We had 1h delay. We waited in the place for the whole time.
Contra: "Poor customer service"
Contra: "Everything is exellent"
Pro: "Crew was very good and the food excellent."
Contra: "Seat space is a little small."
Contra: "Food is not great and the flight was delayed by an hour"
Pro: "Everything went well"
Contra: "the boarding was delayed and i missed my connection flight and have to stay 8 hours for another flight."
Pro: "Staff & food were excellent."
Contra: "Seats need to be wider in coach!!!! NO I'm NOT a typical fat American but have an athletic build with wide shoulders. Thank god I had two small passengers seated on either side of me. The airlines know what they need to do but keep resisting in the name of greater profits."
Pro: "Good food great service friendly staff also flight was 30 minutes delay we landed our destination on time they make time on the air. I always flight with Turkish airlines I recommend to any one I"
Contra: "Smallest leg room I have ever seen"
Contra: "The serbice qnd food was terrible"
Contra: "Flight delayed more then an hour without anyone knowing anything about it."
Pro: "Every thing was excellent"
Contra: "Missed the connecting flight because of flight boarding delay on the original destination. The airline did not accommodate my non-English speaking parents for overnight."
Pro: "On time"
Contra: "I was not given my checked into aisle seat of 6C, instead I received a window seat of 10A"
Contra: "Seats are not comfortable you end up with bad neck pain"
Pro: "great selection of movies"
Contra: "heat, small seats."
Pro: "One of my fave airlines now Great seats, services, staff Turkish coffee in the air!"
Contra: "they keep the cabin a bit too hot, need to ask them all the time to make it colder"
Pro: "we ware attisefy for are first time in bisness clas"
Pro: "Food quality and robust Entertainment options"
Contra: "1. Economy seat rows too close together making seat reclines very intrusive. 2. Also, flight attendants did not request people to sit up during meals which made eating very difficult in my case. 3. Bathrooms were very dirty during the last 1/3 of the flight and remained so, including no toilet paper and paper towels. 4. No second serving for refreshment beverages during flight."
Pro: "Food was good conpared to other airline companies. Entertainment was good too, lot of choice."
Contra: "Some flight attendants were impatient/looked unhappy."
Pro: "Meal very good. On time."
Contra: "Audio for entertainment via ear buds almost indecipherable."
Contra: "Congested, the cabin crew did not give enough water. Did not walk cabin often enough m."
Pro: "For 11 hours trip - Crew for the THY was excellent They made the trip better and efficient Kudos to THY crew"
Contra: "Nothing everything was great"
Pro: "I just like Turkish airlines"
Pro: "Food, Friendly and attentive staff and air hostesses"
Contra: "The seats are extremely uncomfortable, the economy legroom is only good for a person shorter than 5 feet, the seat cushions lack good padding and comfort."
Pro: "Flight attendants are professional and efficient, and the aircraft is clean and has an excellent entertainment center for all passengers."
Contra: "Rows are too close, with my knees pressed against the seat in front of me. That is misery for the 10-hour flight from Chicago to Istanbul. We had a much better experience when we flew Turkish Airlines a few years ago. Sad!"
Pro: "Entertainment on board was the best part. Food is decent."
Contra: "Worst customer service I've ever had in an airport at Attaturk. Turkish airline staff was horribly rude, wouldn't acknowledge their mistakes, very uninforming and all of it to pretty much force you to pay the airline more money in penalty fees for changing flight arrangements and new ticket purchases. And be careful THEY DON'T have any announcement on the intercom system at Attaturk (I had no clue as to that being the case there, nor have I ever been at an airport that doesn't). No boarding announcement, no gate change announcement, no nothing.....and if and when you miss a flight because you didn't know the gate changed while you're sitting at what you thought was your gate and no one bothered to let you know (including the person who checked your boarding pass when you came into that gate area, it's down hill from there! They will tell you it's your fault and not give a dam* what you say to argue otherwise....and......if you don't pay the penalty they dictate to change your flight ($1114 on a $780 ticket in my case so I purchased another ticket on Turkish air on my own for $236 to get me where I was going), they WILL cancel your return flight without telling you, at which point you will have to buy a new ticket to get back home and they end up getting the money out of you regardless. This was an absolute nightmare of a trip, couple with being treated like dirt by everyone at the airport. I will not ever again fly Turkish Air if I can help it."
