Găsește zboruri ieftine de la Cluj-Napoca către Germania

Pro: "Great experience, beautiful people, always smiling ant there to help you."

Pro: "No issues"
Contra: "Everything is good"

Pro: "Everything was great."

Contra: "Everything is Good."

Pro: "Healthy food options. Clean decent seats."
Contra: "The airport experience. UNSANITARY TOILETS. Worst than any 3rd world"

Pro: "Movies"
Contra: "I had to rearrange my bags 3-4 times even though I paid $80 additional for extra weight"

Contra: "Boarding was late and the line was unruly. Paths for boarding were marked but once a crowd forms it's impossible to see."

Contra: "Delay flight from Istanbul.."

Pro: "Boarding on time, service friendly, luggage up to 30 kg, good entertainment and comfortable seats, tasty sandwiches."

Pro: "Flight itself is very nice. Good service and media selection."
Contra: "Trip from ZAG to IAH Business Class. At ZAG they told me it was fine to take my skateboard onboard. At the Istanbul layover they forced me to pay $160 or else my items wouldn't make it on board. With a business class I still had to pay extra for a carry-on they said it was okay but then they changed their tune. I get it's in a different location but the same company is telling me two different things that ended up costing $160. On top of that, when I finally arrived at IAH they didn't have my skateboards... so I paid $160 for them to lose my boards."

Pro: "Everything"
Contra: "Nothing"

Pro: "Excellent Staff very courteous and professional 5 star +"
Contra: "The Internet is complicated and not working all the time. Business class seats are dated need to be upgraded, comparing to other airlines."

Pro: "Food"
Contra: "Nothing"

Pro: "Same as before"
Contra: "Same as before"

Pro: "The food and quality of the flight was incredible."
Contra: "The boarding process was chaotic, partly due to the airport layout, however it would be great if they were able to sort a less chaotic way to transport business class passengers out to the jets in less cramped busses."

Pro: "Typical short business class. Quality was still nice. Room to spread out and crew was accommodating"
Contra: "No priority boarding for business. And still no beverage service before take off (alcohol)."

Contra: "The boarding was a little more chaotic, but the host airport has a major influence on that process."

Pro: "Overall good customer service"
Contra: "Seats on the plane were very dirty and that was my only disappointment .... for fabric seats it’s should be kept extramarital clean or changed overtime"

Pro: "Great crew, more space"
Contra: "Food not great, late boarding"

Pro: "My experience on Turkish Airlines exceeded expectations. Boarding was smooth and the flight was on time. Service was excellent and staff professional. The crew was courteous but the hostesses could try smiling a bit more. Their courtesy was appreciated but it felt very methodical, more of an obligation and not spontaneous. The pilot did a great introduction and gave information about the trip. Also the plane toilets were clean compared to other companies. I expected to see a wider selection of more recent and award winning movies. Will definitely fly Turkish Airlines again."
Contra: "I had a 4 hour layover. The airport is not organized. It was impossible to find any Turkish Airline help desks and personnel. I definitely would have expected to see more ground personnel helping travellers."

Contra: "It was too warm and the seats had very little legroom"

Pro: "Turkish airlines is better than all airlines I have used."
Contra: "The entertainment system could be more user friendly. Navigating the movies could be better. I'm not complaining, however. All in all, Tk is very good."

Contra: "Everything was great. Got upgraded to first class"

Pro: "It was okay"
Contra: "Crew and the plane. I believe Turkish Air is using its worst planes to fly to Karachi."

Pro: "Great service and staff"

Pro: "One of the best airlines. The Boring team in Cluj was really pleasant and courteous"
Contra: "No subtitles in foreign languages"

Pro: "Turkish Airlines had new planes with a decent amount of leg room between the seats."
Contra: "I booked the seats really early and did not book the last row before the lavatory, but that's where we were assigned seats."

Pro: "Cabin crew was so kind and all the time asking for my needs"
Contra: "Airplane was a bit outdated and since the aircraft didnt had first class only business so the seating was un comfortable at all. By the way the aircraft is boeing 737 if im not mistaken."

Pro: "not much"
Contra: "flight delays, lost bag, did not get delivered for over two days"

Pro: "Food, entertainment system"
Contra: "Everything else. Europes Bedt Airline should be much better. Turkish Airlines is nothing against UAE airlines."

Pro: "Not enough time for Connection flight bording."

