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Caută prin sute de site-uri de călătorii în același timp pentru a găsi oferte la zborurile către Bucureşti
Întrebări frecvente despre rezervarea zborurilor de la Ohio către Bucureşti
Principalele 5 companii aeriene care deservesc zborul de la Ohio către Bucureşti
Notele conform evaluărilor din partea clienților KAYAK8,0
SWISSScor general bazat pe 9244 evaluări
8,2Îmbarcare
7,9Confort
8,6Echipaj
7,7Divertisment
7,9Mâncare
Evaluările companiei aeriene
Delayed flight. Missed connections. Rerouted. Had to go through security multiple times. Arrived 4-5 hrs later than expected.
Delayed flight. Missed connections. Rerouted. Had to go through security multiple times. Arrived 4-5 hrs later than expected.
Pro: "the crew were so nice"
Contra: "not enough room between seats"
Pro: "The crew was friendly and helpful."
Pro: "Awful!!!"
Pro: "The crew was amazingly efficient serving food and drink. In the recline position the seat bottom extended which was far more comfortable than simply reclining."
Contra: "The food was mediocre and the selection of movies was very limited."
Contra: "The plane was SO hot and stuffy. It was an overnight flight, so they passed out blankets—but it was so hot no one used them. The air was stale, to the point of feeling claustrophobic."
Contra: "It would have better if the flight wasn’t 5 hours late."
Pro: "Good entertainment options"
Contra: "two of the three phone charge ports were not working I think the passenger seating areas may not have been deep cleaned"
Pro: "Everything!!"
Contra: "We had a huge delay"
Pro: "Great entertainment and food- all excellent."
Contra: "Uncomfortable, small seats in Economy."
Pro: "full aircraft"
Pro: "Arrived on time"
Pro: "I thought my out flight with Lufthansa would be good but it was surpassed by the return flight with Swiss Based on my experience I believe Swiss should be a 5 star airline as well"
Contra: "A slight delay"
Pro: "They have a policy of letting kids under 5 board early which was a boon to us! The veggie pasta was really delicious."
Contra: "The delay to fly was the only issue"
Contra: "It was torture in the cramped seats"
Pro: "Lots of room because plane was half full"
Contra: "I arrived almost early enough to get on an earlier flight. I think if I'd pleaded a bit more..."
Pro: "Flights attendant proficinal , food was great , first time experience ice cream on airplane served. Seats are comfy and wide , much space between seats compare with other airlines."
Contra: "Nothing"
Pro: "Nothing about it"
Contra: "They didn't even take us!"
Contra: "It was delayed"
Pro: "good flight didn’t have any problems"
Pro: "Very courteous attendants."
Pro: "Everything was very good. From the staff, to the food and comfort. Excellent!"
Pro: "Swiss is famous for the punctuality, I actually love the airport too in Zurich, is super clean and modern, very efficient. Food on board was great in Economy as well!"
Contra: "the seats are not spacious enough. I barely had the seats in front on my basically on my laps.. a little bit too claustrophobic!"
Pro: "We like being able to check our ski equipment without extra charge. Service is consistently professional and courteous."
Contra: "Being charged for seat selection. The late hour of departure for the Boston to Zurich flight."
Pro: "Flight was fine"
Contra: "Check in at Nuremberg terrible"
Pro: "Very professional!"
Pro: "Amount of times drinks, water, was served."
Contra: "The person in front of me reclined seat the whole trip. Very, very uncomfortable for me."
Pro: "The airline crews politeness & courteous comfortable seating were helpful on meal selection."
Pro: "Friendly and high quality service"
Pro: "Very well organized company beginning with the website, check in, boarding and the flight."
Contra: "None"
Contra: "4-hour delay, followed by announcement of boarding gate, but nobody at security, necessitating weary travelers needing to leave the boarding area to go back out and through security again. On board, I was very uncomfortable, but responsibility primarily not the airlines, but due to seat mate. However, there was a chill wind blowing directly on my face for two hours."
Pro: "Swiss is already a great company and yesterday it just got better : I got upgraded on business class between Geneva and New York and it was a very nice treat, the service was perfect, the food excellent, the seat was very comfortable. Thank you SWISS !"
Contra: "Business class service The hostess forgot my request twice. ..."
Pro: "-Comfortable Leather seats -Snacks were delicious -Legroom (6 foot person here) -Kind Staff"
Contra: "-That I can't always fly Swiss"
Pro: "Food is decent"
Contra: "Really old air crafts with disgusting seats, I don't know when they were cleaned. Wifi options given are horrible, If you really want to provide this option at least provide like full flight or in increments of hours not by data limit, this shows how archaic is your business thinking is!! You have to seriously update .."
Pro: "They put us in a nice hotel"
Contra: "Flight was delayed for more than 1 hour and it was overbooked. So they put us on a united flight for today. This flight is also overbooked."
