Găsește zboruri ieftine de la Cleveland către Bucureşti

Pro: "Both friendly and professional"
Contra: "All is perfect! They couldn’t be better"

Contra: "I just wish they used newer planes on this route but everything else was perfect!"

Pro: "Great service"

Pro: "Short, sweet, and yummy! Short trip, sweet experience with their staff and boarding process, and yummy snacks."

Contra: "The flight from LAX Ron Istambul was delayed for 2.5h, then the flight from Istanbul to belgrade was delayed by 3.5h. Then we learned that our luggage did not arrive, after waiting for all the bags to come out. This was by far the worst flight we have ever experienced!"

Pro: "Nothing everyone was rude and disrespectful"
Contra: "No one was helping or bothered to help"

Pro: "the onboard entertainment system is poor: you don't have your personal screen, and the only programmes available are the saftey video and airline's ads. The flight was delayed for 20 minutes at the start however it arrived on time. So that was not really an issue."
Contra: "The crew are professioanl and the service is OK although you need to ask for your tea/coffee. The food isn't amazing but it meets my expectation about the short flight cuisine."

Pro: "Leg room was OK"
Contra: "No alcohol service, cabin lights not dimmed seeing it was a late night flight."

Pro: "Nothing. I guess the fact that I made it to Israel?"
Contra: "Your incompetent agents messed up my reservation multiple times. They called my home and emailed asking for a payment, even though my client bought the ticket for me. Then, when I was checking in I realized my name was wrong even though my client has a document that proves she typed the right name. Finally, and AGAIN KAYAK, I arrive at the airport and Turkish Air says the ticket is booked but not ticked. So I had to jump on a 30min wait over the phone trying to solve issue after issue. Never doing business again with Kayak."

Pro: "Great service, incredible food. To give it a quick one: we ate the fish. ON AN AIRPLANE. I never eat the fish on a plane, but the chefs were great. Everything we ate was exceptional. Oh, beyond the food? The seats are great and the lie-flat worked perfectly. The entertainment system was great as well, and the live TV allowed me to catch the NBA playoffs while in the air. All-in-all, I couldn't recommend this flight more."

Pro: "The Airbus is such an extremely "customer oriented' airplane."

Pro: "service, no delays."

Pro: "Everything went perfect."

Pro: "i like because can interline from qatar airways and baggage through as well. so i do not need to check in again."

Pro: "The flight was on time, the food was good. Nice selection for onboard entertainment. The plane was very clean."
Contra: "1. The boarding process at Istanbul airport was horrible. No one could speak or understand english. My father was on a wheelchair and he was the last one to be boarded on the plane! There was so much confusion - some people wanted me to go separately from him, others wanted him to walk down the stairs on his own, etc. etc. There were hardly any announcements for people with special needs. Generally they are allowed to board first as they need more time to settle. I could barely find overhead bin space for his stuff. 2. There were several remote controls broken on the plane. A lot of people had to suffer through a non working entertainment screen. 3. One of the hostess was hardly listening to anything I had to say. She seemed to be in so much of a hurry and had a very bad attitude."

Pro: "Good"
Contra: "Good"

Pro: "Awesome"

Pro: "Boarding process started early and was efficient. Short flight so not much to say."
Contra: "We seemed to arrive late even though the boarding started early. Last call was displayed on the monitors 40 min before the flight took off which seemed excessive to me. And in spite of this we still didn’t arrive on time."

Pro: "food was fine"
Contra: "seat comfort is a real problem in this configuration of the 777-300er. all the more frustrating over a 13 hour flight. foot rest either hampers foot room under seat (when down) or digs into shins (when up.) There is NO comfortable seat position with that footrest. Every Economy passenger would be much better served if the footrests were completely removed."

Pro: "Overall the plane was very comfortable."
Contra: "Waited on the plane to takeoff for an extra hour without explanation."

Pro: "Busy flight with many kids and the entire crew was friendly and professional with service."

Pro: "The staff are friendly the food is great and their are lots of options, there is nothing to buy, everything is included in your ticket price (entertainment, games, movies, food, snacks, drinks, including alcohol) as well as a complementary travel bag with a sleeping eye mask, slippers and toothbrush and toothpaste. I couldn't be happier. I will seek out Turkish Airlines now every time I fly!"
Contra: "nothing, it was the best flying experience I have ever had!"

Contra: "Congested, the cabin crew did not give enough water. Did not walk cabin often enough m."

Pro: "Again, the crew was very young and greeting everyone with a smile, very accomodating. Loved the snack (Delta take notes). Time passed fast."

Pro: "Easy check in online, staff onboard very pleasant, good varied food onboard"
Contra: "Everything was smooth... what happened to the turkey delights at the beginning of each flight?"

Pro: "I liked the efficient way in which we were able to board. I thought all of the flight attendants were friendly and were eager to please any requests from the passengers. The plane was clean and comfortable . I thought the handling of food and drinks was very good. The food was good and there were ample servings for inflight food. I liked the wide selection of movies to watch and I liked the way that we could see our flight from a camera under the plane. That was a first for me and I thought it was interesting to view the monitor from time to time."

