Găsește cele mai ieftine zboruri către Frankfurt

Pro: "I didn’t get the chance to experience the seats because I didn’t get to be on the flight due to a huge mistake of a Lufthansa employee"
Contra: "Hire better competent people!"

Pro: "Comfortable flight with very pleasant flight attendants and crew. Professional service, straightforward check-in. Was able to change seats via the Lufthansa app for free and automatically seated together."
Contra: "3 out of our 4 flights had some sort of delay."

Pro: "Great airline! Would love to fly with them again! :) Polite and friendly staff which is a standard that has slipped with many airlines in recent years! Good tasting wine for airline wine. Frankfurt airport need a shuttle of service for transferring passengers. Keep it up Lufthansa :)"

Pro: "Nothing!"

Pro: "Cabin staff were cheerful and helpfully"
Contra: "We had 4 luthansa flights in a week I appreciate that we were given a drink one up on BA ! However I am trying not to be picky every snack was chocolate 26 grames per 100g not great for a diabetic !!!! It would be lovely to have a savoury option"

Pro: "Absolutely amazing service"
Contra: "No any healthy snacks like nuts or just dried veggies or biscuits with less sugar."

Pro: "Service"
Contra: "Delay for both leg trip."

Pro: "Respect and politeness of the staff"
Contra: "Wi-Fi is not available on all flights also is easy to download the fllynet"

Pro: "Lufthansa is an airline in a different class altogether. Can not compare with any commercial airline that flies to Europe"

Pro: "My meal request was better than during my Frankfurt to Abuja journey. I did not know the content of the food then."

Pro: "Lufthansa should keep up the standard."
Contra: "The delay on the arrival time at Abuja because some passengers are transiting to other cities."

Contra: "terrible experience - hidden fees for 1st checked baggage travelocity messed up on their site when the ticket was purchased when in fact the person that travels needs to pay to check in the luggage"

Pro: "All good - Lufthansa even handled an unexpected air traffic delay well, meaning my connection still worked. Great price too - booked at short notice and Lufthansa business was half the price of BA. Far better device too."
Contra: "No negatives."

Pro: "Everything went well. No delays, lines or uncertainty. Great job!"

Pro: "Seating space was fair"
Contra: "Too hot"

Contra: "Didn't like the fruit dish or the liverwurst type meat."

Pro: "Was very courteous and helpful though out the trip"

Contra: "A bass blasting private event at the airport near Lufthansa gate"

Contra: "Had to wait more than 30 min at SJC"

Contra: "N/A"

Contra: "boarding was late and slow, arrival at Frankfurt late"

Pro: "Nothing"
Contra: "I have been transatlantic for forty years on various carriers. Without a doubt this was my worst flying experience ever."

Pro: "Lots of space....very comfortable seat."
Contra: "Can’t think of a thing."

Pro: "Crew very nice and carefull"
Contra: "My luggage was destroied ;-("

Pro: "A regular predictable LH flightqq"

Pro: "Staff was very polite, helpful, and attentive. Our flight left late due to a delay with the plane, and the flight attendants were very proactive about informing passengers about making connections and doing all they could to help."
Contra: "All good."

Pro: "We originally paid for seats a month before and were told to move seats because the plane was full. Plane was not full. Would like refund."
Contra: "Customer service"

Pro: "Water and juice served all the time"

Pro: "All was good."
Contra: "All was good."

Pro: "The counter staff in Heathrow was great"

Pro: "I like everything. Everything orderly and perfect."
Contra: "The screen for viewing movies were not functioning all the time."

Contra: "50 minutes late"

Pro: "747-8"

Contra: "Limited choice of types of meal - no vegetarian option."

Contra: "A flight attendant from Bucharest to Frankfurt kept bumping her behind in my shoulder. Before this she was not helpful when I asked her where to put my bag. She shoukd not work with people if she does not like them. Otherwise, everything was great: food, space, movies."

Contra: "crew was not friendly"

Contra: "Nothing"

Pro: "Efficient boarding. On time departure."

Contra: "My flight was cancelled due to the pilots' strike. I only learned about this when I attempted online check in. Lufthansa never attempted to notify me. Then when I called in to the Romania Service Center to rebook, the phones went down in the middle of the call. That is understandable given the extreme volume of calls they were handling. What is unacceptable, is that they made no attempt to contact me once the phones were up. I ended up calling the U.S. service center at 1am local time to rebook...only 3 hours before I needed to leave for the airport. It took an hour - which I paid for at direct dial international rates - to find a flight. I'm very grateful for the U.S. service rep who was kind and helpful. She was the one bright spot in this poorly handled situation."

Pro: "Seat backs are flatter, which for me (a shorter woman) is much more comfortable than the more contoured seats on other airlines."
Contra: "Very dry sandwiches."

Pro: "Flights were on time. Both Air Canada and Lufthansa Airlines Service, including sitting and boarding process were relatively smooth."
Contra: "12 hour long flight from Frankfurt to LA was exhausting."

