Găsește zboruri ieftine din Districtul Federal Mexico City în Bucureşti

Pro: "Short, sweet, and yummy! Short trip, sweet experience with their staff and boarding process, and yummy snacks."

Pro: "None"
Contra: "I didnt like this flight at all. I got delaied 2 hours at the turkish airport plus the 7 hours lay over, total 9 hours, the gate travel service didnt give us any reason for the dealy, the customes gathered us in a small area where there is no seats and the bathroom was smelling so bad, we were stsrving and not even water been served to us, i missed my ride to the hotel in Amman, and missed my work breakfast orientation."

Pro: "The cabin crew was very pleasant and the service was great. Food was well prepared and served quickly."
Contra: "Was a short flight so there wasn’t anything that made it unpleasant"

Pro: "Service and attentiveness"

Pro: "The Airbus is such an extremely "customer oriented' airplane."

Contra: "This was the worst I have ever experienced. My flight arrived into Istanbul and 45 minutes until the departure I was told it had already left. I later found out something very similar had happened to a man from London, a couple from Boston, three people from Ghana, and many more that were taken advantage of in an attempt to sell tickets for them to go home. Never in my life have I seen such corruption first hand in a business that claims to be professional. I travel with them roughly twice a year so I'm not really a huge spender when it comes to their service, however I have suggested many to use their airlines. Never again will I make this mistake, and never again will I fly with them. I think I would rather spend the few extra hundred dollars than to have to experience that again. Turkish airlines you have lost my service and my respect."

Pro: "i like because can interline from qatar airways and baggage through as well. so i do not need to check in again."

Pro: "I had heart surgery and they would not refund us the money Even after I got a note from my doctor that I would die on the airplane from the cabin pressure change they did not care"
Contra: "Nothing they suck"

Pro: "The service and the cleanse up to the tope"

Pro: "Dinner served was very good, American Airlines need to learn from foreign airlines."
Contra: "Comfort of the seats."

Pro: "Food"
Contra: "Disorganized boarding process -- did not matter what Group you were in. Also instructions at gate were not said clearly in English nor were they repeated."

Pro: "Awesome"

Contra: "I have a flight that i booked to istanbul for my self and my fiance over 1000 and was not refunded anything when it was not my fault rhat i could not go to istanbul.on holiday with fiance meeting me there ..visa were stopped because of politics and turkish airlines and Yamaha .com would not refund my money terrible way ro steal off people"

Pro: "Boarding process started early and was efficient. Short flight so not much to say."
Contra: "We seemed to arrive late even though the boarding started early. Last call was displayed on the monitors 40 min before the flight took off which seemed excessive to me. And in spite of this we still didn’t arrive on time."

Pro: "Food—though not much of it! If you’re asleep, good luck getting any food afterward. They were out of breakfasts after I awoke. Didn’t they count the reservations?"
Contra: "Restrooms dirty, cabin dirty—no owriodic seeeps, staff that makes no effort to interact. They appear frantic and overworked. sure hope the pilots are more engaged than everyone w Turkish Air"

Pro: "Overall the plane was very comfortable."
Contra: "Waited on the plane to takeoff for an extra hour without explanation."

Pro: "Flight was smooth. Staff were helpful and professional."

Contra: "Original flight was delayed and this was the next flight had to wait 6 hours"

Pro: "You guys are blessed and best of all of time"
Contra: "I didn't hate nothing it was the best"

Pro: "Seatback entertaininment options were amazing. Food wasn't always designed for the American palette, but most of it was pretty good, and they put a good effort into it, unlike US carriers. Flight attendants were great. Boarding was organized and smooth."
Contra: "It's just hard to make a 14 hour flight in economy comfortable. Another inch or two of space would have helped, but I understand the tradeoffs involved in that. Baggage collection at IAH took about 30 minutes, but that may have been the airport's fault and not the airline's."

Pro: "Service and food"

Pro: "Again, the crew was very young and greeting everyone with a smile, very accomodating. Loved the snack (Delta take notes). Time passed fast."

