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Contra: "Seats recline too much making leg room more nonexistent than ever"

Pro: "A340-600 is a wonderful plane, but economy is too cramped. The stewards do their job of feeding the "cattle", which lacks any personal service."
Contra: "The terminal updates of terminal and gate notifications were wrong! If we had followed your email and gone to T3, we could have missed our flight and be worn out from changing terminals."

Pro: "Crew was good. Nice meals. Good entertainment..."
Contra: "Budget seats are a little close when the person in front of you leans back, but not the end of the world."

Pro: "Fabulous Stuart’s."
Contra: "1h of delay .... is inadmissible for the price what we are paying for the tickets..."

Pro: "The crew was great."
Contra: "Better seats,better food."

Pro: "Pilot kept us informed throughout the flight."
Contra: "Onboard services."

Pro: "everything from the boarding and check-in process to in flight comfort."

Contra: "Entertainment"

Pro: "On time, clean plane, good service."
Contra: "Lack of seating at departure gate, costumer agent at gate was rude about standing early for boarding (see first comment). Food was not my style my wife enjoyed it."

Pro: "Smooth flight."
Contra: "More leg room."

Contra: "They lost my luggage during the tranfer in Frankfurt. They did return it however within 24 hours."

Contra: "My luggage did not make it"

Pro: "I loves the pilot. He seemed to love his job and would make a couple funny jokes every time he spoke on the speakers and I never see that. Loved him and his landing was the only one not giving me any ear aches."
Contra: "Flight attendant missed couple lines of food and after letting them know instead of bringing the cart back they were tossing the entire plate on top of the head of the other passengers. One of them fell of right on one of the passengers. The second thing that irritates me is that one of the flight attendant approached me and was asking if I want chicken beef or pasta and I said chicken and she was like that is not an option in a very rude tone as of I am dumb or deaf of some sort. The other passengers also confirmed that they heard she did say that chicken was an option She could’ve nicely said it or apologized for telling an option that doesn’t exist. Instead she was giving an really bad attitude about it. Very irritated"

Pro: "The punctuality, customer services and refreshments served were all great."
Contra: "Nothing."

Pro: "Staff was friendly and service was on a exceptional level"

Pro: "Smooth flight. Friendly staff"
Contra: "Uncomfortable"

Pro: "The food and drink were the only two enjoyable moments of this flight."
Contra: "The crew in Cluj airport could not care less about getting the plane boarded and departed on time. For 20 minutes crew stood around in the airport talking to each other and using their cellphones. Finally the transport bus was loaded only to have the bus driver get out, and talk to another employee while simultaneously using his phone. No information was given for the delay and the plane was boarded at time of departure. This careless and unbothered attitude resulted in a missed connecting flight for my partner and I. We were completely unassisted by crew on the plane and ended up having to wait 24hours for our next flight home. Absolutely disgusted by the service provided from Cluj to Munich. I would seriously consider another airline before booking again with Lufthansa for this route."

Pro: "Service is good"
Contra: "Food is not good. But you can't expect that with any airline today anymore. Entertainment system wasn't working at my seat."

Pro: "Plenty of room in both the cabin and the bathroom- more than we have ever experienced. Food was very good. Crew was outstanding"
Contra: "Boarding is chaotic for economy, with everyone mobbing around the entrance. Having people board in subsets, beyond just 1st class and people needing assistance would be helpful. It makes the entire airport gate areas hard to maneuver around for other people as each plane loads, and it stresses out the group waiting to get on the plane."

Contra: "Didn't like the fruit dish or the liverwurst type meat."

Pro: "Entertainment"
Contra: "Flight Hamburg to Frankfurt: our children were sitting separately"

Contra: "Lufthansa warse company ever fly with . everything was bad . delay like two hours , food only meat because No enough chicken and No socks to warm my foot because I was feeling cold ."

Pro: "Service, food, efficiency of staff and departure and arrival"
Contra: "All was better than expected."

Pro: "Crew and food were fine and movie and tv options not bad"
Contra: "Music options were lacking"

Pro: "Everything! By far the best flight that I have ever been on!"
Contra: "All was fine. No complaints!"

