Găsește zboruri ieftine către Kuala Lumpur

Pro: "Awesome crew and comfortable flight. Food was good also!"
Contra: "Nothing really. There was plenty of room this flight so wide and I had the ability to sleep a little more comfortable."

Pro: "everything"

Pro: "Waiting time was excellent. Boarding time incredible. People treated us in very good way. Good experience"
Contra: "Honestly, this trip worked very fine. I do not have additional recommendations."

Contra: "The flight was 3 hours delayed - and the captain never told us exactly what was wrong. The boarding lane was a chaos as well - and the tv screens never really worked. Terrible!"

Pro: "The crew was friendly"
Contra: "Bathrooms could have some lotion for dry skin"

Pro: "The crew was very friendly."
Contra: "Seats can get better."

Contra: "My baggage got missing"

Contra: "Too hot in the plane - was far too hot. too late the drink...after I eaten."

Pro: "Yes. the crew was amazing, respectful and seats had adequate leg room. Entertain equipment was working."
Contra: "Same advertisements before each movie could play were annoying to me."

Pro: "Friendly Crew, good entertainment possibilites."
Contra: "Everything has a plastic holding purse."

Contra: "I wish to have little more room on seat for long flight."

Pro: "Entertainment and boarding"
Contra: "Food"

Pro: "Staff were fantastic."
Contra: "Better movies please."

Pro: "The staff at Qatar Airways did everything they could to make this flight one of the most enjoyable of my entire life. The food was well prepared and exceeded my expectations. I also enjoyed that the food was served at times that minimized the impact of the time change."
Contra: "The movie and TV options were impressive; however, in-flight WiFi and power would have been convenient and improved the entertainment on board the flight."

Pro: "Excellent Service and most friendly staff"
Contra: "Nothing was bad. But the food taste can be better"

Pro: "Excellent crew and food."
Contra: "No WiFi."

Pro: "Attention to detail. Very professional."

Pro: "Nothing was spectacular."
Contra: "No lounge in Philadelphia took my Priority Pass. On the flight, the woman in front of me threw her chair back without asking and almost had hot coffee all over me. When I asked her to put her chair up, she got mad. She went to staff to insist she could put her chair back. I showed them that I was indeed in a back brace for a health condition and that I needed opportunities to move and shift, cross legs to release tension, etc. Staff sided with the rude woman, who, given the chance to move to an equal seat on the opposite aisle where she could recline, refused to move. I was very frustrated and have never been treated with such discrimination regarding my health concerns."

Contra: "I requested a chicken meal and I told the steward that I would wait because he did not have anymore at that moment. He never came back until it was time to pick up trash. I proceeded to tell him I never got the main course, he apologized and told me that there was only an egg entree left. I went ahead and took it, then as a way to apologize he offered to get me a piece of fruit, a banana. I accepted but he never came back with it. It was not a big deal but I did not appreciate being offered something and then no follow up. Next time do not offer something and then not follow through."

Pro: "Crew and their promptness to assist"
Contra: "Vegetarian food - portion is too little. This has been the third time with Qatar and the food portion are too little."

Pro: "The long flight from Houston to Doha was good."
Contra: "The short flight from Doha to Nairobi was uncomfortably because of dry air in the plane."

Contra: "There was not enough tome to catch my connecting flight and I had to stay in the airport an additional 6 hours and had to stay the night in the hotel and then get to Portland on another airline 21 hours later than planned."

Pro: "price, comfort, food"
Contra: "arrived late, causing connection stress"

Pro: "I haven't flown with Qatar for several years, but my memories of an exceptional experience were replicated. Fantastic modern aircraft, brilliant crew and great food."
Contra: "Only one minor gripe, the passengers seated behind me talked incessantly, making my attempts to sleep impossible. I asked if there were any ear plugs available, but none could be found. My own fault, I should have packed my own."

Pro: "Friendly crew and good food/drink service. Timely departure. Comfortable and spacious seating at the departure gate."

Contra: "All entertainment units were off."

Contra: "The employees were not motivated to work. Food was scarce and I was left starving the whole flight. On a 16 hour flight, there should be more food and beverage service other than the 2 times the attendants served us. How can we stay hydrated if we aren't being given any liquids?"

Pro: "see above"
Contra: "see above"

Pro: "great staff"
Contra: "Some of the head phone are not working at all...."

Pro: "Stewards were great"
Contra: "No complaints for this leg of the journey. Entertainment options were mediocre as all legs of my journey had the identical offerings and i pretty much watched all of it in my round trip almost 48 hours of total on plane time."

Pro: "The plane from Johannesburg to Doha was Fine but not as wonderful and comfortable As flight from Doha to Chicago"

Contra: "More veriaty on music would be good"

Contra: "Few selection of food."

Pro: "childrens meals and play packages. service was good, and bathrooms were kept clean. The meals were tastey and fresh."

