Găsește zboruri ieftine din Cluj-Napoca în New York City

Contra: "Asked for ONE piece of bread, and such a big company. Didn’t have ONE piece of bread to provide. Shame. But not surprised, considering the focus they had with onboard shopping, cut coat, and generate revenue very oriented."

Pro: "It was cancelled and scheduled next day"

Pro: "Though departure was delayed 45 minutes, service on board was superb. wine flowing, food great, Baileys for dessert, and great movie selection"

Pro: "Everything"

Contra: "See above. What a disaster!"

Pro: "Superb seats. Wide, enough length to strech the legs. Good entertainment - overall - loved it!"
Contra: "Food could be a bit tastier ..."

Pro: "Attentive and friendly staff, great food and plenty of drinks!!!"

Pro: "Great crew and plane"
Contra: "Inconvenient terminal from connecting flight. Boarding procedure was a zoo"

Contra: "See above. Going both ways..."

Pro: "Still use silverware and provide blankets, pillows, headphones, nice clean plane"
Contra: "The tv monitor had very limited options and froze about every 5 minutes. The screen was either very unresponsive or would freeze"

Pro: "The Germans are known for their efficiency and Lufthansa followed through with that. From the check-in process to cabin service, all was top notch. As I was sitting near the front of economy, any "extra" economy plus meals were handed out as to avoid waste. I was the recipient of a delicious Caprese salad. A nice treat."

Pro: "Friendly crew. Sufficient beverage and food service."
Contra: "For an international flight on Lufthansa, the 747-8 seats pale in comparison to the A380 seats. Thinner and less comfortable. Seats and armrests were dirty, did not look like they had been cleaned in a very long time."

Contra: "See previous comment. Airline service needs to be vastly improved."

Pro: "Crew, food and entertainment were fine"
Contra: "Notoriously, on several flights I have recently taken, my economy seats do not recline at all. On long distance flights this is very uncomfortable! And on this flight from Frankfurt to NYC, my bag was lost, making a claim at the Lufthansa baggage dept took a very long time and the clerk said little, explained nothing and seemed annoyed with my questions."

Pro: "Everything in order and on time."
Contra: "N/A"

Pro: "WiFi access"

Pro: "Multiple bathrooms located downstairs. Modern new plane"
Contra: "Movies were old. No real new releases. Food was terrible"

Contra: "Tv didn't work most of time. Food was terrible."

Pro: "Good overall experience"

Pro: "Great flying on an A380"
Contra: "Boarding was a bit disorganized."

Contra: "We missed this flight because previous flight from Germany was late. After running like mad people thru the Frankfurt airport- we only found out they have left - many people missed the flight!"

Pro: "Dissatisfied!!!"
Contra: "See comments above."

Pro: "Great crew very attentive."
Contra: "Plane was old. Toilets were an issue. Entertainment centers were slow. Time to retire the, 747's"

Contra: "staying 11h with no assistant"

Contra: "Not enough water was offered by flight attendants Wasn't offered an after dinner drink One of the flight attendant wasn't very pleasant"

Contra: "'Sorry we have chicken no more, so here get this ravioli' in other words no choice for me. No flight information."

Pro: "The whole experience was GREAT!"

Contra: "On May 16, 2017, there was a group of Albanian and American passengers rushing through Frankfurt Airport to catch the connecting flight to New York. Their first flight (LH#1425) from Tirana to Frankfurt was 45 minutes late causing them to eventually miss their connecting flight. At this point, the passengers were asked to show their passports, separating the US citizens from the rest. All the US citizens were loaded on a bus and provided hotel, dinner and breakfast. The Albanian citizens were moved to the lower level of the airport where they were left to freeze all night. Some of the passengers were elderly and had their heart or high blood pressure medications in their luggage that they didn’t have access to. One US-Albanian citizen was asked to separate from his Green-Card holder wife in order to receive the US citizen treatment…"

Pro: "The seat was very comfortable"

Contra: "They change the gate for transfer last minute"

Contra: "Boarding was a little chaotic. Everyone kind of ran up."

