Găsește oferte pentru zborurile internaționale către Cluj-Napoca

Pro: "Crew"

Pro: "The flight was on time - which is unheard off"
Contra: "The food was eatable - but not really good"

Pro: "Brought me home in an hour"
Contra: "Delay again"

Pro: "The seating availability at the check in time"
Contra: "The TVs never worked"

Pro: "quick boarding (small plane, not many people). appreciated a free meal in economy class on a 1hr flight. Wow! relatively easy check in for my luggage."
Contra: "better signs regarding luggage check in, better seats. gate number changed many times. confusing and hard to hear announcements"

Pro: "It was nice"
Contra: "more movies to be purposed ))"

Pro: "Good crew, attentive, courteous, communicative !!"
Contra: "Have the screens work ...."

Contra: "Employees VERY VERY RUDE!!!!"

Contra: "Lots of turbulences at landing, due tonthe heavy rain."

Contra: "Not so many movies"

Contra: "My mother (88 yrs of age) solicited help stowing her luggage from one crew member, and was refused!"

Contra: "The entertainment"

Pro: "Flight left and arrived on time"
Contra: "Food is mediocre and there is no in flight entertainment so thank God for Kindle!"

Pro: "The whole process was very enjoyable in the flight was really nice I loved it"
Contra: "I am not used to going through Baggage Claim and then checking in again at airports but after I figured it out it was ok"

Contra: "The flight was 1 hour late to depart"

Contra: "The airline lost my checked bag"

Pro: "no other choice to fly amsterdam"
Contra: "no entertainment"

Pro: "Very nice personnel. Great airline."

Pro: "Boarding was good, flight and landing"
Contra: "Had to go through security check in Istanbul"

Pro: "crew"
Contra: "no entertainment"

Pro: "Check in , flight info at airport great !"
Contra: "No choice for food."

Pro: "Quick and easy"
Contra: "No food option without meat"

Pro: "We boarded a bus to go out to the plane in very cold weather. The seat I was given was in emergency exit area I told the flight attendant and nothing was done."

Pro: "Food, crew cooperation"
Contra: "It was OK"

Pro: "Food,staff,easy check in.everything worked perfect."
Contra: "Na"

Pro: "Everything was excellent"
Contra: "The stuff was outstanding"

Pro: "The sandwich was very convenient, even though the flight was very short"
Contra: "The OTP airport is not very organized, difficult for a new guy to get to the gate. Nothing to do wirh the flight but i needed to mention this for other people new to the airport"

Contra: "30 min late"

Pro: "Everithing was ok!"
Contra: "It was nothing wrong, I feel very well!"

Pro: "Punctuality, politeness, cleanness"
Contra: "Food, but not so important for me ."

Pro: "It was a pleasure to fly with them. I wish they flew in the continental US too."

Pro: "Flawless in spite of weather related delayed take off."

Contra: "It was impossible to make the check-in online. I had to go to the airport very early. The lady at the check-in desk said that my name was NOT in the system, nor was my flight reservation. She had to look up by the ticket number (highly unusual, she said). The seats were apart for me and my wife, despite the fact thet I had chosen together seats when I made the booking. Next time I will think twice before I go for Kayak or Brussels Airlines (for example, they don't have Bucharest Airport on their departure list on the B.A. website... after all, Romania is a E.U. country!) The second flight took off after 20 mins. delay, and landed w 15 mins. delay."

Pro: "Had sandwich and beverage on a 40 min domestic flight. Professional and helpful staff."

Contra: "Terrible handling of a situation with a passenger with special needs."

Contra: "Arrived 15min late and I had a tight connection."

Pro: "The food was great, staff nice, generous, and accommodating. Plane comfortable."
Contra: "Boarding often takes a long time, and/or flight is delayed."

Pro: "Great price, no bag fee, nice crew, comfy ride"
Contra: "Mediocre food, no entertainment"

Pro: "Great price, nice crew, decent flight overall"
Contra: "The food was terrible! No entertainment system"

Pro: "That I landed safely and nothing happened."
Contra: "I felt I was on a very outdated plane, so safety was a concern...luckily everything was good just old seats and service was not special at all."

Pro: "Friendly crew"
Contra: "Long wait on the bus out to board the plane"

Pro: "It was comfortable with good price."

Pro: "The sandwich was yummy."
Contra: "Everything was fine"

Contra: "As I said, check-in for the Bucharest to PRG leg was very difficult. My hotel needed to help. Ridiculous."