Pro: "i like the reception"
Contra: "i like how the crew welcome me.i all so like the food"

Pro: "Great experience whether I was going or coming. I loved it."
Contra: "Waiting on the tarmac for the bus to shuttle us to the terminal. The limitation on carrying my laptop into the cabin. Having to check such expensive, delicate equipment under the airplane where baggage handlers couldn't care less about how they manhandle the luggage sucked."

Contra: "The layover was too long."

Pro: "amazing !!!"

Pro: "Loved the service, comfort, entertainment, etc. All of this was top notch and the 13 hour flight went by very quickly."
Contra: "The boarding process was a nightmare. I blame my country more than the airline for the new security procedures needed but I literally went through 4 security checkpoints to get on the plane. Not only that, I had to give up my iPad and my $4000 camera to checked luggage at the gate (not my luggage but theirs). Again...not the airlines fault but it was an absolute cluster F...."

Pro: "Short but comfortable and pleasant flight."

Contra: "we arrived Erbil and returned back to Ghazi Antap ( Not Ataturk Airport) during a bad weather in Erbil. we remained seated more than 7 hours. Can you imagine that ?????"

Contra: "The veg food is quiet bland"

Contra: "I wasn't given an option to ask for a vegan meal at any point in the booking process. When I asked for a vegan meal on the plane the crew said I should have asked for one ahead of time and did not have a vegan meal for me."

Pro: "landing in jeddah was very bad in caressive manner... but all other things were good"

Pro: "The best flight ever!"

Pro: "Onboarding, crew attention, lounge access"
Contra: "Food was even better in Turkish Airlines before."

Pro: "on time, pleasant flight"
Contra: "no issues"

Pro: "Love this airline!!"

Pro: "Everything from above and the fact that my bags got home untouched and on time. It would have been a disaster to have to drive back to Bucharest to pick them up at the later time like it happened with other airlines."
Contra: "Nothing at all"

Pro: "Good food. Flight was on time."
Contra: "Seat in front on me was broken. Reclined further than the rest on the seats, which limited the room I had."

Contra: "Excellent"

Pro: "Nothing"
Contra: "Flight was cancel due to problems in Turkish government. The rescheduling of the new flights were "all lies" From Naples to Munich was ok, but the flight from Munich to Dubai was not confirmed (even though I had a printed ticket). Emirate airlines refused to take us and I was stuck in Munich all night, waiting for new reschedule. Horrible experience. I will avoid Turkish airlines in any of my future flights."

Pro: "Prompt service throughout."
Contra: "Would have preferred gate departure and arrival."

Pro: "It got me from point A to point B safely; it was a short flight. The overall price of my flights couldn't be beat."
Contra: "This flight was delayed 45 minutes or so and there were some boarding issues. Honestly, I could care less given the really low ticket price and the fact that the delay worked to my advantage but a lot of passengers were upset."

Pro: "the boarding was fine, we were on time and the staff was pleasant."
Contra: "the food was ok, they played one movie for everyone to watch and our screen was not the best, small seats with no leg room, filthy greasy window i had to clean to look out of."

Pro: "Service and food"
Contra: "Wrong passangers were in the plane and we had to take down out baggages and we had a big delay"

Pro: "flights on time.."
Contra: "Our pre-ordered meals were not served"

Contra: "Not make me check my carry on when there was adequate room in plane"

Contra: "Delta is always a step above the rest."

Pro: "It was nice that the plane was not packed full."
Contra: "Box water instead of water bottles. The seat wasn’t very comfortable since it wouldn’t recline."

Contra: "Assigning seats at check in? Why was that a thing? Also why did we have to wait for almost an hour once we landed to be given a gate for us to unload? So stupid the whole thing."

Contra: "The Entertainment display didn't work."

Pro: "Very fast and efficient boarding process. We began moving right when they closed the door. Smooth flight, friendly attendants."
Contra: "Stop charging $2 for headphones lol"

Pro: "Very nice crew, precisely respects the flight schedule"
Contra: "none"

Pro: "Overall the flight was very comfortable."
Contra: "none"

Pro: "Flight was above average, on time"
Contra: "Nothing really. It was a short flight"

Contra: "The Delta flight leaving Cleveland was a hour and a half late so we could not make our connection to get home and had to overnight in Minneapolis. This is the fourth time in six flights For Delta. I think the Kayak booking algorithm needs to allow more time between connecting flights."

Pro: "Quick boarding and great with accommodating my request for a window seat."
Contra: "Offer in flight entertainment."

Pro: "Movies and snacks on board. Friendly staff"
Contra: "They should provide free headphones"

Pro: "The crew was amazing this round I got good seats"
Contra: "Forgot my earphones so I had to read a book. I never asked nor did I see earphones"

Pro: "Crew was great."
Contra: "When all overhead bins were full, they should have allowed those who didn’t need to check their carry on to board the plane before those who needed to check their carry on. Very unorganized at gate."

