Cheaper price compare to Emirates and Qatar.
The restaurant in the business lounge should work 24/7
We had 1h delay. We waited in the place for the whole time.
Pro: "Both friendly and professional"
Contra: "All is perfect! They couldn’t be better"
Contra: "baby food could have been served baby bassinet installed only after asking multiple times"
Pro: "Short, sweet, and yummy! Short trip, sweet experience with their staff and boarding process, and yummy snacks."
Contra: "If they use the new business class seat."
Pro: "The flight was good as well as the service"
Contra: "No complaints"
Pro: "Food and plane"
Contra: "IST transit"
Pro: "The Airbus is such an extremely "customer oriented' airplane."
Pro: "Got ticket for a good price."
Contra: "I missed my connection. Which caused me to lose a critical day of work."
Pro: "i like because can interline from qatar airways and baggage through as well. so i do not need to check in again."
Pro: "The food, seevice, amenities and cleanliness were the best I have seen in economy class."
Pro: "The landing"
Contra: "The crew nasty stwarts"
Pro: "Boarding process started early and was efficient. Short flight so not much to say."
Contra: "We seemed to arrive late even though the boarding started early. Last call was displayed on the monitors 40 min before the flight took off which seemed excessive to me. And in spite of this we still didn’t arrive on time."
Pro: "Overall the plane was very comfortable."
Contra: "Waited on the plane to takeoff for an extra hour without explanation."
Pro: "Ataturk airport, meals"
Contra: "Turkish airlines staff are rude"
Contra: "Line for Lugage Check'in was the same regardless of online checking, which make me to think why bother to check online."
Pro: "Excellent customer service"
Contra: "Excellent flight"
Pro: "Again, the crew was very young and greeting everyone with a smile, very accomodating. Loved the snack (Delta take notes). Time passed fast."
Pro: "Great entertainment system and tasty food!"
Pro: "i like the reception"
Contra: "i like how the crew welcome me.i all so like the food"
Pro: "good entertainment system good legroom new airplane"
Contra: "lowered the food standards compared to previous flights flight was late"
Contra: "The layover was too long."
Pro: "Short but comfortable and pleasant flight."
Pro: "Nice little commuter plane from one destination to another. Nothing particular fancy or negative to say other than a good charter plane to get to your layover for the final flight back home."
Pro: "The best flight ever!"
Contra: "Terms and conditions of trkish air line of changing date of booking is essentially high and doubled if you are forced to do it twice...the trip cost me more than first class"
Pro: "Love this airline!!"
Pro: "Everything from above and the fact that my bags got home untouched and on time. It would have been a disaster to have to drive back to Bucharest to pick them up at the later time like it happened with other airlines."
Contra: "Nothing at all"
Pro: "Good food. Flight was on time."
Contra: "Seat in front on me was broken. Reclined further than the rest on the seats, which limited the room I had."
Pro: "Food was much better than a number of airlines."
Contra: "bathrooms got messy."
Pro: "You can easily trust Turkish Air to get you there on time and in relevant comfort. The staff are very nice and accommodating."
Contra: "The plane was a bit more cramped than for example, Singapore air. I also thought the boarding could be improved significantly by calling groups. Even though it was a small flight, the boarding was a bit of mayhem due to the fact that we had to shuttle to the plane."
Pro: "Food was very good. Was surprised we got a meal for a short flight"
Pro: "Low prices & generally good service and entertainment"
Contra: "This airline used to be excellent. Now, the prices have been going up and the standards down. Service not as good, food not as tasty, plentiful and varied, crew not as warm and attentive. Instabul airport was the usual chaos, which does not add to the experience for transfers. Also: boarding started late and of course was not done and time and since we lost our slot we were further delayed taking off. That made the transfer time even less and the situation more stressful."
Pro: "Prompt service throughout."
Contra: "Would have preferred gate departure and arrival."
Pro: "Great food."
Contra: "Nothing. It was very pleasant."
