Găsește zboruri ieftine din Stockholm în Cluj-Napoca

Pro: "Getting put in a German Airport jail and being yelled at by men with sub machine guns for being a US Citizen and nothing more."
Contra: "United Airlines knew the border was closed and told me since I was only transferring, I’d be fine. It wasn’t fine and I was detained and sent back. Inexcusable"

Pro: "Young crew, with positive attitude and very kind and helpful."

Pro: "Entertainment monitors were in good shape and responsive. Selection was not bad."

Pro: "Great airline! Would love to fly with them again! :) Polite and friendly staff which is a standard that has slipped with many airlines in recent years! Good tasting wine for airline wine. Frankfurt airport need a shuttle of service for transferring passengers. Keep it up Lufthansa :)"

Pro: "Service"
Contra: "Delay for both leg trip."

Pro: "Everything Else"
Contra: "Too much cabin baggage."

Pro: "Spacious seat, easy charging."
Contra: "Boarding"

Contra: "Lufthansa is a bad airline. They are always late. Their service sucks."

Pro: "Nothing to say anything flight has been cancelled two time. My all commitment collapsed. Finally took train. Very worst service."
Contra: "Flight shouldn't cancel at any cause even one passenger booked air ticket. Otherwise have to inform one day earlier. Lufthansa air service is very worst."

Pro: "Efficient, on time, and the experienced air crew did well with a wicked wind shear at takeoff."
Contra: "No movie, no passenger loading from the rear."

Pro: "Everything was fine, the crew was excellent. We liked that Lufthansa did provide the special meals (that we requested on-line) for our family."
Contra: "The boarding was rather slow (but not extremely so). Calling boarding by row ranges, like some other airlines do, may speed it up or make it more comfortable. The seats were not too comfortable, but within what one can expect for an Economy class --- and not too bad, either."

Pro: "Flight went well except for boarding"
Contra: "Had to stand up for 30 min for glass doors to let us in to the boarding area in Stockholm"

Contra: "Lufthansa has a horrible website. I wanted to check in online but I had to no reservation or ticket number is provided so I had to go to my old reservations to find it. .Next I wanted to pay for my luggage online but there was no link given. It says you can do it cheaper on Lufthansa.com but I could not find where you can actually do that. All in all spend 30 minutes with no result. Had to pay at check in $44 instead of $27. And it was just one of many other problems and inconveniences with their website."

Pro: "On time flight with no problems"
Contra: "Uncomfortable seats so hard to sleep during flight"

Pro: "Comfortable seats with plenty of room. Enjoyable crew during the flight."
Contra: "I did not have any complaints about this specific flight."

Pro: "It was quick and smooth. Snack provided. Baggage arrived quickly."

Contra: "Again 2 hours delay"

Pro: "Crew was super nice, service great and plane comfort appropriate for the duration of the flight."
Contra: "Overhead compartments very narrow and could not fit small carryons."

Pro: "Comfortable and clean planes. Flight was on time. Free drink!"
Contra: "Check in with checked baggage required an agent. As with almost every flight in Europe, boarding was chaotic, not following zones, priority or people requiring assistance/gate agents did not enforce the boarding rules."

Contra: "Worst crew, at one point when they start serving lunch they left like 10 people waiting and waiting to be served also, they start to put together some lunch one by one, took maybe another 1/2 hour for some people to get food, i was the last one to get served but when they got some leftovers from some other people they put that on my tray for me, they run out of food in the plane, of course i refused the lunch but no other option for me was given, again WORST crew ever, never flight Lufthansa again, NEVER"

Pro: "They welcome you on the plane."
Contra: "They tried to make me pay for my laptop bag, telling me it was a handbag. NEVER pay for a laptop bag!!!"

Pro: "I am very happy with my flights. I would recommend to friends and family. :) Thank you"

Contra: "The person at the Swiss/Lufthansa front desk, some Mohamed guy, was very rude when he did my check in"

Pro: "Service and comfort"

Pro: "Overall excellent experience."
Contra: "Flight sat at the gate for an hour due to take-off slot, reached 45 minutes late."

Contra: "We departed late from Stockholm and then had to do a fly around when we approached Frankfurt because there was debris on the runway. We nearly missed our connection because of the delays."