Pro: "The ceew"
Contra: "Unorganized boarding and 6 hour delay from expected departure time."

Pro: "Crew really was cheerful and happy"

Pro: "Crew was great."
Contra: "A bit warm and the B777 blowers not in the easiest location to reach."

Contra: "Never made it because of my originating flight"

Contra: "Flight was delayed and our luggage is lost"

Pro: "We eventually got there"
Contra: "In Cleveland, the doors remained opened for about 30 minutes after they were supposed to close, and 6-7 people boarded. We then arrived in ATL quite a bit after we were scheduled to land."

Contra: "Na"

Contra: "Didn’t like the fact that online check in didn’t work on the Delta app.di"

Pro: "Delta Comfort Plus for the win! Great seats with plenty of legroom and room for carry ons. Friendly flight attendants"
Contra: "Nothing"

Contra: "Took 20 min on the run way before deplaning at the gate. Luggage took 15 minutes to come. No entertainment."

Pro: "The crew were fantastic and tried their best the delay."
Contra: "Delayed flight. 2 hours delay. Had to rebook a connecting flight and hence was very tight to board the next flight"

Contra: "Toilets space are below standards"

Pro: "Flight was good. Left on time. Crew was attentive."
Contra: "Did not assign seat at check in. Had to go to gate and check in. Staff handled it well, but it was inefficient. Wasted time dealing with it."

Pro: "Two ladies working in the aisles were very pleasant and nice"
Contra: "Takeoff accelerated too much... nicer to have a longer launch process"

Pro: "Efficient on board crew"
Contra: "Ground crew caused delay for unknown reason"

Pro: "The crew is always wonderful. The complimentary beverage and snack really makes the flight better, even in the tiny seats. The flights with tv screens and charging ports are great, although they only seem to be on my shorter of the two connecting flights."
Contra: "Crew allows the first zones to place both their carryon and personal items in overhead storage, filling the bins before many travelers board the plane. We are then asked to check our bag, and are forced to put our 1 bag between our legs, whole many people stored two overhead. Flight was delayed a few minutes and time was not made up in air. Delta changed a few of our flights before we were even off the plane, while other passengers were allowed to keep their original flight (originally we all had the same connecting flight). Looks to me like they overbooked and pulled some of us randomly. Also, my checked bag was sent on wrong plane, and sat unattended at next airport for 2 hours."

Pro: "everiding si so good thanks this is my 2nd time lovet"
Contra: "so organais tritment so good everiding lovet"

Contra: "The worst"

Pro: "Short trip"
Contra: "Very hot ride"

Contra: "Alhamdoulillah"

Pro: "Great ground staff and flight crew, except they should as warn and apologize regarding the limited gate as access so far from the check-in."
Contra: "Signage is terrible. Delta sign out side is obscured as and too small. Construction is no excuse for the confusion. Delta is not readable on the overhead signs and airport is too dark at night. Everything is hard to find."

Pro: "Despite small aircraft, boarding was fast and easy. On time departure and arrival. And quite clean aircraft despite a very fast turnaround. And Biscoff!!!! Delta's free wifi for messaging is a nice touch, as is free in-flight video. In-flight music would be nice, too. Doesn't hurt to ask :)"

Pro: "On time. Most important"

Pro: "We were treated very well and it was a short, sweet flight. Nothing to complain about."

Pro: "Seats are comfortable. These short haul flights often have worn out, painful seats."
Contra: "They do a bad job of screening people with bags too large for the overhead bins and then those people have to check one they have already tried to board and it slow things down."

Pro: "The short flight was fine. Crew was friendly."
Contra: "Because we arrived to LAX from SAN so late we had to run to the next gate and barely made the flight. The overhead bins were already very full so we had to stuff our stuff at our feet. Since we arrived so late it would have been better if they had allowed those with a tight connection to disembark first."

Pro: "Delta was so accommodating"
Contra: "N/a"

Pro: "- usb abd 110v charging ports on the seat backs - in-flight entertainment system for all passengers - comfy seats and adequate legroom in basic econ."
Contra: "- zone 1-5 boarding does not make for good logic - should board all window seat passengers first, then all middle seaters, and finally all aisle sear passengers"

Pro: "I liked that Delta gave me quick alternative flights and was able to switch at no charge to another flight using their app. I was traveling with my 12 year son and they were accommodating in seating us together."
Contra: "The hassle and the fact that we had to run to catch the new flight."

Pro: "Hey, they let us off the plane."
Contra: "The plane had just come in & problem was detected. Does it really take an hour to get the log book recorded?"

Pro: "Delta is a mess to check in. Check in on line, print boarding passes then stand for an hour to get bag checked, in Cleveland an. urn ind almost as long in Austin. Terrible"

Pro: "It was on time."
Contra: "The plane was dirty and there was a lot of trash around my seat."