Pro: "Ecellent food, service on board, on time departures,"
Contra: "Huge Plane and only 3 WC"
Pro: "It got me from point A to point B safely; it was a short flight. The overall price of my flights couldn't be beat."
Contra: "This flight was delayed 45 minutes or so and there were some boarding issues. Honestly, I could care less given the really low ticket price and the fact that the delay worked to my advantage but a lot of passengers were upset."
Pro: "Service and food"
Contra: "Wrong passangers were in the plane and we had to take down out baggages and we had a big delay"
Pro: "Contrary to many mainstream airlines which try to cut costs everwhere to the detriment of economy class passengers, Turkish airlines provides excellent service in economy, and I could get a super cheap fare for my whole family."
Pro: "see above"
Contra: "See above"
Pro: "The crew works very hard to make sure everyone is safe and comfortable. I appreciate it very much. The food service is quite good and the entertainment is excellent. The price is excellent for the service you receive. I agree with other reviews that a tall person will be very uncomfortable with the leg room. I am 5'7' (170 cm) and my knees hit the seat in front of me when the seat was leaned back."
Contra: "There was a gate change shortly before boarding but it wasn't ever announced on the loudspeaker. I was sitting at the original gate and by sheer lucK happened to get up and walk past the departures info screens only to see that my flight was listed at a totally different gate. I feel I could've easily missed my flight even though I was sitting right there at the gate that had been listed when I first arrived to the airport."
Pro: "Service and food was excellent"
Contra: "Cabin pressure was awful last 30 mins. My ears and teethical were killing me."
We had not informed that our plane was cancelled ! this is our friend that inform us
Pro: "Good choice on the cabin crew. Reminds me of Vijay MALYA's Kingfisher calendar girls at their startup. Being naughty. Overall crew very courteous and importantly bilingual."
Contra: "Food option for Economy was a pleasant surprise, perhaps could be switched for just hot and cold beverages with a snack... a big grandma cookie... choices of indulging/ healthy/ neutral."
Pro: "Food and drinks!"
Contra: "Nothing, it was great"
Pro: "Price, availability of their ticket and they deliver a good product and the flight was on time. Excellent crew"
Contra: "Overall this trip was a very good experience. I love Aegean and use them as much I can"
Contra: "Aegean is an excellent airline one of the best"
Contra: "We missed our connection because our first flight was late they wouldn’t do anything for us"
Pro: "Nice and efficient crew, clean plane and sits, sat in Exit row so quite comfortable"
Pro: "All was good- crew, logistics, food."
Contra: "Some champagne."
Pro: "Aegean Airlines improved a lot for the past six months. Food is much better and so is the attitude of certain number of crew."
Contra: "Boarding to international destinations still done with remote stands even under torrential rain."
Contra: "I wasnt accomodated for my meal preference. The cabin was old and creaked alot. I was not informed by kayak of absence of luggage allowance"
Pro: "Boarding was quick, the food was nice, all the attendants hadn’t big smiles on their faces, the pilot was experienced."
Contra: "40 mins inside the plane before departing with temperature 30 Celsius when aircondition not functional"
Pro: "The upgrade to business class was cheap. The air crew was friendly. I enjoyed the experience with the exception of my suitcase getting broken."
Contra: "The airline broke my suitcase and when I landed there was no one to talk to as the desk was closed since it was 230AM"
Contra: "Luggage was not included in the ticket price and it was never specified when we purchased the tickets"
Pro: "Cheerful crew, nice snack with beer or wine, clean bathroom"
Contra: "No inflight entertainment, but for 90 minute flight, I didn’t need it."
Pro: "Service was excellent, planes left on time and arrived on time or early."
Contra: "Absolutely worst leg room of any airlines I have ever been on. My knees were jammed against the seat in front of me. It was the most uncomfortable I have ever been on a commercial airplane. Had it not been for this I would have given the airline an excellent review."
Pro: "Although they were at the right size snd weight. I was skipped dinner."
