Personalul foarte amabil si prietenos însă foarte frig in cabine in special pentru un zbor de noapte. Venind dintr-o tara unde minima este de 24 de grade sa stai timp de 5 ore la o temperatura de maxim 16-17 grade si in curent nu a fost prea plăcut.
Pro: "No distance between passengers (covid)"
Pro: "Although my flight was canceled they quickly found me a flight on another airline and provided me with a hotel room for the night"
Pro: "Great crew and amazing food."
Contra: "Heating and serving food in plastic containers."
Pro: "Everything was great, as the flight wasn't full, so we could relax"
Pro: "Crew was fine, polite and helpful. Seat was not so comfortable as i am tall (no leg room)"
Pro: "The crew, Venyat looking after my aisle was exemplary. He kept note of when I was asleep when the service passed through. Whenever I go to the galley, he would notice and asked if I needed anything. And this is in Economy!"
Contra: "On the A350, the seat doesn't recline much. It was quite uncomfortable."
Contra: "Entertainment on the Boeing 777 suffered from access problems"
Pro: "The crew was professional. I had acute diarrhoea they insisted to eat some thing before they gave me the medicine,which was perfect. They checked every time my situation they even asked if I need a doctor waiting for me at the airport."
Pro: "amazing except for the entertainment system"
Contra: "Better entertainment system , 6 hours flight is tough without it"
Pro: "Efficient, and courteous,seats too were comfy, neat amd clean"
Pro: "Patricia (cabin crew member) was particularly nice to us, and encouraged us to move to a row of empty seats so we could lie down and sleep for the second leg of our 24-hour flight. Air ventilation on this plane is excellent. Food was good. my low-lactose meal found me even after I had moved seats. overall excellent flight."
Pro: "Crew members were very accommodating and helpful (Valencial & Hanane). They go the extra mile to make sure that we were enjoying the flight in the best possible ways. This is what makes Qatar Airways stand out and different from the rest."
Pro: "Friendly and helpful staff."
Contra: "No entertainment available. A very old plane."
Contra: "Nothing it was great"
Contra: "I was put on another flight eight hours later even though I had already checked in. I actually traveled with Cathay Pacific."
Pro: "Great crew, as usual."
Contra: "Ugh, The seat in front of me had some box taking up 1/4 of my leg-room. I get that the box probably contains some crucial equipment, but can you at least round the edges so I can lay my leg against it without cutting off my circulation to my foot? Other than that, typical Qatar luxury (as much as you're gonna find in coach)."
Contra: "They cancelled my trip"
Contra: "No proper communication and very poor management. I was on an emergency and no one bothered to listen and all the passengers were sent . The customer care numbers didn't work as they operate between 8-5 !! No one to reach to .. really bad experience. Don't suggest this aircraft for folks who needs to travel urgently !"
Pro: "Flight crew was quick to provide food and drinks but quality of the food was not as good as Emirates."
Contra: "-carry-on did not fit on center overhead compartment unless I put it side ways, which then takes up space for other passengers. Same carry-on suitcase fit nicely on Emirates airplanes. Basically, carry-on overhead compartments have been made smaller on purpose or by engineering error, and this makes me not want to fly Qatar airlines again. Less food options. I went to the Gally and they only had kitkat bars for food. Emirates offer fruit, sandwiches, and many choices at ALL TIMES of the flight for economy class."
Pro: "The same as the flight from L.A to Doha, did not feel the time passing..."
Contra: "I have nothing to complain about..."
Pro: "It was normal flight"
Contra: "I have a layover for 12 hrs and Qatar Airways didn't offer me a hotel."
Pro: "great staff"
Contra: "Some of the head phone are not working at all...."
Pro: "All around a great experience."
Contra: "The internet worked for like 2 minutes and then said my time was up, even though I was supposed to get 15 minutes for free or something."
Pro: "Airplane crew was nice when they saw I was very upset over that my luggage was refused."
