Găsește zboruri ieftine de la Toronto către Cluj-Napoca

Pro: "Yes.The crew was amazing"
Contra: "To have a variety of foodstuffs especially the soft drinks. Hot Tea wasn't really hot.Just warm."

Pro: "Entertainment, and crew was nice"
Contra: "Seats and food. I had a dietary restriction (no dairy). But instead of giving me poached chicken and boiled potatoes be more creative and put more flavour. It’s lactose free not flavour free"

Pro: "Reliable, high quality service"

Pro: "I lost my luggage when I landed Tirana. I was unhappy for the moment, but the next day they brought it home. Very very happy with Turkish Company, I would love to travel again in the future with them. Great job."

Contra: "I will never forget Turkish airlines again. They stole our money. We were at our flight on time but they wouldn't let us board. They then said we were no shows and cancelled all our remaining flights with no refund. This ended up costing us around $3000. We don't have this kind of money and I don't know how we will pay rent next month."

Pro: "Not much"
Contra: "They pack biz seats in 7 across. Most airlines go with 6 across. Lack of space and they charge the same as other airlines. Low value for the money charged. Much better value using if you use any other airline."

Pro: "Friendly, charming and welcoming staff."

Contra: "Boarding. The gates were cheep changing. Poor room between seats."

Contra: "Flight delayed more then an hour without anyone knowing anything about it."

Contra: "Didn't happen. My first leg to Athens was canceled which created a humongous headache since it ended up canceling my return flights. Air Canada had to put me on completely new flights there and back. I think this has taught me to go directly through an airline. Justfly was not helpful. Neither was Turkish airlines."

Contra: "Had a layover in Toronto. From Toronto we flew to Istanbul and then Venice. While waiting in line to board in Toronto, I was told my carry-on luggage was too big and needed to be put under. I asked MULTIPLE times where my luggage would be- either Istanbul or Venice (final destination) and EVERY time I asked, I was told my luggage would be waiting for me in Venice. Once we arrived in Istanbul I asked AGAIN if my carry-on luggage was here or if it would be in Venice and I was told it would be in Venice. Once we arrived in Venice, my luggage was nowhere to be found. The lost luggage crew (and 90% of the people in Venice) were completely rude and acted like we were a huge inconvenience for them. (I've heard that many Europeans cannot stand Americans, but we were not being rude or obnoxious at all to anyone- we just wanted a quiet, romantic vacation.) So safe to say that it was an extremely rough start. We were in Venice for the Glass Art Society Conference in Murano and due to my luggage being lost, had missed the first day and a half, therefore wasting hundreds of dollars. Luckily my boyfriend's phone worked in order to spend our first two days of vacation (not to mention the amount of money spent on international calling costs) tracking down my luggage, but again dealt with completely rude people who barely helped us with any answers and even hung up on us multiple times (and I'd like to add that despite my frustration, I made sure that I was not speaking rudely one bit). The best answers we received were from the people at the Istanbul airport who told us that Venice received my luggage hours before I even called Istanbul- which I do not understand why the Venice airport did not tell me this because I spent all day speaking with them. Once I called back the Venice airport to confirm what the Istanbul airport told us, they said (once again rudely) that they called me on my phone but did not answer (which I already told them that my phone did not have any service and to call my boyfriend's phone number). So to sum up: I will never be flying to Venice ever again."

Pro: "The crew was really friendly and responsive. Boarding was easy and hassle free because Business class passengers had to go through a seperate gate to board."
Contra: "The food was OK, especially the appetizer as it was all cheese and since I dont like cheese, I rate it poor. The inflight entertainment was good but there was a lack of choices in music and tv shows."

Contra: "The food"

Contra: "Shake all the time,vomited"

Pro: "Excellent crew service & food/beverage offerings"

Pro: "Great to watch live sports. Loading was fine. Food terrible. Staff ok."
Contra: "Istanbul airport is so overpriced, crowded and small."

Pro: "MOST OF THE MEALS ARE VERY GOOD EXCEPT PASTA DISHES."
Contra: "PASTA DISHES ...MAIN AND SNACK ARE TRULY BOTTOM OF THE BARREL. TASTELESS JUNK. WHY NOT FIND SOME OTHER DISHES IF YOU CANNOT MAKE PASTA EDIBLE"

Pro: "Punctual in terms of reaching destination, all else average."
Contra: "Less leg space, pantry service below expectations."