Contra: "There was no entertainment, but that was O.K."

Pro: "Flight didn't exist."

Pro: "The plane had a 50 minutes delay. The reason was "tehnical problems". Actually, 3 persons boarded 40 minutes late, so we all had to wait for them. That was so unfair."

Pro: "The low price, the small plane, the food and drink."
Contra: "Nothing."

Pro: "Very professional staff. Reliable and trustworthy pilots. My preferred way to travel from Bucharest to Cluj-Napoca."

Contra: "This really is more about the flight from paris to Bucharest: I’ve literally never experienced a worse ticketing and boarding process. Old planes, ride staff (even by remarkably curt and abrupt Romanian standards). Broken inline experience. Overall unpleasant. Seems to be flown only by Romanian families with hundreds of pounds of luggage. Like a caravan."

Contra: "could not be delayed"

Contra: "I missed my flight because my previous flight was delayed 2.5 hrs"

Contra: "One hour delay"

Contra: "I was not allowed to take the push chair on board even though on the inbound flight was ok to do so. I have purchased the push chair especially so I can take it on board. Disappointed."

Pro: "The crew was well trained, kind and receptive. The pilot managed to drive through a storm and even arrive 10 minutes faster after leaving 5 minutes late."
Contra: "Passengers traveling with pets took our reserved seats. The places for our baggages were occupied. When addressing this issue, we were told to move further ahead to empty seats. There was no meal included, and the one we purchased could not be paid by POS."

Pro: "I canceled the flight 6 weeks ago, no refund issued."
Contra: "I canceled the flight 6 weeks ago, no refund issued."

Pro: "Boarding was quick and we arrived on time."
Contra: "When getting to Bucharest we were taken by bus and didn’t have a gate."

Pro: "Everything was quite fast, we were like 15 min before the plan ready with boarding, but then somebody needed medical assistabce and we left 15 min delayed. But that's ok, it's nobody's fault. Baggage arrived very fast in Hamburg."
Contra: "A minus for the Crew because when we arrived in Hamburg, people started to open the baggage boxes although we were still rolling (like 5 min too early) and they didn't say anything, so more people were following. When we arrived, almost all the people who could, had the baggage already with them. This happened in the past but the Crew stopped the people on time."

Pro: "What to like? The rudness? The delays? Or the fights on board!!!"
Contra: "The flight was delayed with nearly 2 hrs. Cabin crew were rude made as feel very uncomfortable. This flight as whoke was the worst one I have even been too. Never ever again. BLUE AIR NEEDS TO SORT ALOT OF THINGS BEFORE OFFER SUCH SERVICES"

Pro: "Stupid survey can’t eliminate category that doesn’t ajgpply"

Contra: "I was unable to check n online (although the process was intitated well earlier than 12 hours prior to departure). The system charged y credit card for a seat reservation and then crashed with an error, both on my phone and laptop browser. When I called at 9:00 am (when their offices are open) to ask for help with what happened, I received no answer other than, "the check in system has just closed. I am unable to help you in any way". I booked another flight with another carrier, and did not take this flight., not do I plan to book with them in the future That being said, it is not the job of the employee to defend a poorly working system. Services need upgrade asap."

Contra: "flight delayed by more than 1 hour"

Contra: "I have booked with 2 checked in baggage pieces. On check in I was told no baggage was paid and I had to pay 100€ for the baggage."

Pro: "Boarding was good, flight and crew were good, had refreshments and food which came as a surprise. Overall I had a very good flight."
Contra: "I liked everything"

Pro: "The added touches make all the difference! We didn’t expect free food and was delighted to receive breakfast. The chairs were much more comfortable than any other plane I’ve been on due to the adjustable head rest, and as a regular flyer to Cyprus, this made a difference. The sweets served just before landing is an excellent idea and something that we do need due to our ears, so this was appreciated. staff were attentive and pleasant."
Contra: "To have the menu and duty free booklet at the beginning of the flight would have been helpful."