Pro: "The Transfer desk granted our request to switch our flight from Istanbul to Chicago to Istanbul to Los Angeles. A meeting that I had initially scheduled in Chicago was cancelled and would have meant an extra day of travel and hotel stay. By allowing us to go directly to LAX we got home a day earlier and didn't have the hassle of going through customs, checking in & out of a hotel and going through another set of security checks with all our bags. Additionally, we had great service, food and entertainment. Especially liked the wifi that allowed me to read and send emails, texts and do some work."
Contra: "Even though they had at least an hour to transfer the bags from the Chicago flight and put it on the LAX flight, the bags didn't make it and they didn't find them for about 24 hours but did deliver them to our home at 1:45 AM (@37 hours after arriving)"

Pro: "The food and comfortable plane and nice staff"

Pro: "Nothing"
Contra: "They lost my baggage. And i have all my medicine in it."

Pro: "Everything"
Contra: "They don't speak very well English"

Contra: "One of my checked bags was lost between the two flights"

Pro: "Nice staff, food was good, comfortable seats"

Pro: "the entertainment, the food, the service"
Contra: "everything was perfect"

Pro: "Comfort, service, entertaiment features and food."

Pro: "Very helpful and respectfull crew"
Contra: "Boarding started 20 mins after the designated time"

Contra: "The aircraft wasn't properly cleaned prior. The seat pocket was filled with garbage."

Pro: "Clean, fast, & efficient"

Pro: "Better headphones for economy Pillows on seat when boarding"
Contra: "Poor heating/cooling controls, cabin too hot"

Pro: "boarding was easy and fast and the crew was friendly"
Contra: "there were no personal TVs for inflight entertainment and the TVs were not spaced well enough to see clearly and easily."

Pro: "Movie selection and food was good"
Contra: "The flight departed late and we had to run like psychos to our connecting gate to Athens... We barely made it."

Contra: "Crew was not specially caring or interested in me. Food was lousy for business class No in flight personal care "case" Business class check in was a nightmare. They could not issue my boarding pass and it took over half an hour waiting for a solution"

Pro: "Contrary to many mainstream airlines which try to cut costs everwhere to the detriment of economy class passengers, Turkish airlines provides excellent service in economy, and I could get a super cheap fare for my whole family."
Contra: "Nothing."

Pro: "It was great service. No problems with my luggage. Great food. I did not not expected that good trip for low price, but I have it. I thank the crew for their hard work."
Contra: "n/a"

Contra: "Way too trigger happy with spurious announcements which made it impossible to complete a 2 hour movie on a 3 hour flight!"

Pro: "Great"

Pro: "Clean, quiet and the staff was attentive."
Contra: "The meal was average"

Pro: "Everything went as expected, very smooth"
Contra: "Lower fare !!"

Pro: "Seat was comfortable. Looked new."

Contra: "Viaje corto"

Pro: "Nothing"
Contra: "Flights with long enough connections that you can actually get on them"

Pro: "Boarding was quick and good"

Contra: "They lost 2 pieces of luggage in Munich. We are only here on 3 day vacay and will not have our bags until same time tomorrow."

Contra: "Space is too limited even for the a small built body."

Contra: "Better time management."

Pro: "Seating is terribly tight"
Contra: "A normal human sized seat."

Pro: "Good. Thank you."

Pro: "My luggage never arrived in Munich"

Contra: "The arm rests on either side of my seat where closed so I had limited mobility in my seat (by closed I mean they didn’t move and had no open space between where your arm sits and the top of the chair)"

Pro: "Overall"
Contra: "Space was limited"

Pro: "Seat 16 B was great"

Contra: "I could not purchase transport for an extra bag on the website. I did purchase it at Larnaca Airport. There, I checked in, dropped off the bag, had to go to another counter to pay (long delay in them being able to generate a receipt). Then I had to run the receipt back to the ticket counter."

Contra: "My luggage did not make it"

Pro: "Was nice and pleasurable"
Contra: "Nothing"

Pro: "The food and drink were the only two enjoyable moments of this flight."
Contra: "The crew in Cluj airport could not care less about getting the plane boarded and departed on time. For 20 minutes crew stood around in the airport talking to each other and using their cellphones. Finally the transport bus was loaded only to have the bus driver get out, and talk to another employee while simultaneously using his phone. No information was given for the delay and the plane was boarded at time of departure. This careless and unbothered attitude resulted in a missed connecting flight for my partner and I. We were completely unassisted by crew on the plane and ended up having to wait 24hours for our next flight home. Absolutely disgusted by the service provided from Cluj to Munich. I would seriously consider another airline before booking again with Lufthansa for this route."

