Curățenie zilnică, instalare a filtrelor HEPA în cabine pe zborurile către Venetia
Wizz Air a renunțat la taxele de anulare și modificare pentru zborurile către Venetia. Verifică politica pe site-ul de rezervări.
KAYAK este un motor de căutare pentru călătorii. Asta înseamnă că noi căutăm prin tot internetul pentru a găsi cele mai bune prețuri pentru utilizatorii noștri. Cu peste două miliarde de căutări procesate anual, putem afișa o varietate de prețuri și opțiuni pentru zborurile către Venetia.
Funcționalitatea Prognoza prețului folosește date adunate de-a lungul timpului pentru a afla dacă este probabil ca prețul pentru un zbor către Venetia să se modifice în decurs de șapte zile; astfel, călătorii pot știi dacă ar trebui să mai aștepte sau să rezerve imediat.
KAYAK Mix te ajută să combini bilete de avion doar-dus, astfel încât să plătești mai puțin decât ai plăti pentru o călătorie dus-întors. Ai putea zbura, așadar, cu o anumită companie aeriană către Venetia și cu o altă companie la întoarcere.
Câteodată, datele de călătorie nu sunt bătute în cuie. Dacă perioada ta de călătorie poate varia puțin, funcționalitatea „date flexibile” îți va arăta toate opțiunile pe care le ai atunci când zbori către Venetia, cu până la trei zile înainte/după datele tale inițiale. Astfel, poți alege zborul care îți convine cel mai mult.
Notele conform evaluărilor din partea clienților KAYAK
Pro: "Everything was great."
Pro: "The little details...slippers, nice meal, foot rests, deep carryon bins."
Contra: "Legroom, too tight. Attendants blocking lane unable to reach restroom, entertainment didnt work."
Pro: "Roominess of the business class seat and cabin, they provide a good seat and comfort is good for medium haul flights"
Contra: "The food, Turkish airlines dish up the same stuff all the time, lack of selection and in getting tired of it. Very middle-eastern fare"
Pro: "The flight was quite good, with pretty tasty food, plenty of food and drinks, chairs reclined quite a bit, little extra and gifts for kids, slippers, socks, ear plugs."
Contra: "Boarding prices very disorganized. No announcements and a crowd sprig where everyone just pulled at the gate. Very few announcements in general."
Pro: "All fright attendants were so seriously working in any occasion. All pilots Of my flights were excellent, their taking offs and landings were very smooth. I was very comfortable all the time."
Contra: "Had a layover in Toronto. From Toronto we flew to Istanbul and then Venice. While waiting in line to board in Toronto, I was told my carry-on luggage was too big and needed to be put under. I asked MULTIPLE times where my luggage would be- either Istanbul or Venice (final destination) and EVERY time I asked, I was told my luggage would be waiting for me in Venice. Once we arrived in Istanbul I asked AGAIN if my carry-on luggage was here or if it would be in Venice and I was told it would be in Venice. Once we arrived in Venice, my luggage was nowhere to be found. The lost luggage crew (and 90% of the people in Venice) were completely rude and acted like we were a huge inconvenience for them. (I've heard that many Europeans cannot stand Americans, but we were not being rude or obnoxious at all to anyone- we just wanted a quiet, romantic vacation.) So safe to say that it was an extremely rough start. We were in Venice for the Glass Art Society Conference in Murano and due to my luggage being lost, had missed the first day and a half, therefore wasting hundreds of dollars. Luckily my boyfriend's phone worked in order to spend our first two days of vacation (not to mention the amount of money spent on international calling costs) tracking down my luggage, but again dealt with completely rude people who barely helped us with any answers and even hung up on us multiple times (and I'd like to add that despite my frustration, I made sure that I was not speaking rudely one bit). The best answers we received were from the people at the Istanbul airport who told us that Venice received my luggage hours before I even called Istanbul- which I do not understand why the Venice airport did not tell me this because I spent all day speaking with them. Once I called back the Venice airport to confirm what the Istanbul airport told us, they said (once again rudely) that they called me on my phone but did not answer (which I already told them that my phone did not have any service and to call my boyfriend's phone number). So to sum up: I will never be flying to Venice ever again."
Contra: "There was a long line at the very hot sleeve leading to the aircraft, in Istanbul. If the ground team know that this is the case they should slow down the boarding at the gate. The sleeve at the destination, Venice, was air conditioned"
Pro: "Everything was great"
Contra: "Increase entertainment options but it was still great just need more latest music"
Pro: "The flight was on time, the food was good. Nice selection for onboard entertainment. The plane was very clean."
Contra: "1. The boarding process at Istanbul airport was horrible. No one could speak or understand english. My father was on a wheelchair and he was the last one to be boarded on the plane! There was so much confusion - some people wanted me to go separately from him, others wanted him to walk down the stairs on his own, etc. etc. There were hardly any announcements for people with special needs. Generally they are allowed to board first as they need more time to settle. I could barely find overhead bin space for his stuff. 2. There were several remote controls broken on the plane. A lot of people had to suffer through a non working entertainment screen. 3. One of the hostess was hardly listening to anything I had to say. She seemed to be in so much of a hurry and had a very bad attitude."
Contra: "My Miles&Smiles were not added to the trip."
Pro: "Great service!"
Pro: "Excellent employees from check in desk to flight attendants"
Contra: "Food quality was medicore"
Pro: "Rickety old plane. No WiFi. USB charger not working."
