Pentru mine totul a funcționat bine… chiar foarte bine
Even though the flight got delayed for 10’ we made it on time
Austrian airlines food is really good compared to more recent airlines I’ve been on
Pro: "Super friendly and efficient crew. Tasty food, excellent, first rate service (business class)."
Contra: "Business class seat was comfortable, though a bit too narrow; when seat was horizontal my arm was constantly falling in the aisle."
Pro: "One hour delay after boarding due to loosing our “slot”"
Pro: "Professional crew"
Contra: "Depart on time"
Pro: "Noting outstanding."
Contra: "Seat comfort."
Pro: "Every thing"
Pro: "Good entertainment choices."
Contra: "Seat could be more comfortable"
Contra: "Team desn’t have much Client focus, seems to have more experience with cargo shipments"
Contra: "Seats very hard and uncomfortable in economy"
Pro: "On time, best connection for me, earning miles on my program. I booked based on time and cost, didn't even pay attention to what airline."
Contra: "No food, plane felt pretty old and not so clean. Smaller seats than the other flights I had with Lufthansa. Otherwise, it was fine. I had a pretty bad earache on that particular flight, so I liked it less than I might have otherwise. Something didn't feel right, pressure wrong or something."
Pro: "Good service overall, the ground crew was very helpful and friendly"
Pro: "Nothing at all."
Contra: "Couldn’t get on the flight due to two cancellations of prior connecting flights. Utterly, totally unacceptable - and no explanation of why."
Pro: "Not much."
Contra: "Baggage fees and unclear policy during booking with Kayak."
Pro: "Everything Fromt the crew and service. To checking in and deplaning was awesome"
Pro: "It was a total nightmare all Austrian flights they put us on were canceled !!! We did not leave Vienna for another 7 h a total nightmare all planes had technically difuculties !! Austrian airlines had total chaos !!!"
Contra: "Lufthansa’s/Austrian Airlines’s idea of a ‘snack’ is a pathetic little bag of sugar and chemicals that no one should have to be offered, even if it comes for free. Hugely disappointed. Flight attendants not attentive enough."
Pro: "On time and amazing flight crew! SO attentive and personal...seemed to really enjoy their job."
Pro: "Flight schedule, boarding management"
Contra: "No WI-FI service during my return flight, limited options for tv news programs."
Contra: "We were almost three hours late on arrival. Being at VIE airport after midnight with no buses going home is no fun."
Contra: "Firstly . The crew were rude ! They did not even response when were calling them from the seat . The only way to talk to them is to find them at the end of the plane ( where they been chating with each other ) Secondly . The amount of snacks was limited where’s in Turkish airlines it’s unlimited and you can choose different sandwiches whereas in Austrian airilines can offer biscuits and Cookies ;( Thirdly . We are living in 21 century and most transatlantic airlines have WiFi ! Where’s Austrian did not have it!"
Contra: "They cancel the flight without letting me know!"
Pro: "Good service and on time."
Pro: "The flight was basic service to get me from one place to another. It was completely average and not quite the Austrian service I have previously known."
Contra: "See previous comments"
Pro: "The flight was nowhere near full, which was terrific. The crew were excellent, polite and attentive. Everything was on time."
Contra: "I don't remember anything about the food."
Pro: "Make sure your carry on luggage is less then 8 kg. Or you would have to check it at your own cost. The food is OK but the portion is very small. If you want a window or isle seat, it would’ve cost you 30 euro to reserve it. The crew is very nice. I guess because the air fare is very cheap, they need to do everything to make the extra cash."
Pro: "Smooth strait flight, friendly polite crew"
Contra: "I was at the back of the plane with the constant cold air breeze, it was impossible to avoid!. I caught heavy cold and still recovering!"
Pro: "Everything was going to at"
Contra: "Food I think getting worse."
Pro: "Good service, nice staff (better than US carriers easily)"
Contra: "2.5 hours to receive baggage - this might be on LAX"
Contra: "no entertainment at all Chairs are not comfortable at all no cushions to ease the back pains"
Pro: "Plenty of food and drinks, pleasant crew"
Contra: "Flight was delayed"
Pro: "Punctuality and amenities on boatd"
Pro: "Seats, crew, nice plane"
Contra: "Delayed flight. Random boarding,"
Pro: "So I had to fly to Munich, and rather than flying direct on terrible United, I took a connecting flight via Vienna. Flight was full yet still departed on time and even arrived early. The seat was comfortable and flight went very smoothly. Food served on board was perfectly edible. Disembarking also went without problems. The flight staff even accommodated the requests of a particularly nasty Russian family seated behind me even though they were total jerks. I was very impressed with their professionalism."
