Găsește zboruri ieftine din Bucureşti în New York City Aeroportul Internațional John F. Kennedy

Contra: "Not having to go to a different, further away airport because I missed my connection. Not having my luggage go missing and not get delivered within 24 hours."

Pro: "I loved that every seat had a pillow, blanket and head-phones waiting. The movie selection was great, too.The service was excellent. Love having metal utensils, and not plastic."
Contra: "No fault of the airline, but when passengers recline their seat backs all the way, it's very difficult for the person behind. Two vegetarians meals were offered - which is ok, but I was unsure if either had sufficient protein; plus the side dishes were all starches."

Pro: "Everything"
Contra: "Nothing"

Pro: "The movie"
Contra: "More space! The crew could have been nicer"

Pro: "The crew was polite and helpful. The wine was free and each seat had it's own screen with a good assortment of movies and TV shows."
Contra: "The food could be much better. Although coming from Sicily it's tough to compare."

Contra: "entertainment sound"

Pro: "We have been flying Swiss for years and they are the most reliable and best organized airline, we have ever experienced."
Contra: "I didn't notice that I had booked some sort of new economy light category where checked baggage is no longer included and to check baggage when booked into this class cost $60 per bag per flight. So overall on the trip I paid $240 extra for luggage alone."

Pro: "The food and service."

Pro: "Crew great service"
Contra: "Boarding was slow —delayed takeoff for nearly an hour"

Pro: "Entertainment"
Contra: "I would have liked a better selection of movies and TV series and games"

Pro: "We did not get on any flight to NY!!!!"

Pro: "Not applicable"
Contra: "See above."

Contra: "Seats are very cramped"

Contra: "Nasty passport control person at gate check in"

Pro: "Les hôtesses ont été super gentilles. Merci!!!"
Contra: "L’espace entre les sièges est très réduit"

Pro: "3"
Contra: "Everything"

Pro: "Food was actually really good."
Contra: "Please let families with small children board early. This is the first flight I remember where I and other families with small children had to board with everyone else, and it's stressful for all involved."

Pro: "The crew was very efficient and very helpful. They were constantly attending to passenger’s needs."
Contra: "The landing was a little rough, but my friend said that it was windy here in NY. Otherwise excellent all around."

Pro: "I was late ( I had to drive 230 Km ) and I managed to call in advance the company that was doing the check-in on behalf of SWISS - I asked them the Check-in time closing time and by almost flying ( speeding like crazy ) I arrived before that moment."
Contra: "I did not check the terms and conditions of the ticket. I am a Star Alliance Gold member and I was expecting SWISS to have a similar booking system like the others I fly with. I found out that the ticket fare did not contain checked luggage ( so I had to pay a hefty fee for it ) and also my 20" wheeled case that was ok in all the other flights I took it with me, this time was oversized and overweight . My wife took out the 2 laptops so it became within weight limits but still oversized - My wife paid for the fee ( I wasn't there at the time and she is not a such experienced flyier as I am ) . When I found out about the fee, I checked their rules and I found out that the hand luggage is allowed to be 22" . I saw in the airplane a lot of people with cases having the same size as mine, that went as checked luggage at a cost fo around 40 . I want to see how can I get my money back . . ."

Pro: "Very good service"

Pro: "on time and got us there on time."
Contra: "untrained staff waking people up no flexibility with ordering GF dinner late"

Pro: "Excellent organization, food and entertainment. Impeccable service."

Pro: "People friendly"
Contra: "Food was poor, really poor, no options for the children Headphone socket in the seat"

Pro: "I was fed food and drinks varios times during the flight and that makes me happy! I never went hungry!"

Contra: "Bathroom not clean"

Pro: "Smooth flight"
Contra: "Crew just ok."

Contra: "Headphones are real cheap and hurt the ears...plus it has two pin socket where you can't use your regular headphones...please change this!"

Pro: "Great complimentary chocolate."
Contra: "You would think that after spending 1100 on a ticket that a passenger could chose their own seat within 24 hours of their flight. Nope. They wanted me to pay for my seat after already spending 1100. Then they said I was randomly selected for a TSA check in Zurich. Seriously. And there was no TSA agent in sight doing the check. It was a Swiss Airline Employee. Never had that happen even in the USA."