Pro: "Flight Attendants very good"
Contra: "Dusseldorf to Warsaw: Boarding terrible including assistance and messaging. - Boarding chaos - Late flight out of Dusseldorf (about an hour) - Just before landing, pilot announced all connections would be made - (and even mentioned chicago) - Connecting flight was gone when I arrived at gate, and I was quick in getting to gate from prior flight - next flight caused 5 hour layover in Warsaw Warsaw to Chicago Boarding terrible including assistance and messaging. - Boarding chaos - Late flight our ot Warsaw (about an hour) - no messaging at gate about reason for delay - kept increasing departure by 5 minute increments; started at 16:40 ended 17:05 (I beleive) - once boarding was complete, pilot said delay was due to wait for connections (boarding was an hour and 15 minutes late). Very frustrated"

Pro: "They are more professional and helpful. Really seemed like they knew what they were doing. The flight crew was accommodating and polite. The plane was very comfortable"

Contra: "7hour delayin onnecting flight! Seats on plane torn and very uncomfortable, meal booked but no food available."

Contra: "Flight was rescheduled for 3 hours later than original departure. Check in opened less than two hours before the rescheduled flight time so everyone was stuck waiting at check-in for hours. We couldnt even go in and relax inside at restaurants or the gate because online check in wasnt available. Then the flight was further delayed with no news about when the new take off would be or why the delay. Finally boarded a tiny plane that had propellers and a loud take off, if you easily fright on planes probably not the best choice for you. And then someone started smoking on the flight and the attendants had to announce again that smoking wasnt allowed. On and off throughout the flight it smelled like someone was smoking so I wonder if it was even coming from the cockpit."

Pro: "Flight was delay by 1 hour consequently my luggage did Ot arrive with me to Katowice on top of that there is no more flights today from waw to kat with lot Airline"
Contra: "Serive to pay extra luggage very very slow"

Contra: "It was very hot on the plane. There was no legroom in my seat, it was very uncomfortable."

Contra: "It was very hot on the plane. There was no legroom in my seat, it was very uncomfortable."

Pro: "company gave out free drinks and snacks"

Contra: "They change the fly departing time with 12 hours before I was flying"

Pro: "Very good airport check-in and flight. The Check-in staff were quick and efficient and the Flight Crew were friendly and attentive. It was calm and restful."
Contra: "The internet support. I spent meny hours trying to check-in and upgrade my case allowance from 20kg to 32kg, and failed. When I tried to change the baggage weight to 32kg a charge was added for NOT taking the case PLUS the extra for the 32kg case! The cost of a case is reasonable and I would advise to pay the extra £5 for 32kg for most flights. The on-line Seating Selection is also unreliable, I was seated next to an empty seat which had been showing to be unavailable on-line! A response to my query which I sent to Blue Air arrived when I was in the air on the flight! It only repeated the baggage section of the Confitions document! Thank goodness for the excellent airport check-in staff and the Flight Crew!"

Pro: "On time ,clean aircraft..."
Contra: "Crew was very serious...a smile can make a difference....."

Contra: "Flight was cancelled a week before and didn't get a replacement flight. Got half of my money back. Will never book a blue air flight again !"

Pro: "Flight on time . Attentive crew . Good price ."
Contra: "Lack of leg room ."

Contra: "The actual flight was good, but to try and check in on line is murder..the website needs a totally new revamp, both to & from Larnaca I was unable to check in on line. You enter all your details press confirm and it is supposed to go to the next instruction, but a message appeared then took you back to your previous page and you had to input all your details again..this happened many times before I eventually gave up."

Pro: "The flight was punctual"
Contra: "I got charged twice for luggage and couldn't get a refund"

Contra: "Rude crew, not organised work , not enough space for legs"

Contra: "I had to make my own way home from Manchester.. plane diverted due weather."

Pro: "The food they offer to purchase. Easy check in at the airport."
Contra: "Better seat pitch. I'm not a tall man, but the space is very small."

Pro: "Leg room and reclining"
Contra: "Nothing"

Pro: "free breakfast great staff"

Pro: "Free drinks, cheap flight and fairly comfortable!"
Contra: "No allocated seat."

Pro: "staff very friendly and polite ..airplane wasnt full so i get the chance to have a nice fly with my 2 little sons"
Contra: "-"

Pro: "Everything was awesome!!! I am going to buy only from you my next flights."

Pro: "nothing"
Contra: "The agent lady on the desk did nothing to help us get on our flight. She refused to identify herself. We intend to sue the company for the damages caused to us because of this bad attitude."

Pro: "Everything"
Contra: "Nothing"

Pro: "I recomand to Everyone to use the airlines!!Very good quality"
Contra: "Nothing , was everything perfect!The stewardesses very nice"

Pro: "Reliable and friendly staff. Even offered a free soft drink and sandwich on a short haul flight."