Pro: "The crew is very nice and try to make the flight experience easier."
Contra: "They lost my luggage, and this is not the first time either"

Pro: "Overall flight is good"
Contra: "The crew is really not aware of how to deal with passengers of various levels. They don't seem to have the sense of responsibility..."

Pro: "The flight itself was comfortable and pleasant and the crew helpful. Customer Service dept in Chicago was helpful when the flight arrived late and we had to be rescheduled."
Contra: "Flight was late leaving which means I and many others missed out connecting flights. However, Turkish put us up in Chicago overnight and provided us with food vouchers."

Pro: "Luggage policy, helpful ground and air crew. Price."
Contra: "IST stoppover, damaged luggages."

Pro: "Awesome"

Pro: "Everything was well taken care of."
Contra: "When boarding the flight from Turkey, to Mumbai , we had to climb up the ladder with our hand luggage.Being senior citizen and traveling in Busniss class was very hard for us."

Contra: "I was selected to seat near the window before departure dare unfortunately i found my self in the middle of the people, so dissapointed"

Pro: "The movie options and quality of the screens was excellent. That's what got us through the flight."
Contra: "The food was horrible and served at odd times. The people around us smelled really bad so we had a rough time. I know it's pout of the airlines control but it really made the whole flight difficult."

Pro: "Everything. Clean plane, cool cologne and lotion in spacious bathroom. Crew was super friendly, helpful and accommodating to us travelers w kids."
Contra: "Nothing"

Pro: "I really liked the whole experience and would only highly recommend Turkish airlines"

Pro: "Flight was on time even if Bad weather conditions"
Contra: "I forgot to choose special meal request but they have good vegeterian food options"

Contra: "departure time changed 3 times"

Pro: "Flight was smooth. Staff were helpful and professional."

Contra: "In flight entertainment system was not functioning. Turkish refused to provide hotel in Istanbul as per their policy even after being told by Turkish employees in the USA and France that this would be provided due to my 20 hour layover. I will not fly Turkish again in the future."

Pro: "Crew was very helpful and everything was good"
Contra: "Lost my baby stroller and didn't found when arrived"

Pro: "They put a fabric pad on the seat to make it softer . I'm 6' and was comfortable. They have nice children's toiletry kits. Great entertainment system, tons of movies and shows."
Contra: "If you sit the the second cabin on the 777 they run out of buns and champagne by the time they get to you which is unacceptable for business class and they only finished the meal service 2 and a half hours into a 10:30 pm departure flight which is way too slow. They tried to lie to me that they didn't have champagne but I saw them opening 2 bottle when I went to the front lavatory. Between meal services crew is non existent."

Contra: "Didn't get to Instanbul or my destination of Budapest. There were mechanical Issues that I was told were weather issues. I was delayed over 12 hours, missed two connections and given the runaround about getting a place to stay for the night. The shuttle service provided took another hour at 2am! $47 to cover four meals and no mention of flight credit on my first leg for the HUGE inconvenience. A direct flight to Budapest a 27 hours after the fact is the best they could do and wanted to charge me a change fee too!! My vacation is cut short by this mess and my travel companions already in country are waiting on me to get their trip started. I will not be using Air Canada or Turkish air until they can communicate between one another and provide at least average customer service. So, it's safe to say that it will be the 12th of NEVER when I fly Air Canada"

Contra: "It never happened."

Contra: "Had a nine hours layover and I couldn't even entre the Turkish airlines lounge. The airport in Istanbul also had terrible wifi connection. I would not fly this route again"

Pro: "Stewards, air hostesses, food, entertainment & the toiletries kit"
Contra: "Seat size! Boarding queues"

Pro: "Excellent service, food, entertainment & Aircraft! Need quicker updates in monitors - seem to redundant"

Contra: "No classical music in the suggested list."

Pro: "Everything."

Pro: "Friendly staff good service."
Contra: "The grill chicken served for dinner was cold."

Pro: "The overall experience was good but small gestures by crew can improve the same significantly."
Contra: "Crew slow to respond or non responsive even for a glass of water."