Pro: "good stuff"
Contra: "HAving to walk across the Zurich airport to buy a business class upgrade was bad. I just wanted to buy the upgrade at the desk. No need to go from terminal 3 to terminal 1. total waste of 20-30 minutes. Ironic that this happens to people willing to spend $'s of dollars for convenience and comfort. should be able to purchase upgrade ASAP with a smile at check-in."

Contra: "Paucity of games that might appeal to non children."

Pro: "Over all I enjoyed flying with Swiss over the past 40 years. This was a first time my experience was not to my expectation."

Pro: "Staff was polite. Offering water once in a while was nice. Seat was comfortable."
Contra: "The promotional video for Swiss Air was way too long. Should have a way to bypass it. I understand being forced to watch the safety video but the promotional video is annoying."

Contra: "entertainment machine in my seat did not worked"

Pro: "It was an uneventful trip, which is what you want in a trip by air. Boarding was easy, seats are pretty comfortable, staff friendly and helpful."

Pro: "Staff was gracious and accommodating for whatever we needed. It felt much better than typical economy class. It made the 8 hour plus flight quite manageable."

Pro: "crew was great"
Contra: "my entertainment controller did not work and my daughters head phone plug would only half work."

Contra: "Because we missed our flight due to delays in Barcelona we Had to wait more than 4 hours for a next flight. Afterwards we were sitting separate."

Pro: "Your crew is amazing."

Pro: "The crew members were polite and efficient."
Contra: "There was no climate control. Our rows were freezing cold. People were wearing coats and blankets. Four or five rows up it was warm. My husband asked for more heat and the stewardess said she would turn it up, but nothing happened. Cold air blew out of the ceiling vents for the entire flight. When we reached our gate, we then waited in a long line to have our passports and boarding passes checked again. There were several Swissair crew members, but only one person to check all of the paperwork for economy. Then another long line to show our boarding passes again, while the business class entrance remained unused. Swissair needs someone to manage this better."

Contra: "Time"

Pro: "the entertainment system was perfect, there were lots of movies and shows to entertain you, including newly release films. there were games and music also availble. the seating was comfortable we had blankets and pillows. The beverage service great and the food was good to. although there could have been better options in terms of the dessert ( ice cream taht was provided)"
Contra: "the boarding was poor, we waited in line to board and they did not announce to us that we need to have our ticket stamped before we got to the door, as a result we were sent out of line once the ticket was stamped we had to rejoin the line from the back. When i got through they then said something was wrong with my ticket in which they took it and I was pulled out of the line. they should try to the ticket check and the boarding line at the same time"

Pro: "The food and beverage offerings were very good. The service was excellent."
Contra: "I wish the dinner service flying from JFK to ZH could be made sooner in the trip to allow more lights out time to relax and try to sleep. I wish all the movies had subtitles so I could read rather than have to deal with the head phones and the bad quality sound they produce."

Pro: "Nothing"
Contra: "Video screens didn't work. Seats were terrible and some broken. Flight crew was useless."

Pro: "Nothing distinguishes itself for better or worse than usual in coach."

Pro: "Very clean"

Pro: "Excellent boating procedure Friendly crew good service"
Contra: "Seats smaller, especially well the seat be afore head rest is pushed back!"

Pro: "The seats have been much better"
Contra: "The entertainment system is a little old (plugs are not universal), you had to use their (cheap) headsets."

Pro: "service personnel were excellent. Espresso is great."
Contra: "Business class main meal was disappointing."

Pro: "As mentioned in my previous review about Edelweiss, I couldn't be any happier with the experience. I always fly back home (Zurich to NY) with Swiss airlines. I love the flight, crew and their performance. They make sure that you're comfortable and accommodate you to your every need. SWISS and Edelweiss will always be preferred by myself and I'll make sure to always recommend you to family and friends. Thank you for your outstanding and remarkable service."

Contra: "This is my first flight with Turkish Airlines. It is much better than every Europe Airline company. Until the Covid19 pandemic is over I will not fly to Europe with any European company. Turkish Airline are that good. On top of that you get to transport two big bags of luggage for free."

Contra: "Good"

Contra: "Free wifi"

Pro: "Staying overnight in Istanbul because of the 8 hours delay."