Pro: "The 747-8 is a nice new plane. The skinny Economy class seats are surprisingly comfortable. The entertainment system is good; I liked getting the feed from the forward-facing camera."
Contra: "Since last I flew with them, Lufthansa has added annoying charges like so many other airlines (but not usually full-service international airlines). Advance seat reservation was $30 per leg and seat. (I paid only for the overnight eastbound flight; on the return I found enough seats available by online check-in just after it opened.) One overweight bag was $100. Considering these charges, Singapore Airlines is the better choice for FRA-JFK. Minor quibbles with the entertainment system: * Front-facing camera points very low. Would be nice to see other planes during taxi (not just their wheels). * New "live map" during flight added useless gimmicks (view of earth from space), removed data (altitude, speed, outside temperature)."

Pro: "everything"
Contra: "none"

Contra: "The plane was half way full, i had the seat in the economy section same like a big guy, at one point i asked the flight attendant if i can change my seat to another economy seat (I didn't want a free upgrade) because the guy in my right could fit in his seat with the arm rest down and it was getting uncomfortable for me. She told me if i want a upgrade, witch I refuse to get and didn't help me in any way with the problem that i had. I think for cases like this even though it's an economy seat it still cost 750$ and for a 9h flight witch transformed in a 14h flight because weather condition and fueling problems, flight attendants should be more mindful with the guest confort rather than upselling. Lufthansa it's a geat company with great airplanes but i think that in order to get people to come back you should treat people in the economy class like normal people that pay a price nothing close to the word economy"

Pro: "I loved everything."

Pro: "Nothing. Flight never happened."
Contra: "Lufthansa rebooked me on BA, and stripped away my Premium Upgrade seating, giving me economy, an aisle seat next to a bathing-challenged male. It was disgusting and re-injured my leg wound. I AM OUT SIX HUNDRED DOLLARS BECAUSE I HAD TO PURCHASE A TICKET UPGRADE TO GET HOME. RIDICULOUS. I MIGHT SUE."

Contra: "I booked through Kiwi.com and they couldn't handle my special food request (kosher meal). Somehow it didn't reach Lufthanza at all. As a result I had nothing to eat during the entire transatlantic flight."

Pro: "Overall a pretty good flight."
Contra: "The in-flight wasn't working, so no movies on a nine hour flight."

Contra: "Child car seat lost although checked with luggage."

Pro: "the staff is top notch"

Pro: "Great plane Great food Great movies"

Pro: "The crew was very efficient and accommodating"
Contra: "Most of the announcements were hard to hear and understand"

Pro: "I liked the food and entertainment"
Contra: "I have flown with Lufthansa before and this is the first time I have had a cabin crew be rude. She came over to ask me if I wanted to switch my seat with someone and I said I enjoy my window seat and the middle seat she wanted me to switch to makes me feel castrophobic. She then proceeded to role her eyes and just walk away. It was very rude and disturbing of her to do that to a passenger. And on top of the rude service, my chair was not reclining causing the flight to be uncomfortable. I feel as though I have to think twice before traveling with Lufthansa again."

Pro: "Free upgrade to business class!"

Pro: "I appreciate the taxi, in Munich airport, to my next connection."
Contra: "I disliked the late departure."

Pro: "The flight crew was wonderful! Friendly and really attentive the whole trip!"

Pro: "There are some lounge seats for sleeping. There are power ports next to these seats"
Contra: "€5 for a Fanta in the airport. Food choices are limited and expensive. Next time I'll buy food in Sweden. Shockingly, it's cheaper"

Contra: "Leg space is tight"

Pro: "The TV system"
Contra: "Can't check in on your website"

Pro: "The premium economy- it was the most uncomfortable - tight seats. The back of the seats are not reclining It’s not worth the money you pay for premium services"
Contra: "The premium economy should be eliminated and should be labeled for what it is: couch class with some perks"

Contra: "There was no amenities pack given in Premium economy. The food was ok. It would have been nice to have been offered another bread roll. Seat comfort was fine, but I kept getting hit by the separating curtain as the flight attendants went back and forth from economy."