Contra: "When the lufthanza gate agents saw us running to catch the flight they ran into the jetway to avoid us instead of holding the plane. We waited for 5 minutes and watched the plane back out from the jetway. Their ignorance and 5 minutes caused us to miss the wedding we were flying to Italy to attend. Ridiculous!"

Pro: "I liked the crew personnel"
Contra: "I didn't like food"

Pro: "1. The crew was very pleasant and responsive. 2. The entertainment selections were plenty, recent and without extra cost. 3. The food was nice (if you weren't having meat options). My travel companion was a bit disgusted by the meat. I enjoyed the pasta!"
Contra: "1. The seats were extremely uncomfortable without sufficient cushioning. It felt like sitting on a plank. My back still hurts. We also had to straighten up the seats during meals because it was so bad for the person behind. 2. Boarding is a bit disorganized. Perhaps try splitting the boarding process into zones so it isn't a mad house free for all after the initial boarders. 3. On my flight to Frankfurt, the plane was half empty, yet my seat was changed from row 8 where I would have had almost no one near me back to row 23 where they had cramped all the passesngers into one area of the plane. This was done without request or explanation."

Contra: "Food was served burning hot, and nobody came over to collect the trays in for minutes"

Contra: "Flight delayed. Pilot told us we would arrive on time anyway, but we were very late and our luggage did not make the connecting flight."

Pro: "Left on time"
Contra: "Full plane"

Pro: "Entertainment food and friendly crew! Alles gut!!!"
Contra: "Small seats"

Pro: "In Los Angeles, excelent service in counter, and all flight on time and confort, good service on board."

Pro: "Timing and the cost was good. Crew were friendly. Did. Or feel a racist service like in Germany itself."
Contra: "No entertainment. Too much hand luggage even though we had the allowed size bags but it seemed that people use more than the allowed limit."

Pro: "Excellent crew service. Nice man from Italy who spoke Italian, German, Spanish and English. I cannot recall his name (Gian....??) but he was wonderful. Helpful, professional and congenial. Thank you."
Contra: "Bathrooms were well ventilated, very strong smell."

Contra: "Very long flight. Try to get as much sleep as possible."

Contra: "It was hit on the plane and no way to regulate airflow"

Pro: "Fast and it didn't feel like it's forever. Great meal options and entertainment with English subtitles"
Contra: "Awkward seating with 3 people in front of my row, having to share the screen."

Contra: "Flight attendants were rude, inattentive, and unhelpful. Made us put both carry-ons under our seats while other people had both carry-ons in overheads. Super uncomfortable flight and terrible experience."

Pro: "Great crew, smooth flight, enough leg room, but no reclining seats"

Pro: "Crew was nice, doing the best they could under the circumstances."
Contra: "Awful food, small seats. Exactly same as economy."

Pro: "Smooth flight. No complaints"
Contra: "No complaints."

Contra: "Lufthansa sent my luggage to the wrong destination. And I'm spending the 4th of July weekend in another city without my clothes. And I need to go back to the airport to get the luggage."

Pro: "good seats."
Contra: "crowded smelly gate, horrible seats, overcrowded bus out to the plane, which was late. to be fair, this is probably not Lufthansa's fault, unless their arrangement with Tel-Aviv airport always results in these awful gate assignments. we then stood outside on the tarmac on those external roll-up stairways. for a good 15 minutes. waiting to get inside the plane. Full sun exposure in the middle of summer. no sign of the crew. WHY."

Pro: "See above"
Contra: "See above"

Pro: "The boarding process and flight was smooth and punctual"
Contra: "We were stuck on the plane for over an hour after we landed in Munich without enough updates on the situation. We waited for the stairs and bus to come then when we got to the terminal our bags did not come and I had to get my baggage shipped. This was very inconvenient and there was not any notification for the baggage delay."

Pro: "Pretty much everything"

Pro: "Smooth and on-time."

Contra: "Responsibility."

Pro: "Legroom"
Contra: "Duty free choice onboard"

Pro: "The aircraft and crew were professional and courteous. The food was ok."
Contra: "1st, neither seat that I selected when checking in were given to me. 2nd both aircraft took off late for no apparent reason. 3rd When waiting to board in Warsaw, I was almost bitten by a large pit pull that a passenger was bringing into the cabin as a comfort animal. When I and several other passengers question the desk at the gate about the bringing a large vicious dog into the plane, we were told they were to busy to deal with us even though they were just standing there doing nothing. I have never seen such rudeness towards passengers as I did at that gate. I will take a ship across the Atlantic before I go through Warclaw again."