Pro: "Entertainment center was great, also food was very good."
Contra: "In a 12 hour flight, it would be good to have a small snack between the 2 meals. The crew should improve their English level, specially when flying on a flight to the US."

Pro: "Very helpful and respectfull crew"
Contra: "Boarding started 20 mins after the designated time"

Pro: "Turkish airlines crew & service are excellent especially if you compare it to those of many other airlines."
Contra: "Courtesy of the crew & good old fashion meal service. Also the entertainment on board."

Contra: "We called Turkish Air and chose our seats. They changed our assignment to inside seats. No notification."

Pro: "Nice crew, clean seats, good food..."
Contra: "TERRIBLE customer service, barely spoke English over the pho ne. Bought the tickets on April 1 and immediately called to make a reservation for my dog. They made the reservation. Couldn't answer regulations for transporting pets, had to dig up rules and regulations online myself. Made a reservation the same day for the dog and they never sent a confirmation. Went to their office at Pearson and they had no clue as well. Two days before the flight they called to tell me my dog can't fly due to unknown reasons and created a MAJOR nightmare. I paid $400 for papers and cage for the dog only. Very very unprofessional and will NEVER fly with Turkish Airlines again!!!"

Pro: "I got such an amazing deal on this flight that I could barely believe how incredible my experience was. Will DEFINITELY fly Turkish Airlines again!!"
Contra: "No problems at all"

Pro: "Young crew, with positive attitude and very kind and helpful."

Pro: "Nice crew short flight."
Contra: "Not much flight was too short to say"

Contra: "Boarding was slow but they had increased number of wheelchair clients. Not their fault but was a known so the process could have been started earlier."

Pro: "Service was good. Flight attendants were friendly"
Contra: "The departure area at terminal 1 YYZ was crowded and not the most comfortable experience"

Contra: "Not much legroom and no tv’s on a 10-hour flight"

Pro: "everything from the boarding and check-in process to in flight comfort."

Pro: "The crew were very friendly"
Contra: "The plane was was much too hot. It did not reach a comfortable temperature for my wife, who runs cold, for at least 4 hours."

Pro: "Overall"
Contra: "Space was limited"

Pro: "Nice touches like pillow and blanket, lots of movies and hot meals."
Contra: "My seat was very uncomfortable for such a long flight! It didn't recline and was cramped. Also I have terrible nut allergy and when I tried to communicate that to the flight staff the kept telling me to tell someone else."

Contra: "Be on time"

Pro: "I liked that we got served a lot of snacks and food :)"
Contra: "Nothing honestly! Smooth flight :)"

Pro: "crew"
Contra: "food screens"

Pro: "Smooth boarding."
Contra: "The cramped seats, not a lot legroom and people complained once you reclined."

Pro: "Service from Milan to Toronto was good"
Contra: "Service from Toronto to RdU not so good"

Pro: "Ended up flying with air canada after they switched us"
Contra: "Lufthansa switched us three times , and then when we got to the airport in toronto it was air Canada. They found our grandparents tickets but not ours. Ridicule our flight was supposed to be only 1h layover, inatead it’s 6 and we are going to miss all our next travel accommodations."

Pro: "Air Canada is a great airline too"

Pro: "Excellent crew. Great entertainment options."

Pro: "Professional staff, up to date aircraft, very clean, good meals, good selection of entertainment, very attentive to customers. Passed through many times with beverages. Lufthansa is always a pleasure."

Pro: "Crew was wonderful. One of the smoothest flights I’ve taken in a long time"
Contra: "Boarding was chaotic and basically a free for all rather than by rows( back of the plane first)"

Pro: "Water and juice served all the time"

Pro: "The flight attendants all were very helpful and seemed to enjoy their jobs"

Pro: "Crew helped us with connections"
Contra: "Choice of seat came with a cost. Very uncomfortable seating. Not enough room."

Pro: "Crew were marvelous. Thank you."
Contra: "Nothing. All was good."

Contra: "New plane. Very little legroom. New seat back pouches hold next to nothing."