Contra: "Only a steward that did not help us with luggage when neede..."

Pro: "The bread was fresh and food better than other times"
Contra: "Crew is always aggressive and unfriendly"

Pro: "The entire experience was amazing that gives me a broader scope to choose from when selecting flights to Europe. The most amazing part was the attentiveness of the staff. Exemplary!!!!!"
Contra: "For me this part is not applicable"

Contra: "Departure time was almost 2 hours late and the communication of the cabin crew regarding this issue was poor. Almost an hour went by without an update."

Pro: "The comfort of the flight snd kindness of the crew."
Contra: "My connecting flight to san francisco was through Delta, which it was on a different terminal, I had to carry my luggage out of the airport in order to get to delta’s terminal - the buildings are not connected."

Contra: "boarding groups were not adhered to and those in a lower boarding group often boarded well after those in later boarding groups."

Contra: "See above."

Pro: "Multiple crew members paid constant helpful attention to my mother (88yrs of age) during boarding, deboarding and throughout the entire flight. Thank you!"

Contra: "boarding wasn't good."

Pro: "Flight was in time"

Pro: "Nice staff. Flight on time."
Contra: "Bus to plane. Long walk to terminal upon arrival. Long Liong customs line?!!??"

Contra: "WiFi"

Pro: "Flight was delayed 4 hours with no explanation"
Contra: "Asked for wheel chair assistance and was not met in Paris. Had difficulty and barely made my flight. A gentleman who worked at airport assisted me"

Contra: "There was no entertainment and there was a lot of annoyed passengers and flight attendants"

Pro: "Food and entertainment was awesome"
Contra: "It's awfull to sleep. Very unconfortable."

Contra: "Flight was delayed by at least an hour leaving Paris - a regular situation I experienced with AF."

Pro: "Just a routine flight but done with perfect execution."
Contra: "Nothing."

Pro: "Check in process was easy. The flight attendants are all very helpful and kind. We are playing was OK but it could’ve been cleaned a little better before we got on board."
Contra: "Check in process was easy. The flight attendants are all very helpful and kind."

Contra: "I was treated like I am not supposed to ask for food and they had one choice of meal for me while they had 2 for the rest."

Pro: "That we were heading home. Nice seats. Good food. Lots of entertainment choices. Power plugs ( USB and European power) were appreciated. Wine as a choice with meal was appreciated and brandy after the meal."
Contra: "Some of the shows and movies were a bit 'trashy'. Long flight. I was in the middle seat next to an inattentive octanegarian who was nice but kept calling the flight crew to fix her mess up of the video system. No air controls on this plane - so it was overly warm. 10 hours of overly warm makes for a stinky passenger. Oof."

Pro: "Flight attendants were very nice"
Contra: "Didn’t have the meal I ordered Got in 30 min early but no gate for us. We waited over 80min on tarmac to deplane I paid extra for an exit seat but there was no indication when I did that there would be walls for armrests and that made it very uncomfortable for me"

Pro: "We flew with our special needs child without requesting any particular accommodations except for gluten free meals. The gate staff and flight crew identified him and allowed us special bordering that facilitated the process. That act of kindness is a rare experience on our part. Thank you Air France staff!"
Contra: "Nothing."

Contra: "The food was the worst airline food I have ever been served. I could not eat it. This is very disappointing for an airline like AirFrance which usually serves very good meals."

Pro: "Absolutely everything perfect."
Contra: "Through my own fault I ordered a different seat instead of window seat. :)"

Pro: "The plane arrived in New York smoothly"
Contra: "They lost my luggage and have no information as to where it is. It has been 3 days and no Information. There was only one meal for the flight and alcoholic beverages were not included."