Pro: "Had premium seat. But since you drive with the bus to the airplane you are mixed up with economy for boarding."

Contra: "The flight was delayed for other travelers but that caused me to miss my driver"

Pro: "Nothing in particular."
Contra: "The plane was late. First advice 30 minutes delay, but when it took off it was about an hour later. Due to this my luggage went missing and I had to run to catch the WAW-DEL flight and delay that flight also. The ground staff were unhelpful. There was no food. Flight crew were mixed bag."

Pro: "One stop flight, faster than a boat."
Contra: "Lost luggage, delayed our plans for 3 days(all luggage was lost!!!)"

Pro: "Everything on time and as scheduled. Bag were delivered in good condition."

Pro: "Cheap fair to Eastern Europe. Many new movies."
Contra: "Crammed seats. Flight delayed. Almost missed the connection flight. My luggage didn’t make it to the final destination. Luggage delivered to my hotel in 2 days. Noticed the bags have been opened (I put tapes around the bag, and the tapes were cut/altered). Some stuff were stolen. G.H.E.T.T.O."

Pro: "Seat comfortable. Entertainment great"

Pro: "The crew was disappointing."
Contra: "I had to beg for a blanket, and other basic service."

Pro: "Crew was fine, plain was fine"
Contra: "Departure was late one hour, I missed my flight connection to Bulgaria"

Contra: "Food is not the best I had on an airplane but crew is super nice and accommodating ,airplane is clean,overall a great experience"

Pro: "Crew was wonderful,, service was excellent. Seats are very comfortable. Excellent choices of movies."
Contra: "Nothing really concerning."

Pro: "The crew was friendly"
Contra: "Better quality of food"

Contra: "The flight was delayed over 3 hours and there was no communication at all. Our questions were ignored."

Contra: "The ticket agent was really grumpy, they were late taking off, I am not crazy about prop planes, too much vibration."

Pro: "The multilingual, very professional crew is one of the best we've traveled with. All of them are willing to help, accommodate, which was extremely important for us due to my husband's medical issues. Much obliged."

Pro: "They had a good selection of movies."
Contra: "Food was terrible. If you’re flying to America, serve American style meals. I missed my connecting flight because we were delayed by 45 minutes but Polish Airlines didn’t provide a hotel voucher so I had to pay for a hotel out of pocket. Rude flight attendants and overall, very uncomfortable experience. I will pay the difference and fly SWISS next time."

Contra: "Flight was delayed and have to wait at airport.."

Pro: "LOT short flights are well run, organized, cabin crew are approachable and friendly. Announcements from the flight crew are informative and reassuring. Check in and boarding in Budapest was smooth and easy."
Contra: "It was all good."

Pro: "Service, personal space. New aircraft."
Contra: "Wifi would be good"

Contra: "When we bordered ,they used a bus to bring us to the plane.It was cold and windy outside,so,not comfortable."

Contra: "The flight was late, almost 45 minutes"

Pro: "LOT is the best kept secret in airline industry. Friendly staff, on time, great new planes. Keep it up, stay with low prices and fly on!"

Pro: "crew was very good and friendly"
Contra: "vegetarian meal contained no protein"

Pro: "Overall the flight was pleasant - the Bombardier is a great plane - there was enough leg room and space. I had a lovely view of the Tatra mountains. Captain made a couple of announcements and kept us informed of flight time, progress and so on. No complaints at all."

Pro: "Pleasant crew"
Contra: "On warsaw to tel aviv for 3 1/2 hours no movie, music, complementary food or snack."

Contra: "I don’t like to seat next to toddlers. They should have special place, separate area just for families with kids, fare on the end of corridor. Noice , activities, banging and smelling, not pleasant and not confortable for what I paid. My comfort of flight with LOT was completely ruined this time."

Pro: "Quick boarding, clean aircraft"
Contra: "Rude flight attendants, tv screen not working"

Pro: "Friendly service"
Contra: "No vegetarian option unless ordered before the flight."