Pro: "The food was good. The legroom was enjoyable."
Contra: "I checked two bags and had them marked 'fragile', as I had valuables in there that I packed securely. When I retrieved the bags on the carousel, the fragile sticker was mangled, and both items from both bags were broken. Pieces of art I can not replace. Also, it took over 30 minutes upon multiple requests for the attendant to acknowledge my need for assistance."

Pro: "I was actually impressed with the entertainment selection :)"
Contra: "The economy seats are just unfortunately not a place you can get comfortable enough to sleep. On 14 hour flights one hopes to sleep."

Pro: "Cramped"

Contra: "My 17 yr old son is stranded in Doha because Qatar cancelled his connection to Nairobi which is unprofessional and terribly worrisome . I, his mother, am in Greece with no way ofhelping him get to Kenya. Qatar offers no restitution and no help . The worst situation right now!"

Pro: "Helpful staffs and great stewardess!"
Contra: "Too many babies this time! Scary bathroom 2 hours before landing. Food portion can be improved. Entertainment screen and choices can be more considerate!"

Pro: "The crew was always present. The food was good too."
Contra: "Too many crying children, but that has nothing to do with you guys. And the movie selection could have been more and better. The bathrooms should be frequently checked and cleaned."

Pro: "Timely response on the phone."
Contra: "Timely response on the phone."

Contra: "My seat is changed without my approval.thats disgusting"

Pro: "Every things"

Pro: "The crew was very nice"
Contra: "Not that there is much to be done, but the passengers behind me had a small child and continued to ask me to move my seat and asked the flight attendant to ask me to move my seat up as well so that she and her grandson could have more room. However the gentleman in front of me had his seat back, so I was fairly uncomfortable for most of the 13 hour flight."

Contra: "I was sitting on seat no 15J. Head phone socket was not working. i cant charge my cell phone. It was 14hrs flight. It was very difficult for me to pass the time."

Pro: "The service was great"
Contra: "Nothing"

Contra: "Cabin temperature in my section was slight hot and was uncomfortable until we complained to the supervisor. Steward spilt food on the floor next to our seat"

Contra: "7 hours on the phone all over the world so far and absolutely nobody willing to take ownership of this problem. What terrible service"

Pro: "Price & accuracy"
Contra: "None"

Contra: "On time departure would be nice. Overall very pleasant experience. Water and Swiss chocolates were served during under an hour flight. Thank you Swiss!"

Pro: "Crew was very nice and helpful."

Pro: "Crew was kind and gracious."
Contra: "Hand carry was checked 3 different times. Goes to show that Swiss staff doesn’t trust its colleagues to determine if the bag passes muster."

Pro: "This was a 12 hour flight that didn’t feel like 12 hours. They movies and other entertainment was very good with new and older movies that didn’t disappoint. The food was great all the way through to the farewell piece of chocolate."
Contra: "The seats on this flight were very tight. I am 5’8 and felt super cramped. The seats themselves were not that bad just small and not a lot of space. If you fly with them don’t expect to kee anything under the seat with you. Also the whole boarding process is a big cluster! There is no real organization to the line or who they are boarding. Make sure you get in the line quickly or you could be waiting awhile."

Pro: "We have been flying Swiss for years and they are the most reliable and best organized airline, we have ever experienced."
Contra: "I didn't notice that I had booked some sort of new economy light category where checked baggage is no longer included and to check baggage when booked into this class cost $60 per bag per flight. So overall on the trip I paid $240 extra for luggage alone."

Pro: "Check in agent was extremely helpful in expediting both me and my bags after a late check-in. Flight attendants very friendly and helpful, food excellent. If Swiss Air flew everywhere I need to go, I would fly them every time!"

Pro: "Flight was on time. Friendly crew and professional."
Contra: "I ordered vegan food, no meat , dairy free. On my trip from Boston to Zurich I received vegan food. On my way fro Zurich to Belgrade I was told” sorry we do not have any vegan food, “ Also, I was charged $60 for my check in one bag,. Not expectable."

Pro: "Flight share with another airline so we couldn’t book our seats in advance."
Contra: "Space is cramped. Very professional and courteous crew."

Contra: "The plane was ancient. offer wifi- at least be able to pay for it. charger outlets."

Pro: "On time, nice crew"

Pro: "Everything"

Pro: "Swiss took care of arranging hotel for us and substitution flight."
Contra: "Missed connection flight because of delay"

Pro: "Mobile check in worked well. Onboard service is very good, with decent food and complimentary beverages including beer and wine. Seats are relatively comfortable. Extensive selection of TV and movie entertainment."
Contra: "Boarding was a bit helter skelter. It’s a rather annoying that selecting seats is only available for an extra fee. The A340s used on this route are getting a little on the old side, and the once state of the art in seat entertainment system has a tendency to crash frequently and require lengthy reboots."