Pro: "Organized boarding, service, left on time"
Contra: "No gluten-free food when they served the food. They said that they didn't serve gluten-free food on short flights, but this was two and a half hours. Also, I had asked for a gluten-free meal when I booked my flight. Not good in today's world, when quite a few people have to eat gluten-free. (I am a medical doctor.)"

Pro: "Everything was good, on time and without problems"
Contra: "Chairs might have been more comfortable"

Contra: "thet lost my bag. two days later still not reunited. pasta dinner was horribly pasty"

Pro: "Clean, good pilots and quick"
Contra: "Food was bad"

Contra: "The connections for audio wasn'y working, false contact..."

Pro: "The crew, flight, food was great. At OTP, they don't take your shoes off and I rang because I had a metallic zipper on my boots. That costed me an extremely nasty and abusive pat down. They also searched my handbag, taking my stuff out and asking about everything, including eyeglasses. I was so upset that I forgot to take my passport from the bin."

Pro: "Everything was perfect!!!"

Pro: "Loved the flowing wine and choice of 124 movies! Was served a pretty good gluten-free meal and Baileys for desert! Will definitely fly Lufthansa again!!!"

Pro: "Everything"
Contra: "Nothing"

Contra: "The table at 9B seat is broken. Because of that the stewardess spilled a glass of coke on me"

Contra: "This flight seemed very chaotic at the beginning. It was late. When we boarded it seemed uncomfortably hot inside. The stewardess doing the flight announcements talked very quickly and ran everything together."

Pro: "Nothing"

Pro: "quick boarding (small plane, not many people). appreciated a free meal in economy class on a 1hr flight. Wow! relatively easy check in for my luggage."
Contra: "better signs regarding luggage check in, better seats. gate number changed many times. confusing and hard to hear announcements"

Pro: "Very bad expirience they btoke my laggage and 2 laggage come one day afrer"

Pro: "Leg room, online check in, being on time. Overall ok."
Contra: "Old plane, dry food, not too friendly staff and. Not the best value for money"

Contra: "Nothing really, it was a shorter flight. The aircraft made it, can’t complain."

Pro: "Flawless process! Great customer service!"
Contra: "Arrival of baggage on the carousel."

Pro: "The boarding process was not clear. I was not able to add luggage during check in and it said it was included for one piece up to 23 kg. Though my bag fit those requirements I was forced to wait in a separate line and pay 50’euro. The lines were wrapped around and not clearly marked for each flight."
Contra: "Check in process both online and at the airport. The seats on the aircraft."

Contra: "The departure could have been on time"

Contra: "Lots of turbulences at landing, due tonthe heavy rain."

Contra: "Not so many movies"

Contra: "My mother (88 yrs of age) solicited help stowing her luggage from one crew member, and was refused!"

Pro: "entertainment was good"

Pro: "Free WIFI, entertainment is good"

Contra: "Being late"

Pro: "Very nice price"
Contra: "Delay in flight, delay in lagguage delivery"

Pro: "Every thing good,"
Contra: "I'am tall man so the seats not enough for me"

Contra: "The airline lost my checked bag"

Contra: "They last my brand new stroller even though it was gate checked with a bag and tags. I was told they have no information and can’t help me."

Contra: "Several Tarom flights leaving at the same time in the morning- total lack of basic organization: lines for all types of travelers (bag drop and check-in) mixed in. Result: long wait times, quarrels among passengers, all frustrated."

Contra: "Flight was 1h20 minutes late."

Contra: "They only serve pork meat that was not good"

Pro: "Food, crew cooperation"
Contra: "It was OK"

Pro: "FOOD and the crew"
Contra: "everything else: the plane was old and unaccommodating for a 9 hr flight, entertainment was terrible -small and damaged screen- no wi-fi, no electronics charging capabilities. I felt like in a prison"

Pro: "Very nice crew; short flight 60', 2 mini croissants and two cookies, really good coffee; easy check in; easy baggage control; people ready to help."
Contra: "N/A"

Pro: "Small slow turbo prop plane substituted for plane stated on original booking. Airline also changed schedule which was a little inconvenient."
Contra: "O)n boarding we stored carry on bags at the plane to be collected before taking the BUS to the terminal. The problem was that the crew could not get the door on the p;lane open to give us back our luggage on landing. It took them at least 15 minutes to open the door."

Pro: "Right on time. Old plane very well mantained and pilots and crew made the flight very pleasant."

Pro: "Bad"

Pro: "Punctuality, politeness, cleanness"
Contra: "Food, but not so important for me ."

Pro: "On time, direct flight, friendly crew"

Pro: "The trip was short:)))"
Contra: "Poor sanitation inside airplane Stewards not smiling at all Seats uncomfortable and broken"

Pro: "The professionalism of the crew and the food."
Contra: "too small aircraft sensitive towards the weather changes."

Pro: "It was good"
Contra: "The babuins that got drunk and made o lot of noise"

Pro: "Had sandwich and beverage on a 40 min domestic flight. Professional and helpful staff."

Contra: "Terrible handling of a situation with a passenger with special needs."