Pro: "Food"
Contra: "Space to sit, especially when seated in the middle"

Pro: "Can't say that I liked anything at all."
Contra: "1. Poor coordination by the crew members. 2. Been treated with arrogance and superiority by crew members. 3. Disgusting food."

Contra: "No online check-in. 1 hour waiting for nothing."

Pro: "First time flying with them. Strongly recommended!"

Pro: "The service was OK, we flew on time and the flight itself was pleasant."
Contra: "The interior of the aircrafts looked old and a bit dirty. The feeling is that you are flying on a poor low cost service."

Pro: "I was surprised and pleased as well that the flight attendant listen to me when I mentioned that it's very cold in the cabin and in less than 30 minutes the temperature was changed and bearable"
Contra: "Not applicable"

Pro: "The crew is very good"

Contra: "More leg room and reclining seats"

Pro: "- the food trays of seats of the plane are in such a way that you can lay your head on them and sleep. It’s really the most comfortable of all Continental flights I’ve experienced."
Contra: "- on board WiFi -"

Pro: "Flight duration"
Contra: "Leg space, cabin bag allowance more than 5 kg. Water at least to be served onboard a long distance flight."

Pro: "The offert of 5 euro discount on Duty Free products when you buy some food over 6 euros."

Contra: "Girl at the bording desk got in an argument with an passenger and she could have managed it a lot better then that."

Pro: "Friendly crew"

Pro: "Nothing"
Contra: "Not having a 3+ hours take off delay"

Pro: "It's the cheapest you can get"
Contra: "They split me and my wife on porpuse to force me to buy the option to choose my seating. The leg space is tiny and the chairs won't recline so it's super uncomfortable. Flight times are shitty. Te leave early in the morning so you can barely get some sleep at night. Nor on the plane. They don't any serve food or even water and let you dry up. You can buy overpriced food and beverage onboard. My purchase from the duty free was stolen and they didn't help me handle the problem. Awful experience."

Pro: "Hats off for the pilots! They did a great job to land the plane during the night on a very-very thick fog. Actually, we were the first plane to land safely in CLJ airport in three consecutive days apart all the other diverted landings to other airports."
Contra: "6 hours delay due to bad weather."

Pro: "One of the very rare on-time, efficient and smooth flights with Wizzair. Check-in was fairly quick and incident-free, despite some of the other passengers reporting problems with the procedures and the staff. Boarding was quick and the flight actually arrived 10 minutes earlier than scheduled."
Contra: "As usual, the cabin crew is adequately polite, but not overly friendly, the food & beverage range is mediocre and overpriced at best and the entertainment is virtually non-existent."

Pro: "I did not had a seat"
Contra: "I did not had a seat"

Contra: "Wiz air seems to trick you constantly to get more money out if things they hide from you.. online check-in required.. letting you in work a trolley and then charge you at the gate.. pee service overall.. beware!!"

Pro: "mi-a placut pretul"
Contra: "au transformat cursa aeriana intr-un butic"

Contra: "It was hot and stuffy and dirty"

Pro: "Good airport . Punctual flight ."

Contra: "Was delayed"

Pro: "Courteous crew, polite and knowledge. Just wish they wouldn't talk so fast over the tannoy! :-)"
Contra: "To find a way to enforce people to only put their baggage in the compartments above their own seats. If i choose a front-row seat, I find that other passengers have filled the compartment despite sitting nowhere near the front. Given that you pay the most money for front-row/extra leg room seats..."

Contra: "1h 45 minutes waiting for luggages in Bucharest Otopeni. Still not delivered."

Contra: "Never announced for non-priority boarding, so many people were late to flight, causing delays. Much less than minimum leg room required for any normal human. Sat bolt upright with front seat digging into knees for 3 hours. Far from the cheapest ticket, but totally no frills, no food, no entertainment, limited baggage. Wizz Air mobile app barely works when required (for boarding passes, etc) Not enough room in overheads for all the carry on they allowed, had to sit with bag and jacket on my lap for flight, as no room under seat either."

Pro: "The flight arrived ten minutes early at our destination."
Contra: "Extremely small and uncomfortable seats even for a small person."

Pro: "The crew was really nice"
Contra: "They are not organized. This company doesn’t have a transparent policy. Because I didn’t checked in on time I had to pay 35 euros. I was there 2 1/2 hours early and I almost missed the flight. I’m extremely upset"

Pro: "Late over two hours due to late arrival of the plane and even so they board us for nothing cauosng us to wait withot bathroom sitta etc."

