Food and the entertainment on the airline was good. The legroom between seats was OK because I am a female and I’m not too tall. As mentioned before the only issue I had was with the luggage. The only allowed one suitcase first passenger on the way to Karachi Pakistan. On the way back they allowed me to suitcase per passenger
Personalul foarte amabil si prietenos însă foarte frig in cabine in special pentru un zbor de noapte. Venind dintr-o tara unde minima este de 24 de grade sa stai timp de 5 ore la o temperatura de maxim 16-17 grade si in curent nu a fost prea plăcut.
Never let me on flight bc of Covid requiremrnts
Pro: "We really enjoyed this airline"
Pro: "The crew was v good"
Contra: "The seats and boarding staff"
Contra: "Very happy on Doha to ORD"
Pro: "The entertainment was good."
Contra: "The food, while it tasted good, made me a little sick because it’s pretty unhealthy. I am vegan and would have like lower calorie option meals. I tried to find an option on the app to order special meals, but couldn’t. It would be good if Qatar made it easy to order special meals on their app."
Pro: "Crew was wonderful. Entertainment very good."
Contra: "Food was atrocious!"
Pro: "Stuff are so excellent clean plane good food"
Pro: "Crew was nice, attentive and very helpful"
Contra: "More leg room"
Pro: "Amazing experience. Pinnacle of customer service"
Pro: "crew were amazing."
Pro: "The Service is always great, entertainment system is great and the food is even good."
Contra: "I liked everything!"
Pro: "Excellent Service and most friendly staff"
Contra: "Nothing was bad. But the food taste can be better"
Pro: "The other two seats in my row were not occupied"
Contra: "The excessive and second security checking at Doha"
Pro: "Good staff and service"
Pro: "The flight attendants were professional and polite, I requested low-fat meals and they were good, the entertainment was very good, the air temperature was comfortable, most flights I had were on time."
Contra: "The legroom was a problem. Seats are kind of narrow, and then, with the lack of legroom it’s somewhat challenging to shift your legs, especially when the seat in front of you goes back! I felt like the person was almost in my lap. My cup even got crunched. I think my biggest issue, though, lay in how I was treated after paying $127.00 to obtain a day pass for the lounge each way. For my inbound flight my purse was branded with an “economy” class luggage type tag, and I was made to feel as though I was trying to sneak in. I had to show my boarding pass a number of times to employees after asking for the location of the lounge in order to be directed there, and then my credentials were examined as though I was trying to get into Fort Knox. Upon arrival at the desk, I was somewhat tersely informed that I had 6 hours. I went out of my way a bit in order to fly Qatar, which is supposed to be so wonderful, and I was underwhelmed. I’ve had better experiences on Lufthansa and Turkish Airlines."
Pro: "Excellent crew and plane. Not very crowded."
Contra: "the returning flight from Doha to Chicago was absolutely old and small."
Pro: "It was really good, crew helped a lot me n my baby, it was not difficult to travel alone with my baby"
Pro: "I am always glad to see a working USB port for charging mobile devices on these 12+ hour flights and was not disappointed here. The list of movies was long. Also positive was the tallest headrest I have experienced in coach."
Contra: "The seat are thinly padded and felt close together, making the already long flight feel even more fatiguing."
Pro: "Cabin crew including the ground staff were awesome in providing best of its class customer service. Food and entertainment onboard was really good."
Pro: "Friendliness of staff. Cleanliness"
Pro: "childrens meals and play packages. service was good, and bathrooms were kept clean. The meals were tastey and fresh."
Pro: "Crew welcomes"
Contra: "Bad takeoff and landing"
Contra: "Dirty old plane"
Pro: "I have long stay in the DOha airport, 22 hours, and during this there is no accomodation is provided by Qatar airway"
Pro: "Soft blankets, seats were okay, crew was wonderful."
Contra: "No wifi even though kayak advertised the flight as having it. Bathrooms were full of trash and quite dirty by the end of the flight."
Contra: "Didnt have food My mother has diabetes and she had one meal in her 14 hr flight Unacceptable"
Contra: "The Qatar stuff at Nairobi airport was very rude when I tried to ask for their help. She was extremely inpatient and showed us angry face. Totally disappointed and not expected from an airline claimed to be one of the best."
Pro: "Timely response on the phone."
Contra: "Timely response on the phone."
Contra: "Crew members were not concerned. Service was not proper and on time."
Pro: "Nothing at all"
Pro: "My family was happy with the service provided by Qatar airline."
Pro: "Extremely like Qatar airways Both ground services and in flight service are excellent"
Contra: "Nothing . everything was fine."