Pro: "The aisle seat I purchased wasn't miserable like so many economy seats are. But I did have to pay for it!"
Contra: "I had such a miserable experience getting to Florence on Swiss Air that I sent a letter of complaint WHILE ON VACATION!! Really. It was a nightmare... not the way you want to start a vacation. I had difficulty booking my daughter's seat online for the return, but didn't have access to phone service while abroad. In my complaint letter to Swiss Air I requested they place us together. I never got a response and upon check in, they had my son and me in our purchased seats and my daughter at the back of the plane. I asked them if they could do anything about it (I was even willing to give up my seats to move to the back...) yet no one seemed concerned or interested in helping to make this work. They also had no knowledge of my complaint or appeared concerned about my prior experience. I'm so over Swiss Air. My experience with the employees on the phone prior to my first departure, the lack of response to my email, and a disinterested and inattentive staff on my return, have all convinced me to choose a different airline next time."
Pro: "The seats"
Contra: "Checking bags took longer than I would have liked."
Pro: "fast, all good"
Contra: "-"
Pro: "The staff was courteous and pleasant"
Contra: "The exit seats were extremely cold, I had to put on my jacket gloves hat and ablanket Didn't eat dinner, breakfast was all sweet things"
Pro: "The crew was terrific."
Contra: "Economy seating very cramped. Cramped seat conditions, inability of video screen to articulate sufficiently to allow seeing the picture when the seat ahead was reclined."
Pro: "Fantastic flight attendants, good food. I felt safe throughout the whole travel."
Pro: "The steward was friendly"
Contra: "1) Assigned seat but was allowed to change seat 24 hours before online check in but at baggage drop off at airport, I was shocked that Swiss Air did not abide to our selected seats changed and gave us the initial seat assigned. 2) At airport check in, none of the ground crew able to gave us good explanation or assistance. 3) Enterainment has to reboot twice. Audio selection cannot be play. No USB port for charging phone."
Pro: "Excellent Amount & Quality of Asian Vegetarian Food"
Contra: "Due to a glitch in the webstei, I was unable to check in online, and therefore did not get a window seat for an 11 hour flight - very frutrating and uncomfortable!"
Pro: "I like Swiss in general"
Contra: "Although on time for boarding, there was a long delay before take off, which made our connection very close!"
Pro: "Crew and overall service was great. Crew was attentive and friendly."
Contra: "Food wasn't the usual Swiss quality this time. Are seats getting smaller? Very cramped, no leg room (I am a 164 cm, 53 kg female). I had some black metal box in my legroom area on top of everything. It would be absolutely impossible to take the "crash position" highlighted in the safety video."
Pro: "Excellent service"
Contra: "Small jet for transatlantic didn't allow for being able to walk, stretch and move about much during such a long flight, unlike larger airbus planes or larger Boeing planes. Why do airlines hire chefs then serve lousy food!? First meal was so so while wake up meal was really bad. Was so disappointed in Swiss Air so will not fly with them again. Great service doesn't make up for the noted disappointments. Spending a $2-3 more on food would have helped, but placing us in a long flight in such a small airbus plane just won't do!"
Pro: "The crew was courteous and trying their best."
Contra: "The boarding process was quite bad. Apparently their computer system was not working. Waiting, delays. Also, although it was absolutely not necessary they took our carry-on-s with the check-in luggage. Disappointed. First time with Swiss and I though Swiss in general are more organized. But no."
Flight attendants were excellent.
Please know that even in long flights you will be very hungry! There is no real food served. A “flight fuel” box is offered for $10 but it is nothing of substance. And don’t expect to eat in the airport before your connecting flight because you will likely be sitting on on the tarmac waiting to park and get off the plane for the time you had available to grab food as Delta can’t seem to get their flights coordinated to get you there on time!
Great customer service. Safety and cleanliness. Fly delta.
Contra: "Not make me check my carry on when there was adequate room in plane"
Pro: "Seats, service, and peaceful."
Contra: "Delta is always a step above the rest."
Contra: "Assigning seats at check in? Why was that a thing? Also why did we have to wait for almost an hour once we landed to be given a gate for us to unload? So stupid the whole thing."
Contra: "The Entertainment display didn't work."
Pro: "Very nice crew, precisely respects the flight schedule"
Contra: "none"
Pro: "Overall the flight was very comfortable."
Contra: "none"
Contra: "The Delta flight leaving Cleveland was a hour and a half late so we could not make our connection to get home and had to overnight in Minneapolis. This is the fourth time in six flights For Delta. I think the Kayak booking algorithm needs to allow more time between connecting flights."
Pro: "Quick boarding and great with accommodating my request for a window seat."
Contra: "Offer in flight entertainment."
Pro: "Arrived almost an hour early, friendly and courteous service, smooth takeoff and landing."
Contra: "More efficient boarding process. Only 2 lines one short line for priority and a very long line for general boarding that wasn't organized by zones, etc."
