Air France lost my luggage again Its the second time in a week
Nice,o time,and great foods and services.
Nice,elegant,smooth,team had a pride with their work. My Favorite Airline.
Contra: "There was no amenities pack given in Premium economy. The food was ok. It would have been nice to have been offered another bread roll. Seat comfort was fine, but I kept getting hit by the separating curtain as the flight attendants went back and forth from economy."
Pro: "Crew was great but at the airport they had us weight our carry on and then made us check it for 90 euro."
Contra: "Only a steward that did not help us with luggage when neede..."
Pro: "Despite being a short flight, they gave food"
Contra: "Nothing. All ok"
Contra: "Advertised October Pink products but did not have them for breast cancer support"
Pro: "Polite and friendly service"
Contra: "Not necessary to buy a business class ticket, as all the new planes have standard economy seats in the front as well."
Pro: "Crew memebers"
Pro: "Great crews, excellent customer service"
Contra: "The craft is a bit old. Harsh landing."
Pro: "Arrived on time."
Contra: "Overhead luggage storage jammed with luggage belonging to someone who was sitting far behind my seat."
Pro: "The food selection and drinks, given our coach class, were excellent. Nice attention to the passengers."
Contra: "Everything very good"
Pro: "Entire trip was easy and comfortable."
Pro: "Everything was great"
Contra: "Too much time spent at boarding. On luggage missing."
Pro: "The crew was friendly and always came around with water."
Contra: "The “vegetarian” option was tuna which isn’t vegetarian and there was no vegetarian snack. With the hundreds of dietary and religious food restrictions you would think having a vegetarian option would be much more attainable.. They also didn’t make an announcement about our flight being late."
Pro: "The staff were very helpful and professional. The air hostesses regularly checked if I was ok and showed concern when I wasn’t. They made what seemed a bad situation seem bearable."
Contra: "The food was not very nice and the option I wanted had run out. The entertainment was faulty and had to be reset several times. The comfort was below standard and needs to be improved."
Pro: "1. The flight attendant staff was very polite and cheerful. 2. The plane was clean and comfortable."
Contra: "1.The entertainment monitor did not function well enough to be able to watch. 2.The headset only function on one ear. 3. You could not hear announcements over the PA system"
Contra: "10 minutes late to the airport....... No help, no refund, no nothing. Never using you again"
Pro: "Flight attendant Ms. Sophie Picard made every extra effort to try to find a meal when they had run out of Business Class meals. She made up for the uncomfortable seating in Business Class."
Contra: "Business class seating on the AirBus 318 is very cramped."
Pro: "The only thing that I like about the flight was that it was easy to boarding"
Contra: "The food was not heat correctly it was cold and I felt that the crew rush to give out the food. The seats are terrible, if the person in front of you reclines you won’t be able to see the screen if your watching a movie and you will see the top of the persons head."
Contra: "Separated me and my wife for the whole flight! Could not accommodate us together. This reservation was made over 6 weeks ago !!!"
Pro: "Great service, decent food"
Contra: "There was no WiFi on the plane"
Pro: "Haven't flow with Air France for some time now and definitely noticed a lowering of standards"
Contra: "The gate changed 3 times and the terminal was very crowded. The staff seemed disinterested and distracted. The quality of the food has dropped dramatically."
Pro: "The staff was very nice and friendly"
Contra: "One hour delay without any information on embarking and another hour in the plane before departure"
Pro: "Absolutely everything perfect."
Contra: "Through my own fault I ordered a different seat instead of window seat. :)"
Contra: "Canceled flight—absolutely no notification. Convoluted rebooking in whcuhbhey lies to us about what flights we were actually on. Spent a couple hours at Delta rebooking our trip. Lost prepaid night at hotel and dinner eaecatuon plus day of vacation."
Pro: "The service was very professional."
Contra: "Everything went well."
Pro: "Staff pleasant and courteous fine meal and beverages! Arrived ahead of schedule in Bucharest!! Overall a very pleasant experience!"