Pro: "Everything was awesome!"
Contra: "Nothing really."

Pro: "Loved the amenities kit. The hostess was very nice and always helping with a smile."

Pro: "Most"
Contra: "Small legroom"

Contra: "Chairs spaces"

Pro: "Super"

Pro: "everything was perfect"

Pro: "(see above)"
Contra: "(see above)"

Contra: "None"

Contra: "na"

Pro: "never turkish airlines ever again!"
Contra: "never turkish airlines ever again!"

Contra: "Call or sms passengers . Waiting 4 hours and nobody at onboarding counter is not acceptable Plane acilities and meal under any expectations"

Contra: "The airport staff in Istanbul was horrible. Wouldn't help find the gate until the last second. After arriving in JFK. We're stuck on plane on tarmac for 3.5 hours "waiting for a gate" unacceptable."

Contra: "Lost the bag and will return it . Still discussing with them after five days. Promising to deliver each day but then not doing it. Miserable experience and do not recommend using this airline."

Pro: "I am not blaming the airline at all for these inconveniences."
Contra: "NOTE: THIS IS NOT A CRITIC OF THE AIRLINE Having personally experienced the latest in the consequences of travel related rules mandated by US public officials, I am yet again left wondering if they, and their families, go through these rules that they impose on the general public. Or if they just breeze into their private airport wings and planes. I doubt they take off shoes, belts, and such, or go through irradiated machines. But going through about 3 extra layers of security while transiting is a bit much. Not to mention the extra hours spent relinquishing and reclaiming laptops etc. Frankly, non of these acts makes anything safer. It is akin to the permanently parked police vehicle on the Brooklyn Bridge in NYC since 9-11. What is that supposed to deter?"

Pro: "Interior of the plane"
Contra: "Nothing"

Pro: "Everthing was great. I wish US domestic airlines were even half as good"

Contra: "Please change my meal request from diabetic to regular"

Contra: "It wasn't communicated beforehand to check in our baggage to electronics."

Pro: "Attentiveness of staff."
Contra: "The check-in was quite hectic."

Contra: "Luggage was held back in Istanbul. It was broken into and never made it to NYC. They shipped to Texas at which point it had been opened and rifled through. Unprofessional."

Pro: "Everything"

Pro: "Everything"
Contra: "Nothing"

Pro: "Everything"
Contra: "Nothing :D"

Pro: "Excellent"

Pro: "All"
Contra: "Nothing"

Pro: "Wonderful experience"

Pro: "x"
Contra: "x"

Contra: "Lost my bag. Again no gate number from Instambul to NY."

Pro: "There were a lot of very good experiences with Turkish Air. I was pleasantly surprised how friendly and courteous the staff was. Overall, the trip was a pleasure. I would fly with Turkish Air again."

Contra: "Very good"

Pro: "Excellent"
Contra: "Everything good"

Contra: "Very very cramped"

Contra: "Need more vegetarian options"

Pro: "All amazing"

Pro: "Everything"

Contra: "My new iphone was stolen off the plane. I have complained to the turkish airline people. They tell me fill out feed back forms. I did no response yet. I want to be compensated for my stolen phone"

Contra: "Late baggage"

Pro: "evrting"

Pro: "US government sends out travel advisories in timely fashion"
Contra: "Turkish airlines is overwhelmed with schedule changes. They behave in a manner not respecting the gravity of the situation and the need for people to get home. For example, they rescheduled our flights but did not confirm or ticket our flights. They should use all resources to get us home but won't let us fly on Star Alliance code share flights."

Pro: "Good in general"
Contra: "Delayed flights"

Pro: "I like every thing"

Contra: "YOU destroy the traveler Luggage at this trip and there is some items missing . Thank you"

Pro: "Comfort, good quality meal, on time"

Pro: "Great staff"
Contra: "Departed late, landed late, baggage claim took over an hour and half"

Pro: "All was ok"
Contra: "To warm in the cabin"

Pro: "Everything is high quality but the airplane interior. It's in need of some updating."
Contra: "See above"

Contra: "Everything was fine... I should have packed a snack because I’m always hungry! Will travel Delta again!"

Pro: "Fast service and precise timing"

Pro: "Yes"

Contra: "The Entertainment display didn't work."