Pro: "i like the reception"
Contra: "i like how the crew welcome me.i all so like the food"

Pro: "Food is good; service is good. Boarding times were later than expected and left late but didn't arrive lat. Entertainment options were good"
Contra: "more food options would be good; also include decaf coffee or green tea as options"

Contra: "The layover was too long."

Pro: "Short but comfortable and pleasant flight."

Pro: "Great service and the aircraft was clean and comfortable"

Pro: "The food was really good but very little"
Contra: "Unfortunately I asked three ( 3 ) time for plankitte during the flight but with No response from (2 )differant"

Pro: "Courteous and accommodating staff, delicious meals, and super entertainment. Punctual."

Pro: "The crew bumber was short fot the full flight. The food used to be better in THY."

Pro: "I liked the aircraft. They were fairly new and well maintained. New inflight entertainment and movies. Fairly spacious for a medium sized person."
Contra: "I feel the food could have been better."

Pro: "They should inform layover passengers about getting their visa for free hotel accommodations."

Pro: "The best flight ever!"

Pro: "Love this airline!!"

Pro: "This was the return flight I skipped base on the horrible customer service I received on the first leg of the flight."
Contra: "The bording process, the customer service and attention."

Pro: "Everything from above and the fact that my bags got home untouched and on time. It would have been a disaster to have to drive back to Bucharest to pick them up at the later time like it happened with other airlines."
Contra: "Nothing at all"

Pro: "Very good service, nice food, comfortable plane"

Pro: "Clean airplane, food was better than the typical "pasta or chicken""
Contra: "Entire group waited to board at makeshift gate. No place to sit and minimal climate control. No word from the airline about when we would board or what was causing the delay. Very poor communication from Turkish Airlines overall."

Contra: "Food."

Pro: "Great service overall"

Pro: "Good food. Flight was on time."
Contra: "Seat in front on me was broken. Reclined further than the rest on the seats, which limited the room I had."

Pro: "The flight was smooth, the crew are very attentive, good choice of entertainment"
Contra: "Wish more legroom, but can't blame airline for that"

Contra: "Excellent"

Pro: "Prompt service throughout."
Contra: "Would have preferred gate departure and arrival."

Pro: "the crew, meal, flight, every thing was excellent"
Contra: "It was nothing about the flight itself but the about the Istanbul terminal. If Turkish airlines wants more people to travel through Turkey should improve the following: 1- Should make free Wifi available to every one. 2- Should keep the bathrooms clean at the terminals."

Pro: "It got me from point A to point B safely; it was a short flight. The overall price of my flights couldn't be beat."
Contra: "This flight was delayed 45 minutes or so and there were some boarding issues. Honestly, I could care less given the really low ticket price and the fact that the delay worked to my advantage but a lot of passengers were upset."

Pro: "Service and food"
Contra: "Wrong passangers were in the plane and we had to take down out baggages and we had a big delay"

Pro: "Great food, awesome service, great movies, and lots of space. I wish airlines in the States were this good. Nothing else compares."

Pro: "Flowers in the bathroom! WOW! Hot rolls with meals! Wide variety of choices in online movies. Somehow my name was dropped from the Vegetarian Meal list. (It was there DEL to Istanbul, but not Istanbul to MIA). So, the chief made a grilled veggie plate for me that was excellent. Crew was very polite and handled the situation in a friendly & professional manner."
Contra: "I reserved an aisle seat. Due to lower back & hip problems I need to get up and stretch. Turkish Airlines changed my seat reservation to a middle seat. The woman next to me was rather large, took up a lot of real estate (took up her seat and overflowed onto mine) and was unfriendly. It was impossible for me to get up, or to stretch. I was unable to return to work today due to sciatica problems related to flight seating. (I checked with the flight drew. The plane was full. There were no aisle seats available even if I could afford to upgrade to another class.)"

Contra: "It was full, Ben if Lufthansa said on their website that they keep physical distance for passangers! Liars!"

