For once in a long while, our flight was delayed - because the aircraft arrived late - but that was only delayed by about 30 minutes (which was bad). However, the crew boarded us very efficiently and quickly (which was good). But the original delay meant that the aircraft was directed to use a different runway in Gatwick than would normally be used - and that runway had less capacity apparently - so that added further to the delay (which was also bad). Anyway, the bottom line was we arrived in Dublin about 45 minutes later than scheduled. It might have been longer but I think the captain made up a bit of time in the air (which was also good). Having said all that, I would definitely use Ryanair again because this delay was not something that has not happened to us on other Ryanair flights in the recent past. in fact, my wife and I are due to fly with them to Dubrovnik next week so I'll be ineterested to see how they do with the outbound and return flights then.
Contra: "Ryanair announced that we could postpone the flights without any cost due to corona virus and when I tried to reach them/to change the flight date the change tax was still there."
Pro: "the price"
Contra: "The members at the checkin desk did not speak english well and would not do a required visa check that the website said needed to be done to validate our boarding passes."
Contra: "Going on time without delay, more staff to avoid long lines"
Contra: "Ritardo di quasi 2 ore no comment"
Pro: "Staff were kind entertaining and friendly"
Contra: "Boarding was a bit long"
Pro: "Was reasonably on time"
Contra: "Lagguage took for ever to come out."
Pro: "Very helpful as I required assistance"
Pro: "Fast and easy on time flight from PMO to FCO"
Contra: "They lost my stroller"
Pro: "Plane wasn’t fully booked so allowed for swift boarding and disembarking"
Contra: "The reintroduction of ‘quiet flights’, 2 years okay Ryanair has a big campaign, no announcements other than for safety before 0800 and after 2100. So people could rest on early morning and late night flights - this stoped some time ago. With no advertising.!"
Pro: "Cheap price"
Contra: "Late boarding and twenty minutes late taking off then no staff to meet the plane when it landed in Stansted for 40 minutes so I missed the train I was booked on which cost me more than the return flight to renew my train ticket"
Pro: "Excellent pilots did their job very well, despite bad weather."
Pro: "Hacen lo básico"
Contra: "El proceso de abordaje"
Pro: "I like a few other people on the same flight were informed on checking in at Rome airport that we had no luggage drop. We were sure that we had paid for luggage for the return voyage. This meant that I was charged 80euros extra. Now obviously the site for booking did not. Make this clear or so many wouldn’t make the same mistake. I think the least that could have been done would be to charge 25 euros per bag. I my husband, brother and his wife will not travel Ryanair again."
Pro: "The crew"
Contra: "Uncomfortable seats"
Pro: "Crew members."
Contra: "Aeroplane needs revamping."
Contra: "We are a family with a three year old and have been separated by the allocation system."
Contra: "I was already checked in and when I got to the counter they told me that I was not checked in even though I had my boarding passes printed. Almost lost he plane. They lost my luggage’s and very very very bad customer service. Would not recommend it."
Contra: "The flight was delayed by almost four hours."
Pro: "It took off and landed safely."
Contra: "1.5 hours late. No air conditioning Cabin crew not attentive, and had the intercom turned up, so when she spoke it was like nails scrapping down blackboard. Minimal information coming from the cockpit."
Pro: "Airport was convenient for our visit"
Contra: "Flight was delayed and uncomfortable"
Pro: "Good coffee"
Contra: "Delayed by around 100 minutes. No soup no tea."
Pro: "Relatively inexpensive flight."
Contra: "Difficult to change anything with the reservation. 1.5 delay with no explanation, constant queuing and overall exhausting and unpleasant."
Pro: "To really enjoy flying budget carriers, it’s imperative to purchase upgrades like more seat room and premier boarding. It’s so worth it!"
Contra: "It was snowy and windy when we boarded, a jetway would have been better."
Contra: "Needed to catch connecting flight after Milan to Liverpool flight .. which was Liverpool to Belfast.. already delayed couple days due to weather.. long story short - they put tags on bags to put in hold which meant I wouldn’t catch connecting to Belfast as I’ve have to wait at carousel (Dublin not operating due to snow) , explained my story that I needed to catch this flight in order to have any chance of making uncles funeral but she completely ignored it, and said that’s not my problem!! Couldn’t believe my ears.. Disgusting behavior"
Pro: "Literally nothing"
Contra: "Delays and lack of clarity and updating"
Pro: "Price. Dirt cheap prices is only reason that makes me book this flights."
Contra: "U get what u paid for. Check in is slow and only 2 counters are working. During the flight they will try everything to pull money from you. Seats are fixed to one back position."
Pro: "El precio es inigualable con respecto a las demás aerolíneas"
Contra: "Las azafatas venden muchas cosas para un vuelo tan corto y es molesto"
Contra: "Plane late - no update. Had to get there 3 hrs early. Pfinding a way to print boarding passes inMorocco a pain. Not sure I will ever fly Ryanair again. Plus risk of flight being cancelled last minute!!!!!!"
Contra: "Boarding announcement was very delayed."
Contra: "Flight was cancelled. Ruined my travel plans and made me miss another flight, bus ride, and also got charged for a hostel I never made it to. Thanks Ryan air!!"
Contra: "My bag is a standard bag that fits on every 737-800 and they made me check it to collect the extra charge. Very shady."
Pro: "It brought me to my destination"
Contra: "Rude people and very on the defensive. Extra visa check for no reasons. Uncomfortable seats. Don't make you sit next to the person even though you bought the ticket together."
Contra: "The seats are extremely uncomfortable."
Pro: "Adequate seat room, comfortable flight"
Contra: "Priority boarding but congested at Gate and held standing on bus for 10+ mins. Cabin staff ok but not as alert, proactive or responsive as normal. Trying to sell scratch cards rather than provide relevant services."
Contra: "The delay of the flight"
Pro: "Timing was ok"
Contra: "All passengers were asked to pre-board which meant standing in the bridge to the plane before the plane arrived. We then had to walk down the stairs outside with the mosquitoes then walk up the stairs to the plane."
Contra: "Unclear queuing at Stanstead air port, dirty plane toilets. No information given about boarding"
Pro: "Ryanair check in staff helped us by handwriting our boarding passes."
Contra: "Checked baggage fees were outrageous. Cabin crew could not control loud druncks from Spanish football fans - loud yelling and screaming up and down aisle for over an hour."
Contra: "30 minutes late, not enough room for everyone's baggage, small seat next to large guy"
Contra: "Delayed for boarding the aircraft"
Pro: "I liked that I'd be off in 2hrs"
Contra: "This airline is horrible. Unless prices are significantly lower, any other European airline is significantly better"
Pro: "It was very cheap"
Contra: "Arrived late"
Pro: "Initially the price was 78$"
Contra: "My hiking poles were considered weapons and i forced to pay 35 to check the bag. Just another sleazy way to hike prices up. Never in one single instance has a hiking pole been used in a mano a mano duel between a passenger and flight attendant?,,,ridiculous. Shameless"