Pro: "Seemed good overall. Was delayed a little getting out, but pilot picked up the pace and landed on time. Only issue is the movie selection, mostly year+ old, and only polish tv shows."

Pro: "A pillow..."
Contra: "Hughes delays"

Pro: "Safe and clean plane"
Contra: "The flight was two hours delayed with very little communication about what was going on. When it did come time to board, they boarded from the rear of the plane, but people with seats in the front seats crowded in front of the boarding area making it nearly impossible for those in the rear seats to get through. Gate staff did not manage this well. And, I still don't understand why people do not understand how a queue works. Then, crew was up and down the aisle the entire flight which flew from midnight took 9:00. Not even possible to sleep on this overnight flight."

Pro: "."
Contra: "."

Contra: "was delayed for 4 hours."

Pro: "Service"
Contra: "Everything was fine"

Pro: "Getting iff"
Contra: "Overcrowded Poorly organized"

Pro: "Flight was without delays"
Contra: "Baggage was extra cost"

Pro: "Very timely and organized."
Contra: "We did have to sit on the tarmac for about 1/2 hour upon arrival in Chicago."

Pro: "The time between the connections was just perfect!"
Contra: "Nothing"

Pro: "I would not give 1 star. 0 if possible!"
Contra: "Because of loosing our connecting flight in Warsaw (due to weather...I think, it was never explain to us why our first flight had a 3 hour delay), the boarding staff was very helpful finding us a different route. Well the flight from Warsaw to Berlin, operated by LOT was horrible! No snacks no drinks, not even water on a 2hour flight! Shame on you! I had my wedding gown with me and I asked one of the crew members to put it in one of the closets design for this. And in a broken English she told me 'ya there is a problem' and she showed me the closet, it was full with the crew luggage :( We ended up laying the gown on one seat that was empty! When we arrived at our destination and picked up our luggage we noticed that they broke one of the wheels. Overall very ugly experience with LOT!!!"

Pro: "Smooth and easy boarding and deplaning"
Contra: "Nothing, short flight"

Contra: "1. I was never told my ticket didn't include a free checked bag. I checked twice on LOT's website and it said I was allowed one. When I got to the airport at Krakow, the less than professional staff told me that my ticket was the kind that didn't include. I said I was never given the option to get a ticket with/without a bag for free and they basically told me I was lying. I didn't feel like arguing and paid for the bag. Kayak didn't mention or made me aware of my "kind" of ticket. Either Kayak makes consumers aware of this or LOT shouldn't be posting their flights on Kayak. 2. I flew Eurolot, "A partner of LOT" and not LOT. It should also be CLEAR what it is one is flying."

Contra: "Our tickets were very expensive compared to other airlines and had to buy food and drinks."

Pro: "Half-full plane, so more room to stretch out in the smallish seats."
Contra: "Plane delayed without any announcement - and up until the moment of departure, we were told we were on time (regardless of what the clock actually said.) Had to sprint to connecting flight in Warsaw to make it on time. Also, there was zero included meals on this flight - just a chocolate wafer and water. You had to pay for anything slightly more substantial (a limited menu of sandwiches.) Small seats, as it is a small plane."

Pro: "Airline staff were very agreeable. There was a delay in boarding, but we were kept up to date with what the issue was and how long it would delay our boarding procedures."
Contra: "Delay in boarding (not the airlines fault, I am sure)."

Pro: "This was a one hour flight. It was fine."
Contra: "The seats in their business class seemed indistinguishable from economy class. I imagine I got a better meal."

Contra: "Yes"

Pro: "Unlike US Airlines where they do nothing on a short flight, they served a snack and drink on a 40 minute one."
Contra: "I have no negative comments."

Pro: "Everything was amazing"
Contra: "Nice travel experience"

Contra: "How many people allowed to travel per plane during COVID"

Pro: "Flight was cancelled"
Contra: "If flight took place"

Pro: "Given that this flight, like just about every other BA9 flight for the past week, was a delayed departure, this flight delayed 3 hours, it is difficult to say that this was a good flight. The flight was full, and some business class passengers moved to economy class, with some economy passengers being removed from the flight to free up essential "rest areas" for the crew."
Contra: "Whilst I understand that the planes make no money sitting on the tarmac, maybe the schedule needs tweaking to permit a little more time for maintenance?"