Pro: "Entertainment was good"
Contra: "Need to link the food request to the new flight since there was a delay from the arriving Lufthansa flight"

Pro: "Amazing crew and service."
Contra: "Seat space extremely low for tall person."

Pro: "amazing"

Pro: "Service and crew"

Pro: "crew was nice"
Contra: "our flight got delayed 3 hours, we lost all our connections and I ended up traveling for 24 hours after having paid almost 2,000 dollars on my ticket. All i got from you was a bottle of water, and 7 euro ticket for a snack, it's outrageous."

Pro: "Very nice new clean airplane (beautiful), excellent crew"
Contra: "Lufthansa may consider reworking the boarding area"

Contra: "They lost my luggage during the tranfer in Frankfurt. They did return it however within 24 hours."

Contra: "Flight was delayed"

Pro: "All were OK."

Contra: "NO MOVIES."

Pro: "The 9 hour flight was made so much nicer with and excellent and attentive flight crew. They were always available with a hot towel, drink, meal or a snack. Seats were very comfortable."
Contra: "Nothing"

Pro: "Lufthansa is a great airline. My problem is Kayak, who sold the tickets to us."
Contra: "You, Kayak, sold me economy tickets. When I checked in online I saw it for the first time that our tickets were Economy Light. So even though we are Frequent Flyers, we payed $220 for three checkin luggages. I intend to dispute this case."

Contra: "I din't like the fact that Lufhtansa company uses double standards for the countries where they have their flights. From USA, San Jose, Ca, to Frankfurt, Germany everything was good (flight on 08/31/2018 - 09/01/2018). They have been very profesional, beganing wih the boarding time untill the arrival in Frankfurt. The flight to Romania was a different story. They haven't been very professional at all. The flight had a delay and nobody said a word. It was just a clerck there who didn't tell to the Lufthansa passengers for a while anything about our delay. So, finally, he said after 15-20 minutes that our fligt will be later, 20 minutes, than the scheduled time on our tickets. They seemed do not care too much about the Romanian passengers."

Contra: "Boarding was a zoo as the system was down -not very organized either. There was one crew member who was extremely rude and even as people boarded by her section did not greet people. Skipped a few rows with drinks and then told them there was no time to bring even a glass of water. Fortunately another crew member (who we also asked as they went by) brought water to those she had skipped who wanted it. My TV monitor was not working. Aging planes - need a thorough cleaning. The announcements were garbled and very difficult to hear."

Pro: "nothing"
Contra: "getting fine from DC to Munchen and Munchen to Bucharest, 7 h delayed but we get to Romania. - when waiting for the luggages, guess what? Both luggages are missing. -made the complainment, now we are waiting to show up in Romania and to be delivered at home. -went to pick up the rental car, because of the plane delay, they gave our car away. -after trying several companies, we found a car, 3 times more expensive, but we have a car....yeeyy"

Pro: "The flight crew was amazing and the overall experience was great."

Pro: "The food was pretty decent."
Contra: "The seats are uncomfortable and do not recline. The plane was old. No entertainment. For the money look elsewhere."

Pro: "Cabin was clean"
Contra: "Boarding and airpot staff were horrible: rude, chaotic experience especially in Munich and Frankfurt. Main issue was rude staff... No concept of customer service ."

Pro: "The flight was full. service, food and entreatment was excellent"

Pro: "Clean, polite and cheerful staff, good food conveniently offered, on time, decent in-flight entertainment."
Contra: "NA"

Contra: "No food or entertainment"

Pro: "Excellent service during the two hour trip. No complaints whatsoever!"
Contra: "No headrest screens for entertainment but I had my phone and downloaded movies and shoes prior to leaving the US."

Pro: "Everything"

Pro: "Everything is good"
Contra: "Food use to be better"

Pro: "Frankfurt to Cairo boarding was in organized gate 61 toilet not cleane 90% of the phone chargers in Frankfurt airport not working"
Contra: "Lufthansa is a big name must do something for that"

Pro: "W we’re a few minutes late and they waited for us. We truly appreciate their cooperation. 5 strat services."