Pro: "Since we are first time travelers going from Chicago to Rome, Italy via Istanbul, we cannot compare to other airlines. But, we had a very good experience & the food, services and entertainment rvice were very good! The airfare too was excellent."
Contra: "Not certain if it's typical in long flights/but it was very difficult sleeping in these seats."
Contra: "Headphone output didn't function so entertainment was pretty useless. Very slow food/drink service since only one attendant operates each cart."
Pro: "Turkish airlines is a wonderful company to travel on. I love the service, professionalism, kind, and patient service during the flight. Thank you!"
Contra: "I don't like landings but the crew did well!!"
Pro: "The flight from Istanbul to New York was great. Excellent service, good food, free drinks throughout, comfortable modern plane with wide selection of entertainment. Great layover at Istanbul Airport with lots of selection for food and drink. Far better than any direct airline that flies new york to tel aviv so if you don't mind a layover choose Turkish."
Contra: "Free WiFi at Istanbul Airport requires sms authentication which makes no sense on an international trip."
Pro: "food service and flight attendants were really nice"
Pro: "Clean, efficient, on time"
Pro: "Worst customer service ever."
Contra: "Just don't do it. I've never been so mistreated. Everyone I met at the Istanbul airport who flew on Turkish was miserable and angry because of the way they were being treated."
Pro: "Courteous and accommodating staff, delicious meals, and super entertainment. Punctual."
Pro: "After checking in in Manila, they told us there is no more seats for us and we're not able to board the plane that we booked few months in advance! Wtf! We had to board next plane the next day, 24hours latet! One day of our vacation lost. Going back was no better since the plane from Manila had slight delay and we missed our connecting flight to Ljubljana for just few minutes. Disappointment again! We got home 15 hours later than we should have. Don't think we will fly with Turkish airlines ever again."
Contra: "After checking in in Manila, they told us there is no more seats for us and we're not able to board the plane that we booked few months in advance! Wtf! We had to board next plane the next day, 24hours latet! One day of our vacation lost. Going back was no better since the plane from Manila had slight delay and we missed our connecting flight to Ljubljana for just few minutes. Disappointment again! We got home 15 hours later than we should have. Don't think we will fly with Turkish airlines ever again."
Contra: "I missed my first night of a booked hotel and activities, and I wasn't refunded for all of it."
Contra: "They changed my flight date so many times, I was unable to fly"
Pro: "on time, pleasant flight"
Contra: "no issues"
Pro: "Boarding staff was very friendly, & kind people"
Contra: "There is no TV Late around 40 min."
Pro: "Selection of movies and other entertainment options"
Contra: "The distance between seats is pretty small. It was very uncomfortable 11 hours flight for a 6 foot tall individual. On our flight back I called flight attendant several times, however no one came and each time "call attendant" light was turned off remotely."
Pro: "Crew were very curteous"
Contra: "Food was not great. I expect, and have previously experienced much better food quality and taste from Turkish Airline"
Pro: "I paid for WiFi but the service didn't work perfectly, I wanted to switch device,which you have to logout first. The button didn't work"
Pro: "Excellent carrier, modern planes and good food on board Also on european flight a proper meal and inflight entertainment"
Pro: "Waiting half and one hours before fly out from airport, because the fly road is busy for landing."
Short flight but no entertainment...bring your own.
Pro: "Young crew, with positive attitude and very kind and helpful."
Pro: "Comfortable and Clean"
Pro: "Crew was very pleasant and kind"
Contra: "Seats are small and not much legroom, like on all flights. I hadn’t found a way to pay for a checked bag online, so that process was a little awkward - had to leave my passport and boarding passes at the check in counter, walk to the ticketing counter, wait in line to pay, then walk back to the check in counter. But the staff was very friendly and kind."
Pro: "The crew was wonderful and as far as airplane good goes, it was great."
Contra: "Leg room"
Pro: "The food/drinks"
Pro: "The crew were nice and the service very good. The layover was short."
Contra: "Our luggage was lost so we had to go back to the airport the day after. In economy class the Last 3 central rows or even more, have no carryon storage. We were stuck with our carryons for over 7 hours during the flight Montreal Munich. This is the case if you fly their new A350-390."
Contra: "Impossible to do beter."
Pro: "I paid to go with Lufthansa airways not with United Airways. And I came to know the day of the flight that I was to board United airways. Really disappointed."
Contra: "In the international flight United Airways charge for the Wiskey liquor. And that is ridiculous."