Pro: "Super fast boarding and smooth takeoff"
Pro: "Charmingly nice crew and involving captain"
Contra: "the delay of the flight, the drinks we had to pay in the lounge, some poeple got a 25$ compensation coupon and we didn’t. The connecting time was about 1 hour and the luggage was not put on the plane to beirut"
Pro: "The crew was Nice onboard But in the AirPort No Good at all.."
Contra: "People in CDG AirPort Seen so Rude or stressfull, Well also a flight almost 3 hours with out entreteiment .. boring .."
Pro: "The seats are spacious. They give you great amenities such as a toothbrush, etc. The crew was very nice. The food was also superb for airplane food."
Contra: "The check in process was terrible at SFO. We all felt like cattle being herded on. It was such a mess. The seats are surprisingly uncomfortable in premium economy. The headrest is not conducive to sleeping."
Pro: "Crew was friendly and polite, both beverages and an excellent lunch was offered."
Contra: "A delay was not ideal but nothing to worry about since the flight arrived on time."
Pro: "Párizs Budapest kb 1 óra késés műszaki hiba miatt. egyébként minden rendbe volt."
Pro: "Seat room was better on most economy flights. The food was good and the glass of champagne did not hurt at all. The aircraft flew very smoothly from takeoff to landing."
Contra: "Our first leg from Paris was delayed and we missed our flight to Dubrovnik. We then had to hire a car and drive 6 hours to ensure we wouldn't lose a day more of our holiday."
Contra: "Meal choice missing kosher non-gluten combination."
Contra: "Bording far away, got my cabin luggage and everyone elses into the cellar because ¨it didn´t fit in the plane¨. There was plenty of room, I had breakable stuff in my luggage, didn´t get the chance to choose. No entertainment AT ALL. Confort: no leg space at all. Not an AirFrance plane, subcontracted. Lousy food."
Pro: "tool me safe from one airport to another"
Contra: "wait time, food"
Pro: "The food was good, the staff was very friendly and very nice,"
Contra: "The seat configuration in economy is unacceptable, the leg room is terrible and overall a very uncomfortable flight of more than 7 hours"
Pro: "I had a choice of movies, games and music that was very appealing. My concerns about not receiving the correct meal was handled professionally and promptly during the flight. I was surprised they couldn't discover I only ordered it for the second leg of my flight."
Contra: "Being placed into a window seat at 6' 5". Although I opted for general seating rather than paying for a extra leg room which is out of my budget. Not getting an aisle seat was disturbing at my height. Then there was the guy in front of me not willing to forego putting his seat back on my knees for over half the flight. It would be nice if the seat assignments for general boarding considered the height of the person being assigned."
Contra: "Airport handling is catastrophic. A lost bagage created the twins to be locked. Half an hour and we could not enter. Delays and huge mess in front of police checkpoint. No announcement and no care for passengers approaching departure time. And to top it all no announcement of any delays. Had to cheat my way through the priority line and run a sprint through security and beyond. Reached the gate to note that there was a delay of 5 minutes.... Grrrr"
Pro: "The crew was friendly."
Contra: "One of the engine was smoking just as we took off. This should have been checked beforehand that it was working correctly. The pilot missed the first landing, was going too fast and had to turn around. We circled the London eye 3 times. When we were actually landing it was extremely bumpy and on the way down the plane was tilting back and forth a lot. They were going too fast when we landed as well, I have never been in a plane that has landed so poorly, and I have travelled a lot and used many different airlines. It was worse than any budget airline I've been on. As we were driving back to the terminal, the pilot stopped short for some reason. Things were not explained clearly. I will not be flying with airfrance again and will be sure to spread the word of this awful experience."
Contra: "Left a little late for no apparent reason."
The flight was ok,the crew not so nice.
Contra: "Priority check in isn’t really much of a priority since we all end up in the same place at the same time before boarding"
Contra: "Ryanair announced that we could postpone the flights without any cost due to corona virus and when I tried to reach them/to change the flight date the change tax was still there."
Pro: "Nothing. Wiorst flight ever!"