Pro: "The crew was amazing this round I got good seats"
Contra: "Forgot my earphones so I had to read a book. I never asked nor did I see earphones"
Pro: "Crew was great."
Contra: "When all overhead bins were full, they should have allowed those who didn’t need to check their carry on to board the plane before those who needed to check their carry on. Very unorganized at gate."
Pro: "The ceew"
Contra: "Unorganized boarding and 6 hour delay from expected departure time."
Contra: "Flight was delayed and our luggage is lost"
Pro: "We eventually got there"
Contra: "In Cleveland, the doors remained opened for about 30 minutes after they were supposed to close, and 6-7 people boarded. We then arrived in ATL quite a bit after we were scheduled to land."
Contra: "Na"
Pro: "Delta Comfort Plus for the win! Great seats with plenty of legroom and room for carry ons. Friendly flight attendants"
Contra: "Nothing"
Contra: "Paid extra for a seat that didn't have any extra leg room. The entertainment system was broken for the whole plane during the first 2 hours."
Pro: "The crew were fantastic and tried their best the delay."
Contra: "Delayed flight. 2 hours delay. Had to rebook a connecting flight and hence was very tight to board the next flight"
Pro: "Flight was good. Left on time. Crew was attentive."
Contra: "Did not assign seat at check in. Had to go to gate and check in. Staff handled it well, but it was inefficient. Wasted time dealing with it."
Pro: "Two ladies working in the aisles were very pleasant and nice"
Contra: "Takeoff accelerated too much... nicer to have a longer launch process"
Pro: "Efficient on board crew"
Contra: "Ground crew caused delay for unknown reason"
Pro: "The crew is always wonderful. The complimentary beverage and snack really makes the flight better, even in the tiny seats. The flights with tv screens and charging ports are great, although they only seem to be on my shorter of the two connecting flights."
Contra: "Crew allows the first zones to place both their carryon and personal items in overhead storage, filling the bins before many travelers board the plane. We are then asked to check our bag, and are forced to put our 1 bag between our legs, whole many people stored two overhead. Flight was delayed a few minutes and time was not made up in air. Delta changed a few of our flights before we were even off the plane, while other passengers were allowed to keep their original flight (originally we all had the same connecting flight). Looks to me like they overbooked and pulled some of us randomly. Also, my checked bag was sent on wrong plane, and sat unattended at next airport for 2 hours."
Pro: "everiding si so good thanks this is my 2nd time lovet"
Contra: "so organais tritment so good everiding lovet"
Contra: "The worst"
Pro: "Short trip"
Contra: "Very hot ride"
Contra: "Alhamdoulillah"
Pro: "The service was good"
Contra: "The flight was very rough on landing"
Pro: "Staff were friendly and attentive. Boarding was good - efficient and quick."
Contra: "Seats were not that comfortable. Aircraft very noisy. Competition offers a much better service. Transfer in Atlanta was a nightmare, taking almost two hours from landing to getting to the domestic gate for the next sector. only three immigration staff working."
Pro: "Despite small aircraft, boarding was fast and easy. On time departure and arrival. And quite clean aircraft despite a very fast turnaround. And Biscoff!!!! Delta's free wifi for messaging is a nice touch, as is free in-flight video. In-flight music would be nice, too. Doesn't hurt to ask :)"
Pro: "On time. Most important"
Pro: "We were treated very well and it was a short, sweet flight. Nothing to complain about."
Pro: "Seats are comfortable. These short haul flights often have worn out, painful seats."
Contra: "They do a bad job of screening people with bags too large for the overhead bins and then those people have to check one they have already tried to board and it slow things down."
Pro: "Delta was so accommodating"
Contra: "N/a"
Pro: "- usb abd 110v charging ports on the seat backs - in-flight entertainment system for all passengers - comfy seats and adequate legroom in basic econ."
Contra: "- zone 1-5 boarding does not make for good logic - should board all window seat passengers first, then all middle seaters, and finally all aisle sear passengers"
Pro: "Friendly staff and onetime aircraft"
Contra: "Nothing in perticular"
Pro: "I liked that Delta gave me quick alternative flights and was able to switch at no charge to another flight using their app. I was traveling with my 12 year son and they were accommodating in seating us together."
Contra: "The hassle and the fact that we had to run to catch the new flight."
Pro: "Hey, they let us off the plane."
Contra: "The plane had just come in & problem was detected. Does it really take an hour to get the log book recorded?"
Pro: "Delta is a mess to check in. Check in on line, print boarding passes then stand for an hour to get bag checked, in Cleveland an. urn ind almost as long in Austin. Terrible"
Pro: "It was on time."
Contra: "The plane was dirty and there was a lot of trash around my seat."
Pro: "Everything else fine."
Contra: "Made me check my bag - even though ther was plenty of overhead bin space."
Pro: "Hard to like anything with this delay -- missed 3 appointments in Raleigh."