Contra: "Stuck in Frankfurt due to weather which I understand but no one helped us navigate the customer service lines and it was utter chaos!!! I stood in line for four!!!! Hours and did not get checked on once then i found out I did that for no reason and i had to wait In another line for almost two hours!!! Then then next day my flight was delayed for four!!! Hours due to engine issues and they had to get a new plane so the rerouted two flights had To be canceled And I was stuck overnight again in Dallas. No one met me at the gate or had anything to say to me. Not really one ounce of customer service . I could tell it was Hard with the airport closing due to weather but this is an international flight and someone could have done something to help me just navigate the process over the three day period. One woman who I finally talked to in Frankfurt spent an hour with me when i was utterly exhausted and there were No more flights or hotels left She was To be commended. The rest was chaos and exhausting and I still have another flight tomorrow."

Pro: "Flight Crew was very nice and helping in general. Flight was very in time and comfortable on both segments."
Contra: "Ground crew at Frankfurt was felt to be discriminatory in behaviour and we had to walk to next departing gate after waiting for our wheelchair."

Pro: "Nice light snack and refreshments offered. Quick boarding and friendly staff."
Contra: "They were vague about the security procedures. Minimal entertainment."

Pro: "The crew were very helpful and friendly"
Contra: "The flight was delayed"

Contra: "All good."

Pro: "Accurate. Friendly."
Contra: "My suitcase weal broke during the flight!!"

Pro: "The crew was nice Checking was quick and painless Entertainment had a limited options but good"
Contra: "Very limited food options. I get it is not first class but not everyone likes only chicken or fish"

Pro: "Not a thing"
Contra: "Bad seats in premium economy. Rude staff."

Pro: "It was ok"
Contra: "Two flights were both late Had to run to gate Luggage delayed"

Pro: "The crew was very friendly"
Contra: "I had ordered a child meal but it was not available. Also they did not have a child pack for my son."

Pro: "Staff was very friendly and caring."
Contra: "No entertainment and half sandwich with some cookies was the only food we got."

Pro: "The crew/ service was great & clean bathrooms on the flight"
Contra: "Terrible food quality. Zero leg space. The Newark terminal is ancient & fire alarm went off for over 20min before boarding."

Pro: "Staff was friendly and attentive"
Contra: "First of all, the boarding took an hour longer than it should have been so we all sat in the plane dripping with sweat, because it was 100 degrees in Houston and the plane didn't have A/C on until we took off. Food was not good, some mysterious meat they called beef stew and veggies with strange texture. We ended up drinking more since the food was bad. The entertainment choices were OK but the equipment was a bit ancient, my husband's screen ( we sat in the front where screen pulled out of the seat) was broken and was held by a duct tape(???!!!) The seats are small, I have flown with other companies on transatlantic flights and their seats are bigger and more comfortable in economy class."

Pro: "The flight was not fully booked."
Contra: "The snack provided was totally insufficient. the check-in staff were stringent about luggage size and weight even when the flight was not full."

Pro: "The airlines gives the best flights possible."

Pro: "Food was great, as was entertainment interface on tv."

Contra: "At the luggage claim the flight crew collected their baggage first then the passengers. My last bag didn't appear for 40 minutes after the flight crew departed."

Pro: "It was a short flight. Took off a few minutes late, but we made it to Frankfurt on time."
Contra: "Leg room is very tight. Boarding was chaotic and entertainment was non-existent."

Pro: "I appreciate the taxi, in Munich airport, to my next connection."
Contra: "I disliked the late departure."

Contra: "We had to cancel our tickets due to passport issue. They could not find acceptable new tickets. Plus additional money to pag was too much"

Pro: "Our connecting flight to Munich was late, but Lufthansa had a van waiting to collect us, usher us through passport control and get us to our flight to New York in time. That was a tremendous help and took a lot of stress off of the trip."