Contra: "Ryan air has a paid checkin policy that we were not aware of. It was not written properly in the tickets or in any checkin prompts. Since we were traveling I couldn’t check in online. So reached the airport very early but they charged me to check in, that too a ridiculous amount of 100$. The crew was generally rude and non welcoming. The aircraft stops at the middle-of the airport in Budapest and we had to walk a very long stretch to get to the airport in the cold since the plane was not connected to a gate. For sone confusion they stopped boarding in the middle and passengers had to stand in the freezing cold , outside the aircraft , in the middle of the airport for a very long time. Hated the flight. Charges you for every single think you can think and not think off. Every passenger seemed frustrated"
Pro: "Great personnel and understanding staff at CPH airport"
Contra: "Not sure yet"
Pro: "Quick online check in"
Pro: "The seats are extremely crowded"
Contra: "To not wait 10 min outside waiting for the bus to pick-up the passengers."
Pro: "The crew was very good."
Contra: "The advertising is not good; in fact ,the conditions are of a low cost but the prices are of luxury."
Pro: "Destroyed one of our suitcases after charging us 50 to carry it. Baggage people were less than helpful. Will avoid them in the future"
Pro: "Quick quiet and professional"
Pro: "Airport lounge"
Contra: "The obvious boredom of cabin crew due probably to poor wages and long hours."
Pro: "The crew was very nice and helpful,and our seat confortable,the food and dring very good"
Contra: "it was announce a delay of 1h which in the end it was 3hours without any further announcements... they offer vouchers for drinks and food but they did not announce accordingly, I found out only when I was boarding..."
Contra: "There was only 1 polite cabin crew member. People were shouting and walking all around the plane through out the flight and the cabin crew did nothing to stop this. It made the early morning flight impossible to doze off on."
Pro: "Smooth flight (thank the weather Gods)."
Contra: "Extra fee for a boarding pass, extra fee for pre-paid checked bags, total confusion @ check-in. RyanAir blows."
Contra: "The flight got canceled!"
Contra: "I was already checked in and when I got to the counter they told me that I was not checked in even though I had my boarding passes printed. Almost lost he plane. They lost my luggage’s and very very very bad customer service. Would not recommend it."
Pro: "I like the staff - they were kind and helpful"
Contra: "I didn’t like how you had to pay for food and there was not a comfortable position in the seats"
Contra: "The agent. They charged me extra for not check-in online. Very bad company"
Contra: "Flight was delayed"
Contra: "I arrived from another international flight and ran like crazy for my connection and arrived before the flight departed. When I arrived at the gate the agent would not let me on the flight and offered no assistance to rebook. Not what I wanted to hear after 12 hours flying and a 30 minute run through Frankfurt airport"
Contra: "Bought the 2 bag priority but they forced us to check one of the bags any way (on the way back we were able to bring bag on flight so it was nothing to do with size of the wheels as they suggested) - staff was unfriendly. Seats were dirty. Had to pay extra for checking in early to my return flight since I am not EU/EEA citizen and can't use mobile app and wouldn't have a chance to print my return boarding pass - and although according to the plane plan I chose a window seat my seat had now window. Never again."
Contra: "Brand new bag a bit damaged..."
Pro: "Crew were nice and pleasant need one of the newer planes on lanzorote route the seatbelts were too short and it was an older plane ✈️"
Pro: "Price. Dirt cheap prices is only reason that makes me book this flights."
Contra: "U get what u paid for. Check in is slow and only 2 counters are working. During the flight they will try everything to pull money from you. Seats are fixed to one back position."
Pro: "the crew is kind with the traveler."
Contra: "little place voor de baggages."
Pro: "The seats are roomy enough. The plane was very clean although it had just landed before."
Contra: "The flight was already late when we boarded. Even so, everyone on the plane was switching places between themselves causing additional chaos, with the flight attendants’ approval."
Contra: "All the crews are very unkind that I ever seen. I won't be boarding this airline ever.... They charged for extra carry on bags but their measurements a little small size than other airplanes. I have to pay 62 euro extra for each one that I've never had problems wherever I go...."
Contra: "The requirement to pay for a boarding pass after having checked in as required. The US airlines do not have this requirement. This is a very negative experience. Our gate was changed at the very last moment."
Contra: "The seats are extremely uncomfortable."
Contra: "Delayed, no info, bad service on board"
Pro: "I liked that all the people that work there are friendly and nice."