Pro: "Nice crew, roomy seats"
Contra: "Boarding the plane with a bus was a waste of time and exposure to fumes."

Contra: "Arrived 15min late and I had a tight connection."

Contra: "Lack of entertainment"

Pro: "Staff was nice and accommodating. Comfortable plane."
Contra: "The food, an omelet, was not very good. Slight delay with flight."

Pro: "The food was great, staff nice, generous, and accommodating. Plane comfortable."
Contra: "Boarding often takes a long time, and/or flight is delayed."

Pro: "Great price, nice crew, decent flight overall"
Contra: "The food was terrible! No entertainment system"

Pro: "On time and quiet"

Pro: "Take-off and landing on time; Cleanliness of air-plane; Politeness of crew."
Contra: "Non-functioning online check-in (without any warning whatsoever); Indifference of call-centre personnel inventing non-sense excuses; Ignoring booked seats; Outdated planes."

Contra: "I always check in in advance and I did this time as well. However, Tarom website did not offer the option for a vegetarian meal while I checked in. I tried again at the counter and was told I need to call 48 hours in advance for a vegetarian meal. I did not find this information on their website nor does it make sense to me that a vegetarian meal should be so hard to get. They should improve this. I had nothing to eat on the flight :-("

Contra: "As I said, check-in for the Bucharest to PRG leg was very difficult. My hotel needed to help. Ridiculous."

Contra: "Typically a beverage Is offered before take off. This flight it was not offered till the breakfast came out. May have been due to late start to boarding process"

Pro: "Flight didn't exist."

Contra: "Passport control is a mess, please help people to understand where to go. What to do.!!!!!!!!!!"

Contra: "The food was not as usual."

Pro: "How great everyone was and smooth sailing."
Contra: "Made sure the flight was not over booked."

Contra: "Entertainment system was not working on all seats"

Pro: "Very friendly crew"
Contra: "In-flight system had some errors"

Contra: "Only a steward that did not help us with luggage when neede..."

Pro: "Good selection of movies."
Contra: "Had to use a shoe horn to get into and out of my seat and I'm not a large guy. But really my harsh criticism comes from the loss of my girlfriends luggage. It was left behind in Paris on our way to Casablanca causing us to waste a day in Casablanca traveling back to the airport the grab the bag the next day. And to add injury to insult her bag was left behind in JFK during our transfer for our flight to Seattle. No big deal right, Delta will deliver the bag to our house the next day, wrong, we were told we have to go to the airport ourselves to get the bag."

Pro: "Entertainment system"
Contra: "Awoke to find ill man laying on floor in aisle next to me with oxygen. Shortly after... Passenger in seat near man on floor (diabetic but no one tells us anything) needs to lay across four seats with oxygen for heart issues for remainder of trip with staff and doctor on board nearby. Nevdr informed what was happening, never offered to move our seats or move iIl passengers. Glad all turned out ok. Could have given them more privacy and better informed other passengers."

Pro: "Crew memebers"
Contra: "Nothing"

Pro: "Entertainment programs"
Contra: "New variety of food"

Pro: "Not much, seats are super uncomfortable"
Contra: "Better code sharing with KLM"

Pro: "Seats are comfortable on Business Class. Service is good"
Contra: "Constant delays specially from CDG! Poor cabin service specially on this flight."

Contra: "Our request for vegetarian meals got lost after a glight was cancelled."

Contra: "the tray was broken and the water felt all over. the flight was 1 hr delayed. All of us stood the 1 hr waiting to know what's next. We could sit."

Pro: "Crew was great. Seats were comfortable."
Contra: "The airline lost both of my luggage suitcases."

Contra: "Departure time was almost 2 hours late and the communication of the cabin crew regarding this issue was poor. Almost an hour went by without an update."

Pro: "Well trained, professional, highly efficient flight attendant, and what is more important, in good mood during the whole the flight"
Contra: "The mobile application Air France didn't know the city or airport Dubai. Often same thing happens on the android application work Sheremetievo airport in Moscow"

Pro: "Entertainment system failed repeatedly."
Contra: "Entertainment system failed repeatedly."

Pro: "Excellent service"

Pro: "I'm not Hindu, but I requested Hindu Vegetarian meal. It was very tasty and enjoyable."
Contra: "Seats were not comfortable, even in Comfort + seating isle."

Pro: "Crew was really good, polite, efficient. The aircraft was relatively new and clean (rare for an airline to provide a new craft on an Africa segment). Food was good, seats comfortable. Will definitely make them my airline of choice to the extent that I can cost wise."

Pro: "Entire trip was easy and comfortable."

Pro: "The crew was helpful and accommodating"
Contra: "The flight was delayed, missed connection, and lost baggage. Subpar."

Pro: "Intranet meant I could watch movies on my iPad"
Contra: "Seats are very uncomfortable"

Pro: "Everything. crew friendly and food/drinks the best"
Contra: "Nothing...all was wonderful"

Contra: "Separated me and my wife for the whole flight! Could not accommodate us together. This reservation was made over 6 weeks ago !!!"