Pro: "Flight went well, the free entertainment was great, flight attendants came around on a regular basis with refreshments. The overall experience was good."
Contra: "For the most part, the flight attendants were great. But there were two in particular on my flight that could haves used some lessons in manners."

Pro: "This was a very new plane and had extra leg room even in coach."

Pro: "Again ahead of schedule and a comfortable flight"
Contra: "No problem with anything and have no dislikes about the flight. Great job!""

Pro: "Comfortable’ish seats, left on time... arrived early!"
Contra: "Boarding is, continues to be, a big issue! Not organized, everyone trying to jump ahead of others..."

Pro: "The flight was on time - which is unheard off"
Contra: "The food was eatable - but not really good"

Pro: "Crew was amazing and helpful."

Pro: "The crew was amazing. They answered to my requests politely and helpfully"
Contra: "Some of the plates/tables are not rigid/straight horizontal. Should be checked and readjusted"

Pro: "Good short flight."
Contra: "Open both for passengers to enter terminal on arrival in Bucharest."

Pro: "Short flight."
Contra: "When the passengers walked into the terminal building from the tarmac in Otopeni Airport (Bucharest), BOTH wings of the double door could have been open! Only one was. Otherwise flight was fine."

Contra: "Timing"

Contra: "The departure could have been on time"

Contra: "Everything could be better, lost the second connection to Cluj"

Pro: "Clean."
Contra: "Boarding via bus."

Contra: "Lots of turbulences at landing, due tonthe heavy rain."

Contra: "Not so many movies"

Pro: "On time. Clean ."
Contra: "less lights while fly"

Pro: "entertainment was good"

Contra: "Everything was perfect!"

Pro: "Not much"
Contra: "The flight left 1.5 hours late from Amsterdam. It was also frustrating that there were two gate changes! There was no inflight entertainment so good thing I had my kindle! Also the food sucked. I'm not sure what was in the sandwich but it was not great."

Pro: "The plane was fairly new and, for such a short route, quite big (but I guess that was just due to the increased number of passengers, as almost all of the 180 seats were booked)"
Contra: "Almost 3.5h delay, no reason given, a mere croissant offered during waiting time, no transparency about additional delays (it was just 2.5h, initially). Also, despite the aircraft being newer than most Tarom planes, it was cramped, with very little leg room, very cheap trays and no storage space on the back of the seats in front. No warm beverages (no coffee, no tea!!). Will seek compensation for the delay."

Pro: "For the first time, in many years, cabin crew apologized for delay"
Contra: "Flight delayed, cofee= prepare yourself a nescoffee (even at business class"

Pro: "Very nice price"
Contra: "Delay in flight, delay in lagguage delivery"

Contra: "there is just one main meal that contain ham meat , and am Muslim so I cant eat ham."

Pro: "short time flight"
Contra: "no entertainment/poor food"

Pro: "Very nice personnel. Great airline."

Pro: "Boarding was good, flight and landing"
Contra: "Had to go through security check in Istanbul"

Contra: "They last my brand new stroller even though it was gate checked with a bag and tags. I was told they have no information and can’t help me."

Contra: "Flight was 1h20 minutes late."

Pro: "FOOD and the crew"
Contra: "everything else: the plane was old and unaccommodating for a 9 hr flight, entertainment was terrible -small and damaged screen- no wi-fi, no electronics charging capabilities. I felt like in a prison"

Pro: "Some us above"
Contra: "No leg room between seats"

Pro: "I would have been nice to have a USB plug in if there is no entertainment. But otherwise, wonderful food and overall great experience."

Pro: "The sandwich was very convenient, even though the flight was very short"
Contra: "The OTP airport is not very organized, difficult for a new guy to get to the gate. Nothing to do wirh the flight but i needed to mention this for other people new to the airport"

Contra: "Hi, We've booked the flight using Kayak, with VAYAMA agency. It was clearly stated in the e-ticket that we were allowed a baggage of 23KG piece for our infant baby. (it was a lap-ticket, no seat) When we arrived at the check-in counter, they said that because it was a lap ticket, we are allowed only a baggage of 10KG piece. We were delayed at the checkin counter with a baby in our hands, and humiliated (as people in the line behind us started to get nervous). I'm definitely gonna write a mail to VAYAMA agency. And I'm extremely disappointed. At the end, after maybe 20 minutes (which seems like forever) they let us check in the baggage we had."