Contra: "If you have to swap out planes, do it at night, not the morning of the flight! And tell the customers in advance, so they can get some sleep instead of hurrying to the airport for an "on time" flight that couldn't be flown because of an equipment problem."
Contra: "Economy seating was cramped and painful. I sat in a window seat and couldn't hardly move freely enough to get my seatbelt on; and I am a petite female!!"
Contra: "the seats are WAY TOO SMALL"
Pro: "Our original flight delayed and then cancelled and the need help kiosk was quick to provide an alternative. Better aircraft and good flight compared with the original flight"
Contra: "The replacement flight has been delayed almost 2:30 hours due to bad weather in NYC."
Pro: "The aircraft was much better than the originally plan which was delayed and then cancelled. Comfort seats and cleaner aircraft was a nice surprise after 5.5hrs of stranded time at the CLE airport."
Contra: "Delayed for 5.5 hours."
Just to be honest and to take care of people
Pro: "Nothing"
Contra: "Flight was cancelled with NO NOTIFICATION. I learnt about it when i reached the airport - 3 hours before departure. And there was absolutely no one from Lufthansa available - innperson or on phone."
Contra: "It was full, Ben if Lufthansa said on their website that they keep physical distance for passangers! Liars!"
Pro: "Arrived early, nice bus. Class lounges"
Contra: "Friendly flight attendants, more comfort . Better food. Faster service"
Pro: "Amazing crew and service."
Contra: "Seat space extremely low for tall person."
Pro: "amazing"
Pro: "amazong"
Contra: "Seat very short & im only 5’2” and it was short even for my legs. Too short for anyone average Otherwise ok"
Contra: "Flight was delayed"
Pro: "Airbus seats, n/a considering short flight"
Contra: "Some staff ignored us in our isle"
Contra: "NO MOVIES."
Contra: "the seats and service as a whole"
Pro: "Lufthansa is a great airline. My problem is Kayak, who sold the tickets to us."
Contra: "You, Kayak, sold me economy tickets. When I checked in online I saw it for the first time that our tickets were Economy Light. So even though we are Frequent Flyers, we payed $220 for three checkin luggages. I intend to dispute this case."
Contra: "I din't like the fact that Lufhtansa company uses double standards for the countries where they have their flights. From USA, San Jose, Ca, to Frankfurt, Germany everything was good (flight on 08/31/2018 - 09/01/2018). They have been very profesional, beganing wih the boarding time untill the arrival in Frankfurt. The flight to Romania was a different story. They haven't been very professional at all. The flight had a delay and nobody said a word. It was just a clerck there who didn't tell to the Lufthansa passengers for a while anything about our delay. So, finally, he said after 15-20 minutes that our fligt will be later, 20 minutes, than the scheduled time on our tickets. They seemed do not care too much about the Romanian passengers."
Pro: "My previous flights with Lufthansa have been in business class, which is fabulous. However, on this occasion flew economy because I got an exceptionally cheap ticket. I was pleasantly surprised. Obviously the seat was narrower, but had plenty of legroom. The food in economy in Lufthansa is better than most airlines’ business class meals. The crew is very courteous and professional. You really can’t go wrong with this airline."
Contra: "There was no downside."
Contra: "My bag was lost, exsept close I lost life-saving drags like insulin and other. I not live in Finland and don’t have there my medical record that can go in farmasy without medical prescription to buy medicin. Today is my 70 years burthday. This is a good present to celebrate. Thank you"
Pro: "The whole trip went smoothly. The price was right. There was a very bad storm in Charlotte before departure. Lufthansa made a delay, and I was very happy about that decision. They were very informative about connections, and emailed important information. Friendly, competent staff!"
Contra: "N/A"
Pro: "nothing"
Contra: "getting fine from DC to Munchen and Munchen to Bucharest, 7 h delayed but we get to Romania. - when waiting for the luggages, guess what? Both luggages are missing. -made the complainment, now we are waiting to show up in Romania and to be delivered at home. -went to pick up the rental car, because of the plane delay, they gave our car away. -after trying several companies, we found a car, 3 times more expensive, but we have a car....yeeyy"
Pro: "The flight crew was amazing and the overall experience was great."
Pro: "The food was pretty decent."
Contra: "The seats are uncomfortable and do not recline. The plane was old. No entertainment. For the money look elsewhere."
Contra: "It made us miss our fly due to Lufthansa use stroller stairs for passengers to get off the airplane instead as I had my 89 years old mother who needed wheel chair assistance which did not have during that time. And, with my heavy carry on luggage, plus my under seat luggage that I had to hold my old mother that I had to walk to the bus With pretty good distance that took us to another 10 minutes terminal drive. By the time we got to the connection gate to Berlin, the plane already rolled out to the runway. Now, they have to send us to the next fly, which was at another different gate. Overall, this trip made me very disappointed and horrible."