Pro: "The seats recline far enough tonsleep good Good movie selection Good tv selection although more episodes would be nice"
Contra: "On O-Hare Airport, Qatar Air Line's staff is very rod, I never recommend to anyone. Now if anyone ask from me then i refuse to buy Qatar Aiway ticket then they buy Emirate or other air line tickets"
Contra: "Worst customer service ever seen in my 15years of flying experience. Initially charged $1000 for 3 tickets for modification of return trip - confirmed the same and tickets issued (i'm fine with this). But, after i made arrangements for new date, I got a call saying calculation error and asked to pay another $500 leaving me no choices. How can such a reputed airline have no tools to calculate the pay? Other airlines offered one-way for half of the price i paid. On top of it, online helpdek promised front line seat to satisfy me but nothing was offered even if i ask explicitly. Simply declined saying i am not in priority list. Why do they make false promises? Friends, Just don't fly in Qatar for food....."
Pro: "Due to the multiple booking mess, I got a middle seat in a 14 hour long leg as all all isle seats were taken. I requested an isle seat due to health issue but no help. The flight was 1.15 hour late and made me lose my connection at Chicago.Never flying Qatar again."
Contra: "The customer service of your company is the worst."
Contra: "No good movies on the flight. The crew hardly interacts. The food sucks and they served sausage to me even though I was a vegetarian and they said they didn't have anything else. The headrest kept falling off ."
Pro: "Everything was quite nice. The TV screens were working for all the seats! Though I did not give my meal preference earlier, they still accommodated my request. Doha airport is quite nice and modern. Crew was helpful."
Contra: "I wish Quatar had a direct flight between Chicago and Indian cities such as Delhi and Mumbai. I can understand that Doha is their hub, but such a flights would be really good for me as I always want to reduce my layovers. (I noticed that most travelers in my Delhi to Doha and Doha to Chicago flights were Indians, hence my request makes sense.)"
Pro: "Food was good."
Contra: "The seat in front of me was occupied by an adult who kept bouncing and reclining seats. The crew did not respond to call lights. No Wi-Fi on such a long flight."
Contra: "The crew has no control over passengers. Specifically, it is the cabin supervisors responsibility to maintain order on the flight. Everyone before boarding, during boarding and during the flight kept sitting in incorrect seats, no boarding passes checked. Felt like a zoo on the airline. Very disappointed."
Pro: "Leg room. Free booze. Personalized attention"
Contra: "The thought of flying American carriers afterwards"
Pro: "Plane wasn't full, which was nice."
Contra: "Boarding was a mess. Starting the pre-boarding process into an area without a restroom was horrible. Not allowing us to bring a water bottle on a 14-hour flight was cruel. Movie selection could be better. Additionally, it seems like the Qatar airport is becoming more like a US airport. Agents were barking orders and the pre-boarding process was slow. It was not a good start to the flight."
Pro: "Please see above"
Contra: "Please see above"
Pro: "Overall is perfect"
Pro: "Very professional !"
Contra: "The first coffee given at the beginning of the journey,was very good,(which is in general unusual during the flights), but the one given at the end of the trip was bad."
Pro: "Seats were super comfortable!"
Pro: "The service and food are always fantastic. The staff really goes out of their way to make you feel welcomed and comfortable. The ticket price was fantastic too!"
Pro: "Service, food, comfort, entertainment."
Pro: "The crew was attentive and friendly!"
Pro: "crew was good enough... but seats was not comfortable, screen was broken and in general plane was a bit old for 2019 futures"
Contra: "more space for legs, modern screens"
Contra: "Change the mousse flavor, please. The hummus was terrible."
Contra: "The crew isn’t very friendly, they do not know English very much."
Contra: "Plane was hot on the flight going TK 6. Flight on the way back TK 5 was much better."
Contra: "was unable to upgrade tickets in advance off of web site. Others in Greece and Italy tried to assist as well and found same and when calling 800 numbers the calls were not going thru or hold time was overly extreme. Was told at Athens check in to upgrade in Instanbul and to go to transfer desk to get upgrade. An upgrade of $1200.00 Euro's is extreme Being packed like sardines for a 10 plus hour flight is not good. It is also unhealthy. Turkish Airlines should consider something other then the 777 for any international flying."
Contra: "i liked everything"
Pro: "For once, on time departure. Quick boarding. Courteous service."
Contra: "Cabin a little too cold for passengers around me."
Contra: "The process to get into the plane at Istambul was horrendous. It took forever to process the passengers."
Pro: "overall, service was great"
Contra: "seats are too narrow"
Contra: "This was the worst I have ever experienced. My flight arrived into Istanbul and 45 minutes until the departure I was told it had already left. I later found out something very similar had happened to a man from London, a couple from Boston, three people from Ghana, and many more that were taken advantage of in an attempt to sell tickets for them to go home. Never in my life have I seen such corruption first hand in a business that claims to be professional. I travel with them roughly twice a year so I'm not really a huge spender when it comes to their service, however I have suggested many to use their airlines. Never again will I make this mistake, and never again will I fly with them. I think I would rather spend the few extra hundred dollars than to have to experience that again. Turkish airlines you have lost my service and my respect."