Pro: "Your service are efficiently!with this plane,smol,nice and friendly personal it is great"

Contra: "Flight attendants telling me take off my headphones, this isn't 1999"

Pro: "On time, direct flight, friendly crew"

Pro: "excellent flight attendants. Fast flight to make up for delay."
Contra: "Smaller seats than other airlines. Plane was dirty. Landing was rough and downright scary. delayed flight"

Contra: "Connection"

Contra: "Terrible handling of a situation with a passenger with special needs."

Pro: "Nice crew, roomy seats"
Contra: "Boarding the plane with a bus was a waste of time and exposure to fumes."

Pro: "Nothing"
Contra: "I tried to make a change to the reservation. They had 4 different romanian phone numbers and all were either busy all day and cut off the call or left me on hold for hours. I finally gave up. Not only did I lose the possibility of a change with a fee I lost the entire reservation completely. I do not recommend them ever if customer service is your expectation."

Pro: "The food was great! Did not expect to be fed on this flight, so it was a plus. Staff friendly, accommodating. A very comfortable trip."
Contra: "The plane was delayed almost an hour, and we were not even told why until on the plane."

Pro: "Great price, no bag fee, nice crew, comfy ride"
Contra: "Mediocre food, no entertainment"

Pro: "Nothings"
Contra: "Food will be good in future stuff i want them to be smile more confortable flght"

Pro: "Great price, nice crew, decent flight overall"
Contra: "The food was terrible! No entertainment system"

Pro: "That I landed safely and nothing happened."
Contra: "I felt I was on a very outdated plane, so safety was a concern...luckily everything was good just old seats and service was not special at all."

Pro: "It was comfortable with good price."

Pro: "ON TIME."
Contra: "WAS COERCED INTO CHECKING BAG. HAD I GATE CHECKED, AS EVERYONE ELSE WITH TWO BAGS DID, WOULD HAVE SAVED MYSELF 15 MINUTES."

Pro: "Attentive flight attendants"

Contra: "As I said, check-in for the Bucharest to PRG leg was very difficult. My hotel needed to help. Ridiculous."

Pro: "Look, most of these categories for judgment are irrelevant. Good stewardesses. A real sandwich. Left on time."

Pro: "Ground crew informed us on the reason of delay, bad weather over Bucharest."
Contra: "Midnight flight was the only option, and it was even then more than half hour delayed."

Pro: "Flight didn't exist."

Contra: "More leg room and reclining seats"

Pro: "Flight duration"
Contra: "Leg space, cabin bag allowance more than 5 kg. Water at least to be served onboard a long distance flight."

Contra: "Girl at the bording desk got in an argument with an passenger and she could have managed it a lot better then that."

Pro: "Nothing"
Contra: "Not having a 3+ hours take off delay"

Pro: "It's the cheapest you can get"
Contra: "They split me and my wife on porpuse to force me to buy the option to choose my seating. The leg space is tiny and the chairs won't recline so it's super uncomfortable. Flight times are shitty. Te leave early in the morning so you can barely get some sleep at night. Nor on the plane. They don't any serve food or even water and let you dry up. You can buy overpriced food and beverage onboard. My purchase from the duty free was stolen and they didn't help me handle the problem. Awful experience."

Pro: "One of the very rare on-time, efficient and smooth flights with Wizzair. Check-in was fairly quick and incident-free, despite some of the other passengers reporting problems with the procedures and the staff. Boarding was quick and the flight actually arrived 10 minutes earlier than scheduled."
Contra: "As usual, the cabin crew is adequately polite, but not overly friendly, the food & beverage range is mediocre and overpriced at best and the entertainment is virtually non-existent."