Pro: "Cabin was clean"
Contra: "Boarding and airpot staff were horrible: rude, chaotic experience especially in Munich and Frankfurt. Main issue was rude staff... No concept of customer service ."
Pro: "movie selection"
Contra: "I missed my lufthanza connection"
Pro: "Excellent service during the two hour trip. No complaints whatsoever!"
Contra: "No headrest screens for entertainment but I had my phone and downloaded movies and shoes prior to leaving the US."
Pro: "Everything"
Contra: "The gate was moved three times."
Pro: "Everything is good"
Contra: "Food use to be better"
Pro: "W we’re a few minutes late and they waited for us. We truly appreciate their cooperation. 5 strat services."
Contra: "The food"
Pro: "Smooth flight"
Contra: "Movie selection is very limited"
Pro: "Efficient boarding, friendly crew."
Pro: "Very nice personals, I'm so happy."
Contra: "Nothing"
Contra: "It seemed llike the boarding was rushed and a bit hectic."
Pro: "There was good in flight entertainment"
Contra: "The food was barely edible. I'm glad to have brought a snack in my bag."
Pro: "The on board crew worked hard to make up for the 2 hour delay. I was happy to be fed in the right hour flight, but the food was not very good. I did not download the app for inflight entertainment so I can't rate it."
Contra: "The plane departure was delayed and the passengers were left wondering about the flight. There was no announcement to explain until an hour after the departure time. All monitors showed original departure."
Pro: "You can't beat the German's at efficiency. Awesome!"
Contra: "Houston isn't their hub and I have to put up with United."
Contra: "Didn't happen yet."
Pro: "Boarding was ok. Crews not bad. Comfort ok."
Contra: "Food terrible. Please improve. If Lufthansa will like to continue carrying passengers from and to Nigeria they need to be giving the Nigerian passengers more than pester/spaghetti."
Pro: "N-o entertainment"
Contra: "All"
Contra: "There is no entertainment so I do not know it should be rates."
Pro: "Very friendly crew, smooth flight ( great pilots)"
Contra: "Food was carb heavy. I wish you would offer more protein and vegetable choices."
Pro: "United airlines a319 was quite shakey felt uncomfortable whereas the Lufthansa connection with the a320 was way better only a bit shakey but felt comfortable and enjoyed the flight."
Contra: "United airlines connection was quite bad. Was 15 min late but didn't really mind it"
Pro: "Everything was good."
Pro: "Service, comfort, movie selections"
Pro: "I fleweconomy. Flight on time. Boarding was quick. Food is so so bordering to poor. On the plus side the portion was small and is good when want to go on diet."
Pro: "The plane was parked away from the gate. We boarded the service bus to get there 20 minutes before departure time. But it took more than 20 minutes while mid way waiting for clearance to leave for the plane. The service bus did not turn on the AC while we waited even though we complained. We were suffocating. There was no entertainment on the plane."
Pro: "flight was on time and the crew was wonderful"
Contra: "Plane was"
Pro: "everything on time on the right place with the right numbers ... perfect ;)"
Contra: "seats on LH435 from ORD to MUC too small and tight"
Contra: "2.5 h delay"
Pro: "Really everything great"
Contra: "flight entertainment had pretty bad failures. And bathrooms are centralized in center of plane where people congregate so you never know if bathrooms are occupied"
Terrible
Delta operated. Missed connecting flight due to single late crew member in dfw. 1.5 h late. Missed work and incurred costs of over $800. Delta failed to hold connecting flight(s) at gate and it actually left EARLY. Fail. Never again.
Thumbs up for KLM crew, planes and Schiphol Airport, though short on staff and a little late everything went smooth, including the flight.
Pro: "Decent price for economy comfort seat, 4A."
Contra: "The flight was delayed about 80 minutes and they did not informed until when I got to the Airport. I could have stayed more at home instead of the terminal. They have also changed the boarding gate.."
Pro: "Confort and kindness"
Contra: "It was too cold"
Pro: "The socks offered in business were comfortable and nice looking. The red wine was good."
Contra: "The food was just average and the seat not too comfortable"
Pro: "Planes were on time and connections made."
Contra: "One bag delayed as not put on flight and food could be better."
Pro: "Seats were super comfortable, bigger than most planes with extra leg room. Food was excellent and fresh, amazing Dutch cheese sampler was divine. No nonsense staff who had all connecting flight info on hand when we arrived in Abu Dhabi. KLM staff were friendly and efficient. Fabulous airline."
Pro: "Reclinable seats."
Contra: "The food!! The lights could be dimmed as it was a night flight."
Pro: "Boarding was quick and flight was calm"
Contra: "The coffe and breakfast."
Pro: "Just as I expected. And I made my last connection easily."
Pro: "Friendly crew"
Contra: "Can’t think of anything"
Pro: "The staff was super nice, the services good. Clear lines about baggage allowance."