Pro: "The best airline to Europe! Period! Boing in the new 777 and has very comfortable seats with plenty of room for your feet even in economy class. Huge number of movies and TV shows. The food is excellent. Only missing part is to have some candies or chocolates for the 13 hour trip for San Francisco to Istanbul. You can not beat their price. Crew is very friendly and helpful at the same time. Slippers and socks they give you in economy class + cotton blanket of course make you feel you are 1st class traveler. What else? You name it and it is there. Will fly again with Turkish airlines."
Pro: "In economy class,was the best space and service I experienced so far! I was surprised by the level of service!"
Contra: "It was too warm and the seats had very little legroom"
Contra: "Coffee ahould have been served sometime before landing and not in the middle of the flight when everyone was asleep. Entertainement options were practically zero"
Contra: "Absolutely packed flight with little to no space for leg room. Flight was unconfortanle for such long duration of time."
Pro: "One of the best airlines. The Boring team in Cluj was really pleasant and courteous"
Contra: "No subtitles in foreign languages"
Pro: "Turkish Airlines had new planes with a decent amount of leg room between the seats."
Contra: "I booked the seats really early and did not book the last row before the lavatory, but that's where we were assigned seats."
Pro: "Business class experience was delightful"
Contra: "Indian and Pakistan movies were missing from entertainment channels"
Pro: "The quality of every aspect of this much shorter flight on a smaller plane was not diminished from the good experience we had on the overnight leg of our journey on a bigger plane. This has not been our experience on some other airlines."
Contra: "No complaints"
Pro: "They run a quality airline, inexpensive and a lot of direct flights to a lot of locations."
Contra: "This flight was a terrible experience and the longest day of my life!! That having been said, Turkish airlines had little control over most of it. I could tell the staff was just as tired of the long day as I was, but they held it together and performed adequately. I thought we were all going to die on the landing! I don't know what happened, but I was waiting any moment for the 777 to just roll and go up in flames! It took 1 hour and a half to get our checked bags. Don't know if there is a way to speed that up, but it was the icing on the cake after having spent 16 hours on the plane."
Pro: "Nothing, sorry!"
Contra: "The middle seat that I got. The first 30min the plane was super hot plus it was very hot outside. When I boarded the plane, I asked if there were any exit row seats open. I was told no. I sat down 5 rows or so behind the exit. 15 min later the attendant started moving children from the exit rows to different seats. I raised my hand to be placed in the exit row but was ignored. The flight attendants were slow and rude. I asked for two white wines with my food, and was looked at with disgust. I was told that I can have one, and when I finished it, I could have the second one. I said ok. Well 30 MINUTES later I touch the attendant button and no one came. Finally after 5 min someone came to take my order. She quickly came back and said they were out of wine. This was a very disappointing flight."
Pro: "Service and food"
Pro: "Crew was very helpful and nice."
Contra: "Service was bad. Long and uncomfortable flight!"
Pro: "It was a short flight but they still fed us and supplied beverages. So many airlines do not do this or charge you for everything!"
Pro: "Although flight left a little late, it arrived ahead of schedule. Planes have been upgraded with better entertainment and are more comfortable."
Contra: "Online checkin was challenging since I had to find out my Istanbul address. Also, first 2-3 hours of flight were very rough & we didn't get any water (very important for long flights) until we had been on the plane for 3 hours."
Pro: "Everything was great. All staff were very pleasant and attentive. Really liked their customer service."
Contra: "The chairs in economy line were uncomfortable after a couple of hours. It was really hard to sleep."
Pro: "Aircraft good, crew members respectful, food was good."
Contra: "Confusion delayed takeoff by 1 hour or more. Staff at gate had an issue in their system. They let others after me on the flight but said would be missing luggage. I said that is fine. Ten minutes later they said they would not let me board. I spent no less than 4 hours trying to get out of the airport-- waiting for visa and then through customs. Every Turkish airline desk took a long time and I was sent to at least 4 Turkish airlines desks. It is all a mess. So I am one day delayed in my arrival to my destination. This has been so frustrating!!!!!!!"
Pro: "Very professional, helpful staff. Clean plane. Great entertainment selection."
Contra: "Nothing to complain about honestly."
Contra: "The transfer at Istanbul airport was somewhat chaotic and disorganized."
Contra: "They don't speak very well English"
Pro: "Luggage left in Istanbul due to short connjection was delivered to my home the same evening. Check in was simple and quick."
Contra: "Seats too close together on A330 airplane, entertainment console difficult to use and flight attendent did not have patience to explain how to use it, ran out of main course and remaining chicken course was too spicy to eat, flight from Singapore was delayed in takeoff making it very difficult to make connecting flight,"
Contra: "I missed my first night of a booked hotel and activities, and I wasn't refunded for all of it."
Pro: "I look forward to flying with Turkish Airlines in the future. Thanks for a good trip."
Pro: "Seat reclined more than some. The food was really good!"
Contra: "No lemonade. There were a lot of steps of security at the gate."
Pro: "Unfortunately for Turkish A. the plane was less than 1/3 full...tourism to and from Turkey seems to be way down for a number of reasons. That made it spacious coupled with a relaxed pace of passengers and crew. The lunch served was quite tasty and satisfying. No hassles about carryons weight or size. Electronics aboard seemed to work fine for those interested."
Pro: "The food, the service and entertainment!"
Pro: "The Crew was nice to us. Especially on our flight back they had ran out of Chicken, I told the attendant that my boyfriend does not eat meat, and a few minutes later he came back with some chicken."
Contra: "Boarding took extra long, we went through 3 filters of security, which I can understand, but it was very long process."
Pro: "SEE above"
Pro: "Food was very good. Was surprised we got a meal for a short flight"
Pro: "The crew was extremely polite and pleasant. We felt welcomed and taken care off."