Pro: "Great plane very comfortable"
Contra: "Everything great. On yome"

Pro: "Hard to like anything with this delay -- missed 3 appointments in Raleigh."

Pro: "The delta connection flight waited for our flight so we were able to make our cruise :-)"
Contra: "The delay in the beginnning caused a bit of anxiety that we might miss our connecting flight which could've resulted in a missed cruise"

Contra: "If you have to swap out planes, do it at night, not the morning of the flight! And tell the customers in advance, so they can get some sleep instead of hurrying to the airport for an "on time" flight that couldn't be flown because of an equipment problem."

Contra: "It was full, Ben if Lufthansa said on their website that they keep physical distance for passangers! Liars!"

Pro: "It was fairly comfortable & the staff was pleasant. The initial leg from BCN to Frankfurt went very smoothly."
Contra: "The flight 2nd flight from Frankfurt to Boston was significantly delayed for a variety of issues, and ( though not really within Lufthansa’s control) the security at Frankfurt was easily the most disorganized & poorly run situation I’ve ever encountered. There was almost constant interruption for announcements at the outset, with information that wasn’t necessary & actually made waiting for an extra hr + more frustrating. I give the crew/staff credit for doing their jobs well enough that it still managed to be a decent flight in the end."

Pro: "Amazing crew and service."
Contra: "Seat space extremely low for tall person."

Pro: "amazing"

Pro: "Food and crew were good"
Contra: "The seats recline back so far that it really intrudes into the space of the person behind you. At one point the guy in front of me reclined back so far and fast it slammed my eReader and spilled my coffee. Also the touch screen media app does not work well on Lufthansa."

Pro: "Nothing"
Contra: "Poor customer service, was booked off twice without being informed."

Pro: "Crew were friendly, boarded promptly"
Contra: "Food could have been better."

Contra: "Flight was delayed"

Pro: "Entertainment"
Contra: "Female flight attendant was rude and unprofessional."

Contra: "They made me weigh my carry on, but virtually no one else, despite the fact that my bag was the same size as most and smaller that others! I honestly felt like one of the gate agents were picking on me."

Contra: "NO MOVIES."

Pro: "Lufthansa is a great airline. My problem is Kayak, who sold the tickets to us."
Contra: "You, Kayak, sold me economy tickets. When I checked in online I saw it for the first time that our tickets were Economy Light. So even though we are Frequent Flyers, we payed $220 for three checkin luggages. I intend to dispute this case."

Contra: "I din't like the fact that Lufhtansa company uses double standards for the countries where they have their flights. From USA, San Jose, Ca, to Frankfurt, Germany everything was good (flight on 08/31/2018 - 09/01/2018). They have been very profesional, beganing wih the boarding time untill the arrival in Frankfurt. The flight to Romania was a different story. They haven't been very professional at all. The flight had a delay and nobody said a word. It was just a clerck there who didn't tell to the Lufthansa passengers for a while anything about our delay. So, finally, he said after 15-20 minutes that our fligt will be later, 20 minutes, than the scheduled time on our tickets. They seemed do not care too much about the Romanian passengers."

Pro: "flight attendant found me a seat away from the screaming babies."
Contra: "I was surrounded by about 6 babies. This is not acceptable for a long flight! I would like to have options as to where I sit. There should be a baby section where families pay more to be in a section on their own!!"

Pro: "nothing"
Contra: "getting fine from DC to Munchen and Munchen to Bucharest, 7 h delayed but we get to Romania. - when waiting for the luggages, guess what? Both luggages are missing. -made the complainment, now we are waiting to show up in Romania and to be delivered at home. -went to pick up the rental car, because of the plane delay, they gave our car away. -after trying several companies, we found a car, 3 times more expensive, but we have a car....yeeyy"

Pro: "The flight crew was amazing and the overall experience was great."

Pro: "The food was pretty decent."
Contra: "The seats are uncomfortable and do not recline. The plane was old. No entertainment. For the money look elsewhere."

Pro: "Cabin was clean"
Contra: "Boarding and airpot staff were horrible: rude, chaotic experience especially in Munich and Frankfurt. Main issue was rude staff... No concept of customer service ."

Contra: "Frankfurt connecting flights are the worst"

Pro: "Excellent service during the two hour trip. No complaints whatsoever!"
Contra: "No headrest screens for entertainment but I had my phone and downloaded movies and shoes prior to leaving the US."

Pro: "Everything"

Pro: "The plane was new and modern. Overall impression very good - until I took my seat."
Contra: "The most uncomfortable long distance flight I’ve ever experienced. The space in economy class is never impressive but this one was a joke. I had isle seat and I’m a small person. I don’t know how can you survive being a big man in a middle seat. Torture!"

Contra: "Boarding and take off was very delayed for a flurry ,this delayed my connection and made my total trip awful.i was traveling with a kid but still given last seat .Food was okay and crew was helpful. After having travelled to US lot of time I felt this trip was very tiring and frustrating."