Contra: "The flight was delayed and due to this I missed my car connection. I had to prolong my trip by 4 hours, untill I found another connection. I know this was not a klm issue, but rather airport related, but the inconvenience was still. Thus, my lower satisfaction grade"
Pro: "The staff was super nice, the services good. Clear lines about baggage allowance."
Contra: "The flight was delayed and due to this I missed my car connection. I had to prolong my trip by 4 hours, untill I found another connection. I know this was not a klm issue, but rather airport related, but the inconvenience was still. Thus, my lower satisfaction grade"
Pro: "Seat comfortable"
Contra: "Flight was delayed and overhead bin space was very small"
Contra: "This was just a short commuter flight from Lyon to Amsterdam for connection."
Pro: "Awful"
Contra: "Everything"
Pro: "quick/efficient boarding - good staff - good food - easy flight !"
Contra: "the connecting times for klm seem to be very close - if your running late to start - you may not make your next one -"
Contra: "If only there was a way to be able to lie down and sleep - you would be pioneers in aviation"
Contra: "Turn the lights on early making it hard to sleep"
Pro: "We got to Amsterdam on time"
Contra: "1. Paying for the seats we chose...that will never happen again...I'll fly another airline first. 2. The food was terrible. I have flown KLM for years, this was not what I expected. 3. The plane was very dirty"
Contra: "My suitcase didn't come with the airline."
Pro: "Was happy to pay extra 45.5 pounds for laugages which was hidden"
Contra: "Not happy to pay extra money for my case"
Contra: "Nothing special"
Contra: "Services was pretty weird .. Perse or crew Leader was ok But the assistent Young one was Really bad.. aptitud and not friendly at all."
Pro: "The seats seemed to have more space on this plane which was nice."
Contra: "It felt strange that the crew members completely skipped over me when serving lunch and drinks. At least something as basic as water should be given to all passengers."
Pro: "I am so grateful to have been provided delicious and filling vegan meals on this long flight. Thank you for offering a dietary option that is compassionate toward animals and contributes less to climate change! Now if only the planes were powered by clean, renewable energy... Hopefully that will become a reality someday very soon! Oh, and also the crew on this flight was exceptionally kind and helpful. Thank you so much!"
Contra: "I did not enjoy the turbulence, which I suppose is unavoidable. More importantly, I felt quite guilty about the greenhouse gas emissions of my flight. I have decided to cut down on my air travel as much as possible as a way of reducing my carbon footprint."
Pro: "I slept pretty much the whole time"
Pro: "Food was excellent, service from staff was friendly, and entertainment options were great."
Contra: "Not a lot of shoulder room being in the middle seat. But it had adjustments options for a lot of other things which were good."
Pro: "Great food"
Contra: "I paid a top price for my ticket and expect the advertised amenities to work. Upgrade or replacement for entertainment system."
Pro: "Sound was broken on my TV set!"
Contra: "Called stewardess twice to assist. No response!"
Contra: "infotainment was down. Lost my luggage the flight was delayed"
Contra: "Boarding was very confusing. There was an area where they were checking people's bags or something near the gate and you didn't know if you needed to stop at it or continue. They didn't collect garbage before landing. Not only did we have to take our bags off the plane, we had to carry our garbage (drink cups/food served) to the front of the plane to throw out."
Pro: "Decent meal (warm Pasta all'arrabbiata), nice little muffin for dessert and standard drinks (coffee & tea were a bonus, as they didn't serve any on a similar flight, from Barcelona to Amsterdam), friendly cabin crew."
Contra: "Poor timing - no reason for a 40 minute delay at take off (plane was fully boarded in time) Old aircraft, shabby, dirty and cramped seats. Coming from my connecting flight from Barcelona, I could clearly tell the different in the quality (and cleanliness) of the aircrafts."
Contra: "... ear plugs, masks, good food or even picking seats? I remember when it was all complementary and standard on overnight flights. Oh, and the vegetarian breakfast was unfortunately poor as well. I know you can do better, because you used to."
Pro: "Flight was delayed for 15 min resulting in passengers rushing to make their connecting flights.but staff kept passengers informed."
Contra: "Flight departing late."
Pro: "Crew was very nice and helpful, entertainment system worked well and had good choices"
Contra: "Seats were not very comfortable, it was uncomfortably hot and there was not air conditioner vent above like most other airlines"
Pro: "Premium economy service was good."
Contra: "Inexplicably, our preassigned seats were changed at checkin and we were put in bulkhead. This particular Boeing aircraft is pretty poorly designed. Especially the bulkhead in premium economy."
Pro: "Bording was good and general flight ok"
Contra: "This airplane must be the oldest in the fleet. No USB, no charging, no touchscreen technology, no plugs, no bluetooth."
Pro: "On time"
Pro: "Everything. A truly faultless experience!"
Contra: "Nothing"
Pro: "Cabin Crew was awesome."