Contra: "Kayak sold me a “lite” ticket on Swiss, but never mentioned that it didn’t include baggage. Even though Swiss is Star Alliance they didng count my Star Alliance Gold status for free bags and didn’t offer an upgrade. Zurich was incredibly hot and the airport didn’t have air conditoning anywhere. The boarding was worse than Ryan Air. The plane was okd and super uncomfortable. staff was rude and not at all helpful. Swiss is definitely a budget air line!!!!"

Pro: "I had a wonderful experience the whole way through."
Contra: "The TV froze and stopped working for me. Thankfully it was the last thirty minutes of my flight. Mine was the only that appeared to be broken."

Pro: "Very courteous attendants."

Pro: "We did finally take off for our trip and get to our destination. The movies were tremendous help to pass the time. The food was delicious for hungry tired people"
Contra: "The crews rushed passed you and never offered if you needed further. One cup of soda after all those hours waiting left feeling dehydrated. Crews could have been more accommodating as made me feel like I was inconveniencing them instead of happy to assist me"

Pro: "it was the same plane, just a different crew so all remains the same"

Pro: "staff was very nice"

Pro: "Staff walked around with water quite a bit, gave my kids a special kids meal"
Contra: "A little tight in economy and i am short"

Pro: "Clean, modern plane, friendly and attentive crew"
Contra: "Cramped space in economy!"

Pro: "I was late ( I had to drive 230 Km ) and I managed to call in advance the company that was doing the check-in on behalf of SWISS - I asked them the Check-in time closing time and by almost flying ( speeding like crazy ) I arrived before that moment."
Contra: "I did not check the terms and conditions of the ticket. I am a Star Alliance Gold member and I was expecting SWISS to have a similar booking system like the others I fly with. I found out that the ticket fare did not contain checked luggage ( so I had to pay a hefty fee for it ) and also my 20" wheeled case that was ok in all the other flights I took it with me, this time was oversized and overweight . My wife took out the 2 laptops so it became within weight limits but still oversized - My wife paid for the fee ( I wasn't there at the time and she is not a such experienced flyier as I am ) . When I found out about the fee, I checked their rules and I found out that the hand luggage is allowed to be 22" . I saw in the airplane a lot of people with cases having the same size as mine, that went as checked luggage at a cost fo around 40 . I want to see how can I get my money back . . ."

Pro: "Flight itself was good for a shorter international flight. Dim cabin lights for early morning, crew providing plenty of drinks and snacks."
Contra: "For international travel, I’m always told to get there 3 hours before. For this trip we checked in but didn’t have access to a printer so needed a boarding pass. We wanted to carry on luggage so just needed to print the pass. Swiss was the only airline that wasn’t available on the check-in kiosks. The front desk staff didn’t arrive until closer to 1.5 hours before check in so nearly theall passengers were in a huge line to get passes and check bags."

Pro: "Best food and attention that I've had on an airline in 20 years. Really. I was telling a friend today, Swiss Air started with drinks, gave us a Parisian baguette sandwich, gave us a healthy breakfast of yoghurt warm croissant butter jam orange juice, drinks again, and several passengers surrounding me got special attention, one woman with a baby, a disabled person, and a teenager that was 6'5" was relaocated by the flight attendant without him even asking to a bulkhead seat for more comfort. You don't see this kind a attention to detail on any US flights or US airlines, so I noticed it. It was as if I was traveling back in the 70's or 80's when Airlines would compete for our dollars with their service. I mentioned to my friend that if I had a choice and Swiss Air was one of the choices, I'd choose Swiss Air over any other airline."

Contra: "Penalising passengers who travel on board with only a smaller bag by making them put this under their seat in front in front of them whilst others are bringing on two huge bags"

Pro: "On time, good service, nice crew"
Contra: "Tight space for legs when chair is in flat setting"

Pro: "The woman who checked in my baggage was very helpful and patient. I had to re-arrange some weight and she assisted me in maximizing weight and minimizing cost. The flight attendants we very kind in trying to assist me in finding appropriate food. The flight was very comfortable and the flight attendants were wonderful all-around."
Contra: "Boarding of the flight was delayed which impacted our arrival time in Zurich. I had a connecting flight- but so did at least 10 other Swiss flights at that time. The queues for customs were incredibly long and the only reason I made my flight was because I ran through the airport. I also had a challenging time with food. I am celiac and often cannot eat the standard fare on planes. I called in advance of my flight to notify someone of my allergy - and they told me the only way I could ensure such a meal was by purchasing a meal that cost $30. I was not willing to pay such a hefty surcharge for food because I had already payed a bit extra than budgeted because my partner had recommended the excellent service of Swiss. I have traveled on several airlines for intercontinental flights between Boston and Europe - and have always had my allergy accommodated at no extra cost. Once on the flight - I was offered an orange and banana for dinner and a small yoghurt for breakfast. I will be flying Swiss again in December and I sincerely hope they will be better equipped to provide for my dietary requirements."