Pro: "The entertainment system (the movies, songs and ext) The food was good."
Contra: "The seats MUST be updated."
Pro: "The food and quality of the flight was incredible."
Contra: "The boarding process was chaotic, partly due to the airport layout, however it would be great if they were able to sort a less chaotic way to transport business class passengers out to the jets in less cramped busses."
Pro: "Turkish A/L always professional and efficient."
Contra: "Unmanaged two-year olds crying throughout the 10-hour flight. Will avoid IST going forward as well. Chaotic airport with little or no management present. Had to wait through SIX separate lines for a simple flight transfer. Had the body scans TWICE. Ridiculous. Nearly missed my 10-hour flight to Chicago."
Pro: "The flight itself was very nice quality again. Crew was very friendly, priority boarding for international business. pod seating was super comfortable."
Contra: "No alcohol beverage service before take off. One of the only airlines that does this. Also flight was delayed again in Istanbul. We were delayed on our layover in, and out of Istanbul. Both times stuck on the tarmac. I see this as a common problem"
Contra: "5 layers of security check for us bound flights. Group A, B, C & D almost boarded on the same time. Food was horrible."
Pro: "The meals and in flight entertainment"
Contra: "The seating I needed more leg room"
Pro: "Never flying back with this airline"
Contra: "Very bad customer service"
Pro: "Everything was great."
Pro: "Good entertainment selection. Good enough food."
Contra: "Not enough legroom. No need at all for those foot rests."
Pro: "The flight was great. It was before the flight that was highly stressful"
Contra: "Boarding procedures in Istanbul were terrible. No communication. Lots of anxiety and stress. Running through airports."
Pro: "Great seating & service"
Contra: "Non stop talking people behind me!!!!"
Pro: "crew, fod, entertainment was great"
Pro: "Crew accommodated at seat change so I had a space between me and the next passenger and I got a row seat."
Contra: "Trying to reclaim our laptops at the end of the trip was a nightmare. They confiscated all electronic devices larger than a cellphone due to new Trump regulations (not their fault). Fine. But they were so disorganized about the process. When trying to reclaim the devices after the flight utter chaos ensued. That was their fault. Passengers were on the verge of violence and it could have been avoided by simply being more organized."
Pro: "food, large touch screen..."
Pro: "The airline was very hospitable and efficient. All flights were on time, boarding and de-boarding were very quick and painless. Crew was extremely helpful and kind. Food was good, seats were comfortable, and entertainment was good. For the money and time spent on this flight we felt we got an extremely good deal and would take this airline again, and recommend."
Contra: "The planes were pretty warm/hot for most of our flights. I'm not sure if air condition was available, but I know some people asked. It did cool down eventually so they must have turned on air or fans, but I know the heat was on at some points which made it a bit uncomfortable for such a long flight."
Contra: "leaving late"
Pro: "We liked how easy it was for English speakers - English announcements, English-speaking attendants, good signage at airports."
Contra: "Our luggage did not transfer in Istanbul (1 hour layover) and didn't arrive in Warsaw for nearly 48 hours (actually 45 hours)."
Contra: "Choice of food on business class was very limited"
Pro: "Service was amazing! Highly recommend."
Pro: "as above"
Contra: "as above"
Pro: "Great customer service and food!"
Contra: "Nothing. They were great!!"
Pro: "Food was fine and entertainment system was great. Watched movies the whole way. We arrived 1 hour early."
Contra: "I was pulled aside for extra security. That was fine but there were a few other passengers that should have been pulled over for extra security besides me. It took an extra 20 minutes for me to board the plane because of this and when I arrived to my seat an Arab woman was sitting in my place and refused to move to the middle seat. She said she could not and would not sit next to a man who was sitting on the other side. If this is a problem from the start, there should be a way to choose a seat according to gender. The stewardess found me another place in front of this woman who kicked my seat the whole way. She even argued with the stewardess about putting her suitcase above her in the rack and security was almost called. There should be something included in the flight information program about being polite to other passengers."
Pro: "Excellent serice by airline crew nice food l like Tayip erdogan .end l like Turkiye and llike Turkish arlanes, Sincerely your Customer Cabir Senalan"
Contra: "Boarding and airplane age."