Contra: "Entertainment System was not working and no Non-veg food option in flight."
Contra: "Flight was delayed 8 hours. Arriving at Incheon, discovered ground crew were unaware of our arrival to take this connecting flight. However, we were put up overnight in a hotel, which was nice."
Pro: "Arriving more or less on time"
Contra: "Crew is awful. Disrespectful desinterested in customers find themselves very important. No service mentality whatsoever. No respectful airline would hire such arrogant self centered personalities in a service role"
Pro: "Crew was friendly, and the food was better than the usual KLM fare."
Contra: "The "new" seats were hard and uncomfortable. Avoid any kinds of seats near the bathroom in a configuration with 3 abreast next to the windows. The "aisle" seat is essentially a "waiting area" for the rest room."
Contra: "The fact that there are different airline carriers for one flight is hard. In my second flight they made me check a bag which was considered a carry on during my first flight"
Pro: "Fortunately, the plane was not full, so people could spread out a bit to create extra room. The food was really good! (surprisingly)."
Contra: "KLM's new configuration for this type of plane made the seats even narrower than before. While leg room was reasonable, the 3 abreast seating meant a lot of discomfort, especially in the row right in front of the restroom."
Pro: "Loads of leg room"
Contra: "Loved everything"
Pro: "I have no complaints about the air crew. They where pleasant and attentive. Plenty of free entertainment. The food was good."
Contra: "my only complaint is the USB ports didn't work on any of the chairs that me and my family where assigned to."
Contra: "Did not get the luggage from connecting flight from Amsterdan to Basel"
Pro: "La ponctualité."
Contra: "Variété des boissons proposées."
Pro: "Good aircraft, good service, on time, eventless"
Contra: "There are two types of foot-rests, both are a nuisance for people with long legs. The one popping up from below one's seat is extremely hard to put back in place. The metallic one folding down from under the seat in front cannot be secured back and is always in the way if the passenger needs to stretch his/her legs. This seems to be a new appliance, and I jut wish they would do away with it altogether. More is not necessarily better."
Contra: "Only a steward that did not help us with luggage when neede..."
Pro: "The cabin crew were amazing and the seats very comfortable, even in economy. I'm not a super comfortable flyer so I loved that the pilot would always warn when we were getting into turbulence. 2 thumbs up. I will fly Air France again"
Contra: "I'd appreciate a better selection of food and drinks, even if I have to pay for the drinks."
Pro: "Not much, seats are super uncomfortable"
Contra: "Better code sharing with KLM"
Contra: "No leg room at all, cant believe those seats met legal standard. The plane smelled, boarding was a nightmare because too many people had big bags. An announcement had been madd that vags would be collected, but obviously were not."
Contra: "I’m not sure that short-hop flights should serve solid food. The quality invariably disappoints. Otherwise, all is good with this flight."
Pro: "Nothing !! Such a bullshit flight ever !!!"
Contra: "No tv fo 14 hr long flight !! Flight delayed for 1 he !! No proper arranged to board .. it was kiosk!! Food quality was worse. No space to seat !! Can’t sleep .. no leg space !! Worst fight till the date !!!"
Pro: "The comfort of the flight snd kindness of the crew."
Contra: "My connecting flight to san francisco was through Delta, which it was on a different terminal, I had to carry my luggage out of the airport in order to get to delta’s terminal - the buildings are not connected."
Contra: "Crew forced me to change my upgraded comfort seat to accommodate a 12 year old who they knew was going to be airsick. So I spent the first half of the flight next to a vomiting girl. Only after I asked to file a complaint, they allowed me one of two empty seats in premium. Terrible customer service."
Contra: "Excelente aerolínea"
Pro: "Tight seat, was moved out of exit row because of my age"
Contra: "Could have stayed in exit row. Plan arrived in Moscow late so flight was over one hour late"
Pro: "Flight was in time"
Contra: "The food was mediocre. Flying La Compagnie in the past was a much better food experience."
Pro: "Very nice crew. Nice meal service and drink service throughout. Great choice of entertainment."
Contra: "Boarding at CDG was awfully slow"
Contra: "make passengers from Nigeria to feel respected and important. Imagine no entertainment in the aircraft in addition to a very poor food."
Pro: "On time, staff was nice."
Contra: "Not many options and not even a glass of champagne. That’s a minimal requirement. No sparkling water. Just very limited"
Contra: "Flight was delayed by at least an hour leaving Paris - a regular situation I experienced with AF."
Pro: "Didn’t like the sandwich offered"
Contra: "I didn't get to board, ended up spending $2,400.00 over and above the $980.00 that I spent booking the initial ticket. I was not informed when I booked the ticket that when you transit through 2 schengen countries, you need a transit document. I was informed about it at then airport. Not only did I miss my flight, I had to book for the next day at a outrageous price. SUPER BAD CUSTOMER SERVICE...BOTH KAYAK and PRICELINE. Will never recommend you guys to anyone."