Pro: "Their evacution video is interesting"
Contra: "The aircraft is a bit old and somehow the flight crew didn’t offer me the full menu as the menu describe. First time encounter that in a business class"

Pro: "Everything was fine"

Pro: ". Budget airline with no legroom or extras"
Contra: "See above. Nothing specific to like."

Pro: "Very helpful cabin crew and did well to communicate in English to me. Flight was on time and landed ahead of schedule"
Contra: "Entertainment system had to be rebooted as it did not work Small screen handset was not working for the entire flight food selection was not as big as KLM or China Eastern Bathroom on board was smaller than KLM or China Eastern which meant changing into more comfortable clothing for the night flight"

Contra: "Airplane really old. Cabin configuration economy was in front of economy plus. Just 1 bathroom for economy and economy plus. Economy plus seats old and uncunfuttable ( more than it should be )"

Pro: "It was quick, very good space in premium economy. Good and friendly service. The food was better than expected"
Contra: "The crew did not announce the score of soccer cup semi final between Belgium and France"

Pro: "It was ok fligh"
Contra: "Food was not so good"

Pro: "Flight attendant was very nice."
Contra: "We got socked with 40 Euro fees for our carry on plus personal item being 2 lbs over. The biggest problem is they were picking and choosing which bags they weighed. 10 people behind us and before us got in without incident. Plane wasn’t even half full so they were deliberately trying to make more $."

Pro: "La entrada"
Contra: "El resto de cosas"

Pro: "In cabin crew was attentive and friendly. Food was good and came at good times. Middle bathroom on Airbus 380 was big and comfy."
Contra: "Boarding was not too well organized and I followed Security's direction who put me in wrong line and I wasn't able to board with my priority group. Sitting in exit row with no floor storage so this delay made it hard to find overhead storage above my seat. (Grrrr) Entertainment system didn't work which made the flight feel LOOONG. (They offered an in-flight credit, but I'd paid for premium exit row seat and had to choose between moving to working system in crowded middle seat or keep premium, exit seat. I decided to have them move me to a seat with a working entertainment system, which were available and they'd offered, but never happened.) When I got home, I discovered the gift I purchased with in-flight credit and my own money wasn't the one I'd requested from Duty Free catalog so now I have to figure out how to solve this problem. (COULDN'T GET IT RIGHT.) Premium exit row seat was narrow, due to in-seat tray table & entertainment system, but seatbelt mounts and thinly padded seat made it even more uncomfortable on a long flight."

Pro: "great seat, good food and drink, pleasant staff, efficient boarding and exit."
Contra: "no complaints"

Pro: "The food was pretty good and the staff were friendly. During our transfer in Paris, my mum had a medical emergency and had to go to the medical centre. As such wr couldnt go to our final destination in Morocco and had to get our luggage off the plane. The staff at the AF counter were very helpful in that aspect. And when one of the luggages was completely damaged, it was replaced it with a brand new one which was fantastic. On the way back, we had some issues with the ticket because we didnt go to Morocco as planned which resulted in some trouble checking in. But the staff at the counter were quite helpful."

Pro: "Charmingly nice crew and involving captain"
Contra: "the delay of the flight, the drinks we had to pay in the lounge, some poeple got a 25$ compensation coupon and we didn’t. The connecting time was about 1 hour and the luggage was not put on the plane to beirut"

Contra: "The room between seats is unbearable."

Pro: "The inflight service"
Contra: "The 3 hours delay"

Pro: "This is what happens when you get roped in by a low price."
Contra: "Disorganization which led to not being able to pre-purchase baggage. Then bad info at airport which led to multiple trips through security trying to make weight on a bag that should have been checked but was told didn't need to. Ended up missing flight, having to rebook at full fare and no one knows where the bag that was checked is. STAY AWAY!"

Pro: "It es a good flight back"
Contra: "Items missing on duty free purchases"

Pro: "Priority boarding"
Contra: "Premium economy seats do not recline, only slouch. One of our 2 seats wouldn't slouch more than half way. The entertainment options are extremely sparse and the screens are 4:3 ratio, tiny, and of such poor quality that they look like laptop monitors from 1999."

Pro: "The time of the flight was great as well as the arrival time and subsequent connections to Paris. Enjoyed the rather full line of in flight beverages!"
Contra: "Leaving late seemingly without reason from Paris - chaotic boarding line in Paris with difficult to hear PA. Seats were ok'ish but than again, it's a 45 minute flight. The sandwich was gross and I'm somewhat known as a person who eats everything!"

Pro: "The Crew was the only thing that stuck out. Associates had Way more patience than i."
Contra: "Late takeoff, priority seating happens same time as general boarding, two pieces of lost luggage"

Pro: "leg space in plane"

Pro: "Good seat near the front."
Contra: "Delayed arrival by 30 minutes."

Pro: "Our flight attendant and fnally making it home!"
Contra: "Disorganized uninformed staff. One says I have to have an additional "random" security check after going through the same thing in security. Turns out it wasn't random and I didn't need it. Both times they read my boarding pass wrong thought I was going to Tel Aviv - not random. Airport was hot as hell! Flight kept getting delayed then we had a gate change as well. Finally got on the plane and it took forever to take off so we were basically sitting in a sauna for 30+ minutes."