Contra: "It was an old plane and it was not possible to see the tv monitors."
Contra: "We reserved the seats we wanted on all our flights. On every leg of out trip Turkish Air reassigned us to very poor inside seats without notifying us. I will not fly Turkish Air again."
Pro: "Great food."
Contra: "Nothing. It was very pleasant."
Pro: "Inflight service"
Contra: "Boarding process was still chaos and unorganized, we left 20 minutes late"
Pro: "Nothing to rave about"
Contra: "Long bus ride in Turkey from gate to plane. Istanbul airport felt uninspired."
Pro: "Nice new plane, decent food, friendly staff, incredible selection of movies. Appreciated the fact that the cabin wasn't freezing for once."
Contra: "Terrible, slow checkin process. Some people treated the checkin counter as their personal therapist, coffee house, I don't know what.., they held up the line for ages and staff was doing nothing to speed them up and move them along."
Contra: "No food on board, very poor services but punctual"
Pro: "Overall, I can’t complain. The take off and landing was peaceful"
Contra: "The food could’ve been better. The wait time at Abuja needs lots of improvement. It was the worst part of the trip"
Pro: "Safety of aircraft"
Contra: "Parents called as soon as the delayed flight caused the young teen to miss her flight, Lufthansa operator verifies only by phone that young teen had a seat in the next flight, UNTRUE! She was ignored at counter, mr. M. Meindle told her to step aside and it was not “worth arguing”! The people she sought direction from, are the ones that left her confused and ignored. Shame on them"
Pro: "Fabulous Stuart’s."
Contra: "1h of delay .... is inadmissible for the price what we are paying for the tickets..."
Pro: "Friendly staff. Free drink and snack. Comfy seats and very easy boarding process"
Pro: "Great amount of legroom, snack given even though < 1hr flight"
Pro: "1.5 hour flight, on time and all that one should expect from a good airline."
Pro: "The food and drink were the only two enjoyable moments of this flight."
Contra: "The crew in Cluj airport could not care less about getting the plane boarded and departed on time. For 20 minutes crew stood around in the airport talking to each other and using their cellphones. Finally the transport bus was loaded only to have the bus driver get out, and talk to another employee while simultaneously using his phone. No information was given for the delay and the plane was boarded at time of departure. This careless and unbothered attitude resulted in a missed connecting flight for my partner and I. We were completely unassisted by crew on the plane and ended up having to wait 24hours for our next flight home. Absolutely disgusted by the service provided from Cluj to Munich. I would seriously consider another airline before booking again with Lufthansa for this route."
Pro: "After the first flight on the incredible new plane, this was a disappointment. Plane seemed old and dilapidated."
Contra: "See above"
Pro: "Flight attendants and flight crew knew their jobs."
Contra: "Evacuating Concourse Z. Absolutely no announcements on what to do or expect when the security threat was resolved. Awful procedure for getting through security scanning the SECOND time."
Pro: "Had ridiculously long bus ride from terminal to plane. Plane was parked on the outer reaches of the airport. This happens far too often on Lufthansa when connecting in Franfort. Build more gates!!"
Contra: "Business clsss sweats on A321 were coach seats with the center seat left empty. Not sir it is worth the higher fare."
Pro: "Nothing this was a nightmare."
Contra: "We missed our connected flight because or flight was delayed... this does not make any sense. If the flight is delayed, there should be proper high priority check in and bus transport implemented so we arrive at our gate on time. Me and the 2 other passengers had zero chance to arrive on time and were at a loss of breath. And i paid for my selected seats to which i am asking for a refund because what happened was unacceptable. When we addressed our concern, the lufthansa employee told us that u cannot have buses for all the passengers in a situation of a delay.... unacceptable.... how is this the client's fault to miss a flight due to a delay?"
Pro: "Very friendly crew"
Pro: "Loaded plane from both ends, giving fast boarding time."
Contra: "Limited entertainment on this short flight."
Pro: "Fast boarding."
Contra: "The usual flight discomfort, but the seat in front of me was broke. The person in it struggled to stay out of my lap, which I appreciated. The connecting flight had a non-functional screen and the reading light broke and flew across the cabin."
Pro: "Loved the snack choice"
Contra: "No complaints"
Pro: "So because of tge traffic and snow i got at the airport 25 min before the departure of my flight...but when i explained my situation every employee tried their best to help me in getting on the plane, by even opening the gate for me!! They were very helpfull, fast and efficient. Thanks to their kindness and efficiency i was able to get on the plane and see my family at home. I am verry thankfull to all the staff for it!"
Pro: "On time"
Pro: "Friendliness of staff Efficiency"
Contra: "Overall a very good service and no complaints but if In House entertainment was provided it would enhance the experience."
Pro: "The entertainment options were great, The plane was very clean and the bathrooms was HUGE!"
Contra: "uncomfortable seat, off set from the seat in front of me so my entertainment screen was at an odd angle to watch. Food was ok but they had a sauce on the chicken that was not very appetizing. It actually made my wife sick and lets just say she did not keep her dinner. Also, I asked for a scotch after take off and it was a small shot and after dinner I asked for another and it was just a whisper. It did not even cover one ice cube. It would have been nice to get at least a full shot."
Contra: "The food. I don't eat many food and the wasn't much selection."
Contra: "No difference between Business class and main cabin."
Pro: "The crew was friendly. The seats were comfortable. The pilot was fantastic and explained things we were passing as we flew over them"
Contra: "Boarding was very disorganized in the gate area. Two lines just kind of smooshed together. Boarding at the plane was also a hot mess because you could enter from the front or back of the plane and people in the very back that entered at the front had to shove past people entering from the back moving toward the center of the plane."