Contra: "My luggage was refused at the check-in due to several mistakes from the check-in and Customer service personbil from Qatar. It is now one week after my flight and my luggage is still not with me. I have spend lots of money and written 3 LONG mails to Qatar Customer Service - some have been teplied with a ”we will get back to You” note - but nobody has gotten back to me so far. Not 5 Stars. Actually One star is too good a Grade for this complete service failure from A-Z."
Pro: "The foods on the plane and the time as they said it happened I mean no delay."
Contra: "The most thing the foods were hot and fresh."
Pro: "Food is good"
Contra: "Economy seat"
Contra: "The crew at the ticket counter was quite rude. Our suitcases were 2kg heavier so, in front of them we opened and removed items and then they still made us go through security all over again"
Pro: "Again amazing wonderful flight attendants!!! Excellent service!!! I'm sooo impressed!!! Great food!"
Pro: "good service, good food"
Contra: "staff could be more cheerful towards travellers"
Pro: "Space, food, service, handling"
Contra: "That I could not and cannot retrieve my flight on the Qatar Airlines website."
Pro: "on my flight from bkk to Doha all the flight attendants were very helpful. One in particular with the name Mary Jane, was very helpful and she stood out among the rest. Thank you for your kindness and help when I couldn't eat some of the foods on board. Whom can I write an email to so that I can be sure that she gets noticed for her work? Thank you"
Pro: "The food was very good, I liked vegetarian options and my stomach doesn't hurt after the plane food as usual. I like the bathrooms clean and nice smelling soap. The crew was very attentive and eager to please their guest but consistent and insisting on the safety rules (belts buckled up and seats in upright position)"
Contra: "There wasn't many good options for entertainment. Only a couple new movies although I liked the TED talks. Also I liked the plane but I wish there were some foot steps and more comfortable head support on the seats. I didn't like also strange option for Golden members in economy seats to be able to "order" food before regular people. There were only 3 options and everyone had the same choice. So basically all that crew does is just asking which course gold members want an hour before serving. It seemed silly with no actual benefit."
Pro: "I liked the food, the crew, and the team at the airport was nice and professional. There was a air host by the name of Zaid or Zain and he was from Bombay. Really nice person and very easy to talk to."
Contra: "Requested Asian vegetarian mean but available was non vegetarian. Led screen did not working."
Pro: "Good food, good service and clean planes."
Contra: "Engine problem. Everybody off of aircraft after sitting in it 3 hours!. No airline representitives inside airport to help. Slept in airport with various ppl from qatar popping up and giving untrue information"
Contra: "In their Business Class they only had two shower room and they wait was 7 hours! I now totally dont trust Kayak and it's ratings. Qatar Airways sucks!"
Pro: "Overall ok. Wheel chair was.not available In Karachi and in Houston"
Contra: "Attention to special needs"
Contra: "There was nothing to like. Considering my travel experience with Qatar & middle eastern airlines they've gone worst. The aircrafts need to be upgraded especially on long flights. Food was horrible and so was the entertainment. Would not recommend or fly Qatar again."
Pro: "Todo estuvo prfecto"
Contra: "La comida no es nada del otro mundo"
Pro: "I loved the kind and friendly staff of Qatar airline. They were very organized and helpful. We missed our flight due to delays but they took great car of us and guided us through the process."
Contra: "They seats were too close. The person in front had his seat back and was practically in my lap. Annoying."
Pro: "Good boarding. They do their best to make sure their passengers will be able to board the aircraft smoothly. Crew members are quite attentive and helpful."