Pro: "Very nice crew, had trouble with boarding"
Contra: "Boarding. They couldn't figure out to make people queue up. It's not a hard job, but they looked like they were struggling. It made me feel like I should step on and help"
Contra: "The food was all meat and I am a vegetarian"
Contra: "We paid 70 Euro in the airport for a small suitcase. we felt robbed because we had no informations about charges of suitcases. If we knew about this we would not carry with us any suitcase. The seats were very tight and no comfortable. No entertainment at all."
Pro: "Friendly staff Delicious food Comfy seat Timely breakfast served quickly"
Contra: "Had to put my carry on luggage far from my seat since there were too many people with carry on"
Contra: "The fact that my flight was cancelled minutes before boarding and we had to find another flight which makes us 6 hours late at our final destination and we had to forfeit our plans for the afternoon."
Pro: "Great flight great price"
Pro: "Everything was fine, even above expected for low cost airline. Nice crew, free drinks."
Contra: "Food could be a bit better."
Contra: "I wasn't aware I was supposed to pay for my luggage"
Pro: "Once we landed in Athens, knowing that our next flight would be taking off in 5 minutes, we thought ther was no way that we'd make it. Instead, they had someone waiting for us when we got off of the flight and someone to run all 11 of us through the airport to the plane. Aegean held the flight because they knew 11 people from the Santorini flight were coming."
Contra: "Once on the plane, we ended up sitting there for another 30 minutes, even though it was already 20 minutes late waiting for us. When I asked the stewardess whether that meant that our bags were going to make the flight she said she'd have to check. She never came back. I then asked a second girl and she said that she'd have to check and she never came back. I finally asked again before landing and she supposedly went and asked someone and came back and said yes they made it. Got to baggage claim - no bags. We had another flight to catch back to the states, so we didn't have time to figure out the situation. We spent the next three days frantically calling Aegean, to no avail. Their customer service either wouldn't answer or would tell us to call London Heathrow lost and found, who wouldn't answer. Eventually, Delta found our bags and had to work with Lufthansa and their own boots on the ground at LHR to find the bags and get them back to us."
Contra: "As something that seems to happen pretty much constantly with Aegean... the plane arrived late and was delayed... which also in turn caused me to miss my scheduled bus to Jerusalem... but... what can you do... not everything is in our control unfortunately... I hope one day that the airline will organise itself and get things running a bit more smoothly.... Also... there was a meal on the flight but not option was given to those who are vegetarians to request a special meal at time of booking or later on while managing the booking... this was a bit unfair in my mind that my only option was a pasta and meat sauce meal so I did not get to eat... also... within my Star Alliance menber account I am listed as a vegetarian meal... so it should have been automatic just as it is on Swiss, Lufthansa, Etc... when I fly with them."
Contra: "Delay 1 hour and 20 minutes at departure"
Contra: "parked nesr chute but used buses to take us to the terminal"
Pro: "Crew was friendly."
Contra: "I only had a 45 minute flight so it's hard to really judge anything but it wasn't a bad experience. Overall Neutral feeling."
Contra: "Not serve my food things I am asleep .Not all announcement in English"
Pro: "I love airlines where you can drink wine with your food."
Contra: "Everything was good."
Pro: "Personnel were great"
Pro: "Very nice stff... easy customs, and we liked the plane for a short flight."
Pro: "Amazing service from check in to onboard. Would definitely fly again."
Pro: "Checkin and boarding was fast. Short flight; only one and a half hours."
Contra: "Food was minimal."
Contra: "My flight was cancelled and I wasn't notified. I found out when I tried to check in on line. I could not check in and could not buy an extra piece of luggage. I had to pay extra at the airport. Also at check in the employee made a mistake and charged me twice. Then told me I will get a refound."
Contra: "They charge me on my two flight about 100 euros for my bags that's the worst , never had that and this is my first and last time I used them"
Contra: "Overall very disorganized."
Pro: "LHR-ATH was all excellent. Good boarding, seats and service."