Pro: "Good selection of movies"
Contra: "Na"
Pro: "The cabin crew was super patient and accommodating of the passengers."
Contra: "Cramped quarters"
Pro: "Friendly crew, good meal and entertainment"
Contra: "Boarding agent forced me to check in my carry-on even though the carry-on fit in the cage and fullfilled all the requirements. I specifically called Air France prior to the flight to make sure I won’t have any issues as my 1st flight was operated by Delta and I wanted to confirm the luggage requirements were the same. My carry-on weighted only 5 kilos. I was extremely upset the way I was treated w/ the boarding agent behind the counter in Prague. On the top of that, her and the supervisor were very rude to my mom as they told her she had an extra carry-on which wasn’t the case. She traveled w/ a small briefcase where her mask for sleep apnea was. This is not considered an additional carry-on. The boarding agent (Czech lady and her supervisor) were not only rude but obviously lacked knowledge as well. My carry-on suitcase would easily fit in the overhead bin plus there was plenty of space inside the plane as it the flight wasn’t completely full."
Pro: "Good seat width Great movie selection Great food and drinks Nice and large A380"
Contra: "The interface of the screens seemed old Need to anticipate the needs of the customer better For example, they brought me my special meal first, but I had to wait 30 minutes later to get a drink to accompany it. The food was getting old. Did not see any newspaper/periodical selection. That would have been nice."
Contra: "Airplane really old. Cabin configuration economy was in front of economy plus. Just 1 bathroom for economy and economy plus. Economy plus seats old and uncunfuttable ( more than it should be )"
Contra: "Horrible Crew..."
Pro: "Arriving safely."
Contra: "We didn't get boarding passes for the second flight at EDI so we had to exit the secure area, get boarding passes, and go through security a second time for the same trip."
Pro: "Staff pleasant and courteous fine meal and beverages! Arrived ahead of schedule in Bucharest!! Overall a very pleasant experience!"
Pro: "Hospitality of the flight attendants"
Contra: "Toilets could hv been cleaned more often"
Pro: "it was cancelled so they got me on the next flight on Turkish"
Contra: "the food is terrible."
Pro: "The crew is great, with their typical slightly humourous and casual French attitude. Great collection of international quality movies."
Contra: "Average and disappointing sitting space. The vegan lacto-ovo meal is disappointing."
Pro: "Arrived on time"
Contra: "Cattle car accommodations"
Pro: "1) USB charger and electric outlet 2) Availability of 2-across economy seats (for a price) 3) Vegetarian dinner option available and not too bad 4) Flight arrived on-time"
Contra: "1) No on-board wifi 2) Not much seating room - very thin 3) 45 minutes late taking off"
Pro: "Great crew"
Contra: "Food could be a bit better. White bread is unhealthy."
Pro: "Crew was great."
Contra: "Food could be a bit better. White bread is unhealthy."
Pro: "Crew was friendly and polite, both beverages and an excellent lunch was offered."
Contra: "A delay was not ideal but nothing to worry about since the flight arrived on time."
Pro: "The food was good."
Contra: "I feel comfortable flying when I can see out the window so don't force me to close my window shade.The flight attendants kept forcing me to close my shade. Also new planes would be nice. Sick of flying on outdated technology."
Pro: "Lovely crew, clean toilets"
Contra: "It's an a380, stains everywhere, aisles between seats narrow even for business, caos at CDG, no clear queues, ground staff shout at passengers, food selection good but huge gap between describtion and reality, in JFK we waited for 30 minutes cause the docking spot was too narrow for the captain, sky priority? The economy got their bags before 1st and business."
Contra: "It was all good, only in comparison with Turkish airlines and etihad it is not at par."
Contra: "Late...delayed from algiers"
Pro: "Crew"
Contra: "No entertainment or usb plugsto charge."
Contra: "Airport handling is catastrophic. A lost bagage created the twins to be locked. Half an hour and we could not enter. Delays and huge mess in front of police checkpoint. No announcement and no care for passengers approaching departure time. And to top it all no announcement of any delays. Had to cheat my way through the priority line and run a sprint through security and beyond. Reached the gate to note that there was a delay of 5 minutes.... Grrrr"
Contra: "My entertainment system did not work for the whole 8 hours. Seats were uncomfortable. The lights above the seats broken."
Pro: "i tried to cancell my flight but didnt answer me1"
Pro: "Boarding was efficient, the flight was on schedule, crew was nice."
Contra: "The temperature for this leg of the trip seemed very cold. I wore 2 sweaters & a jacket plus the blanket. Hard to rate entertainment (I wasn't aware of any)."
Pro: "Courtesy staff excellent!"
Contra: "Console for gaming poked guy in front. Needed joystick"
Pro: "The crew was nice .."
Contra: "We were very late for take off. Don't understand why No USB plug. No charging spots. No video. No movie. No radio. No wifi."
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