Pro: "It is very disappointing that the I have been charged for my luggage. I have been allowed one peace suitcase from London to Stockholm. I was allowed from London but on return British Airways check in staff charge me unlawfully."

Contra: "all"

Pro: "Everything about flight"
Contra: "Ticket price will be better if you make it little bit cheapper"

Pro: "Absolutely nothing."
Contra: "Swat comfort. Boarding. Crew warmth (at least pretend you don’t hate your job)."

Pro: "Comfortable seats, good staff."

Pro: "Entertainment"
Contra: "Everything else"

Pro: "Comfortable sits"

Contra: "We cancelled this trip months ago, and I didn't book it through Kayak. I don't understand why I've been getting these communications!"

Pro: "Excellence view of London performered by the pilot. Very please with that."
Contra: "All good except for the seat, let my neck with a bit of pain."

Pro: "Friendly crew, uncrowded plane."
Contra: "NA."

Pro: "This trip I used BA and Virgin Atlantic business class. I would rate AA had the best layout of business class. AA I WOULD LOVE TO FLY IN BUSINESS CLASS ON YOU 777-300 Any where. Bonus: Bose noise canceling headphones. BA and VA did not have the quality head phones as AA did"

Contra: "Tough time. British airways wasn’t very helpful. Once our gate was changed no one told us or gave new boarding pass. We did have 7 hours to figure it out. But a clue where to go would have been nice. Missed my connection. Shuttle and hotel was a mess. Got a few hours of sleep outside the airport. Maybe I’ll get to Los Angeles soon."

Pro: "Timing was excellent"

Pro: "This is my first and last time taking British Airways. When I was boarding the flight. The flight attendant literally stood in the aisle in front of me talking to a patron. Instead of moving into the empty seat and letting the rest of us move to our seat. He refused and ignored us. As we waited,the captain made a brash announcement and the plane started moving. Twenty patrons included me were not seated. I never had a plane move when we were not seated. I have to squeeze by flight attendant to get into my seat. No courtesy. He didn’t care about me at all. I had a carry on and a baggage. How could he not care about the rest of the people who was standing Experience. To make it worst, I got sick from the pasta and spent to hours with stomach cramps, heats sweats, and nauseous. Will never do again."
Contra: "They have the most inefficient boarding pass that literally turns into a mob madness."

Contra: "They kicked me off the flight and I missed my husbands performance"

Pro: "Boarding was fast! Typical short flight."
Contra: "Not even a glass of tap water was offered complimentary."

Pro: "Price was goo £200 cheaper than the BA price"
Contra: "Cabin very cold over the whole journey at the end of the day you pay peanuts get monkeys But BA has a very tired fleet compared to say Emerites"

Pro: "Leg room was decent enough."
Contra: "I’m stuck on a plane for hours. Don’t abuse this by trying to charge me for food and drinks. Especially when I can’t bring my own drinks unless bought at extortionate airport prices."

Pro: "As with every BA flight ive experienced, the crew is charming and witty, fun to talk to."
Contra: "Nothing extra - no legroom, no snacks, no drinks. EVERYTHING is an upcharge. The crew spends the whole flight running credit cards for a coke or a pack of cheese."

Contra: "Plane was cold and dirty."

Pro: "The modern plane and comfortable seats, fast boarding with little queue"
Contra: "The new strange self check in and baggage drop proceedure"

Pro: "Absolutely nothing - and this was Club Europe"
Contra: "Punctuality (lack of). Comfort (lack of). Seat pitch. Food. Cabin crew service. State of aircraft. Price (premium for a budget service)."

Contra: "Received a text telling me the flight was cancelled. Had no"

Pro: "Quick and efficient boarding."
Contra: "The way that the crew (both in economy on right of plane) spoke to, and handled sensitive situations with several of the passengers in a loud and rather rude manner. This is not the British way that I have been accustomed to on previous BA flights, and is rather upsetting. The crew were very abrupt in general, and did not have that seasoned and polite demeanor which I expect from BA."