Pro: "It was ok"
Contra: "The legroom was awful, especially for a nine-hour flight. The video screen kept rebooting."
Pro: "I LOVED the Crew. Exceptional! Polite, accommodating, kind, friendly. Just wonderful. The food was pretty good too! The entertainment was great. I loved that the toilets were in a separate area downstairs! The flight was overall pretty comfortable. The cabin temperature was also great, not the freezing temperature found on American planes. Thank you LUFTHANSA!!!"
Contra: "The flight was late boarding and late arriving in Munich. I had a connecting flight to make and that was a harrowing experience. I had no precedence offers the other passengers in deplaning. I was given no help in making my connecting flight. I had to queue up for border control. I had to go up and down numerous escalators. I was stopped by a policeman asking for papers which I had already given to border control. I had to take a train and change terminals. My connecting flight was departing from the farthest gate possible in the terminal. I was running the entire time, and I barely made it. Had I not been running, I would have missed my connection."
Pro: "Only the fact that I got lucky with a exit seat with leg room. That's it."
Contra: "There was no update on the status of our connecting flight. The pilot gave an update of other flights except for ours but it caused a bit of confusion. Some people even had to missed there flights altogether! Lufthansa, from the 4 times I have flown with them always seems to be late with no sense of urgency. Ultimately after arriving in Venice, I get an email that my bags did not make it, yet I was told by the boarding agent that the plane was still loading our bags."
Pro: "Nice staff...."
Contra: "All good"
Pro: "Price was right."
Contra: "Just as bad as on any other airline these days."
Pro: "good atmosphere at the terminal"
Contra: "Workers at the stores in the airport. The money confusion. best to use credit card not euro... a bit sneaky giving a euro and getting back Polish moneys..."
Pro: "Main issue was the food was not as expected, it was a problem with kids food. Entertainment was also with No update movies, more of them classic or old."
Pro: "Munich airport ground crew did an exceptional job to transport pasangers From delayed flight from Lviv."
Contra: "Every thing was very proffasionally managed with very good customer service and smiles."
Contra: "Bathroom was at the back of the plane and the drink service was slow so I had top wait overt half an hour to use the bathroom; I was in row 4."
Pro: "The food was good, and crew came around several times to offer drinks."
Pro: "From Munich to Toronto, it was great, especially being seated where I wanted, the window. I was able to watch great movies too, and during a 9hr flight, thats really nice."
Contra: "The food could be better. Too salty. But it is better than nothing and it was hot! So that was good."
Pro: "Allowing people to cut in line No security No help Nothing dine"
Contra: "No communication No concern Hot tired hungry"
Contra: "We had to take a bus from the gate to the plane, it took forever to pick us up, and then drove so far getting to the plane, we felt like we must be driving all the way to Venice!"
Pro: "I appreciate the taxi, in Munich airport, to my next connection."
Contra: "I disliked the late departure."
Pro: "Short flight"
Pro: "Coffee was excellent"
Pro: "The flight crew was friendly and attentive."
Pro: "Great crew. Comfortable seats on plane. Stayed on time."
Pro: "Everything is great. The airplane, staff, and their terminal at the airport"
Contra: "I can't find anything bad about me experience with Lufthansa."
Pro: "Everything.... The food was great. Vegetarian options! Korma? Mm mm just simple. Headphones better than other trips so movies more enjoyable... Nice stewards..."
Contra: "Wish ticket had said which terminal bc I went to Lufthansa and had to switch..."
Contra: "Tardiness. Food. The entertainment system would default to German language from English. The forward button on movies sometimes did not work."
Pro: "This was a very new plane and had extra leg room even in coach."
Contra: "Stewardesses gave attention to other passengers and ignored me"
Contra: "Very light and friendly crew"
Pro: "Modern, clean airplane with spacious seating and attentive crew."
Pro: "It was a pleasant and uninterrupted flight with good service by the cabin crew"
Contra: "The boarding procedure at Bucharest Airport was more like boarding a bus - not a big issue but if I had to find one thing to improve that is what I would suggest."
Contra: "The procedures at Naples Airport were a bit of a mess... had to wait for checkin information and a long circular walk through many shops to get to the gates. We did not appreciate that."
Contra: "Flight from Romania was delayed and when we got to Athens we had to go threw customs and security and we lost the connecting flight to crete. We were put on a different flight which that was delayed as well. When we finally arrived in crete all of our luggage’s have been lost."
Pro: "Cabin crew was polite and accommodating"
Contra: "The captain failed to provide updates on the the delayed due to storms. We were sitting on th plane at the gate for an hour and a half with no updates. Also the seat rows are to narrow/close with its other and seats are not comfortable."
Contra: "Boarding could have been handled a bit better. We were told our suitcases could not be carried on as they were too big, but we saw other passengers with luggage just as big but they got to carry it on. They didn't charge us for checking the bag which made the issue less irritating."
Pro: "The extra service and help was lovely and unexpected"
Contra: "Boarding on and off faster/ more efficiently"
Contra: "Food was very small portion, chicken (2 little slices) with plenty of potatoes. Forgot to give me the tray with the food,didn’t apologize at all.then they told me i need to wait cause they ran out of food trays.."
Pro: "We didn’t crash."
Contra: "Everything else."
Pro: "This leg of the flight we were pleased with after buying another ticket to Athens."
Contra: "I wasnt accomodated for my meal preference. The cabin was old and creaked alot. I was not informed by kayak of absence of luggage allowance"
Contra: "Wait time in line to get on plane"
Pro: "Flight Crew is well dressed and put together Food was decent Plane Comfortable"
Contra: "I checked a small bag and it was 60 Euro. Too expensive!"