Pro: "Extra legroom seats are a godsend (but that's applicable to any airline, not just Wizzair, although they do seem to have a few more of these than other airlines - low cost or not). Also, despite a 35 min. initial delay, we eventually landed only 15 min. later than the scheduled time."
Contra: "The boarding process at Gatwick was disastrous. There were only 2 agents, none of which spoke proper English. Also, one of them was busy checking each individual carry-on bag with unnecessary extra scrutiny, only to provide customers to the second agent, which was taking the payments for extra bags."

Contra: "Both flues were really delay really disappointed"

Pro: "mi-a placut pretul"
Contra: "au transformat cursa aeriana intr-un butic"

Contra: "Comfort of the plane. So freaking uncomfortable. Seats didn’t even recline back."

Contra: "It was hot and stuffy and dirty"

Contra: "Application instruction on baggage hande king and que to boarding."

Contra: "Was delayed"

Pro: "Flight arrived"
Contra: "Flight left vaguely late, air stewardess disappeared into the cockpit for 50 minutes. Hmm, I wonder what she was doing in the cockpit. Whatever she was doing she wasn’t helping the cart so I only got my food 20 mins before landing approach. Air pressure was weird too, nice American lady next to me had problems with her ears more than usual."

Contra: "The flight was delayed and there was even no information about it. Gate number was changed after boarding time and we didn’t hear any appologize not even receive some meal vouchers or food on board. We arrived more then 1 hour later- I can not evalute this as a good service."

Contra: "Lost luggage. 3 days since and still no luggage.And they don't have a customer service phone number that I can call. Very dissapointed. I guess that's what you should expect from a low cost flight company. I will never book a flight with them again."

Pro: "The crew was really nice"
Contra: "They are not organized. This company doesn’t have a transparent policy. Because I didn’t checked in on time I had to pay 35 euros. I was there 2 1/2 hours early and I almost missed the flight. I’m extremely upset"

Contra: "Horrible web/check in experience, 2hour delay. Inexistence of entertainment or comfort. What else can be said ?"

Pro: "Everything was on time, no delays. Polite crue. Easy boarding."
Contra: "The seats are not comfortable at all"

Pro: "It flies direct to the airport that I wanted to go to."
Contra: "Little space. Legroom & hand baggage (which had to go in hold). Family of four were not seated together. Cabin pressure change made child ill (my phone has a pressure sensor and I could see the change in pressure trigger a desire to vomit). It should be transitioned more slowly."

Contra: "Flight was delayed by 45 mins, and on board there was no water in the bathroom basins. This was known by staff, but they didn’t warn me as I went in, so I didn’t find out until I had already put soap in my hands"

Pro: "Cheap fare"
Contra: "No entertainment"

Contra: "Very long queues at boating in Charleroi airport"

Pro: "Staff were generally sweet & approachable."
Contra: "Cannot understand management of border control security before boarding. This is done in the corridor on route to gate. Long long queues, then continued to queue before boarding in the waiting/holding room. No toilets once you enter the corridor to go to gate. Unsatisfactory management. Water from air conditioner dripping on me on board from take off. Not an immediate suggestion to move, but agreement to do so on my suggestion and then gentle insistence. Thankfully there was a seat for me! It seemed to be a problem staff were aware of which is concerning that Wizz did not block that seat."

Pro: "The staff and flight were top knotch . Could not fault them ."
Contra: "Nothing to dislike ."

Pro: "The people are very rude no cooperation"
Contra: "The crew was very rude"

Contra: "Не понравилась старшая стюардесса. На лице было написано, что она совершенно не рада видеть всех присутствующих."

