Fly Dubai really need to communicate better with the customers when there is a problem.
Contra: "Charged me 330$ for 1 baggage I don’t know for what and supervisor very rude."
Pro: "I don’t know but plan looks a little bit big we had it more room. Crew was very nice even they can’t speak urdu Pakistani. But over all it was good. Thanks"
Contra: "If you can try to hire atleast 1 bilingual person who can speak their local languages, like urdu pakistani hindi or any other language."
Pro: "Very prompt. Nice crew."
Contra: "Comfortable enough seat could be better. Food Entertainment -there was none."
Contra: "Need more spacing between seats"
Pro: "Nice crew."
Contra: "Boarding was not efficient. Shuttle took passengers to plane but had to stay on bus for 10 minutes prior to boarding. Boarding both ends of the plane made it difficult for people to get to their seats."
Contra: "To Give water to the passengers, Make entertainment free of charge."
Contra: "Was bad experience from Khi to dxb It was waste fly dubai will never fly with them was too much humid my family vomit too much wait time"
Contra: "FlyDubai has really uncomfortable seats!"
Contra: "boarding was not good, all times using buses. people inter plant from back entrance and front entrance and they meet at middle of plane with a lot of delay."
Pro: "All good"
Contra: "No water service Thats all"
Pro: "Staff are very accommodating and nice."
Pro: "Was given a vegan sandwich, told crew member I didn't want it, wasn't offered another type."
Contra: "Cramped, after paying for onboard wifi they didn't start it until in the air, and shut it off before landing.. it took time to taxi, and get off the plane and I couldn't make calls or contact ppl. TV monitor didn't work"
Contra: "Many people on board were watching videos on their mobile phones without headphones. It was really annoying and hard to sleep."
Pro: "Not much."
Contra: "The plane was very old with no padding in the seats. You could feel the back of the seat grinding into your back. Everything, including water, had a price tag, unless your flight originated from an international previous flight. During the four hour flight there was no entertainment available, wi fi was expensive, and flight attendants were practically non existent. Water......, a plain bottle of water, cost $2.00! I had to beg for a paltry cup of water that supposedly came with my flight. Fly Dubai is nothing near the service and reputation of Emerites. Other connecting airlines to Nepal are much better."
Pro: "Nothing much. Flight was delayed and no apology was given."
Contra: "The food situation was weird. Only some passengers were given food. Also I didn't see any selection of movies."
Pro: "Perfect crew"
Contra: "Flight not in time and as its operated by fly dubai we are only allowed for one water otherwise you should pay"
Pro: "Flydubai does a great job overall. Food pre-ordered was decent--they've improved things."
Contra: "The little kid behind me who kept kicking the seat back."
Pro: "I loved the shuttle, the boarding and the professionalism of the staff. The entertainment is second to none. It was very cool to have so many options to choose from."
Contra: "There was no snacks."
Pro: "We got to sit in the front"
Contra: "The flight was delayed more than two hours and there were no TVs on the plane"
Contra: "Still stranded in airport!!! Weather condition is fair and all other flights left and only Fly Dubai delays without explanation"
Pro: "Everything was great"
Contra: "Screen not working. 7F"
Contra: "no screens bad AC bad food"
Pro: "Food and entertainment"
Contra: "I don't get my bag til 7 days after my trip. No one wants to take responsibility on why my bag didn't get to me the day I reached India"
Pro: "It was a short quick flight."
Contra: "It took a long time to check in and they lost my son's luggage."
Pro: "Average flight and service."
Contra: "Unfortunate that my FlyDubai checked in luggage from Skopje to Dubai was not transferred onto my connecting Qantas flight. I will be disappointing if not recovered."
Pro: "the crew outfits"
Contra: "no entertainment, no food, delays, terrible dubai terminal for 8+ hours- you certainly do not get what you pay for."
Pro: "relatively clean"
Contra: "I was NOT impressed with this airline. I have never been on a transcontinental flight that did not provide on board entertainment or food. I thought the absence of both was ridiculous. Plus I went to try to read the news option- which was actually free and the papers were from 2014!!!! WTH?!There is no room to put everything- no pouch in the seat ahead of you so nowhere to put the food or drink that you have to bring on board or any of your travel things. I have no idea why. The FlyDubai terminal in Dubai is also quite lacking- I felt like I was trapped in crappy restaurant. I'm not certain that I will ever use use this airline again- not impressed."