Pro: "On time"

Pro: "Efficient"
Contra: "Plane was HOT"

Pro: "Great entertaining system"

Pro: "Lufthansa and SAS. A great combination."
Contra: "Nothing to not like."

Pro: "On time"
Contra: "Nothing to mention"

Pro: "new clean aircraft."
Contra: "no breakfast."

Pro: "Left in time, arrived too early"
Contra: "Boarding took a lot of time"

Pro: "Still thinking about it."
Contra: "I didn't like that there was no organization. People just flooded the gate like animals.."

Pro: "See above"
Contra: "See above"

Pro: "Exenent.."
Contra: "nothing"

Contra: "They supposed to check the visa for Europe from the depart airport and they failed to do that .At last in Munich they examined it so hard and had to leave and go back to the depart."

Pro: "All of the above"
Contra: "We were delayed for two. Hours"

Pro: "Free coffeeandjuice; on time and nothing to complain about"

Contra: "Most cramped seat I've ever sat in. Couldn't even sit because my knees hit the seat in front, before my but was in the chair."

Pro: "Timely departure."
Contra: "Fruit and a muffin is not enough for breakfast."

Pro: "I appreciate the taxi, in Munich airport, to my next connection."
Contra: "I disliked the late departure."

Pro: "At a time when airlines are treating a plane like a flying bus, it's heartening to see Lufthansa's attention to detail for its customers both in terms of ontime departure, arrival and inflight hospitality is second to none."

Pro: "It was delightful to discover that Lufthansa serves delicious complimentary meals! So few US airlines do that. I also really liked the layout with the toilets downstairs."

Contra: "The buses to the planes had no ac. It was like a sauna. The plane was not ready for boarding so you were in the bus for 25 minutes. It was in the 90s in the bus before they opened the doors"

Pro: "New airplane"
Contra: "The front seat has sharp edges at knee level. Wen the front passenger recline his seat it killed my knees."

Pro: "Overall, United in US gets a two rating. International flights get a four rating."

Pro: "Seating, Staff,"

Pro: "Everything ran smoothly- no delays."
Contra: "Legroom"

Pro: "However the connecting time for MUC to HEL was bit more."

Pro: "everyone was quite friendly and so helpful."

Pro: "This was a very new plane and had extra leg room even in coach."

Pro: "They're were no delays, smooth flight."

Pro: "Comfortable and convenient"

Pro: "Everybody left on time and the landing and departing was great even if the track in Cluj was icy or snowy. No entertainment on this flight but i met a friend and was a great chat. Also the sandwich was great and tasty."

Pro: "Lufthansa did the rebooking."
Contra: "I'm still waiting to fly out to Chicago, but now via Frankfort. I've lost a day from work and I'll have to pay an additional parking day at the O-Hare airport since I hadn't picked up my car at the predicted time. I'm not sure at this moment whether I'll have to pay some penalties for this. I'm really worried. Really."

Pro: "Crew"

Pro: "Late flight 1 hour"
Contra: "Be ontime"

Pro: "Crew super"
Contra: "food, seat. In general the whole aircraft is not convenient"

Pro: "Good short flight."
Contra: "Open both for passengers to enter terminal on arrival in Bucharest."

Pro: "Short flight."
Contra: "When the passengers walked into the terminal building from the tarmac in Otopeni Airport (Bucharest), BOTH wings of the double door could have been open! Only one was. Otherwise flight was fine."

Contra: "DO NOT FLY THIS AIRLINE they lost my luggage on this flight and their customer service won't even answer the phone. I'm not sure if I'll ever get it back, AVOID AT ALL COST"

Contra: "DO NOT FLY THIS AIRLINE they lost my luggage and WILL NOT ANSWER THE PHONE not sure if I'll ever get it back. Worst customer service ever."

Pro: "It was fast and on time"
Contra: "mmmm food ))"

Contra: "The departure could have been on time"

Pro: "Clean."
Contra: "Boarding via bus."

Contra: "Lots of turbulences at landing, due tonthe heavy rain."