Pro: "trip was pretty nice"
Contra: "service excellent"

Pro: "Everything is good"
Contra: "Food use to be better"

Pro: "W we’re a few minutes late and they waited for us. We truly appreciate their cooperation. 5 strat services."

Pro: "Food is better than other airlines, keep it up!"
Contra: "breakfast was just a muffin. used to be a real breakfast with bread, butter etc. would be nice to bring that back"

Pro: "Efficient boarding, friendly crew."

Pro: "Very nice personals, I'm so happy."
Contra: "Nothing"

Contra: "It seemed llike the boarding was rushed and a bit hectic."

Pro: "Crew was very courteous and efficient"
Contra: "Seats were too small. I noticed my neighbor was a fat big woman and she was occupying part of my seat and arm rests so I couldn't move because she was almost on top of me. It was a very unconfortable journey."

Contra: "Didn't happen yet."

Pro: "clean plane almost on time departure"
Contra: "landing near a jet bridge in Frankfurt but still taking a bus to the terminal for connections deplaning through the backdoor of the plane lack of care by the staff...poor service connections are too long in Frankfurt"

Pro: "Good things: 1. The boarding process is very great. The staff doing check-in is very professional. 2. Food on the plane is good, I choose beef stack."
Contra: "Things I don't like: 1. My seat was the 1st-row aisle seat. OMG, the seat is extremely small, my legs were very very uncomfortable. I would rather sit another regular seat instead of the 1st-row aisle seat. Usually, I sleep on the plane during whole flight, but this time I could not sleep at all. 2. There was a curtain which separates the business class and economic class. As the 1st point, my seat was the 1st-row aisle seat, so the curtain hit me every time the crew went through the curtain, which is extremely annoying. 3. The Entertainment screen is so difficult to use, either hard to touch or so slow."

Pro: "N-o entertainment"
Contra: "All"

Contra: "There is no entertainment so I do not know it should be rates."

Contra: "the crew was horrible and rude"

Contra: "Waiting to board, outside in the rain while people shuffle slowly onboard and the crew does nothing to speed things up"

Pro: "Very friendly crew, smooth flight ( great pilots)"
Contra: "Food was carb heavy. I wish you would offer more protein and vegetable choices."

Pro: "United airlines a319 was quite shakey felt uncomfortable whereas the Lufthansa connection with the a320 was way better only a bit shakey but felt comfortable and enjoyed the flight."
Contra: "United airlines connection was quite bad. Was 15 min late but didn't really mind it"

Pro: "Everything was good."

Pro: "I fleweconomy. Flight on time. Boarding was quick. Food is so so bordering to poor. On the plus side the portion was small and is good when want to go on diet."

Pro: "The plane was parked away from the gate. We boarded the service bus to get there 20 minutes before departure time. But it took more than 20 minutes while mid way waiting for clearance to leave for the plane. The service bus did not turn on the AC while we waited even though we complained. We were suffocating. There was no entertainment on the plane."

Pro: "flight was on time and the crew was wonderful"
Contra: "Plane was"

Pro: "Drinks and food quality acceptable Well on time Very friendly crew"
Contra: "Seats comfort could have been better"

Contra: "2.5 h delay"

Pro: "Lovely crew."
Contra: "Boarding process was unclear."

Pro: "The Lufthansa flight to Montreal was a really full flight. Lufthansa already gives Silver Star Alliance card holders preferential seats, but for the Montreal flight I got upgraded to Business. What a pleasure! I felt like a really valued customer. At a time where one has to pick value for money and figure out your loyalties in air travel; I can promise that Lufthansa will be a top choice for me on future flights. Excellent in all regards."

Pro: "The checkin was very helpful although also frstrated because they could not print the boarding pass."
Contra: "Had to wait till I got to the counter to get my boarding pass. They had to ov erride a certain part in order to print. As a result of this I was unable to sit with my party."

Pro: "The crew was friendlier. the plane was way cleaner than the previous one. The food was more decent."
Contra: "The crew wasn't too willing to help with the carry-on baggage, for example - I kept looking for a while for an available spot to deposit mine."

Pro: "Flight on time, seats comfortable."
Contra: "For such a short flight no improvements are needed."

Pro: "It was great."

Pro: "We got to London on time."
Contra: "Asked me to check luggage when there was plenty of room on board... Brand new, two week old, luggage is now broken."

Contra: "Food was awful."

Contra: "This was not a low cost flight such as Ryan Air, etc. I expect British Airways to provide at least complimentary water, which they did not! Come on! For $240 per ticket you could at least offer a free glass of water and a pack of peanuts."

Pro: "Yes.. crew was awesome.. Wish they did not charge us for drinks the second time around"
Contra: "Free drinks throughout the entire flight"

Pro: "Fast check in. Boarding orderly."
Contra: "AC on the airplane. It was extremely hot. We have to use the magazine to fan ourselves...."