Pro: "Crew was pleasant and helpful, even once we had a long delay"
Contra: "The cabin was very tight and the seats were very uncomfortable"

Pro: "Easy flight and on time"

Pro: "nice and polite crew"
Contra: "no screens/maps with route information no enterteinment unless downloaded on your own devise, I had an Iphone which is too small to watch anything.... seat hardly reclined at all and felt extreemely uncomfortable"

Contra: "Vegetarian meal choice not offered"

Pro: "Huge, new plane, lots of helpful crew, personal entertainment screen, chairs laid back more than typical"
Contra: "Window arm rest didn't move up, boarding was crazy because YYZ airport doesn't have the format to hold lots of people, how to board was a bit confusing, and turbulance."

Pro: "Our stewardess from Toronto to Germany was the best that I have ever had."
Contra: "Great trip."

Contra: "The entertainment system was down half the time of the flight"

Pro: "Crew"
Contra: "Smelly plane,uncomfortable chairs, AC didn't work properly (hence the smell).No screens, spotty Internet."

Pro: "Professionali customer service. Food and beverage service very good and generous. Love the European hospitality."

Pro: "IT WAS A COMPLETE FRAUD !"
Contra: "MY TIME IS TOO EXPENSIVE to use time to explain"

Pro: "The flight was really on time and the flight crew was just amazing. The overall experience was exceptional. Will recommend this servic to any one who will like to travel"
Contra: "Nothing"

Pro: "Friendly, polite, very helpful staff; comfortable ride"

Pro: "The flight attendant was very professional. The flight itself seemed quick and easy, and I believe we landed early despite being delayed for takeoff."
Contra: "I wish the head rests had the "wings" that help keep your head from rolling back and forth. Also I wish we had an option for our snack."

Pro: "My trip was from IAH to FRA by Lufthansa flight"

Pro: "Good entertainment options, large bathroom area on a lower level"
Contra: "Food options and space"

Contra: "2 hours late"

Contra: "I will not fly on Air Canada again...Eventhough this is listed as a Lufthansa flight there was nothing Lufthansa about it. Terrible food. Overall miserable"

Pro: "the magazine selection prior to flight, bottle of water in front of each seat and crew were great, the pilot's landing was amazing! The seat in front of me had weird legs that made the room under the seat smaller than other seats around me. So you couldn't fit in the carryon fully under it as you could under the seat diagonally from me, however, this ended up being a huge plus since I could use the legs of this chair in front of me as stepping places to place my feet during flight. Since airline does not provide foot rest, it was great to have this to elevate the feet for a long flight. More considerations should be give to provide footrest or at least these kind of foot elevations."
Contra: "The dinner and breakfast were a bit disappointing, but not bad and not a deal breaker at all since the rest of the flight was wonderful. I noted comfort as ok, but that's applies to all airlines - the seats in economy and no footrest is very uncomfortable, but that's on all economy flights, so no deduction of points there. I do want to note that I needed a boarding pass at the gate and stood in line for quite a while (I was first in line) before I was even acknowledged by a lady who ended up helping me eventually. But she was so cranky! (there were 2 ladies - one busy helping the crew and putting around barrier - she was fine, the other with a head covering (putting this hear just to distinguish the ladies as one was doing a great job)- not sure what she was doing, but she plainly ignored me standing at the desk in front of her, I didn't say anything, just patiently waited until she acknowledged me, and then she printed the boarding pass for me, but she was way to cranky to be in the job that she is in - no need for that kind of attitude."

Pro: "Food, very well organized crew"
Contra: "No leg room, long flight"

Pro: "Crew was courteous and efficient. Food was not bad."

Contra: "Flight was delayed 4 hours and resulted in missing FRA - DEL flight. No help at Air Canada with rebooking missed flight."

Pro: "First meal was great, second meal was just ok. Seats felt a little cramped for an international flight."
Contra: "Boarding felt like a disorderly free-for-all with people making two competing lines that had to eventually merge. Designating a clear queue would probably not only speed things up, but would improve passenger happiness. You could literally draw a stripe on the floor for each entrance."

Contra: "I requested Kosher meal and first time did not get it. I was shocked when I was told that Lufthansa does not serve it on this flight. I am planning to write about it Lufthansa CEO. The airplane was old, one restroom did not function and it was closed. So, the economy class was served by only one restroom for the entire flight which led to long waiting line and discomfort for many passengers."