Pro: "Very nice crew, precisely respects the flight schedule"
Contra: "none"

Pro: "Overall the flight was very comfortable."
Contra: "none"

Pro: "I flew standby (for the first time) to London and check in team in NYC was great."
Contra: "Now, the team in London, wasn’t so great. They were a bit rude!"

Pro: "Everything was perfect!"

Contra: "Delta Comfort was no where near as good as a similar class on other airlines, such as Air France or KLM."

Contra: "Both Copenhagen and New York need to go a better job on the flow of passengers through Passport control."

Pro: "Amount of food!"
Contra: "Quality of food!"

Pro: "Service"
Contra: "Older aircraft"

Pro: "Great experience!"

Pro: "top notch KLM are the best"

Contra: "Better food and more water."

Contra: "Virgin Atlantic has had better days. Living off of a long gone reputation. Great staff but old and worn out planes. Code sharing has done them no favors!"

Contra: "Healthier snacks instead of just candy and cookies... an apple for example would be great."

Contra: "Bigger personal space"

Pro: "Nothing"
Contra: "Letting me board the plane even through boarding had started and I wasn’t first because of my disability"

Pro: "The boarding was fast and very well handled."

Pro: "Everything good"

Pro: "I did not like nothing"
Contra: "Custom took for ever they only had 2 agents working and I Missed my fight to nyc"

Pro: "Comfort and snack was good."
Contra: "All ok."

Pro: "Very comfortable seating!"
Contra: "The landing was a bit rough. Lol"

Contra: "I couldn’t sleep in a chair... wish I could"

Contra: "Food was awful. Didn't get my checked luggage in Manila upon arrival, was traced and left in New York JFK. Don't know who messed up with my luggage if Delta connection or China airlines."

Pro: "Nothing"
Contra: "Everything. Stinky, dirty cabin. No running water in the bathrooms. Delays on the tarmac."

Pro: "Wonderful plane, delicious food, great variety of drinks. Lots of movies to select from"
Contra: "Nothing"

Pro: "Staff very courteous and professional"
Contra: "None"

Pro: "A3A"
Contra: "Ĺ"

Contra: "The overhead bin did not stay down low enough so that I could place my bag in. It would lower then before I could place my bag raise slightly by a few inches. For someone of my height (5’5”) that was problematic. Fortunately another passenger saw my dilemma and held the bin lower to its full opening capacity. This also momentarily slowed down the boarding process."

Pro: "Nothing Special"

Pro: "Generally everything went smoothly on this leg of my trip."

Pro: "Smooth and easy."
Contra: "Not applicable"

Pro: "Everything is perfect"
Contra: "N/a"

Pro: "Nice people. Very helpful."
Contra: "LOST MY BAG IN BOSTON BEFORE EVEN TAKING OFF!!!! Did not make it, and then won't deliver it when it makes it to Kathmandu! This is most distressing."

Pro: "Layout of aircraft"
Contra: "Couldn't find USB port."

Pro: "Updated plane, movies are old but a verity"
Contra: "Lost two pieces of luggage"

Pro: "No hubo retraso y salió todo el vuelo a tiempo. El personal fue atento."
Contra: "El espacio entre asientos es mínimo y es súper incómodo. La experiencia fue de incomodidad."

Pro: "I didn't like anything because the fly leat 3 hours"

Contra: "Boarding was a mess"

Contra: "No blankets or pillows. Froze"

Pro: "the majority of delta flights i've taken over the past few years have had huge issues - either long delays or cancellations. i won't be flying Delta again"

Contra: "Extreme delays"

Pro: "Excellent trip. Provided ample food snacks and drinks."

Pro: "Smooth. Fast."

Contra: "See above airport connection disaster...."