Contra: "The flight from dubai to Kuwait was on Flydubai NOT Emirates.. in site was Emirates and that make problems to me cuz i hade to to go to terminal 2 for flydubai !!"
Contra: "The crew was incredibly rude. One flight attendant yelled at me to take my seat even after i told him the seat was wet. He insisted the plane didn't come from anywhere so it could not be wet. I showed him how it was so wet that it soaked my pants and told him it smelled like beer. He seemed annoyed i was bothering him and said he would replace the seat cushion. It took ten minutes before he replaced the cushion. When he did he threw it over the seatbelt preventing me from bucking up. I told him the arm rest and side of the plane were sticky from whatever had spilled. He ignored me and walked away. Another attendant came by and told me to buckle up before landing. I explained the situation that I did not have access to the belt to her for the second time and she rudely told me to move my seat. When I requested a new seat before the flight the first attendant told me no that was the seat I had paid for. Ignoring the fact that I had also paid for a dry seat. Now when the flight is landing my safety suddenly became a priority. Its safer to say I will not be recommending this airline."
Contra: "The detailes of no survives and every thing that is paid only apear after confermation of booking .. Cheating deals"
Pro: "The seats are very bad. There was a problem between the navigator and the passenger because of the seats"
Pro: "On time, good staff, easy checkin process, great value for money"
Contra: "No food to eat. Atleast bottle of water for a 6 hour flight would be nice. Paid good choice is limited too. Seat are ok and looks a little dirty. Time for a maintenance."
Contra: "One family 2 person!!! One in row 20 & the other row 32 very crazy"
Pro: "40 me on the flight knowing that that my connecting flight was cancelled stayed in Dubai for a day and a half without anyone helping me because I did not fly with Emirates to Alexandria horrible service customer service no one held I would never fly with this company ever again. Martha milagros Rivera"
Contra: "The staff was extremely rude and held up the boarding of the flight by shuffling passengers around for an extended period of time. check in for the flight took over two hours and there were less than 15 people ahead of me. Won't ever fly with flydubai again."
Pro: "On Time Arrival although we experienced a late departure"
Contra: "Passive agressive crew Entertainment system did not work and the screens do not turn off which made sleep impossible and the glare was a great discomfort when the lights dimmed."
Pro: "Easy boarding process, no issues with crew service."
Contra: "Nothing available without a charge, not even water."
Pro: "Accuracy and courtesy"
Contra: "I had an emergency and wanted to delay my flight, but they asked me to pay for a penalty that was almost the tickets prices."
Pro: "Keep it that way"
Contra: "I would like to see keep the way your now all the time thanks much"
Contra: "The restrooms at in Dubai are terrible"
Pro: "really can not think of one good thing that i liked, i really don't!"
Contra: "due to weather conditions, flight delayed and this information was not shared by Flydubai crew (wherever they are?). This is the 2nd time that delay happened and airline failed to manage the passenger at boarding gate or airport screens. people were shouting and looking for one person to communicate with, but there was no one to talk to. So - bad management - no hot drinks onboard the flight - lake of ethics - terminal at dubai airport was crowded and lake of services and seates to stay on!"
Pro: "there was nothing special to like words "cheap airlines" got a really true meaning with Flydubai i will use then only if there will be no other possibility it is not about the crew it is about the "politics" of it"
Contra: "i am 6'8 tall so normal seats are not for me just wondering why having a free row ( no 15) of exit seats in the flight from Dubai to Zanzibar i needed to pay for it and on my way back row 15 was free of charge? one way charge one way not? something is far from easy to understand..and why having a combined flights (Emirates and Flydubai) i couldnt check in online? and will i get any response?"
Pro: "The crew were very nice and supportive"
Contra: "At the boarding, I was supposed to have an aisle seat, he gave me a middle seat ticket. I didn't realize that except after I'm on the plane. The crew were supportive and managed to fix this"
Contra: "They failed to alert me that my flight was overbooked and that I would be moved to the next later flight. Need to sort out an sms or email alert system like other modern airlines."