Pro: "Cabin crew were excellent. Didn’t try the food because I was very sleepy. The business class cabin was pretty much economy seats with the middle blocked out. But I managed to sleep the entire flight. I have flown Aegean/Olympic on almost all their aircraft and I always look forward to my flight."
Contra: "Being everything economy seats they’re a bit stiff. I knew the flight was delayed but the airport monitors in Budapest didn’t update to indicate it was boarding."
Pro: "They even give you food on a lunchtime flight~"
Contra: "Seats were empty and the flight attendant didn't let me set !! Why should I pay almost 50euros for one bag ???!!! No more Aegean for me. Thanks for nothing"
Pro: "Great service. Friendly staff"
Contra: "Everything was great"
Pro: "crow and food and cooporatio was wow"
Contra: "seat was so hard"
Pro: "I will definitely do this trip again , I loved this trip so much unfortunately I didn’t have enough time to visit the islands but that’s a must . The people were very nice , the majority spoke english so you won’t have a problem going places and asking questions . Food was great and reasonable. I will definitely do this again !!!"
Contra: "I went in the end of March still a little cold."
Contra: "5 hours delay"
Pro: "crew was pleasant once on board"
Contra: "Very last minute posting of gate and then was late with no explanation. They were a bit rude at the gate to some fellow passengers and I feel it was because they were heading to Albania."
Pro: "Very good"
Contra: "Never i formed that we need to paid for logage"
Contra: "Professional but not friendly crew. Very uncomfortable seats both fights. It was like there was a big lump that hit my tailbone, both flights. This is what you get when you use frequent flier miles with United Star Alliance."
Pro: "We were given a meal"
Contra: "The meal wasn't very good"
Contra: "The boarding,the flight attendants,the comfort,the entertainment and food"
Pro: "First flight from OTP to Athens arrived late. Crew members awaited at security check and had a bus waiting just for my baby and I to take us to the plane."
Pro: "CREW BOARDING SMOOTH / ON TIME / SOLID ALL AROUND GREAT AIRLINE"
Contra: "Its the worst airline"
Pro: "We liked that there was food offered on such a short flight and complimentary wine! The crew was also really nice."
Contra: "There was a 45 minute delay on our flight"
Pro: "Great crew, baggage arrived"
Pro: "Friendly staff, clean airplane"
Contra: "No entertainment"
Contra: "Not serve my food things I am asleep .Not all announcement in English"
Pro: "Very nice stff... easy customs, and we liked the plane for a short flight."
Pro: "Everything was very efficiently run, and the staff were all very friendly and helpful."
Contra: "On the outward flight Aegean sent me the next connection flight gate on my phone, but they didn't do that on the return flights. Anyway, it was easy enough to find the next gate inside the airport."
Pro: "Hmm. Not much to like here. They made RyanAir look good."
Contra: "Bought the ticket for Aegean Air flight. 1. Couldn't check-in online. 2. Waited in line at the airport, was not in the system, finally a ma smasher figured out our ticket was with Tarpon airline, found that deal and waited in that line. 3. Was told we had to pay for the suitcase.... Hmm. I thought that was one of the reasons we were paying 4 times as much as a RyanAir ticket. 4. On the return fight couldn't check-in online. 5. At the airport we were told to go the Aegean desk. 5. At the Aegean desk we were told we had to pay for the suitcase again, had to cross the airport to do that. 6. Finally found that desk, not called "Aegean" like we were told, but "GlobeGround" 7. Plane was delayed. 8. At the a Athens airport we were told Taron shouldn't have charged us. What's going on here?"
Pro: "Flight was canceled and had to stay 3 more nights took boat to Athens. Missed work at home . It cost me over 1000.00 dollars. Reservation was never made by you. I will never use kayak again. Being a senior I became very stressed in a strange country"
Contra: "I don't like kayak"
Pro: "Great airline and a star Alliance member, will fly again for sure"
Pro: "Left a bit late but made up the time. The on board service was courteous and friendly and perfectly timed for this short flight."
Pro: "It was inexpensive"
Contra: "Could not get seats selected The seats are really tight"
Contra: "1h delay the gate was packed of people, no free seats no proper communication of delay"
Contra: "The lost and found office is not open 24 hours in Athens. And that is strange how can you claim something u lost if your flight doesn't fall within the 9 to 5 hours."
Contra: "I am very disappointed in the way my ticket was checked when I was heading to Bucharest from Athens. I had everything ready my boarding pass my passport and my visa. Then the woman who was checking the tickets before we entered looked 2 seconds on my passport and said we have a problem we need to call the immigration. She started calling people and called her coworker, she didn't tell me what was going on! She didn't explain what was the problem, I asked her a couple of times what is the problem she just said we need to call the immigration. I asked her one final time tell me the problem! Then she finally told me, but it turned out obviously she didnt read my visa correctly, there was nothing wrong with my visa or my ticket, the problem was she misread my visa! Then she said oh I didn't see that sorry. This took approximately 10 minutes. Ok she apologized but it didn't sound sensere or honest. I felt embarrassed and humiliated, specially when she kept saying we need to call the immigration like I am some kind of a criminal. I was NOt treated the way customers should be treated. She did not have to be rude in the first place, and she should have apologized in a decent manner wihout any attitude. It would be great if you tell your employees to treat everyone with the same respect, and that they shouldn't descrinate against any nationality. Just because I am from the middle east doesn't mean I should have a problem with my visa! And just because I am 22 doesn't mean I don't deserve a decent apology! Thank you for having the time to read my complaint."