Contra: "Not so many movies"

Pro: "seats were confortable"

Pro: "Flight left and arrived on time"
Contra: "Food is mediocre and there is no in flight entertainment so thank God for Kindle!"

Pro: "The plane was fairly new and, for such a short route, quite big (but I guess that was just due to the increased number of passengers, as almost all of the 180 seats were booked)"
Contra: "Almost 3.5h delay, no reason given, a mere croissant offered during waiting time, no transparency about additional delays (it was just 2.5h, initially). Also, despite the aircraft being newer than most Tarom planes, it was cramped, with very little leg room, very cheap trays and no storage space on the back of the seats in front. No warm beverages (no coffee, no tea!!). Will seek compensation for the delay."

Pro: "For the first time, in many years, cabin crew apologized for delay"
Contra: "Flight delayed, cofee= prepare yourself a nescoffee (even at business class"

Pro: "the plane landed on time"
Contra: "luggage came late"

Pro: "Very nice price"
Contra: "Delay in flight, delay in lagguage delivery"

Contra: "there is just one main meal that contain ham meat , and am Muslim so I cant eat ham."

Contra: "The flight was 1 hour late to depart"

Pro: "short time flight"
Contra: "no entertainment/poor food"

Contra: "1h and 30 minutes late"

Pro: "Everything was very quick and well organized."

Pro: "crew"
Contra: "no entertainment"

Pro: "The one good thing was that they delivered me and my luggage safe and sound to the destination."
Contra: "Delayed boarding, very uncomfortable and extremely little legroom, no blanket/pillow, dirty/smelly bathroom, ran out of almost all supplies in the bathroom. Entertainment - nonexistent. I would not choose this airline if it weren't for the price."

Pro: "We had 2 flight attendants (females), one very pleasant and helpful, the younger was alright, I guess she was just ok, not going the extra mile or anything, nor smiling."
Contra: "I was the first one to use the rear restroom and it had a terrible smell - not clean. Not impressed. No entertainment."

Pro: "Check in , flight info at airport great !"
Contra: "No choice for food."

Pro: "Received a banana with my meal"
Contra: "I was one of about 50 passengers who arrived in Bucharest to discover their bags had not been put on the flight. Due to spending over an hour in the airport sorting this out, and the flight being highly delayed, I missed my connecting flight."

Pro: "Quick and easy to board."
Contra: "They asked us to board early but didn’t turn the a/c on. No entertainment and the on board wifi was limited to their intranet. Kind of pointless."

Pro: "Comfy seats"
Contra: "Both flights were on time!!! Comfy economy seats"

Contra: "They only serve pork meat that was not good"

Pro: "Food, crew cooperation"
Contra: "It was OK"

Pro: "FOOD and the crew"
Contra: "everything else: the plane was old and unaccommodating for a 9 hr flight, entertainment was terrible -small and damaged screen- no wi-fi, no electronics charging capabilities. I felt like in a prison"

Pro: "Very nice crew; short flight 60', 2 mini croissants and two cookies, really good coffee; easy check in; easy baggage control; people ready to help."
Contra: "N/A"

Pro: "Very good service"

Contra: "30 min late"

Pro: "well organized; nice service attendance, friendly and efficient staff."
Contra: "na"

Pro: "Small slow turbo prop plane substituted for plane stated on original booking. Airline also changed schedule which was a little inconvenient."
Contra: "O)n boarding we stored carry on bags at the plane to be collected before taking the BUS to the terminal. The problem was that the crew could not get the door on the p;lane open to give us back our luggage on landing. It took them at least 15 minutes to open the door."

Pro: "Your service are efficiently!with this plane,smol,nice and friendly personal it is great"

Contra: "Flight attendants telling me take off my headphones, this isn't 1999"

Pro: "Personnel was kind, trying to help, always smiling. Even for a short flight they provided a rather good snack with a sandwich, plenty drinks."
Contra: "We are in 2017 and Otopeni airport does not have buses with Air Conditioned Systems...outside was 37 Celsius!!! They were kind to invite first families with children to pass to the bus but this meant sitting in a sauna @ 40+ Celsius until all passengers went through the gate. Driver was all red and close to fainting. Pity, I was looking forward seeing one of the big managers coming next to us to enjoy the Tarom experience...!"

Pro: "Punctuality, politeness, cleanness"
Contra: "Food, but not so important for me ."