Pro: "I didnt ever purchase that ticket"

Pro: "Nothing"
Contra: "Being scammed by the Chinese, China Southern"

Pro: "The prompt transfer"
Contra: "My one piece of hard shell luggage has a special, difficult way of latching. As long as nobody opens it, it stays fine for shipping. The problem is your greedy Chinese luggage handling thieves who work for your airlines in Chinese airports. Whenever they can steal from luggage, they always try to steal from passengers, particularly American. I have had multiple experiences with theft from Chinese airports. I have been to China and back to the USA five times. Many times, items have disappeared from my suitcases in Chinese airports. That is why I decided not to move to China to live but instead move to Indonesia. However, if I fly any plane that transfers my luggage in China, I can usually expect to have my luggage robbed. Although this time, nothing was missing from my luggage, that fact that your people had to wrap my suitcase in plastic (because they did not know the secret for relatching it) and resend it a day later, that is proof that one of your airport personnel opened it to see what he could steal and then got caught because he could not close it again. I am really really really tired of you Chinese thieves. I blame all of you because you are all a product of Mao Tse Tung’s godless atheistic evil society. The Chinese have proven to me again and again that they cannot be trusted. A Kong Chinese official even stole my Ohio driver’s license when I transferred through that airport on a previous trip to Jakarta. I understand your problem. If you fire all dishonest luggage department workers, you will not have any workers remaining. That is why you will always rank as a third world backward primitive society even though you buy expensive airplanes that you don’t build and dress your people up like professionals which they aren’t. AS LONG AS Chinese airport luggage people are dishonest and cannot be trusted, your entire airline is a failure. That is not prejudice against Chinese people. I know some honest good ones. They are all Christians, the kind of good people the corrupt Chinese government hates. An atheistic country is an evil country. Do not expect to be respected by honest people. You people clearly do not deserve it. You are still in the stone age when it comes to professionalism which requires total honesty, a quality which your luggage handlers consider to be dispensable. Such cave men they are!"

Pro: "Fantastic"
Contra: "Passengers less rude"

Pro: "nothing"
Contra: "everything"

Pro: "No comments"
Contra: "No comments"

Pro: "Perfect"
Contra: "Perfect"

Pro: "Nothing"
Contra: "Everything"

Contra: "They list checked our stroller in at the gate but didn’t give it back at our layover in Moscow 6 hour carrying a baby. And when we went to their desk immediately after getting off our plane from Sofia to Moscow they wouldn’t even call the plane to see if it was there."

Pro: "Понравился вежливый персонал при посадке на рейс"
Contra: "За 9 с половиной часов мало давали воды. Первый раз предложили напитки и воду через 2 часа после вылета, и сразу же горячий обед, где тоже были чай/кофе. После этого около 5-6 часов ничего не предлагали, и почти за полтора часа до приземления в спешке предложили воду, напитки и второй горячий обед, в котором предлагалась паста с курицей или паста с сырным соусом и грибами. Я выбрала второе, на деле никакого сыра там не было, соус был как чистый майонез, только горячий, и грибов было два маленьких кусочка по сантиметру каждый. На вкус это были просто горячие макароны с майонезом. Да и зелень в салате уже была темная. Полтора месяца назад на рейсе Нью-Йорк - Москва еда была вкусная, да и до этого никогда претензий не было, в этот раз одни неприятные впечатления"

Pro: "Elderly assistance was excellent! Thank you Aerflot!"

Pro: "Regestacion online"
Contra: "I am middle size person ,but size between chairs not enought"

Pro: "Service , food , comfort , flight arrived on time , wide selection of movies"
Contra: "Everything great"

Pro: "Was excellent"
Contra: "Everything"

Pro: "Everything was fantastic"
Contra: "N/a"

Contra: "Вторая еда была очень странной. Непонятные равиоли со шпинатом"

Pro: "Was really happy"

Pro: "Everything"

Pro: "It took less time :)!"

Contra: "Boarding"

Contra: "Nothing"

Pro: "Everything."

Pro: "...."

Pro: "Nothing"
Contra: "Everything"

Pro: "Only takeoff and landing"
Contra: "Everything I didn't like except takeoff and landing"

Contra: "The temperature in the plane before take off was very cold. I was dressed in a warm sport suit and got cold. My daughter was shievering in 2 sweaters. Blankets were sold not given to us only after take off. We had to wait 40 mins to take off which is fine in a busy airport, but couldn't get blankets when needed."

Contra: "The wait at the gate was very disorganized, the information didn't show up until after our boarding time. The entrainment system didn't work so we didn't have anything to watch for a 10 hour flight. Also, baggage took the longest ever to show up. I would never fly Aeroflot ever again."

Contra: "Thanks"

Contra: "The baggage was LOST!!!!"