Pro: "Very short flight so little to write about."
Contra: "We've got no complaints."

Pro: "Friendly service. Efficient. More leg room than most other airlines. Decent entertainment. Decent food."
Contra: "No complaints"

Pro: "Swiss is already a great company and yesterday it just got better : I got upgraded on business class between Geneva and New York and it was a very nice treat, the service was perfect, the food excellent, the seat was very comfortable. Thank you SWISS !"

Pro: "Crew and people were fantastic!"
Contra: "LONG lines again. No luggage even with a 4 hour layover"

Contra: "1h45 departure delayed with no compensation."

Contra: "Nasty landing, last 5 min plane dropped 4to 5 times for whatever reason. Felt like it was a sesna"

Pro: "By far the worst experience I've ever had in my life. 1. A day after I perches a multi destination tickets I called Swiss air costumer service requesting to upgrade my tickets to business class. no one would even try to help me. They just kept saying I need to contact my travel agent. After 3 phone calls I gave up and decided to wait and upgrade my ticket at the airport. 2. In Prague the night before my second flight I hurt my knee real bad to a point that I couldn't walk at all. The next morning I call Swiss air costumer service again trying to explain them my situation telling them I can't fly and won't be able to make it to my flight. Costumer service cancelled immediately all of my remaining tickets and try to sell me new tickets for a full price. I said I don't mind buy and pay for the one flight I missed but there is no reason for her to re sell me the rest of my tickets that I already paid for, again. Then she start to change prices up and down like in a Chinese flea market. At that point I begged her to talk to a supervisor but she Kept ignoring my request and just try to negotiat for a lower charg she kept me on the phone for 5 hours. My hotel phone bill for that one call cost me 150€. I never got to talk to a supervisor but she took down the charge to 517$ Not included a new ticket flying out of Prague. 3. For my last flight going home. I showed up 2.5 hours Earlier. asking to upgrade my sit to business fin desk send me to talk to asupervisor. The supervisor was trying to process my request but didn't seem to know what he was doing at all. One minute he was on his computer then the next minute on the phone with Swiss air headquarter then back on his computer for more then 35 minutes with no resolute. I still had an hour and half before take off when he told me he can print me the ticket but it's to late now since the gate for my flight is close and I already missed my flight. I said that's impossible cause I still have an hour and half to my flight but he insist on the gate been close and there is no way I can get on that flight. Right away I run back to front desk asking them to print my ticket as fast as possible cause I would really like to get on that flight. In front desk they told me not to worry cause I got plenty of time to get on that flight. So I gave up on the business upgrade and told them that at that point I'll be just as happy to sit by the window. Of course they put me on the very end exactly in the middle. After the door was locked I looked around and saw plenty of free sits available including by the window. 4. In Zurich I finally managed to upgrade my last flight coming back to Tampa fl to business and noticed that the only way they could do that was by contacting Swiss air headquarter for approval. When I asked why is that since I fly a lot and never seen anything like that before one of the lady's there told how Swiss air left all of their front desk powerless and all decisions must be made by headquarters."
Contra: "When we finally arrived in Tampa. It hook them an hour and a half to get are bags out. I honestly doubt I'll ever fly Swiss airlines again. Ever. Absolutely the worst experience I've ever had flying. Ps the crew on the plain ware a lot nicer and more professional the people on the ground."

Contra: "flight and luggage deliver delayed. Missed meeting as a result"

Pro: "A+."

Pro: "The flight had a delay but managed to (partially) make up for it."
Contra: "Boarding was a little slow. Perhaps it would be nice to more explicitly explain to people how to more quickly stow their luggage and then sit down in order to let other people through. The seats felt a little more cramped than usual."

Contra: "SWISS always turns on the air conditioning too high on intercontinental flights. It is HOT inside the cabins. The entertainment system is very outdated, small screen and old and used hand set. Claiming to be a premium airline is unfortunately very overstated if you are unlucky to catch the old business class planes. Only few have changed to the new versions (777s) - Make sure to catch those."

Pro: "Attentive crew offwring water frequentlyflight"
Contra: "Flifght was far from full and I am small.so the very tight seat configuration was not a problem."

Pro: "Flight attendants not friendly, constantly bumped me and never excused themselves. Food not so good and temperature too hot this flight. I was constantly putting on and taking off my jacket. Movie selection seems to be going downhill also. All that being said, I'm grateful for every safe landing."