Pro: "Efficient boarding, friendly crew."

Pro: "Very nice personals, I'm so happy."
Contra: "Nothing"

Pro: "Very good travel , good airplain , and good kosher food"

Contra: "It seemed llike the boarding was rushed and a bit hectic."

Pro: "Restful flight"

Contra: "Didn't happen yet."

Contra: "crew was not friendly"

Pro: "N-o entertainment"
Contra: "All"

Pro: "excellent service of crew."

Contra: "There is no entertainment so I do not know it should be rates."

Pro: "Attentive crew. Smooth flight!"
Contra: "All good"

Pro: "Airline crew very friendly and courteous throughout entire flight"

Pro: "Very friendly crew, smooth flight ( great pilots)"
Contra: "Food was carb heavy. I wish you would offer more protein and vegetable choices."

Pro: "United airlines a319 was quite shakey felt uncomfortable whereas the Lufthansa connection with the a320 was way better only a bit shakey but felt comfortable and enjoyed the flight."
Contra: "United airlines connection was quite bad. Was 15 min late but didn't really mind it"

Pro: "Everything was good."

Pro: "I fleweconomy. Flight on time. Boarding was quick. Food is so so bordering to poor. On the plus side the portion was small and is good when want to go on diet."

Pro: "The plane was parked away from the gate. We boarded the service bus to get there 20 minutes before departure time. But it took more than 20 minutes while mid way waiting for clearance to leave for the plane. The service bus did not turn on the AC while we waited even though we complained. We were suffocating. There was no entertainment on the plane."

Pro: "Our attendents were clearly focused on our needs. Efficient and still very human and kind. A real treat."

Pro: "flight was on time and the crew was wonderful"
Contra: "Plane was"

Pro: "Everything"
Contra: "Nothing"

Contra: "2.5 h delay"

Contra: "The quality of food was pitiful, not to say gross, in the economy class. I'm comparing Lufthansa to other European airlines and to what Lufthansa used to be. Alcohol was of the most basic quality. Yes, I know, it was economy class, but it's gone down. Entertainment was hardly better. No new movies and the variety of what was available was poor. Lastly, the choice of seats in the tail (of 747-8) was poor judgment on my part. We were being wagged like fleas on the dog's tail. The only good part was that due to the narrowing of the plane we had two seats and no neighbor to jump over, plus extra room between the window seat and the window. The end of highlights. Can't help but compare every airline to Turkish airlines, where even in the economy class they make you feel like royalty. These people know how to do hospitality and make you want to come to their country."

Pro: "Good pilot and staff and service"
Contra: "There was no entertainment at all. The flight from Frankfort to Tel Aviv did not provide a pillow or a blanket. I arrived cold with a stiff neck. The personal spotlight didn't shine in the right seat."

Contra: "I didn’t wanted to check my carry on. But the man at the gate decided that I had to check the carry on, and took it from my hand without question. When I went boardered the airplane there was a lot of spaces in the overhead bins."

Contra: "My screen didn't work the whole flight. Cabin staff had to be asked 3 times for help and didn't respond at all to first call of bell. No check back to see if problem resolved. They allowed a man with 2 mask vents on the plane despite having said there not allowed."

Pro: "Even during a delay the crew remained professional. There was something wrong with the plan and I appreciate that safety was the main priority."
Contra: "My 1 hour layover turned into a four hours past 2am arrival."

Contra: "Connection"

Contra: "Boarded too many people and there key bridge filled up. Also, on a night flight just skip the credit card ad and let me get to sleep"

Contra: "The gate in Dallas changed three times, which caused me to walk all over the airport. Then the flight was delayed 3 hours with little communication"

Contra: "The seats are HORRIBLE on this plane! It was like sitting on a concrete block for 2 hours!"