Contra: "I was not able to use this reservation and when I contacted Aegean, they would not refund any portion of the ticket nor give me credit. Therefore, I cannot recommend the airline nor will I ever fly them."
Pro: "Everything about our experience was as good as could be expected. Or better actually. Immediately felt we were in good hands from the time we got in the check in line. Highly competent people with a great, affable attitude."
Pro: "Great service ,very fast"
Contra: "at the return ther was a missunderatandig regarding the availibility at the flight"
Pro: "Aegean is an amazing airline that takes you back To flying in the 90's the right way. It hold their staff to be poised and very elegant. The crew staff is friendly and welcoming. From great dinners to delicious snacks its the little details that captivated me and really took me back when flying was luxurious! I would recommend Aegean as a first choice for flying."
Contra: "Had to pay for checking one bag, seats were a little unconfortable"
Wrong advice was given by AF counter for the boarding by asking me to exit airport and then enter again , otherwise was ok .
The cabin crew was friendly. But boarding takes forever and the flight gad long delays on both inbound and outbound flight
Could not hear announcements from staff. Luggage in hold was delayed on both legs of trip.
Pro: "It was a decent train ride."
Contra: "Stating it’s a train from the beginning and not having to go from one train station to another."
Pro: "The rest area"
Contra: "The airport was cold and it should be warmer"
Contra: "Staff Curtsy and overall gestures!!"
Pro: "The crew was great"
Contra: "1-2 +cms leg space"
Contra: "The entertainment system was very old with minimum selection. My entertainment system actually stopped working. The seating area was very cramped. I called for service a couple of times from my seat, but nobody came."
Contra: "Only a steward that did not help us with luggage when neede..."
Contra: "Comfort plus seats need some work. Very thin padding on a hard seat. The leg rest needs to come up higher so you don’t slide down while semi reclined. Nice compromise between business and coach though."
Pro: "The bread was fresh and food better than other times"
Contra: "Crew is always aggressive and unfriendly"
Pro: "The crew was excellent and surprisingly the seats were comfortable."
Contra: "I think more attention should be paid to cleaning the plane and eeek, there was no liqueur in economy class. Music selection in entertainment should be wider too"
Pro: "It was very comfortable and pleasant."
Contra: "Could be a little better the service, the dinner was late"
Contra: "CDG airport in Paris is a very inefficient and by far the slowest airport. I recommend other passengers to get to the airport at least 4 hours before their departure."
Pro: "Great crew and prompt boarding."
Contra: "Airline food and close main cabin seating. Should offer upgraded meals, just like the extra seating space."
Pro: "The food selection and drinks, given our coach class, were excellent. Nice attention to the passengers."
Pro: "great food, entertainment and seat comfort"
Pro: "Very nice crew. Nice meal service and drink service throughout. Great choice of entertainment."
Pro: "Crew was friendly and attentive but hard to understand"
Contra: "Airport experience was inefficient. Long unattractive walk, boarding was tedious: the automatic check-in was not helpful and required so many more staff. Random security check was redundant and chaotic."
Contra: "They lost my luggage :("
Pro: "1. The flight attendant staff was very polite and cheerful. 2. The plane was clean and comfortable."
Contra: "1.The entertainment monitor did not function well enough to be able to watch. 2.The headset only function on one ear. 3. You could not hear announcements over the PA system"
Pro: "Food was good and again, staff were friendly and professional. Flight was on time and efficient dis-embark mentioned."
Contra: "Slight issue with headphone connection, was not the only passenger."
Pro: "From the boarding, to the friendly hostesses to the food and the business class seat, I was impressed all the way. My first time to fly Air France business to the US and it was great. I recommend it!"
Contra: "I just expected better toilet bag for business but what was given out was just basic."
Contra: "Plane left more than 40 minutes late with no explanation or apology."
Contra: "The food was the worst airline food I have ever been served. I could not eat it. This is very disappointing for an airline like AirFrance which usually serves very good meals."