Contra: "Sat 44A. The entire row behind me had 1 adult & 2 children. 2 Hours into the flight, there were 4 children, no adults and the seats were used as a playpen. 7 hours of kicking, punching the screen, opening the window shutter during "sleeping time" as instructed by the crew. Wine was poured on my back, water splashed on the person next to me, children were climbing over my head... etc. No parents or flight attendants could help the situation. Boarding was a mess. 10-15 passengers surrounding me sat anywhere they wanted creating a delay to push back because everyone just sat with their family and disregarded the chaos it created for those individual travelers wanting to sit in "THEIR PROPER SEAT". This was the worst / never ending flying experience I've ever had. I will never fly Turkish Airlines again."
Pro: "The flights attending."
Contra: "The waiting time for next flight."
Pro: "I love Turkish Airlines overall. Their bigger international airplanes have more leg room for a coach for longer flights. Crew were courteous and professional."
Pro: "The food and the boarding was fast."
Contra: "Everything was great."
Pro: "It was nice to receive a meal on such a short flight."
Pro: "The food was good, the flight attendants were mostly friendly and normal."
Contra: "While the flight attendants and crew inside the airplane were all friendly and nice , I can't say that for the employees inside the airport!!! They are the WORST employees I've ever seen! Multiple times, when I was trying to ask for help, they barely made eye contact or rudely ignored me! I was shocked! Never have I ever seen airport employees act so rude! One girl even was half asleep when I went up to her to ask for directions. She just pointed to the direction and didn't even look at me or say anything ! Never again will I fly with Turkish airlines."
The airport at Bucharest is a nightmare. Rude agents at the Delta partners desks and no directions for finding the correct place to go. Boarding at Amsterdam took over one and one half hours by the time we were sent through three security lines at the gate. No explanation for why we were herded through one line and then sent to another and then finally through another security procedure where they wiped us down for something. Atlanta was probably normal for there. All three legs of the flight were late but I did make it home after a very frustrating and exhausting 24 hours. At this moment I feel as if I will never go anywhere again,.
KLM flight sucks! Not very active about telling passengers to put in their mask over the nose. 🙄
TsA was fast and efficient. Boarding was effortless, fast. Having a new and clean plane only amplified the experience
All 8f rhe main dishes in business class had cumin or other sharp spices which I can not tolerate
Crew was super helpful storing my bag, seating people, etc And now they’ve started thanking their Delta frequent flyer members !! Two crew came to find me and thanked me by name
Pro: "Kosher snacks! Thank you! Very safe and controlled Covid procedures. Made me feel safe."
Pro: "Very controlled and safe Covid procedures. Outlets and screens at every seat."
Pro: "Felt very clean and so glad they are not selling every seat"
Pro: "It was all good glad the last leg of the trip was pleasant."
Contra: "Small plane, feels cramped"
Contra: "The unfortunate delay prevented me from attending my grandmother’s wake. Fewer delays would be helpful."
Contra: "The Entertainment display didn't work."
Pro: "Crew was friendly"
Contra: "The boarding process was rough and haphazard"
Contra: "No sandwiches for sale just snack boxes"
Pro: "Very nice crew, precisely respects the flight schedule"
Pro: "Overall the flight was very comfortable."
Pro: "The crew and the comfort plus seat"
Contra: "Announcements were too loud in earphones (could damage ear drums) and entertainment was turned off while waiting 30 min for the gate to open."
Contra: "Smooth on time flight"
Pro: "The crew really kept us updated on the many delays."
Contra: "There were SO many delays and they kept changing. At one point we got on and off the plane."
Contra: "Flight was delayed 2 hours. Even though I had carry on, they checked it and this made me waste my time at baggage claim rather than gate checking. Flight attendants were miserable. Power supply didn’t work at seats."
Pro: "The seats were ok."
Contra: "The flight was delayed over 3 hours so I missed my connection in Chicago to Seattle. I’m now stick in Chicago overnight and have to be on a 6 am flight tomorrow. The Delta staff at LaGuaurdia was extremely rude and not helpful at all. Hate Delta......"
Pro: "Amazing crew and clean cabin."
Pro: "Fast boarding, friendly crew, and comfy seats"
Contra: "It was pretty bumpy and a few times we changed altitude very quickly"
Pro: "I loved the flight attendants and the desk staff everyone was so friendly and made me want to travel delta again."
Contra: "Delta doesn’t offer military spouses free checked bags and I found this out at the airport. It was disheartening, but at least it’s Delta and not the airline that is supposed to represent America."
Pro: "Clean plane, the seat felt roomy. Smooth ride and the captain communicated clearly."
Contra: "It felt super hot and I wish there was food included in such a long flight."
Pro: "Quick flight"
Contra: "Flight attendant spoke like a robot. Could not understand her."