Pro: "The seats were nice leather, but thin."
Contra: "No leg room. Very late departing"
Contra: "Had to pay for checking one bag, seats were a little unconfortable"
Pro: "Quick, straightforward, only a little late."
Contra: "The hot sweaty bus from gate to plane needs air conditioning."
Pro: "The crew was nice"
Contra: "Can't check in on your website"
Contra: "300 to 350 people online waiting, few windows open. We waiting for passport checkup for 1 hour. I had very bad experience. I don't know it was aegian airline or Greek airport. I think if aegian airline has nothing to do with passport check up then it's airports fault. For European Union were only few people and 2 windows open. For us us citizens and everybody else 300 to 400 people only 4 windows open. I would try to avoid Athens airport in the future"
Contra: "The fees for the sporting bag was out of control expensive"
Pro: "Quick Trip, Friendly Staff"
Contra: "Spacing of seating due to covid."
Contra: "Mi s-au pierdut bagajele !"
Pro: "Just in time take of and landing, staff friendliness"
Pro: "Friendly crew"
Contra: "We were delayed about 40 minutes due to air traffic. It appears they knew that, and we could have waited in the air conditioned terminal, rather than on the plane. And, I could have informed my Niece I would be arriving late, but I had no Wifi."
Contra: "Seat spacing"
Contra: "Food should be much better than this. Otherwise everything is ok."
Contra: "Flights were late for more than 20 min. in both directions. Almost missed connecting flights in both directions. Had to pay for the luggage at the airport (luggage was not included in my ticket). Flight to my final destination was cancelled (first it was delayed, but I did not know that untill I got to the gate) I was diverted to other country (by other company), had to pay for hotel and taxi, missed almost two days of my vacation. On my flight back home, they have lost my luggage... hope they will find it. Now I am trying to get refund for cancelled flight, hotel, taxi, food... I will never fly with this company by my own choice any more!!!"
Pro: "One crew member in the OTP-VIE flight that was great in service ."
Contra: "The delaying of both flights . The crew service on the VIE-NICE flight was awful ."
Contra: "Flight was delayed more 1:15 and it is a 35 min flight. If this happens so late in the night is even worse."
Pro: "Perfect timing between flights."
Contra: "A small sandwich would have been nice:)"
Contra: "They couldn't find my name and I have to run around in the airport. I almost missed the flight, even though I was over 2 hours earlier."
Pro: "thebflight wqs smooth and on time"
Contra: "snack they gave something sweet at 07:00 AM"
Pro: "Flight time was quite good"
Contra: "There was a 45 min departure delay and no announcements to us while waiting in the plane about it"
Pro: "The crews are very polite."
Contra: "When we checked in, we were told we didn't have seats because the plane was overbooked. We waited at the gate for information. The attendants were curt and not helpful, they told us they had no information. After the plane was boarded, we were finally given tickets with seats and rushed onto the plane. When we arrived at the Sarajevo airport, our luggage and the luggage of many passengers did not arrive! We waited in a line for 1.5 hours to put in a claim for our suitcases. It was not a good experience."
Pro: "Decent amount of space between seats"
Pro: "On time take off"
Pro: "Check in at gate easy and boarding on time. Equipment seemed modern and in good condition. No food or entertainment on short flight to rate."
Contra: "Austrian Airlines cancelled my flight with no notice, technical difficulties. Woke up before 5 am and went to the airport to find out, then waited in line for two hours to get re-booked on a flight the next day. Really poorly done. No compensation. Would not recommend Austrian Airlines, ever. -Mark Cox"
Contra: "The plane was HUGE, too big. With such a big plane the crowd formed by the gate waiting to board was unmanageable. Also the giant plane felt like it was hard to maneuver during take off and landing. I would very much prefer a smaller plane. The touch screen in front of me was not always responding when I tried to tap the screen. The audio jack was also not working great; sometimes I did not have audio in my right earbud and I had to turn and fidget the plug. The earbuds provided by the airline did not even work when plugged into the screen, I had to use my own earbuds."
Pro: "Seats more comfortable."
Contra: "Flight left late. Unboarding took a long time. Didn't hold connecting flight, missed it. Now on 5 hr wait and may miss airport transit."
Pro: "Flight attendants were friendly, courteous and helpful"
Contra: "Always an issue getting in/out of planes at Frankfurt. It takes a long, crowded bus ride to the terminal."
Pro: "The crew was friendly, seats were comfortable and boarding was prompt and fast."
Contra: "The food was not good at all and the entertainment selection was so limited. This was so weird because coming back from Vienna it was the complete opposite."
Pro: "The stewardess is very polite and accommodating n"
Pro: "Not much!"
Contra: "No one available nor willing to help with checking process. Told to just try the checking machines."
Contra: "Long delay."
Contra: "May bags didn't make the transfer and were sent on to me the following day."
Pro: "smooth flight, friendly crew"
Contra: "I wanted to buy an checked-in luggage, but Austrian site did not worked properly, repeatedly gave an error message. I ended up buying it at the counter desk, in the airport, at a much higher price."
Pro: "The plane took off as scheduled and arrived promptly. Flight attendents are polite, pleasant and helpful."
Pro: "Flight delayed"
Pro: "Boarding was easy, on time"
Contra: "Crew's attitude for any request was snobby and harsh"
Pro: "Seating did not feel cramped for a 10 hour flight. Frequent passing of water and juice."
Contra: "Flight attendants were a bit stoic but did their job."