Pro: "Punctuallity"
Contra: "Bording far away, got my cabin luggage and everyone elses into the cellar because ¨it didn´t fit in the plane¨. There was plenty of room, I had breakable stuff in my luggage, didn´t get the chance to choose. No entertainment AT ALL. Confort: no leg space at all. Not an AirFrance plane, subcontracted. Lousy food."

Pro: "quick flight 10 min ahead schedule"

Contra: "This really is more about the flight from paris to Bucharest: I’ve literally never experienced a worse ticketing and boarding process. Old planes, ride staff (even by remarkably curt and abrupt Romanian standards). Broken inline experience. Overall unpleasant. Seems to be flown only by Romanian families with hundreds of pounds of luggage. Like a caravan."

Contra: "I missed my flight because my previous flight was delayed 2.5 hrs"

Contra: "One hour delay"

Pro: "To be going home!"
Contra: "Female crew taking orders then taking ages to ring drinks a d they move on to others instead of finishing what they were doing. Then you're lucky if you get given 1 sugar and no spoon lol."

Pro: "Food was excellent; boarding a litlle bit crowded, but didn't notice as had been busy; crew has been kind and helpful"
Contra: "Unconfortable chair seats; seatbelt too short; tables too low for tall ppl"

Pro: "The flight departed on time and arrived the same. The seat was a tad bit narrow for me but then I am a tall guy at 6'5". Crew was very professional. Ticket cost was a third of what the other airlines were offering for a Sunday fare. I'll definitely use BlueAir again!"

Pro: "The crew was well trained, kind and receptive. The pilot managed to drive through a storm and even arrive 10 minutes faster after leaving 5 minutes late."
Contra: "Passengers traveling with pets took our reserved seats. The places for our baggages were occupied. When addressing this issue, we were told to move further ahead to empty seats. There was no meal included, and the one we purchased could not be paid by POS."

Pro: "I canceled the flight 6 weeks ago, no refund issued."
Contra: "I canceled the flight 6 weeks ago, no refund issued."

Pro: "Boarding was quick and we arrived on time."
Contra: "When getting to Bucharest we were taken by bus and didn’t have a gate."

Pro: "Everything was quite fast, we were like 15 min before the plan ready with boarding, but then somebody needed medical assistabce and we left 15 min delayed. But that's ok, it's nobody's fault. Baggage arrived very fast in Hamburg."
Contra: "A minus for the Crew because when we arrived in Hamburg, people started to open the baggage boxes although we were still rolling (like 5 min too early) and they didn't say anything, so more people were following. When we arrived, almost all the people who could, had the baggage already with them. This happened in the past but the Crew stopped the people on time."

Pro: "What to like? The rudness? The delays? Or the fights on board!!!"
Contra: "The flight was delayed with nearly 2 hrs. Cabin crew were rude made as feel very uncomfortable. This flight as whoke was the worst one I have even been too. Never ever again. BLUE AIR NEEDS TO SORT ALOT OF THINGS BEFORE OFFER SUCH SERVICES"

Pro: "Stupid survey can’t eliminate category that doesn’t ajgpply"

Contra: "flight delayed by more than 1 hour"

Contra: "I have booked with 2 checked in baggage pieces. On check in I was told no baggage was paid and I had to pay 100€ for the baggage."

Pro: "The added touches make all the difference! We didn’t expect free food and was delighted to receive breakfast. The chairs were much more comfortable than any other plane I’ve been on due to the adjustable head rest, and as a regular flyer to Cyprus, this made a difference. The sweets served just before landing is an excellent idea and something that we do need due to our ears, so this was appreciated. staff were attentive and pleasant."
Contra: "To have the menu and duty free booklet at the beginning of the flight would have been helpful."

Pro: "They are more professional and helpful. Really seemed like they knew what they were doing. The flight crew was accommodating and polite. The plane was very comfortable"

Contra: "The plane seemed very old, toilet in poor condition."

Contra: "7hour delayin onnecting flight! Seats on plane torn and very uncomfortable, meal booked but no food available."

Contra: "Flight was rescheduled for 3 hours later than original departure. Check in opened less than two hours before the rescheduled flight time so everyone was stuck waiting at check-in for hours. We couldnt even go in and relax inside at restaurants or the gate because online check in wasnt available. Then the flight was further delayed with no news about when the new take off would be or why the delay. Finally boarded a tiny plane that had propellers and a loud take off, if you easily fright on planes probably not the best choice for you. And then someone started smoking on the flight and the attendants had to announce again that smoking wasnt allowed. On and off throughout the flight it smelled like someone was smoking so I wonder if it was even coming from the cockpit."

Contra: "It was very hot on the plane. There was no legroom in my seat, it was very uncomfortable."

Contra: "It was very hot on the plane. There was no legroom in my seat, it was very uncomfortable."

