Two hours late as usual. Wizz Air is the worst airline in Europe
Always it is very late the departure :(
Easy boarding, little issues in the airport. Friendly staff in board.
Eveything as expected, professional and on schedule
Zborul a avut intarziere la plecare iar cand a aterizat am asteptat sa vina autobuzul sa putem cobori din avion. Totul a fost groaznic decand am plecat din Buc catre Roma si inapoi. Nu ma asteptam sa fie atat de slab serviciile si timpul de asteptare atat de mare cu intarzieri. In plus sunt multe cerinte sa poti zbura: masca FFP2 iar echipajul nu are asa ceva dar noi suntem obligati sa avem, se cere test pcr sau antigen pt cei vaccinati, nu e normal asa ceva. Asta inseamna sa ne faceti pe noi cei vaccinati niste prosti pt ca ne-am vaccinat. Urat din artea voastra. Bani dati aiurea pt ca nu ne-a mai cerut nimeni asa ceva. O abusurditate. Ar trebuii sa ne dati banii inapoi, bani cheltuiti degeaba fiind vaccinati cu buster!!!!! Am fost taxati 40 euro pt 3 check-inuri pt ca nu am facut check in cu 3 ore inainte de zbor deoarece aplicatia nu a mers. Am platit pt ca serviciile voastre nu merg si sunt proaste. Voi face plangere la protectia consumatorului! Mariana Bataus
Everything was great, thank you.
Cei care călătoresc alături de oameni cu probleme, viitoare mămici, etc så fie cît se poate de înțelegători și comunicativi! Niciodată nu știi unde te duce viața!
O mică parte din călători ar putea încerca så fie mai ascultători și disciplinați. Nu îi costă nimic și nici nu este imposibil!
Organizare execrabila! Nu a existat niciun fel de distanțare!!!
Pro: "Professional and safe"
Contra: "Better boarding (lines too long)"
Contra: "More leg room and reclining seats"
Pro: "Seats are ok but unable to recline"
Contra: "Keep up the good work"
Pro: "i like the service"
Contra: "water free"
Pro: "The flight was fine"
Contra: "Let me know by mail to check in before I got to the airport and save me 35 euro"
Contra: "All was fine"
Contra: "Flight was over booked"
Pro: "We landed"
Contra: "Customer service, communication between check in and boarding agents, clear rules. On time departure as opposed to 60 minute delay on the runway"
Pro: "Once boarding started it was very fast and flight left shortly after"
Contra: "Seats are very uncomfortable"
Pro: "mi-a placut pretul"
Contra: "au transformat cursa aeriana intr-un butic"
Contra: "It was hot and stuffy and dirty"
Contra: "Not accusing the customer of not having a priority booking when they do, not having an hour long wait, and not accusing the customer of having a bag too big when it wasn’t."
Pro: "On time without any delay"
Contra: "1h 45 minutes waiting for luggages in Bucharest Otopeni. Still not delivered."
Contra: "I had priority and my partner who did not was on plane first! My suitcase was miles away from me (what caused delays on getting out) because next to my seat was not empty slots! After the bus took us to plane crew did not allowed us to use rare entrance (I was seat 37!)! That was chaos!"
Contra: "Did not fly. They wanted $100 to check my bag. I flew another airline."
Pro: "The Check in was nice and polite"
Contra: "1. There was a delay in the flight. 2. The landing was horrible 3. The boarding was delayed. 4. The plane was not comfortable ."
Contra: "Unconfortable sears. The seats cannot be moved back. The table is too high. I have traveled a lot but never seen tables at this height (above the chest). No entertainment, no wifi, and no food, but that's ok. After all, it's a low cost floght although many other low cost companies have wifi and entertaonments via mobile devices."
Contra: "No air conditioned 2 hours late Poor ground service"
Contra: "Couldn’t check in online. Got to airport to be told I couldn’t fly because fully booked. Still here in Macedonia. The earliest they could fly me back is Tuesday. Absolutely disgusting , fuming !!!!"
Pro: "There wasn't any delays, perfect landing"
Contra: "Very long queues at boating in Charleroi airport"
Contra: "hot on the plane"
Contra: "Priority: advantage only on call. Afterwards no adantage afterwardsroom for hand luggage"
Contra: "Altough I bought prioroty boarding, the ground handling staff did not take this into account so everybody boarded the same time."
Pro: "Crew were friendly! The app for the journey is good."
Contra: "announcements a little muffled. A delay caused us to wait on the bus for a good half an hour which was somewhat uncomfy, and the plane was very warm. couldn't take my shoulder bag on as well even though I could've put it under the chair, which I feel like is a sneaky way of making you pay for the speedy boarding thing."
Contra: "Was delayed on tarmac due to security error, not their error, but they seemed unwilling to at least give people complimentary water or coffee. Cheap airline they are!"