Pro: "My wife And infant son we're flying out and when I got them there ticket I asked if they had any available seats with leg room and he said there was nothing available but the best he could do was aisle. When my wife n son went to board on the Stewart or stewardess told them that they are not sitting there and that they will be flying first class today. When my wife landed n told me I was extremely happy that they saw her with a baby and gave my wife n son that option to sit in first class then be tied up in economy and no so comfortable. I greatly appreciate the hospitality you have given my wife n son. Thank you Filip"
Contra: "We left from Vienna , two hours late. This kind of problem supposed to be fix it , before.i like to fly with Austrian Airlines, isn't the first time, but now for me , to so long was a big problem"
Pro: "Whole process of checking in, security, and boarding was very easy."
Pro: "The actual flight was professionally well-handled"
Contra: "Someone from the airlines needs to help people transferring at Paris airport. I was sent to three different terminals (which required two different bus transfers) to get to my United flight to the states. I had been warned by a friend that the Paris airport is the worst. It is! And the airlines should bear some responsibility for the lack of clear information. I could write about this for a long time."
Pro: "Great grew, great flight. Thank you!"
Pro: "The B-767 is far superior to the B-777 in comfort; it is not so horribly crowded."
Contra: "Austrian check-in at VIE was a disaster. None of the machines could read my passport; and when you entered the data by alternative methods it STILL required a machine to read the passport--which it exactly what they were unable to do. Thus, it was a circular Catch 22. I went through six different lady agents working my way through the system, until they finally took my bag and let me go. They themselves said it was new to them and they did not fully grasp how it worked and they did not know why it did not accept me. SOFTWARE PEOPLE BACK TO THE DRAWING BOARD."
Pro: "The flight attendants were very friendly and spoke English well. Loved the food and the service"
Pro: "Check in and gate agents in TLV were top shelf pros, fast, friendly and to the point with a smile. Crew on board followed through as well."
Contra: "Food was crappy and there was no entertainment on board at all. Also, crowded seating."
Pro: "friendly, helpful crew"
Contra: "I paid a premium to book a direct flight (ages ago) and then had to rerouted last minute (same day) with no reason given other than "it's our fault". I inquired about paying to change destination city and or seat to a premium seat (for the 9+ hour flight) when I recvd the reservations for the new flights that were made at the airport around 8am for flights that left at around noon and 3pm. I was told no better seat(s) was available. However, a half hour before the flight was boarded several announcements were made regarding all the upgrades that were available. Liars annoy me."
Pro: "Good service overall"
Pro: "Glad to have coffee and sweet treat. Attentive and pleasant crew."
Pro: "Flight was cancelled. Had to wait in the airport with kids."
Pro: "I flew to Venice on Austrian Airlines to make a connection on an Air Canada flight to Toronto. When we debarked from the Austrian Airline onto the tarmac and picked up our luggage, I could find no signs indicating where to go for connecting flights, nor any signs indicating the gates of connecting flights. I was told that to make a connecting flight, I should go out to the main lobby of the airport, At the information desk they directed me to the Air Canada check in desk, where I found the check-in for my flight was closed. That was the the beginning of a nightmare chase to get to the plane to Toronto. I made it only because of the kindness of people in the check in, security and customs lines. Austrian Airlines should be kinder to its passengers making connecting flights. They seemed to abandon us passengers in a chaotic airport."
Pro: "The plane condition."
Contra: "The flight attendants could have served some drinks in between the meals. They actually refused to serve something additionally when asked."
Contra: "The touch screen did not work properly"
Contra: "Friendlier crews"
Pro: "I liked how generous they were with food and drinks"
Contra: "Free WiFi could have made the flight a lot better"
Pro: "The crew was very kind"
Contra: "The only complaint I had was that it was very warm on the flight (and I usually get cold on flights), and in the seats we had there weren't fans above the seats. A few rows up they had fans, so apparently you have to pay extra for air... This wouldn't be a big deal on a short domestic flight, but for an international flight it was a long time to be uncomfortable!"
Pro: "15 years ago I told myself not to fly Delta anymore. But these 2 flights Detroit to Amsterdam and back changed my mind. I enjoyed the flight very much and I'm looking forward to the next one."
Pro: "Loved the smooth ride."
Contra: "Bathroom was pretty nasty"
Pro: "Customer care was super supportive"
Contra: "Inflight sandwiches"
Pro: "Very professional"
Contra: "Lost luggage"
Pro: "The staff was super nice, the services good. Clear lines about baggage allowance."
Contra: "The flight was delayed and due to this I missed my car connection. I had to prolong my trip by 4 hours, untill I found another connection. I know this was not a klm issue, but rather airport related, but the inconvenience was still. Thus, my lower satisfaction grade"
Pro: "The staff was super nice, the services good. Clear lines about baggage allowance."
Contra: "The flight was delayed and due to this I missed my car connection. I had to prolong my trip by 4 hours, untill I found another connection. I know this was not a klm issue, but rather airport related, but the inconvenience was still. Thus, my lower satisfaction grade"
Pro: "Friendly crew, upgraded seat was worthwhile"
Contra: "More snacks in between meals,"
Pro: "Good beverage service."
Contra: "Over an hour delayj for departure."
Contra: "We were allowed to choose our seats from SFO to Amsterdam but not for the return flight. I like to be able to choise my seats when I book the flight. Choosing seats 24 hours before is not convenient when traveling for the return trip."
Pro: "Seat space a bit tight . I should have upgraded to more leg room . Next time!"
Contra: "I called for a crew member 5 times and waited 25 minutes for anyone to help me with just some water. I had to get up and go to the very back of the plane to ask for some water. The plane was hot and no air to be found. This was all after we had to get back off the plane before takeoff. It was terrib"
Pro: "Nice seats. Only seats with a row of 2, which is what I wanted,"
Contra: "If only there was a way to be able to lie down and sleep - you would be pioneers in aviation"
Pro: "Lovely crew, very helpful"
Pro: "Crew was nice and efficient"
Contra: "Economy seats don’t recline enough."