Pro: "On time"
Contra: "Small aircraft"
Pro: "Staff, service, options"
Contra: "Over an hour delay before boarding due to supposedly bad weather. Because flight was overbooked they were offering $400 gift card to change to standby on another flight. If you didn’t make that flight (evening), you’d be confirmed on a flight the following morning with one stop in Detroit (we booked a nonstop to Chicago). Uh, no thanks. Then to top it off, we’ve landed and been told that it will be at least an hour before we can deplane due to no availability at the gate (it’s 1145 pm right now). All this plus their new policy of not allowing us to select our seats because we bought the cheapest tickets. Really Delta? You go ahead and cater to the rich and I’ll choose to fly with another airline."
Pro: "Crew friendly"
Contra: "Middle seat with no option for me to move"
Pro: "Flight attendants were pleasant."
Pro: "Friendly service, comfortable seat, on time, no issues."
Pro: "The crew was great"
Contra: "The flight was 4 hours delayed"
Pro: "i liked that staff and crew were very communicative and pleasant."
Contra: "one crew member didn't show up and caused delayed flight."
Pro: "Flight was on time. Boarded quickly with no fuss."
Pro: "Flt on time, very nice and friendly gate agent and flight attendant"
Contra: "Too tight and seats not comfortable."
Contra: "The delta studio didn't work with Android 8"
Pro: "We were traveling with a toddler and infant but put in different row because the tickets were purchased separately. Gate staff promptly put us together and even bumped us up to delta comfort. Was a very pleasant trip. Thanks delta!"
Pro: "Ease of flight"
Pro: "Accident on way to airport, so I showed up to check bags 45 minutes before flight time. They said they couldn't get the bag to the plane..in 45 minutes? So, they put on the next flight... 6 hours later. Said I could fly without the bag... uh, no thanks. They would not look for alternatives without charging me more. Flight attendants were crabby, otherwise everything was fine. I flew British Airways a few months ago. Night and day. Seriously. Delta does not even approach having good service. There was no comparison to British Air--- Delta is not in the same league."
Pro: "Entertainment options weren't bad. Most of the crew was polite other than one flight attendant who seemed ambivalent and unhappy to be there."
Contra: "Three hour+ flight and just one tiny bag of pretzels? And no lemon or lime wedges on the beverage cart? Plus, I have to pay extra for one checked bag. I will only fly Delta if I have to in the future. Subpar airline."
Pro: "What I liked: Sky Priority privilege came with separate luggage check-in queues and early boarding"
Contra: "What I disliked: Seats were too small No beverages or snacks offered No USB or power outlets available Three different groups board before Delta Comfort (e.g. those needing more time, travelers with children, first/business class) Didn't see the value compared to a less expensive main cabin ticket"
Pro: "I was notified about the delay via text before I left for the airport, which was nice. I would not have checked my email."
Contra: "Delayed for over 2 hours. I have never flown Delta before this flight and it wasn't a great representation. The flight attendants were nice but I was in a seat near the engine and it was making really weird noises. I fly almost every two weeks, so I'm used to engine noises but this was one of the loudest/most rickety sounding flights I have ever been on.. and I have flown Spirit a few times. It just didn't feel safe. Landing scared me a little too as I have landed in O'Hare countless times and have never flown so low to the highway upon entry. It felt like we were only a couple hundred feet above the cars."
Pentru mine totul a funcționat bine… chiar foarte bine
Pro: "Austrian Airlines is the best! Crew, food, drinks, entertainment, and plugins were all provided, and it was all very nice (and delicious food!)."
Contra: "Nothing! Love Austrian Airlines!"
Pro: "Friendly and helpful crew, smooth transfer between flights, comfortable adjustable headrest, easy to request special meal online before flight."
Contra: "Movies available weren't to my taste, which isn't of great importance anyway."
Contra: "Made me go through security twice, 2nd time was right before boarding. Reason: randomly selected. And, they lost my luggage. No valid explanation given. Apparently, will get delivered on next day’s flight. A disappointing experience."
Pro: "Crew wasn’t on the top of their game, food was ok, entertainment was bad, old movies, poor selection."
Contra: "I expected more from airlines lake Austrian."
Contra: "Flight entertainment was not fully functional. Many films would not play. The meal was also particularly bad - all three options that were available (chicken, pasta and vegetarian curry). Flight attendants often seemed very rushed."
Contra: "Flight was delayed more 1:15 and it is a 35 min flight. If this happens so late in the night is even worse."
Pro: "Perfect timing between flights."
Contra: "A small sandwich would have been nice:)"
Pro: "The crew was super friendly, food was great and entertainment on board was a great selection."
Contra: "Was very warm on the plane as certain times and even at the terminal, which we could control the fan blowing on us."