Pro: "The crew members were polite and efficient."
Contra: "There was no climate control. Our rows were freezing cold. People were wearing coats and blankets. Four or five rows up it was warm. My husband asked for more heat and the stewardess said she would turn it up, but nothing happened. Cold air blew out of the ceiling vents for the entire flight. When we reached our gate, we then waited in a long line to have our passports and boarding passes checked again. There were several Swissair crew members, but only one person to check all of the paperwork for economy. Then another long line to show our boarding passes again, while the business class entrance remained unused. Swissair needs someone to manage this better."

Pro: "My wife got travel sickness and the crew was very very nice to help her out by offering her a place to lie down and other offerings"

Pro: "The crew on Swiss Air is very welcoming. The food was pretty good and there was frequent beverage service, so you don't get dehydrated like on other airlines."
Contra: "The seats decline fairly far back into the next seat. As a result, some of the passengers got agitated if they do not go with the flow and decline like dominoes. Both legs of the flight we had the people seated behind us kicking and shoving our seats. One gentleman was kicking my seat for a couple hours and made a scene on the outgoing flight. The stewardess addressed the gentleman and explained that I had to decline my seat because the seat in front of me was declined. My knees were jammed into the seat in front of me, so every time the gentleman kicked me, it not only hurt my back, but my knees. The couple behind us on the return flight jumped the line to get onto the flight, kept kicking our seats and then pretended they did not understand when we asked that they stop. I think the pilot should address the issue upfront so this toddler like behavior does not go on. I am not sure if it is common behavior, but not something I have experienced on an American carrier."

Pro: "I loved the timing of my connecting flights. Just enough layover time."
Contra: "There is no entertainment on this flight."

Pro: "The flight itself was good, smooth."
Contra: "I had requested a special meal for dietary reasons but it was not available. The flight crew did make some effort to find me something I could eat."

Pro: "Everything."
Contra: "Nothing."

Contra: "The handle of the pull-stick that slides into the suitcase was broken off with the pull-stick sticking out of the TUMI suitcase. Used a pen point to release it and get it back into the suitcase. No handle so it was impossible to drag the suitcase. The ground personnel representing Swiss Air at the Boston Baggage carousel was a novice, had never filled out a baggage claim form before. Told me they would phone me. I am a bit skeptical about this claim. Not sure if it was Swiss Air of the local ground personnel who damaged the suitcase."

Pro: "Onboard crew was great and communication was excellent."
Contra: "Gate communication was poor. Delay poorly explained. Boarding process very confusing."

Pro: "the crew members were patient , helpful. Food presentation and taste were good."

Pro: "The crew on my flight were the best crew I have ever had in the past ten years. They handled a conflict of a difficult passenger that was sitting in my seat instead of her assigned seat with the utmost professionalism. They were very kind overall."

Pro: "The Airplane was good and the crew was very helpful."
Contra: "The route from Bucharest to Istanbul could be shorter and the way from the airplane to the airport could be through the jetway not through the uncomfortable buses."

Pro: "The crew did their best. The company, the policies, the times ... a different story."
Contra: "Stop boarding pets on a transatlantic 11.5 hours long flight - if the owners are nuts (although they swear they love their pets) air companies must be more responsible. The first air company that will refuse to cabin board pets will be my only company to fly for the rest of my life. Sometimes, saying NO is the right answer."

Pro: "Very professional !"
Contra: "The first coffee given at the beginning of the journey,was very good,(which is in general unusual during the flights), but the one given at the end of the trip was bad."

Pro: "The service and food are always fantastic. The staff really goes out of their way to make you feel welcomed and comfortable. The ticket price was fantastic too!"

Contra: "Free wifi"

Contra: "My luggage wheel was broken which means it was handled badly even when I flew business class!! Seats of other business class are more comfortable"

Pro: "Onboard service was good -breakfast served was good."
Contra: "The seats are somewhat uncomfortable but OK for only a 1 h and 40 min flight"

Contra: "Dismal customer service"

Pro: "The plane :)"
Contra: "After a tech problem that kept the flight on the ground .. The rebooking staff were awful"

Contra: "I like the food and the service."

Pro: "Better than all others at this time."

Pro: "For once, on time departure. Quick boarding. Courteous service."
Contra: "Cabin a little too cold for passengers around me."

Pro: "Everything was ok. I will be happy to fly again with With Terkish Airlines"

Pro: "Always excellent"

Pro: "Earlier the dinner was served early in the flight and light breakfast before landing in a 5 hour flight. They are miser now as just serve one late dinner after 2 hours in flight."
Contra: "As above"

Pro: "Nothing"
Contra: "Clientele on plane are junky. The crew is rude. Boarding is chaotic. No information about delays or why things are taking so long not shared. Planes feel old and dirty. Strongly do not recommend."

Pro: "On-time departure. very polite and friendly staff and we got there fast!"