Pro: "Entertainment"
Contra: "Food"

Pro: "Comfortable seats and functional entertainment"
Contra: "I placed my order for my meal and never got the meal. Crew was asleep and only served those that asked for their meals or stayed awake. Never got asked if I still wanted my meal or any other service during the flight."

Pro: "Clean. Rough landing- felt like slamming on the breaks too hard"

Pro: "Direct flight and good personal service provided by crew."
Contra: "Flight was delayed and overbooked causing further delay at departure gate. Plane is small and cramped."

Pro: "The connecting BA flight from Houston to LHR was an old 747 and my broken window blind didn’t go down. The worst part was I paid for a bulkhead seat and once we got on the plane it turned out the configuration was different and the seat was not bulkhead."
Contra: "Accurate configuration. A more modern plane."

Contra: "They left over an hour late, then couldn't get the bags unloaded in philly. Loads of us missed our connections and we've all been stuck here overnight. American staff pretty much all shrugged."

Contra: "Arrangements for wheel chairs were poor at London compared to Chicago which was excellent."

Pro: "Loved the wide spacious seats"
Contra: "Would prefer to have entertainment system on a instead of using my own device"

Pro: "The atención"

Pro: "Crew was very nice"
Contra: "No drunk option other than orange juice or water, and orange juice gives me heartburn so more options necessary"

Pro: "Good flight"
Contra: "Nothing. Process was smooth"

Pro: "Nothing"
Contra: "The service from the check in desk to the stewardess"

Contra: "It was an old plane (with short First class) and they changed various time the departure time without explaining until letting us wait without news for an hour on the plane before takeoff... and arriving at Miami without a door available, we had to wait further 30+ minutes in the plane"

Pro: "Good plane with excellent crew."
Contra: "Bulkhead seat in Main Cabin Extra was a nightmare. One has to be in cirque du soleil to navigate through breakfast in the extra small tray."

Pro: "Crew"
Contra: "Delay, the waiting room was very hot, very small place for many gates. Not enough seats for rest until my flight comes"

Pro: "Please get a terminal that lands at Bradly terminal. busing around and waiting like cattle is not fun. I am sure First Class also feels this way."
Contra: "excessive wait and shuttling."

Pro: "Very nice gate, crew Very efficient boarding Very quick and efficient takeoff Rosario"
Contra: "not much selection for in-flight food and nothing for entertainment. Rosario"

Pro: "Nice flight"

Pro: "Spacious"
Contra: "Ran out of food that I like"

Pro: "Good job of the tripulation"
Contra: "Audio of Entertainment, maybe was the headphones, but was not good"

Contra: "Jetblue Have a miserable attitude to their customer"

Pro: "Nothing"
Contra: "I was in line for 25 min I was there 90 min before but took me 25 min to check in and the lady said I was late for only 3 min I was waiting on line I still had 87 min before my flight and the lady didn't check me in for only 3 min that was my 25 min in line"

Pro: "Overall I liked a little of everything such as the entertainment, staff friendliness, comfort etc."
Contra: "The food would be the one thing I didn’t like, there is only one option of a snack and it’s not very fulfilling."

Pro: "The plane was clean and flight crew was very pleasant."
Contra: "On a cross country flight I would expect there to be in-seat entertainment or at least power / USB charging at each seat. This flight had no AC power nor did it have USB charging."

Pro: "Although the flight was short, everything worked as it should have."
Contra: "I miss snacks! Even a bag of pretzels would have been appreciated."

Pro: "excellent from ticketing to depaning"

Pro: "Friendly and helpful crew."
Contra: "Not sure why American would fly a plane across the country with no electrical outlets, entertainment options, or food beyond snacks."

Pro: "Tons of entertainment options, friendly crew, flight was on time"
Contra: "My seat was not clean"

Pro: "They moved me to a seat of my choice because I was in a middle seat with a infant."
Contra: "Nothing in particular"

Contra: "Plane size"

Contra: "My grandparents were supposed to have escorts and assistants with their baggage, as they don't speak English and are elderly. In addition, one of their suitcases was lost and the other was rifled through. The overall service was very discouraging."