Pro: "Standard on most parts with pleasant staff"
Contra: "Flight was 1/2hr with poor pre-flight communication on the topic. Food wise, the chocolate cookie was better than nothing...but a little savory snack would have been nice."

Pro: "great seat, good food and drink, pleasant staff, efficient boarding and exit."
Contra: "no complaints"

Pro: "None"
Contra: "The airlines didn’t even notify the passengers with the connecting flight. As the arrival was little late, all the passengers have missed their connection flights in Toronto and there was no notification or communication made on the new flight. When I went to the Air France counter in the airport, the staff has gone for the day and trying to get a hold of telephone rep took 2-3 hours and I by the time I found about my new connection, I was already late. Somehow I managed to get to the Terminal 1 and when I spoke to the lady (indian) at the Check-In counter, she has refused me to Check-In because i slipped the line up. The people in the lineup didn’t have any objection and they let me go first for Check-In as I’m already late to my flight. I wante to say something to her, but I’ve controlled my frustration. Luckily the other person in the Check-In counter offered to help me Check-In. Here is my word to the Indian lady staff “F**k You B***h” - learn some people skills."

Pro: "Food was excellent and crew was very nice."
Contra: "Could not check in online before my flight and no zones to board just line up and go apparently."

Pro: "It was Amazing staff helpfull and fresh.. love it"
Contra: "Flight of almost 3 hours was not entreteiment at all just magazines."

Pro: "it was cancelled so they got me on the next flight on Turkish"

Pro: "1) USB charger and electric outlet 2) Availability of 2-across economy seats (for a price) 3) Vegetarian dinner option available and not too bad 4) Flight arrived on-time"
Contra: "1) Front seat pocket bulging with 2 extra-thick in-flight magazines 2) No on-board wifi 3) Not much seating room - very thin"

Pro: "full Meal service in coach , customer service , free wine , personal entertainment, power outlets , everything !"
Contra: "Bottom seat cushions could be a little more comfortable ."

Pro: "I liked the way a fligh attandant treated me and another two passengers. At the end of the flight he gave us a cup of strawberries for all. The food was delicious specially that pasta, it was yummy."
Contra: "TV was too slow."

Pro: "Seats were comfortable with good recline. Food was good, but not excellent."
Contra: "They forgot the snack/breakfast service for the front right section of economy then had to rush it. Overall, the service was good, but some things just seemed off. An attendant call was never answered, etc."

Pro: "Nothing..worst experience ever. Simply apologising for delayed doesn't help"
Contra: "Flight into and out of indiapolis was delayed by 2 hours. Missed my connection flight to LHR because of the delay. never had such a flying experience. Flight was operated by Delta. I won't be flying them again."

Pro: "The flight crew was excellent. My husband and I flew economy and I saw the crew keep passengers well fed (several meals and snacks) and were attentive to everyone's needs and all done with a smile. I thought the hot towels for cleansing our hands before meals was a very nice touch!"

Pro: "Lovely crew, clean toilets"
Contra: "It's an a380, stains everywhere, aisles between seats narrow even for business, caos at CDG, no clear queues, ground staff shout at passengers, food selection good but huge gap between describtion and reality, in JFK we waited for 30 minutes cause the docking spot was too narrow for the captain, sky priority? The economy got their bags before 1st and business."

Pro: "Flight arrived safely."
Contra: "Air France offered no help rebooking missed connection at JFK due to delay of more than 2 hours in arrival."

Pro: "Food, drinks, and general service on board were all very nice"
Contra: "Airport experience at cdg was atrocious. Took more than an hour to check in and it was a complete zoo."

Contra: "Our first leg from Paris was delayed and we missed our flight to Dubrovnik. We then had to hire a car and drive 6 hours to ensure we wouldn't lose a day more of our holiday."