Contra: "all"

Pro: "Boarding and the flight itself were uneventful. Departure slightly early and arrival consequently early too."
Contra: "Paying for simple tea or coffee? I know a profit needs to be made but come on! I was missed completely by the cabin service the first time, and had to ask for tea on the second. I don’t know when they started charging for tea, but it was unwelcome, cool, and not particularly refreshing. I expect better of BA."

Pro: "The flight crew"
Contra: "Never board check in luggage at lcy, they don't know what to do with it"

Pro: "Friendly crew, decent food, and solid entertainment."
Contra: "Economy seating was very cramped, even for me at 5’5”. The plane didn’t have WiFi, which is unacceptable in 2018."

Pro: "Not much - inflated BA fare for mediocre offering; definitely not business class when compared to proper premium airlines."
Contra: "Cramped seats. Poor food. Disorganized boarding more soon to low cost budget carriers. Which is what BA competes against now, albeit for premium prices."

Contra: "i was asked to pay to check in my luggage :("

Pro: "Seats are comfortable"
Contra: "No complementary water on Baird."

Pro: "Snacks or water had to be purchased No in flight entertainment Crew not so nice"

Pro: "On board service and amenities"
Contra: "Kayak customer service"

Pro: "We were given a voucher for our meals ."
Contra: "Our flight was cancelled after all passenguhaf boarded due to some mechanical problems. Big issue with hotel accommodation."

Pro: "Nothing"
Contra: "BA took us onboard, flew us 40 minutes into Frankfurt and they decided there was a mechanical problem and returned back into Heathrow. The next plane did not arrive until 5 hours later, which lead to missing the connection flight. We were asking for updates and nobody knew anything. We asked to be changed to different airline and they could even do that. They did not compensate or pay anything, which is unacceptable. Horrible customer service."

Pro: "The flight attendants were very nice and tried to accomodate everyone. The food was pretty good for airline food. The snacks and beverages were plentiful. The tea they serve is delicious! Good movies, online games etc."
Contra: "I did not like the very tight seating with basically no leg room. Very uncomfortable. Unless you can afford 1st class or the pod type loungers. There is no room in the economy section."

Pro: "The attendats are very helpful."
Contra: "Nothing."

Contra: "No free juice and water. Everything is for purchase. No seatback entertainment. No internet."

Pro: "This was a very full flight and the crew were exceptionally patient with everyone. Much appreciated."

Pro: "Food"
Contra: "Probably the early morning flight sent the crew into a busier schedule. It was somehow noisier with all the going-ons for the flight."

Pro: "Nothing"
Contra: "They were late, once we were ready to board the plane it has been changed to another gate due to Brittish delay, so we had to do nother security review. We faced a bad attitude in the countter that was very dissapointing."

Pro: "Boarding. Food."
Contra: "My in flight entertainment was broken and that us quite a disadvantage on a 12 hour flight. I was told it was because the airplane was "very old" which whilst it may be true it is not something I particularly want to hear. I was also told that as the flight was full I could only move seats if someone wanted to swap. I'm not sure if the flight attendant was expecting me to stand up and make a public request?!"

Pro: "Flight was pretty good."
Contra: "Check in was very slow an staff was not very helpful."

Pro: "Crew was nice. SFO-LHR was great entertainment."
Contra: "They lost my bag! I was waiting for this ski trip for a year, and they lost my snowboard bag. It is still in London and I'm at Avoriaz, waiting for a driver that god knows when will come."

Pro: "Crew were nice and helpful"

Contra: "BA 884 and BA 885 (a 3 hours flight!) had no water , coffee and food at all !!! PLEASE HELP US !!!"

Pro: "That was my first experience with the Airbus 380. The plane is an excellent ship and the takeoff and landing was surprisingly smooth. Flying is very stable as well. Although it has two decks you are just in one and it looks like any other long distance plane. Seats are a bit narrow but comfortable. Entertainment is individual and plenty of options. Economy cabin is divided in two sections and each section has its own lavatories."
Contra: "The boarding and disembarking operation is never-ending and of course economy class has to wait until business and first -that are considerably large- have completed their getting out. Even with two exits for the two decks it was very slow. On boarding I also noticed that several passengers boarded the wrong deck: nobody but a generic sign was telling them what gate was theirs. With 450 or 500 passengers the chance that something goes wrong increases. In our case a passenger didn't make the connexion and the luggage had to be removed. Food is just fine. Surprisingly the beverage was extremely short of options: just wine or water, no coke or sodas. Same with supper: just coffee, water or juice. The trip was long -9 hours- but no water was offered between meals."

Contra: "horrible seating"

Contra: "We did not know it was Finnair until we got to the airport and could not find Brittish Airlines flight. This is on Kayak because none of your information indicated anything except a British Air flight. We asked several people and finally figured it out only they changed the gate at that point and we almost missed the flight after sitting in the airport for three hours"

Pro: "Pilot was great in bad whether."
Contra: "Pork sausage for dinner, we couldn't believe it!! Not a enough food provided to the flight so we got what was available. Our first family vacation to Europe and had a awful experience for my family."