Contra: "No wifi but there were old style TVs throughout the cabin. It was an old plane"

Pro: "Our flight was cancelled"
Contra: "Our flight was cancelled And rescheduled and we were not notified. We missed our flight. The next flight was the following day. We missed a day of vacation and $500 a day hotel fees. We felt we should be reimbursed for our flight but the person we talked to wasn't too helpful."

Pro: "Boarding, crew"
Contra: "entertainment, 1st luggage payment"

Pro: "I did not actually get to take this flight. My father was placed into hospice right before this trip and passed away about a week later. The airline was kind and sympathetic and refunded the total airfare. They made the whole thing much easier than anticipated."

Pro: "On time, clean plane"
Contra: "A biscuit for snak"

Pro: "Entertainment"
Contra: "Got charged to check in 1 luggage. $ 50 roundtrip added extra to my plane ticket cost, it used to be free .I will not use this airline again,now I know your fees."

Pro: "Efficient boarding, friendly and helpful staff especially flight attendant on EWN/CLT flight. She was great and extremely helpful."

Contra: "To be business class it's really unconfortable. Just old airplanes that should be changed and It was Avianca (No AA)"

Contra: "They charged me for my baggaged. Said it wasnt included with the ticket"

Pro: "The comfort"
Contra: "The food i have a pretzel bag that someone throw in the floir step on it and the give it to me"

Contra: "Terrible side to side of aeroport to get conetion fly with out time"

Pro: "Nothing"
Contra: "Trip was delayed by 3 hours, terrible service, many annoying checks and customs. Uncomfortable seats, on flight bad service and late flight times."

Pro: "Timming Was ok"
Contra: "No Food, old tv, poor confort seat"

Pro: "Comfortable"

Pro: "Food was great"
Contra: "Smoothly flight"

Pro: "Staff mixed Qatari and Canadian, did their best"
Contra: "With a sore arm, it was an impossible task to find a cozy position without shap metallic angles protruding."

Pro: "Everyone was cordial"
Contra: "Entertainment system, especially the sound was poor"

Contra: "Food could be improved!"

Contra: "The seat padding was a little worn."

Pro: ". The staff was and movies waa the only good part of the flight."
Contra: "I upgraded my seat and I couldn't even recline it. 6 hours in an upright position. If I would if know this I wouldn't of upgraded to that seat I actually would like a refund in this as well. Waste is money"

Pro: "Pleasant Flight attendants and good pilot."
Contra: "No free drinks at all! Cheap airline"

Pro: "Service, Ecofriendly, Kind Staff"
Contra: "Nothing"

Pro: "The crew were friendly."
Contra: "The crew did the best they could but the plane had two equipment malfunctions resulting in a 1.5 hr delay. After the first one resolved, we were inches away from takeoff when the captain came on to tell us something went wrong and we would need to be towed back to the terminal. After waiting for the ground crew to come rescue us, we started pushing backwards but then forwards again. Captain came on and said the problem was fixed. Once we landed at Toronto Pearson from Mexico City, there were no available gates. The movies see election available through streaming on Air Canada Rouge had fewer movies and shows than the tablet you could rent from the airline."

Pro: "Excellent processes- on time, landing, taking off, boarding, checking in. Good product."
Contra: "No entertainment provided (iPad tablets you need to pay for 10 dollars), pay as you go Wifi, and limited legroom/ overall comfort. Other US airlines have on demand videos. Overnight flight without pillows/ blankets provided."

Pro: "Staff was nice and helpful."
Contra: "No leg room"

Pro: "The comfort in side the plane and quiet drive"
Contra: "The 5 hours waiting time at the Toronto airport. It really was hard to endure."

Pro: "Short flight, crew."
Contra: "Delays and boarding."

Pro: "Friendly, helpful crew."
Contra: "Awful headphones"

Pro: "Coming home"
Contra: "price of Air Canada Rouge not worth it, they should put this flight back to the regular air Canada flight. I can go with United and have a much more comfortable flight home"

Contra: "Seems like you are using a old plane- Seats for fabric, ver y close together- dis apppointed with this trip - both ways .."