Contra: "Checkpoint at katowice the wirst ever seen, personnel with very bad atittude wanting personal cosmetics to fit on stupid plastic bag, the rest wanted to scrap or document my bag to pay extra even I already pay for bring it inside cabin, same before boarding I have my computer backpack and already pay 10 eur for large cabin bag and before boarding they wanted for me to checkin baggage because rule is only backpack even I did explain I already paid large cabin, at end I paid 63 Eur total for my luggage I found completly dissapointed and abusing from many passengersbin the same sittuation, also fly have us inside the plane for more than 30minutes without leaving,"
Contra: "Terrible service and the fact that you can't check in st the airport without paying is absurd. Absolutely terrible. Implant policy"
Pro: "Everyone was really friendly and accommodating to my needs"
Contra: "40 minutes late taking off - sitting on the plane"
Pro: "I was lucky to be seated next to the emergency door so I had a very comfortable seat. Also, the crew was very attentive."
Contra: "The flight departed around half an hour late."
Pro: "I'm disappointed with your service"
Contra: "I'm disappointed with your service"
Pro: "It was quite good at boarding, quick and efficient (from/to)."
Contra: "So noisy flight. I have never flown before in a such a noisy flight. Totally nightmare! Kids screaming and yelling and parents couldn't handle the situation all passengers were looking. Crew didn't ask if they need any help.."
Pro: "We landed in one piece"
Contra: "I didn't receive my online check in details so I couldn't check in. I was abroad so chasing up details I should have been provided with / were never told that I should have, were not on the top of my to do list. I only found out that I had to check in online and that I hadn't been provided with these details when I arrived at the airport. I spent 30 minutes on hold before the problem was rectified and I was given my online check in details but it was now top late to check in online (by 5 minutes ). The flight was delayed due to a number of things - a late arrival, people being let onto the plane slowly, people not sitting down and allowing the plane to taxi and leave. This had a knock on effect of making the plane land late and for me to miss my connection (train) so basically through last minute.com not providing me with the correct details regarding the flight and the flight then being delayed it tripled my whole journey back home."
Contra: "We arrived at a field in Israel with 2 backpacks and did not charge us extra, but on the way back they decided to charge us at the last minute for the same cases we had arrived with. Nothing we said helped and the attitude was cold and hard. The flight was good"
Contra: "Boarding luggage no more that 32 cm, all comune boarding luggage are 34-38, they did on purpose to charge u €40 more on ticket, I saw at List 20 people charged for that."
Să se plece la timp să nu mai fie întârzieri
we lost this flight because of delays.
Less queueing time on the tarmac.
Ryanair priced the tickets for our flights, for my wife and I at $40 for both of us. By the time we ended up paying for everything it was $533. They said we get priority boarding which really meant nothing. Yes we got to be the first ones on the bus, but once the bus got to the plane, whoever got off the bus first was the one who actually had priority. And then our next flight from Manchester there was no priority boarding. However got to the door of the terminal and was the first to walk out to the plane, they had priority boarding.
You r must whater free i flight and other wise all is good
Staff was helpful and nice. Spoke in italian as well as english
Crowded and slow and hot and uncomfortable. The Ryanair experience
Goo clean aircraft. Friendly crew,late departure,however most of the delay was made up. Only negative was standing for a long period on the apron waiting to board,especially as I have difficulty standing for any period of time.
Cheap price ticket and understandable that they charge extra for everything including choosing seats but for 99.5% of all other airlines that default to assigning you a free seat if you don’t pay… they always seat you with you together if you’re a pair. Ryanair literally played musical chairs with everyone. Everyone was spending time moving around and asking if people were willing to switch so they could sit next to their friend. Wow way to make a point that you must pay or else.
Contra: "Ryanair announced that we could postpone the flights without any cost due to corona virus and when I tried to reach them/to change the flight date the change tax was still there."
Pro: "Boarding was quick (bus to aircraft and stairs), the ticket was cheap, just your average Ryanair flight!"
Contra: "Pointless paying extra for priority boarding as both lanes boarded at the same time"
Pro: "New seats and new walls, didnt shake like last flight. No loose parts."
Contra: "It was deleyed and made me miss my connection bus which was the second to last one. So if id miss it id have to pay 150 euro instead of 12 euro to get to my destination."
Pro: "Quick online check in"
Pro: "Great to have cheap flights so must be remembered"
Contra: "Boarding was slow, stuck in hot bus on tarmac."
Pro: "Flight Price"
Contra: "Not charging £45 for ski baggage when an oversize Check in Bag bag for same weight is £20"
Pro: "Our flight was early on schedule"
Contra: "Boarding started before all the passengers of the previous flight were disembarked from the plane, so we had to wait in the tunnel that goes from the gate to the plane. Another very disappointing thing is that you cannot choose your seat, but you are given one randomly from the system."
Contra: "Tarmac boarding"
Pro: "3 hour delay due to an Italian air traffic control strike. Not the crews fault but they handled it well, especially the captain who spoke to everyone face to face"
Contra: "The selection of food was dismal and expensive, glad ok didn't buy as the quality looked poor"
Contra: "The service overall"
Pro: "Arrive 5 minutes earlier"
Contra: "The boarding was a mess. We had to wait in the bus for about 40 minutes because the plane was not ready yet. The landing was rough. But I guess it’s okay because it’s very cheap."