Pro: "I like fly attendant who served us meal"
Contra: "I didn’t like that space between each seat is small"
Contra: "We paid for Business Class from JFK to TLV. The flight to Tel Aviv was in a small plane with 3 across seats that hardly reclined. We are most unhappy and will complain to American Express Platinum Card."
Contra: "The seat seemed smaller and space was very uncomfortable. The boarding process was very painful because we had to wait for a longtime."
Pro: "Yelling, cheering and literally rolling in the aisle made for a really annoying flight"
Contra: "Infusions bad behavior. Also, flight number was changed and AF. Was understaffed to handle questions on squirrelly luggage check."
Pro: "Staff pleasant and courteous fine meal and beverages! Arrived ahead of schedule in Bucharest!! Overall a very pleasant experience!"
Pro: "The food was pretty good and the staff were friendly. During our transfer in Paris, my mum had a medical emergency and had to go to the medical centre. As such wr couldnt go to our final destination in Morocco and had to get our luggage off the plane. The staff at the AF counter were very helpful in that aspect. And when one of the luggages was completely damaged, it was replaced it with a brand new one which was fantastic. On the way back, we had some issues with the ticket because we didnt go to Morocco as planned which resulted in some trouble checking in. But the staff at the counter were quite helpful."
Pro: "What’s not to like!"
Pro: "The crew was very nice and helpful."
Contra: "We ordered a vegetarian meal. However, the vegetarian option offered to those who did not order a special meal looked better than the vegetarian option that we received."
Pro: "Getting there on time despite delay"
Contra: "entertainment had very old media and no recent additions. Crew was not very organized"
Pro: "Staff was responsive, effective and pleasant; Nice selection of digestifs too. Food was decent and, in airline level, even good."
Contra: "The audio system is outdated with unreliable touch-screen that makes it frustrating to navigate."
Pro: "Crew was friendly and polite, both beverages and an excellent lunch was offered."
Contra: "A delay was not ideal but nothing to worry about since the flight arrived on time."
Pro: "Great food, pleasant crew."
Contra: "Comfort economy okis seats are wide, with good legroom, but did not recline and hard as a rock. Entertainment system hard to use, finding movies very tedious."
Pro: "The service and food were excellent plane was clean."
Contra: "No entertainment system"
Pro: "Cabin Crew and food selections were top notch"
Contra: "Seat configuration as a first class ticket was awful. Same configuration as economy class but by leaving the middle seat empty constituted first class. I'm 6'-1" and missed the legroom...."
Contra: "Meal choice missing kosher non-gluten combination."
Pro: "Our flight attendant and fnally making it home!"
Contra: "Disorganized uninformed staff. One says I have to have an additional "random" security check after going through the same thing in security. Turns out it wasn't random and I didn't need it. Both times they read my boarding pass wrong thought I was going to Tel Aviv - not random. Airport was hot as hell! Flight kept getting delayed then we had a gate change as well. Finally got on the plane and it took forever to take off so we were basically sitting in a sauna for 30+ minutes."
Pro: "The flight was good overall. Friendly crew good attention."
Contra: "There was a delay due to technical dificulties in previous flight. This caused a delay in take off and no AC while waiting in the plane for 40 minutes."
Pro: "A short flight but attendants served us a snack and water with a smile."
Contra: "No business class"
Pro: "Panamá airport is a disaster, unorganized and dirty"
Contra: "Panamá airport"
Pro: "cookies were great"
Contra: "we paid for two seats together (one aisle and one middle) an exit row with extra legroom from paris to LA. but when we got to Prague they had one of us in the middle seat in the exit row and the other in a completely different part of the plane, also a middle row. The folks in Prague couldn't fix this, they moved one ticket to a different exit row, not together, different part of the plane. In Paris, but ONLY after I located my receipt on my phone, they moved us to the seats we had paid for."
Pro: "Efficient boarding. Interesting hot food. Entertainment variety very good."
Contra: "Business class seats hard. Did not flatten out for sleep."