Pro: "comfort is really good the seats are big"
Contra: "nothing"

Pro: "The on board service was good"
Contra: "The check in service wasn't gd; staff not very helpful"

Pro: "Flight was on schedule"
Contra: "Food was poor Service was mechanical non personal"

Pro: "Good entertainment. More comfortable. The ride was smooth."
Contra: "Service. Having to ask for my food being skipped and also having food choices."

Contra: "It gave me a different return date"

Contra: "Service"

Pro: "On time performance"
Contra: "Boarding was somewhat haphazard with some confusion over who was being called at what time"

Pro: "Quick boarding!"
Contra: "Snack trolley didn't reach the back seats due to the shortness of the flight. The only entertainment was an in flight magazine!"

Contra: "There was no food from the declared list. One bacon bun took 40 min to prepare."

Pro: "Flight was smooth."
Contra: "Having to pay for coffee! And it tasted terrible! C'mon!"

Pro: "Able to get a flight next day. However, I paid to reserve seats, and did not get offered a reimbursement!"
Contra: "No food or snacks offered."

Pro: "Quick trip"
Contra: "No movies"

Pro: "Polite and friendly crew, comfortable seat and plane."

Pro: "Great flight, comfortable and the entertainment was perfect! The 10 hours flew by very quickly and the crew was amazing! Hey"

Contra: "I paid for an exit seat and didn't get one and then I had the only seat with no entertainment for 11 hours overnight and no Joyce to move"

Pro: "Easy as pie!"

Pro: "Nice aircraft and nice flight overall!"
Contra: "I had reserved the 2 back seats of the aircraft--a row of only those 2 seats--so I could sleep against the window and my husband would still have the legroom he needs. Unfortunately those seats on the actual aircraft ended up being in a 3 seat row and getting a window seat and middle seat. Having booked the flight 8+ months prior, we were disappointed that we had less comfortable seats than originally reserved."

Contra: "Food and entertainment were not a part of this flight. Rating of 1 star means I could not evaluate it."

Pro: "Absolutely nothing"
Contra: "The lady at check in was the most rude customer service I have ever had. There was confusion with flights and I was trying to check in well before time and she said no it's too late and walked off. I then saw her later at 8:50 (my flight was at 9:25) I said excuse me that was my flight and she goes I'm busy trying to fuel and stormed off. The ladies at the airport tried to help me. So now I have to wait over night at the aiport for 17 hours because the check out lady wouldn't give me 1 minute to speak to her well before check in would've been closed because she was too busy in a hurry and extremely rude!"

Pro: "Flights attend"
Contra: "Movie"

Pro: "Boarding process and crew were efficient."
Contra: "Seats were super-cramped, could not lean back to anything approaching a comfortable level, food was very ordinary, and the entertainment choices extremely limited."

Pro: "Comfortable seats and good service"
Contra: "No USB port"

Contra: "This really is more about the flight from paris to Bucharest: I’ve literally never experienced a worse ticketing and boarding process. Old planes, ride staff (even by remarkably curt and abrupt Romanian standards). Broken inline experience. Overall unpleasant. Seems to be flown only by Romanian families with hundreds of pounds of luggage. Like a caravan."

Contra: "could not be delayed"

Contra: "I missed my flight because my previous flight was delayed 2.5 hrs"

Contra: "One hour delay"

Pro: "To be going home!"
Contra: "Female crew taking orders then taking ages to ring drinks a d they move on to others instead of finishing what they were doing. Then you're lucky if you get given 1 sugar and no spoon lol."

Pro: "Food was excellent; boarding a litlle bit crowded, but didn't notice as had been busy; crew has been kind and helpful"
Contra: "Unconfortable chair seats; seatbelt too short; tables too low for tall ppl"

Pro: "The flight departed on time and arrived the same. The seat was a tad bit narrow for me but then I am a tall guy at 6'5". Crew was very professional. Ticket cost was a third of what the other airlines were offering for a Sunday fare. I'll definitely use BlueAir again!"

Contra: "I was not allowed to take the push chair on board even though on the inbound flight was ok to do so. I have purchased the push chair especially so I can take it on board. Disappointed."

Pro: "The crew was well trained, kind and receptive. The pilot managed to drive through a storm and even arrive 10 minutes faster after leaving 5 minutes late."
Contra: "Passengers traveling with pets took our reserved seats. The places for our baggages were occupied. When addressing this issue, we were told to move further ahead to empty seats. There was no meal included, and the one we purchased could not be paid by POS."