Pro: "On time,new airplanes."

Contra: "Stewardesses"

Pro: "Everything!!!"

Pro: "Good crew. New airplane. Good meal. Comfortable seat"
Contra: "Sukhoy SuperJet is very noisy. Seats might be wider. Tickets might be cheaper."

Contra: "My suitcase was left behind in Moscow. Will call to pick it up or deliver it in 1-2 days"

Contra: "Everything was better than other airlines I flew."

Pro: "Everything was SUPER!"

Pro: "Nothing"
Contra: "I'm still in Berlin"

Pro: "I had a free seat near me"

Contra: "The flight was good overall, but the boarding crew in Moscow (that was after a transit) didn't let me take my guitars up on the airplane, different from what I agreed on at the first flight, where I paid 200 USD to take it with me on the plane. The flight attendant was very nice and agreed to help me and take it on the plane."

Contra: "The set off was delayed"

Pro: "Terrible"

Contra: "They lost my baggage"

Contra: "I"

Contra: "Space between rows is nothing for average man, it was very uncomfortable"

Pro: "Everything"
Contra: "Nothing"

Contra: "My bad didn't arrive , it was left in Moscow."

Pro: "Servis was exselent :)"
Contra: "50/50"

Pro: "smile"

Contra: "There could be more cartoons for kids."

Contra: "It's better to have isle sit: flight too long, so you'll sure want leave your sit a number of times, and it is easier to do from an isle sit"

Pro: "I liked the fact we landed and that they don't terrorise you over little overweight of luggage."
Contra: "*They lost and then found our luggages, that happens but after we found out that the luggage was badly damaged we had hard time replacing it. *Flight was delayed and no one would tell us, so we were standing in line for hours (2.5) and then finally they made announcement that another delay will happen. UNINFORMED would be the biggest issue. *crew seamed annoyed every time my cousin with pour english asked for something. *my TV was broken, so no movie for me, that's why entertainment is 1*"

Pro: "plane from moscow to ny was really good"

Pro: "It was head and shoulders above Delta on identical flight in all respects, especially crew service and food quality."

Pro: "Nothing to like"
Contra: "This Iwa’s very bad experience. Never again will use LOT"

Contra: "Never again"

Contra: "The food was very poor, the staff hardly offer any liquids through out the flight."

Pro: "The Crew"
Contra: "Free food"

Pro: "Nice crew, great flight entertainment."
Contra: "N/A"

Contra: "They lost my bag!"

Pro: "It was Ok."

Pro: "Complimentary upgrade to business class - wonderful!"
Contra: "Delightful service and food."

Pro: "Service.On time.Comfortable seats.Friwndliness of flight attendants."
Contra: "On board WiFi ."

Contra: "Flight delayed more than 2 hours to NY. Not comforting to be told technical difficulties are delaying the flight."

Contra: "Service"

Pro: "Everything"

Pro: "Business class on the Dreamliner is a true dream."

Pro: "food was great, boarding was a horrible process."

Pro: "Staff was very nice and friendly"

Contra: "The plane was having a 25 minutes delay before leaving. It will be nice to offer some chips also as a curtesy"

Pro: "Seat comfort. Smooth flight."
Contra: "55min delayed boarding at JFK, 55min delayed landing ans 35min awaiting gate access upon landing at JFK."

Pro: "Normal in-flight service but nothing special."
Contra: "Small plane."

Pro: "The entire cabin crew was excellent. Service fabulous. Requested vegetarian meal. It was supurb. Very unusual for flight from. Eastern European countries They exceeded my expectations . Thank you"
Contra: "Boarding from. EWR WAS lousy. Flight going to Warsaw was delayed to start with . They did not announced . Only shown on screen. They have to definitely announce to the passengers THEY WILL BOARD AS PER GROUP NO. . NEED NOT MAKE A BIG LINE JUST RELAX ON THE CHAIR . PEOPLE ARE TIRED OF STANDING in the line for a long time May be they need to have more group Nos to easy facilitate boarding . This is only a suggestion. If they want to improve customer experience and travel again with them"

Pro: "Business class was very roomy. There was easy access to storage. The flight crew was extremely courteous and did their very best to see to the needs of the passengers."
Contra: "The seats, when in reclining position, could have been a bit more comfortable."

