bune."

Pro: "Good price, comfortable seats, nuce food and candies"

Contra: "No online check-in. 1 hour waiting for nothing."

Pro: "First time flying with them. Strongly recommended!"

Pro: "Staff on board was friendly"
Contra: "Planes were late Issue with on-line check-in Non responsive contact center at high cost per minute Absolutely inadequate space for knees, am 1.93 and my knees were stuck all the way during the flight although I had upgraded to a seat with better space. Old aircraft"

Pro: "I was surprised and pleased as well that the flight attendant listen to me when I mentioned that it's very cold in the cabin and in less than 30 minutes the temperature was changed and bearable"
Contra: "Not applicable"

Pro: "Seemed like a technical problem. The pilot wouldn't give up any information."
Contra: "Small seats with little legroom"

Pro: "All was very efficient, food and drink a nice surprise"

Pro: "It took almost one hour in line just to check in. Also, the flight was delayed. They changed the seats and the crew was calling people who had previously booked breakfast because their seats didn't match what they had booked."
Contra: "We almost missed the plane because checking in took over an hour, since they only had one person for the entire flight. In addition, the flight was delayed and the food was not good."