Pro: "It was a pleasure to fly with them. I wish they flew in the continental US too."

Pro: "On time, direct flight, friendly crew"

Contra: "Connection"

Contra: "Arrived 15min late and I had a tight connection."

Pro: "The food was great, staff nice, generous, and accommodating. Plane comfortable."
Contra: "Boarding often takes a long time, and/or flight is delayed."

Pro: "Great price, no bag fee, nice crew, comfy ride"
Contra: "Mediocre food, no entertainment"

Contra: "I always check in in advance and I did this time as well. However, Tarom website did not offer the option for a vegetarian meal while I checked in. I tried again at the counter and was told I need to call 48 hours in advance for a vegetarian meal. I did not find this information on their website nor does it make sense to me that a vegetarian meal should be so hard to get. They should improve this. I had nothing to eat on the flight :-("

Pro: "Attentive flight attendants"

Pro: "Everything was great - service, food, boarding"
Contra: "More food choice would be great"

Pro: "Sit was not comfortable, looks like that airplane was not for long trip."
Contra: "Comfortable seats, screen, usb charger."

Pro: "My seat didnt have much room in front of me and I really missed the maps option on the TV screen in front of me. I really liked having a USB port so I could charge my phone."

Pro: "Friendly crew"
Contra: "Faster boarding, better food, more adequate announcements on delays"

Pro: "Nothing, we were waiting for border for 3 hours, and the reason was they waiting for another 3 people. That is not acceptable."

Pro: "I WILL NEVER use LOT!"
Contra: "The crew is very lazy and slow. Boarding was a mess. These guys could barely speak and understand simple English (poor background) though it's an international flight.The food was also terrible. My luggage was lost and in 1 week was found all smashed and crashed and dirty. I WILL NEVER use LOT!"

Pro: "Friendly crew, food was actually better on this flight than the flight from Toronto to Warsaw"
Contra: "On the flight I had from Toronto to warsaw the entertainment did not work. Honestly it should he inspected before take off and if nothing could be done then something to compensate"

Pro: "One stop flight, faster than a boat."
Contra: "Lost luggage, delayed our plans for 3 days(all luggage was lost!!!)"

Pro: "Crew were polite, friendly and attentive."
Contra: "Better food, bigger dessert"

Pro: "Nothing."
Contra: "Neatness, communication, all LOT airline workers were very rude, no food on flight."

Pro: "Nothing"
Contra: "Be on time, no delays!"

Pro: "The crew were great!"
Contra: "The coffee was pretty bland."

Pro: "good entertainment choices"
Contra: "my pre-arranged seat was changed without notice."

Pro: "The crew was fine and polite, the plane made on time despite 40min delays on the tarmac"
Contra: "going through Warsaw border control took forever, long lines, bad set up for transit passengers."

Pro: "Check in starts 36 hours prior to take off, which is 50% more than what others allow. It was very convenient."
Contra: "Food could be better, but it wasn't bad in any way."

Contra: "We didn’t get an email reminder to check in online."

Contra: "Security. I got my wallet stolen from inside my backpack in the overhead bin."

Pro: "Good connection experience."
Contra: "Waiting/standing on the bus for the one last guy."

Pro: "Offers one of few direct flights to Barcelona from Warsaw"
Contra: "The agents at the gates are always rude. They were talking behind my back assuming I don’t understand Polish. As almost always with LOT, the flight was delayed."

Pro: "You can't beat the convenience of traveling without having a layover which are never guaranteed to be on time. The food isn't bad but service makes up for whatever shortcomings there are in that dept."
Contra: "I wish there was a kid meal option"

Pro: "Plane was on time _both to and from Warsaw _ crew was friendly and gate agent on out bound got me changed from a window to an aisle ( my preference)"
Contra: "Small commuter jet_ had to use bus for boarding and walk lots of steps _ hard for me I have artificial metal knee. Food was only coffee &cookie _ had to pay for a coke."

Pro: "I DIDNT TAKE A FLIGHT TO LONDON DONT KNOW WHAT YOURE TALKING ABOUT"

Contra: "The crew barely spoke English, only polish and didn’t care about you if you didn’t speak polish. The food was horrible and tasteless. And my suitcase was broken into and my packet of cigarettes was ripped apart and half was stolen"

Contra: "We had for different flights with LOT airlines and all of them were delayed. No updates were given at the gate and some announcements were only in Polish. Landing in Warsaw we had to circle around for a while because the airport was closed due to air parade."