Contra: "When making a review, I make comparisons with other airlines. I was expecting that Qatar Airways would be better than Emirates. It is my first time to fly Qatar airways, just to see if it's worth flying with this airline since it was the Best Airline in the world for 2015. But Emirates improved so much better that they overtaken the throne of Qatar Airways.. When you promise 5-star comfort and luxury, it should be what is promised.. Key points: 1.) Beverages should be served more than just twice during this 9 hour flight. It's a bit sarcastic that you flash a reminder on the screen that says "Keep Hydrated" but beverages were served only twice. I always had to ask for 2 glasses of water, overall 4 glasses of water on this 9 hour flight. And I can say that I got dehydrated. 2.) No hot towels for sanitary before food is served. I had to go to lavatory, wash my hands and put some alcohol before eating. Which is kinda hassle.. Sanitary is very important. 3.) I spent 8 hours layover in Doha before my flight to Milan. No complimentary meal. (Emirates provide complimentary meal if I have long layover in Dubai) 4.) I don't know if it's due to bad weather, but this flight, QR 933 was the roughest flight I have been on, not just short turbulence but long hours, maybe 3 hours. I was so dizzy and couldn't sleep. I signed up on privileged member club because I'm looking forward that Qatar would be the best choice for Airline. This review is just one of many reviews that should be looked at. Considering that you should continuously develop and aim to bounce back on the top. Do not settle for "okay", do not settle for second spot. Be the best, and compete for the first. Thank you for a safe flight. I'm looking forward for another flight with you. -Jerson Belir, first time flyer"
Pro: "Good choice on the cabin crew. Reminds me of Vijay MALYA's Kingfisher calendar girls at their startup. Being naughty. Overall crew very courteous and importantly bilingual."
Contra: "Food option for Economy was a pleasant surprise, perhaps could be switched for just hot and cold beverages with a snack... a big grandma cookie... choices of indulging/ healthy/ neutral."
Pro: "New plane, comfortable seats, cheerful and polite staff"
Contra: "There were no overhead screens with the video clips about Greece and its food..."
Pro: "Price is good"
Contra: "there was a problem with special assistance on the connection flight. Nobody was waiting at the end..."
Contra: "It was what I expected. Nothing incredible but good"
Pro: "I did not make this connection due to delayed first flight and the most poorly organized and staffed airport!!!"
Contra: "Getting reimbursed!"
Contra: "Flight was late, we missed our connection, there was no information etc"
Pro: "Was on time and staff is always great"
Pro: "The food was probably the best meal I’ve ever had in Economy."
Contra: "The seat pitch was really poor. I’m only 5’ 11” and my knees were rubbing against the seat in front of me the whole time. The seats weren’t particularly comfortable either."
Contra: "Food was very small portion, chicken (2 little slices) with plenty of potatoes. Forgot to give me the tray with the food,didn’t apologize at all.then they told me i need to wait cause they ran out of food trays.."
Pro: "The flight wasnt completely full so we were able to spread out a little bit and be more comfortable"
Contra: "The entertainment"
Pro: "Comfortable airplane, organized crew and fast boarding operation"
Contra: "I asked for a vegan meal when I ordered a ticket and did not get one. I needed to ask and explain myself and it was not so nice. At the end I got it, thanks to the attendant"
Pro: "Flight Crew is well dressed and put together Food was decent Plane Comfortable"
Contra: "I checked a small bag and it was 60 Euro. Too expensive!"
Pro: "Clean and up to date aircraft; professional, polite and pleasant flight crew; and although I fly ALOT, that may be the smoothest, softest landing I've ever had, including all the BA flights I've taken, and it's my understanding they track the quality of every landing their pilots make."
Contra: "The boarding was kind of a train wreck, confused, delayed, etc. But that was really due to airport staff and the bus boarding, not the Aegean staff."
Contra: "40 mins inside the plane before departing with temperature 30 Celsius when aircondition not functional"
Contra: "they lost my bags flight was overbooked"
Pro: "Cheerful crew, nice snack with beer or wine, clean bathroom"
Contra: "No inflight entertainment, but for 90 minute flight, I didn’t need it."
Pro: "The crew were very professional and polite on board and the food was excellent"
Contra: "The baggage machine at Athens that my friend used seemed to be faulty when the same bag was checked on another machine it was kilos lighter. But the ground staff at that machine a man was very rude to her."