Pro: "Cabin Crew and food selections were top notch"
Contra: "Seat configuration as a first class ticket was awful. Same configuration as economy class but by leaving the middle seat empty constituted first class. I'm 6'-1" and missed the legroom...."

Pro: "Seats were comfortable, but the sliding action, instead of recline, took getting used to. Food was very good. Snacks available on demand, along with drinks. Complimentary wine with meal was also quite good. Entertainment system was first rate with plenty of options for TV. movies, music, games, etc..."
Contra: "Sitting in the middle two seats in the center of the 777 left me stuck for most of the flight. Got up only once. Wife's feet and ankles were swollen by the end of the flight. Not enough legroom to move much during the flight and not enough aisle space to get around with the plane so full. Have made flights twice as long on the 747 and were able to get up and walk."

Pro: "tool me safe from one airport to another"
Contra: "wait time, food"

Pro: "Loved the movie selection and the food was good too."
Contra: "Too many interruptions. Every time there's an announcement, it interrupts the movies and some of the announcements were completely unnecessary and there were so many of them, it was like constant interruptions, really annoying."

Contra: "Late...delayed from algiers"

Contra: "Small leg space"

Pro: "Pleasant staff."
Contra: "I sat next to an overweight lady and was incredibly uncomfortable my entire flight. There needs to be better regulation for overweight passengers to ensure that every passenger has enough room"

Pro: "Nothing to like"
Contra: "This Iwa’s very bad experience. Never again will use LOT"

Contra: "Never again"

Pro: "Overall good flight"
Contra: "Food"

Pro: "Nice crew, great flight entertainment."
Contra: "N/A"

Pro: "The crew were great!"
Contra: "The coffee was pretty bland."

Contra: "They lost my bag!"

Pro: "It was Ok."

Pro: "Complimentary upgrade to business class - wonderful!"
Contra: "Delightful service and food."

Pro: "Service.On time.Comfortable seats.Friwndliness of flight attendants."
Contra: "On board WiFi ."

Contra: "Flight delayed more than 2 hours to NY. Not comforting to be told technical difficulties are delaying the flight."

Pro: "Crew has improved significantly over the last few years, actually pleasant compared to the horrible attitudes they had years ago. Seat was OK, good leg room on the 798-9."

Pro: "Business class on the Dreamliner is a true dream."

Pro: "food was great, boarding was a horrible process."

Contra: "Crew was having dificulty communicating in English."

Pro: "Staff was very nice and friendly"

Pro: "Seat comfort. Smooth flight."
Contra: "55min delayed boarding at JFK, 55min delayed landing ans 35min awaiting gate access upon landing at JFK."

Pro: "The entire cabin crew was excellent. Service fabulous. Requested vegetarian meal. It was supurb. Very unusual for flight from. Eastern European countries They exceeded my expectations . Thank you"
Contra: "Boarding from. EWR WAS lousy. Flight going to Warsaw was delayed to start with . They did not announced . Only shown on screen. They have to definitely announce to the passengers THEY WILL BOARD AS PER GROUP NO. . NEED NOT MAKE A BIG LINE JUST RELAX ON THE CHAIR . PEOPLE ARE TIRED OF STANDING in the line for a long time May be they need to have more group Nos to easy facilitate boarding . This is only a suggestion. If they want to improve customer experience and travel again with them"

Pro: "Food and flight on time"

Pro: "Business class was very roomy. There was easy access to storage. The flight crew was extremely courteous and did their very best to see to the needs of the passengers."
Contra: "The seats, when in reclining position, could have been a bit more comfortable."

Pro: "Service, personal space. New aircraft."
Contra: "Wifi would be good"

Pro: "Crew was very polite, smiling and accommodating , food was great quality, good selection of entertainment on board. Comparing what LOT was few years ago, they have made a huge progress and overall improved everything across the board. We got to destination before scheduled time."