Pro: "Pretty much everything"

Pro: "I was seated in an exit row and there were pillows and blankets made available to every passenger."
Contra: "The scheduling of the in flight events made no sense. The cabin was dimmed for take off (logical, given that it was a red-eye). However, once we were at altitude, the lights were put back on to serve dinner. Several people were woken up by this and it took like 1.5 hrs because its a big plane. Also, it was like 9-10pm local time by this point so dinner made no sense! Then the lights were dimmed and people tried to sleep. The lights were turned on 1.5 hrs prior to landing to serve a light breakfast. So, 6.5 hr red-eye turned into about 3.5 hrs of actual sleeping time. I would've preferred to be left alone and given a bigger breakfast."

Pro: "The breakfast, one piece of poundcake, that was the only highlight, and one decent size bathroom."
Contra: "Boarding was unorganized, nobody knew what was going on, but the biggest disappointment is there were no movies there are no video screens on the entire plane so unless you bring your own device and have pre-downloaded Air Canada app there are no entertainment options at all! Who ever heard of a transatlantic flight that didn't have a movie? Make sure you download the app so you can at least watch the movies on your tiny screen."

Pro: "From Toronto to Warsaw we flew with Air Belgium even though we paid a ticket for Polish Airlines and everything was horrible. We waited an hour without any explanation before boarding and another hour and half after boarding. The seats were very uncomfortable and there was no leg room. Flight from Warsaw to Belgrade was a lot better, however 2 out of my 3 luggages were lost. Crew on both flights were lovely."
Contra: "Everything."

Pro: "The plane itself is ok. Not expecting too much from economy class."
Contra: "Not much really."

Pro: "The variety of entertainment was enjoyable throughout the cruise. Food was nice"
Contra: "The Boarding process was disappointing The crew overall was ok just on two occasions the same flight attendant missed me while distributing snacks and drinks. More"

Pro: "Comfortable plane, good entertainment and very good food."
Contra: "The plane departed over 2 hrs late and didn't make up any time during the long flight. Most of the other airlines flying long distances make up the time if the departure is delay."

Pro: "Nothing, 45 minutes delay my bag never came on time barely made it to the flight"

Contra: "Food was almost cold.... I was in the back section of the planet...."

Pro: "The seats were comfortable."
Contra: "The flight was delayed for 3 hours and it did not have WiFi (even though it was a Dreamliner!)!!!!"

Pro: "One stop flight, faster than a boat."
Contra: "Lost luggage, delayed our plans for 3 days(all luggage was lost!!!)"

Pro: "Fast flight ,crew was good"
Contra: "Entertaining"

Pro: "The crew was great, but my seat wasn’t that comfortable."
Contra: "I would probably like them to be on time because I almost missed my connecting flight"

Pro: "Crew was very welcoming and helpful"
Contra: "Drinks serving could be more frequent. Food serving to have some options. Seats were somewhat not comfortable for tall people as they were lacking head support."

Pro: "Informative to the very minimum."
Contra: "NEED Leg room. Better air conditioning. It felt like a sardine box for 3 and a half hours."

Pro: "Everything went good."
Contra: "Movie or general didn't provide closed caption or subtitle for an English language."

Pro: "Seat on aisle"
Contra: "Not being late for my second flight"

Pro: "Seat was ok"

Pro: "I am fine with everything"

Contra: "Yes, I agrèe it could be"

Contra: "The flight was canceled without notice."

Pro: "I liked that all flights were on time"

Pro: "Crew and food"

Contra: "I ordered a special meal but for some reason, I was not on the list. The crew decided that I had not ordered one."

Pro: "I liked the quality of the food and seat comfort. Crew were nice and worked efficiently."
Contra: "The delay. And entertainment. Poor selection and unit got cut off each time there was a turbulence. My unit stopped working and when I checked the other seat unit it was working. Luckily none was sitting there."

Contra: "Lines for checking in and for boarding were very disorganized and people were butting in front of people who were there longer. The plane seating was too close to each other. More room is needed."

Contra: "The flight was almost two hours delayed. If my connecting flight were closer, I would have missed it. Otherwise everything was good. The 787 Dreamliner was new and very comfortable."

Contra: "They lost my laguage."