Pro: "There was food even for low cost travel. Very good plane"
Contra: "We didn't have enough time to get to our connecting flight. We were confused and had to run the whole time. We just made it."
Pro: "The staff was polite."
Contra: "For some reason my boarding pass wasn't scanning. They took me to the side and had to do it manually even though everything was correct."
Pro: "Not much. Used to be friendly, comfortable airline. "Efficiencies have taken their toll""
Contra: "Difficulty with on line purchase of checked bag lead to extreme cost (worse than Ryan Air!!!). Apparently stressed and therefore less than friendly attendants. Very tight seating. Food was quite good but hard to eat in VERY cramped seating!"
Contra: "I wasn't aware I was supposed to pay for my luggage"
Pro: "No surprises. Routine flight."
Pro: "Thanks for everything"
Contra: "Thanks for everything"
Pro: "Legroom Polite and attentive crew"
Contra: "Flight times No onboard entertainment"
Contra: "rude staff $240 to check 2 bags round trip WHICH KAYAK/PRICELINE NEVER DISCLOSED TO ME. YOU SAID ECONOMY CLASS WHEN BOOKING NOT THE CRAPPY "0 BAG" SPECIAL ECONOMY. i WILL NEVER NEVER NEVER BOOK WITH KAYAK AGAIN."
Contra: "Check in was a nightmare. Open up the gates at least two hours before departure to avoid stress for all parties involved."
Pro: "The boarding experience at the horrible Santorini airport ruined it or us. I wish Aegean had provided us with more instructions about what to expect and when to arrive so that we didn't there so early and stand outside in the heat of so long."
Pro: "Overall service was good. The seats were not as tight, some leg space. On the flight to Athens they served drinks frequently."
Contra: "Food served was not that good."
Pro: "The attitude of the staff was awesome. They give you a piece of candy when you sit down. Flight was on time. They actually appreciate your business. Highly recommend. The complete opposite of Norwegian Air"
Pro: "I love airlines where you can drink wine with your food."
Contra: "Everything was good."
Pro: "Personnel were great"
Pro: "Loved the free food and coffee, the only airline that I've flown that offers such anenities"
Pro: "Clean, smooth, on time"
Contra: "Food was not interesting"
Pro: "Leg space. Courtesy of Staff. Timely departure."
Pro: "Amazing service from check in to onboard. Would definitely fly again."
Pro: "THe food was not bad."
Contra: "They charged me for a standard one piece of luggage 35 Euro without advance notification. I forgot my phone at the gate, but they did not let me go back to take it (even when I was willing to give up on the flight and bear the cost). An awful company. To stay away."
Contra: "Overall very disorganized."
Pro: "Great service ,very fast"
Pro: "The overweight woman who checked me in was aweful. As soon as I told her I was helping refugees in Greece, her attitude completely changed towards me. She was on my case until I boarded the plane. I will never again fly with Aegean!"
Contra: "Terrible EXPERIENCE! Aweful."
Contra: "1h delay the gate was packed of people, no free seats no proper communication of delay"
Contra: "If it is possible to change the timing of the departing flight from Beirut."
Pro: "Flight, crew, service were great, only a slight delay before boarding, without any explanations given"
Contra: "Luggage charge was a big surprise, 40 euros each bag"
Pro: "Nice airline but busy"
Contra: "Airport was hot"
The food was not good. After two days I still haven't received my checked in bags. They don't have an answer for status of locating them which shows they don't care for passengers.
Pro: "Operated by Smartwings with a plane without reclining seats, no IFE, no onboard sale."
Pro: "The colors of the plane and the relaxed uniform"
Pro: "Staff broke my kids stroller"
Contra: "No blankets on the flight no headphones no bassiinets for little babies"
Contra: "Need more spacing between seats"
Contra: "boarding was not good, all times using buses. people inter plant from back entrance and front entrance and they meet at middle of plane with a lot of delay."