Contra: "No air conditioned 2 hours late Poor ground service"

Contra: "Horrible web/check in experience, 2hour delay. Inexistence of entertainment or comfort. What else can be said ?"

Pro: "Staff"
Contra: "Extra charges. £35 to check bags in"

Contra: "Flight was delayed by 45 mins, and on board there was no water in the bathroom basins. This was known by staff, but they didn’t warn me as I went in, so I didn’t find out until I had already put soap in my hands"

Contra: "Man at the checkin did not have a clue that WIZZAIR flight was delayed at 05/04/2018. I missed meeting with my family. Waited for a long time at boarding gate."

Pro: "Cheap fare"
Contra: "No entertainment"

Pro: "The staff and flight were top knotch . Could not fault them ."
Contra: "Nothing to dislike ."

Pro: "The people are very rude no cooperation"
Contra: "The crew was very rude"

Contra: "Не понравилась старшая стюардесса. На лице было написано, что она совершенно не рада видеть всех присутствующих."

Pro: "Flight left on time"

Pro: "was on time"

Contra: "The approach of you, all together, should improve, be friendly, more can do attitude...Was not good at all, think to fly again with Wizz or NOT!"

Pro: "Cooperative and kind crew. Excellent service. Pleasant flight, great landing and take off."
Contra: "NA"

Pro: "Wizz air has great deals and you will get to your destination which is a effective way to travel. Unfortunately the seats are not always comfortable and everything else costs extras for food, seat choice, bags, water, drinks, or anything else you’d desire during flight."
Contra: "The seats don’t lean back and do not have a lot of cushion."

Contra: "Checkpoint at katowice the wirst ever seen, personnel with very bad atittude wanting personal cosmetics to fit on stupid plastic bag, the rest wanted to scrap or document my bag to pay extra even I already pay for bring it inside cabin, same before boarding I have my computer backpack and already pay 10 eur for large cabin bag and before boarding they wanted for me to checkin baggage because rule is only backpack even I did explain I already paid large cabin, at end I paid 63 Eur total for my luggage I found completly dissapointed and abusing from many passengersbin the same sittuation, also fly have us inside the plane for more than 30minutes without leaving,"

Pro: "Arrived only slightly delayed"
Contra: "They made my boyfriend pay 35 gbp for a case 5 cams longer than their stipulation. Yet, lots of other passengers didn't have to pay. Sheer discrimination. Crew is unfriendly and refused to help me place my bag in over head locker. Really poor professional s"

Contra: "Before bording a man ask me to gollow him to mrsire my bag and let me pau 40 pound because its litle bit biger than he want and let others pass woth biger bag ."

Pro: "cheap, on time"
Contra: "no reclining chairs, no water free"

Contra: "It was a full plane ride but they didn't seem to be boarding on time? After checking in we scanned our passports using the machines and then we were in what I thought was the boarding area so we relaxed and waited by the screens in a coffee shop. But when our flight gate was announced there was another passport control to get into those gates with a big line which threatened to delay our boarding. There wasn't enough room for everyone to put their bags in the overhead locker which meant there were even more delays and it felt a bit rushed to get off. When we arrived I was queuing down the stairs to get to the queue for passport control which took about 45-60 minutes to get through with no toilets. I was also charged 40 euros per person for not checking in and printing the boarding pass which is my fault, but the charges do seem excessive."

Pro: "Staff aboard the aircraft were very nice and so was the passengers."
Contra: "Bought a ticket two weeks ago to travel to Romania. Didn't have internet to check in, so I went to the airport to check in. When I got there because I was within 3 hours of boarding they had given away my ticket and made me a last priority boarder. I happened to get really lucky otherwise I wouldn't have gotten to fly on a flight I had previously paid for and was on time to."

Contra: "Lots of hidden charges."

Pro: "Flight attendance service was great and smiley"
Contra: "Nothing much"

Contra: "The application doesn't allow to add carrier bag check in and we paid high fee in the airport"

Pro: "Everything"
Contra: "Everything"

Contra: "The bag policy with the airline makes the cheap flight not worth it. Only one carry on allowed and each checked bag is $50"

Pro: "Price"
Contra: "Despite long delay, there were no announcements by the staff about the delay until we were already almost 40 minutes past our original departure time. No water or food was distributed to the passengers despite the delay. Delay was not wizzair's fault but there was no customer service to speak off."