Pro: "Seats."
Contra: "No entreteiment. No food. One of the crew was indiferent and rude."

Pro: "Finally getting off the plane."

Pro: "N time"
Contra: "Food. Chicken wrap was just okay"

Pro: "Friendly punctual"
Contra: "Seats are way too close! No leg room!"

Contra: "Still waiting to try to get on a flight via the standby option, and even that flight keeps getting delayed and the gate was changed. The whole trip has been a clusterf***."

Contra: "See above."

Pro: "Boarding was quick, service was quick."
Contra: "Seats were not comfortable, very tight space since plane was so small. I'd never flown international before so when they handed out the immigration forms without any explanation, I was very confused."

Pro: "The crew was friendly, quick, and helpful. The seats were comfortable, we had space for our carry on items, and there was a good selection of entertainment and food/snack options. Takeoff and landing were also very smooth - the pilot did a fantastic job!"
Contra: "On an international flight (or any flight over 3 or 4 hours) I believe it would be courteous to provide a meal as part of the ticket price. We purchased food on board as it was a five hour flight from Mexico City to Toronto. The food was good with a variety of options, but it seems that Air Canada should update its policy to offer complimentary food service on longer flights."

Pro: "Genial crew"
Contra: "Disorganization in Boston, we almost missed our connecting flight"

Pro: "seats felt like they were bare to the metal"
Contra: "Pleasant a/c employees"

Pro: "No complaints"

Pro: "There was enough room to stretch out a little."
Contra: "That there was a secondary charge for everything."

Pro: "flight was comfortable."
Contra: "Food was not of good quality, had too much spice and salt. Fruit was a little too hard to cut. Toilets trash was not cleaned from previous flight. She Asian movies were same as in the previous flight. Need to provide more choices on SE Asian movies."

Pro: "Boarded on time. Left on time. Arrived earlier than estimated. Excellent flight crew service."

Pro: "The leg room was fantastic. Cabin temp perfect."
Contra: "Food was okay. but better than cheaper flights. Hard to beat Swiss."

Contra: "The port for the earphones didn't work 100% You had to jiggle it to get it to work"

Contra: "That was a first time i saw a paid entertainment system. That was a long-haul (9 hrs) flight. Either you pay and have an iPad with movies, music etc. or nothing. Very interesting."

Pro: "Comfort and Entertainment were great. They were punctual as well."
Contra: "The overall checking process was horrible. Nobody to provide help in Mexico City. We ended up spending extra time on line even though we did online check-in. One of our bags never made it. Which was very frustrating since we were traveling with two kids and were the last to leave waiting for the bag that never made it. At Newark, the lady that handled our missed bag claim had little customer service skills. All she said was that it was common for stuff like that to happen. Just that experience might make this the first and last time I use Air Canada again."

Pro: "Feel safe on the plane,I took direct flight which flu very quick & smooth,my heavy suitcase was taking care properly,hostess did theirs job nicely."
Contra: "Nothing,I was happy with my trips"

Pro: "I can't think of anything I'd really like an Air Canada . Even when they initially told me I needed to buy the wine and finally gave me one bottle for free, it really tasted like vinegar . I couldn't drink it ,"
Contra: "The worst part of thiis experience with Air Canada was the fact that there was no entertainment on board . They are supposedly switching to this system where you are supposed to download the Air Canada entertainment app on your phone or your tablet to be able to watch anything . Even though I supposedly had free Wi-Fi in The Athens airport, I was unable to download the app so I spent 11 hours with nothing to do on my way to Montreal. I wonder what they expect elderly or very young flyers to do . Most of these don't have tablets or smart phones . They did have some tablets for rent for $10, but not enough for everyone. Would not recall mend this airline for a transatlantic flights without checking whether the airplane has onboard entertainment first ."

Pro: "Air Canada's excellent and consistent performance and delivery of services.!! I have been flying with your company since 1970 and I have enjoyed every trip with your Company.... Thank you!!"