Pro: "Time was excellent even considering a connection delay they had. Very polite crew members. Good entertainment options."
Contra: "Cabin was crowded. Leg room was scarce, short seating space. Almost no room for sleeping if you're not a frequent economy traveler."
Pro: "The service"
Contra: "The food."
Pro: "Crew was in a festive mood, the meal was unexpectedly delicious"
Contra: "Seats ok, but could be more comfy"
Pro: "The flight AMS to MEX was smooth, very helpful personnel on board, we enjoyed a bit more space and the seat seemed a bit more comfortable."
Contra: "Besides the seat relative comfort, it did not recline much at all, i wondered what the extra money (at least $5 or $600) got us. The food, wine/ beer service was same as regular economy, the boarding took place at same time as economy, no drink before take-off if only sparkling water. And the plane was old generation 747 and the entertainment was same vintage: screen was not very bright and the selection of films was poor. No plug to charge electronics. We were disappointed with KLM when comparing with other airline companies offerings when you book in Premium Economy."
Pro: "Nice crew pilot food and beverage"
Contra: "No wifi"
Contra: "Flight was delayed, landing at vce took an additional 10 minutes due to no one at the jet way. Luggage service was very slow"
Contra: "Customer service"
Contra: "infotainment was down. Lost my luggage the flight was delayed"
Pro: "Fast boarding"
Contra: "The entertainment system wasn’t working for the whole 10 hour flight."
Pro: "Nice to have a wrap for the snack."
Contra: "Would have preferred boarding by row - back of the flight first so would have been more organized."
Pro: "Boarding was as expected, crew & food were ok. Nothing else positive to extract out of this flight."
Contra: "Delayed flight, horrible baggae policy when the flight is actually operated by a partner of the company you bought the ticket from and not the actual company. Dirty seats, no in-flight entertainment whatsoever (not even a magazine)."
Pro: "Good service onboard, good food. On time."
Pro: "Food was just fine, movie selection very good"
Contra: "Uncomfortable seat cushions, lights were truned on too early (1.5 hours before flight landed)"
Contra: "Bag was lost"
Pro: "Consistently high standards"
Pro: "Excellent experience with the cabin crew."
Contra: "Seats on the 777 were too narrow. This 777 had a 3-4-3 seating arraignment, it would have been better with a 3-3-3, similar to a 787 configuration. With the current layout, even with an aisle seat, I was sitting in the aisle. And I am not a large person! The flight was full, so use the 787 and two daily non-stops. For a twelve hour flight, the food was only Okay, could have been better and with a better selection. Meal timing was poor."
Pro: "The last two times we connected in Amsterdam to Humberside our luggage was delayed. This time it wasn’t. The simple things give the greatest satisfaction"
Pro: "Service provided by the staff"
Contra: "The navigation of the entertainment system is not very friendly"
Pro: "Easy Boarding"
Pro: "Crew was very helpful.food"
Contra: "Food was not upto the mark."
Pro: "Very little if any."
Contra: "Aircraft was not very clean,the staff seamed quite harsh at times when speaking to customers. The food was really quite poor but it was a short flight to be honest. Overall not as pleasant as the China Southern flights. I would not like to choose them again unless i had to."
Contra: "OLD OLD plane with hard seats and tiny screens"
Contra: "magazines very dog eared and some badly torn"
Pro: "The crew were just amazing, such lovely male stewards! They were helpful and friendly and generally wonderful."
Contra: "The entertainment was quite dated and didn't have new movies etc"
Pro: "Very efficient boarding, fast and professional but warm and friendly. The plane was very clean and quite spacious for a two by two configuration. On time departure and landing and smoothed processing at the other end."
Contra: "Nothing to improve"
Pro: "Boarding was very efficient."
Contra: "Limited movie selection. Crew seemed stressed. Gave me wrong meal and then swaped for the right one. I asked for Diet Coke and was given white wine. Food quality was not good."
Pro: "The service, entertainment, food, the crew, the aircraft were excellent."
Contra: "They put us in a Transavia plane."
Pro: "Special treat for King's Day Friendly crew"
Contra: "15 min late boarding 30 min delay leaving the gate Very little leg room"
Contra: "Flight delayed ... Myself and three other colleagues didn't have our luggage show up from KLM flight from Amsterdam to Brussels...even though all of our luggage was labeled "priority". Once in customer service line, we looked and saw that many of the other passengers on our flight also never received their luggage. We estimated that 20-25% of the people on that flight did not receive their luggage as they were in line with us for the same problem. Hard to understand how so many pieces of luggage could have been overlooked and not loaded on our flight. Obviously there is a huge gap in their quality system to ensure mistakes like this are prevented."
Companiile aeriene care zboară către Venetia au adoptat măsuri de siguranță suplimentare și și-au modificat politicile pentru a răspunde mai bine nevoilor călătorilor. Politicile variază de la o companie la alta.
Curățenie zilnică, instalare a filtrelor HEPA în cabine pe zborurile către Venetia
Măști obligatorii la îmbarcare, măști oferite pe zborurile către Venetia
Locuri care respectă distanțarea socială
Scaunele din mijloc indisponibile pentru rezervare pe zborurile către Venetia
Testare înainte de zbor
Testare pentru anticorpi, testare pentru simptome pe zborurile către Venetia
Fără taxe pentru modificări. Caută zboruri flexibile către Venetia