Contra: "This one has multiple problems: 1. First no one clearly tells you where to go for FlyDubai flight and you really have to fight your way to get this information. 2. Then when you know that you have to go to terminal 2 for this flight, it takes them minimum 45 minutes to transport you from emirates terminal to terminal 2. 3. FlyDubai staff in general is less courteous and cooperative than emirates. 3. T2 is minimally maintained terminal with even basic amenities missing in some parts of terminal. 4. It also feels less secure."
Pro: "The best thing for fly dubai in kuwait is t have a standalone terminal."
Contra: "Late flight!"
Contra: "I'll never ever be involved with Kayak, FlyDubai, and that pathetic Flight Network again. In thirty-two years of international travel to 80+ countries, I have never dealt with such nonsense. Thanks to all for ruining my holiday"
Pro: "Crew was very friendly and accommodating."
Contra: "No meals. No entertainment. Poor bording from front and back at same time caused chaos. Airport crowded and dirty."
Contra: "The flight was held on the tarmac for nearly 40 minutes. It was a full flight with no air ventilation and the heat was overwhelming."
Pro: "The pilot was great :) I thought he was funny. The hostesses were also quite friendly"
Contra: "The food was plain. The flight was also delayed by an hour without any communication."
Pro: "Screens weren’t working, rude staff members and huge queues at the airport! Am sticking with Emirates!"
Contra: "Everything. I booked a flight Prague to Dubai and return with Emirates and flew Prague to Dubai on a very nice Emirates A380 800, nice seats, nice "free" food and drink profesional crew. Return was coad shared on cheap FlyDubai, bad seats, kept hitting my knees on the seat in front had to buy drinks and snacks. If I wanted a cheap airline I would have booked it. I will make sure when booking an Emirates flight if it is code shared with Flydubai I will look for another flight."
Pro: "It was on time"
Contra: "Service was good but no free food and beverage it is sad You could do better"
Pro: "Everything was great"
Contra: "The flight delayed for 1:40 minuets. The staff changed my seat wich I choosed when I booked."
Pro: "Dont deal with onetravel"
Contra: "U still alone without onetravel"
Contra: "I didnt arrive to manila yet my flight canceled today two time im still in dubai this is not acceptble poorr flight"
Contra: "I booked tickets business and the charges for business but when we send my it not says business it’s looks economy So I canceled the booking"
Contra: "No entertainment and no food The departure longe was crowded and for the number of passengers the toilet facilities are completely inadequate"
Pro: "The plane took off and landed on time."
Contra: "Boarding was chaotic and poorly organized. Seats are cramped and uncomfortable. The entertainment system screens did not work. Other passengers were pushy and disrespectful."
Contra: "No leg room. Did not even get a cup of water without paying. No entertainment without paying."
Pro: "Awesome experience from manchester to dubai on emirates,outclass flight/crew/journey"
Contra: "Horrible transit in dubai,they keep taking you around in buses where u hav to stand in a bus to upto 40 minutes at a time,ridiculous,Terminal 2 in dubai is a shame,crowded like a bus station,And fly dubai planes have zero leg room"
Pro: "It was a short quick flight."
Contra: "It took a long time to check in and they lost my son's luggage."
Pro: "crew outfits"
Contra: "no entertainment, no food, delays, terrible dubai terminal for 8+ hours- you certainly do not get what you pay for."
Pro: "relatively clean"
Contra: "I was NOT impressed with this airline. I have never been on a transcontinental flight that did not provide on board entertainment or food. I thought the absence of both was ridiculous. Plus I went to try to read the news option- which was actually free and the papers were from 2014!!!! WTH?!There is no room to put everything- no pouch in the seat ahead of you so nowhere to put the food or drink that you have to bring on board or any of your travel things. I have no idea why. The FlyDubai terminal in Dubai is also quite lacking- I felt like I was trapped in crappy restaurant. I'm not certain that I will ever use use this airline again- not impressed."