Pro: "Business class was very roomy. There was easy access to storage. The flight crew was extremely courteous and did their very best to see to the needs of the passengers."
Contra: "The seats, when in reclining position, could have been a bit more comfortable."

Pro: "LOT short flights are well run, organized, cabin crew are approachable and friendly. Announcements from the flight crew are informative and reassuring. Check in and boarding in Budapest was smooth and easy."
Contra: "It was all good."

Pro: "Keeping announcements to minimum hence allowing for silence and sleep was great. Personally, being served a meal around midnight seems unnecessary. My preference would be for a bigger breakfast."

Pro: "Your crew manager was being very arrogant.. No tolerance at all"

Contra: "The flight was cancelled"

Pro: "it was a short flight"

Pro: "the crew was friendly and helpful. it wasn't such a long flight and despite that, they still had smiles on their faces when you needed something."

Contra: "My seat did not recline and due to the number of passangers, no attempt to change my seating was made."

Pro: "nice clean aircraft"
Contra: "they did to run late and lost my bags on both occasions i flew with them."

Contra: "delayed"

Contra: "There was a delay on their first flight and then the same LOT company does not wait for our connection. After that we are send for one night at a crappy 1 star hotel in Warshaw."

Pro: "Very efficient, professional and friendly"

Pro: "Fast boarding time and fast departure"
Contra: "Nothing to comment"

Pro: "It's this application which is really make me like a stupid guy sitting in the airport"
Contra: "U have to refund the money back this is worst experience I had in my life"

Pro: "There was not much to be liked"
Contra: "Flight was cancelled, rebooked next day, economy instead of business, booked on different airline, poor communication,"

Pro: "I like that I flew on a relatively modern plane."
Contra: "The flight was delayed for 2 hours."

Contra: "the flight was 2 hours delay and messed up all the arrangements we have to be picked up also the whole plans needed to be changed and inconvenient for the person supposed to pick us up from airport"

Pro: "The crew was ok"
Contra: "LOT planes were late to both directions to the place and 2 weeks later from the place. When we flew with my little daughter - toddler to the destination the plane was late and as a result we were late to another plane, so they sent us to the same destination country but to the different place and then I had to find out were to go further while our luggage was lost (found in 3 days). When we flew back, the plane was late once again and I was told that we might will be left until next day morning, so lots of nervous and stress. The food provided was very poor as well - basically just small chocolate bar and water, tea or coffee, so if you are hungry it would not really help you."

Pro: "We liked the cabin crew, they were friendly and helpful."

Pro: "The actual flight was fine. Smooth flight. Nothing out of the ordinary."
Contra: "The flight was delayed an hour. The crew in the Kiev airport wouldn't allow check-ins for a long period of time. Many people stood in a long line for at least an hour with no information about why they couldn't check in. When we did check in, they couldn't print my wife's boarding pass for the next flight and told us that we would have to print it at the gate. We found out in Poland that she was missing an eTA number necessary for her to fly into Canada. With the flight delay and lack of information, the application did not process in time, and we missed our connecting flight. As a result, we were stuck in Poland for 24 hours, leading to lost sleep, added expense, and much frustration."

Contra: "Flight was late again!"

Contra: "I had to pay 70 Euros for luggage one way, while there was no information that my ticket does not include luggage. Actually, economic tickets (as mine) should have allowed for trips in Europe a checked in luggage according to the company website. I do not find any information regarding how I can pay for my luggage in advance, and not at the airport."

Pro: "New planes, great food, excellent service!"

Contra: "Seats aren't comfortable"

Contra: "Same as above."

Contra: "Crew hospitality"

Contra: "This really is more about the flight from paris to Bucharest: I’ve literally never experienced a worse ticketing and boarding process. Old planes, ride staff (even by remarkably curt and abrupt Romanian standards). Broken inline experience. Overall unpleasant. Seems to be flown only by Romanian families with hundreds of pounds of luggage. Like a caravan."

Contra: "could not be delayed"

Contra: "I missed my flight because my previous flight was delayed 2.5 hrs"

Pro: "To be going home!"
Contra: "Female crew taking orders then taking ages to ring drinks a d they move on to others instead of finishing what they were doing. Then you're lucky if you get given 1 sugar and no spoon lol."