Pro: "thebflight wqs smooth and on time"
Contra: "snack they gave something sweet at 07:00 AM"
Pro: "We could walk around as needed. No restrictions. Free wine with meals!"
Contra: "Staff not friendly or offering of assistance."
Pro: "It got me where I wanted to go, non-stop, for a reasonable price."
Contra: "The economy seats seem to be narrower than they are on other airlines."
Pro: "good food, drinks, good entertainment options"
Pro: "Service was good and the crew was courteous and friendly"
Contra: "Online check-in did not allow me to select my seat. It was already assigned and didn't let me change it Boarding was later than scheduled and caused my connecting flight at O'Hare hectic This was the first time that I had ordered Kosher food and I would never make that mistake again, the meal was okay but the sandwich was awful and had no taste!"
Pro: "On time take off"
Contra: "They serve non-halal food with Muslim menu. They think hat non-pork meat means halal/zabihah. Non friendly flight crew"
Contra: "Austrian Airlines cancelled my flight with no notice, technical difficulties. Woke up before 5 am and went to the airport to find out, then waited in line for two hours to get re-booked on a flight the next day. Really poorly done. No compensation. Would not recommend Austrian Airlines, ever. -Mark Cox"
Contra: "The plane was HUGE, too big. With such a big plane the crowd formed by the gate waiting to board was unmanageable. Also the giant plane felt like it was hard to maneuver during take off and landing. I would very much prefer a smaller plane. The touch screen in front of me was not always responding when I tried to tap the screen. The audio jack was also not working great; sometimes I did not have audio in my right earbud and I had to turn and fidget the plug. The earbuds provided by the airline did not even work when plugged into the screen, I had to use my own earbuds."
Pro: "Everything Fromt the crew and service. To checking in and deplaning was awesome"
Pro: "The stewardess is very polite and accommodating n"
Contra: "I wanted to buy an checked-in luggage, but Austrian site did not worked properly, repeatedly gave an error message. I ended up buying it at the counter desk, in the airport, at a much higher price."
Pro: "On time boarding in Vienna and lending in Chicago."
Contra: "Not enough food for a long flight (only one poor meal was served during the entire flight)."
Pro: "My flight was lovely. I loved the professionalism & politeness of the crew. I also loved the food - I really appreciated the fact that I could order a gluten free vegetarian meal for this flight."
Pro: "Seating did not feel cramped for a 10 hour flight. Frequent passing of water and juice."
Contra: "Flight attendants were a bit stoic but did their job."
Pro: "Professional and friendly staff"
Contra: "Outdated interior, media interface"
Contra: "Prior to take-off, we spent 2 hours after boarding on an incredibly hot plane with no working air conditioning"
Contra: "Boarding in Vienna was completely unorganized. Received zero instruction from crew on new boarding information."
Pro: "Efficient crew, good meals,on time arrival."
Contra: "Took a while to board and could use more updated films-minor details."
Contra: "We left from Vienna , two hours late. This kind of problem supposed to be fix it , before.i like to fly with Austrian Airlines, isn't the first time, but now for me , to so long was a big problem"
Pro: "Plenty of food and drinks, pleasant crew"
Pro: "Expertise and effiency of the flight crew."
Pro: "Everything was great! The staff was friendly and really tried to make our experience the best it can be!"
Contra: "The only thing I didn't like was that in one of the bathrooms, the sink was clogged up a little bit."
Pro: "Very nice crew, great entertainment options"
Contra: "Flight was delayed by 2hours (but we did catch up 1 hour so good job!)"
Pro: "Great grew, great flight. Thank you!"
Pro: "Great flight! Excellent service! Excellent food and beverages! Would definitely do it again and recommend it to anyone."
Pro: "The hostess are very friendly, good customer knowledge with worm smiles. My name is mulugeta Assefa"
Contra: "The service is outstanding I love it. The hostess are very friendly and they have excellent customer service knowledge. I'm happy. ..thanks..... My name is mulugeta Assefa"
Pro: "Flying on a direct flight was nice. The food was good. Ordinarily the snack lunch is not good but the sandwich was quite good."
Contra: "The boarding is best if done by rows but this was just every one trying to board at the same time so it has a more negative effect on passengers."
Pro: "please see comments above for my previous flight excellent experience!!! I used to fly with KLM but with definitely check Austrian Airlines first for my flight needs from now on."
Contra: "Boarding on return flight was utter chaos and was not controlled properly. The crew was very pleasant and , in my opinion, could not have been any bertter."
Contra: "One flight was cancelled resulting in a 6 hour wait, the second flight was 2 hours late. Meat meals ran out quick resulting in a vegetarian only option for a lot of passengers"
Pro: "Excellent service on airplane, ample legroom in economy, the largest movie selection I've seen on a flight, delicious food. I had the vegetarian option and I was not disappointed."