Pro: "Good price"
Contra: "They delayed us during the boarding"
Contra: "Dirty seats, tables and floor. Both times we checked in and because we didn't pay for early check in we all got separated despite there being room to all sit together or at least in pairs. Had to pay to move to sit together. It costs £80 to bring a suitcase for the hold, however if you don't pay for priority boarding your handluggage gets placed in the hold anyway despite there being more than enough space in overhead lockers. If I had known how much it would be to pay for the 'extras' which area really basic requirements, I would not have booked with Ryanair. Next time I'll be going with another company who actually provide a basic service"
Pro: "Nothing. Worst travel delay of my life. How about brokering a partial refund for the EXTREME inconvenience that ruined the first 24 hours of my vacation and cost me a bunch of extra money as a result?"
Contra: "The flight was supposed to take off at 1555 hours and didn't take off until 0030 after midnight. Crazy!"
Contra: "Need a pocket at the back of the seat!"
Pro: "Accessibility guys in both Bergamo and Manchester were brilliant."
Contra: "Delayed for 2 hours the first hour was on the departure boards - fair enough but almost all of the second hour was on the plane with hardly any information at all."
Pro: "Arriving on time"
Contra: "Ground staff rudely asked me to check if my bag fits. I kindly showed them my list (on the phone) of more than 40 recent flights. I travel twice per week for business. They insisted saying that they think the bag is big. It is more than obvious that the bag is a cabin bag as also manifested by the "cabin approved" signpost on it and my easyJet plus card attached to it. The new policy of Ryanair has made staff overly zealous to the point that they are arrogant and rude. I have paid the extra fee for the bag (priority) plus other quirks that they charge you as I was aiming for a stress free trip. I was first in line for better access to space. Still, my obviously cabin approved bag was questioned amd I was made to "try and fit it in" in front of all other passengers as a little kid put on a time out. Repugnant."
Pro: "1 hour late"
Contra: "I miss my transport connections"
Contra: "The continues pressure to buy makes every flight moving in a tunnel of Terror"
Pro: "The price was very cheap as I booked half a year ahead. Flight was on time. Boarding was quick and efficient."
Contra: "Not enough room for legs. You have to pay for everything else except for the flight but this is Ryanair and it's understandable."
Pro: "That it is over"
Contra: "Extra leg room seats at the front of the plane don't actually have more legroom, and priority boarding is a farce if those without it can board the plane before you"
Contra: "Flight left late and arrived late. Very dissapointing."
Pro: "At least this time was on time"
Contra: "Everything else"
Pro: "We arrived at airport there were no machines for boarding passes, stood in several lines trying to check in. Could not check in front m home as your site had glitches and every time info. Was put up n the info was changed so rather than have false info. We decided to book at airport .when we got to the desk we could see our intinary on the screen but she wanted qn additinal 500 euro to book us. We had already paid for tickets and baggage fees from our hotel in Venice had once more tried booking the n ,would not accept childrens info. Because they were under 16 so decided to do at airport. She was rude told us we could not board air place. Asked why ans too late need 500 more euros , said no orher flight our problem , sat in airport all day with 2 yound kids me at 83 years old. Had to make other arrangements .found another airline to Madrid, had to cancel car reservations, also further bookings with your airline to Madrid.. we had one from Talous to Madrid. Very disappointed with your service and very costly for us."
Contra: "All the above"
Contra: "We checked our baggage and they said we our luggage was to heavy charged us 100 extra euros, then told us our carry ones fit till we got to gate and said our daughters luggage was to big for carry on. Told us to pay 50 euros or miss flight. Worker who told us carry on was ok was at gate and said nothing. They let suitcases that were busy through but gouged us 150 euros. People were crying, upset. Worst airline experience ever!!!"
Pro: "Lots of interEuropean routes."
Contra: "Online check-in is mandatory but unless I'd checked online I would not have known and been charged £50 at the airport counter during bag drop. This is an unethical cash machine for Ryanair that penalises travellers who might not be computer literate or online - a big brand turnoff."
Contra: "Make sure to all you need to do is the bag drop at checkin. The lines to see an agent are horrendous."
Pro: "Great price and online arrival"
Contra: "The plane's temperature was not regulated well and boarding ran late."
Pro: "Easy, efficient, comfortable"
Contra: "We were among the first to board and had our luggage stowed above our seats. A couple boarded late and was seated across the aisle from us. The overhead bins were filled and the crew wanted to move my luggage to the middle of the plane--far from me --so that the latecomer could stow a shopping bag. We protested--my luggage was moved to accommodate the latecomer anyway. Is a small thing but I was furious."
Pro: "Get what you pay for and you know up front that this is a point to point journey with no frills. No issues at all. All went smoothly"
Pro: "i had bought 2 bags one 20 kg and one 15 kg i tried to go boarding with min stuff in hand when she weighted the 2 bags it was 38.5 kg i asked to consider that i had only a laptop bag of 2-3 kg in hand .. i can sure carry the catalogues that are in the check in bags with me .. she refused and said not even a kilo more ... i had to move the cataloghues and carry with me !!!!"
Contra: "The air conditioner must have been broken, since it was spraying super hot air and cold air every half an hour. Boiling or freezing. I ended up ill."