Pro: "No entertainment or beverages served."
Pro: "We are arived safe"
Contra: "The attitude of the crew it was bad and the comportment very ignorant"
Contra: "The detailes of no survives and every thing that is paid only apear after confermation of booking .. Cheating deals"
Pro: "Nothing. Zero."
Contra: "We stood on a bus for 15+ minutes waiting to board. We boarded, crowded plane with small space, and now my luggage is lost. I paid a lot of money for my business class ticket on Emirates only to have a second flight that was terrible in every way. No one seems to care where my bag may be- I am trekking in 2 days and I have NOTHING to use!! I’ve called every number I can find and emailed fly dubai- each person had shown very little care and not one person can even tell me if my bag left Dallas. Unreal."
Pro: "Not much."
Contra: "While boarding a woman was in my window seat and her children were seated beside her. The host asked if i wouldnt mind letting the family sit together.I accepted the request where upon the host suggested a middle seat which i rejeceted and notified him that he just passed by 8 empty seats in business class and since the doors were closed I knew were available. He denied the request, had me stand awkwardly while he checked other peoples tickets for 3 minutes to find a single person who was not seated in their middle seat and was forced to move whereupon i recieved dirty looks for the remainder of the flight and right through baggage claim at our destination. I did Flydubai a favor and gave up my seat for the woman and her family. A hassle free otherwise empty business class seat would have been the appropriate response."
Pro: "40 me on the flight knowing that that my connecting flight was cancelled stayed in Dubai for a day and a half without anyone helping me because I did not fly with Emirates to Alexandria horrible service customer service no one held I would never fly with this company ever again. Martha milagros Rivera"
Contra: "No food or entertainment."
Contra: "You have to even pay for a bottle of water. No food. No curtesy. Made a man pay for giving his seat to someone else. Would not let him sit in the bulkhead seat without paying EXTRA. Even business/first class had to PAY FOR FOOD!!! I regret having chosen that group of Emirates and FlyDubai. Do yourself a favor and stick to Qatar Air."
Pro: "I got to my destination safely and on time"
Contra: "No air conditioning made for a very warm flight, no drinks or food, no entertainment"
Pro: "Easy boarding process, no issues with crew service."
Contra: "Nothing available without a charge, not even water."
Pro: "Amazing service and crew"
Contra: "I had to rebook my flight from DXB to Jed because some international regional issues that were supposed to be cleared for the customs"
Pro: "really can not think of one good thing that i liked, i really don't!"
Contra: "due to weather conditions, flight delayed and this information was not shared by Flydubai crew (wherever they are?). This is the 2nd time that delay happened and airline failed to manage the passenger at boarding gate or airport screens. people were shouting and looking for one person to communicate with, but there was no one to talk to. So - bad management - no hot drinks onboard the flight - lake of ethics - terminal at dubai airport was crowded and lake of services and seates to stay on!"
Pro: "The staff at Dubai were very helpful and efficient at arranging for overnight hotel accommodation and meals at the airlines expense. I suspect they have had a lot of practice with delayed flights!"
Contra: "1. Fly Dubai flight from Kathmandu was 5 hours late in departing, so I missed my connection in Dubai, had to stay overnight and was ultimately 18 hours late in reaching my final destination. 2. Paying for food and drink (even water!) on a 5+ hour international flight is ridiculous. I don't know any other airline that does this. US airlines on domestic flights at least provide soft drinks, water, tea and coffee and the odd snack free. 3. No entertainment. A big minus on such a long flight."
Pro: "To be honest nothing in fly Dubai are good"
Contra: "I the foods are very expensive."
Contra: "The flight is cancelled at the last moment. I am staying at the airport waiting for an alternative. No one to compensate you."
Contra: "They wouldn't give even a cup of water, have to buy everything. Ridiculous!"