Pro: "Brand new planes - on board crew was pleasant and the flights were smooth and on time."
Contra: "Ridiculous size restrictions on carry-on. If you can pack your clothes in a wallet, then you should be able to carry on at no cost. Only the smallest of bags will meet the "free" requirement. Website is awful to attempt to online check in. Crazy that they charge for check in at the airport if you cannot get their site to work. Customer service phone call also costs a quid a minute. It's almost as if they are proud that they screw you if you encounter any difficulty or you've made a mistake in the complicated boarding pass emailing procedure."

Contra: "Tried to check in online was unavailable the system upon arrival they charged us an extra €105 it's theft"

Pro: "Nothing"
Contra: "Ryanair announced that we could postpone the flights without any cost due to corona virus and when I tried to reach them/to change the flight date the change tax was still there."

Pro: "Everybody was relax and content"
Contra: "Toilet"

Contra: "2 hour delay"

Contra: "Ryanair - takes you from A to B on time"

Pro: "Not comfortable"

Pro: "Everything"
Contra: "Nothing"

Pro: "Price"
Contra: "Better seats too tight"

Contra: "Dilated 2/5h"

Pro: "We arrive before the planning hour to Pisa"
Contra: "The seats are terrible, nothing confort"

Pro: "Luggage was waiting for me by time I arrived at carrousel"
Contra: "Landing was rough. Check in lines were really long."

Contra: "I saw how they through my bag and the broke my perfume"

Pro: "Hubo una persona discapacitada a la se necesitaba ayuda. Y le dijeron prioridad para sentarse primero en su silla del avión. Entonces las azafatas inmediatamente dejaron pasar los pasajeros creando así un bloqueo en medio del avión que tomó mucho tiempo."
Contra: "La comida estuvo bien. El servicio a la silla fue rapido.. Aunque los precios no son los mas económicos"

Contra: "Staff were quite rude and didn't spend time explaining the delay we were having in English"

Pro: "Bad and expensive"
Contra: "Bad expensive and delayed"

Pro: "Afffordable"
Contra: "New baggage policy not so clear yet."

Pro: "Crew was great and always happy to help and answer to any questions we had. We paid for priority boarding so that made that easy."
Contra: "Check-in Counter Staff in Madrid (Barajas) airport really could benefit with Customer Services training or just hiring staff with better people's skills! ALso, you cannot do all in one counter. You have to do a line for check in, then to pay to check in luggage, you have to go a ANOTHER desk, do another line, and pay there, THEN, go back to the Check In desk to CHECK IN luggage. TO many unnecessary steps for a simple transaction."

Pro: "The price"
Contra: "The seats"

Pro: "What did I like: Price, punctuality"
Contra: "What didn't I like: Comfort (3h1/2 on these seats is inacceptable), embarcation through "bridge" in Madrid, outside stairway in the rain!"

Contra: "-On 20/12/2017 the flight was expect at 09:50 it was delayed until midday. -On 05/01/2018 I had received a message(on my mobile phone) to confirm my return and I try many times to do it without success. so i did my best to trying to call the number 080000834000 and the person who attended my call ask me to repeat several times which it make me disappoint. So i have to paid 50. 00 euros for it and plus I had to pay 40.00 euros for each suitcase (total 2 suitcases = 80.00 euros) Which i suppossed i had been paid when i booked my holidays, and no much information has been given in it. in the end too expensive. I will look at other low cost airlines in the future."

Contra: "The gate for the flight was changed at the last minute and the flight departed 30 in late."

Pro: "The usual Ryanair ‘quality’: you get what you pay for."
Contra: "Flight was delayed due to technical issues… issues that were detected with all passengers and luggage onboard! 2 hours anda half delay!"

Contra: "Plane was an hour and a half late showing up and taking off."

Contra: "Flight was delayed took forever to get us on the plane"

Pro: "It was nearly on time. Only ten minutes late."
Contra: "Pilot wasn't keen on communicating with us poor passengers. Where were we flying? What speed? What were we passing over? Perhaps that information would cost extra."

Pro: "Easy boarding, cheap, quick and comfortable"
Contra: "paying extra for 20 kg luggage"

Pro: "Boarding"
Contra: "It was a 6am flight on Monday morning and the crew did not stop using the speaker for stupid and things. Trying to sell all type of good and perfumes. Please a bit of respect for passengers, Its very intrusive."