Contra: "Nothing. I will make a point of trying to fly via Vienna in the future. Airport is very pleasant and well run."
Pro: "Crew friendliness."
Pro: "Flight crew was pleasant, calm, and efficient."
Pro: "Very nice and polite crew, great service."
Contra: "Regular breakfast was just a muffin and nothing else :("
Pro: "Boarding was a breeze, although the flight was not full. Food was good, but as I dozed off during courses, they decided I was finished and took all my food and didn't offer anything when I awoke shortly after. (this will go in the 'didn't like' section as well. Bed was comfortable and comfy blanket and pillow"
Contra: "Crew was not friendly at all. Amenities kit was burlap sac with nothing worth keeping or using -- even the eye covers. Business class bathrooms had nothing to offer in the areas of hand/face creams. All there was were hand wipes and air freshener. (OMG! SERIOUSLY!?); a big difference from their partners (i.e. Swiss and Lufthansa). Crew was not present -- not only were they very unfriendly they were no where to be found. TV/video didn't work properly -- kept fast forwarding or changing channels on its own. The crew of course, was not concerned."
Contra: "5 hour delay. One staff member said there would be a delay, the second said there was no delay and after a couple hours the delay was confirmed. I was told the flight was full without the attendant even checking, flight was actually not even close to full. Nobody wanted to help and do their job, they just want to send you on your way."
Pro: "Excellent crew and service!"
Contra: "Crew was not friendly. Attended more to German speaking passengers and were out right rude to those who spoke no German and little English"
Pro: "Food, wine, crew, physical comfort were outstanding. Excellent overall! Austrian continues to abide by the highest standards. After 14 years it still is one of our two favorite airlines in the world."
Contra: "Boarding was chaotic, cramped. Passengers kept lining up only to be sent back to the end of the line after documents were checked three separate times. Only first class passengers were allowed at the gate. Chaotic and frustrating. Not what one would expect of Austrian efficiency!"
Pro: "The B-767 is far superior to the B-777 in comfort; it is not so horribly crowded."
Contra: "Austrian check-in at VIE was a disaster. None of the machines could read my passport; and when you entered the data by alternative methods it STILL required a machine to read the passport--which it exactly what they were unable to do. Thus, it was a circular Catch 22. I went through six different lady agents working my way through the system, until they finally took my bag and let me go. They themselves said it was new to them and they did not fully grasp how it worked and they did not know why it did not accept me. SOFTWARE PEOPLE BACK TO THE DRAWING BOARD."
Să se plece la timp să nu mai fie întârzieri
Contra: "Priority check in isn’t really much of a priority since we all end up in the same place at the same time before boarding"
Contra: "Ryanair announced that we could postpone the flights without any cost due to corona virus and when I tried to reach them/to change the flight date the change tax was still there."
Pro: "Nothing really stood out"
Contra: "Rude air hostess who was ignoring us in particularli where I was nearly fainting"
Pro: "Fast process when we landed and staff were really good - patient and friendly (on the flight)"
Contra: "Priority queue was the longest! Had to help mother with baby and pram down stairs to bus for flight. Feel they should have been given help and real priority"
Pro: "Quick online check in"
Contra: "We paid for our bags on booking and then paid for them on both flights again."
Pro: "The seats are extremely crowded"
Contra: "To not wait 10 min outside waiting for the bus to pick-up the passengers."
Pro: "The crew was very good."
Contra: "The advertising is not good; in fact ,the conditions are of a low cost but the prices are of luxury."
Pro: "Flight was on time"
Contra: "Boarding should have been smoother."
Contra: "Delayed flight should have been 9.30pm 2hr delay!!!"
Pro: "Lack of info on cabin baggage until the gate. Embarrassing situation of having to pay for the excess baggage."
Contra: "Better information about baggage pre fight and more polite staff."
Contra: "Leg room & seat comfort"
Pro: "Crew/ fast flight"
Pro: "Some of the staff were nice"
Contra: "Flight was delayed four hours, and while that happens sometimes, what really upset me was the compete lack of help and competence from the staff. It seemed to me nobody knew what to do or what was going on. I tried to talk to three different desks and the cabin crew and nobody could help at all."
Pro: "The crew was very nice and helpful,and our seat confortable,the food and dring very good"
Contra: "There was only 1 polite cabin crew member. People were shouting and walking all around the plane through out the flight and the cabin crew did nothing to stop this. It made the early morning flight impossible to doze off on."
Contra: "Lines were 20 times longer than every other airline and we almost missed our flight because of it. The seats were u comfortable and small."