Pro: "Crew, polite and friendly"
Contra: "delay of more than 6 hours and incorrect information"

Pro: "company gave out free drinks and snacks"

Contra: "They change the fly departing time with 12 hours before I was flying"

Pro: "Easy to book on phone no problems getting boarding passes etc."
Contra: "Could not amend my booking tried to check a bag online after printing out boarding pass. Had to pay £46 for a 11k bag each way."

Pro: "Every thing."

Pro: "Very good airport check-in and flight. The Check-in staff were quick and efficient and the Flight Crew were friendly and attentive. It was calm and restful."
Contra: "The internet support. I spent meny hours trying to check-in and upgrade my case allowance from 20kg to 32kg, and failed. When I tried to change the baggage weight to 32kg a charge was added for NOT taking the case PLUS the extra for the 32kg case! The cost of a case is reasonable and I would advise to pay the extra £5 for 32kg for most flights. The on-line Seating Selection is also unreliable, I was seated next to an empty seat which had been showing to be unavailable on-line! A response to my query which I sent to Blue Air arrived when I was in the air on the flight! It only repeated the baggage section of the Confitions document! Thank goodness for the excellent airport check-in staff and the Flight Crew!"

Pro: "On time ,clean aircraft..."
Contra: "Crew was very serious...a smile can make a difference....."

Pro: "The flight went well."
Contra: "Bag drop off was terrible and stressful. We arrived 2.5 Hours early to drop the ONE suitcase and have brunch. We queued for 1.5 Hours to then be blocked as all six counters were given over to another flight and people who arrived LATER then us for our flight got to go first. It was incredibly stressful and frustrating especially when I checked in online before arriving at the airport. We had to rush and run through the airport and board at final call. In fact it would put me off flying with Blue Air again."

Contra: "Flight was cancelled a week before and didn't get a replacement flight. Got half of my money back. Will never book a blue air flight again !"

Pro: "Flight on time . Attentive crew . Good price ."
Contra: "Lack of leg room ."

Pro: "The flight was punctual"
Contra: "I got charged twice for luggage and couldn't get a refund"

Pro: "The food they offer to purchase. Easy check in at the airport."
Contra: "Better seat pitch. I'm not a tall man, but the space is very small."

Pro: "Leg room and reclining"
Contra: "Nothing"

Pro: "On time , crew good... no complaints"

Pro: "free breakfast great staff"

Pro: "Free drinks, cheap flight and fairly comfortable!"
Contra: "No allocated seat."

Pro: "Cheap in price, unexpected free snack on outbound flight, relaxed attitude to luggage, both hold and carry on, chartered unscheduled flight after original was cancelled"
Contra: "The fact our original flight was cancelled and we were delayed by 7.5 hours. They communication from the airport crew was little to non and flight time changed 4 times. They even told us difinitively that we would board at a certain time only for us to actually board nearly 2 hours later. They, without a doubt, knew the rescheduled flight time but strung us on anyway - I believe this was so they could save money on hotels"

Pro: "Everything was awesome!!! I am going to buy only from you my next flights."

Pro: "nothing"
Contra: "The agent lady on the desk did nothing to help us get on our flight. She refused to identify herself. We intend to sue the company for the damages caused to us because of this bad attitude."

Pro: "Reliable and friendly staff. Even offered a free soft drink and sandwich on a short haul flight."

Pro: "Food"
Contra: "Space to sit, especially when seated in the middle"

Pro: "Leaving more or less on time serving food & beverages on a low cost flight Even though I didnt eat (carb free, there were'nt any friut or vegtebles) yet the idea was thoughtfull."
Contra: "Seats rather narrow"

Pro: "am ajuns chiar mai devreme, personalul foarte dragut si amabil , scaunul comod , mancare si bauturi bune."

Pro: "First time flying with them. Strongly recommended!"

Pro: "The service was OK, we flew on time and the flight itself was pleasant."
Contra: "The interior of the aircrafts looked old and a bit dirty. The feeling is that you are flying on a poor low cost service."

Pro: "I was surprised and pleased as well that the flight attendant listen to me when I mentioned that it's very cold in the cabin and in less than 30 minutes the temperature was changed and bearable"
Contra: "Not applicable"

Pro: "The crew is very good"

Pro: "All was very efficient, food and drink a nice surprise"

Pro: "It took almost one hour in line just to check in. Also, the flight was delayed. They changed the seats and the crew was calling people who had previously booked breakfast because their seats didn't match what they had booked."
Contra: "We almost missed the plane because checking in took over an hour, since they only had one person for the entire flight. In addition, the flight was delayed and the food was not good."

Pro: "Nothing"
Contra: "Ryanair announced that we could postpone the flights without any cost due to corona virus and when I tried to reach them/to change the flight date the change tax was still there."

Contra: "Once again, they were late to depart and to arrive..."

Pro: "The crew was very friendly, the pilot gave us some interesting information en route."

Contra: "Being on time + quiet fellow passengers"

Pro: "No issues - everything went smoothly"
Contra: "There are no nets on the back of the seat in front of you to put things like water bottles - headphones, books etc."