Pro: "Flight left on time"

Pro: "Price price price"
Contra: "Messy boarding"

Contra: "the fact the crew arrived to the gate after the planned boarding time causing us to stand too long on the stairways. check in via the app (using iphone 6) was a failure. i was certain i booked with extra luggage - at the check in i was told i didn't. from the reservation confirmation it is not clear what i paid for & there are no means to contact you - email, on line chat - you know the regular things every company today use to proivde customer services which is not only "give us you money". too bad this is WIZZ Air"

Pro: "was on time"

Pro: "Cheap flights and convenient airport"
Contra: "Seats uncomfortable and hot"

Contra: "Arrived at the airport 2 hours before departure, I was not aware you can't checkin at the airport and need to pay 30 euros for it. The treatment and the attitude from the personnel at the check in counter was rude, they were short and unkind The staff member in charge of charging for checking was incredibly slow, there were 4 people in line including me and it took her 40 minutes to charge me the 30 euros This was after I already stood in line for the ticket for another 30 mins I almost missed my flight due to their poor handling"

Pro: "Everyone was really friendly and accommodating to my needs"
Contra: "40 minutes late taking off - sitting on the plane"

Pro: "cheap, on time"
Contra: "no reclining chairs, no water free"

Pro: "Staff aboard the aircraft were very nice and so was the passengers."
Contra: "Bought a ticket two weeks ago to travel to Romania. Didn't have internet to check in, so I went to the airport to check in. When I got there because I was within 3 hours of boarding they had given away my ticket and made me a last priority boarder. I happened to get really lucky otherwise I wouldn't have gotten to fly on a flight I had previously paid for and was on time to."

Contra: "Late"

Contra: "We arrived at a field in Israel with 2 backpacks and did not charge us extra, but on the way back they decided to charge us at the last minute for the same cases we had arrived with. Nothing we said helped and the attitude was cold and hard. The flight was good"

Pro: "Flight attendance service was great and smiley"
Contra: "Nothing much"

Contra: "The application doesn't allow to add carrier bag check in and we paid high fee in the airport"

Pro: "Everything"
Contra: "Everything"

Contra: "The bag policy with the airline makes the cheap flight not worth it. Only one carry on allowed and each checked bag is $50"

Pro: "Price"
Contra: "Despite long delay, there were no announcements by the staff about the delay until we were already almost 40 minutes past our original departure time. No water or food was distributed to the passengers despite the delay. Delay was not wizzair's fault but there was no customer service to speak off."

Pro: "Brand new planes - on board crew was pleasant and the flights were smooth and on time."
Contra: "Ridiculous size restrictions on carry-on. If you can pack your clothes in a wallet, then you should be able to carry on at no cost. Only the smallest of bags will meet the "free" requirement. Website is awful to attempt to online check in. Crazy that they charge for check in at the airport if you cannot get their site to work. Customer service phone call also costs a quid a minute. It's almost as if they are proud that they screw you if you encounter any difficulty or you've made a mistake in the complicated boarding pass emailing procedure."

Pro: "Magazine was pretty good. Staff were smiley and nice."
Contra: "Boarding was announced as last call 5 minutes after the gate was announced. Seats were uncomfortable with little legroom. Even for a value airline."

Contra: "we didn't get food at all. i purchased a cabin baggage for 40 dollar, and when i went to the check in i paid another 110 euro for checked in baggage although i had only one baggage!!!"

Pro: "The don't say the truth"

Pro: "No water for the passengers, tea should be paid for, full price was not shown before ticket purchase, worse customer service (very rude)."
Contra: "See above"

Contra: "TERRIBLE HORRIBLE SUCK"

Contra: "We were made to wait for some 40 minutes in a glorified cattle shed with no seating before boarding. Will never fly with this airline again, however cheap it might be!"

Pro: "Nothing"
Contra: "Ryanair announced that we could postpone the flights without any cost due to corona virus and when I tried to reach them/to change the flight date the change tax was still there."

Pro: "the price"
Contra: "The members at the checkin desk did not speak english well and would not do a required visa check that the website said needed to be done to validate our boarding passes."

Contra: "Being on time + quiet fellow passengers"

Pro: "Politeness of the staff"

Pro: "No issues - everything went smoothly"
Contra: "There are no nets on the back of the seat in front of you to put things like water bottles - headphones, books etc."

Pro: "everything"
Contra: "nothing"

Contra: "Ritardo di quasi 2 ore no comment"

Contra: "Pointless paying for priority boarding as staff just let both lanes board at the same time"

Pro: "The crew was really nice with the passengers"
Contra: "They made us wait at the gate an hour without saying nothing, and then inside the plane, we had to wait 30 minutes to departure, and they didn't explain anything neither."