Pro: "Cabin crew was extremely friendly, welcoming, and provided good inflight service."
Contra: "The boarding was very chaotic. Very few institutions or announcements made by ground crew. Passengers weren’t sure where to queue being that there were multiple gates for the A380-800 and were left asking each other and comparing boarding passes. Little to no air circulation in economy."
Pro: "Smooth flight"
Contra: "Stop overcharge people for 1 luggage :( very disappointed"
Contra: "The flight itself was good. But the connection wasn't. For this schedule, it is next to impossible to make the connection. The gate that the SEA to FRA flighy arrives at is at least half an hour away from the gate that SEA to MAA leaves from and there is a security checkpoint in between."
Pro: "The crew were very considerate. Also they have the best baby beds we have seen so far"
Contra: "The entertainment system was glitchy."
Contra: "See problem with the KAYAK reservation above."
Pro: "I flew in the A380 bulkhead at row 50 from Munich to Hong Kong. Have flown premium economy with Lufthansa before, it was no different from before. The service is efficient. Entertainment was fine and had an interesting selection in their world cinema section."
Contra: "A pretty standard experience and nothing which makes you feel special. Other airlines might offer an upgraded meal in premium economy or a special cocktail, but not on Lufthansa."
Contra: "There was hardly any communication about the delay."
Contra: "I didn’t like selection on movies"
Pro: "Tout était impeccable."
Pro: "Very nice airline! Hundreds of movies to choose from, nice hot meals served twice on international flight with top end, complimentary alcoholic beverages. Little bassinets for babies to sleep in."
Contra: "Very tight space in economy seats"
Pro: "Boarding process and email updates."
Contra: "Business class on European domestic flights is nothing more than coach seats with no one seated in the middle. Better than coach, but not by much and not worth the extra money."
Pro: "Good staff and food."
Contra: "Flight was late and boarding was unorganized. When the person sitting in front of me moved their chair it hit my head and moved all my stuff, this should not happen. We should not feel our area moved because the person moved their seat in front of us."
Contra: "Pretty good. Great crew."
Pro: "ground services"
Contra: "seats with little leg room"
Pro: "Professional, friendly crew. Clean plane. 1/2 hour early arrival"
Contra: "NO legroom. Like, none. Seat in front of me hadn’t mechanicals underneath, so no footroom. Passenger put seat back, and I couldn’t use my tray table. Crew call buttons on the arm, so by merely putting your elbow down, you risked calling the crew ( I did it twice). Then my TV broke. Not a terrific experience overall"
Pro: "Service, food, and entertainment was great!"
Pro: "Such great personnel in the air - can't say enough how much I appreciated them."
Contra: "The airline as a whole, however, encourages you to book with them under the reasonable assumption that connecting flights with Lufthansa will be achievable. Now that I've seen Frankfurt, There was no way they could actually expect any of us to make our connecting flights. And they offer no compensation. When I did get another flight, it was terribly delayed. Talking in line with regular European travelers, they said they expect it. Also met several fliers at the service desk attempting to connect via entirely different routes, all having the same experience."
Pro: "Usual good service for economy class on this airline"
Pro: "The entertainment options were great, The plane was very clean and the bathrooms was HUGE!"
Contra: "uncomfortable seat, off set from the seat in front of me so my entertainment screen was at an odd angle to watch. Food was ok but they had a sauce on the chicken that was not very appetizing. It actually made my wife sick and lets just say she did not keep her dinner. Also, I asked for a scotch after take off and it was a small shot and after dinner I asked for another and it was just a whisper. It did not even cover one ice cube. It would have been nice to get at least a full shot."
Contra: "The passenger behaind, was a tall guy. All the 7 hours flight i had to fight him to allow me puting my back sest dowm on his hearting legs. Why didnt hay extra and seat where it fits his size?"
Pro: "Flight was on time."
Contra: "I was sitting at the tale end. Seat was extremely uncomfortable. I was trying to rest yet flight attendants and several passengers were talking loud. Crews kept forgetting passengers orders/requests. A lady sitting besides me pushed a call bottom 3 times to get noticed. Flight attendants were too busy chatting with passengers to help other passengers. I have never seen that type of services before."
Pro: "Premium economy gives you extra confort, more space to sleep better."
Contra: "The flight was delayed 40 minutes."
Pro: "Friendly crew, nice food and wine."