Pro: "Service, personal space. New aircraft."
Contra: "Wifi would be good"

Pro: "most everything was fine especially since I had a short connection in Warsaw but they made me pay 20 euro in Bucharest, ROMANIA for my piece of checked baggage (it was less than 23 kg) & according to my itinerary it should have been free so in a sense I feel cheated & robbed & it does not leave a good taste in my mouth about using you or them in the future (I have the receipt for 20 euro & would like to have that money refunded) Steve Young"
Contra: "most everything was fine especially since I had a short connection in Warsaw but they made me pay 20 euro in Bucharest, ROMANIA for my piece of checked baggage (it was less than 23 kg) & according to my itinerary it should have been free so in a sense I feel cheated & robbed & it does not leave a good taste in my mouth about using you or them in the future (I have the receipt for 20 euro & would like to have that money refunded) Steve Young"

Pro: "Crew was great."
Contra: "No on-board entertainment."

Pro: "I am not sure where to start from but each lot employee I talk with had poor English and not the tinyest willing to help just to move , I had a flight back from cezh republic to JFK with a stop in Warsaw When I got to the front desk in the air port to print my ticket the Liady ( work at Sation 236 ) was very rude and anti costumer service she print me only my first fly ticket and when I ask why she " I don't know " I said ok so when u get there you know which get I go or where I will print the other ticket she say I don't know Ok and then I ask her can u check if it a room I. My flight from Warsaw to JFK in business it this moment she tell me I can switch sit and ask me to go I was shocked but this was only the bigining when I got to Warsaw I ask in the gate counter where should I go to print my ticket after I try to explain him 10 times what I mean ( he didn't speak English at all ) he told me to go pass the passport check and in gate 21 they will print it to me I fly a lot so I ask him if he sure becuse I am petty sure I will need my ticket the guy at the desk repeat imhim self so I want and waited 25-30 min in the line so the police officer in the passport check will tell me I need to go print my ticket So after the officer from the passport desk call someone he direct me to go to hate 26 and there they will print my ticket I want them and again wait for 15 min to print my ticket ( it was only me this is the sad thing I don't know what tool 15 min to print a ticket ) and it amazing how unsocial and 0 in customer service the lot polish employees I meet And this is without talking about the delay in my coming flight for 2-3 hrs ( a delay it something that happen a lot yes but the way they handled it again 0 in costumer service )"
Contra: "The flight attendant was very nice and professional but it was business class so u can't really compare I will definitely will not recommend ppl to fly with them This is not the service you accept for 3000$ flight"

Pro: "Large seats, decent fare - although inconsistent."
Contra: "Chairs are bare minimum and starting to fall apart. Crew is bad. Half amenities don’t work (eg no espresso machines, despite the fact they are installed). Almost no entertainment."

Pro: "Boarding process was fine."
Contra: "Old plane. Terrible entertainment system. We ordered Kosher meals. They cam from a company called Stogel. NOT FIT FOR HUMAN CONSUMPTION. Flight attendants disavowed responsibility for anything other than meal service because "this is not our aircraft.""

Pro: "better than expected accommodations, wonderful crew."
Contra: "entertainment system stopped working at one point. Snack before landing was a sad excuse for a cheese sandwich. Bathroom sink was backing up."

Pro: "Food and staff was amazing"
Contra: "TV didn't work good"

Contra: "I paid $ 55 extra for my seat # 20G.Company changed aircraft(it was Boeing 777-200).I did't get what i paid for. They gave me seat #30G(regular).Do i have a chance to get my money back?"

Pro: "The crew on this flight was amazing. Very attentive, courteous and professional!! The crew was in no way responsible for how terrible this airplane was, and they did a wonderful job of making sure everything was taken care of."
Contra: "The plane was terribly old and decrepit. None of the television screens worked, the airplane was dingy, brown, worn out looking and just overall gross. This flight was operated by a company called Privilege Style, and while the crew was fantastic everything else was terrible. The food was pathetic and nasty; they served breaded chicken that was so soggy it resembled a used dish cloth. It came with soggy oily vegetables and a cake that had condensation all over it. The only redeeming thing on this flight was the free Polish beer (it was warm). The flight we took going to Poland was on one of their new Dreamliner planes and it was amazing! We were so disappointed with this return flight as it was a stark contrast to the wonderful experience we had coming to Poland. I hope in the future they can discontinue use of these older planes, as it makes flying much more aggravating."