Pro: "I am not sure where to start from but each lot employee I talk with had poor English and not the tinyest willing to help just to move , I had a flight back from cezh republic to JFK with a stop in Warsaw When I got to the front desk in the air port to print my ticket the Liady ( work at Sation 236 ) was very rude and anti costumer service she print me only my first fly ticket and when I ask why she " I don't know " I said ok so when u get there you know which get I go or where I will print the other ticket she say I don't know Ok and then I ask her can u check if it a room I. My flight from Warsaw to JFK in business it this moment she tell me I can switch sit and ask me to go I was shocked but this was only the bigining when I got to Warsaw I ask in the gate counter where should I go to print my ticket after I try to explain him 10 times what I mean ( he didn't speak English at all ) he told me to go pass the passport check and in gate 21 they will print it to me I fly a lot so I ask him if he sure becuse I am petty sure I will need my ticket the guy at the desk repeat imhim self so I want and waited 25-30 min in the line so the police officer in the passport check will tell me I need to go print my ticket So after the officer from the passport desk call someone he direct me to go to hate 26 and there they will print my ticket I want them and again wait for 15 min to print my ticket ( it was only me this is the sad thing I don't know what tool 15 min to print a ticket ) and it amazing how unsocial and 0 in customer service the lot polish employees I meet And this is without talking about the delay in my coming flight for 2-3 hrs ( a delay it something that happen a lot yes but the way they handled it again 0 in costumer service )"
Contra: "The flight attendant was very nice and professional but it was business class so u can't really compare I will definitely will not recommend ppl to fly with them This is not the service you accept for 3000$ flight"

Pro: "Large seats, decent fare - although inconsistent."
Contra: "Chairs are bare minimum and starting to fall apart. Crew is bad. Half amenities don’t work (eg no espresso machines, despite the fact they are installed). Almost no entertainment."

Pro: "Boarding process was fine."
Contra: "Old plane. Terrible entertainment system. We ordered Kosher meals. They cam from a company called Stogel. NOT FIT FOR HUMAN CONSUMPTION. Flight attendants disavowed responsibility for anything other than meal service because "this is not our aircraft.""

Pro: "better than expected accommodations, wonderful crew."
Contra: "entertainment system stopped working at one point. Snack before landing was a sad excuse for a cheese sandwich. Bathroom sink was backing up."

Pro: "Food and staff was amazing"
Contra: "TV didn't work good"

Contra: "I paid $ 55 extra for my seat # 20G.Company changed aircraft(it was Boeing 777-200).I did't get what i paid for. They gave me seat #30G(regular).Do i have a chance to get my money back?"

Pro: "The crew on this flight was amazing. Very attentive, courteous and professional!! The crew was in no way responsible for how terrible this airplane was, and they did a wonderful job of making sure everything was taken care of."
Contra: "The plane was terribly old and decrepit. None of the television screens worked, the airplane was dingy, brown, worn out looking and just overall gross. This flight was operated by a company called Privilege Style, and while the crew was fantastic everything else was terrible. The food was pathetic and nasty; they served breaded chicken that was so soggy it resembled a used dish cloth. It came with soggy oily vegetables and a cake that had condensation all over it. The only redeeming thing on this flight was the free Polish beer (it was warm). The flight we took going to Poland was on one of their new Dreamliner planes and it was amazing! We were so disappointed with this return flight as it was a stark contrast to the wonderful experience we had coming to Poland. I hope in the future they can discontinue use of these older planes, as it makes flying much more aggravating."

Pro: "Plain"

Contra: "There was a delay on their first flight and then the same LOT company does not wait for our connection. After that we are send for one night at a crappy 1 star hotel in Warshaw."

Contra: "Departure late about 4 hrs, little information along the way. More waiting at arrival for gate to open up due to late arrival. Seats are not comfortable."

Pro: "The crew was very attentive."
Contra: "The wait until we could get off the plane after landing due to the fact that there weren't any gates available."