Contra: "From LA to Toronto & Montreal back to LA, was a 4-6 hr flight where they don't feed you or give you blankets. When I asked why blankets are not available, the crew said, "because that's all what we'll be doing is handing out blanket." The crew should realize that providing comfort for their passengers is a huge part of their service they should provide. This was my first time flying with air canada and I was very disappointed. Air Canada will definitely not be on my top airlines to fly next time."

Pro: "The flight attendants were wonderful. Everything was great but they stood out to me and my experience."

Pro: "It was comfortable"
Contra: "Late. Again. Each of my flights with Air Canada has been late."

Contra: "I understand that it is the duty of the traveller to figure out the legalities but a little heads up about visa requirements would be nice. I did know I needed a document to transit Canada but their website is absolutely not straight forward in telling you what you need to do. I read there was an exempt till September 2016 and since I was flying before it, I thought I would be fine. While I understand it was my fault for not doing my research, it's the way the airline company handled the situation that incredibly frustrated me. There is no empathy or willingness to help a traveler about to embark on their journey, when they are told they can't board. I didn't know you needed a visa just to transit!! It's just stone cold responses and haughtiness. It's a new rule, cut me some slack! They just pushed me off to a partner airline and I was asked to pay 1500$ for a one way flight. I m getting very frustrated with airlines of late! Customer service sucks. There is no genuine empathy for a person in a bind. It's all about making money and getting you out of the line. I'm just disappointed."

Contra: "Air Canada as well as WestJet charge exuberant amounts for local flights. They offer services and leg room of a budget airline while charging prices at the top range of a regular airline. Lack of proper competition in Canada allows Air Canada and WestJet to charge whatever they want since there are no other real options"

Pro: "First flight I've taken in a long time where there were any empty seats. The Manchester to Toronto leg was on time and there were no hassles or problems. The crew did a good job on the meal service and were attentive for drink service throughout."

Pro: "Comfortable"
Contra: "We had huge trouble at front desk since now Canada asks Mexican citizens for visa and while booking the flight there was no mention to this! We almost didn't make it to the flight, only because we have double citizenship and we could board with our other passport. Front desk made us a lot of trouble in accepting the other passports because the name is not the same in both documents (one married last name other one with single last name) Strongly suggest adding a pop up when there are specific visa requirements."

Pro: "Good entertainment, pillows and blankets, friendly staff."
Contra: "Very long transfer lines to get to my flight to Philadelphia because in a different country. Food was distributed first to pre-paid passengers, hinting that there might not be enough for all passengers to buy."

Pro: "Nothing.."
Contra: "Air cananda made me go crazy... They didn't prepared anything after I missed my flight. Because of immigration. They just said to me that was not their fault. But you know, I arrived at air port 5am. My flight time was 8am. I asked aircanada clerks to get into gate quckily. But they had me wait for a long time, and they said everybody was waiting, so that's not problem. But when I got into gate at 8:45, My plane already had gone. And I went to Air canada service center, I had argued for 5hours... because they just prepared my flight from Toronto to San Francisco. They didn't care about Connected air plane was Asiana. So I Had to call three company.. Asiana, Kayak, air canada... that was horrible time. Air canada didn't want to have responsibility about missing air plane. That's why I had to contact with Asiana...the first time Asiana didn't want to prepare air plane for free... I had to try to explain my situation and problem three times.... Finally I got a ticket for free from Asiana. I could departure at 9pm from Toronto. I stayed in Pearson air port for 15hours... because of Air canada's GOOD!! customer service v^^v..... I will never use Air canada !!"

Contra: "When the flight was overbooked I did not get my flight because I checked in in person and not online. That is bullshit. They were nice to figure out the best alternative but I still lost hours to figure it out, leave and come back."

Contra: "My passport was still valid but didn't have the 3-6 months left on it (a rule I didn't know about) and was told about this at the air canada counter without any concern or direction. Was in shock."