Pro: "Great crew."

Contra: "Food cost was a surprise. No biggie, just glad I brought a snack"

Pro: "Plane captain very informative"
Contra: "Airport ground staff very unhelpful"

Pro: "Everything was great"
Contra: "Not much space. Seats were too narow."

Pro: "Seating was roomier and much more comfortable. More leg room."
Contra: "No free snacks or drinks."

Pro: "The staffs were brilliant"

Contra: "The cost to check in a bag was 65 pounds. We are a family of 3 and so that was 195 pounds. It is unreasonable to charge that much to check in a bag and ridiculous for ticket pricing to not be clear about this."

Pro: "Blanket and quiet to sleep"
Contra: "my screen didn't work"

Pro: "Crew was nice, helpful and all the time around."

Pro: "Everyone was awesome"
Contra: "The staff was awesome"

Contra: "The service wasn't very good. We had to walk to the galley for drinks mid-flight."

Pro: "I liked British airways check in procedure and luggage handling"
Contra: "The whole flight was boring, no entertainment. Seats are not comfortable, they use very horrable water to make tea... I wish I didn't pay for it but I you have to buy what you eat, that's not nice on a commercial airline"

Pro: "The connecting flight got canceled and 24 hours latter we are still in the airport trying to get to our final destination."
Contra: "We rebooked our flight to another flight firvthe following day and that one got canceled too. They have not returned our luggage yet. They said within a week we'll get our luggage. The worst company on the planet. Do not fly them. Our vacation has turned into a nightmare. We had to repurchase tickets with a different company so we can get to our final destination. We don't know if we'll get reimbursed for any portion of this."

Pro: "The flight got us there safely."
Contra: "The security area was crowded and loud with a man shouting instructions you could barely hear. No one was helpful. No one was there to answer questions. An extremely unpleasant experience."

Pro: "Boarding was quick and staff was friendly. On board the service was great. All flight attendants were smiling, friendly and kept coming through the economy cabin with orange juice and water to make sure we were all well hydrated. We received lunch, movie snacks, and a mini pizza lunch. The only meal that wasn't great was the mini pizza."
Contra: "The only minor issue we had on this flight was that our entertainment units stopped playing movies 4 hours before we landed. The cabin crew tried resetting it a few times and tried everything they could to fix it, but it didn't work. They did compensate us for the inconvenience so that was nice."

Pro: "Arriving safely."
Contra: "The temperature was annoyingly hot on board."

Pro: "Professional staff, quality food and comfortable seat."
Contra: "Flight was late and I was late for a conference call."

Contra: "My eyes were watering and my nose was itchy for the entire flight and I had to hold back sneezes and I think there was something in the air on the plane that was causing this to happen. I was double-masking and I do not have allergies. I wonder if it had to do with the chemicals used to disinfect the plane between flights? I was not very comfortable, to say the least. Everything else was great, though, but I don’t think I will be flying again anytime soon."

Pro: "A crew member saw me struggling to walk and offered a wheelchair, explained to me that I would be met with one throughout my trip. Her name was Donna!! Problem occurred when we got to Dallas."
Contra: "Instead of circling in the sky, they could have had the pilot take the alternate route he eventually took anyway, in the first place. My family and I still don’t know if we’re going to get a flight to El Paso/ stand by. So much 4 seeing my armyson before he deploys, recipient time waisted over bad decisions on to of everything else, entitled woman on the plane insults me on the lane for no reason. The crew was amazing though."

Pro: "The crew was great!"
Contra: "We had a difficult time getting in the air in the air. We left 1.5 hours late! Not AA fault!"

Contra: "The attendants attitude."

Pro: "Crew"
Contra: "6 hour delay"

Contra: "Would have been better if the flight attendant didn’t drop another passengers drink on me. They gave me nothing for being sorry."

Pro: "Great airplane. Enjoy the 2 seat rows."

Pro: "Clean airplane."
Contra: "The in air internet is confusing and frustrating. Everyone around me was trying to figure out how to get on the internet. It’s a joke."

Contra: "legroom"

Pro: "Nothing"
Contra: "Flight was severely delayed, no compensation, check-in was horrible."

Pro: "The friendly informative team when we learned our plane broke. I switched to Charlotte connection earlier as a Miami one made no sense as Miami is south of Atlanta final destination. We had a different outcome than expected yet staff cared for us."
Contra: "Plane better maintained as before take off a hydraulic part broke and we were grounded . We arrived home hours later than planned because of this."

Pro: "My bag was lost!!!"
Contra: "To have my bag delivered"

Pro: "Good food. Friendly crew. On time, etc."
Contra: "Recycling/reduce waste. Gluten-free choices."