Pro: "I have been flying with them for the past 16 years(economy seats), and I have to say that their service,and comfort of overnight flights have improved tremendously! Partially due to the fact that they have 787 Dreamliners now, in which the seats are wider and are reclining more than before, the leg room is bigger, the air quality better. The crew members are very professional,not overly sweet,yet caring and understanding,especially when you are flying with small children.As to those complaining about overcharged luggage- read the rules people! If you go over the maximum limit of 50lb for a check in, let's say 2lb,they won't charge you,but don't expect them to close their eyes when your luggage weighs almost double that!"
Contra: "The food is ok, nicely packed, but even if you don't like it they have extra options to purchase for a small price."

Pro: "Modern aircraft, food, extraordinary fligjt attendants"
Contra: "I wish that had wifi."

Contra: "I had to pay 70 Euros for luggage one way, while there was no information that my ticket does not include luggage. Actually, economic tickets (as mine) should have allowed for trips in Europe a checked in luggage according to the company website. I do not find any information regarding how I can pay for my luggage in advance, and not at the airport."

Pro: "Food was good."
Contra: "At boarding we were told we needed an additional security clearance "that way". When we searched for it and couldn't find it, we asked two different employees and they didn't know or offer to help. We finally found it but it wasn't a good experience. And finding out at boarding time was not helpful."

Contra: "There was a delay at Warsaw Airport for almost 3 Hours I arrived home 2.00 Am I missed a family wedding that night"

Contra: "Unable to choose seat at ticket purchase."

Contra: "Many people on this flight were bothered by the fact that their families were split up all over the airplane and no one could sit together. During boarding there were groups of people who had all been split up and were desperately trying to switch seats with others. I was traveling with a 15 year old, and even though she is not a small child it was very nerve wrecking to be seated 20 rows behind her, not being able to keep an eye on her (even more so because she gets car sick and has thrown up on airplanes before). I don't think I've ever flown where my group was not at least seated in pairs. This was very disappointing."

Pro: "Pleasant personal, great service!"

Pro: "Service, food, entertainment were of good quality"
Contra: "Flight was delayed 40 min; after landing the plane was sitting on the field forever; during descent, my ears started aching, and I think I got some kind of vestibular system damage, possibly from an overly fast descent. Not good."

Contra: "The crew had everyone measure their suitcases and pay for overweight, which significantly delayed boarding."

Pro: "Not much"
Contra: "Attitude of the Stewart was terrible she was a little cocky and didn't appreciate her attitude"

Contra: "Saw some sort of a bug crawling around...perhaps try and have a deep clean of airplane sometimes :)"

Pro: "Flight attendant made me a cup of decaf coffee. It was really good. And she found artificial sweetener."
Contra: "Boarding announcements in Warsaw for the flight to New York were ONLY in Polish. This left many passengers confused. I could understand this if the flight were to a Polish destination. During the flight, intercom announcements overrode the Entertainment System at FULL VOLUME - EVERY TIME. it is as though they wanted to maximize our discomfort. I would not fly with Lot again."

Pro: "I only liked that I got to watch a few movies to kill the worst experience I had !"
Contra: "I didn't like that I got no food I asked for a water bottle never got it! I was hungry the entire flight I was only lucky to be close to the bathroom"

Pro: "Everything was excellent."

Pro: "The seats were comfortable."
Contra: "After the flight was delayed for an hour several days in advance, I thought it could still be OK. But when they kept us at the gate for another 1.5 hours without any information as to why we were not boarding, I just about lost it. Delays happen. That is not the problem. But the staff was rude and did not inform us about when or if we would be leaving. When asked about missed connections, said they know nothing and the transfer desk will handle that. I was travelling with my cat, so for me it was super stressful. Once we did arrive to JFK, there were no more flights to RDU that night and it took forever and then some to get me a hotel that would accommodate a cat. Just fly another airline."

Contra: "Loud passengers no crew attention."

Pro: "Fly itself but waiting at all too long"
Contra: "Long wait till start and long wait for arrival...at all 6hours waiting inside the plane"