Pro: "Great flight crew, very friendly. Was just slightly alarmed that my friends and I never once had to show ID or passport to get onto the plane, especially given the current turmoil in europe. otherwise, enjoyed the flight and will fly more"
Pro: "I don't like anything"
Contra: "I don't like food crew members Bad odour flight"
Pro: "Check-in was easy, and boarding went quickly. I got the seat of my choice in Economy, and was very comfortable. Food coming from Germany was good, especially the breads! The crew was numerous and very attentive and pleasant. This was my first time flying Luftansa, and I would definitely fly with them again."
Contra: "The biggest complaint I have was that one of the restrooms in my section was out-of-order. That meant a lot of waiting, but everyone was understanding and good about taking turns. The movie selection could have used a bit more mystery type films, but that is my taste. I did watch a few movies I hadn't seen."
Contra: "This airline has little respect for its customers. In the economy/coach cabin, they squeeze the seat distances to such an extent that, when the person in front of you leans their chair back, you cannot get out of your seat at an upright angle. You have to significantly bend your body. To not loose your balance, you have to grab on to the seat in front of you and that disturbs the other passenger. If they're sleeping, they can be woken up by that. Lufthansa does not care much for its passengers. Nor do many other companies, for that matter, but I think Lufthansa is taking things further than most airlines. It is a disgrace. Their brand is not what it once was."
Pro: "The flight attendants continuously offered water, which was appreciated. In flight entertainment options were excellent and worked well. Flight attendants were excellent. I liked the flight's downstairs toilets. They were decent size and I never had to wait in line. I like this design."
Contra: "No personalized air vents on this flight."
Pro: "Tea offered instead of coffee - nice touch!"
Contra: "Boarding three planes to three different destinations from the same gate is very confusing."
Pro: "On time and highly efficient as you would expect from the Germans. Airplane was clean and nice. Airport and boarding was very good too."
Contra: "Food left much to be desired but not horrible. They said they were short on crew staff (weird - first time I've heard of it) so service was a little slower than usual but not bad. Seats continue to get smaller and thinner which means less comfort for such a long haul flight. The seating arrangement is probably worst at this airline. I booked our seats and paid extra ahead of time, come to find out they changed the seat configuration and our seats sucked so we paid extra for nothing. Lufthansa really needs to fix the seat selection situation."
Pro: "Flight was uneventful-no excitement, just the way air travel should be"
Pro: "Promptness, profesional and nice service. Everything overall."
Contra: "The most unpleasant flight attendants we have ever had in our flying lives. Rude, condescending, treating passengers as if we are not human. Lufthansa should carefully examine their training."
Pro: "I love Lufthansa! It's my preferred carrier!"
Pro: "direct flight"
Contra: "only one type of food offered. presented in a rude way."
Pro: "Crew was excellent, seats comfortable enough, tons of in-flight entertainment"
Contra: "Flight was overbooked and we nearly didn't get seats - I know this happens but it's especially aggravating and stressful for big international flights, and not worth putting your customers through the worry, IMO. We shouldn't need to worry about whether or not well get on the flight (and I'm sure some folks didn't...) when we paid so much for the tickets."
Pro: "quiet on-time flight"
Contra: "Overnight flights are usually a pain in the neck, which is obviously not the airline's fault"
There is no entertaining offered on the shorter flights. I wish that would change.
I sat in premium economy and had a great flight home. The food was great, the crew was super nice and the extra was great to get a little bit of rest.
I am seeking a refund from Kayak as LOT refuses to acknowledge the booking when not done directly from their site. Worst experience with an airline ever.
Pro: "3 hours flight, on time."
Contra: "During the time of COVID, I would expect the crew to follow restrictions and procedures. Nobody from the crew paid attention if all passengers have their face masks. In fact, most of the passengers didn't have masks on their mouth and nose. Many of them didn't have them at all. Crew didn't care. If this is how LOT pays attention to our health during travel, I will definitely not fly with them anymore. 2 months earlier flying with Lufthansa and all crew was very strict about the rules and everybody on board was wearing a mask."
Contra: "My mother had a food poisoning and needed a lot of water. The crew member at the end refused and told her no more. Since when there is a limit to how much someone can drink water? She had to stay dehydrated because she was dined the option to drink. Just upsetting."
Pro: "Entertainment system during the long flight from Warsaw to Tokyo."
Contra: "Take off from Tel Aviv was 4-5 hours late. This caused us to miss a planned half day trip to Warsaw."