Pro: "everything"
Contra: "nothing"

Contra: "Pointless paying for priority boarding as staff just let both lanes board at the same time"

Pro: "Good pilot"
Contra: "Chairs"

Pro: "It is the worst airline on Earth. They barred me from flight, removed my name from the system so that I can't board because they say that I can't travel with EU residence card with which I travelled to all Schengen countries with other airlines. They lied to me and didn't return my money too."
Contra: "They must obey EU laws!"

Contra: "We paid for our bags on booking and then paid for them on both flights again."

Contra: "Flight not being late"

Pro: "There was no legroom, the sandwiches is missing (not available at all)"
Contra: "Onboarding was like for animalls. After we pass throug the gates, were sticked into the tunnel for 15-20 min in hot air..."

Pro: "Niente."
Contra: "Niente.....organizzazione pessima il crew,unica spiegazione e che una giornata troppo affollata!!!! Pessina orgazione...neanche aqua oferta...tutto sulla nostra sofferenza."

Contra: "Dilated 2/5h"

Pro: "cheap"
Contra: "more cheap, hahaha"

Pro: "On time flight and decent boarding process (not too much fuss over baggage size and weight)."
Contra: "Seating policy - it’s ridiculous to charge passengers to be seated together, even if they’re flying on the same booking. It only leads to on-board seating “trades” and negotiations to get people to agree to swap seats. Embarrassing!"

Pro: "Really disappointed"

Pro: "I booked and pey 83.5 € and when I want to get a boarding Rayan air get 55€ agin!!!!!! What has happened there?!"

Pro: "They denied the me boarding,I want my money back"

Contra: "Tarmac boarding"

Pro: "Although I had a 40 minutes flight, it was really good. The crew were very amiable and fun. All amazing!"

Pro: "None"
Contra: "Boarding improvement Delay flight both ways one hour l missed reservations of car as will hotel this costs me money"

Pro: "Comfortable seats and good communication at the airoplane"
Contra: "Poor and tough language of some of the warking staf, poor instructions, very bad language at the airport before going to the airoplane and delay by half an hour"

Contra: "The staff st the gate was extremely rude to all people. If you asked a question you got a rude answer/response. Was not a good flight at all"

Pro: "The crews not nice!"
Contra: "We wait a long time to board!"

Pro: "Friendly crew."
Contra: "Hour late departure , which is a frequent event... perhaps due to summer weather. Putting a two year old sitting alone, away from parents and insisting parents should make arrangements with other passengers. Standing outside the plane another fifteen minutes."

Pro: "They were professional and efficient"
Contra: "It was required to check in prior to arrival to airport to avoid a fee. I did not have internet access still I arrived. I had to pay 55 euro for a simple check in. Not fair to folks who do not use data for internet nor WiFi. A email could be sent 72 hours but that does not mean people check all emails or they even have access to the web. It’s not a fair or smart business move, I will not book with them again."

Contra: "An hour delay"

Pro: "Nothing."
Contra: "Travelling on such a lousy airline."

Pro: "Nothing"
Contra: "Everything"

Contra: "Baggage policy, no room between sits, the fact that you have to pay for everything on board including water, flight attendants have been transformed into salespersons, delay of flight for 30 minutes due to technical last minute checking."

Pro: "Flight was fine"
Contra: "I had trouble connecting to the WiFi at my hostel and online check in closes 2 hours before the flight, so I just decided to check in at the airport. Well, I learned that doing this results in a €50 charge per ticket zapping preshious funds for the rest of my travels."

Contra: "Poor comfort Poor customer service and high fares Hike price on website if you search same seat second time though plane had 25% empty seats"

Pro: "It got me to Frankfurt, that’s it!"
Contra: "This flight was over one hour delayed, waiting in line to board with no information, after landing we took a long tour of the Frankfurt airport, meaning between landing and getting out of the plane was about 1 hour again and when I picked up my suitcase it was all broken! So not a good experience at all!"

Pro: "No issues, accept a silly unnecessary incident at the security point-but that issue is disconnected from the airline."
Contra: "Everything was fine. I will find flight here again."

Pro: "Egy isn't there an option not to rate something? How to rate food on a flight where there is no food served, if you didn't want to buy? Or entertainment on a 90 minutes long flight?"