Pro: "Quality of Service"
Contra: "-"

Pro: "The seats reclining not only the back. The food very tasty."
Contra: "I think finding a way to empower the crew to explain to passangers who took the extra seats ( some up to 5 per person) the entire 12 hours, that they must switch at some point if asked. There weren’t willing to do it on their own( being civil is a learned skill) and refused to allow someone else to take a nep on the extra seats as if they had paid for it."

Pro: "I like crue"
Contra: "3 days travel instead of 1 , WTF?????...."

Contra: "The flight arrived late and Tipton Long to depart."

Contra: "Call or sms passengers . Waiting 4 hours and nobody at onboarding counter is not acceptable Plane acilities and meal under any expectations"

Pro: "Great seating & service"
Contra: "Non stop talking people behind me!!!!"

Pro: "Nothing. The flight never happened coastumwr service was very bad"
Contra: "The were not very helpful, I lost the plain and they refuse to change my dates. I am I elderly women and they took advantage. I was force to by one more ticket when I live from I very small income. So know my 3 months social security I have to pay the new ticket. No mony left for food or my medication."

Contra: "Lost the bag and will return it . Still discussing with them after five days. Promising to deliver each day but then not doing it. Miserable experience and do not recommend using this airline."

Pro: "The rear exit of the plane. The cabin crew were very attentive, almost too much. I brought my cat and she didn't get to sleep much. I appreciate that the attendants wanted to visit with her and give her their attention but it kept her from sleeping and woke me up. Since she had no proper place to use the bathroom she needed to be sleeping to keep her body clock in order."
Contra: "HOT AIRPORT AND PLANE...no overhead fan on the plane to cool off. Food not very tasty. My seat was switched after it was reserved to accommodate another passenger without my knowledge. The reason was not a valid one."

Pro: "food"
Contra: "leaving late"

Pro: "We liked how easy it was for English speakers - English announcements, English-speaking attendants, good signage at airports."
Contra: "Our luggage did not transfer in Istanbul (1 hour layover) and didn't arrive in Warsaw for nearly 48 hours (actually 45 hours)."

Contra: "I was at the gate for my flight from Istanbul to Bucharest but 25 minutes before departure I noticed that passengers were lining up at a different gate so I asked what happened. I was told the flight had departed even though it was still 25 minutes before flight time. I then had to go to ticket sales where they charged me $425 dollars for the 80 minute flight to Bucharest. In the US, I would have been put on the next available flight fee of charge. I will never fly Turkish Airlines again."

Pro: "Add good airline to Atlanta to eu"

Pro: "Overall services include catering. Flight attendants were very kind"
Contra: "Limited leg space. Boarding process at Mumbai airport was very bad, not at all systematic and arranged."

Pro: "Everything"
Contra: "Nothing :D"

Pro: "The food tasted great. The crew are very friendly."
Contra: "The seats are kind of small"

Pro: "The food was amazing."

Pro: "The crew was nice."
Contra: "We were in the plane over Istanbul airport for more than half an hour because we did not have the permission to land. That put a lot a pressure on us because we had less than 20 minutes to catch our connecting flight to US."

Pro: "the crew"

Contra: "On the San Francisco to Istanbul flight the food was a bit greasy. Otherwise good service from crew and company."

Pro: "The entertainment was great Wifi at the terminal was great"
Contra: "Boarding was a nightmare, no lines were formed, people were not kept in order People were boarding with oversized luggage and it was allowed by the crew People were talking at a very loud voices across the cabin and staff never intervened Many people were standing during the landing and were opening the overhead compartments, staff never intervened I am allergic to cheese and there was no replacment"

Pro: "Turkish Airlines still my pick for long haul flights. Stand outs are the meals followed by attentive crew. IFE also very extensive"

Pro: "The service and entertainment!"

Pro: "It was a smooth flight. The meals were relatively tasty, and the in-flight entertainment was fun."
Contra: "Having been impressed on recent overseas flight using Turkish Airlines, I thought the standards they had previously practiced would have been implemented. Unfortunately, there were several customer service disappointments, from forgetting to include dessert with my and my daughter's meals to being made to wait nearly an hour for the interactive screen to be reset. And not a sincere apology or effort to resolve the problem."

Pro: "The crew, landing before scheduled, wonderful, delicious food. Good pillow and linens."

Pro: "The food and the boarding was fast."
Contra: "Everything was great."

Pro: "It was nice to receive a meal on such a short flight."

Pro: "I love the touchdown, of the smoothest ive experienced. It was a long journey but a comfy one. Great job turkish airlines."

Contra: "YOU destroy the traveler Luggage at this trip and there is some items missing . Thank you"

Pro: "Comfort, good quality meal, on time"

Pro: "Really amazing service."

Pro: "Is the number six flight with Turkish Airlines and what an amazing company. Great food, great staff, just an overall quality company."

Contra: "Baggage handling was rough. Dented one new bag and broke the buckle on another."