Pro: "Food was excellent; boarding a litlle bit crowded, but didn't notice as had been busy; crew has been kind and helpful"
Contra: "Unconfortable chair seats; seatbelt too short; tables too low for tall ppl"

Pro: "The flight departed on time and arrived the same. The seat was a tad bit narrow for me but then I am a tall guy at 6'5". Crew was very professional. Ticket cost was a third of what the other airlines were offering for a Sunday fare. I'll definitely use BlueAir again!"

Contra: "I was not allowed to take the push chair on board even though on the inbound flight was ok to do so. I have purchased the push chair especially so I can take it on board. Disappointed."

Pro: "Boarding was quick and we arrived on time."
Contra: "When getting to Bucharest we were taken by bus and didn’t have a gate."

Pro: "What to like? The rudness? The delays? Or the fights on board!!!"
Contra: "The flight was delayed with nearly 2 hrs. Cabin crew were rude made as feel very uncomfortable. This flight as whoke was the worst one I have even been too. Never ever again. BLUE AIR NEEDS TO SORT ALOT OF THINGS BEFORE OFFER SUCH SERVICES"

Pro: "Stupid survey can’t eliminate category that doesn’t ajgpply"

Contra: "I was unable to check n online (although the process was intitated well earlier than 12 hours prior to departure). The system charged y credit card for a seat reservation and then crashed with an error, both on my phone and laptop browser. When I called at 9:00 am (when their offices are open) to ask for help with what happened, I received no answer other than, "the check in system has just closed. I am unable to help you in any way". I booked another flight with another carrier, and did not take this flight., not do I plan to book with them in the future That being said, it is not the job of the employee to defend a poorly working system. Services need upgrade asap."

Contra: "flight delayed by more than 1 hour"

Contra: "I have booked with 2 checked in baggage pieces. On check in I was told no baggage was paid and I had to pay 100€ for the baggage."

Pro: "Flight Attendants very good"
Contra: "Dusseldorf to Warsaw: Boarding terrible including assistance and messaging. - Boarding chaos - Late flight out of Dusseldorf (about an hour) - Just before landing, pilot announced all connections would be made - (and even mentioned chicago) - Connecting flight was gone when I arrived at gate, and I was quick in getting to gate from prior flight - next flight caused 5 hour layover in Warsaw Warsaw to Chicago Boarding terrible including assistance and messaging. - Boarding chaos - Late flight our ot Warsaw (about an hour) - no messaging at gate about reason for delay - kept increasing departure by 5 minute increments; started at 16:40 ended 17:05 (I beleive) - once boarding was complete, pilot said delay was due to wait for connections (boarding was an hour and 15 minutes late). Very frustrated"

Pro: "They are more professional and helpful. Really seemed like they knew what they were doing. The flight crew was accommodating and polite. The plane was very comfortable"

Contra: "The plane seemed very old, toilet in poor condition."

Contra: "Flight was rescheduled for 3 hours later than original departure. Check in opened less than two hours before the rescheduled flight time so everyone was stuck waiting at check-in for hours. We couldnt even go in and relax inside at restaurants or the gate because online check in wasnt available. Then the flight was further delayed with no news about when the new take off would be or why the delay. Finally boarded a tiny plane that had propellers and a loud take off, if you easily fright on planes probably not the best choice for you. And then someone started smoking on the flight and the attendants had to announce again that smoking wasnt allowed. On and off throughout the flight it smelled like someone was smoking so I wonder if it was even coming from the cockpit."

Pro: "The free snack (biscuits and drink). The hard-working attendant (having to stuff all the baggage into the overhead lockers). Boarding at the rear door enabling me to get to my seat early."
Contra: "A slight whistling noise coming from the rear of the cabin, not too bothersome but it's there (I think the plane is getting a bit old). Not being able to disembark from the rear."

Contra: "It was very hot on the plane. There was no legroom in my seat, it was very uncomfortable."

Pro: "company gave out free drinks and snacks"

Contra: "They change the fly departing time with 12 hours before I was flying"

Pro: "Easy to book on phone no problems getting boarding passes etc."
Contra: "Could not amend my booking tried to check a bag online after printing out boarding pass. Had to pay £46 for a 11k bag each way."

Pro: "Every thing."