Pro: "Good pilot"
Contra: "Chairs"

Pro: "Ryanair fue claro y prestan el servicio económico esperado"
Contra: "Toda la información relacionada a Eurowings fue confusa y tardía. Tuve un cobro extra por equipaje tal que al parecer no tenían las mismas condiciones que Ryanair, pero esto no fue informado con claridad. No fue posible hacer el check-in, enviaron información muy tarde y alemán, no entendí nada"

Pro: "It is the worst airline on Earth. They barred me from flight, removed my name from the system so that I can't board because they say that I can't travel with EU residence card with which I travelled to all Schengen countries with other airlines. They lied to me and didn't return my money too."
Contra: "They must obey EU laws!"

Pro: "There was no legroom, the sandwiches is missing (not available at all)"
Contra: "Onboarding was like for animalls. After we pass throug the gates, were sticked into the tunnel for 15-20 min in hot air..."

Pro: "Niente."
Contra: "Niente.....organizzazione pessima il crew,unica spiegazione e che una giornata troppo affollata!!!! Pessina orgazione...neanche aqua oferta...tutto sulla nostra sofferenza."

Contra: "Dilated 2/5h"

Pro: "On time flight and decent boarding process (not too much fuss over baggage size and weight)."
Contra: "Seating policy - it’s ridiculous to charge passengers to be seated together, even if they’re flying on the same booking. It only leads to on-board seating “trades” and negotiations to get people to agree to swap seats. Embarrassing!"

Pro: "The best thing with the flight was the seat, which is very mediocre."

Pro: "cheap?"
Contra: "the fare and baggage rule become complicated."

Pro: "Our flight was early on schedule"
Contra: "Boarding started before all the passengers of the previous flight were disembarked from the plane, so we had to wait in the tunnel that goes from the gate to the plane. Another very disappointing thing is that you cannot choose your seat, but you are given one randomly from the system."

Pro: "They denied the me boarding,I want my money back"

Pro: "Although I had a 40 minutes flight, it was really good. The crew were very amiable and fun. All amazing!"

Contra: "Central Naples to Central London lasted 16 hours door to door! No proper explanation is given as to when to expect the flight to depart even roughly. People were kept standing up, waiting. Vouchers given for refreshments were valid in two places, one of them outside the airport! Somebody who couldn't use her voucher wanted to use it on the plane and it was not accepted."

Contra: "The flight itself, the process to get a boarding pass and the fact we were charged for a boarding pass. Not specified tonprint out ahead of time, no reminder email. Very uncomfortable"

Pro: "Friendly crew."
Contra: "Hour late departure , which is a frequent event... perhaps due to summer weather. Putting a two year old sitting alone, away from parents and insisting parents should make arrangements with other passengers. Standing outside the plane another fifteen minutes."

Pro: "They were professional and efficient"
Contra: "It was required to check in prior to arrival to airport to avoid a fee. I did not have internet access still I arrived. I had to pay 55 euro for a simple check in. Not fair to folks who do not use data for internet nor WiFi. A email could be sent 72 hours but that does not mean people check all emails or they even have access to the web. It’s not a fair or smart business move, I will not book with them again."

Contra: "Check in was chaos"

Contra: "An hour delay"

Pro: "Boarding process was at least organised"
Contra: "Staff rude; delay; mess in the cabin during delay; staff not able to keep people quiet plus flight attendants were mixing with people creating more confusion: we paid a ticket for a flight not to be in a pub for 2 hours (the time we spent in the aircraft before taking off)"

Pro: "Nothing"
Contra: "Check in and baggage are a total nightmare I will never use them again"

Contra: "Delayed , everything is nickel and dime"

Pro: "The price at booking was great! the flight crew and the flight itself were excellent. Arrived 15 minutes early."
Contra: "The online check in was not working, and kept rejecting my wife travel documents although correct! Thus ended up checking in at the ticket counter, and that cost me almost $200. Convenient for the airline!"