Contra: "On time"

Pro: "Booked via JustFly.com and I guess I did not read the fine-print. What seemed like a great deal – $475 USD for an off-peak round trip, LAX-LON-LAX, booked two months in advance – was not much cheaper, once I paid seat assignments and, new one on me, +$100 to check one non-cabin-sized bag each way."
Contra: "Please, don't bait and switch British Airways for American Airlines. I chose to fly BA for a reason, but outbound was AA. I know it's a tough job, tending to 300+ passengers on any trans-Atlantic flight, but AA comfort and courtesy were lacking. It was a different story flying home on my BA 747."

Contra: "Better seat cushions! There is not much padding & the seats get really hard."

Contra: "Departing on time...30 minutes late."

Pro: "Very professional and timely. My last six flights with American have been without a hitch and right on time. If I were a business traveler, which I am not, American Airlines would be my go to carrier. Quite satisfied with this airline and have been for a long time. Thanks!"

Pro: "The crew"
Contra: "I just don’t understand how a flight can be delayed three hours from weather the day before. And, of course, we arrived and there was no gate for us. They had three hours to have a gate ready for us. AA fail!"

Pro: "Food was so so on board BA flight"
Contra: "Personel of BA in general very arrogant and think they rule"

Pro: "It started with a 2 hour delay. Then, when the plane finally got to Orlando, there was a smoke alarm going off. We had to wait another 30 minutes for that to be fixed. Then when we got on the plane there was a issue with the baggage and we sat again for another 30 minutes"
Contra: "Not one explaination, or consideration. The attendants were rude and the pilot didn’t even come on during the flight to say anything but signing up for a credit card. Bullshit."

Contra: "It was an old plane (with short First class) and they changed various time the departure time without explaining until letting us wait without news for an hour on the plane before takeoff... and arriving at Miami without a door available, we had to wait further 30+ minutes in the plane"

Pro: "Smooth ride and early arrival"

Pro: "Friendly staff made people feel safe even during turbulence."

Pro: "service perfect"
Contra: "crowded"

Contra: "See above"

Pro: "Check in"
Contra: "Missed connection"

Contra: "They charge for coffee."

Contra: "Supposed to leave saturday, but didnt cause the lady at airlines said i need a visa when i did not need a visa.now its tuesday in austrailia and im stuck in airport because quantos doest know where my bags are. This trip is turning or turned into a total disaster!"

Pro: "Standard AA domestic flight. Once we were boarded and underway, things were fine. Crew was friendly, the aircraft was cleaned on the turn from the prior flight, and we didn't sit on the tarmac too long when arriving at DFW. Normal operations for AA domestic."
Contra: "Unfortunately, normal operations for AA domestic means boarding 20-30 minutes late, which delayed the arrival a bit. In general, AA could provide more accurate updates and boarding information for their flights. For example, if the inbound aircraft arrives at the time my flight should be boarding, I want to see an updated departure time, rather than maintaining the "on time" status right up until five minutes before the new boarding time. Generally it takes 25-30 minutes to turn the plane for the next outbound flight."

Pro: "Crew was nicw"

Contra: "Now pay significant more for carry on bags for another mediocre airline where it is not significantly cheaper."

Contra: "My flight was not only delayed by two hours, it was also cancelled at the time of departure. The weather was clear, no reports or reasons as to why flight was cancelled. We had to rebook another flight to our destination at another airport 5hours away, the next day, no reimbursement or upgrade for travel delays"

Pro: "Like my AA rides > 90% of the time. The usual prob is sketchy gogo service."
Contra: "Nogo gogo"

Contra: "Plane was dirty and crew inattentive."

Pro: "Short flight, nothing much to say."

Pro: "The crew on both flights to Cancun were very nice!! thanks"

Pro: "Had a row to myself."
Contra: "Tried to standby for earlier flight or pay a change fee or buy another ticket, but they wouldn't let me even though there were empty seats on the plane according to the gate representative. When I called customer service there was a 46 minute wait. When they called me back it was too late, and they said only gold or higher members could stand by. When I got on my later fight, the wifi and entertainment didn't work."

Pro: "Speedy boarding, friendly crew."
Contra: "Seats are definitely cramped."

Pro: "The crew, pleasant as usual."
Contra: "They ran out of chicken for dinner, and then the pasta was cold. They could have compensated with an extra glass of wine, but NO !"

Contra: "I was told that because my passport would expire in 2 months that I wouldn't be allowed to board the flight. I was never alerted of this in the booking process."

Pro: "The gate agent was having a bad night because she did not get a break. I am platinum pro and would not upgrade me because she said I was not on the list but she put 2 people in first who were not even advantage members"

Pro: "Flight was smooth and ontime"
Contra: "Flight was extremely expensive."

Contra: "Long delay"

Contra: "The seats are too tight."

Pro: "Nothing"
Contra: "I selected an aisle seat because I have very bad anxiety and when I got there to print off my ticket I was assigned a middle seat. It was very uncomfortable"

Pro: "Good flight! Smooth landing!"
Contra: "N/A"

Contra: "The flight was cancelled without notification."

Contra: "The original flight was cancelled so we were stuck at the airport for nine hours. Then the replacement fight was a super old out of date place."

Pro: "All went very smoothly"