Pro: "Everything"
Contra: "Would rather poke my eyes out with a plastic fork than ever fly Ryan air again."

Pro: "Flight was comfortable, from a flying point of view."
Contra: "The "preboarding method". Waiting standing up for an hour. Comfort on board is quite "Spartan", meaning not enough room for anything, no amenities for free, etc, etc..."

Pro: "Good space and good price"
Contra: "No entertainment"

Pro: "Typical Ryanair flight. You know what you are getting"
Contra: "Delayed. Chaotic boarding"

Pro: "Friendliness"
Contra: "Not available"

Contra: "I thought the price from Madrid to Rome was really good. Just didnt realize you end up paying more than a regular flight price with all the luggage fees"

Pro: "It seems if you don't pay for the seat attribution, the system splits automatically group/couple even if with infant! My husband and I have been separated by more than 30 rows but we had 2 aisle seats! Hopefully a kind person has accepted to exchange his middle seat with my husband seat. In addition, there was no priority to boarding with infant if. You don't pay the priority boarding (although we have to carry the baby in our arm). We have to ask several times to have the specific belt for infant, hopefully it was not our first flight and we knew it was mandatory! We have as well asked for a life jacket for our 4 months baby and they informed us infant and adult life jacket are in the same place above the seat..."
Contra: "Lack of safety rules for infant (to request seat belt, no infant life jacket) Priority of buying options rather to help when traveling with infant (automatic separation on seat distribution, no boarding priority)"

Pro: "I appreciate them boarding the back of the plane first, logistically makes sense"
Contra: "They try to nickel and dime you for everything so be sure to read the fine print first. 50 euro for checking on at the airport, 50 if they force you to check your carry on bag at the gate."

Pro: "The flight was early into the destination."
Contra: "The same bags we used to get there from Dublin were no longer 'acceptable' on this flight. We did not buy a single thing to put in our bags in Madrid and yet my luggage was 2 kg over and we had to pay an additional 20 euros and they said my husbands was too large to carry on - though we did prove to them if fit and they eventually let us but it was an ordeal (they didn't even bother two people in front of us with the exact same luggage). The Madrid Ryanair employees could learn a couple things in hospitality from the Dublin ones."

Pro: "cheap"
Contra: "anything except cheap..."

Pro: "On time"

Contra: "Search was changed to the 14th with me noticing and I mistakenly booked it. Costumer service was unreachable."

Pro: "Great experience overall! Softest take off and landing Ever!"

Pro: "Getting home"
Contra: "The delay no information why Struggling to find room for your bags when you have paid for luggage Staff where rude when you asked questions why we are late why no room for bags"

Pro: "The plane took off and landed."
Contra: "I had luggage that required I remove 2 kilos to be acceptable. The airline I flew before Ryan accepted the bag as it was within its limits (less than 23 kilos). THAT WAS REALLY ANNOYING. HOW ABOUT SELLING BAGGAGE THAT AGREES WITH THE STANDARD WEIGHT (50 ILBS OR 23 KILOGRAMS) INSTEAD OF 20?"

Pro: "We got comfortable seats. The crew was lovely Overall it's nice."
Contra: "All the handling with the luggage was complicated"

Contra: "always delay"

Contra: "I wish there were more flexibility in choosing seats at the airport from any unclaimed ones, rather than having them randomly assigned weeks before the flight."

Pro: "The staff was rude ash unprofessional . Never again"
Contra: "I had to pay 50 Euros for Not checking in before 2 hours . Plus a fee for each bag ."

Pro: "i enjoyed nothing"
Contra: "The staff completely skipped over me when offering drinks and snacks. They offered the other two people in my row food but not me. I literally had my credit out and they just skipped me. The people at the check in desk didn't have any sort of protection for my bag. (Big camping backpack with lots of straps) but the people in CGN did. I don't understand the inconsistencies. And then to top it off nobody informed me the process of customs. I was unprepared because of this and ended up waiting for 1.5 hours. Completely unprofessional in all aspects. I will not be flying Ryanair again."

Contra: "Other passengers taking on too much carry on"

Pro: "Nothing"
Contra: "Everything"

Contra: "Misleading info on fees. A rip-off. I would never recommend RyanAir to anyone. Paid 50% more than quoted price."

Pro: "Leg room, was a really easy journey for such an early morning"
Contra: "I didn't have any food so can't comment There was a lack of entertainment but short haul flight so no probs"