Pro: "The Dreamliner is new and shiny, and the bulkhead seat I happened to get had a lot of leg room."
Contra: "The in-flight entertainment monitor was not working half the time, apparently because of some faulty wiring in the joint that connects the monitor to the seat. And guess what, when it does not work, the reading light and passenger assistance do not work either. Morale: only get bulkhead seats if you plan to sleep through most of the flight."

Pro: "Nothing"
Contra: "Having to arrive 6 hours later than scheduled"

Pro: "Very nice new Dreamlianer , very clear , nice staff friendly and cooperative, food quality good, entertainment list very good , nice flight for very reasonable price , much better then LH"
Contra: "No"

Pro: "Flight attendants were very kind and pleasant. Meal service and entertainment were more substantial than expected."
Contra: "Extreme delay supposedly as a result of a lightning strike to the plane. About 9 hours delay and a missed connection. The only compensation given for this dealy was a voucher for a 20 Euro meal at the airport restaurant of my choice. I know planes get hit by lightning on average of once a year, but it typically does not take 3 to 4 hours to inspect and confirm the safety of the plane's electrical system. But perhaps better safe than sorrry!"

Contra: "flight delayed and no information was being given!"

Contra: "Delayed flight from Toronto to warsaw by 2 hours, then delayed flight from Warsaw to Rzeszow by 7 hours due to no room on the plane."

Contra: "incompetent parents with hysteric crying baby, inattentive flight attendants"

Pro: "Comfortable, civilized"

Pro: "No way to reschedule if NOT STAYING FOR HOURS IN LINE"

Pro: "Comfortable seats. Professional pilots. Variety of movies."
Contra: "Food is junk. Arrogant rude flight attendants. No desire to do their job."

Pro: "The food and entertainment"
Contra: "I did not like the terrible services!"

Contra: "They delayed the departure"

Pro: "Cleannesd"

Pro: "Lots of movies, food was great and staff was friendly."
Contra: "Even though it was a long haul flight, alcohol needed to be purchased separately."

Pro: "The staff were great. Very attentive and professional. I wasn't aware that you have to order a vegetarian meal in advance. When I told the gentleman that I needed a vegetarian meal he said there were none available but he did his best to accommodate me with putting together bits and pieces of other meals. He did manage to find a vegetarian meal for me for breakfast."
Contra: "I am a vegan. I thought they would have some vegetarian meals for dinner without me having to order them in advance. They should have more options than chicken or beef."

Pro: "The transatlantic plane was great."
Contra: "No alcohol 2/2 flights delayed"

Pro: "I've had two LOT flights and both have been very pleasant. Language was my biggest worry but almost everyone speaks English to a degree. The seats had more room than most domestic American economy flights...very good."
Contra: "I have nothing bad to say."

Pro: "Seats were comfortable and the food wasn't terrible"
Contra: "4 hours late with no explanation and terrible updates left us sitting at the gate the whole yimr"

Contra: "one of our seats did not work properly (3D) and the crew constantly had to manually adjust the seat. It never would go into a full reclining position. Food was good but they did not serve everything that was listed on the menu. My wife ordered the pancakes with berries for breakfast and they said they did not have any. After they told us they did not have this item, another passenger from Russia sitting in 3A started complaining and they miraculously found the pancakes for this passenger. this leaves a bad impression about the service and not what you expect when you buy a business class ticket."

Pro: "I would not give 1 star. 0 if possible!"
Contra: "Because of loosing our connecting flight in Warsaw (due to weather...I think, it was never explain to us why our first flight had a 3 hour delay), the boarding staff was very helpful finding us a different route. Well the flight from Warsaw to Berlin, operated by LOT was horrible! No snacks no drinks, not even water on a 2hour flight! Shame on you! I had my wedding gown with me and I asked one of the crew members to put it in one of the closets design for this. And in a broken English she told me 'ya there is a problem' and she showed me the closet, it was full with the crew luggage :( We ended up laying the gown on one seat that was empty! When we arrived at our destination and picked up our luggage we noticed that they broke one of the wheels. Overall very ugly experience with LOT!!!"