Contra: "The boarding process at Vienna airport was unorganized and took longer than necessary."
Pro: "Good food and drinks,great movies"
Contra: "Dirty bathroom,needs upgrade too."
Pro: "Choice of movies Pillow plus blanket Snack-1/2 sandwich plus caramel mousse"
Contra: "I wasn't able to check in online therefor i got terrible seat. The guy next to me was very tall and big and he was stuck on me due to not enough space. I was extremly uncomfortable because he was rude when i asked him to let me out. I asked if i can change seats but the plane was full. I didn't get any sleep either. Extremly tiring and turbulent 10 hour flight."
Pro: "We have children and the crew was very helpful in making it an easy boarding process for all of us."
Contra: "Initially we were jammed into a gate area with all guests and it was absolutely horrible and not safe, especially with our kids."
Pro: "My husband's experience with their flight from Chicago to Vienna was amazing. Everybody helped accomodate him with our 15 month baby boy."
Contra: "The crew (check-in desk & flight crew did not put any effort to help accomodate us). They even asked us to do all the work in asking around. Squeezed us in the tightest place possible for travelling with our baby boy. Will not recommend your airline because of this!"
Pro: "More leg room than we had on Swiss Air from Chicago to Vienna via Zurich. In flight food was excellent. Staff was friendly."
Pro: "The crew"
Contra: "The lack of space. It was a good thing it was a short flight"
Pro: "the crew was amazing."
Contra: "Add more movies, use different headphones, can't hear anything. Add snacks to the flight, and make the second meal bigger, a sandwich is not enough in a 10 hour flight. add more drinks to the list"
Pro: "Flight crew was very nice. Service of drinks was very good. Snack and main meal served too close together."
Contra: "Flight was crowded. Boarding was mediocre & disorganized. I really dislike passengers being allowed to bring suitcases as carry-on luggage. Carry-on means carry on. If you cannot carry your bag by hand for extended time or has rollers, it's not a carry-on. Carry-on is a backpack or small valise not a suitcase with rollers. Boarding of aircraft needs to improve and be expedited."
Pro: "Got to the destination"
Pro: "Aircraft and crew"
Pro: "Never seen such a large streaming movie library. Never seen live stream at seat from cameras (3) outside the plane."
Contra: "It was not clear this was a no-checked-baggage flight, seeing as I specifically searched with flights with luggage. I chose Lufthansa's flight counting on the fact that international flights always allow one checked bag. I had to pay on that way here. I"ll have to pay on the way home."
Contra: "The flight had a departure delay of three hours. That was not fun"
Pro: "The on-board staff were excellent. Please congratulate Lufthansa on another job well done! Very good at listening and very attentive to passenger needs and passenger comfort. Bravo!"
Pro: "The red wine was good and the crew made sure that we were well hydrated. The flight was very smooth."
Contra: "The quality of the meals was poor - tasteless food, possibly loaded with preservatives."
Pro: "Service was great too"
Contra: "Squished in seat"
Pro: "Flight attendants Was nice and friendly, I do like theirs Sevice ."
Pro: "TSA made me miss my flight i have to wait until 7 am for a new flight"
Contra: "TSA made me miss my flight i have to wait until 7 am for a new flight"
Pro: "Enjoyed the legroom even though we flew Economy class. Good selection of free movies. Crew was friendly and accommodating."
Contra: "All flights cancelled. Stuck overnight."
Contra: "Is too hot in to the plane"
Pro: "I had a great seat in premium economy. I would recommend upgrading to anyone. Friendly crew. Good entertainment options."
Pro: "Excellent service like always Lufthansa! Very good food, nice entertainment, excellent crew!"
Pro: "Flight on time, good service, helpful staff. The plane wasn't too full and they invited us to find a better seat if we wished. There was a pretty long stretch of bad turbulence and the pilot talked to us to let us know what's going on and reassure us, which, as someone who freaks out in these situations, I really appreciate. There were a few good movies to choose from."
Pro: "plane was nice"
Contra: "Flight waited on late passengers thus leaving over 1 hour late. We missed our connecting flight which caused numerous issues."
Pro: "Good crew and food!"
Contra: "I reserved this flight months in advance, but were given seats in the last row, next to the restrooms, when there were other seats available. In the United part of this trip, they let me reserve my seats when I paid."
Pro: "Crew, food"
Contra: "Delay caused by weather"
Contra: "United charged me a Bagage fee of 25 dollars and they where not supposed to since it was a international flight. The knowledge of the agent was not very good. Now I will have to write to Lufthansa and hoping they will reemburse me."
Pro: "The staff and food were exceptional!"
Pro: "My wife and I travel frequently and Lufthansa has always been a "notch above" all other airlines in onboard service. Imagine, airplane food that you can actually eat and enjoy!"