Pro: "We hardly saw any member of the crew. They were in the back, in a closed area, chatting among themselves."
Contra: "Serve at least one cup of water. It was not offered, nor available."

Pro: "Excellent dinner"
Contra: "Breakfast was dreadful"

Contra: "Strike delay. Very poor food. Cramped chairs. I flight entertainment"

Pro: "Ground staff"
Contra: "More baggage checking counters."

Pro: "The crew was not grntle"

Contra: "The seats aren’t comfortable, the entertainment system is finicky, not much leg room."

Contra: "As so often with Alitalia the flight was delayed by 1 hr 20 mins"

Pro: "Peu de place pour les jambes Équipage très sympa"
Contra: "Plus de place pour les jambes mais vol rapide donc Ok"

Contra: "Um avião velho, com estrurura ultrapassada de entretenimento poderia ao menos ter uma comida um pouco mais adequada e espaço para as pernas compatível com as aeronaves atuais."

Pro: "Good service"
Contra: "Disorganized confusing boarding process, tight seats in coach."

Pro: "All flights on time"

Pro: "I liked the explanation given by the pilot when we finally got our seats on the plane. Apparently one of the computer racks wouldn't switch on, so they changed some other computer racks, and then the delay was two hours so he decided we could go flying without the broken bit. No doubt they'll be having another attempt to fix it during the next delayed turn around, or he'll phone up tech support and do a factory reset."
Contra: "The crew called the gate, allowed the entire flight to pass through the gate and then as we stood in the boarding gang way told us the flight had been delayed by the captain but they did not have any more information. We were then held for 2 hours sitting on the floor because the crew had taken our boarding cards and didn't want us to return to the terminal. At least I didn't pay for any upgrades as that was a just sitting on the floor closer to the plane. Funny how the plane miraculously got better when people started to talk about compensation!"

Contra: "We were traveling with my 94-year-old grandfather who needed wheelchair assistance. And it took the 4th person I asked to get any assistance. The very first Alitalia person I tried to speak to was the very worst. Though her job was to check people in, she said she couldn't help me and to go to another counter. When I asked if she could please at least make a call to get a wheelchair (my grandfather was at the airport entry and couldn't walk) she made a terrible face, threw the papers on her desk around and said I had to go to another counter. When I went to the counter she pointed at, I was told again I would have to go to another counter. No offense to dog owners, but the animals that were traveling received better assistance."

Pro: "we arrived on time, left on time. The crew was nice and looked after everyone."

Pro: "Nice entertainment, good food and staff"
Contra: "Arms rest pretty smalls"

Pro: "Crew was pleasant"
Contra: "Boarding started 20 minuets late"

Pro: "Crew was pleasant there were many seats vacant"
Contra: "Flight boarding starte 25 minuets late"

Contra: "Because the flight was one hour and a half late"

Contra: "horrible seat ergonomic"

Pro: "Ok ok."
Contra: "Our bag out of luggage was missing and more than 24 hours there was no action. We were left helpless as due to Easter everything was closed and could not arrange any alternative."

Pro: "The easy transfer from incoming London flight to the connecting flight to Tirana without leaving the airside area of the terminal"
Contra: "Not being able to purchase any food, wine or hot drinks on board. It doesn't seem such a difficult or costly service and most other airlines appear to manage it."

Pro: "Everything was great except that our srtoller was nos given back in our stop in Rome and we needed it badly."
Contra: "Everything was great except that our srtoller was nos given back in our stop in Rome and we needed it badly."

Pro: "Alitalia gets a bad rap, but I thought this flight was excellent, and a comfortably way to travel the 13 hour flight from Rome to Los Angeles. Cabins recently refurbished on 777 thanks to Etihad Airways investment. Food, and plenty of it, was excellent. Wide selection of wines. Choice between freshly made American coffee or Espresso (from Lavazza). Lie flat seats are way more comfortable than KLM. Esoteric selection of documentaries and Italian movies. Leather seats and color scheme is elegant. Also, business class lounge (Alitalia House) at Rome Fiumincino serves delicious freshly cut Italian cold cuts, cheeses, pastrries, and has an actual barista vs a machine. You don't get the sense that they are cutting corners, which is probably why the airline keeps losing money, but that is to the benefit of the traveler (for now). Service friendly. For nonstop to this part of Europe, or for connections to Southern Europe, it may be my number one Skyteam choice."
Contra: "Check in is extremely unorganized and long lines at Sky Priority, but someone finally directed me to the VIP check in in the back, which you can use if you are flying Business Class or have Elite status. This was not indicated anywhere, though, so make sure you ask or look for it if there is a long line at check in. Then, the gate is very, very far. Not sure why they had me check in at Terminal 1 as the gate is in Terminal 3. Make sure to allow for plenty of time, and maybe see if it's possible to check in at Terminal 3, which may well save time. But for a 14-hour flight in total comfort, the trade off was worth it."