Pro: "I like everything food and the chaires very comfortable thanks"
Contra: "Nothing to complain Everithing is excellent easy flight Thankyou"

Pro: "The trip was on Boeing 787, good legroom, and decent seat recline, food was ok and the flight was on time given that most transatlantic LOT Polish Airlines flights are delayed."
Contra: "The aircraft (B787) was a bit run down. Some of the cabin crew were unprofessional, at at times rude to passengers. No wine/beer offered during the dinner service. They offer "gourmet" cafe on-board for purchase, but one has to go all the way back of the plane to make a purchase, the flight attendants refuse to bring it to the passenger, which I found to be strange."

Pro: "Smooth and easy boarding and deplaning"
Contra: "Nothing, short flight"

Contra: "Seats aren't comfortable"

Pro: "I liked every thing the crew was exelent"
Contra: "Dislike to crowded"

Pro: "Uncomfortable seat. Super old aircraft. Wasn’t even given water"
Contra: "How about a sip of water atleast?"

Contra: "A delay of 28hrs is never positive. I haven’t been able to get my United points either since I was rerouted to SFO. When claiming them the system says that I never boarded the flight to EWR and completely ignore the YYZ - SFO flight. Mediocre overall."

Contra: "At the time at the gate did not allowed me even take my caryon bag with me, the staff was so rude an in an uncivilized manner start fighting with me ,I am a sinor person got very disrespected by your staff, I would like to bring a lawsuit against UA for what you did to me ,I wish an invitator from your office contantact me to explain everything,"

Contra: "Gate not ready on arrival."

Pro: "Staff"
Contra: "Not enough leg room."

Contra: "Working on flight schedule to be more precise! Delayed!"

Pro: "The crew were so helpful and nice"
Contra: "Only if teleportation exists"

Contra: "Crowded planes."

Contra: "At YYZ @ the wheel chair entrance, I visibly required wheel chair assistance. I approached the United INFO COUNTER and requested wheel chair assistance. She advised me to get into a long Q and after check in they will get me a wheel. chair. TSA is no greater help for your air line."

Contra: "4 different flight delays in chicago"

Pro: "Nice crew."
Contra: "Plane was small and uncomfortable. The plane was again delayed. 4 flights with United. ALL 4 delayed."

Pro: "Quick and easy flight, on and off the plane quickly."
Contra: "Small, cramped plane."

Pro: "Everything was great. On time, great room, pleasant staff!!!"

Contra: "LATE"

Pro: "Not much to like. The flight was okay."
Contra: "Not having free Wi-Fi and sound on the entertainment.I We could have been offered complimentary snacks as well with the beverage."

Pro: "It was on time and the staff were excellent"
Contra: "Like everything"

Contra: "If they know that the flight is about to delayed then they must wait for the passengers for connecting flights!"

Pro: "Ok"
Contra: "Cannot gauge if carry-on would fit into overhead No entertainment"

Contra: "The plane was very small and crammed"

Pro: "comfortable and on time"

Pro: "Fantastic service. Much obliged for everything"

Contra: "Horribly rude. She even cursed at another passenger."

Pro: "Toronto is a good place to Fly out. Much cheaper rates than small USA city like Rochester. Booked 1st class Tickets for about the same price coach. They have Customs to USA very well thought out."
Contra: "Very minor delay boarding, made up time in the air. Gate crew reassured that all connecting flights will be fine."

Pro: "I didn't like nothing"
Contra: "United needs to training your employees"

Pro: "Crews were great"
Contra: "Seat cushions were old and hard to sit on in excess of an hour. The don't look worn out, but certainly no one is asking. Not very comfortable for a four hour flight."

Pro: "Good flight"
Contra: "2 Delays"

Contra: "Flight was delayed Before we boarded but then once we boarded we Sat for another hour."