Pro: "Smooth flight (thank the weather Gods)."
Contra: "Extra fee for a boarding pass, extra fee for pre-paid checked bags, total confusion @ check-in. RyanAir blows."
Pro: "The flight itself was quick and crew members were professional."
Contra: "We weren't informed of flight delays until arriving at the airport. No information was provided on departure time until after waiting almost 2 hours. Ryanair staff at the airport made announcements exclusively in Spanish, without providing an English translation."
Contra: "The flight got canceled!"
Contra: "How rude the crew members were and unhelpful."
Contra: "Landing was shockingly scary, staff not so friendly, seats were dirty"
Contra: "The airline app did not enable us to download our boarding passes as non-EU citizens and the check-in desk refused to issue paper boarding passes. We had to wait to the last minute at the gate for the agent to write up a boarding pass by hand. Ridiculous."
Pro: "No si Long Time in prepratives"
Contra: "Bought the 2 bag priority but they forced us to check one of the bags any way (on the way back we were able to bring bag on flight so it was nothing to do with size of the wheels as they suggested) - staff was unfriendly. Seats were dirty. Had to pay extra for checking in early to my return flight since I am not EU/EEA citizen and can't use mobile app and wouldn't have a chance to print my return boarding pass - and although according to the plane plan I chose a window seat my seat had now window. Never again."
Contra: "Brand new bag a bit damaged..."
Pro: "Price. Dirt cheap prices is only reason that makes me book this flights."
Contra: "U get what u paid for. Check in is slow and only 2 counters are working. During the flight they will try everything to pull money from you. Seats are fixed to one back position."
Pro: "It was exceptionally inexpensive"
Contra: "It seemed like if you weren't paying close enough attention, you'd get nickel-and-dimed for every little thing that most airlines just take care of automatically"
Pro: "I didn't like much"
Contra: "the crew did not know anything, not even how to check in a flight"
Contra: "The seats are extremely uncomfortable."
Contra: "Had to pay 50 extra since did not check in online"
Contra: "Delayed, no info, bad service on board"
Pro: "Free magazines, easy to bring luggage on board"
Contra: "It was so hot, we were sick. They kept trying to sell perfume! We all had headaches!"
Contra: "There was no priority boarding for families with small kids. And the lines were long to board."
Pro: "The seats were very comfortable"
Contra: "I wish the air conditioning worked"
Pro: "Nice staff"
Contra: "I was charged extra for insurance even though I didn't buy it. This feels like a trick. No soap in bathroom"
Pro: "I felt comfortable even though seats were a bare minimum. Worth the lower price."
Contra: "i didn't know that I could have carry-ons if they fit in little airport blue box. This is a key incentive to choose Ryanair over a competitor."
Pro: "No help. From crew regarding fees for one kilo overage. I will never use this airline again"
Pro: "Ryanair's cabins crews are outstanding. They have been trained very well and they work with customers extremely well. Two planes I have been are booth 727-800 series and both flights were easy and very good. The boarding process was also efficient and they had the plane ready for take off on time and 10 minutes early into Barcelona."
Contra: "Ryanair's computer communications is not efficient. I received the same message 4 times and the link never worked. I also signed up for their App, but because I am not an EU citizen, the App does not function. The airline has loaded the plane with the maximum number of seats, so there very little room, particularly leg room. Both my flight were under an hour, so it was not a problem, but a longer flight would be uncomfortable."
Pro: "Early arrival. Very friendly crew which is not always the case with ryanair."
Pro: "Good aspect of flight: was inexpensive."
Contra: "This is my first flight on Ryanair. The seats are uncomfortable, stuck straight upright and cannot be reclined. Very jammed together seating. The low cost encourages family flying, so there is much more than the usual amount of howling babies--in particular, one directly behind us who howled like a banshee for about a third of the 2 1/2 hour flight. The charge to check a bag was quite high. I was on Ryanair because we were flying with relatives who already had booked this flight. In future I will avoid Ryanair. I'm willing to pay for a modicum of comfort."
Contra: "There was nowhere to put my bottle of drink!"
Pro: "The briefness of the flight"
Contra: "The plane smelled a bit musty and of urine- almost like that of an old folks home. The crew wasn't that pleasant either. Glad it was a short flight."
Contra: "I can't believe that I had to pay 45 euros per ticket because I didn't check in 2 hours before. I had no internet access and it sucked having to pay this amount. When I booked the ticket it should have highlighted that I needed to checkin before else it would cost me 45 euros more!!! I am completely turne OFF by Ryanair!! I travel extensively and this is the first airline that I had rip me off"