Pro: "I canceled the flight 6 weeks ago, no refund issued."
Contra: "I canceled the flight 6 weeks ago, no refund issued."

Pro: "Boarding was quick and we arrived on time."
Contra: "When getting to Bucharest we were taken by bus and didn’t have a gate."

Pro: "What to like? The rudness? The delays? Or the fights on board!!!"
Contra: "The flight was delayed with nearly 2 hrs. Cabin crew were rude made as feel very uncomfortable. This flight as whoke was the worst one I have even been too. Never ever again. BLUE AIR NEEDS TO SORT ALOT OF THINGS BEFORE OFFER SUCH SERVICES"

Pro: "Stupid survey can’t eliminate category that doesn’t ajgpply"

Contra: "I was unable to check n online (although the process was intitated well earlier than 12 hours prior to departure). The system charged y credit card for a seat reservation and then crashed with an error, both on my phone and laptop browser. When I called at 9:00 am (when their offices are open) to ask for help with what happened, I received no answer other than, "the check in system has just closed. I am unable to help you in any way". I booked another flight with another carrier, and did not take this flight., not do I plan to book with them in the future That being said, it is not the job of the employee to defend a poorly working system. Services need upgrade asap."

Contra: "flight delayed by more than 1 hour"

Pro: "Boarding was good, flight and crew were good, had refreshments and food which came as a surprise. Overall I had a very good flight."
Contra: "I liked everything"

Pro: "Clean enough"
Contra: "Charged £60 for hold luggage because the airline’s unstable website wouldn’t allow me to book in advance (£20 extra in the airport). Plane was delayed because they were late allowing passengers to board and missed the runway slot. Seats were uncomfortable - it was an older airframe."

Pro: "The added touches make all the difference! We didn’t expect free food and was delighted to receive breakfast. The chairs were much more comfortable than any other plane I’ve been on due to the adjustable head rest, and as a regular flyer to Cyprus, this made a difference. The sweets served just before landing is an excellent idea and something that we do need due to our ears, so this was appreciated. staff were attentive and pleasant."
Contra: "To have the menu and duty free booklet at the beginning of the flight would have been helpful."

Pro: "Flight Attendants very good"
Contra: "Dusseldorf to Warsaw: Boarding terrible including assistance and messaging. - Boarding chaos - Late flight out of Dusseldorf (about an hour) - Just before landing, pilot announced all connections would be made - (and even mentioned chicago) - Connecting flight was gone when I arrived at gate, and I was quick in getting to gate from prior flight - next flight caused 5 hour layover in Warsaw Warsaw to Chicago Boarding terrible including assistance and messaging. - Boarding chaos - Late flight our ot Warsaw (about an hour) - no messaging at gate about reason for delay - kept increasing departure by 5 minute increments; started at 16:40 ended 17:05 (I beleive) - once boarding was complete, pilot said delay was due to wait for connections (boarding was an hour and 15 minutes late). Very frustrated"

Contra: "7hour delayin onnecting flight! Seats on plane torn and very uncomfortable, meal booked but no food available."

Contra: "Flight was rescheduled for 3 hours later than original departure. Check in opened less than two hours before the rescheduled flight time so everyone was stuck waiting at check-in for hours. We couldnt even go in and relax inside at restaurants or the gate because online check in wasnt available. Then the flight was further delayed with no news about when the new take off would be or why the delay. Finally boarded a tiny plane that had propellers and a loud take off, if you easily fright on planes probably not the best choice for you. And then someone started smoking on the flight and the attendants had to announce again that smoking wasnt allowed. On and off throughout the flight it smelled like someone was smoking so I wonder if it was even coming from the cockpit."

Pro: "The free snack (biscuits and drink). The hard-working attendant (having to stuff all the baggage into the overhead lockers). Boarding at the rear door enabling me to get to my seat early."
Contra: "A slight whistling noise coming from the rear of the cabin, not too bothersome but it's there (I think the plane is getting a bit old). Not being able to disembark from the rear."

Contra: "It was very hot on the plane. There was no legroom in my seat, it was very uncomfortable."

Contra: "It was very hot on the plane. There was no legroom in my seat, it was very uncomfortable."