Pro: "Plain"

Contra: "Departure late about 4 hrs, little information along the way. More waiting at arrival for gate to open up due to late arrival. Seats are not comfortable."

Pro: "The crew was very attentive."
Contra: "The wait until we could get off the plane after landing due to the fact that there weren't any gates available."

Pro: "I have been flying with them for the past 16 years(economy seats), and I have to say that their service,and comfort of overnight flights have improved tremendously! Partially due to the fact that they have 787 Dreamliners now, in which the seats are wider and are reclining more than before, the leg room is bigger, the air quality better. The crew members are very professional,not overly sweet,yet caring and understanding,especially when you are flying with small children.As to those complaining about overcharged luggage- read the rules people! If you go over the maximum limit of 50lb for a check in, let's say 2lb,they won't charge you,but don't expect them to close their eyes when your luggage weighs almost double that!"
Contra: "The food is ok, nicely packed, but even if you don't like it they have extra options to purchase for a small price."

Pro: "Easy long travel very comfortable"

Pro: "Modern aircraft, food, extraordinary fligjt attendants"
Contra: "I wish that had wifi."

Pro: "Food was good."
Contra: "At boarding we were told we needed an additional security clearance "that way". When we searched for it and couldn't find it, we asked two different employees and they didn't know or offer to help. We finally found it but it wasn't a good experience. And finding out at boarding time was not helpful."

Pro: "Friendly staff, clean airplane, electrical sockets available."
Contra: "Flight was delayed. No efforts to ensure transit passengers are given priority. Spent hours waiting for the connecting flight."

Contra: "Baggage fees"

Contra: "There was a delay at Warsaw Airport for almost 3 Hours I arrived home 2.00 Am I missed a family wedding that night"

Contra: "Unable to choose seat at ticket purchase."

Contra: "Many people on this flight were bothered by the fact that their families were split up all over the airplane and no one could sit together. During boarding there were groups of people who had all been split up and were desperately trying to switch seats with others. I was traveling with a 15 year old, and even though she is not a small child it was very nerve wrecking to be seated 20 rows behind her, not being able to keep an eye on her (even more so because she gets car sick and has thrown up on airplanes before). I don't think I've ever flown where my group was not at least seated in pairs. This was very disappointing."

Pro: "Pleasant personal, great service!"

Pro: "Service, food, entertainment were of good quality"
Contra: "Flight was delayed 40 min; after landing the plane was sitting on the field forever; during descent, my ears started aching, and I think I got some kind of vestibular system damage, possibly from an overly fast descent. Not good."

Contra: "The crew had everyone measure their suitcases and pay for overweight, which significantly delayed boarding."

Pro: "Not much"
Contra: "Attitude of the Stewart was terrible she was a little cocky and didn't appreciate her attitude"

Pro: "Flight attendant made me a cup of decaf coffee. It was really good. And she found artificial sweetener."
Contra: "Boarding announcements in Warsaw for the flight to New York were ONLY in Polish. This left many passengers confused. I could understand this if the flight were to a Polish destination. During the flight, intercom announcements overrode the Entertainment System at FULL VOLUME - EVERY TIME. it is as though they wanted to maximize our discomfort. I would not fly with Lot again."

Pro: "I only liked that I got to watch a few movies to kill the worst experience I had !"
Contra: "I didn't like that I got no food I asked for a water bottle never got it! I was hungry the entire flight I was only lucky to be close to the bathroom"

Pro: "Everything was excellent."

Pro: "The seats were comfortable."
Contra: "After the flight was delayed for an hour several days in advance, I thought it could still be OK. But when they kept us at the gate for another 1.5 hours without any information as to why we were not boarding, I just about lost it. Delays happen. That is not the problem. But the staff was rude and did not inform us about when or if we would be leaving. When asked about missed connections, said they know nothing and the transfer desk will handle that. I was travelling with my cat, so for me it was super stressful. Once we did arrive to JFK, there were no more flights to RDU that night and it took forever and then some to get me a hotel that would accommodate a cat. Just fly another airline."