Pro: "Huge selection of movies and entertainment. Good food, especially the fresh salad and vegetarian option for dinner. Good wine selection, the saving grace for what I consider an over sold flight. The service staff was attentive and professional. The pilot and crew were great, I felt very safe."
Contra: "Delays in both legs of my trip made connecting flight nerve wracking. Economy seating was horrible. Uncomfortable, too many people stuffed into claustrophobic conditions. The funk was pretty overwhelming. Bathrooms were stinky and ran out of toilet paper. Only the free flowing wine made it tolerable."
Contra: "Got a little hot in the cabin"
Pro: "I can not even mention one thing that was good - they were ahead of time on arrival, which is good - but luggage took 2 hours to get and some items came in after midnight the following day! Terrible"
Pro: "Slept through a meal and was given one when I woke up. Very friendly staff. Smooth flight and landing."
Contra: "Movie selection rather limited"
Pro: "I enjoyed the patience of the crew and the responsibility they took with everything they did."
Contra: "The noise and the lack of space in my specific area."
Pro: "We liked that no one was sitting behind us."
Contra: "Food wasn’t great"
Pro: "Wine was good."
Contra: "Food was tasteless - of very questionable quality, too much sugar and fat, unhealthy. Space between seats very tight, very uncomfortable. Music sound poor"
Pro: "I loved everything about the Lufthansa Flight. Clean plane enough room. GREAT Service!!"
Pro: "Good customer service , friendly crew, clean plane. I always travel with Lufthansa to Europe and back because I like their professional and friendly crews. They always do very good job."
Contra: "Not much leg room for a tall guys like me."
Contra: "It was awful. The staff was more concerned with flirting with guests than everyone else. The seats were absolutely terrible. Getting off the flight the flight attendant had her back turned to everyone but made sure that the guests in first class were greeted as they discarded the air craft. As soon as she left everyone else from economy off the plane she didn’t even say have a good day, rather she had a nasty look on her face. This will be the last time I fly Lufthansa."
Pro: "The service and food was great."
Contra: "The bathrooms were pretty disgusting, with urine on the floor. Perhaps they could be checked on and cleaned."
Pro: "The flight was delayed due to air traffic control issues. It didn't make a difference for me but many people missed their connection. However, the crew were all friendly and the Captain was very outgoing and communicative."
Contra: "Late flights are never good."
Pro: "Ample leg space. Friendly, efficient crew. Restroom area provided space for exercise."
Contra: "Food was fair."
Contra: "Old plane. Bad food. Small seats. Obsolete entertainment system. Hate United!"
Pro: "I would like a direct flight from Krakow to Chicago. Lufthansa is a very good airline to Poland. Would definitely fly Lufthansa again."
Pro: "Entertainment system"
Contra: "I feel that the there should be NO reclining of seats in the economy section. There is about 10-12 inches of space between my face and the seat back if the seat in front is not reclined. If it is reclined , this distance is reduced to 6-8 inches. Too, too close. And reclining does not add much to the comfort of the sitting position. When the person in front of me reclines, then I am almost forced to recline so I have enough room."
Pro: "Excellent airplane, very comfortable."
Contra: "Landed very late in Chicago and lost our connection to home. Had to spend the night to catch another flight home in the morning."
Pro: "in flight entertainment, bathrooms, and charging capability"
Contra: "Not enough service/availability of water"
Pro: "The service was good as they were making up for the entertainment system issues on the plane."
Contra: "Only 3 movies available on the entertainment system. Food on Lufthansa is bad."
Pro: "Legroom and arm room, good light overhead in premium economy. Bilingual crew friendly and efficient."
Pro: "Really everything great"
Contra: "flight entertainment had pretty bad failures. And bathrooms are centralized in center of plane where people congregate so you never know if bathrooms are occupied"
Pro: "Excellent and attentive crew, very good food/beverages. Lufthansa clearly stands out in international air travel."
Pro: "LH is a good airline to fly. The 747-8 is very cramped in economy but an Airbus gave a bit more room on the return."
Pro: "The crew made this flight in my experience. The crew was very professional and quick to respond."
Contra: "The late boarding due to technical and mechanical problems at the airport Lufthansa gate."
Pro: "Lufthansa is the airline for long-distance travel!"
Contra: "Everything was great. On our flight over the pond, and back, the food was great it was comfortable, and the airplane had the best in technology."
Pro: "Traveling with two kids ages 8 and 10. Kids got cards and a game to play. Also lots of movies and games to choose from in their seat. They loved the flight!"
Pro: "Lots of attention from staff. Filled my water glass several times."
Contra: "Last round of food - a sort of pierogi - was awful."