Pro: "Flight was below average. Ppl lane was very old and dated. No charging station. Mini.al space to maneuver. Chair was easily jostled by neighbors"
Contra: "Tight spaces in seating area. No room to maneuver."
Pro: "Nothing, we were waiting for border for 3 hours, and the reason was they waiting for another 3 people. That is not acceptable."
Pro: "One stop flight, faster than a boat."
Contra: "Lost luggage, delayed our plans for 3 days(all luggage was lost!!!)"
Pro: "Everything went fast and smoothly."
Contra: "Food/snacks - little bit more"
Pro: "The seats and entertainment on the screen."
Contra: "2 hour flight delay in LA. Then had to stand in line for 2.5 hours for rebooking the following morning. Then my new connected flight was delayed 1.5 hours. Then they left my bag in warsaw and it's been 2 days and I can't get a hold of anyone for my bag"
Contra: "The food honestly could have been better for business class. And the first flight wasn't actually business class seats which was disappointing."
Pro: "The aircraft."
Contra: "First and last time on LOT!Boarding and flight crew rude, unhelpful. Flight late, no communication, no info at the gate. No standard communication, no info from the pilot during the flight. When the crew spoke in english or polish it was unclear. No help no info with connecting flight, missed it!"
Pro: "How quickly they boarded the flight"
Contra: "Not having flight delays"
Contra: "I’m not in Chicago I’m still in Hungary"
Pro: "Seat on aisle"
Contra: "Not being late for my second flight"
Contra: "Yes, I agrèe it could be"
Pro: "the crew was really amazing!"
Pro: "I love Dreamliner windows"
Contra: "Flight was delayed"
Pro: "Offers one of few direct flights to Barcelona from Warsaw"
Contra: "The agents at the gates are always rude. They were talking behind my back assuming I don’t understand Polish. As almost always with LOT, the flight was delayed."
Pro: "787 Dreamliner is comfortable and feels more spacious."
Contra: "LOT was late on every flight. Did not miss any connections, but could not leave on-time if it was there only responsibility."
Contra: "flight delayed and no information was being given!"
Pro: "Crew was friendly and helpful and spoke English. They kept bringing hot food. They found us a bottle of water because we wanted more. In flight screens had a lot of good content."
Contra: "Flight was very long and you are encouraged to stay in your seat all the time. They only offered 1 brand of free beer ha."
Pro: "The multilingual, very professional crew is one of the best we've traveled with. All of them are willing to help, accommodate, which was extremely important for us due to my husband's medical issues. Much obliged."
Contra: "Lost an hour changing planes."
Pro: "LOT staff was accommodating and very friendly and booked flight for the following day on KLM and a hotel room for the night with a meal voucher."
Contra: "The flight wash cancelled."
Pro: "Left on time. Pleasant crew. Good snack. Smooth flight and landing."
Contra: "We were delayed. I was also asked to switch seats and was placed next to an ultra orthodox family, who was NOT happy to be seated next to a woman. This put me in an extremely uncomfortable situation, and the crew was not helpful in helping me resolve this. I basically had to go back and undo the switch myself - I would like to point out that the airline has just as much responsibility to protect me and my rights as they do to protect the other passengers, and I feel they fell short."
Pro: "No water was served between the first and last meal. Some people were dehydrated and had developed a headache. One person have been calling the flight attendant five times and no one responded. Very sad."
Contra: "I flew with a baby and I wasn't given any basssinet on the flight, and even worse the crew was giving me a hard time about it."
Pro: "Boarding process was fine."
Contra: "Old plane. Terrible entertainment system. We ordered Kosher meals. They cam from a company called Stogel. NOT FIT FOR HUMAN CONSUMPTION. Flight attendants disavowed responsibility for anything other than meal service because "this is not our aircraft.""
Contra: "There was a delay on their first flight and then the same LOT company does not wait for our connection. After that we are send for one night at a crappy 1 star hotel in Warshaw."
Pro: "Confortable flight, pleasant crew, would definitively fly again."
Pro: "The crew was nice and courteous. Many amenities to pass the time. Getting off the plane was quick and painless. Food was reasonable."
Contra: "The flight was delayed an hour, which is fine, but no information was given to why and we started boarding at the updated takeoff time. The process of getting zones lined up and on the plane was a mess. They didn't communicate clearly about zones so every passenger got up and in line, lines weren't directed well, and people kept getting chastized for not knowing what was going on. Once we boarded the plane, we sat for an hour with no reasoning why we waited. When you already have a 9 hour flight, less time stuck in your seat is best. It was hard to understand the pilot when he spoke in English to know why we had delays and any updates while on the plane."