Pro: "The helpful crew on the ground in athens"
Contra: "Delay, change of gate, crew on ground helpful but crew on board was not polite at all."

Pro: "Crew was ok.."
Contra: "Legroom inside the aircraft is too small. Salted and sweet snack options including cookies. This is on a two hour flight. Very uncomfortable journey"

Pro: "Everything else was excellent."
Contra: "There was no entertainment on this flight"

Pro: "Friendly staff"
Contra: "No free food, even drinks need to be paid."

Pro: "I had not flown overseas in so long that I had forgotten how nice flying could be. The flight attendants were especially attentive and helpful. Not only did we get a "free" meal, but it included white or red wine if desired. I felt like I was experiencing what flying used to be like in an earlier time."

Contra: "Entertainment options are very limited Check in is slow and the counters are not always open like in Delta. Food quality is very low"

Pro: "Nothing..."
Contra: "Late boarding Rude crew Bad service Lost my luggage"

Pro: "Almost nothing"
Contra: "- Rude crew - Uncomfortable seats - Broken seats - Missed our order for Vegan meals"

Pro: "I didn't"
Contra: "The flight was only supposed to take two hours but instead they sat around for another hour and a half or so and then there was so little leg room that my knees even if I was all the way against the back wall showed into the seat in front of me so bad that I had to stick them out in the aisle and said crooked and then my seat would not latch"

Contra: "Delay! I missed my connection! Had to spend a night in Rome! Had to be late to work Monday morning."

Contra: "poor communication always, always late departure, seat space so small it baffles the mind on a long flight that they cram people into the plane in such a way"

Pro: "Nothing"
Contra: "Food quality was awful, no entertainment whatsoever and the smallest seats I have sat on. Legroom is extremely tight"

Pro: "Once arriving in Rome, the agents were very helpful in getting us a hotel for the night. However, at that point, it was very late and we had to wait for everyone else to be accommodated as well. It would have been a better process to have allowed passengers more information prior to arriving in Rome at 22:00"
Contra: "We missed our connecting flight to Palermo. For hours before, while we were stuck at Heathrow, we had little to no information as to what would happen once we landed in Rome. We were traveling with two small children and this was extremely frustrating and tiring."

Contra: "HORRIBLE seats. So unbelievably uncomfortable"

Contra: "They could offer some coffee."

Pro: "My checked bag did not show up in Prague"

Pro: "Nothing"
Contra: "Everything. Paid premium economy, didn't even have milk for coffee, seats were horrible, food was mainly bread. Old entertainment. Snappy staff. Would never recommend this airline to anyone!!"

Contra: "Plane was late, so I had to rush for a connection in Rome."

Contra: "No room and very uncomfortable"

Pro: "In Business, staff excellent and hot food okay."
Contra: "Connection time in Milan airport. 45 minutes from landing to departing. Only 10 minutes from landing to be at departing gate!"

Pro: "Check-in was great both coming and going."
Contra: "Food was easily the worst I've ever had. Staff were courteous but not friendly on board. Boarding in Rome was a free for all. Seats were extremely cramped. Bathrooms were not kept clean. The coup de grace, probably not Alitalia's fault, but JFK"s , we sat on the terminal after we landed for 45 minutes waiting for a place to park the plane."

Contra: "Worst airline company ever. Lost my baggage for 4 days although a friend of mine on the exact same flight with me received his. I'm on a snowboarding trip and they lost all my gear and basically made it impossible to enjoy my vacation. I sent 3 emails and no one has contacted me yet! I agree that these things might occur but the airline has to take responsibility for their mistakes and address the issues. WORST airline I've been to, if you are thinking of using it I double insure everything and don't count on them to be responsive!"

Pro: "Nothing"
Contra: "I had to book a separate $1500 flight"

Contra: "Old airplane. No entertainment at all. The lugage remain in the airport and didn't arrive at destination."

Pro: "The food was very good and the crew was very nice."
Contra: "Boarding was an hour before take off."

Contra: "1. absolutely disorganized boarding, 20 minutes waiting for 3 relaxed passangers to join a crowded bus 2. absolutely disgusting business class, narrow seats, little space"

Contra: "My wife and I were slightly late to our return flight to Boston. When we arrived we were told that we would not be able to board because of our need to check a bag. We have the same bag that we have flown all over the world without the need for checking. Seems like it would be wise to indicate that Alitalia does not follow industry standard for checked bags when purchasing ticket. We were forced to purchase entirely new tickets for our flight back home, this is an unacceptable business practice. The up charge on the late purchased ticket was outrageous and we were sat next to the toilets which was disgusting!! I would appreciate a phone call from a representative of Kayak or Alitalia to discuss. Thanks Jeffrey Baker 207 739 9487"