Pro: "Nothing."
Contra: "The joke has always been Ryanair sucks and I should avoid at all cost flying with this airline. I dismissed the feedback I received and I decided to book a weekend trip to London from Frankfurt. I should have listed and known better. To start, I did not receive a boarding pass after checking in. I was advised to go to the Ryanair clerk upon arriving at the airport. I explained to the clerk the situation; told her I did not have a boarding pass to print and was advised to see her. There were no issues and she printed my boarding pass without any fee. On the way back to Frankfurt, this is where things go from bad to worse. On our way to the airport in London, we get notice the flight has been cancelled. We didn't know what to do so I went on chat with a Ryanair rep and was told the flight would depart and there were no issues getting to Frankfurt International. I wasn't convinced, but I had no option. When I arrived at the airport in London I did exactly what I did in Frankfurt. I checked in with the clerk and explained to her the exact same thing I explained to the clerk in Frankfurt. The clerk started to yell at me. Tell me I couldn't be getting on the flight since I didn't have a boarding pass. She continued to yell at me after many attempts trying to explain to her the facts. The brushed me off to customer service and said she couldn't help me. Awful customer service!! As I walked away from the counter she yelled at me, "What do you expect this is Ryanair. It's an awful airline!". After standing at the customer service line for another 30 minutes. I tried to explain to the clerk at the customer service counter my situation and she did not want to reason. She demand I pay 15 GBP if I wanted to get on my flight. I didn't have an option, and I didn't agree with this decision. I paid the 15 GBP. After checking in at security and getting to our gate we quickly learned the flight would be rerouted to Frankfurt Hahn and then we would be bussed to Frankfurt International. After over an hour commute to Frankfurt International, we did not get home until 02:00h!! This is completely unacceptable and I will NEVER - NEVER fly Ryanair. Ryanair is the WORSE airlines!!!"

Pro: "it wasnt that turbulent and great staff"

Contra: "Plane was an hour and a half late showing up and taking off."

Pro: "I don’t need anything fancy for a short flight. Low cost, safe travel is the primary goal, and that’s what we got. The ratings chart doesn’t allow you to choose N/A but there was no food or entertainment for me to rate anything, and for such a short flight, it wasn’t needed anyway."
Contra: "Baggage fees are too high. €40 for one bag, each way? Too much. €20 each way is more reasonable, in my opinion, especially when standard international carry-on bags are not allowed. So for one bag for a family of four, we had to pay €80 and still had to buy a carry-on bag that was small enough to be allowed, other than taking the kids’ school backpacks. Please reduce the cost of luggage if you need to maintain the much smaller carry-on bag size. Also, passengers should be directed to keep their carry-on above their own seat, and not fill the front overhead compartments if their seats are in the back. It causes a lot of confusion at time of boarding and de-planing. Some elderly travelers were unable to manage their luggage, let alone go against traffic in the aisle to find overhead space in the back when they likely paid more to have their seata in the front. Not fair at all to pay more for front seats but not have the benefits of those seats. Also, I used the online chat tool before the flight to understand the baggage fees. The representative on the chat was particularly rude. Not good customer service. I figured out what I need to know so that’s the most important thing, but there was no reason for his nastiness."

Pro: "Easy boarding, cheap, quick and comfortable"
Contra: "paying extra for 20 kg luggage"

Pro: "It was very punctual and the flight were very smooth."
Contra: "The seats don't recline and you have to pay for everything (even printing of boarding passes)."

Pro: "Comfortable seat"
Contra: "Flight delay and .no air bridge"

Pro: "The price of the ryanair flights are great, and will probably be the reason I continue to use them"
Contra: "I am not bothered that there was no in flight entertainment, or that everything cost extra, a lot extra, like drinks (2.5Euros for a can of cola). It’s what you’d expect from a trip that only cost £14.99 each way... But, the things that don’t cost anything, the things you’d expect from any big brand weren’t there at all. Zero communication from staff about why the fliight was delayed (until we landed at Frankfurt) Zero personality from the staff. They looked unhappy, or overworked, or bored... Lufthansa, British Airways, AA, etc... all happy staff. Staff weren’t even communicating verbally... they mimed a lot of stuff... The safety breif was disorganised and they had to repeat it as the pilot interrupted... and the pilots announcements were very unclear, due to a lack of pronunciation of the words he was saying. If I was to offer a suggestion as to how this could be fixed, Inwould suggest that it has something to do with poor recruiting, low staff morale, or something similar"

Pro: "Nothing"
Contra: "The airline made us go to the gate where there was no seating, though they knew the flight was an hour late, so we stood for an hour, before being told we had to check carry on bags in the hold, carrying computers,valuables, batteries, and drinks in our hands (not possible). Card payment on board was disabled. Payment in the currency of the departing country was impossible."

Pro: "Nothing"
Contra: "Had to give up my hand luggage, card machine on plane did not work on my card, even though the keypad said pinok amd transaction authorised their iPhone saying it did not. By law I should have been given a declined receipt from the card machine, that is consumer law"

Pro: "None"
Contra: "No food no watet"

Pro: "low fares /on time"
Contra: "small seat / hard to get on to their web site to pay for luggage and check in"

Pro: "It got me home."
Contra: "Firstly, there were no sandwiches (hot or cold) available on a late afternoon flight, so the remaining food options were poor. Secondly, my £7 Gin and Tonic that I'd hardly touched slid right off the frankly useless trays and into my lap. The flight attendant literally threw me a few paper towels to help. I spent the remaining three hours of the flight soaking wet."

Pro: "Nothing"
Contra: "It took way too long for us to get into our flight, then one of my friends was told she was okay to bring her luggage on the airplane as a carry on but then when we got in line to board she had to go back and pay the €30 fee. This made the situation a lot more stressful. Also, there is just way too many fees for an only hour long flight from Santorini to Athens. I will not fly ryanair ever again."