Contra: "Lack of checked baggage just causes commotion during boarding when the airline finally realizes too many bags and offers free bag checkin... Don't get the bad habbits from us airlines..."
Pro: "Very timely and organized."
Contra: "We did have to sit on the tarmac for about 1/2 hour upon arrival in Chicago."
Pro: "I would not give 1 star. 0 if possible!"
Contra: "Because of loosing our connecting flight in Warsaw (due to weather...I think, it was never explain to us why our first flight had a 3 hour delay), the boarding staff was very helpful finding us a different route. Well the flight from Warsaw to Berlin, operated by LOT was horrible! No snacks no drinks, not even water on a 2hour flight! Shame on you! I had my wedding gown with me and I asked one of the crew members to put it in one of the closets design for this. And in a broken English she told me 'ya there is a problem' and she showed me the closet, it was full with the crew luggage :( We ended up laying the gown on one seat that was empty! When we arrived at our destination and picked up our luggage we noticed that they broke one of the wheels. Overall very ugly experience with LOT!!!"
Pro: "Smooth and easy boarding and deplaning"
Contra: "Nothing, short flight"
Contra: "We orderd the two tickets with 1 luggage for each person. When we got to the airport they told us that the luggage is not included and we had to pay additional 91 dollar per each luggage. They just tricked us."
Contra: "There was a delay at Warsaw Airport for almost 3 Hours I arrived home 2.00 Am I missed a family wedding that night"
Pro: "Food and entertainment was ok. They usually charge for any alcoholic beverages, though."
Contra: "Extremely rude staff (allowed a passenger to almost break my hand luggage with hers, and literally laughed at my concern,) kept us on plane for 2+ hours with minimal info given on the problem, then de-planed and kept us waiting at Warsaw airport for another 2 hours (no food, water or even a manager appeared until the end of that 4 hours, by the way, and only after a screaming mob of passengers formed,) then kept us on the new plane for nearly another 2 hours. This made for an approximate 6 hour delay, with minimal comfort, food, water, info or sympathy throughout, nor an offer to switch our flights and/or provide night accommodation due to the 5+ hour delay on this evening flight (as is within our passenger rights.) The plane finally arrived to JFK way after 1 a.m., which completely ruined weekend work and social plans, not to mention how exhausting and disrespectful of an experience it was. PLEASE NOTE THAT EVERY SINGLE OF THE FOUR LOT FLIGHTS I'D UNDERTAKEN THAT WEEK WERE DELAYED IN A SIMILAR FASHION - AS IN, WITH LITTLE INFO OR EXCUSE. No, thanks, Lot - and you should refund us all."
Contra: "My first flight from budapest to warsaw was delayed 4 hours and no gate was scheduled. No one was at any desk to help answer questions about connecting flights. When we finally got on the plane and landed, I had to sprint through the warsaw airport in order to make my next flight. ."
Pro: "The crew members were very nice!"
Contra: "I had a very bad experience at the beginning of my journey on 11/18/2016 at Sheremet'evo airport in Moscow. I almost had a heart attack when Anna Aleksandrovna Esina (agent at registration counter #131) informed me that my ticket has been cancelled and she does not see me on the passenger list. I was in shock when I heard that and ready to cry as I was so anxious to get back home. Then she added that it is not her job to look for my ticket and there is nothing she can do for me. She did not want to make any effort and do something to resolve the issue. With the help of another agent it was determined that I WAS on the passenger list and I finally (after some agonizing time) was given my two boarding passes. It is amazing how just one unprofessional agent can spoil your trip... Thankfully the rest of my journey went really well!"
Pro: "New planes(Boing 787), attentive flight personnel, convenient schedule."
Pro: "Nothing was good"
Contra: "Seats are for small legs No food No water to drink"
Contra: "When I arrived in Poland to catch the second leg of my flight they tried to bump me from the flight stating that it was overbooked and I had not checked in. Well imagine my shock because I had CHECKED IN when I arrived to the airport in Split for my first flight on this airline. My bag was checked all the way through to New York so there was no indication that they had not confirmed me on the flight. I plan to follow up with the airline as needless to say I had a horrible experience fighting with them to get on my flight that I paid $700 for one way. Unacceptable."