Contra: "That it rained in Athens and we boarded the plane in the rain. There was nothing to cover us."
Pro: "We got to our destination on time."
Contra: "The fees and policies are ridiculous! Pay to print a boarding pass, pass for bags, pay for each thing in a different line. In order to do this, get to the airport 5 hours early, or you will miss your flight!"
Pro: "Ryanair is really inexpensive, I appreciate being able to fly all over Europe with such a low cost."
Contra: "We had to pay for the three of us to sit near each other (not even next to each other, just to avoid one of us sitting in the back of the plane and the other two in the front). The check-in and boarding process is total chaos, but the flight was fine once we were boarded."
Pro: "The seats were very comfortable"
Contra: "I wish the air conditioning worked"
Pro: "The attention when checking in in the counter was great. Also at the gate. The gate had no services other than bathrooms. The plane was confortable and the flight was uneventful. they offered food in the plane but I fall sleep and could not buy it on time."
Contra: "you can not buy food or drinks close to the gate and you do not know that when is your first flight with them. We had to walk a lot when we checked in and when we arrived. You have to be prepared for than and not carry heavy stuff."
Pro: "Nice staff"
Contra: "I was charged extra for insurance even though I didn't buy it. This feels like a trick. No soap in bathroom"
Pro: "The flight itself was fine."
Contra: "Customer rep at check-in counter was not friendly. Also: 1. Wanted to charge people we were traveling with for printing their boarding pass, when they had their boarding passes on line on their cell phone. 2. Could not just check in luggage at check in counter. Bags were weighed there but then we had to go to a different counter to pay the luggage fees, then return to the check-in counter. Very inconvenient for customers"
Pro: "They wouldn't let me get my boarding pass 1 hour before my flight because they said I was late. Absurd. Poor customer service. Not professional at all."
Pro: "The cabin crew seemed prepared enough to host redneck passengers and other species that often choose traveling low cost (of course)."
Contra: "I purchased priority boarding for nothing. There was no such thing at the gate. Boarding was chaotic."
Pro: "Early arrival. Very friendly crew which is not always the case with ryanair."
Pro: "although the crew had to make an unscheduled flight, they were very nice"
Contra: "the airplane had a technical issue (they told us it had a flat tire during landing) but they didn't manage to change the wheel and we had more than 4 hours delay. We had to wait for another plane to land in Timisoara (from London) and they scheduled that plane to take us to Bucharest. They should be honest from the beginning instead of telling a lot of lies - it may avoid a lot of conflicts between passengers and crew."
Pro: "Ryanair is charging passengers 45 € if no make online check in !!!!"
Pro: "The briefness of the flight"
Contra: "The plane smelled a bit musty and of urine- almost like that of an old folks home. The crew wasn't that pleasant either. Glad it was a short flight."
Pro: "Cleanliness, polite crew, on time departure and landing. Good price."
Contra: "Priority boarding line....weird spit behind columns @ the gate, like we were hiding... uncomfortable spot, no chair / bench to sit for elderly passengers."
Pro: "It's affordable and Ryanair offer a lot of routes, so really when you're planning a complicated trip, they're a good option at times."
Contra: "Their check-in systems are really brutal. We were flying with a 20 month old and had overweight bags. We were happy to pay for them but we had to go find an attendant to take our payment because their automated system doesn't do that. I know they're saving money on staffing but I had to seriously consider if it was worth saving a few hundred dollars to go through some pretty epic frustration."
Pro: "Nothing! Cheap price does not equal cheap price......"
Contra: "Advertised Price is a facade.... Too many add-on prices once you get to the airport. no thanks.. never again. I will tell a freind! They are super expensive! I think they charged me for my oxygen in the airport and on board! ...RIP OFF AIRLINE!"
Contra: "Me and my colleague were obligated to pay a 45,00 euro fee per person for not doing the check in online. This was our first and last time flying with Ryanair. I was in vacation for the last week before the flight and did not have any internet/mobile access (no internet and no mobiles for vacation). At the check in the operator told us to pay a 45,00 euro fee for not doing the check in online. I appologize but no more Ryanair for me and all of family, friends and acquaintances."