Pro: "Very good airport check-in and flight. The Check-in staff were quick and efficient and the Flight Crew were friendly and attentive. It was calm and restful."
Contra: "The internet support. I spent meny hours trying to check-in and upgrade my case allowance from 20kg to 32kg, and failed. When I tried to change the baggage weight to 32kg a charge was added for NOT taking the case PLUS the extra for the 32kg case! The cost of a case is reasonable and I would advise to pay the extra £5 for 32kg for most flights. The on-line Seating Selection is also unreliable, I was seated next to an empty seat which had been showing to be unavailable on-line! A response to my query which I sent to Blue Air arrived when I was in the air on the flight! It only repeated the baggage section of the Confitions document! Thank goodness for the excellent airport check-in staff and the Flight Crew!"

Pro: "The flight went well."
Contra: "Bag drop off was terrible and stressful. We arrived 2.5 Hours early to drop the ONE suitcase and have brunch. We queued for 1.5 Hours to then be blocked as all six counters were given over to another flight and people who arrived LATER then us for our flight got to go first. It was incredibly stressful and frustrating especially when I checked in online before arriving at the airport. We had to rush and run through the airport and board at final call. In fact it would put me off flying with Blue Air again."

Pro: "Flight on time . Attentive crew . Good price ."
Contra: "Lack of leg room ."

Contra: "The actual flight was good, but to try and check in on line is murder..the website needs a totally new revamp, both to & from Larnaca I was unable to check in on line. You enter all your details press confirm and it is supposed to go to the next instruction, but a message appeared then took you back to your previous page and you had to input all your details again..this happened many times before I eventually gave up."

Pro: "Arrived early to destination"
Contra: "Lack of entertainment also limited drinks"

Pro: "The flight was punctual"
Contra: "I got charged twice for luggage and couldn't get a refund"

Contra: "I had to make my own way home from Manchester.. plane diverted due weather."

Pro: "The food they offer to purchase. Easy check in at the airport."
Contra: "Better seat pitch. I'm not a tall man, but the space is very small."

Pro: "Leg room and reclining"
Contra: "Nothing"

Pro: "On time , crew good... no complaints"

Pro: "free breakfast great staff"

Pro: "Cheap in price, unexpected free snack on outbound flight, relaxed attitude to luggage, both hold and carry on, chartered unscheduled flight after original was cancelled"
Contra: "The fact our original flight was cancelled and we were delayed by 7.5 hours. They communication from the airport crew was little to non and flight time changed 4 times. They even told us difinitively that we would board at a certain time only for us to actually board nearly 2 hours later. They, without a doubt, knew the rescheduled flight time but strung us on anyway - I believe this was so they could save money on hotels"

Pro: "staff very friendly and polite ..airplane wasnt full so i get the chance to have a nice fly with my 2 little sons"
Contra: "-"

Pro: "Everything was awesome!!! I am going to buy only from you my next flights."

Pro: "Everything"
Contra: "Nothing"

Pro: "I recomand to Everyone to use the airlines!!Very good quality"
Contra: "Nothing , was everything perfect!The stewardesses very nice"

Pro: "Reliable and friendly staff. Even offered a free soft drink and sandwich on a short haul flight."

Pro: "Food"
Contra: "Space to sit, especially when seated in the middle"

Pro: "Can't say that I liked anything at all."
Contra: "1. Poor coordination by the crew members. 2. Been treated with arrogance and superiority by crew members. 3. Disgusting food."

Pro: "comfy seats and a breakfast thrown in !"
Contra: "not much"

Pro: "Good price, comfortable seats, nuce food and candies"

Contra: "No online check-in. 1 hour waiting for nothing."

Pro: "I was surprised and pleased as well that the flight attendant listen to me when I mentioned that it's very cold in the cabin and in less than 30 minutes the temperature was changed and bearable"
Contra: "Not applicable"

Pro: "The crew is very good"

Pro: "Seemed like a technical problem. The pilot wouldn't give up any information."
Contra: "Small seats with little legroom"

Pro: "It took almost one hour in line just to check in. Also, the flight was delayed. They changed the seats and the crew was calling people who had previously booked breakfast because their seats didn't match what they had booked."
Contra: "We almost missed the plane because checking in took over an hour, since they only had one person for the entire flight. In addition, the flight was delayed and the food was not good."

Pro: "I liked the friendly crew, the fast boarding, the comfortable seating and space between seat rows and the fact that there were snacks and drinks provided during flight."
Contra: "no special dislikes"