Contra: "They change the fly departing time with 12 hours before I was flying"

Pro: "Easy to book on phone no problems getting boarding passes etc."
Contra: "Could not amend my booking tried to check a bag online after printing out boarding pass. Had to pay £46 for a 11k bag each way."

Pro: "Every thing."

Pro: "Very good airport check-in and flight. The Check-in staff were quick and efficient and the Flight Crew were friendly and attentive. It was calm and restful."
Contra: "The internet support. I spent meny hours trying to check-in and upgrade my case allowance from 20kg to 32kg, and failed. When I tried to change the baggage weight to 32kg a charge was added for NOT taking the case PLUS the extra for the 32kg case! The cost of a case is reasonable and I would advise to pay the extra £5 for 32kg for most flights. The on-line Seating Selection is also unreliable, I was seated next to an empty seat which had been showing to be unavailable on-line! A response to my query which I sent to Blue Air arrived when I was in the air on the flight! It only repeated the baggage section of the Confitions document! Thank goodness for the excellent airport check-in staff and the Flight Crew!"

Pro: "The flight went well."
Contra: "Bag drop off was terrible and stressful. We arrived 2.5 Hours early to drop the ONE suitcase and have brunch. We queued for 1.5 Hours to then be blocked as all six counters were given over to another flight and people who arrived LATER then us for our flight got to go first. It was incredibly stressful and frustrating especially when I checked in online before arriving at the airport. We had to rush and run through the airport and board at final call. In fact it would put me off flying with Blue Air again."

Contra: "Flight was cancelled a week before and didn't get a replacement flight. Got half of my money back. Will never book a blue air flight again !"

Pro: "Flight on time . Attentive crew . Good price ."
Contra: "Lack of leg room ."

Pro: "Arrived early to destination"
Contra: "Lack of entertainment also limited drinks"

Pro: "The flight was punctual"
Contra: "I got charged twice for luggage and couldn't get a refund"

Contra: "I had to make my own way home from Manchester.. plane diverted due weather."

Pro: "The food they offer to purchase. Easy check in at the airport."
Contra: "Better seat pitch. I'm not a tall man, but the space is very small."

Pro: "Leg room and reclining"
Contra: "Nothing"

Pro: "On time , crew good... no complaints"

Pro: "Free drinks, cheap flight and fairly comfortable!"
Contra: "No allocated seat."

Pro: "Cheap in price, unexpected free snack on outbound flight, relaxed attitude to luggage, both hold and carry on, chartered unscheduled flight after original was cancelled"
Contra: "The fact our original flight was cancelled and we were delayed by 7.5 hours. They communication from the airport crew was little to non and flight time changed 4 times. They even told us difinitively that we would board at a certain time only for us to actually board nearly 2 hours later. They, without a doubt, knew the rescheduled flight time but strung us on anyway - I believe this was so they could save money on hotels"

Pro: "staff very friendly and polite ..airplane wasnt full so i get the chance to have a nice fly with my 2 little sons"
Contra: "-"

Pro: "Everything was awesome!!! I am going to buy only from you my next flights."

Pro: "nothing"
Contra: "The agent lady on the desk did nothing to help us get on our flight. She refused to identify herself. We intend to sue the company for the damages caused to us because of this bad attitude."

Pro: "Food"
Contra: "Space to sit, especially when seated in the middle"

Pro: "Can't say that I liked anything at all."
Contra: "1. Poor coordination by the crew members. 2. Been treated with arrogance and superiority by crew members. 3. Disgusting food."

Pro: "am ajuns chiar mai devreme, personalul foarte dragut si amabil , scaunul comod , mancare si bauturi bune."

Pro: "Good price, comfortable seats, nuce food and candies"

Contra: "No online check-in. 1 hour waiting for nothing."

Pro: "First time flying with them. Strongly recommended!"

Pro: "Staff on board was friendly"
Contra: "Planes were late Issue with on-line check-in Non responsive contact center at high cost per minute Absolutely inadequate space for knees, am 1.93 and my knees were stuck all the way during the flight although I had upgraded to a seat with better space. Old aircraft"

Pro: "Seemed like a technical problem. The pilot wouldn't give up any information."
Contra: "Small seats with little legroom"