Contra: "I don't fully understand why, but I was unable to get my boarding pass for my flight to Chicago from Toronto until I arrived in the Toronto airport. Toronto airport sequesters off international arrivals, so in an ideal world, I would have been able to go through security directly to into the U.S. terminal, bypassing Canada customs. However, the United desk that I needed to get my boarding pass from located just before security was unmanned. The very kind Air Canada attendant called for a representative multiple times, but after 45 minutes of waiting no one ever arrived to print my boarding pass for me. The Air Canada employee then gave up on any United staff showing up and suggested I try going through Canadian customs and checking in at the same departure desk travelers first entering the airport would go through and make sure to let them know how long I was waiting. The United employee I spoke with told me that I was impatient and should have continued waiting because now she didn't know what would happen with my checked bag and that I may well need to wait 2 hours more for that to get sorted out. I was rather surprised by her overly negative response and apparent threat. If I was irate or yelling that might have been warranted, but frankly, I was so tired from the international travel I didn't have the energy to fight with her. Regardless, I wish I had been more impatient, it was far easier to go through customs twice than I expected. I would have preferred to spend more time in the lounge inside the terminal than to stand by the United desk waiting for someone to arrive to print my boarding pass. At any rate, Canadian+US customs have it together; when I went through U.S. customs to get into the terminal they had the photo of my checked bag right there."

Pro: "Nothing"
Contra: "Everything"

Pro: "My complaint with United is twofold: extremely poor customer service and airport experience. First, the plane was delayed Then cancelled took customer service 50 minuets to rebooked on a new flight to sfo instead Sjc which is far away from my house & I paid for CAB!!"

Contra: "They delayed my flight, so now I get back home really late. Thanks, United."

Pro: "Crew was friendly, boarding was easy."
Contra: "I wasn't informed when I booked that the flight was operated by Air Canda's budget variant, rouge, and not Air Canda as was listed on Kayak. I had no option to select seats, and when we boarded I was seated on the last row by the galley with no reclining seats and the florescent lights were on nearly the whole time on a 10 hour overnight flight. There are no seat back TVs and the free streaming service went down repeatedly just like the AC outlet at our seats (there are only two of these for three people). I booked this trip nearly a year in advance, and I am extremely disappointed that I wasn't informed that I was flying a budget airline on a 10 hour flight."

Pro: "I like that we landed."
Contra: "This box seems too small to fit it all in. It's United - underwhelmed as usual."

Pro: "united over book. i got boarding pass but no seat number. United charge me $400. I want me money back."

Contra: "Plane from Toronto to Denver could have been a bit bigger / nicer for that long a trip."

Pro: "Boarding was quick and efficient."
Contra: "It seemed that there was a lack of preparedness before taking off from each stop."

Pro: "Crew did the best they could"
Contra: "4 hour weather delay; missed all connecting flights; spent night in O'Hare; no food at night; no vegan food; got home 12 hours later than planned with little no sleep."

Contra: "Delayed departure"

Contra: "Seats are so narrow and uncomfortable. And we never pushed pack on time for all my flights"

Pro: "Plane was on time"
Contra: "No food"

Contra: "3+ hour delay"

Pro: "Staff were helpful, the flight took off on time and the trip was smooth."
Contra: "No complaints on any front."

Pro: "I was pleasantly surprised when they announced those with large carry ons could get tagged and pick up at final destination."
Contra: "The distance between arriving gates and departure."

Pro: "The flight crew was friendly and professional."
Contra: "We had to go to the special help counter to get our seat assignments changed so my wife and I could fly together. Then they attempted to charge us baggage fees because you didn't notify them that we used our United Explorer card. This also required me working with the gate agent to get priority boarding"

Pro: "Sitting in the flight on the Tarmac for over 2 hours is a terrible experience"

Pro: "Overall, the flight was OK. I would not write home and brag to my friends about it ..."
Contra: "There is good business between Toronto and Halifax; why must you use the smallest aircraft you can find? Use a larger aircraft and fly it fewer times per day."

Pro: "A very typical flight."
Contra: "No complaints."

Pro: "The flight was short"
Contra: "We had to walk almost halfway to Newark just to get to the flight. It was outside on the Tarmac at the very very very end of the terminal, I've never seen anything like it before. We also left a travel folder in the seat back pocket containing important documents and a sealed envelope of 1000$ USD. We immediately called to retrieve it and at first were told to file a complaint online, no matter how many times we tried to tell them that time was of the essence in this situation. We also begged the united airlines personnel to speak with a manager and he wouldn't put one on the phone. In the end all they could tell us is that the folder "wasn't there""

Pro: "excellent aircraft, roomy, comfortable and clean. the flight attendants were very attentive but not pushy"
Contra: "very full flight ... tourist season?"

Pro: "Always the service is above and beyond"
Contra: "No complaints"