Pro: "On time, newish planes Simple board ing"
Contra: "Ryanair deliberately seperates people traveling together in order to get them to fork out an extra 7€/person. They put us in 3E, 5E, 17E and 31E (all middle seats) yet we were on same reservation! Thankfully plane was not full so we were able to shuffle seats around. Strange business plan...."

Contra: "Brand new bag a bit damaged..."

Contra: "They charged me 50 € because I was unable to check in online"

Pro: "I slept on the plane so I wasn’t aware of a lot during the flight."
Contra: "The lights stayed on the whole flight, seats were cramped, seats didn’t recline back, had to wait outside in the cold while everyone was lined up. Boarded the plane from both the front at the back. How does that even make sense if someone sits at the front and they’re boarded from the back?"

Pro: "Boarding was quick from front and back. Food service aslo went both directions, quick and efficient."

Contra: "I paid an upgrade of my ticket and they charged me $60+ dollars for not doing online check-in. AMAZINGLY BAD."

Pro: "Nothing"
Contra: "The airline made us go to the gate where there was no seating, though they knew the flight was an hour late, so we stood for an hour, before being told we had to check carry on bags in the hold, carrying computers,valuables, batteries, and drinks in our hands (not possible). Card payment on board was disabled. Payment in the currency of the departing country was impossible."

Contra: "Anxiety over the luggage."

Pro: "It got me home."
Contra: "Firstly, there were no sandwiches (hot or cold) available on a late afternoon flight, so the remaining food options were poor. Secondly, my £7 Gin and Tonic that I'd hardly touched slid right off the frankly useless trays and into my lap. The flight attendant literally threw me a few paper towels to help. I spent the remaining three hours of the flight soaking wet."

Pro: "Cheap ride and cheerful crew."
Contra: "The flight was delayed by 2 hours, which was a bummer because I missed the check-in window for my hotel in Italy. We also had to walk out onto the runway to board and then had to head back inside. The crew sold us on products throughout the trip."

Contra: "delayed staff could not speak french and barely english very noisy staff - stressed and not at all calm"

Pro: "Over all ir was god."
Contra: "All the extra charges you attemp to charle. Mainly concerning luggage."

Contra: "You charged me an extra 150 Euro because I did not receive your e mail and could not register on line my flight. I complained at Airport in Greece and no one would assist me. I am writing the NY Times and Washington Post about your strategy to take extra $ from first time flyers of your airline. Shamfull !!!! Harris R Ghersin Professor International Business The Lubin School of Business NYC."

Contra: "The extra cost for baggage. The flight was late but there was no announcement or explanation. The flight attendants talked over the loud intercom the entire time trying to sell products like perfume. One flight attendant kept bumping into me each time she walked by. The flight felt crowded. The seats are cramped and uncomfortable. I fly a lot and this was my first and probably last time flying ryan air."

Pro: "Can't argue about price Planes were within 20 minutes of expected arrival time"
Contra: "Slow slow slow boarding, took forever. Too many people with big carry on bags that they were unable to stow, holding up the entire aisle. It was an evening flight and the lights were dimmed, but then the crew started blaring loud dance music before selling scratch cards: seriously annoyed the majority of the plane that was sleeping!"

Pro: "I can't think of any."
Contra: "Rude gate staff at Otopeni Airport insisting I place my hand luggage in the hold until I informed them I had priority seats. The whole concept of priority boarding goes out the window as boarding was via a bus"

Pro: "Nice crew"
Contra: "1 and a quarter hours and 4 attempts to land on Bari airport. Information very poor. Capitain said due to air traffic issues (on Bari!?). Looked like we were having problems with the landing gear. Happy we made it."

Pro: "It was easy, tickets were cheap, and it was fast."
Contra: "The price for luggage is ridiculous. Bring a tiny carry on if you want to avoid spending 45 on regular sized luggage."

Pro: "I hated everything"
Contra: "I will never fly with Ryanair again. They ripped off all my money. If I would have booked 2 tickets with British airways would have been much better and cheaper."